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Koka Booth Amphitheatre

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1. Koka Booth Amphitheatre - Cary

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· 3519 reviews

8003 Regency Pkwy, Cary, NC 27518

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Koka Booth Amphitheatre: what do users think?
Felipe Crespo: Visited on Weekend Wait time No wait Reservation recommended Yes Price for adult entry $31+More
Jacque Weatherford: Visited on Public holiday Wait time Up to 10 min Reservation recommended Yes Price for adult entry FreeMore
Olga Rusu: Visited on Public holiday Wait time Up to 10 min Price for adult entry FreeMore
Sara Noor: We went to see july 4 fireworks which are awesome but the traffic is too much and parking is not available.Visited on Public holiday Wait time 10–30 min Reservation recommended Not sure Price for adult entry Free …More
Carrie Minch: Visited on Weekday Wait time No wait Reservation recommended Yes Price for adult entry $16–20More
Tania Poo: Beautiful!!!
Jake Edwards: Visited on Public holiday Wait time No wait Reservation recommended Yes Price for adult entry $11–15More
Donna Melpolder: Here for NC Symphony show...rain or shine venue...waited til thunderstorm stopped and delayed concert. Will not repeat the experience...had looked forward to a picnic experience but instead ate food in car...we have been part of summerfest for years and do not like their current policy.Visited on Weekend Wait time 1 hr+ Reservation recommended No Price for adult entry $21–30 …More
Ed: We went with family to the amphitheater, especially for our young children to experience fireworks close up for the first time. We had thought that this venue would provide a more sophisticated environment with the symphony entertaining, but we unfortunately were mistaken. The entire experience was a nightmare from the sheer volume of attendees, the overwhelming amount of traffic, overpacked lawn area, incompetent gate workers, mind numbing line waiting and prices for concessions.We arrived 2 hours early before fireworks in order to have sufficient time to enjoy the amenities, and perhaps avoid any stress from later arriving crowds. This turned out to be a pointless strategy because the rush was on even at this time frame with lines at the check-in gate compounded by aggravating gate personnel. The sensor went off at the gate, I emptied my pockets, and, except for the amalgam in my fillings, I was free of metals. They were confused why I was emptying my pockets but still detaining me for the detector still going off. They seemed a little jumbled about their job requirements so I waited until they sorted themselves out. Given the all clear, I expressed myself on their level of expertise and I proceeded. The amphitheater was pretty but arriving at the lawn, or pine needles, it was already overtaken with people. This was a smaller amphitheater from my experience, which might contribute to the overcrowding, especially a free event like this. It was literally people packed upon one another, walking over and around each other, no peaceful sitting on "the lawn" here. They had a hot dog for sale,... about the only average food on the menu, otherwise it was like Au Bon Pain with aioli on your wagyu beef patty and commensurate pricing,  $14 swanky cheeburger, $10 soft drink, $12 beer. I commend having premium offerings, however sticking to some basic items would have helped. Even free they had their gimmick for extracting a pound of flesh it seems. The Symphony was beautiful from what we could hear, however music volume on the upper lawn was insufficient to compete with the noise and conversations. We decided to, unfortunately, leave the lawn area and head towards the pond and food truck area, for a better view and to focus on the main event. This did not disappoint with a wonderful 20 minute display, thank you town of Cary. The food trucks were undoable, swamped, lines ten car lengths long provided no recourse.When leaving we encountered the final punishment of the entire fiasco. A fifteen minute drive home turned into an hour and a half, hundreds of cars just sitting for about forty five minutes to an hour in parking lots idling. On our walk back to the free parking area on Regency parkway they opened up traffic westbound in the eastbound lane to maximize car egress I would guess. Unfortunately, despite a sidewalk, there still were people unknowingly walking in the eastbound road from the previous length of roadway marked off and closed. This was quite dangerous being it was dark and as the vehicles came up from behind pedestrians quickly, without warning, having been released from their bondage in the parking lot. There was yelling and angry horn honking, cars accelerating around people and themselves to get by. It didn't seem well planned out and fortunately didn't end catastrophic.Great fireworks, thank you Cary.However, the amphitheater has room for improvement. As other reviews have mentioned, considering the size of the turnout for the event, limiting the attendance or increasing the surrounding entertainment capacity for crowds would be helpful. Maybe decentralizing the entertainment from the amphitheater, and in partnership with the city, having a couple of bands out on the public Street, like they do in Raleigh, would help to increase enjoyment and distribute the crowds. As for the amphitheater, I would reconsider going to other events there if I knew there were similar circumstances, which numerous other reviews have confirmed as being the case.
Ron Cohen: Went for fire works, would have been nice if somewhere it was posted you HAVE to be in the amphitheater to see them. Don't go for July 4th unless you pay to sit inside.Looks like a fun spot for a show, but it's ABSOLUTELY not family friendly for July 4th without buying seats. And even then it was incredibly over crowded and extremely expensive...
Justin Bulson: The staff were very kind, accommodating, and very helpful when we had some issues with the security team. The Koka Booth Amphitheater staff went above and beyond to make sure my friends and I who are disabled were comfortable and accommodated.Visited on Public holiday Wait time Up to 10 min Reservation recommended Yes Price for adult entry Free …More
Ron Smith: Koka Booth should not be allowed to host more people and cars than the roads in and out can accommodate. Exiting after an event can take up to 2 HOURS!!! The Town of Cary should hire some urban planners to design adequate roads.Visited on Weekday Wait time No wait …More
Kevin G: Worst traffic control in the world. Not sure where these people come from. Took more than 2 hours just to get out of the park.
Arun P Johny: Visited on Public holiday Wait time Up to 10 min Reservation recommended Not sureMore
Jonathan Abbott: Please figure your parking situation out post event. Traffic jam after July 4th with no one directing traffic and we were stuck for 1.5 hours until midnight...
Bob Stafford: Wonderful place for all genres of music and stage. Intimate seating where everyone has a great seat and convenient parking as well.
Spencer Jackson: Awesome concert!!Wait time No wait Reservation recommended Yes Price for adult entry $31+ …More
Daniel Neeley: Nice setting for venue. Weather always a concern with outdoor events.
Christy Burnette Bennett: This is such a wonderful venue.Great food as well.Visited on Weekend Wait time No wait Reservation recommended Yes Price for adult entry $21–30 …More
Keisha Webb: Great music and atmosphere was on pointVisited on Weekend Wait time No wait Reservation recommended Yes …More

