Best Television Repair Service Cary Near Me

Karen Schreiber: Jeff serviced our LG TV under warranty. Consumer Electronics was prompt, and the office was courteous and efficient. Jeff was on time, and had the repair done in moments. He got everything hooked back up quickly and was so personable.Great experience, once the job was assigned to Consumer Electronic Services!

Jon G.: Jeff was awesome! He was contracted by LG to fix my TV, and he did a great job. However, his manager back at the office was very rude and did not know how to communicate professionally.

Robert Kurtz: My experience with CES was great! I had an old Marantz vintage stereo receiver, old speakers and turntable which all needed repair. CES fixed them all at a reasonable price, and when I had an issue with set up of the equipment (a buzz in the bass) they told me what to do to fix it. I'm glad I didn't read the reviews of CES before bringing them my equipment, as I might not have contacted them for help. I may be that the negative reviews you read here concern their warranty work for Samsung or other companies, but it seems like they do a great job if you have vintage stereo equipment that needs to be rehabbed.

Vidhya Vinod: Very honest and to the point advice regarding the repair of our sub woofer. That was very helpful

Larry Wright: All you people who give this business a bad review are crazy. This place is a jewel. If you are looking for good quality vintage audio repair go here. If you don't have the manners to approach the owner with respect go someplace else. The man is someone who will take care of you unless you go in without respect. He has repaired my vintage amp and speakers and I have had work done on my equipment from CA to VA. There is none better .

Debra Anderson: Jeff was friendly, courteous, and appreciated his wearing a mask for safety. He was efficient, professional and accomplished the task in no time...I am a satisfied customer. Thank you!

Norman Malisos: They have been good to me and what I had fixed is now working great.

Dexter Adams: Customer service starts with the first call! I was referred by the LG website and called in just to confirm I had the right place (if they were still a certified LG repair shop). I'm not sure who spoke to—but this person’s disposition was TERRIBLE. It felt like I was interrupting the gentleman and when I asked if I was, he was dismissive and just continued with his script about 25 years and continued with the same annoyed tone.I ignored the rating and figured if they were certified by LG I would give it a chance but if that introduction was any hint at what others have dealt with and why they have barely a 3 star rating, I want no parts.Good luck to anyone who ignores that like I did.

Nancy Pearson: Prompt, very courteous and knowledgeable

Mike Ray: Recently had a 10+ year old JBL subwoofer plate amp die on me. CES was able to determine the issue, but unfortunately JBL no longer stocked parts to fix it. However, CES was able to locate an aftermarket amp that fit perfectly in place of the original, and ordered and installed it - the sub is back up and operating great. Reasonable price and great service.

Ever Cruz: You don’t waste your time going there !!Iike I did.. they told me to show up before 2pmI did it at 1:24pm for drop off for diagnostic he didn't even open the door to see what my problem was .a business like this shouldn't be on google what's the point they waste your time

Austin Lipcsak: LG outsourced a warranty repair for my TV to CESNC. There was a bit of a communication issue early in the process, although I'm not sure if that was CESNC's fault for LG's for not relaying the info. The tech that showed up to my house, Jeff, was super friendly and VERY fast. Came on time, had "everything to build a brand new TV" just in case the over-the-phone diagnosis wasn't right, and promised the TV would be working before he left. Fixed it within 10 minutes by swapping out a fried board, confirmed it was working, and suggested a few settings for the TV. In-an-out, it was less than 20 minutes.I had my service request put in through LG, didn't talk on the phone with anyone much, and didn't visit the store myself, so I didn't experience a lot of stuff the low-star reviews are talking about. It may change if I call them myself for something outside a warranty, but from what I saw, I'd have no problem calling these guys again.

Wascly Wabit: Where do you start with this place. Long time residents in Downtown Cary and the employee/owner just threatened to call police on my autistic son who came in to ask a question about VCR repair. He told him to make an appointment and if he didn’t like it he would call police on him. My son just left! He was so confused. They are crazy. Anger management therapy need right away for employees or owner. Stay far away from this place. Look at other reviews and you will see. Big problem here with this business.

John Critic: Very rude disrespectful customer service!!! I will tell you this guy who was working in the shop today was very menacing like in a way where when I asked him about the repair on my vhs player. He first said that I needed to call the number on the front door, which I did not understand and asked why that was. The guy said it was what they said how it was and if I did not like it he would dail 911 and as soon as they picked up the phone to do so I walked off!!! I was extremely enraged at this guy’s actions!!! Never had I had such very rude customer service in any part of my lifetime!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤. I would say to find yourselves another repair shop for electronics instead of going to this one!!! I can only hope that they soon are put out of business for the remainder of their life.

