Best Car Leasing Service Cary Near Me

jr farrow: Great place to purchase a car and with top notch customer service. I will always recommend this company for my friends and family because of there excellent service . Thank you

Micah Clinkscales: Most dealership services are concerned with making money and not the wellbeing of their customers, so it's understandable that the service advisor will attempt to convince customers that certain services are needed, with them normally getting paid commission, regardless of necessity.Chance Caraway, among other staff, avoids communicating the cost of additive services until time of payment, including the apparent increased cost of labor. It does appear that Leith Audi condones dishonest behavior which seems to support a "we got you" environment.So if you want to avoid paying over $900 for a service, I'd recommend you to find alternative facilities.

Jeff Peterson: Eric Danford is great! Will be back for another Audi in the future.!

Brian DeJong: Scheduled an appointment for service, and they were booked out 6 weeks. Called the weekend before the appointment just to make sure we were still good to go as it was an early drop off with a loaner vehicle and was told they had no record of the appointment. Ended up calling the other Audi dealers in the area, and another one got me in right away. So, sorry, but if this is how they operate, I would rather drive out of my way to the dealer who takes care of the customer.

Amy Emanuel: Very disappointed with my service here. I made an appointment to see a vehicle, as I live about 90 minutes away from dealership. On my way to the dealership, the salesman called and let me know that the car was under a pending sale. I thanked him for letting me know, so that I didnt have to waste my time and gas. Later on that evening, he called me and let me know the deal fell through and the car was still available. I immediately made an appointment for 10:00 am the next morning, he assured me , he would pull the car to the side for me. The next morning, he calls around 9:15 to make sure I was still coming, I told him, I was en route and would arrive at exactly 10:00am. I pull up and ask for the salesman, Brian he walks over and says, I have bad news, the car just sold 10 minutes ago. I ask him, but I thought you pulled it to the side for me, he says, I did but it got sold. I understand things happen, but its wrong to tell me its pulled to the side, if its still a chance that it would be sold. It was an awesome deal, but I never would have drove up there , if I knew he wasn't being honest, about holding it.

Minh Quang: uy tín, dịch vụ tốt

lực văn: Dich vụ tốt nhiệt tình

Hồng Anh Lê Thị: Nhân viên nhiệt tình tư vấn, sản phẩm tốt

Sharon Highsmith: Wael, Sales and Hugh, Finance are absolute ROCK STARS!! We were there until almost 10pm, but they made the process painless, seamless and enjoyable!! Truly exemplary professionalism and just great guys to do business with. Thank you both for such a pleasant buying experience! I will be referring folks to you! :o)

Rob Stone: I can highly recommend salesman Ty Cupitt. He is very knowledgeable, responsive, and professional.

Cat Le: Quick service on my car. Also offer the loaner. The loan process is fast and I get to drive the S5 for a day.

Tracy Mcleod: Just stop in for some advice on my car. They are very friendly and helpful.

Holly Hulse: Amazing customer service from any department you are dealing with for your Audi

Dan McManamon: I wish I could give Leith Audi in Cary 6 Stars. Had two wonder experiences with Edie who helped walk me through insurance on my tires and rims due to some blowouts. Excellent customer service and I can't wait to get my next Audi here. Thanks, Edie and the whole team!

William Thacker: Very accommodating, easy to work with. I came in from Greensboro to buy from them.

Chris Jolly: I recently purchased my second Audi. I fully regret that purchase and wish I had gone with another brand. Dealing with Audi Financial has been a terrible experience. The dealership has not helped at all. Audi sure makes a nice vehicle, but the post sales experience is not what it should be.

Jennifer Kramel: I was a little sketched out about buying a used car sight unseen, but it was honestly the easiest car purchase I’ve ever made. I’m thrilled with my new car, it has exceeded my expectations.

Guptha Meda: These guy’s are awesome in the customer service. They treat customers so good that you feel you are special. They’ll give you a personal touch.

