Best Home Automation Company Cary Near Me

beverley patterson: Positive:ValueCarlos was extremely professional, efficient and hard working. He assessed the camera positioning, focused on what we wanted, in terms of what we wanted picked on the cameras, and did exactly as we asked. Carlos provided a wonderful technical experience. What a wonderful asset to CPI.Services:Installation,Technical support,Security cameras

Danny Moshier: A family member of has been using The CPI security system for quite some time now, and after a recent issue when it mattered most, the company will never see business from anyone my family can possibly get in contact with. Luckily the resident was out of town but their apartment was broken into and robbed of many valuable items, when my relative called to ask what was going on and see if CPI could send police they did not give her an answer. When she called back, they said “you need to stop calling you’re clogging up our phone lines”. Meanwhile while this “security” company was showing blatant disrespect and lack of care for their customer, a burglar was rummaging around her apartment. Safe to say they need to focus a little more on the security portion of their companies values. Terrible terrible terrible company who only cares about the over priced installation fee.

Courtney Flowers: They are not a very convenient company at all! Their claim to allow you to manage your own account you cannot I’ve been asking to receive a bill for over six months NOTHING! Don’t even get me started on their payment process it’s literally pre 1999! If your alarm goes off it takes them over 20 minutes for them to answer the phone. The HOLD TIMES ARE HORRIBLE at all times of day to get assistance with anything. The communication is terrible you call on Tuesday and you might get one answer then call back on Friday and you get another answer! They are not consistent with anything. I honestly should’ve stayed with ADT I will be going back!

K Mc: Been with CPI a little over 30 days was having the issue prior to and not impressed or happy. I would advise to NOT get their doorbell camera it is the absolute worst. You would think since they market themselves as leaders in the industry their equipment would reflect that. When it comes to their doorbell and outside cameras. I have a google nest doorbell camera that is 10000 times better and of course we didn’t find this out until after install. I’ve had alarm companies before so I know the game. They sales rep Justin was very nice and responsive to get the sale, but now it’s like hey we got you under contract so we get our 3 or 5 years (in my case 3 refused their 5)+ equipment regardless if you stay or go. They don’t even give you 30 days probably cause they know the more you use it the sooner you discover below par and of course the follow up from the 800 number & Techs is horrible. The attentive sales rep now sends you to them for handling so as you see once you sign it’s done. Buyer beware do your due diligence I tried, but still got got.Doing FYI: advising we did call per their response when they posted it and they didn’t call us back or follow up in any way. They are just putting down responses I guess to appear as though they care.Services:Installation,Technical support,Security cameras

B Fanning: Rhonda Goodman, CPI rep, came to my home to discuss what equipment I needed to protect my home. She was knowledgeable and pleasant. The technician who installed my CPI system was Terrence Mason. He spent a lot of time making sure the equipment was working properly and explaining how to use the equipment. It was obvious he is a master technician. He also took the time to explain how to integrate the system with my phone which was important to me. I'd like to thank him for his expertise and his patience in answering my questions.Services:Installation,Security cameras

Sheila Fort Ray: Positive:Professionalism,Punctuality,ResponsivenessRepresentative was very patient and answered any questions I had. He walked me through entire process of use of system to ensure I understand how to operate everything. He made sure I was satisfied with set up prior to leaving.Carlos was very courteous, mannerable, and informative. Great representation for CPI!Services:Installation,Technical support,Security cameras

Rachel Adams: Great job CarlosService:Technical support

Matt Ellis: Positive:PunctualityCarlos was knowledgeable, efficient, respectful and on time!He is a great tech for CPI. He was able to answer all of our questions and complete the install in a timely fashion. That was the type of service we expect from CPI. He provided great customer service.Services:Installation,Security cameras

Natalie Jackson: Positive:Professionalism,Punctuality,QualityCarlos was very knowledgeable, professional and helpful. He took the time to ensure I understood how to use the app and the panel. Very happy with the service!Service:Installation

Kimberly Keane: Positive:Professionalism,Punctuality,Quality,ResponsivenessFriendly, professional, and informative. Thank you Carlos!Service:Security cameras

Silvia Ramirez: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery nice good service very professional

Marc Campbell: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueSkyler was AMAZING!!Services:Installation,Security cameras

Nandita Dhulia: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueExcellent service technician, Carlos!Services:Installation,Security cameras

