Best Opel Dealer Cary Near Me

Tristan Shaw: BEWARE! WORST DEALERSHIP EXPERIENCE EVER! DECEPTIVE BUSINESS PRACTICES AND LIES! 0/10I recently purchased a vehicle from EchoPark Raleigh and had variety of negative experiences and issues with the Sales, Customer Service, and Management teams.The vehicle I purchased (according to EchoPark records) had no remaining factory warranty, thus influencing me to purchase an extended warranty for the vehicle. Before proceeding with the sale, I confirmed this fact with both the Experience Guide (sale's team) several times and the EchoPark web-listing. After the sale was finalized, a Loyality Guest Coach (designated point of contact post-sale) notified me that there are 2.5 years of factory warranty coverage remaining on the vehicle, despite the web-listing and information obtained from the Experience Guide. This was an extremely deceptive business practice utilized to sell extended service contracts, as I purchased my contact under the influence of misinformation and lies told by EchoPark.Additionally, during finance contract negotiations, the Experience Guide stated that EchoPark would be throwing in the optional Interior/Exterior protections plan for me at no additional cost and when completing the sale's paperwork I confirmed this fact several times as I noted there were no contracts or paperwork to denote coverage. When following up post-sale to confirm coverage details, I was told by EchoPark's Guest Loyality Coach and Management team that this was not included and I did not have coverage as orginally told (are you starting to see the pattern here?).All-in-All, the team at EchoPark Raleigh was very deceptive and and will literally lie to get you out the door. I attempted to resolve these various issues post-sale, and have been met with extremely poor customer service and more lies. Save your time and money by going to a different dealership.(NOTE: I HAVE REQUESTED SEVERAL TIMES TO BE CONTACTED BY ECHOPARK CORPORATE'S CUSTOMER SERVICE TEAM AND HAVE NEVER BEEN CONTACTED)

CHARLENE MCCORMICK: This review is soley based on my interaction with my salesperson Mo. He is a great salesman with a kind soul. He was patient and an all around good person.If you plan to purchase from this dealership I would recommend him.NOTE: If you use outside financing as I did with a much better rate, just be aware the manager will pressure you to purchase their additional products. I was NOT pleased with this process at all as it is not explained upfront.

Geamoni Bell: BRETT WITH TWO T’s Sold me a car with roaches smh

Dicla Circelli: Mohammed was wonderful! Patient, knowledgeable, not pushy and just wonderful to work with!

olivia holt: The experience here was great. The process of buying a car at EchoPark was easy-breezy, easy to understand, and they were completely upfront with us. I want to personally thank Kory for helping us throughout the entire process!

Jose Sanchez: MohamedMike

alexis Sanchez: MohammedMike

Katherine Johnson: Jonathan Jaggers got me an AMAZING car and got me in and out quickly after a head on collision.

Elaine Lee: We had a great experience purchasing from EchoPark with Brett as our experience guide. The overall feel at EchoPark is comfortable and relaxed, with friendly and helpful staff. Brett laid out the philosophy and mission of EchoPark and stressed the desire of the company to build a reputation of great customer service and quality inventory. There was no pressure to make a decision before we were ready and our questions were answered and concerns addressed with transparency. We ended up with a great vehicle at a very competitive price. Would definitely purchase at EchoPark again and refer friends.

Nikki Mcneill: Mohamed 90493 was very helpful & patience with our family. He took the time to explain & answer all questions we had. Thanks for helping us with our new purchase of the vehicle.

Anthony D'Antonoli: Hats off to Claire at EchoPark Raleigh. From the moment I started talking to her I got a very personable and relaxed vibe. She was wonderful to work with on my sale and would gladly recommend.I came in to sell my vehicle and was taken back by the cleanliness and pricing on newer model vehicles, so I chose to test drive two models.Let’s just say I didn’t need somebody to come pick me up from the dealer because they made the process easy and I felt like the price was very competitive.I will be back again for any future car purchases.Thank you again, Claire!

Krishnaveni S: Had a good customer experience. Thanks to Ron

Nigatu Getahun: Mohamed was great help made process easy very professional and very honest .Wouldn’t buy the car unless he helped me to do so .

Nicholas Ges: I just left with the vehicle so it's still early, but I've had a great experience with Echopark so far. I worked with Mohamed and he was incredibly patient and helpful finding a vehicle and helping me out with my situation (having to figure out financing while still closing on my home). They helped me assess my options and leave with great rates and a car that fit my needs. Would recommend!

Suzanne Stevens: Jonathan Jaggers was excellent! He made the whole experience so easy and seamless! Great car. Great price. Excellent Experience Guide! I’d say it’s a win-win for all!

Savannah Barrett: Jonathan Jaggers helped me purchase my first car! He was extremely helpful and personable. I recommend him for anyone in the process of looking for a vehicle!

Les Trueheart: This was by far the easiest car purchase I have ever had. From the below blue book value to the salesman Brett. If you need a car come here and see Brett.

Neha Sharma: The team was welcoming. Our associate Mohamed Meawad, is genuinely a very sweet guy, really helpful and was supportive throughout the process. Has a very sensible and calm approach.Good work team!

Kumar Gaurav: Seamless experience. Echopark team is really nice. Special thanks to Mohammad Meawad for helping us to process everything so easy and nice. We were able to drive our car in few hours. Best of Luck !

Pooja Shah: I went here with my friend to buy a car and Mohamed was our experience guide and he treated us very well and he makes sure that we'll get good price and good car on our estimated budget. Really appreciate the effort and hospitality.