Vinay K: Took in my 2015 Q5 for 55k mile service.. it’s was a really smooth process. Edie helped with everything she is really awesome and customer focused..After they inspect your car, they send in a video with all the issues.. Really cool feature, I was able to see all the issues with my car.I dropped off my car and Edie got me a Lyft ride home and when the car was ready for pick up she scheduled a Lyft ride to the dealership easy peasy..They are in the process of renovating the dealership..Audi’s are expensive to maintain no doubts.. this dealership truly deserves a 5 star..

alvin gilmore: Very professional staff. Ed Vaughn and Wael Elshamy made this buying experience pleasurable.

Jorge Garcia: Had a great experience with the Mercedes team. My purchase was hassle free both by the sales and financial representatives. Ali Asad was great to work with.

Patrick Harbolick: I worked with Matthew Clark in the Service Department and had an exceptional experience. I dropped my car off a few weeks ago for service and due to a part being out of stock, had to leave it on their lot for a week. Matthew was very patient throughout the process and understanding of my needs. He followed up with inspection videos and provided clear explanations for the services they recommended. It was a breeze scheduling, servicing, and paying during my recent experience at Mercedes-Benz of Cary. Will happily bring my car in again for service and work with Matthew, he is a credit to the service team.

Ramaa Manjrekar: Carol was great.Prompt and helpful.

Nate Jackson: Pleasant and professional experience

Queen Bee: Carol and Jay provided exceptional and timely service on my vehicle!

Hasan Mutlu: I think mechanics did an excellent job( my rating excludes mechanics rating I think they are 5 star)Mercedes keeps changing my service attendant seems like high turnoverLast was Mathew talk to him on the phone couple times never met him ( Saturday drop off , Saturday pick up)I have an old car and I love it I asked him if he can talk to mechanics and let me know what kind of service requiredHe said yes he will call me backHe never did ( Mercedes service attended this should be unacceptable)I wish you guys can teach your people I.e. follow up with customer is quite important

Yineng Han: want to do the service, the agent is so impatient….

John Stanfield: As always, they take excellent care of their customers. It's not just a vehicle, it's an experience.

Evalina Hinton: This review is for Carol Yost,On 6/15/23, I had a flat tire, and called Mercedes Benz of Cary for assistance. I was told to bring car to dealership and to be safe. I when I arrived, the service advisor Mr. Hogg was out on break. Ms. Yost was available, and assisted with getting my car checked in the system. She apologized and explained that the mechanics are busy with other vehicles, and car will be worked on tomorrow. I explained that I have an extended warranty with Endurance, that includes tire warranty. The next day, I picked up my car. Ms. Yost completed the Endurance form and faxed to Endurance. She apologized that car was unable to be fixed yesterday. Ms. Yost was extremely kind. She was God sent. She had a caring spirit, and very personable personality. Thank You Ms. Yost for showing up and being you. I Truly appreciate your kindness and willingness to help me. It meant a lot.This review is for Jared HoggMr. Hogg assisted with two unplanned need of car repairs. In early June and late May 2023. I had a flat tire and engine problem. Mr.Hogg was helpful and explained all that was needed for the engine. After, I explained that I needed my vehicle back by a certain date, Mr. Hogg accommodated my requests. However, there was an issue by the Mechanic, Mr. Hogg called and provided an update. In knowing my concern and need to have my vehicle returned by a certain date, Mr. Hogg apologized and made sure I had a loner vehicle for one extra day. Thank You Mr. Hogg for your assistance!

Maria Alston: Every time I visit mercedes of cary I receive excellent service.

Anita Moore: Out standing service from making the appointment to the end of service and picking up my vehicle. I will not go anywhere else as long as I am located in the triangle area!!! Thanks team for your outstanding service!!

David Houck: Matthew, the service rep, was exceptional.. He knows his stuff and aims to please.

Thomas Kastner: During a trip along I95, our GLC300 experienced a transmission problem. The Cary dealership, and especially Justin the Service Lane Manager, expedited our repair, arranged for a rental, and communicated the status of the work consistently. Given the circumstances, the Cary MB service department turned a frustrating time into a successful and necessary car repair. Excellent work and paramount customer service. Thank you.

Bill Sahadi: Courteous and timely service has been my experience. This recent service call was no exception.

Robin Fox: Great car buying experience! Gary and Neil were great and super accommodating. Ali was also there to assist with the purchase of the car! They work great together as a team and make sure the customers are taken care of!