Ron Rosso: Carlos was awsomeService:Security cameras

Stephanie Arbelo: Positive:Professionalism,Punctuality,QualityThaddeus was wonderful, efficient and respectful. He quickly installed the system and thoroughly explained how it works and how to use it. Overall, love how the system works.Services:Installation,Technical support,Security cameras

Gaston Matthews: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueCarlos upgraded my cameras and installed an additional one. He did this while working in the rain at times. He was very knowledgeable of what he was doing. He was respectful of my time and property. He was by far the best technician that I have experienced with CPI.Services:Installation,Security cameras

Kelli Jean: I would give 10 stars very professional and knows their business. Kuddos to CPI

Melissa Donovan: Run the other way! Years back I would have said it was a great company but I've had such a negative experience trying to deal with this company for six months now that I'm over trying to be nice. Nobody there seems to know what is going on from a customer support perspective. I went through the paperwork to suspend billing for 60 days during a house move where I was transferring my contract over. Mind you I'd done this successfully a year+ back. The suspension never happened so I was billed monthly and assured credits to the account which never happened. Every time I called for a refund I was billed again right after the call (three times in on month even). Forget trying to talk to a manager either. They've got more excuses than customers for why you can't talk to one. Eventually I *thought* I had this resolved. The double billing stopped and autodraft is working as it should have. Flashforward to today where I'm being told my account is in collections for no payments. I can't wait for this contract to be over so I can be done with this company.Service:Technical support

mazin saleh: Critical:ProfessionalismI was informed by salesmen from CPI that security cameras record, but when a crime happens, they don't record. they are only for viewing purposes only. They lie to sell you service. Don't ever get their camera system they are liars and very unprofessional, they are not transparent.Service:Security cameras

Chris Corridore: Positive:QualityMichael is a master of his craft. My project was expertly thought out, planned, discussed, and executed. Love my new home theatre

Gavin Lewis: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueMichael provided a great service. He walked through different options in detail for home WiFi, security cameras and updates to our home theater. He is meticulous in his work and attention to detail and completed the work on schedule and at a great price. Highly recommended.

Alyson Connor: Positive:Professionalism,Punctuality,Quality,ResponsivenessWas very impressed with service. Did a great job and built a great system for our house. Very easy to work with and clear communication. If you want a home theater system, house audio or house network I highly recommend.

Mike Cashion: I first hired Trinity in 2009 to install a modest home theater at my old house. The end result exceeded my expectations and Michael was great to work with for the duration of the project. I have since used Trinity countless times for both small and large jobs for everything from mounting a bedroom TV, installing a security camera, organizing a network wiring closet to designing and installing another less modest home theater in my current home. Michael takes great pride in his workmanship and because of this, the finished product is always top notch. I have referred Michael to numerous friends and they all feel the same way about his work. If you are looking for an AV/Tech guy for jobs both small and large, look no further, you won't be disappointed.

Stephanie B: Mike took the time to truly understand our wants, needs, uses, and priorities in order to design a setup that would work within our budget. Like so many others, we chose not to use the awkwardly high and tiny cubby hole designed to place a TV above our fireplace. This meant the wall we used for our TV was not appropriately wired for such use, and our small living area did not allow for much flexibility (or equipment storage). We didn’t know exactly what we wanted, or whether it was even possible in the confines of our make-shift TV space; his experience and expertise allowed him to overcome several unique challenges with our setup. The end result was a clean, modern design with no visible wires that fit our space, decor, and budget perfectly!

Melissa Penabad: Positive:Professionalism,Punctuality,Quality,ResponsivenessMichael is awesome. He teaches you and thinks ahead about your needs and always gives you well thought out options. We can’t wait to use him again.

Eileen Leamy: The Secur-Tek people in Apex are excellent. They're very knowledgable and usually able to address an issue over the phone or email clear instructions. They're also quick to respond. I've been a happy customer for more than a decade. Highly recommend.

Marc Larin: I have been working with Secur-Tek for 8 years. Joining Ken and his group has been more than beneficial.There is an attitude of "Keep the customers happy, and they'll come back!". Ron, the service manager plans with great detail. Experienced technicians are long term employees. They are friendly, fast and tidy.I'm proud to contribute to Secur-Tek's continued growth.

Roger H: Great company. They installed equipment at my home and all works well. The staff and installers are excellent. I highly recommend them for security equipment and doorbell cameras.