2. Etix - Raleigh

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· 5 reviews

5171 Glenwood Ave #320, Raleigh, NC 27612

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Etix: what do users think?
Ben Garlets: Online platform kicked me out of line for an event when I was 3 min from purchasing tickets and then after getting back in line, the show I was trying to purchase tickets for sold out.Called customer service and got no help.
A K: Great ticket selling system. Using it since years for our hockey team.
Mark K: You should avoid this merchant because they are unwilling to care for their customers. I purchased drink tickets in advance of attending a festival (Wurstfest) but was unable to attend. I contacted ETIX via email explaining that I would like a refund of my $20 since my tickets were obviously never redeemed at the booth. Three weeks later and I had received no response, not even an acknowledgement that they were looking into it. So, I contacted them again waited weeks for a reply. Finally, I resorted to disputing the charge with my credit card company. I just received a denial of the reversed charges, with A RESPONSE from ETIX claiming the transaction was valid. Thanks, ETIX, but that was NOT what was being disputed. Also, it's great that you are willing to reply to my credit card company but not to me, THE CUSTOMER. Congratulations on receiving $20 of my hard earned money for zero goods or services received, and adding insult to injury by wasting my time. You win. Except I will never do business with you again.
Kelsey Parr: If I could give a zero I would. Worst customer service. Been calling for two days and due to “assisting others” they won’t keep you on hold. Left my number and no response. Such a fraud.
Alex Benton: I purchased some tickets through etix to an air show that was advertised as being in my state, but was actually in another state. I called etix and they said they are unable to offer a refund or exchange without the airshows approval, despite being able to clearly see the advertisements showing the airshow being in my state.
Stefan: Great Customer Service.Nights of Lights was oversold and there is no way we are waiting in line with a small child in our car for an estimated 3 hours before we can even see the lights.I got through to customer support immediately, they were professional and efficient, there were no issues returning the tickets.*Note to event organizers for Raleigh's Nights of Lights. How can you sell 1,000 tickets per hours, when only 600 cars can make it through the drive per hour?There's something called 'queueing systems', an analytic approach to optimizing services/wait times - you should probably deploy something like that (smh).
Jay Cosnett: HUGE shout-out to Etix for AMAZING customer service. There was a problem with the pre-sale for a concert, and they went above and beyond, working with the concert promoter to straighten everything out, WAY beyond my wildest expectations. You all ROCK! THANK YOU!!!

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