Bill Marshall: Friendly and courteous staff. Kept me informed of service progress. Car was returned very clean and all service performed as requested

John Bartholomew: Great service

Rob Hoover: Connor did a fantastic job making sure our service experience was exceptional.

amy kuy: Best service I’ve ever gotten with any dealership! Top notch customer service hands down! I drove 200 miles to get my car serviced recently . And also back in April I needed a new engine for my GLE 350 took them 1 week to complete the work!!! I’ve been a loyal customer for many years . GREAT JOB GUYS KEEP OT UP

Laura Lee: Great customer service and for oil changes and tire rotation no appointment needed and I was pretty much in and out.

Brent: Very seamless from drop off, to waiting, to constant updates, to leaving.

Melonie Sellers: Recently, I was just cleaning out my glove compartment and the wheel lock key was not in there, only the little holding pouch. They used it at my most recent oil change/tire rotation service.I’ve been trying to reach the service manager for 2 going on 3 weeks but have not been successful. I just want them to check to see if the wheel lock key is laying around in the shop since I have the serial numbers and Julian date in that pouch they could refer to. if they are not successful I would ask that they purchase a new one for me. However, each time I speak to a customer rep, they cannot locate an email for the service manager and ask for my email and number instead. This is ridiculous to try this hard to reach someone there! I will not be going back unless they attempt to make this wrong right. My advice, I’d they have to use ANY of your personal equipment to perform service on your vehicle, make sure it’s noted on the service notes and you verify it’s been returned. Obviously, this shop is not run by integrity.

Dale Andrews: Quick check in process. Quick service. Good customer service.

Jonathan Gordon: They were amazing!!!

O 1: Auto Park Jeep uses deceptive business practices to make sales. If you want a simple and hassle-free car buying experience, avoid Auto Park. Their priority is moving cars off their lot, not getting you into the vehicle that's right for you. Save your time and shop elsewhere.

Randy O'Neal: Attentive and efficient service

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Chad Thomason: Extremely terrible service. I took my 2010 Dodge Charger in because it was running hot, wouldn’t even start & there was a recall on the airbag & the engine light was on. The recommendation was to install a cooling fan & a new battery. The day after I picked my car up from being fixed, I noticed that the thermostat needle stayed on “C” all the way to work & the morning after. Then the engine light came back on. I called the dealership back & was instructed to bring it back in. Now they are saying that I needed a new thermostat switch & possibly a fuel pump but said to start with the thermostat switch. I had to pay for the second fix as well as the first. I was told that this is common when installing cooling fans on older model vehicles.

Brian Packard: Very Professional,Took care of the problem quickly.Tanner is a Great Service Advisor.

David J: Recently needed to obtain my radio unlock code due to an issue with the fuse. Called the Service Dpt first to see if it could be done over the phone and was told "no" it has to be done in-person due to security issues. Fair enough. Confirmed I did not need an appointment and can walk up to Svc Dpt. Drive to the dealership and go to service dept. First person tells me they need to take my radio out to get it. That individuals is then told to have me go to Parts Dpt as they can help look it up via an app. Go to Parts and I'm told someone in Service can help me.....brought back to the initial person who thought it was on the back of the radio??? Directed to another individual in the Parts Dpt. After verifying my ID and registration the search begins for who actually has access to the code app. Turns out NOBODY in Leith Auto Park Jeep can do this...at least anyone working that day. Evidently only certain managers have access and they're not working on the weekend and I will need to try and obtain it at another time. From the initial phone call to having to waste time actually going to the dealership, it's concerning the lack of knowledge and waste of time for something as simple as obtaining a code. Not how I envision spending my Saturday.On the plus side, I did want to call-out Kevin in Parts who did all he could do. He attempted to contact multiple individuals/mgrs on their cells but no luck.

