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1. Crossroads Ford of Apex - Apex
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· 2547 reviews
1501 N Salem St, Apex, NC 27502, United States
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Kelly Raye: Couldn't have asked for a better experience! My husband and I ordered two of the hybrid Maverick trucks back in 2021. We got our first one back in October 2022 and our second one we purchased today. Steve Schmitt helped us from day 1. He kept in contact with us with updates and putting up with the fact that I kept changing the color of my truck. Would absolutely recommend this dealership.
Adam Ingraffea: Very smooth! Friendly sales and business team!
Eileen Kline: Friendly and courteous staff. They were able to help us when no one else seemed to want to.
Scott Bucci: Quality service, knowledgeable staff and a smooth sales process. Def recommend working with Crossroads !
Braxton Smith: Great place to have your car serviced! They do it right the first time!!!
Jonathan Smith: Will def be coming back
Tim Blair: Great experience
Andrew Graves: Great experience. GM Scott and salesman Jake were helpful and expedient. Process went perfectly smooth
Jake Durocher: Marco, David and Anthony all were fantastic and fun to work with. Thanks for making it happen!Low stress, good inventory, clean dealership. Can’t wait to pick up my new edge!
Scotty Nead: This was the best experience of buying a car I have ever had. Easy and competent by everyone involved. Thank you for being the best. I’d give 10 stars if I could.
charles martin: Crossroads Ford Apex, best dealership by far that I have ever dealt with . Mark in sales was excellent accommodating, and went overboard to help us with the buying process. We will continue to do business with Crossroads Ford in the future, and recommend them highly to anyone looking to buy another vehicle. Sincere thanks.
Ronny Bennett: Very nice, very prompt, very professional
William Gilbert: Easy to make appointment. Pleasant folks to deal with. Fast service. Very nice sitting area with a nice restaurant.
CORENE FRANCIS: Customer Service poor. Overprice services
Nick Mikhak: Bought my Ford F-150 from Crossroads Ford of Apex and I appreciate the amazing experience, and customer service I received. Charlie “Lowrider” Ross is the man! He made sure I was taken care of from the moment I walked into the dealership. Both the used car Sales Manager Kevin Holland and the General Manager Scott Salzman made sure I was 100% satisfied with my purchase and experience. They went above and beyond to do right by their customer. I would 1000% recommend buying your next vehicle from Crossroads Ford of Apex. Don’t forget to ask for my guy Charlie.
Sherry Reynolds: The sales person (Tracy) was fantastic! If and when we purchase another vehicle we would want her help us again. Our finance manager (Yaz) was also Great! He helped us understand all the paperwork very detailed.
Robin Nelsen: We've have bought Fords for over 20 years. We chose Crossroads when we were looking. Tony and team treated us very good. We highly recommend.
Blake Baker: Have bought several vehicles from Crossroads and every transaction has been stellar. The entire experience was simple, seamless and quick. Larry and Anthony get the highest accolades for exceptional service.
Sean Phillips: Good folks at Crossroads Ford. Low pressure sales.
N. R.: A series of the worst visits I could imagine has forced me to switch my long time 5 star review to one star. Crossroads Ford technicians and service writer all lied to me on two separate occasions and got immediately defensive when called out on it. Do not take your car here for service.
Sara Podger: The staff is always nice and the lobby is always clean. I will always bring my vehicles to them.
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Ford dealer
2. Crossroads Ford of Fuquay-Varina - Fuquay-Varina
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· 1083 reviews
3217 N Main St, Fuquay-Varina, NC 27526, United States
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3. Crossroads Ford of Wake Forest - Wake Forest
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· 1575 reviews
10101 Capital Blvd, Wake Forest, NC 27587, United States
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4. Capital Ford - Raleigh
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· 2387 reviews
4900 Capital Blvd, Raleigh, NC 27616, United States
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D Lebel: We have had the worst service with Capital Ford. Go to another dealer.
Candice Davis: John B was great! He was professional, courteous, and made buying my car fun! 5 stars for John and Capital Ford!
Ryan Patin: Terrible Service Department... all I was looking to do was get a quote on a simple service, and they needed my VIN number?!?! Ridiculous policy, went elsewhere for service. I asked for just their hourly rate then, and she told me the diagnostic fee alone was like $249!!! Yikes.
Chris Sayler: Commercial Division worked with Robert, hands down best experience buying a 2019 transit 350, great buy! Super knowledgeable and fast process! Flew in from south Florida he picked me up test drove the truck, signed and drove back same day not a single issue 700 miles, could not be happier go see Robert in the commercial division in Raleigh.
ykarthik reddy: Cross is a great salesman, very helpful snd knowledgeable
Steven Walters: What a sorry place the finance manager and salesman were trying to sell me a car that need new tires when I said something about the dry rot on the tires he said they would replace one tire but not all four because they were losing money every second that he was working on the deal
Kylie Amann: Great experience at Capital Ford and with John as my salesperson. He gave me time to think about the car I wanted without hassle or stress. And, John was always quick to reply to a text during the process. This is the third car I’ve bought from Capital Ford in the last 15 years. There is a reason people pass other Ford dealerships by to go here. Their team is truly the best in the Triangle,
Jacob Parson: Capital Ford has been very helpful getting me behind the wheel of my new vehicle. John Blackwell has been very honest and forthright in all my interactions with the staff at Capital Ford. Very excited about my new car!