Steve Reynolds: Secur-Tek and every person who works there can be summed up in one word: awesome. These guys did the original audio/video on our home in 2008 and the work they did was flawless. Recently, we added a home theater and once again, the only people we trusted to do this was Secur-Tek. The room is spectacular and a showcase. These guys not only understand audio/video on every level, their customer service is unparalleled. The service we've received since the install has been terrific whenever we've had a question - they're always there to help. Your experience will be no different.

Deborah Wilkins: Secur-Tek is a wonderful company. Customer service is superb. The price point is reasonable. The technicians are polite, respectful and knowledgeable. We could not be happier. We recommend this company highly and without reservation.

Lacey Armstrong: I work for a biotech company in RTP. Secur-Tek has done an amazing job working with us to meet our security needs and make recommendations for our site expansion. Secur-Tek is prompt to respond and schedule work. We have had wonderful experience with the owner, customer service and technicians. I would highly recommend!

Jon Schwartz: There are lots of security companies out there and we're glad we chose Secur-Tek. We like the fact that they're a local business (Apex) and when you call them you're talking to someone in the "neighborhood." More importantly, we felt that Marc, their sales guy had our best interests at heart. Great guy, too. Plus, installation went well and they patiently showed me how the system works. Highly recommended.

Mark Helwig: Great experience with Apex Locksmith today. Very prompt and courtesy service from Juan. He quickly and skillfully changed out several lock sets for me and adjust some doors that didn’t close properly. Ended up be quicker and less expensive than first thought. We was professional and looked professional. Very good representative of the company. Thank You Juan and John at Apex Locksmith.

John Hampton: Secur-Tek has always done an outstanding job for us. They know their business, are considerate, and friendly. They even straightened out our cable provider's (who shall remain nameless) botched installation; not their responsibility, but they stepped up and did the job, free of charge. We highly recommend Secur-Tek!

Pete Deichler: We have had service with Secur-tek for 10+ years and they are always very helpful.

J Cameron: They are an amazing company to deal with. It is nice to have a hometown option when it comes to security and surveillance. The staff is extremely knowledgeable and friendly, always willing to provide assistance. Highly recommend!

Jeffrey Brown: I recently hired Secur-Tek to hang my large TV over the fireplace and install a home theater system. They are true professionals. A representative came out and spent time with me; offering ideas and best solutions. When installation day arrived, the representative came back out with the installation crew, again making sure I was comfortable with the game plan. While the work was being done, I was so impressed with the crew. Very, very meticulous. It was nice to see them take such pride in their work. They did such an awesome job. I strongly would recommend Secur-Tek to anyone.

Wayne Holt: I have been a custom homebuilder since 2003. I began using Secur-Tek on my first house as a result of a positive experience prior to getting into homebuilding. Ken and Ron Henke are easy to work with, extremely detailed and have competitive pricing. Most of their installers have been with them for several years which is comforting to know I will get an experienced person on my jobsite and someone who understands how Ken and Ron do business. Secur-Tek recently completed an install of over $70,000 in equipment in a presale home and the buyers were completely satisfied with the product and the service. I look forward to many more years of working with these guys and their team.Wayne HoltReward Builders, Inc.

Andrew White: Secur-Tek installed a security system in my store and it was great. I was previously with CPI and did not feel like I received the kind of monitoring I needed for the price I was paying. Marc Larin helped me set up the system and was able to work with all the requirements I gave him. My store has people coming in 24/7, even after close, and therefore needed a system that would not be set off by these people but also secured the areas not available to these customers. Marc and his installion specialist were able to give a solution that fits perfectly in my store. His installation specialist was very knowledgable and professional which was important since the install was taking place during regular business hours (he would even open the door for customers). Marc Larin was a great sales rep to work with and very knowledgable about his product. Thanks Secur-Tek!

Roy Yonkers: My dealings with Secur Tek have been nothing short of outstanding! We recently moved from a home that Secur Tek had done both the security system and the audio system for the home. The experience was such a great one that when we purchased our new home we of course called Ken Henke to see about both security and audio for our new home. Besides installing a state of the art security system that can be accessed through an app on a smart phone Ken also showed us the Sonos Sound System which was perfect for our new home. We now can have awesome audio in any room that we choose as long as we are within the home wireless network.The team at Secur Tek is equally awesome as the products that they sell. The technicians are professional and polite. They totally respect your home while they are working in the home. They always arrive at their schedule time and their work is extremely neat. I did receive a follow up call following the installation to see if I had any questions or issues and the technician also left me his cell number should I have any questions in the future. Secur Tek is a very customer focused organization and the only company that I would recommend in the triangle for any security or audio needs.