K S: Positive:Professionalism,ResponsivenessThey were able to solve our electronics issue efficiently.

Daizsa Nohemi: Critical:ProfessionalismJust called and whoever answered is rude and unprofessional. I needed some information before hauling a 70inch tv there but now I’m definitely going else where.

Ken Taylor: Consumer Electronic Service in Cary has the worst personal working for a company I have ever encountered ! Do not spend any of your hard earned money with these people - IF that's what they are !! I stopped by to ask about scheduling service, the doors are locked, and have such dark light film on them you can barely see the shadowy figures inside, nothing about Covid-19, masks, etc. posted on the doors ! A staff person walks up and points to a sign way over on the right side that says call for curbside service, uh excuse me I'm standing right here - I signal the staff - uh I'm right at your front door !!! Just points at the sign and walks away ! That upset me a lot -so I gave the hand gesture and went start towards my car - then he opens the door to admonish my gesture!You could really tell this man could care less about his business and any sort of customer service !!

D. Ramone Moore: Critical:Professionalism,Quality,Value

John Russell: Critical:Professionalism,Quality,ResponsivenessThe worst repair place I have ever been to. It's not just the awful customer service, it's the simple lack of human decency and tact displayed by whoever is staffing the front. Stay away from this place.

Kathy Hightower: Called to get a charge issue resolved, the man I spoke to was very rude, had to get their last word across, not friendly or understanding of the situation, I wish I could give 0 stars, no one should have to speak with this man and his attitude.

Dana Pridgeon: AVOID THIS SERVICE. ITS A RIP OFF. THEY DON'T HAVE THE KNOWLEDGE TO FIX ANYTHING. CAME TO MY HOUSE TO FIX TV. TOOK THE 89 DOLLARS FEE AND DIDN'T HAVE CHANGE FOR 100. TOOK PART OUT OF TV PROBABLY TO SELL TO SOMEONE ELSE. AVOIDED MY CALLS SINCE THANKSGIVING. Let's join together to end this false business.

Racquel Bullock: DO NOT TRUST THIS COMPANY FOR YOUR TV REPAIRS! I reached out in December to have my TV repaired. Repair man came out on the 21st and took a piece of my TV with him to repair. He returned on the 23rd to put the part back in and see if the issue was fixed. It wasn’t. He informed he will take the part back to his office, make additional repairs and return on the 24th. I haven’t seen him since. It is now January 9th. I’ve attempted several times to request a refund of my money (I paid prior to tech returning to my home on the 23rd) and to have the part be returned but haven’t heard anything back. Do not trust this company.

Michael Bradshaw: Excellent service. Prompt, knowledgeable and timely repairs! Very personable and easy to communicate. Has excellent problem solving skills and know how. Why take your huge bigscreen to the store (and risk breaking your screen when nate can fix it all in the comfort of your own home. Michael bradshaw (fixed my sony 65 inch bravio).

Tewanda Griffin: Haven’t seen him nor the parts that he removed from my TV in the name of replacing!!!

Jos Quiles: I had an 55 inch LG that needed to be repaired the guy seem pretty cool at first and told me that he had to order the part in order to fix my TV so I paid for the part weeks went by he kept telling me that there was a delay on the parts months went by no Response I called and called even sent emails it’s been a year and nothing not even a refund

LaVeta Jackson: Positive:Professionalism,Responsiveness,Value

harry bailes: Great experience.

Cindy Henry: Positive:Professionalism,Responsiveness,ValueGreat communication, professional and fast service. Recommend their services.

Samantha L: Initially I was impressed with the communication to set the appointment. On the day of my appointment (which was supposed to be from 11-2) the technician Nate texted me at 1 stating he would be about an hour late. After waiting around and still not hearing anything, I reached out at after 4pm asking was he still coming. It was then that he said no and could I reschedule for the next day. I am active duty military and took the day off to be at home and available for this repair. Not to mention I texted asking if he was available to come on Tuesday as I could not take that next day off and was left with no response. This was highly UNPROFESSIONAL and a major inconvenience to me. There have been several reviews complaining about their communication and I still gave them the benefit of the doubt. Lesson learned.

