Best Sewing Machine Store Cary Near Me

Annette Holliday: Professional, knowledgeable and friendly staff. I’d like to say Ruth Williams is a joy to work with. She knows the products and her customer service is top notch. They have serviced my Janome MC15000 and I will now have my Babylock Altair serviced there as well.

Mark Helms: Ruth Williams brings over 10 years of experience along with creativity and superb knowledge of the machines and always goes the extra mile to insure a happy customer. Very knowledgeable staff. Very helpful, friendly, not pushy! They take time to listen. They are also very creative with designs and very knowledgeable about their machines.

Diana Mann: After years of taking my machine to another dealer to be serviced, I found Capital Sew and Quilt. I thought my old tech was doing a good job until I got my machine back from Capital Sew and Quilt. I cannot believe how well this machine is running now! It has not been this quiet or run this well since I took it out of the box. Everyone in the shop knows their machines and I ended up buying a Juki I'd had my eye on for a while. All of my machines will be going to them for service from now on.

Michiyo “Mich” Vangellow: Aaron made a home visit to set up my HQ machine, he was very through and knowledgeable. I will definitely use this service again.

Connie Lee: I want to Thank Jennifer Moon for all her patience, kindness and help. I would never have figured it all out without her help. I would recommend anyone to visit Capital sew & quilt if they’re interested in a machine. Everyone there has been very nice and helpful but Jennifer went overboard to help me. 🙂 I will go to them in the future for all my sewing needs. Thank you, Connie Lee

Clairice Pellegrino: Friendly and extremely helpful. Beautiful store!🤗

Dale Harrison: Captial Sew and Quilt are very friendly and helpful no matter what your interest are they will work to help you find just what need.

Amanda Phillips: Kind and knowledgeable. Fixed my problem in less than 10 minutes.

Skye Robertson: Oh man I need to shout out Jen and Jennifer I stopped in after work and they brought the energy!!! They showed me all the incredible things these machines can do. Managed to talk me into a new hobby. Keep these treasures!

Ellen Safrit: Jen & Jennifer are kind, helpful and professional seamstresses! I called with a stitching problem and they gave great advice. When I was still having problems, I took my machine in and they set me on the right path with grace and calm. I had the wrong thread, needle and bobbin but they took the time to show me how to fix it. What a wonderful team ❤️

Shellie Ogle: These folks know their machines. I had taken in a Brother Project Runway machine for repair. Before I left the machine, Jen asked if you I stay for a few minutes, 'maybe it is something simple'. So simple. She made the corrections and repairs within 15 minutes I was on my way home with a working machine.I will certainly be taking my Janome and Brother PR embroidery machine in for servicing and repair.

Sandra Haggett: I recently met Jennifer Moon at the fiber arts show and was discussing a problem I was having with my Handi Quilter Moxie and PSL (Pro-Stitcher Lite). Even though I had not purchased my machine at her store she was more than helpful. I wish I had been directed there by Handi Quilter when I purchased my Moxie. The staff are extremely friendly and helpful. Willing to spend time with you and answer all your questions. They have become my "go-to" for all things Handi Quilter.

Rhonda Jones: I have been very pleased with my sewing machine and service. Staff are so supportive and helpful.

A T: Knowledgeable people, very positive experience that surpassed my expectation of a first time visit to a repair shop . Great team --Thank you, Jennifer, Aaron, Tony !

Cynthia LC: Best place to take your sewing machine for service! They are friendly, very thorough and knowledgeable! My machine is running great! I will never go anywhere else.

Debra Tingen: This is an awesome store with awesome employees full of knowledge and always willing to help you. Jennifer you are a very talented person and definitely an asset to Capital Sew and Quilt. Santa is awesome!!!!🌲🌲

Cathy Locklin: I’m very happy with the service I received on my Handi Quilter longarm machine.

Heather Spiel: The best experience! Loved working with Jenn, who showed us how our machine worked and all her amazing handiwork in the store as well! Super grateful for her knowledge and expertise! Thank you, Jenn, for your time and skill you shared!

Wagrmom: Incredibly friendly and helpful! I had a mishap with my sewing machine and she had the problem identified and fixed within just a few minutes. A very welcoming atmosphere and friendly service. I will definitely use them for all my sewing machine needs from now on!

Sarah Park: I had an amazing experience here. The two people who were working there helped me with a sewing machine problem I was having and they were able to fix it in no time. They were friendly and very welcoming to me from start to finish.I will be going here again for all my sewing needs and problems.

Glo: I needed to update this review because I purchased the B740 which is an amazing sewing machine. I love all the fabric and choices they offer. I also love my B700 Embroidery Machine. I have owned many Berninas over 39 years and this was an easy choice for me. Sona, the Owner was wonderful and made sure I was satisfied with my purchase and price. The customer service I received was spot on! I also enjoyed the Owners Classes (2) and learned so much. The gals who work there are very informative and ready to assist with your quilting needs.I found my new Quilting home at BWOS and look forward to taking classes and joining Bernina Club. Come on down Quilters for a fun place to buy fabric, patterns, notions and so much more.Happy Quilting!