Rick Burch: I contacted Secur-Tek Inc to replace a security system that was previously monitored by ADT. Sales representative Marc Larin was extremely helpful in assessing my security needs while trying to utilize some of the components that I already had. Marc gave me several options at different price points to select from. Upon my selection I then paid the customary half down deposit to order all of the necessary components for installation. A few days later Secur-Tek's Lead licensed security installation technician David arrived promptly at the scheduled appointment time. David was very thorough, professional, and helpful throughout the entire installation process. David neatly integrated my new system with the other components that I had to update the entire security system that Marc and I had designed. With new software and features that are state of the art I was given training by David with great patience and explanation. Marc Larin and I had a follow up telephone call that afternoon. Marc wanted to make sure that I was completely satisfied with the new system, software, and monitoring package that I had chosen. I assured him that everything from my initial telephone call, quote process, installation, usage training and the operation of my security system and software met all of the expectations I had from a professional security company. Secur-Tek Inc. is now my security company!

Gaynor Fries: Love Secur-Tek. The owner is so helpful and well-informed and the staff are super-friendly. Their products are top of the line.

Enrique Ramirez: After being a loyal customer for over 7 years, I’m done. They charged me for monitoring knowing that my system was off line due to a malfunction. They said they emailed me some offers that I never received and because the options were discussed over the phone that I’m still responsible for the bill. Therefore pay for a service that I did not receive. Customer service rep could care less. Luckily my contract was due to renew and cancelled immediately.

Juan R.: So don’t bother emailing, because the email address apparently doesn’t receive any response.Calling is the only way to get their attention.Also, whereas you can pay a monthly fee to have a technician with a company like ADT, these guys don’t. They charge you a technician fee.Our gripe with them is that we’ve had software issues with their doorbell cameras & then *we* are slapped with a “technician fee” so they can come fix a problem with *their* software.Not a great company.As soon as our five year contract is over with them (yet another con to working with them), we’re going to go elsewhere.Caveat Emptor — Buyer Beware!

Jennifer Hanley: Critical:Professionalism,ResponsivenessWould not let out of 3 yr contract despite moving due to severe circumstances. Continue to pay monthlly fee for the past year without service. No getting out of contract unless you pay 750. Do not recommend

Les Bruce Jr: I usually don’t post negativity about a company because I understand that things happen but in all honesty I feel that this company has gotten over. Buyer beware. First off we bought our home a little over 5 years ago and at first the services with guardian was awesome! No issues what so ever. Then the video started freezing on our door bell camera and I wanted to get more cameras with the company to view some blind spots I have around my home and I couldn’t get that. When you call to have a service tech come to take a look at your home they stay ALL DAY! That’s right ALL DAY! So because of the dissatisfaction we went with another company and love it! Don’t waste your time of 5 years or your money!

Nicole Nathern: This is a negative review in response to issues we had with our contract agreement.My husband and I are dual military and recently bought a house; we signed up with Guardian through Goosehead. We only planned on being in the house for another 1-2 years.To be fair, I do not know if the broker or Guardian is to blame, (we certainly should have paid closer attention) but we did not realize that we were signing a 5 year contract and even when we looked through the paperwork we could not find where it explicitly stated the length of the agreement. Had we known the length of the agreement, we would not have signed.My husband is leaving the service and we needed to cut back on some expenses, only to find that we would need to pay nearly $800 to cancel our services with Guardian. Again, if we had known the contract length we would not have signed in the first place. It is also frustrating that this company would not be more willing to help out families that are facing financial hardships at this time.If you are going to sign with Guardian, make sure the terms of the agreement are clearly stated.

jamila neal: I have been with this company for 2 years and have been disappointed since day 1. I initially told them I needed 3 cameras, they only setUp 2. I was then charged $350 for the additional camera. The quality is poor and delayed. The ring bell camera does not display in time. By the time is does display, whom ever is at the door is gone. They proceeded to charge late fees on a $50 balance wherein I provided my bank account to be charged for months. When it came down to the last payment of $50, they didn’t try pulling it from my account but definitely charged late fees on it. I have not been able to use my service for the last 2 months. I called for assistance and was told that if I pay $124 a technician can come out or I can get on a ladder with my height of 4’9 and try to reach the top of my house where the cameras are. I am stuck in a 5 year contract and still being charged to even have someone come out to make my service that I pay for work properly. I am highly disappointed. I would not recommend this company to anyone. I also have been on hold for 45 minutes trying to reach customer service.