Nathan Van Gheem: They were responsive and tried to help it seemed but these places just seem focused on figuring out ways to give you the most expensive possible service and not actually focused on cost effective maintenance.I had engine sputtering and performance problems. I explained it to them. Their solution in the end was over 1k$ in work for replacing spark plugs and to not actually fix the problem.In the end, it was an air fuel mixture problem and all I had to do was clean the valve, sensor and replace air filter.Watched a YouTube video, $50 in parts and 2 hours of my amateur labor. Super simple fix. Why didn't they try? Or even look?Really disappointed.I recommend finding a local trustworthy shop. I have one I normally go to. For this problem I thought the dealership who saw problems on my vehicle type more often would have a better idea with engine problems. My local shop would have charged $0 if they didn't know how to fix the problem.I don't think the people that work at these places are necessarily bad or anything like that. It just seems like at some point, the incentives aren't aligned for cost effective maintenance. They are looking at my vehicle, have it there and would love to find a way to squeeze more money out of the stay. Even if they aren't quite sure, why not do this additional 1k thing, etc. Can't hurt! Well, it hurts my pocket book and trust!

Dmitriy Gordiyenko: I'm a fan of Jeep, but their service was disappointing, loss of money and time.I went to the service because I heard a knock in the suspension. I asked them to do a diagnostic.I was told that the knock in the suspension is due to the fact that they are struts worn out. And that it doesn't pose any danger. However, the noise began to increase in a couple of weeks and I drove to another place, where they immediately showed me that the suspension support was broken and the wheel was about to lie on its side or come off. It is very dangerous. I paid three times as much as a regular service because I think they know Jeep better than anyone.By the way, actually struts and shocks in good condition.They also left the cabin air filter in a disassembled state just lying on the floor in the car and returned the car to me in this form (they just forgot to put it back after checking).

William Daniels: If I could give this place, zero stars I would. The sales experience is terrible because they straight up lie to you.Never in my life have I been gaslighted by a whole business.He tried to stick me in an eight year old car, and then proceeded to lecture me about my credit. Go anywhere else but here thank you Johnson Bullock for being such a miserable representation of your company.

Joe & Nikki Feltenberger: Good customer experience.

Patrick Drinkwater: Banged up cars and some rusted too. Buyer Beware

Marshall Troublefield: I came in today for an oil change and told the service team my car dashboard said the remote start needed servicing. I told them every now and then it stalls to start with the push button. They couldn't fit me in due to being short staffed and now I'm on the side of the road and vehicle won't start! Plus it's saying my park brake now needs to be serviced.

J B: I brought my Jeep here for service and after they had it for 6 hours for basically an oil change and inspection, I received a phone call giving me the list of issues that sometimes goes with an oil change, as well as being told my oil change and passing inspection was done, a $1300 quote later i told him i would just take the services i went in for, he went on to tell me he would call when my jeep was ready, 20 mins later i was walking into dealership when i received a phone call that my jeep was done, BUT my jeep did not pass inspection because of my tinted windows… so it was passed while we were on the phone, but failed after i wouldn't give you $1300 to fix my jeep… I brought my Jeep here because I wanted someone trusted to be working on it, rather than the usual Firestone.. but at least I had no issues getting an inspection sticker ANYWHERE else.

Leighton Hornack: Customer service was impeccable. Spoke to Jake about purchasing my first new vehicle and he walked me the through the process without being pushy. Thanks Jake and team for making my first buying process bearable!

Can Sanders: Great customer service I definitely would go back again and again

Erick Caba: I’ve just recently purchased a used car from the lot. Had a great experience with miss Taylor. She wasn’t pushy or nonchalant which I think made me really consider going through the experience start to finish. I also enjoyed the fact that we could have a friendly conversation during the whole experience which made things go smooth IMO.

James O'Neal: Purchased a used vehicle in January and had a nice buying experience and no problems with the car (I loved it). Upon first service at the dealership, they informed me of all sorts of problems-- cabin air filter had never been replaced; engine air filter did not fit the vehicle; brake fluid, transmission fluid, and coolant all low and dirty. It appears none of what you'd consider basic maintenance had been done on the car before they re-sold it! I'd request a pre-purchase evaluation of any vehicle at the very least if I considered buying from here again

Brian Isom: My son had his first car buying experience today. Mona Hall was awesome. She made the experience fun and was very helpful. He was very impressed. Thank you Mona!!!!!!

Zane Clifton: Wally at Capital Mazda was fantastic! Made the car buying process smooth and extremely convenient, would totally recommend purchasing a car here!

