Best Diving Contractor Cary Near Me

John Morrison: Talked to owner about pools on display on RT.51. Was friendly and helpful, maybe we will make a deal 🙄.

Mindy Varkevisser: From start to finish they have been fantastic!! I know or have heard several negative stories about experiences with other pool companies. I HIGHLY recommend Cool Pools. They have been timely, communicative, and make sure they are meeting our expectations/vision. They coordinated so much and definitely met our needs. We are grateful we chose such a great company and we love its local & family owned. If you’re thinking about putting in a pool, choose Cool Pools. It has been a great experience!!Services:General construction,Inground pool installation,Design,Swimming pool water analysis

Tammy: Great knowledgeable staff here. Aaron was awesome and knew everything about pools and hot tub spas! Great selection and high quality spas!

Genaro Araujo: Positive:Professionalism

Mary Blank: Service:General constructionCritical:Quality

P Mac: Positive:Professionalism,Quality,Responsiveness,ValueThese guys are great. Yes there have been CoVid challenges of them being backed up, but that's at all pool companies. They did a GREAT job on our pool and we are loving it. Nice, Professional and a good value.Service:General construction

Jenny Eaton: Edited: One Year Later 2020We have had major issues with our pool since the install. Cool pools didn’t grade our yard properly and we have constant flooding with every heavy rain. The pool itself has sunk on one side. We have emailed, made phone calls, and even made office visits. They have either ignored our complaints or made empty promises about fixing the issue. A year later nothing has happened to fix this problem. Highly disappointed in their follow through. As a family owned business I would have hoped for more.2019: Cool Pools has been an absolute wonderful company to work with. Everyone was friendly, knowledgeable and professional. Our questions were always answered promptly. Watching them work in our backyard, you could tell they truly enjoyed what they were doing. They always took the time to talk with us and explain the current step they were working on. From start to finish, it took 4 weeks! I highly recommend this company!Services:General construction,Design

Charles Edmond: Critical:QualityElectric was not installed properly and Cool Pools would not send out someone to inspect. Now they ignore emailsNot CoolService:General construction

J. Fox: Services:General construction,DesignPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Justin S.: The level of customer service received from these folks can best be described as lackadaisical, sloppy and uncaring. Every single time you talk with them the information changes, the dates slip and they couldn't care less about satisfying customers. Do yourself a favor and really shop around. You'll find that in the end they are not really cheaper and you will definitely get better support and customer service elsewhere.

Solomane Pentra: Critical:ProfessionalismVery poor engagement, follow-up and support provided by their client-facing people. Cannot recommend.

Chelsey Taylor: I can’t say enough Great things about cool pools! When we Started our journey with Cool Pools it seems like it was never going to end, not because of Cool pools but other outside factors.But man it was well worth the wait!! My Husband is a 11 year Retired veteran from the Marine Corps who was injured in 2014 while serving in Afghanistan. The one thing that he can truly get recovery from is water therapy because of his injuries. Cher Levert has gone out of her way multiple times to get the job done. It is a great Family owned company who treat you as one of them. Thank you too Cher and Rich Levert, Alex, All the ladies in the office, Geno, Lj the dump truck driver and to Charles and his Dad who built us the beautiful deck to go with. And if we missed anyone Thank you!I Would Highly Recommend hiring Cool Pools for all you Pool Needs!!!

Kari Holley: I would love to give you a higher review, but it’s not there. Are pool is to be closed for the winter. We were told they would come out the end of oct and winterize our pool, and put the cover on that was not measured correctly. we have 3 days left of the month of October and still know one has shown up. When we call we get the same answer.

Ginae Lee Scott: Working with Cool Pools on designing our backyard pool area and picking out the right pool for our needs and wants has been a great experience! This family owned business knows what they are doing and will help you the whole way. I loved how Cher really worked to help me stay in our families budget also! Great office staff too!

Colleen Wilson: Cool Pools surprised us with their outstanding management of our pool project. Their pricing is fair and competitive - with NO hidden costs popping up later! They met every deadline on or before the date provided. The owner handles the excavation himself and even with our last minute requests to save trees which required him to modify the plan design specs on the day of the dig - he had a can-do attitude!The communications at Cool Pools is top notch. Cherie is the main contact and responds quickly and thoroughly. She and her staff even follow up to set up inspections for the pool and fence - which we expected would be our responsibility. Also, although they are not a pool supply store they have ordered and set up installation for our pool cover this fall.Our pool is gorgeous - and their professionalism lead us to rely on Cool Pools for other service referrals - like the fence contractor and the concrete pool decking entity - and we have had outstanding results with them too!

Damon DiLorenzo: Hard workers, great to work with and a fantastic job. Would reccomend them as best pool company in NC. Gene, Rich, Cherie and the whole family are terrific

Melinda Cooper: Do not use them! Our pool is now leaking and they will not fix because the pool is out of warranty. It is because of their bad plumbing that the pool is now leaking!

Todd Oldham: Awesome !!!!

Rick Sheldahl: My wife and I loved working with Cool Pools. One of the best things for me is that the entire business is made up of family with the exception of the concrete contractor. We even ended up hiring another family member to build us a garage right next to the pool!

Office Management: Cool Pools NC were fantastic from start to finish. From the staff in the office to the crew doing the install, everyone helped make the process easy. We couldn't be happier with our new pool!