Rhonda Gee: Don't fall prey to the nearly 5 star review that Google posts for this business as I did!!! The technician from Precision TV has come and gone from my Mom's home at least three times since May 8 and has yet to repair our Samsung TV. It is July and we are still without a picture on our TV. Nate told us that a part other than a lamp was needed which we paid him to order. Two weeks later he came back to install the part and said that didn't work either. I supposethe saudering tool he used did not work either. He said he would order something else that would cost more money. My mother is 75 years old and her TV is her main source of entertainment. So to be without her TV for 2 months is upsetting. I followed up on June 25 and still have not received a response as to when he would return. All I can say is this has got to be the WORST TV repair service imaginable at this point. I think we would have done better going with the Geek Squad from the start!!!! Save your money and a ton of aggravation by avoiding this company! Then the mailbox is always full when you call and they have no website!!! I will be contacting the Better Business Bureau immediately!

Patrick Schaus: Would recommend Nate to anyone in need - very professional, personable and great communication. Was able to fix my television and I will call Nate again if I ever need a television fixed

David S: Did a great job repairing our tv. Saved us from buying a new tv. I definitely recommend Precision’s service

NYC033 NYC033: The service we received was fast and professional. I would highly recommend! Give them a call before anyone else!

Kelsey Northup: Sean was very professional and polite. Was able to look at our tv which had a dead backlight and replaced it within a couple of days. Saved us quite a bit of money getting a new one! Very convenient as he came by our place, picked up the tv, and brought it back when it was fixed. Would use again, but hopefully we don't have to anytime soon!

W S: Truly one of the very few honest, reliable and professional companies left out there...called them for diagnosis of a TV that would not turn on. Sean came out and was knowledgeable, professional, honest, friendly and just nice to deal with. He quickly diagnosed the issue and was able to make the repair on site. No up-charging or taking advantage..glad to see there are still companies like this out there!

Ray Sweeney: Excellent response time and very knowledgeable tech. Highly recommend!

Nia Winston: Sean was very responsive with my issue! Super friendly, got the powerboard cleaned and working again. Spent way less than if i bought a new TV.Definitely recommend!

Christina Ortiz: Great experience working with Sean. He quickly returned calls and provided updates throughout the repair process. Happy to have had him solve the problem!

Peyton Nobles: By far some of the best service I’ve received in general. Professional, courteous, and he communicates well. My TV looks brand new. Let TV King take care of your repair needs.

Roger Bertrand: I called and s/w Sean at TV King. He came out to my house and diagnosed the issue (of course, with my luck, it was the second most expensive part (the most expensive is the screen itself) of the whole TV). He sourced the replacement part and was back out to install it two days later. Each time I TT him, he told me when he would do it and kept the promised time.

Christy Marie: Great service. Highly recommend. Called within a few hours of my submission having already done research to ID the potential problems. They came out two days later and made the repair. Friendly, professional, very reasonably priced. And I'm very glad my TV doesn't need to head to the landfill!

Andrew Medlin: Sean was very knowledgeable and was able to fix my TV quickly! Will keep his card for all future TV issues.

Jody Pagano: FABULOUS! I cannot say enough good about this experience. Extremely honest and efficient. You could never find a better technician. My husband and I thank you.Jody P

Hoke Smith: These are the guys to call if you have tv problems

Dianne Vogt: Sean is a genius. Very professional and knowledgeable. Will definitely use TV King again.

Susan Killeen: Love all the channels, love all the sports, definitely a plus for the day, especially with everything else is going in this country at least something is decent..😎

Christian: Great service. Love the “come to you” method so I didn’t have to transport the giant tv I have. On time to the appointment. Called ahead with a 15 minute ETA. Quick work and good pricing.

Brian Jones: Saved our LG OLED! Give Sean a call before tossing a broken set.

Nicole Fowler: Doesn’t return phone calls

Brian Javins: If you ever need your TV repaired, this is the place. Very professional, personable and just a overall good person. They came out, diagnosed and took the TV with and brought it back when done. I waited about 8 months to post to see if there would be any hiccups on the TV and in my opinion it works better than it did before. I've never had a TV repaired before so this would be my first encounter with this field of work. And I am very happy. Thank you for all you do!

Rajesh Nichenametla: Sean with TV king is very friendly and explained the issue with my TV and very reasonable cost on the repairs

Ben Burrow: Thought I would have to buy a new $700 tv just cause my warranty expired. They fixed my tv for $170, and did it under an hour. It was so nice not having to take my tv somewhere they can directly to my house saving me time. Would highly recommend them. The service fee for coming out is applied directly to the cost of fixing. No brainer to go with tv king.

Enrique Marcin: Never answer me.!!!