Matvei Roshchin: I recently had my Mazda serviced at the service department, and I must say, it was a great experience. Sherrie Rudolph, the service advisor, was incredibly helpful and knowledgeable. She identified some recalls for my vehicle and promptly fixed them, all at no cost to me. Sherrie also took the time to advise me on other maintenance tasks that I should consider for the overall care of my car. Her explanations were clear and detailed, providing me with a complete understanding of the services and their prices. I appreciate the exceptional service provided by Sherrie and the entire service department team.

Grace P: Thanks Sherri for all your help on my car service today! Always going above and beyond.

Angie: My car-buying experience at Capital Mazda of Cary was OUTSTANDING. David Diaz was my salesperson, and he was EXCEPTIONAL: extremely knowledgeable about the cars and their features, no pressure at all, very respectful and very patient while I considered my options. THE BEST CAR-BUYING EXPERIENCE EVER. I highly recommend Capital Mazda of Cary and especially David Diaz the next time you're looking for a car.

Cynthia Zemater: Sherrie is a very helpful service advisor. I’ve been getting excellent service at Capital Mazda!

Thulasi Ram Chittepu: Have been servicing my car here for 3 years. They do take good care of the car. Sherrie at the front desk is very helpful.

Ruby Avila: I’ve always had a good experience here. Sherrie Rudolph is clear and detailed about the services, prices, etc. necessary (and some recommended) for overall car care.

Amanda O'Brien: Sherrie and the Service staff at Capital Mazda of Cary are the reason we return time and again for maintenance on our CX-5. Informative, detailed, and up front without the pushiness you see at some other places. Highly recommended.

Matt Rooney: Lucia in the Service Dept at Cary was an incredible help to me. She was able to get resolution on an parts issue in one business day where Mazda Corporate hadn't been able to in months. Went above and beyond with communication and customer service on multiple occasions to solve a year-long headache and left me smiling as I walked out.

Romania Myers: Taylor Creech was absolutely amazing. We felt completely confident that she was truly willing to help us find what we needed. She listened, really listened because once we got in a car we liked she took the time out to show us how to operate certain “perks” I call them. The car was fancier than we had ever driven. Once we decided she walked us through EVERY STEP. Taylor doesn’t just sell you a car. She introduces you to the experience you would have if you drive away in it! We WILL NEVER go anywhere else nor will we recommend anywhere else to family or friends. You can tell from the moment you shake her hand she loves helping people find their next car. We wouldn’t change a thing!

Maria Forte: STAFF IS ALWAYS PLEASANT, SERVICE IS GREAT AND THANK YOU SO MUCH COREY K. WASHINGTON!!

NCIron Horse: Worked with Mona in Sales to help our son buy a new CX-50. While the car buying process is a total time suck, Mona made it mostly bearable. We would likely buy a car here again as it was our second time dealing with Capital Mazda/Lincoln Sales.

Jennifer Foxx: I would like to thank Rashad Hall, for his help and attention to details in regards to a 2015 CX-5, that my husband and I had brought. We really appreciated his actions in getting issues resolved. We look forward to continued service with you.

Lori Shook: Service was quick and prices competitive. I trust my car to the dealership who knows my car best. Sherrie explained everything thoroughly to me and there was a even a loaner car available!

taylor creech: Excellent car buying experience!

Grace Herion: I'm new to the area and have started servicing my Mazda CX5 here. Normally I prefer to find a local garage but have been so happy with the customer service and rates so far (3 oil changes and added a hitch). Rashad always takes such great care of me, making sure a loaner is available if I can't wait and that everything is taken care of correctly. Thanks guys!

Jerry Eakes: This is a great dealership and I have worked with Taylor Creech through several purchases. She is always attentive to the needs we have be it for looking for a particular vehicle (new or used) or being mindful of our schedules. Always a pleasure to do business here!!

Melanie Grover: Very impressed with the service! I arrived at my appointment early, and they saw me right away anyway, calling me a complimentary Lyft to get to work. They sent videos to me regarding what was wrong with the vehicle after about an hour, and followed up with a text message and a call. The work was done ahead of their time estimate. When I picked up the vehicle, they had even topped off my gas for me. I will definitely be back!

