Best Legally Defined Lodging Cary Near Me

Garry McCormick: Absolutely had the best customer service experience after having to change rooms soon after arriving. Brandon was wonderful and outgoing at initial check-in. After arriving at our first room we noticed the carpet was soaked by the AC unit (suspect plugged water drain). I went back down to the desk, he apologized and we were able to quickly change rooms. He was pleasant and cheerful throughout the entire process. We had breakfast the next morning and it was $13/person. The breakfast bar area was exceptionally clean. The food was appealing and had good taste for their offerings.

Catherine Mallory: We checked in on a Monday. My husband had Navy duty and I tagged along. The room and location was fine. It was what happened 2 days later that made me give less stars for overall and service. At around 2:30pm we had gone back upstairs to discover that there was no water. We came back downstairs to ask. We were told it should be back in an hour. So we left and 5 hours later we returned, went back up to our room, and still no water. Back down we went to ask and were told that "the part could not be found". Again we asked how long and were told they didn't know.We returned to our room and talked about it, not sure what to do. He called the Navy and I went outside to see if I saw any plumbing trucks, and nothing was there.I met 4 other people, who were all checking out. I went back upstairs to join my husband and we decided to call other hotels to find a roomWe checked out at 8:30, and we were charged for part of the day because we checked out late. We should have moved earlier but we were told it would be back on in an hour, twice!We checked into another hotel, down the street, and they have water!They did give us a letter we asked for stating there was no water, so that the Navy may pay for our 2nd hotel, so I gave 2 stars.But seriously, the health hazards of not being able to flush toilets and disregarding that fact were not acceptable to us.

Erik Jirgens: Had a slight issue with my bill, but the manager corrected it immediately. Breakfast buffet is awesome, book the breakfast rate for a great deal!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Gerard Falcone: Great place! Awesome customer service from the front desk. Binal and Anesha were very accommodating and treated us as if we were family.Friendly environment throughout our stay. We will definitely book this hotel in the future.looking forward to seeing Binal and Anesha! Thank you for going the extra mile to help us out. See you soon!Gerard Falcone.Rooms: Rooms were clean and neat.

Cherrill Stockmann: Clean comfortable rooms. Reasonable price. RecommendRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

Rosie G: The breakfast needs to be included in the price of the hotel as the buffet for $13+tax is the same breakfast type offered by other hotels, nothing fancy.Rooms: 4/5|Service: 4/5|Location: 4/5 …More

David C. Allen: Biggest problem was reserved a handicapped wheelchair accessible with a wheelchair accessible shower. Was put in room that did not meet those requirements. They eventually moved me into the right room. This is second time this has happened at this hotel. 1st time was over Easter weekend. The staff was excellent. Especially the staff that did the breakfast service.

Adam Hill: Not impressed at all!! Stood in line almost an hour last night no one at the desk.. Doors won’t shut. They’re charging 14 for breakfast for hotel food! Will definitely stay somewhere else next time!!!Rooms: 1/5|Service: 1/5|Location: 3/5 …More

Leslie Mamuscia: Room 618 had poor water pressureRooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

Ammo Troop: Very low water pressure. Hard to get shampoo out of hair because water pressure so low. Places are close by on map but have to go a crazy rt to get there.Rooms: 4/5|Service: 5/5|Location: 4/5Hotel highlights Quiet, Great value …More

Chris: Charging 14 dollars for a breakfast buffet that consists of the same food any other hotel gives you for free is ridiculous.

Rachel: We experienced the good service and clean, modern rooms we expect from Holiday InnRooms: 5/5|Service: 5/5|Location: 5/5 …More

Benjamin Justice: Lack of well cooked food on $20.00 breakfast bar left eggs,only that I ate, that may have had me throwing up in my room! Embarrassing…I have no medical proof. But I left the hotel after one night! Staff was friendly, helpful enough ! I gave them a 4 star, may be too high.! Changed to 3*** over all because I had dinner that I left on the plate!