Vera m: Very helpful. Looking forward to classes there.

Aleta A. Krauss: They had a wide variety of fabrics, patterns, and tools. The staff were very friendly and informative!!! Highly recommend!!!

Maureen Phillips: I recently bought a longarm from the Bernina store in Raleigh and the whole experience was wonderful!  Sona and Michael are so friendly and made the installation process seamless :)  They expertly assembled and calibrated the machine.  Afterwards, Michael thoroughly trained me on how to operate it and was very patient with my questions.  I appreciated all his advice and enjoyed that Michael and Sona were so excited for me.  They truly made a happy purchase even happier!

dmaslett: Beautiful shop with fantastic and helpful staff.

Cathy Norris: Very nice selection of fabrics and patterns

Julendia Gaillard: I love the store, fabric selection, staff and classes they provide. I really love the warm and inviting atmosphere. The fabric and notions selection are top notch.

Caral Lock: Great store and friendly staff

Jennifer Saliba Bishop: I recently visited the Raleigh store to take a look at some of the Bernina machines in person before purchasing. My husband and two little boys were also with me and the first thing that Nancy did was welcome my boys and offer them each a toy pullback car (for them to keep) that kept them entertained the whole time we were in the store. She spent a lot of time going over the Bernina 550 with me showing me all of the features of the machine. She was so thorough, professional, and extremely helpful. She encouraged me to take some time to decide which machine to purchase and did not pressure me to buy one right there on the spot. I actually ended up purchasing a used 770QE online (the Tula Pink edition and my dream machine) but I so appreciated the customer support and the welcoming atmosphere of this store. I plan to come back soon to purchase fabric (they have BEAUTIFUL selections) and want to look into taking some sewing mastery classes with them. Do not be afraid to stop in this store! The staff is so very kind and helpful! Thank you guys for turning me into a Bernina girl!

Eileen Dudley: This is a great store for people who love to sew! Great selection of fabrics and lots of other goodies. And of course the wonderful Bernina machines! The staff were very friendly and helpful as well.

Amy Purvis: Five stars is not enough. I drive all the way from Fuquay to come here. I have been greeted warmly from my first visit, asked about current projects, helped and educated on products, and allowed to browse as long as I want. Selection is huge - especially Tula Pink! They really go the extra mile here and I make a point to shop here first. You can get fabric anywhere, but you cannot replicate the quilt shop experience.

John Levi: Came in to buy a sewing machine for my friend's daughter and Stephanie was so helpful with getting me set up with a great entry level machine for garment altering. Thanks for your help!

Kristi Servies: Great job servicing my machine.

Cindy Puetzer: It is a wonderful store of beautiful fabric and a very knowledgable staff! My go to place for quilting! And Bernina sewing machines are the best!!!

DaLung: Beautiful quilt shop

Eleise Jacobs: The store looked nice and pleasant, but when I went in to purchase a sewing machine I was completely ignored. I wasn't even acknowledged when I walked in. I sat for 15 minutes *by the machines* and said hello to the the salesperson, but still nothing. It doesn't matter how nice your shop looks if people can't buy anything.

Christine the Quilt Dasher: Love this shop! They have a great selection of fabrics. I'm always impressed by the amount of notions they carry. If it exists, they carry it! I had my Bernina Artista 640 serviced there and they made an error with it, but corrected it right away. (A part was loose in the bobbin area.) They try hard to keep customers happy. They are an active shop, with classes every month for a variety of skills. You will be very happy with this shop!

Charles Nye: I made my first stop into this delightful shop today. I am a quilter and I thought this location had everything a quilter could need - machines, a decent collection of fabrics, notions galore, and a very helpful staff. Everyone I interacted with was knowledgeable and friendly. There were some value fabrics, a couple of sales, and I believe they do quilt-a-longs for those wishing to be more involved. They do have a complimentary rewards program which is always a plus. I will definitely be back!

Jenn M: They are always wonderful. Each time we come my 4 yr old gets to pick out a rubber duckie which makes her day. The fabric selection is wonderful and your creative juices come out as soon as you step foot in the store.

Kayde Puckett: I have been a customer for two years now, but I have to say that these ladies CAME THROUGH for me last week! I ordered a sit down longarm machine from them which was delivered last Thursday. That evening when I went to use it, the machine was making a funny noise. Friday morning I sent an email to the owner and sales associate who had ordered it for me, thinking that it would be days if not weeks before getting things straightened out. The owner emailed me back within minutes to let me know that they would have a service tech out THAT VERY AFTERNOON (I live 45 minutes from the shop, BTW). Sylvia came out, heard the noise, called the shop and arranged for a replacement machine which had come in at the same time to be driven out by one of the other associates on her way home. Sylvia waited patiently, set up the replacement machine, tested it to be sure all was perfect, and drove off with the other machine at 6:15pm. On her Friday evening. Never once did she seem like she wanted to be doing anything else, she was so happy to help. I feel this was such exceptional service by the whole Bernina WOS team and I am absolutely THRILLED to have ordered my machine from them. Customer for life!