Breanna Williams: Thank you so much Devon Williams for helping me drive away in my new car!! Devon is such a great salesman, very knowledgeable about cars and what would be best in my situation. If you ever go here always ask for Devon!
Gary Talley Jr.: Kenneth Watson is working hard to get me the right car for me.I highly recommend him.Thanks
Allegra D: Devon Williams was excellent! Very professional! Easy to talk to and made the process very easy!
Chris Williams: I bought a used Toyota FJ Cruiser from these guys 3.5 weeks ago. At first, I experienced a bit of the runaround, my sales guy got frustrated. Rachael saved the day, big time! She arranged for new tires to be put on my old Toyota, and it made all the difference. My car can now do over 70 mph without shaking. I’m also thankful for Chris, he not only helped with the tire swap, but helped me get my phone to be recognized by Bluetooth. Thank you all, it’s feeling like a car than will go the distance.
Chastity Lee: Alonzo Pamplin was the best salesman ever. He provided excellent service without pressure. If you’re looking for a new or used vehicle come and see him you will not be disappointed. I’m
Willow’s Journey: Eating hamburgers with Anthony!
POSI3D3N33: Lee went above and beyond as a representative offering above reproach service.
Mark Bitleris: I have spent what seems like the last couple of months looking for the right Bronco. Anyone looking for a specific one will know the pain of having the right one just out of reach (or waiting many, many months). I have dealt with pretty much every dealership in the area and while everyone was friendly and helpful, Mitch Anderson became a fast friend from the moment we stepped on the lot.Wow, what a great experience. Not overly attentive or pushing a particular vehicle he wanted to sell, Mitch listened to what we said we were looking for. While not having any vehicles that matched our description, Mitch did have something similar and dropped what he was doing to take us for a test drive. We left. Over the following weeks, Mitch checked in every now and then to provide updates and sometimes had a possible match. When a new Bronco came in, Mitch reached out straight away and was super flexible with scheduling our visit to come see it. Unlike other dealerships who sheduled an appointment when one came in but ultimately sold the vehicle before we got there (all in the same day!), Mitch held onto it for me.The whole process at Capital Ford was great. Everyone we dealt with in the process was super nice and approachable, even the other sales folks who'd just stop by for a friendly, welcoming chat. While we came in late in the day, Mitch and the team accommodated us well past closing time. What a great experience all around. A big Thank You to Mitch and the team at Capital Ford. We will be coming back next time, for sure.
Amy N: I just bought a 2012 Ford Fiesta from Capital Ford 5 days ago and I have already been back at the dealership 3 different times, within those 5 days, because of something wrong with the engine when I accelerate. It is still not fixed. Not only did I wait for 3 hours, the 2nd time I was there, but I waited just for them to tell me they can’t fix it that day but they can on Monday (yesterday). I go to pick up the car yesterday only to have it do the exact same thing it was doing when I first drove it off the lot last Thursday. Needless to say, this is extremely frustrating, especially since I live almost an hour away in Harnett County. I feel like this has been a total disregard of my time and complete lack of customer service.
beyonce mejia: If I could rate this no or 0 stars I would. This past Saturday, a few friends and I were in the area just browsing and looking to buy a 5.0 Mustang. As soon as we saw one we were interested in, we received NO service for a while. Mitchell Anderson walked right past us and helped a couple a few cars down while ALL his coworkers sat in front of the dealership and didn’t bother to assist us AT ALL. We yelled at this point asking for some service on a vehicle as nobody answered but just sat there and looked at us. Mitchell came back and first thing he asked was “How much do you make, I’m not here to waste my time it’s business not personal”. Never judge how someone may look as you never know what their agenda is with a vehicle. This was COMPLETELY unprofessional and unacceptable.
erica Yaffe: John Blackwell was great! Happy with my new truck ❤️
Volunda Williams: Great experience with our salesman Robert Harris! He kept us informed of every step. Thanks for helping us with our Chrysler Voyager.
Francisco Guzman: Good perfect 🙏🙏🙏👍👍👍👍
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Ford dealer
5. University Ford Durham - Durham
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· 1200 reviews
5001 Durham-Chapel Hill Blvd, Durham, NC 27707, United States
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Ryan Hampton: Great service! Rachel was amazing advisor!
David Farber: I arrived 5 min early for an appointment to get an oil change. The vehicle sat for over 2 hours before being worked on. They then tried to sell me new air filters despite mine being more then fine. All together I was there for 3 and a half hours for an oil change. Only reason I didn't give one star is the service rep was great to interact with.
