Best Telephone Exchange Cary Near Me

uBreakiFix

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1. uBreakiFix - Cary

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· 386 reviews

952 High House Rd, Cary, NC 27513

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uBreakiFix: what do users think?
Kayre Paire: Super great service! Finished my device earlier than expected. A lot of these reviews are nitpicky as if all things are unavoidable. Dust? It exists. This isn't the Apple store. Can't fix your device? Yeah, they're not miracle makers but they sure did make a miracle for me! Will definitely come back.
Arshad Merchant: I am sorry to say but this branch of uBrakiFix has a bunch of incompetent jokers working.They kept my laptop for nearly two weeks and were not able to identify what the issue was. And after two weeks when I collected my laptop it was covered with saw dust.One thing is certain that I will never approach them for any issue.
Ziyere Butler: I took my PlayStation 5 in for rear USB port replacement and it took about a week, taking it in on a Monday. I was told 3-5 days with a estimated day of Friday, but they got really busy so you can't blame them. I couldn't pick it up until Sunday. I also didn't schedule an appointment so maybe that contributed. They did a GREAT job and offered a FANTASTIC deal for the repairs!
Justin Reehl: I took my ipad to have the screen replaced (broken). When i went to pick it up there was a significant mount of debris (larger than dust, it was actual dirt) between the glass they replaced and the lcd screen. I notified the cashier and he agreed it was not acceptable and took it back to remove and clean the screen. I went to pick it up for the second time today and although it was better there was still some dust behind the glass and some kind of smudge in the upper right corner behind the glass. I accepted the repair because I just need the device back, but I won’t be bringing my repairs there in the future. The store is super dirty in the front, looks like the floor has never been swept. I guess the back work area isn’t any better and quality control is apparently non-existent as the debris was super obvious the first time and they just handed it to me like it was perfect. I can't recommend this shop.Oh and the "feedback" link they sent over text doesn't work. "there was an error" it says.
Jaime Pedraza: I'd give them 1 star, but they were always nice, although, unfortunately incompetent.Took my Pixel 4 phone in for a battery change which they did, but cracked the screen in the process because they tried to open the phone the wrong way (first red flag). They replaced the screen, but in the process, somehow managed to break the NFC hardware (second red flag). They replaced it, but then it never really worked well again and you would have to squeeze the phone to make the NFC work. They did not seal the phone properly, which I pointed out from the beginning but they told me it was fine....well it wasn't and shortly after, the back of the phone continued to detach and open (third red flag). I took it in again and they replaced the seal and glued it once more. Still did not seal it well and BONUS: now the phone doesn't connect to cellular network at all...ever. They offered to "open it up again and try to fix it" although "it is an old phone" and said I could drop it off, but can't give me a loaner because "it is not under warranty"... Now I'm stuck between a rock and a hard place: do I take it back to them to try to fix it and pray they don't break anything else in the process or do I take it elsewhere and pay out of pocket for the damage they've caused?Prior to this, my phone was in perfect working order, excellent cosmetic and functional condition, not even a scratch. With the exception of a quickly draining battery. Wish I'd never taken it here. Now: it doesn't connect to cellular network, is not properly sealed/glued (it is visible and palpable) AND have to squeeze it every time I need to use the NFC. My phone may be "old" but I challenge any of the employees to find a phone of the same age as mine in better or at least same condition as mine was prior to them wrecking it.This place should not be a "Google authorized device repair center" period, end of story.
Fiorella Blakely: Jarod was nice and attentive, I would recommend.
Courtney Thornburg: Replaced my battery in a reasonable frame and for a reasonable price, convenient
matt hocker: Took my iphone 14promax for a simple screen replacement, they damaged my phone beyond repair and had no explanation other than "we don't know what happened"
Lauro Mendez: Never had a bad experience. All staff are polite and professional. I will not go anywhere else to have my phone issues fixed..
Brian Thorstad: Perfect repair. Highly recommend.
CORENE FRANCIS: The best Customer Service experience. Professionalism 100%+. 5 Star service. Your are the best!💖🌟✨
John Moran: Great job...thank you
Happy Times: They were great! Josh helped me.. I had 2 phones and they attempted with both. Brought one back to life at a reasonable price and provided a recommendation for the phone thats possibly beyond repair
TALIA Will Tell Ya: Cadence, Super Fabulous & Justice, Awesome! Positive Experience!
Alison Eyth: They correctly diagnosed then fixed my phone within 24 hours
Science Of Fantasy: Needed my PS5 cleaned. Job was done much faster than I thought!
Breanne Long: Professional, courteous, work quickly. Would definitely recommend.
Jay Faulhaber: quick service, technician was knowledgable about different options.
Philip Wagner: Quick and easy.
Dave Cassel: IPad 8th Gen screen repair: Grand daughter step on it, cracked! I tried to repair with help from YouTube, didn't go well. They picked up where I left off with parts sourced from Amazon and fixed it in a couple hours. No warranty bcuz didn't use their parts, and charged me fairly (only $50). Will definitely use them again if similar situation arises.
sarahed2000: False advertising

2. uBreakiFix - Cary

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· 520 reviews

323 Crossroads Blvd, Cary, NC 27518

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