William Smalls: Rooms are clean and service is good. Very close to PNC Arena.Rooms: 4/5|Service: 4/5|Location: 4/5Hotel highlights Quiet, Kid-friendly …More

Debbie Cross: Above and beyond customer serviceRooms: 5/5|Service: 5/5|Location: 5/5 …More

Michael Higgs: Breakfast actually isn’t included in a king suite as listed online when you make the deposit.Rooms: 2/5|Service: 2/5|Location: 4/5Hotel highlights Quiet …More

Scott Diciuccio: Now, they would have gotten 5 stars, but $14 per person for breakfast was ridiculous. The rooms were clean and comfortable.Rooms: Clean and the mattress and pillows were comfortable.

Mike Hill: My favorite hotel to stay at when in RaleighRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value, High-tech …More

Alicia Stinson: All I can say is WOW. This hotel is very nice. The staff was friendly and very helpful. The room was very modern. High quality shampoos and lotions. The bed was so comfortable. Full size kitchenette. Nice pool. Hot breakfast. Everything was room key access. Will definitely stay here again!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Kid-friendly …More

V S: Beautiful place. Attention to detail and hospitality!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Connie W retired happy , free one day at a time: Best hotel I've stayed in in a whileRooms: 5/5|Service: 5/5|Location: 5/5 …More

Dawn Hassett: Our first stay at this location & we will happily come back! Warm welcome upon arrival, clean & spacious room, very comfortable bed & pillows (no hotel smells:) and a decent breakfast to begin our day, will bring us back. Just a short drive to downtown Raleigh that didn't take longer than previous stays at Raleigh locations. We especially enjoyed the check in & check out times at this location & highly recommend!Rooms: Spacious suite with full kitchen (cold fridge!), very comfortable bed great water pressure.Safety: We felt very safe at this hotel in this suburban location.

Benjamin Justice: Not my best experience in 50 years of traveling! Food was biggest Concern…Same as 1950!

Joe Campolong: Rooms: Rooms are hugeFood & drinks: Hospitality was greatRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

Tracy and Ryan: Ooh Wiiiii CLEAN & SANITARY! Our #1 look for to rest our bodies & minds when we travel! You can tell from 1st looks & smells upon arrival, that this is a priority for Homewood Suites by Hilton as well. We wish that we could always stay with you on our travels.YOU'RE SIMPLY THE BEST, BETTER THAN ALL THE REST.Our 4Cs list:Clean:🌟Cute decor:🌟Customer Service: 🌟Chef's Kiss:Rooms: Beyond emaculate!Safety: We just felt safe, you know. From unloading the car to going about our day.Walkability: So nice to take a stroll.Noteworthy details: This wonderful place still provides individual soap, shampoo, conditioner lotion. While all of the other hotels are doing Community large pumps of tall bottles of these products for everyone who stays in these rooms to use, this awesome hotel isn't. You all are the real MVPs. We felt clean here!

Mark Abbs: Great property. Contemporary and clean. Friendly staff.

Mary Floyd: They had fitted sheets i was happyRooms: 3/5|Service: 3/5|Location: 3/5 …More

Joslyn Field: Walkability: Lots of things within walking distanceRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Christina Weir: Absolutely fabulous

Tom D: This is my third time staying here. The front desk staffs were very welcoming, and that usually is a good sign that you are staying at the right place. The room is spacious and equipped with almost everything you expect in an apartment style kitchen. The housekeeping can be a little inconsistent. Besides that, everything else was great. I’ll definitely consider returning for my future stays in Cary.

Alicia Shires: Very nice breakfast. The cheese omelets were the best. The bed was super comfy.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Lil Zito: The rooms were very clean!! The bed was comfortable!! All the employees were very friendly and very sociable!! Breakfast was good differs each day!! The lady taking care of the breakfast area very pleasant she had an Irish accent she even took our dishes from us always filling and cleaning the area!!Rooms: Very clean and had everything we needed!! Bed very comfy!!Walkability: Restaurants were in walking distance!!