Tony Taylor: Honestly best experience I’ve ever had buying a vehicle. Sumenesh Reddy is the best salesman I’ve ever dealt with. Without asking he took a quick video walking around the Bronco I was interested in so I could see it since I lived an hour away. He made it very easy and hassle free. I was talking to 3 other dealers but because of his personal service I went with them. I highly recommend him and this dealership for your next purchase. Mario was also great in the finance department. Had a great time there and live my Bronco
Lois Cooksey: We just bought a Mustang from Joseph and it was a very smooth experience. We usually hate going to car dealerships, especially buying a used car, but this was a pleasure and a pleasant surprise. We will definitely be back when we are in the market for another vehicle!
David May: Youssef was so friendly and helpful. We got just what we wanted. Highly recommend!
Anthony Garza: Highly upset. I spent a good while looking through their webpage for a Maverick Hybrid. Well low and behold, there were about 15 or so on the site that say for sale. I found one I wanted, applied for financing and took a hit on my credit report only TO FIND OUT THEY DON'T EVEN HAVE ANY MAVERICK HYBRIDS!!! What a deceptive practice this dealership is leading. I've never bought or owned a Ford, but was breaking my own rule to purchase this one for my wife's birthday. Well mark my words.....I'll NEVER BY ANYTHING FROM THAT SHEISTER DEALERSHIP. The BBB will be hearing from me on Monday.
Maria Doyle: Thank you Justin for another great service Repair - the Doyles
Jim Dyer: GREAT SERVICE! GREAT PEOPLE!
Anthony Viera: Bobby W was helpful and enthusiastic throughout our experience!
John Braxton: I went in with a noise issue that I thought was a wheel bearing but turned out it was an issue with the 4 wheel drive and was covered under warranty. It was terrible timing as my family was getting ready for a trip the following days. I was told that they could not get to it until the week we were going to be gone. So I rented a vehicle from the convenient in house rental service and left my truck. I was called in a few hours to say that they had a chance to look at it and they knew the problem but they were not sure that they had the parts. Within the next hour they called and said they had the parts and the truck would be ready the next hour. I went back and was not charged with the rental and got my truck back the same day. They managed expectations very well and they also communicated very well which is much appreciated as I know the value of communication. This was a great experience especially when I took it to another dealership that was not so good. University Ford is the best dealer in my area, HANDS DOWN.
Apryl Burnett Thorpe: I love my experience as a Ford customer and will let everyone know where to go and get there next car from
Hannah Daley: Sheldon is the best! Made the buying process so simple. He was very responsive and answered every question I had about the car and financing process. If you visit University Ford, would highly recommend asking for him!
Kadin White: Ruben Erazo and the rest of University Ford were amazing! Would highly recommend them!
Tim McGaha: All I can say is Bobby Woodell is absolutely one of the greatest salesman I've ever dealt with. Found a vehicle on their website that is a hot item these days. He was scheduled to be off the next day. And as a courtesy to my fiance and I. He came in on his day off. I felt like I was being selfish. However Bobby understood the vehicle I wanted was in high demand. All I can say is this is my new dealership for any future purchases. Do yourself a favor and go here first. Ask for Bobby. He will take care of you before and after the sale.
Benjamin Johnsen: I had 100,000 mile service done on my Ford Escape at University Ford Durham. They identified some extra items beyond the 100,000 mile served they felt like should be addressed. I was able to pick and choose which items I wanted addressed.The valet service picked up and dropped off my car, which saved me and my wife a bunch of driving and coordinating schedules. A need to for the car come up sooner than I expected and they quickly returned my car after the service was completed to allow me to use the car for that need.Rachel helped everything go smoothly and communicated with me through out the process.
Louise Neal: Mr Reddy at Ford Deal please go see him just wonderful he kind and he will surely make sure you are satisfied just great people there so go see them
Pamela Milano: They do not keep you updated. They do not return calls promptly. The problem happened to them while they test drove it and then said it did not happen enough to diagnose anything and charged me!
Joel Thomas: University Ford, has a strong team from the sales team to service. Sumeshen did a great job of getting the replacement truck I needed at a fair price. Will N. on the service side does an excellent job of getting it right. He is a car guy and it shows. Great team at University Ford!
cameron gibbs: Youssef was an awesome help. Talked to him over the phone set the whole deal up before driving two hours to make the deal. 100% honesty from him the whole time and would recommend asking for him if you are looking to buy! Sahin the finance manager made the experience even better. He found us a better deal with a lower interest and a lower gap payment that I agreed to before making the trip. I could tell he honestly had the customer in mind the entire time. Amazing customer service University Ford!
Arnica Foulkes: Great experience at FORD! WE bought our car in just a couple of hours and Mr. AC was great to work with.
Stacie Brown: What a great experience all around! Bobby was very patient and worked hard to give me exactly what I asked for! Everyone I worked with at University Ford was friendly and made my experience truly wonderful!
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Ford dealer
6. Leith Ford - Wendell
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· 590 reviews
5300 Rolesville Rd, Wendell, NC 27591, United States
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