Jay: If you are debating on using this company, DON’T. I've been in my new house with Guardian for three months and have already had 7 issues! 7!Our alarm decided to arm itself away while we were home, and the audio and video in the doorbell camera breaks every other day. Please stay away. Maybe I can help someone else out. Choose another company!

Benjamin Watson: Have taken 2+ months beyond what we were told to get our work done. They kept trying to upsell us, and when we declined the upsells they became harder and harder to communicate with, felt like we were being punished for not giving them more money, despite not even getting what we had already paid for. On top of that, when they finally did show up, instead of the "8AM to 12 PM appointment". they showed up after 2pm, messing up our entire day's schedule since the appointment was about 1.5 hours long. The tech was courteous and great, but everything else has been a pain to deal with.

Dionne Jackson: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

J Patel: Critical:Professionalism,Punctuality,Quality,Responsiveness,ValueThis is the worst company with very poor quality and incompetent installer. Had this system for over 19 months and serval failure when you need the security. their tech support is nothing but run around - I suggest stay away

Rick Orzalli: OMG-The worst company I've ever dealt with. They don't show up when they are supposed to, when you do talk to their techs on the phone they don't know what to do, they give you a 4 hour window and then don't meet it but expect you to wait for their poor planning. I've been trying to get cameras installed for 3 mos. with no success. Quite frankly I would have them tear out the motion monitoring system but I'd be stuck with holes in my walls in a new build.

Mark Iasiello: Purchased a surround sound system through a new home builder. The system included a sub-woofer which was not delivered when the technician set up the guardian system on 10/6/2020. Numerous calls have resulted in no action to deliver the paid for product. I was told it needed to be reviewed by management for approval on 10/17/20. At this date no response from customer service.

esantilli: I love the product they offer, hence the second star. The security system works great, and helps my home run more efficiently.However, they were unwilling to work with me as I need to sell my home due to multiple complications stemming from COVID. They are very black and white, even in a time of an unprecedented health crisis. I would have been a customer for life, but instead I will pay a $750 cancellation fee and never do business with them again.I do recommend their products, but encourage you to look elsewhere if you are expecting a human level of customer support and understanding.

Luis Ariel Rivera-Vazquez: They are taking all your money and that is all that they care about. They don't really care about your needs, they just talk about what you have signed. Horrible company, do not sign with them a contract. Their early termination policy is horrible!!!

Karina Martinez: Horrible!!! They are taking all your money and have absolutely not friendly Early Termination Policies.

Andrew Rindos: Incompetent installers, slow work, inferior services. I had to use them because they were subcontracted by my home builder. They messed up at every possible chance.

Cierra Hamlet: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe worked with Tim & Anthony and the customer service was excellent! They are very knowledgeable and thorough with great alarm system technology. If your looking for a security system, look no further!

Nathan Forshey: After 7 years of having the same security system in my house, my panel needed to be upgraded and one sensor needed to be replaced. Anthony was my technician and did a wonderful job handling the panel upgrade and repair. He called when he was on his way, arrived within the quoted window and had the repairs completed quickly. I would not hesitate to request the same technician in the future and recommend that you request him if you need service or installation.

Stacy Suggs: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAnthony was so amazing and kind and took care of my issue immediately! I’m so appreciative of him!!!! Thank you Guardian!

Laeda Baston: This is the second time Anthony 4504 of Guardian Protection has visited my home today. He was punctual and most of all thorough and professional. Due to the current ongoing Covid-19 virus present in North Carolina, I was so glad and relieved he was considerate in showing up with gloves and a protective mask on. I also had a mask on and we practiced suggested safe social distancing. In spite of this, however, Anthony still managed to connect and explain to me, in easy-to-understand layman’s terms, what the problem was, and what needed to be done to fix it.Anthony is a great asset to your company and you can rest assured he is an excellent representative for Guardian Protection Services.

Mitchell Maglio: John and the rest of the team at Intelligent Electronics helped us recently with our new living room setup. They were quick to communicate and happy to figure out a solution that fit our budget and what we were looking to get out of it. They’re incredibly knowledgeable and willing to answer questions along the way. Definitely recommend, give them a call!

