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Television repair service
1. Consumer Electronic Services - Cary
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· 97 reviews
517 E Chatham St, Cary, NC 27511
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Precious Smith: Called to get a quote for a TV repair and due to terrible customer service on the phone I wouldn't dare come in to get any service. The man I talked to was very rude and was in such a rush to get me off the phone he told me to just come in to get a simple question answered rather than taking the time out the day to listen to what I even was asking.
Karen Schreiber: Jeff serviced our LG TV under warranty. Consumer Electronics was prompt, and the office was courteous and efficient. Jeff was on time, and had the repair done in moments. He got everything hooked back up quickly and was so personable.Great experience, once the job was assigned to Consumer Electronic Services!
Jon G.: Jeff was awesome! He was contracted by LG to fix my TV, and he did a great job. However, his manager back at the office was very rude and did not know how to communicate professionally.
Robert Kurtz: My experience with CES was great! I had an old Marantz vintage stereo receiver, old speakers and turntable which all needed repair. CES fixed them all at a reasonable price, and when I had an issue with set up of the equipment (a buzz in the bass) they told me what to do to fix it. I'm glad I didn't read the reviews of CES before bringing them my equipment, as I might not have contacted them for help. I may be that the negative reviews you read here concern their warranty work for Samsung or other companies, but it seems like they do a great job if you have vintage stereo equipment that needs to be rehabbed.
Vidhya Vinod: Very honest and to the point advice regarding the repair of our sub woofer. That was very helpful
Larry Wright: All you people who give this business a bad review are crazy. This place is a jewel. If you are looking for good quality vintage audio repair go here. If you don't have the manners to approach the owner with respect go someplace else. The man is someone who will take care of you unless you go in without respect. He has repaired my vintage amp and speakers and I have had work done on my equipment from CA to VA. There is none better .
Debra Anderson: Jeff was friendly, courteous, and appreciated his wearing a mask for safety. He was efficient, professional and accomplished the task in no time...I am a satisfied customer. Thank you!
Norman Malisos: They have been good to me and what I had fixed is now working great.
Dexter Adams: Customer service starts with the first call! I was referred by the LG website and called in just to confirm I had the right place (if they were still a certified LG repair shop). I'm not sure who spoke to—but this person’s disposition was TERRIBLE. It felt like I was interrupting the gentleman and when I asked if I was, he was dismissive and just continued with his script about 25 years and continued with the same annoyed tone.I ignored the rating and figured if they were certified by LG I would give it a chance but if that introduction was any hint at what others have dealt with and why they have barely a 3 star rating, I want no parts.Good luck to anyone who ignores that like I did.
Nancy Pearson: Prompt, very courteous and knowledgeable
Mike Ray: Recently had a 10+ year old JBL subwoofer plate amp die on me. CES was able to determine the issue, but unfortunately JBL no longer stocked parts to fix it. However, CES was able to locate an aftermarket amp that fit perfectly in place of the original, and ordered and installed it - the sub is back up and operating great. Reasonable price and great service.
Ever Cruz: You don’t waste your time going there !!Iike I did.. they told me to show up before 2pmI did it at 1:24pm for drop off for diagnostic he didn't even open the door to see what my problem was .a business like this shouldn't be on google what's the point they waste your time
Austin Lipcsak: LG outsourced a warranty repair for my TV to CESNC. There was a bit of a communication issue early in the process, although I'm not sure if that was CESNC's fault for LG's for not relaying the info. The tech that showed up to my house, Jeff, was super friendly and VERY fast. Came on time, had "everything to build a brand new TV" just in case the over-the-phone diagnosis wasn't right, and promised the TV would be working before he left. Fixed it within 10 minutes by swapping out a fried board, confirmed it was working, and suggested a few settings for the TV. In-an-out, it was less than 20 minutes.I had my service request put in through LG, didn't talk on the phone with anyone much, and didn't visit the store myself, so I didn't experience a lot of stuff the low-star reviews are talking about. It may change if I call them myself for something outside a warranty, but from what I saw, I'd have no problem calling these guys again.
Wascly Wabit: Where do you start with this place. Long time residents in Downtown Cary and the employee/owner just threatened to call police on my autistic son who came in to ask a question about VCR repair. He told him to make an appointment and if he didn’t like it he would call police on him. My son just left! He was so confused. They are crazy. Anger management therapy need right away for employees or owner. Stay far away from this place. Look at other reviews and you will see. Big problem here with this business.
John Critic: Very rude disrespectful customer service!!! I will tell you this guy who was working in the shop today was very menacing like in a way where when I asked him about the repair on my vhs player. He first said that I needed to call the number on the front door, which I did not understand and asked why that was. The guy said it was what they said how it was and if I did not like it he would dail 911 and as soon as they picked up the phone to do so I walked off!!! I was extremely enraged at this guy’s actions!!! Never had I had such very rude customer service in any part of my lifetime!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤. I would say to find yourselves another repair shop for electronics instead of going to this one!!! I can only hope that they soon are put out of business for the remainder of their life.