Louise Conroy: Excellent service. I was about to throw the TV out as I thought it was beyond repair but he fixed it! I would highly recommend.

Anthony Squire: He was great! Got me in and out in the same day.

Aaliyah Jones: Got my car tv fixed in 2 days

Jeffrey Lipack: George was great!! Fixed our 2017 Sony Android TV very quickly!!

Alex McKnight: Great Guy! Fast & Reliable service at good cost. Highly recommended!

R T: I wanted to give this business 5 stars, because the service was positive overall and the repairs seemed to be timely. However, after getting my TV home I noticed scratches along one side that was not there prior to taking in my unit. The damage wasn't bad enough to where it was worth the hassle of making a fuss over, but the discovery was a disappointment.

Mike Giuffre: Fantastic experience with George and TV Tech! He came to our home to diagnose our TV screen malfunction and was punctual, kind, knowledgeable and accommodated our need to coordinate with our insurance coverage. Highly recommended!

Michael Paris: After calling more than a dozen tv repair shops in the region George stood out. He was the only shop that didn't immediately say they couldn't help or act like we were a bother. During our call he listened and was attentive to as we described the issues we were experiencing with our televisions. In fact, he was the only shop that was open to me sending photos of the examples of when the televisions was not working properly. After reviewing all of the information George told me that it was a low chance that he could help with the issue but we were welcome to bring the televisions by the shop if we desired. He gave us the cost for a diagnostic test and also shared the pros and cons of if it was worth bringing in the TVs. We made the decision to take the TVs to George and unfortunately the issues were too cost prohibitive to proceed. During the entire process George was professional and responsive. When he said he would call with an update he called right on time. While we were not lucky enough that the issues with our TVs were repairable we did find a reliable shop that we can rely on if we ever have any future TV issues.

Boujiee Beeno: Good Experience. Nice conversation!

Anonymous User: Positive:ProfessionalismSave yourself the diagnostic fee if you have a cheap tv. I'm sure the guy can fix most problems. I recommend take it to him if you have an expensive tvLike worth over $500 or $600 used. Otherwise you're wasting money. He was upset I didn't give him 5 stars and asked me to change the review.

Damon Paoli: TV Tech was absolutely amazing. Sean is extremely knowledgeable and he was able to diagnose the problem with my beloved old CRT instantly. He had to order a part for it and he was at my house to fix it just 4 days later. Outstanding communication and service!

Keifer: George was so professional and helpful with my tv issues. Would recommend all to call him and he was efficient and very fair. Will be a customer for life...

Ted Hills: I brought George a control board from an electric clothes dryer, in the hopes that he could replace what I believed to be a bad relay. The board was clearly not designed to have its components replaced in the field, and he had to make three attempts, and had to get different equipment for each try, but nonetheless he persevered and got the job done. Also, this was not what he usually does these days, just swapping out circuit boards. I was very impressed with his willingness to go the extra mile for me.

rachel whiteford: Fabulous man. He does what he says he will do. I am going to recommend him whenever I can. Great job at a read price.

Hutch Merritt: Really helpful and polite! When my tv couldn’t be repaired I was given an alternative to take home. I will return here in the future!

diamondmombaseball: George was fair and honest. No problem since he fixed the tv and he applied the diagnosis fee to the end bill as promised.

Shalon Jasper: George took great care! Very kind and humble!!

Yair Castellanos: Went to purchase a new TV for my room. Had a great experience, super helpful, and accommodating. I would definitely recommend for repairs and purchases!

Hover Powers: TV Tech repaired my Samsung TV which had a bad power supply. Was very helpful, knowledgeable, kind and fixed it in a timely fashion! I would refer Mr. George to anyone with TV issues!

J: My TV was 3 months out of warranty and the screen started flashing on and off so I googled it and it looked pretty obvious that it needed a new power board. So I take it to George and he tells me he'll diagnose it for $75 and call me back. He calls me back in 2 days and tells me the "panel is weak" and the TV can't be fixed, he will kindly allow me to abandon the TV with him and I can go buy another one. I say there's nothing wrong with the panel I'm taking the TV back and he immediately pivots and says he will diagnose it some more and maybe buy a part or something. So I leave the TV with him and about a week later he calls back and is giving me the "panel is weak" routine again, says it can't be fixed and I should just leave it with him and go buy another one. So I go pick the TV up, order a power board online, pop it in myself and boom the TV's fixed. It looks to me like part of this guy's business model is telling customers their TVs can't be fixed so he can keep them for parts or whatever he's up to.