Stephen Frank: Excellent service by my Service Advisor Mark Firestein.

Wanda Groce: Bought my Honda CRV new there in 2012. Autopark Honda is the only place I feel comfortable taking my vehicle for service. Friendly, professional, knowledgeble staff. Quick in and out service.

Soumik Banerjee: Excellent service, they dont try to overcharge you with unnecessary repairs. dont have to wait very long

Megan A: Everyone I met from the service department and sales department were so friendly and helpful. I had my car back in no time.

Louisa Gladstone: Excellent and professional service, from our salesperson Mark to the business manager Bill to the person who replaced our mirror, Dean. This is my second Honda from Autopark in 3 years. Both times (first with Stu in 2020, second with Mark in 2023) I’ve experienced nothing but a smooth transaction. Can’t say enough great things. Mark listened intently to my concerns and delivered with no issue, no games. Left that same day with the exact car I needed at the exact price point I needed. My daughter (tough to impress) was with me all day and commented on how nice, helpful, and respectful Mark was during every interaction. She even said repeatedly since then that Mark has her future business. Before Autopark, I was a lifelong Honda owner in NY and was wary of dealing with a new dealership here. After two successful purchases, I’ve definitely found my new Honda home in NC. Thanks to all!

Gary Hayes: Parts department guy was very helpful

Vanessa Carvalho: They wanted to give me 3k less for my trade-in than I got somewhere else later that same day.

Barbara Johnson: My experience was very positive. I went in for factory recalls. Nick, my service representative was pleasant and helpful. My car was done quicker than I thought it would be and Nick even helped me with a battery for my remote key. I spent almost 3 hours waiting for the recalls to be done on my car, but it was productive work time for me because of the very nice new workspace provided for computer users. i would highly recommend this facility to other Honda owners.

Morris: Excellent service and advice. The advisor helped me get my 2012 CRV ready for my daughter to take back to Wilmington, NC. Thanks for the advice and help!

Wei Liu: Horrible experience. I came to the service to change oil and rotate my tyres. After I got my car back in one hour, the right front tyre is still at the right front position. "Luckily" there is a scratch on that wheel, otherwise I won't know it and paid for nothing. After I complained it , they redid it and now it's on the right side of the rear position. Omg, Is it the correct way to rotate the tyres? How could this be done as a Honda service?

Wendy Bradshaw: Everyone I spoken to for my service was well trained and repaired some thing I didn’t know even was wrong. Thank you for your service personal.

Marcelo Deodato: Nice service. Ask for Malik Moss - he is the best.Edit:I continue taking my cars for routine maintenance at Autopark Honda. Most of the time the service is great - I had a very few times where the service took too long or there wasn't a good communication.Ask for Joe on the services department. The experience with him was great!

Beth Wilson: Once again, June 2023, exceptional experience with service. A repair that was estimated to take three days due to parts was completed and ready for pick up in two. So grateful to the team there.Bought my 2013 Accord there and have had it serviced there ever since. A decision I’ve never regretted. My last service appointment was exceptional. Easy to schedule, no surprises, very pleasant staff.

Thomas Arcuri: Once again, excellent service, quick & easy, Thanks Andrew!

Lindsay Eybs: Friendly people, fast service and quality work!

Mark Lott: Outstanding! Very professional and customer service focused! They make car service easy!!!

Ashutosh Singh: I had best experience with them. Daniel is best Service Advisor have ever worked in any Dealership across NJ and NC.

Naushad M S: Had very good experience on my car delivery, they don't add unnecessary accessories to your car and tell you to buy like other dealership does.

Erin Rosner: All staff were welcoming, kind, helpful and not pushy. In and out in 3 hours which I thought was amazing! LOVE my new Honda CRV-Hybrid!

Cristina Zabeu: Fast oil change, keeping us informed on the process - all in all, good service!