Jim Steg: I have dealt with Ed and his team for over 5 years. They are incredible. From customer service to excellence in technical implementation and support they are second to none. I highly recommend Intelligent Electronics!

Lisa Pecone: I cannot say enough about these guys. During 2017 while I was having my home remodeled, I researched companies that would be able to give me an estimate of a remodel of the 20+ year old sound system that was installed in the 90's, together with an addition to my garden area. I stopped in and met Dan and Ed and was very impressed with his knowledge and confidence in accomplishing the task. (I had been warned by my GC not to use several other companies that he had encountered with other projects in the past.) I proceeded with IE as they had a 5 Star rating on Google.We agreed on a price and time for them to come by for the project. The professionalism of this group was apparent. They always showed up on time- and with a very positive attitude, they went about doing their work. The outcome was exactly what I had expected, so I asked them to revamp my internet access throughout the house.As before, they went about their business in a professional manner. Each time, Ed showed up to be certain that the plan was enforced. In addition to this, they were sometimes able to look remotely into my account to help me. If necessary, they arranged a time to be here.There were several iterations of the internet revamp, but the end result was to have the internet service stable throughout my home-which has three distinct floors.The thing about this group is that each and every time I require some help: if my internet is acting up or if my security system is acting finicky, all I have to do is call Intelligent Electronics. The customer service they provide is always available in the same pleasant and professional manner as was present before the sale! How many companies can you say that about? If you're looking for a company to exceed your expectations in this area, including post sale customer service-look to Intelligent Electronics.

Jeff Wilson: Great people, cozy space. Just got a new setup from these guys (Integra receiver and Paradigm speakers). Sounds great, and they hand delivered to my house because it wouldn’t all fit in my car. Highly recommended if you want to talk to some guys about audio who really know their stuff.

Sherry Bass: Dan and his guys are amazing! They make great recommendations while working within your budget. Very high attention to detail and making certain everything works perfectly. Their customer service is the best I have ever experienced!!! Recommend them without any hesitation at all.

Todd Barbour: As an avid audio/videophile, having a relationship with a good stereo shop is actually a big deal. I met Dan, the owner of Intelligent Electronics, through a friend and I have to say I'm very impressed. He's helpful, knowledgeable, and most importantly, he loves this stuff as much as I do. As a plus, the tech he sent out was incredible. I highly recommend.

Shelley Germain: Just had theater seating delivered to our home. We are very satisfied with our purchase. The folks at Intelligent Electronnics are very knowledgeable and provide great customer service in store and during delivery/install. #ReviewLocal

Kim Phillips: Went to Intelligent Electronics to create our theater room in our new house. We had an excellent experience from working with Ed in their showroom.. making selections.. delivery updates.. to the installation in our home! I had researched many items on the internet to get the best product possible at a reasonable price. The prices at Intelligent Electronics were more than fair plus came with their service and protection behind it. Many of the horror stories about theater seating on the internet were all due to poor customer service and non-responsiveness to warranty issues. Not something you want to experience with this type of investment. The comfort in knowing Intelligent Electronics would handle it for me was well worth it - not to mention their knowledge of the products and understanding of our needs - all combined to keep us within budget yet create VERY PLEASED customers. Highly recommended!!! Ed and John were superb and professional!!!

Flightgamer: These guys helped me choose home theater equipment which I still love to this day.Great service!!!! I had a bulb on my projector burn out early (but out of warranty). They went to bat for me with the manufacturer and got me a replacement for free. You won't get that level of service at Best Buy. I would go back to these guys in a second.

Eric Minear: Amazing company with great teamwork. We had a pretty big job needing to have an extra room re-wired, a 75" TV mounted, AND have that TV work with our ceiling speakers.Their team of Greg and Nash were fantastic. Super nice, respectful, responsive, fast, detailed, and thorough. Price was reasonable....I totally recommend this company!

Prateek Sharma: Very satisfied with their consultation, Nick was very thorough with everything.

Andrew Asher: Very knowledgeable and courteous staff was able to answer all of my questions.

John Levins: Beyond incredible customer service and technical knowhow! Nick on the front end simply has the greatest demeanor and can customize pretty much anything you give him, patiently helped me get just the right balance of solution and price. And Seth, the lead guy on the install, was over the top with ability, likeability, and responsiveness, was super great even after the install when I had questions. Highly recommend these guys - Wired South, you rock!