Cassie Farensbach: The hotel is beautiful. Our room was big and had everything we needed. The kitchenette area was fantastic. The beds were so comfortable and the entire hotel was clean. The complimentary hot breakfast was delicious and offered a great variety. The location was great. The staff was welcoming and friendly. I would stay here again in a heartbeat.

Santiago Martinez: Best place to stay.Excellent service Still the bestRooms: 5/5|Service: 5/5|Location: 5/5 …More

Vinny Vince: They had no reason to ban me from here.Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Rie-Lee “Little Kiyiya”: Makayla & Aaryn wonderful wonderful ppl there at front desk. They did best to have everything go perfectly well for me n my daughter stay there unexpectedly in Cary Bec my reservation of same hotel in Durham NC Turned Me Away when I had made reservations about 2 weeks ahead as they said "They were Overbooked! I didn't get no notifications from hotel dot com or anything Just an email from that extended stay america hotel in Durham NC if I need anything more for my hotel room to let them know" BUT I got Turned Away....But my daughter found exact same hotel but in Cary NC and so now waiting for my refund differences in cost from hotel dot comThe hotel in Cary NC is older with no excercise room or pool or elevator....But is close to the shopping center that is behind hotel of walking distance.CC wasn't working on TV for some reason even though we turned the captions on...Room was very comfortable.I highly recommend staying here Makayla & Aaryn thrive to do everything in their power to accommodate us AND they both have AWESOME Friendly personality always smiling and WONDERFUL sense of humor!!!🤟💜🤟💜🤟🌹🌹🌹🤟💜🤟💜🤟

tenyce dailey: This has the most amazing rooms, everything I need in a week stay was there I would most definitely go to this hotel again especially with the staff and there A1 customer serviceRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Romantic, Great value, High-tech …More

Noella mckoy: I love and appreciate the whole staffRooms: 5/5|Service: 5/5|Location: 5/5 …More

Tom D.: Filthy, dirty, disgusting and really ghetto. Stay away at all cost.Rooms: 1/5|Service: 3/5|Location: 3/5 …More

Jeremiah Leonard: The absolute WORST hotel I have ever stayed at. DO NOT WAIST YOUR MONEY HERE AMERICA! The is extremely disrespectful and sarcastic. Particularly a female named Charlee. I had an issue with the room I was staying in; the smoke detector was beeping due to bad batteries. I asked Charlee if there was a way someone could fix it or just simply take out the old batteries. Her response "Who do you think is going to do that at this time!?" I replied, "How about you since you work here?" Then she retorted, "I was just going to switch your room since that would be easier." Her response to my, a paying customer's, issues was to be sarcastic and insult my intelligence. I don't appreciate that! I will never stay at this again until "Charlee" is fired. AND, I WANT A REFUND!

Vishrut Sundararajan: Great place to stay!

Arghya Chatterjee: Positive:1. Decent price.2. Very close to RDU and RTP.3. Friendly staff.Negative:Roaches in room!!!

Dmitri Khorokhorin: I was charge twice for the same stay, and did not got my money back. After contact customer service many times. I still did not got my money back for second charge. I was told on many occasions, someone will contact me in 48 hours to resolve the issue but not ones I got the response. I will not recommend this hotel. If you don't want deal with same issue find the different hotel chain. Thank you.