KAMALNATH JAYARAMAN: Nice and quick response.

leon tucker: Service Team-leader, Tony, did an excellent job in greeting me right at my appointment time of 7am, justas the dealership opened. Asked me the right questions to determine my concerns and then got the process started - he then reminded me of the lounge areas. He followed up w/ a text. The service tech sent me a video of his findings and let me know they were checking to see what my extended warranty would cover. Tony followed up w/ the info concerning the warranty and proceeded. When the work was completed, they reviewed the status of the service and then the cashier took care of my payment in a very pleasant and personal manner. Bought the Passat new from Leath and they continue to take great care of me and the car. I recommend the dealership frequently. Thank you!

Phooi Lim: One of the two issues was satisfactorily and professionally dealt with. The other issue concerning echo on the receiving end of phone line, unfortunately, was not resolved. We were told that Volkswagen is aware of the problem and is working to find a solution, but hasn't come up with the solution at the moment. We appreciate the company being upfront on the unresolved issue.

Greg Jones: We are big VW fans and just bought our third VW from Leith VW. Great experience and pretty quick with the sales process. Many thanks to Tyler, our salesman, he was super helpful!

Brandon Wahlmann: Great communication, appreciated the video walk through

Hi L: Scheduling services very easy and drop offs are always smooth. The video after the initial diagnosis is wonderful and makes the follow up call to discuss what changes to make easy to understand. Excellent professionalism and communication.

Jon Brann: I had an immediate need and did not have an appointment. They helped me within 15 minutes. They continue to be the best dealership service experience I have ever had. Whether it’s parts, service, or just information it is always a pleasurable experience.

Carter Wade: Very pleased with service and staff for several years. Bobby and the team always takes great care to make sure my Jetta gets top notch service. Thank you all!

Simon Tisman: Do noDo not trust this dealer! They do not stand behind their products! I had a 5 year warranty on a car and called service to schedule an appointment two weeks before my warranty expiration date. They scheduled service for the VERY NEXT DAY AFTER my 5 yr warranty expired. I asked if there was any possible way to schedule sooner, they said no, that was the soonest available appointment, so I scheduled the soonest available, thinking they would honor the warranty, since the issue was reported, recorded, and scheduled TWO WEEKS in advance of the expiration. By the way, other dealers were also booked up and unable to schedule appointments sooner. When I arrived, they said I would have to pay everything out of pocket! Maybe it was just a coincidence that the appointment was scheduled for the very next day after the 5 yr expiration. What I know for sure is that the decent thing to do would have been to honor the warranty since they were unable to schedule sooner. I tried speaking with the dealer’s general manager, but he would not budge, saying he would consider working with me if I had spent more money at his dealership in the past. I had my car serviced there before, but he said that since I did not regularly service my vehicle there, he didn’t even consider me a customer! What does that have to do with honoring a five year warranty that was built into the purchase price of the vehicle? I really wanted to believe that Volkswagen moved past their greedy, profit-crazed culture that came to a head with the huge international scandal a few years ago. But clearly, they still prioritize profits over people and integrity.

Jeff Groves: Tony pretty much knew what the issue was as soon as he took a look at my car. I appreciate his knowledge about the issue and his willingness to share that knowledge with me. Tony had the car in and out of service quickly and the issue was resolved the first time.

angel collazo: In general, everything was fine until the time of payment. It is the third car I buy at the dealer and every time I go to pay they do not accept the check from my bank company in Puerto Rico. Puerto Rico is part of the US and banks have the same laws and the same currency.

Wei Gao: Nice Saturday morning service. Their waiting room is quiet and clean.

Judy Davis: Tony McMullan is outstanding. Very professional video that showed me what he saw as well. Prompt, courteous, clear communication.

Danielle Finnegan: Tony was so helpful!

Amber Wise: The female who helped me was amazing, the reason for needing to have my vehicle looked at was a light that came on. The other person who explained what was wrong - a male- was less than helpful.

AYDIN SATICI: Oil change became $700 big issue in Leith VW Cary Service. Then I took mu passat to Fast Lube Plus repair shop. They changed the oil and filter in 20 minutes with no issue or problem. I do not know what happened in vw service in 1.5 hours I waited there with no reason. If there was a problem with drain cap why did not you tell me at the first minute once you check it.

Robert Anderson: Friendly and timely service.

Gino Sardiello: Best dealership in Wake county. Great sales, service, and management.

gary blumenthal: Love Leith VW. The ads about 'no hastle' are true.