Dexter Adams: Wired South customer service is incredible! I called on off-hours and left a message explaining my problem, which I rarely do because follow-up usually takes forever or never happens. Wired South called me THE next business day and first thing in the morning. They had me scheduled immediately. Now that I think about it, they actually correctly diagnosed me over the phone before even coming out. Today I'd forgetten about the service visit but their awesome tech, Joe waited up for me while I jetted back home. He had me fixed and running in minutes! I love my whole-home wiring! Boss!

Evan Lindemer: Robbie at Hinton Smart Home installed our automatic lawn mower earlier this summer.It has worked great since the professional installation and I have been able to save a ton of time this summer. My neighbors are trying to keep up with me, but this new addition has given me the edge. I’m glad I chose Hinton Smart Home for this project and will return to them again!

Vincent Nicolsen: Awesome service provided by even better people. Had them install a full Ring security system. Took care of ordering the hardware and was at the house next day to install. Installation crew was kind, thorough, and a pleasure to work with. Amazing experience from start to finish. Would highly recommend and will definitely use them again!

12th State: We were looking to upgrade our security system at our business and were referred to Element by a friend. They were quick to reply and offered an in-person assessment to meet our needs. Installation was completed quickly and efficiently. We are happy with our new system. Jim and Danny have been responsive and helpful with all of our questions. Highly recommend.

Mindy Rosenbaum: Excellent experience! Karl was able to troubleshoot our problem and fix it quickly and at a very reasonable price. So helpful! Highly recommend!!

Don Schroeder: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThey had good communication on service before arrival and estimate. Got the job done quickly while providing great quality service. I would use them again!

Daniel Sara: Purchased a home and needed to have some CAT6 networking and speaker wire run through the house. Karl, Jeff, and Danny did an amazing job. They were thorough and made sure everything was done right. They got us scheduled quickly. They worked quickly but still paid attention to the details so it was done right. Couldn't be happier with the finished product. Will definitely go to them in the future for any more wiring needs.

Joe Torres: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueIf you are looking for a company to help with you home networking, AV setup at a pro level with reasonable prices and high skill then look no further. This is just the tip of the iceberg on what they can do. I have used Element Integration in two of my homes and always impressed. Plus, Karl is just one solid dude! Look no further!

Katie Leiser: I had the absolute best experience with Element Integration. I was so nervous about mounting a tv into shiplap and they knew exactly what to do and how to do it. They were so knowledgeable when it came down to where to place the mount, how to make sure everything was safe and secure, and they even helped me set everything up. I will 1000000% use them again!

Adam Bowen: So glad I went with Element Integration, if you're looking for network drops, home theater, etc... this is the company. Karl and his team were super professional, knowledgable, extremely well priced, great sense of humor, and all around fun to be around. I knew when I first talked with Karl that this was most likely going to be the company. However I still wanted to get multiple quotes and these guys were the best price hands down by quite a bit.I ended up having them do some extra stuff that wasn't in the original quote the day of the install, extra network drop, in wall speaker wires for rear surrounds, and it was still significantly cheaper than the other companies I spoke with based on the original quote. No questions asked, they were happy to do it. I mentioned to them how the home builders put a pull cord in smurf tubing downstairs that was to short, they said they could fix that for me and just did it.Everything they did was super clean and professional. They truly care about their work. Everything was treated as if it were their own home which I appreciate these days. They were extremely polite, took their shoes off, vacuumed and cleaned up everything. Tested all network jacks, helped me tweak my AVR a bit, adjusted cameras to my liking etc.I supplied all of my own ubiquity equipment, network rack, cameras, ceiling speakers, etc and they had no problem with that. When they were here I asked if they could help install my network rack on the wall, no questions asked they just hopped on it and they did an excellent job. Another company wanted to charge me $500 for a network rack even if I had my own which was absurd.I had them do 7 cat6 network drops, access point in hallway upstairs, security cameras outside, ceiling atmos speakers, ran speaker wires to the back wall for my rear surrounds. Extremely happy with all the work done. Wish I could have spent more time with them as it was a pleasure. This is my go to company for all future work.Thanks again to everyone at Element Integration.

Matt Duffy: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueDanny, Jeff, and Karl made quick work of my multiple camera, WAP, and ethernet jack installation. They stuck around to make sure everything was working as intended and lowered the invoice when things came out lower than the estimate.