K S: Positive:Professionalism,ResponsivenessThey were able to solve our electronics issue efficiently.
Daizsa Nohemi: Critical:ProfessionalismJust called and whoever answered is rude and unprofessional. I needed some information before hauling a 70inch tv there but now I’m definitely going else where.
Ken Taylor: Consumer Electronic Service in Cary has the worst personal working for a company I have ever encountered ! Do not spend any of your hard earned money with these people - IF that's what they are !! I stopped by to ask about scheduling service, the doors are locked, and have such dark light film on them you can barely see the shadowy figures inside, nothing about Covid-19, masks, etc. posted on the doors ! A staff person walks up and points to a sign way over on the right side that says call for curbside service, uh excuse me I'm standing right here - I signal the staff - uh I'm right at your front door !!! Just points at the sign and walks away ! That upset me a lot -so I gave the hand gesture and went start towards my car - then he opens the door to admonish my gesture!You could really tell this man could care less about his business and any sort of customer service !!
D. Ramone Moore: Critical:Professionalism,Quality,Value
John Russell: Critical:Professionalism,Quality,ResponsivenessThe worst repair place I have ever been to. It's not just the awful customer service, it's the simple lack of human decency and tact displayed by whoever is staffing the front. Stay away from this place.
Kathy Hightower: Called to get a charge issue resolved, the man I spoke to was very rude, had to get their last word across, not friendly or understanding of the situation, I wish I could give 0 stars, no one should have to speak with this man and his attitude.
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Audio visual equipment supplier
2. Pro AV & Security LLC - Cary
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· 1 reviews
1604 Tarbert Dr, Cary, NC 27511, United States
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Jewel Freeman: OMG, Josh did a Awesome Job ,he installed 3 📺 one was a 75 inch and there are no wires showing anyplace. Showed up on time ,very professional. Very easy to talk to. There is no one else that I would want to service me TVS. Highly Highly Recommend him.His prices are very very good and competitive
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Audio visual consultant
3. AVCON, Inc. - Cary
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· 6 reviews
101 Triangle Trade Dr #101, Cary, NC 27513
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4worldlovers: AVCON is an audio visual systems integration firm recognized by its peers as an industry leader. We solve challenges, provide solutions and enhance communications by designing, installing and maintaining audio, visual and lighting technologies. Every project is skillfully engineered to your needs and optimized for your environment using the ideal technologies selected from the industry’s leading manufacturers. We design, build, and service systems for corporations, houses of worship, performing arts centers, sports venues, medical facilities, municipalities, museums and other organizations that want to engage their audience.
Since 1997 we’ve been listening to clients, understanding their needs, and working relentlessly to deliver the optimal AV environment to engage their audiences. You have expectations. We guarantee to meet them.
Anyone can promise quality and satisfaction. We guarantee it. Because we don’t stop until your goals are met. Our experts are intensely committed to delivering what you need. And after the installation, we’ll be here to support and service your audio visual systems when you need us.
To us, your success is not optional. Our process and commitment guarantee it.
Since 1997 we’ve been listening to clients, understanding their needs, and working relentlessly to deliver the optimal AV environment to engage their audiences. You have expectations. We guarantee to meet them.
Anyone can promise quality and satisfaction. We guarantee it. Because we don’t stop until your goals are met. Our experts are intensely committed to delivering what you need. And after the installation, we’ll be here to support and service your audio visual systems when you need us.
To us, your success is not optional. Our process and commitment guarantee it.
Evan Carter: Working with AVCON is always a pleasure. They are knowledgeable, prompt, friendly, and always willing to go the extra mile. I have nothing but good things to say about Frank and his team.
Davida Hamilton: Thanks for fixing things Frank!
Sean Blake: I have worked with AVCON since 2002 and have always found their professionalism, support, and quality to be top notch. I have never been disappointed and will always use them when I need audio visual equipment.
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Audio visual consultant
4. MCR Integrated Technologies, Inc. - Cary
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· 6 reviews
2600 Jones Franklin Rd, Cary, NC 27518
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Bradley Rayne: I've worked for MCR for over 15 years. The owners treat their employees like family. This makes the techs go above and beyond for the clients.
Ken Albrecht: Positive:Professionalism,Quality,Responsiveness,Value
Dr. Ajit Dixit: MCR Integrated Technologies has provided us excellent, service, on time and professionally during our Diwali Festival event for the past 8+ years.
Stacy Walker: Very professional & knowledgeable staff. Customer Service is off the charts and pricing is very reasonable! Would recommend in a heart-beat!
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5. AUDIO Visual Headquarters - Morrisville
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· 1 reviews
100 Dominion Dr # 111, Morrisville, NC 27560
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· 1 reviews
117 Post Office Rd, Moncure, NC 27559
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Audio visual consultant
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· 10 reviews
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