Mike S: Seems based on other reviews it's the luck of the draw on which Nate you get. I wasn't so lucky. Long story short, I am $250 lighter and still have a broken TV after more than 2 months.He came to diagnose, was eager to take my $99 diagnostic fee and the main board from my TV. Had to contact him up to four times over the next two weeks to get him back out to install the part when he said initially he would be back in two days.He put the part in and the TV worked for a couple of cycles and started doing the same thing. Charged $149 for the "fix".Came back to take the part and attempt to fix it again. At this time he admitted it's a difficult fix and may not work. After another long couple of weeks, and multiple attempts to contact him to come out, he came back to install. Again, TV worked for a couple of cycles and issue came back.He then told me I'd need a new board. Not wanting to throw good money after bad (and being over two months into this ordeal) I politely asked for the $149 fix charge back so I could put it toward a new TV. I even told him to keep the diagnostic fee of $99 because that was fair. Ignored. Asked again, all hell broke loose and I was threatened when I told him I'd be leaving a review. I have the texts to prove it just in case.He's happy to take your money, but don't expect anything when he doesn't deliver. Overall awful experience, I would not take the chance and steer clear.

Corey Bryan: Nate was super knowledgeable and fixed my TV in a timely manner. He called me back immediately to set up a consult and was not only on time, but let me know when he was 10 minutes out. Also, I asked about a remote and he was able to get me one of those right away too. Not too mention, his prices were the best I found in my area.Fantastic customer service, excellent work, and overall great experience that saved me a ton of money! Highly recommend!

Tewanda Griffin: Haven’t seen him nor the parts he removed from my TV in the name of replacing!!!

Pezzullo Scurlock: They are sorry do not trust them they will take your money and not return to fix your TV come to your house and play with your TV and charge you for it and not follow up

Yvonne Sandoval: Don't bother with them. They looked at our TV gave us a quote, we agreed to repair and have not heard back from them since May 2021!! Find and use other reliable TV repair!! I couldn't do no stars or I would have.

Michael Bartlett: They never called me back.

Cary Kennels: Positive:Professionalism,Quality,Responsiveness,ValueNate repaired my Vizio TV. He was very professional, punctual and wore a mask when in my home. I am very pleased with his service and work and would highly recommended him for TV repairs.

Samantha Warden: Positive:Professionalism,Quality,Responsiveness,Value

Courtney Hansen: Nate did an excellent job fixing my TV. He quickly diagnosed the problem and as soon as the parts came in, he came and finished repairing it. He also kept me updated while we were waiting on the parts. He used quality parts but made sure to get them as affordably as possible. He was professional, efficient and reliable. I would highly recommend.

Amy Watters Hanna: Thanks to Nate and team for being so responsive and repairing my TV in a timely manner. Your work ethic and knowledge of electronics goes above and beyond and your customer service was also amazing.I really appreciate your time and efforts resolving my TV issue and I would unequivocally recommend Precision Tv and repair for anyone in the triangle . They have an extremely wide knowledge base and saved me a lot of money for repairs vs a new TV.Thanks to Precision TV and team for going above and beyond.

Erica Graham: Critical:ResponsivenessDon't return phone calls or website inquiries. I thought after all the good reviews there would of been a better response but thats not the case. Phone lines goes to busy signal after 5pm.

Gerardo Alvarado: I have tried calling multiple times through out the day, but no one answers. Voicemail is full so I cannot leave a message.I was able to leave a message when I tried calling last month before the holidays, but I have not received a call back.

Paul Gremillion: Called and set a appointment on a Saturday, showed up on time and dignosed the problem and had it working, nice guy

charles faulkner: They did a excellent job and it didn't take long and I'm loving it if I have any more problem I will surely give them a call

Hunter Wu: Our TV broke at a convention, and the repairman Nathan came to our booth and fixed it on the spot. It took less than an hour and our booth was back up and running again. Very professional and fast service.

Gilda Schatzman: They were professional and so reasonable. They could have charged me a lot of money as I had no idea what the cost would be. But they didn't. I would happily recommend yhem. Thank you Nat!

Tina Storey: came out same day and TV is fixed, the gentleman educated me on how to extend the life of the TV

The Vitto: I called but no one answered. I did not leave a message but, I got a call back from Nate. I told him my problem and he was able to help with the problem over the phone. I need to still replace the part but my TV works without the part. Thanks for all the help.

Jen H: Great Job would use again for sure!

amber bissette: Fast, friendly, and professional