Vanessa Simmons: Danny and Jeff came by my townhome today to extend an ethernet cable from one side of my room to another to work better with my desk arrangement. They looked at what I was trying to accomplish and warned me that they might run into issues running the cable where I was hoping due to the construction of the house. But they were able to get it done in a modified way that suited my needs just as well and am really happy with the results. Both were very friendly, personable, did a great job and I wouldn't think twice about contacting them again for any work in the future!

Henry Rich: 5 stars does not begin to do justice to the service I got.They installed some Ethernet runs in my house 2 years ago. Last week I upgraded my router, and one of my computers stopped working. I moved the connection from port to port on the router, and it failed on every port. So I reported it as a bad wire and asked them to look into it.It turned out to be 3 simultaneous failures: a patch wire that led to my computer had a problem - they found that in seconds. But the computer still didn't work. I was totally baffled. It turned out that my computer was misconfigured, and somehow it had worked with the old router. And to make that harder to find, our second laptop had the same misconfiguration. Their networking expert got on the phone and found the problems in short order.Total time to fix: 2 hours. Total cost: $0. Element Integration gives you peace of mind in addition to a job well done.

Yosh 7 (Yosh 7): I cold called and was so lucky to find Dan. We have just purchased a home built in 1999 and Dan has added CAT 6 to the entire house, re-wired phone lines into working CAT 5, organized a home network closet, and refreshed coax and plates in the entire house. On top of that Dan and Jeff expertly ran wire for my theater. Can’t recommend this company enough. Super professional and you can’t find experts with this level of AV and networking knowledge at any electronics store in NC. HIGHLY RECOMMENDED

Janice A. Farringer: Positive:Professionalism,Quality,ValueThey came and did the somewhat difficult cable installation quickly and efficiently. I would highly recommend them. Nice people to deal with.

Marcel Kore: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAwesome experience working with Element integration. On time and do an excellent job. They also mask up good ! Would recommend anytime.

Corey Rivera: I called to get information on installing my home theater in my new house. I spoke with Carl to start, he was incredibly knowledgeable and helpful in laying out where I needed everything installed. I decided to hire them just speaking over the phone. Carl and Jeff (I hope I have his name right) showed up on time! We recapped everything we spoke about on the phone. My attic space was VERY challenging to work with in my opinion. They did an amazing job installing my 4 in ceiling, my 2 in walls. Cleaned up after themselves very well! All prices were well within reason! They mounted my tv perfectly! Honestly if I could give them 10 stars I would! I would recommend them to anyone who is looking for a company and people who are clearly passionate and knowledgeable about their craft. If I ever have any more work involving installing speakers or mounting TVs, this is the company I’ll be calling! AMAZING WORK!

Brian Proffitt: Karl and his team were very efficient, professional, and courteous when we needed new CAT6 lines dropped in our new home. They mapped their way to the job resolution, told us exactly what was needed, and held to their original estimate. I was happy they were able to adapt to a change I'd requested without any bother. I will highly recommend them to my friends when the time comes.

Marilyn Mattioni: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThese guys are awesome....on my speed dial....Jeff and Carl.....when you are pulling your hair out because you are not a tech, call these folks!!!Very patient....clear explanations.....and boom, you are back in business!Thank you, Jeff....from your Ohio customer.....

Steven Shannon: Like many others, we have children who are learning from home this year. Like some others, we also have teachers who have to teach from home this year. This can kill wifi bandwidth. Element came out and installed three LAN ports in our house and now our kids are remote learning with GB/sec bandwidth... no more glitching, drops, or delays. Worth every penny, and these guys did an amazing job. Will be going back to them when we look to upgrade AV or internet in the house in the future. Highly recommend.

Chris Allen: I can't recommend Element Integration enough. I needed assistance running cat6/ethernet through our home, for 6 drops total. Karl and Jeff were extremely knowledgeable, and did the install quickly and cleanly.Definitely planning on using their services in the future.

David Hill: Karl and Jeff did an amazing job getting so much done in a very concise amount of time. I contracted with Element to do a full cat6 network in my new (to me) house, including wireless access points. They were sure to leave me in a good working state, and with the tools I need to make sure my network is running well. I highly recommend Element Integration for their professionalism, accuracy, and results.

Jenny Stokes Thomas: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe loved our experience with Element Integration!We had a home theatre system installed and this team walked us through each step helping us personalize our settings and were so patient in the process. We are blown away with the quality and experience. We highly recommend! Scott and Jenny Stokes Thomas