Jason Bailey: This hotel has gone down hill. They kick out more people then they rent to. I was asked to leave after a manager claimed I smoked in the room. I don't smoke anymore but I left and they would not admit that fact to Priceline so I didn't get a refund.Rooms: 3/5|Service: 1/5|Location: 4/5 …More

Richard Pajooh: Before I even arrived I had issues with the customer service I called a day prior to check my reservation. The front desk person could not find it, I asked to speak with a manager and she said “that’s what the manager said.” I asked again to speak with a manager and she hung up on me. I called back no one picked up. I called corporate and corporate had to call them to confirm my reservation. I was moving from another area and reserved the room weeks prior. Even the corporate person questioned the service here.I arrive and have been in the room for about four days. The place has major issues. One the cabinets, stove, appliances, and basically everything were covered in dust nothing was cleaned. Interior of cabinets are warped the vent over the stove is rusted the stove has a sticker saying “for ventilation purposes remember to open your window while cooking” well I can’t do that being the window is broken you can’t open it without it falling off the track. The p traps under the kitchen sink is completely corroded and is leaking. All the doors, trim, and furniture look like they were in a tornado and severely scratched and damaged. The microwave plate or glass you put your food on isn’t even for this microwave so it doesn’t spin, half the buttons don’t work, all the cabinets are damaged and inside are warped, bubbled and had dead bugs.I had to clean the place just to make it some what sanitary.Based off previous reviewed management keeps saying they will fix things well you haven’t done anything.This place is a major code violation and I work in construction, I will contact the city inspector cause whoever owns this place clearly does not care at all.The only thing I can say is the floors look somewhat new.I took photos and video because there are so many damages here I don’t know where to begin and don’t want to be dinged for their poor maintenance and lack of cleaniness.Also if you are on the bottom floor and the top floor has kids you can hear everything. The carpets outside is the main walkway are pancaked with dog hair and dirt.This is a disgrace. Do not stay here in town suites or any other place is better.For 400 to 500 a week you are not getting your monies worth.I have nothing positive to say about this place.Do not stay here if you value your health safety and expect some measure of cleanliness.I’d like to speak to corporate about this cause as someone who works in construction and real estate and customer service this place really needs to be shut down.Do not come here. For a few dollars more or even the same price anywhere else is better.

L1zunn: Just like this comment and be nice

Gary Turner: Worst bed I've ever slept on. You could tell it was old because all night we gravitated toward the middle of the bed.Rooms: 4/5|Service: 1/5|Location: 2/5 …More

Ronnetta Mclawhorn: Need improve remodel in rooms, cleaning windows, stair, replace carpet in hallway it's nice a room need new decorate walls etcRooms: 4/5|Service: 1/5|Location: 5/5 …More

Erin Seto: The staff was friendly, but that was the only good thing I could say about the location. I booked through Expedia and I really should have done more research before picking this location.The building is seriously dated. I mean, it does NOT even have an elevator. The stairwells are located inside doorways that are hard to find. You can't even get to any of the rooms through the lobby without going up a flight of stairs. This is not handicap friendly. And definitely not luggage friendly. I ended up leaving a bunch of stuff in my car.We also had to park our car where we could see it. The place had bad vibes. Saturday morning, I went out to get some things from my car and there was an entire case of empty beer bottles by the trashcan at the front door. It smelt like someone had a drunken party in the parking lot.The day we checked in, our bathroom light was so dim it was hard to see. The photo doesn't do it justice, but every time I needed to use the bathroom or shower I had to use my phone's flashlight to see. The maintenance guy said there was no bulbs to fix it and "ordered" a replacement. That was a disappointment all weekend.We got a suite to try and save money by eating at the hotel instead of dining out. But there was no pots/pans, plates, or utensils. And the stove was so dated I was afraid I might blow myself up turning it on. Even the microwave smelt weird.The bed at least had a mattress cover on it so there was no bed bugs that I could see, but it was not a restful weekend. The hallways smelt like weed. And there wasn't much help from management after the trip besides a half-hearted "sorry".DO NOT BOOK HERE UNLESS YOU WANT TO WASTE $100/DAY.

Queyonna Thompson: The prices of the rooms are RIDICULOUS for the hotel to be RAGGEDY . They have roaches , everything in here is ALWAYS breaking … they only give you one roll of toilet tissue wth