Best Velodrome Cary Near Me

Tammy Cook: Very helpful and nice personnel

22booya: Friendly knowledge people, learn a few tips,excellent service.

Jonathan Lee: Caleb and the crew at this All Star is awesome. They handled my warranty with Specialized and fixed a few things that they found out of the norm. It rides like new. It’s amazing! I couldn’t be happier. Thanks Caleb!

Allison: I see that reviews are mixed here but personally we had a great experience - we needed a brake repair and the guys were friendly and turned the bike around super fast.

Clay Parker: I went in for a repair, the staff was very friendly and instead of trying to just charge me bc they could, they honored repairs as my bike was still within the 1 year warranty which i didn't know about. Chris also came outside to look at my wobbly bike rack. Great customer service.

Gina Vitale Gomperts: Amazing customer service; quick turn around time for repairs. From the moment you walk in the door you can tell a difference from other bike shops around.

Francisco D: They are really helpful

Ramon Levine: Bought my bicycle there. Excellent sales and service.

Jean Fitzpatrick: Stopped in to All Star Bike Shop the other day as I was heading out of Raleigh to travel to Florida with my bike on my car rack. The bike didn't seem secure and I wondered if I had put it on correctly. One of the young men took the time to come out to the parking lot and re-positioned and re-secured my bike for me and wouldn't take any $$ from me. VERY kind and VERY appreciated! True customer service! If I lived in Raleigh THIS would be the shop I would go to! Thank you!

Braulio Garcia: Two stars because it’s a bike shop and i like all LBS. If not it would get 1 for making me wear a mask. I’ll take my money elsewhere.

Gerald Roderick: Great service! 100% going back next week! My new favorite bike shop!

Martin Brossman: Great service. As you can imagine overwhelmed with business so if you need your bike repair you get on a waiting list right now and they contact you when to bring you then. They went over very clearly what it would take to repair my old bike and then I decided to get a new one. I gave them the price range but I was looking for and they set me up with the best bike I’ve ever owned my life. Update: Went back to get a rear rack and love it as well.

Diane Honkanen: These guys are awesome. Everyone super friendly and knowledgeable..if you need a bike please go there to purchase one.

Chris Maher: super friendly and eager to help

Josh Boyer: Could not align a disc brake. Mechanic at All Star fixed it in 2 minutes and gave me helpful tips. Cost to me: a request for repeat business. Will do.

L J: Owner has poor customer service. Not fair on prices or service with bicycles. They refused to service my Ibis Road bicycle because I wasn’t a local customer, on top of that I was planning a big ride through NC.You’re better off going to Dick’s Sporting Goods, their techs will gladly tune your bike without excuses.

John Lilley: I went in with a flat needing a tube and the staff showed me how to change it all myself, gave me a bunch of pointers, and charged me the minimum amount ALL while the shop was busy and they were attending to other customers. Great stuff. Best shop experience

Matt Friedrick: Great work, great guys, great overall experience. I dropped by to ask about having my son's brake line fixed. Even though it was obvious they had a number of other things going on they were able to get to it very promptly and at a price that I think honored their expertise and effort but was also very fair for me. At the end, they eyed the overall job and noticed something unrelated to the project I had asked them to work on, but that needed to be fixed for my son to be safe. They pointed it out, grabbed a few tools and went to work on it. I left feeling like my son will be much safer on his bike. On top of all of this, they were just really good guys and I enjoyed hearing more about their shop's history.

Marty: Great customer service! I will get all my bike needs from this location

Virgil Etabag: Awesome shop. I went there to buy some 30mm crank axle spacers, but One of the staff just give me some spare from the repair shop. Coz i have saved some bucks, i bought some other item instead...

Greg Morgan: Greg MorganProduct: My Trek mountain bike was my first performance end bike purchase, having settled for lower end bikes previously. After one year of riding on various trails and terrain, I am still amazed by the bike's performance and ease of use. I don't believe that I could have tackled some of the trails that I have with any of my previous bikes.Services: The staff at my local Trek store have been both attentive and informative across multiple visits. From my initial visit being able to test ride multiple models to tailoring my pick to fit my size and style, I have been grateful for the experience.

Corey Gomes: Shoutout to Matt and the team - they were great to work with.

Jay Chambers: Needed help with new cycle shoes and SPD cleat installment. Matt and his associate were extremely helpful and kind. Took their time with me... a first time customer. Did not charge me for their expertise. Will definitely return!

Tom O'Brien: I purchased two E-Bikes (Versa 3) a year ago and the Bikes are truly amazing. What really sets the Trek Bicycle Raleigh Holly Park store apart is the outstanding customer service and feeling of genuine helpfulness that you feel and receive from the first moment you walk in the shop. So here I am a year later and the excellent customer service and helpfulness is still alive and well. I received a recall notice from Trek corporate that various bike models may have an issue with the brakes and it should be addressed asap. I contacted the Holly Park store and was connected to the service manager, Joel. He was outstanding and very accommodating in so much that he arranged for my two bikes to picked up from home, confirmed my brakes were not impacted from the recall, he had a Level 1 service performed on the bikes and the bikes were delivered back into my home garage by 5pm the same day! I also want to give a shout out to Donovan the service tech who picked/delivered the bikes, he as very knowledgeable as well as quite personable. Selling/buying a bike is one thing, but it’s the after market support and outstanding customer support that really makes this Holly Park store and it’s staff stand out!. If you’re looking for any kind of bike upgrade/service/purchase do check these guys out and see what real friendly customer service is all about! 👍

Cameron: Let’s not forget that this place turned into a communist concentration camp during Covid! Appointments only, only allowed one group into the building at a time, treated all customers very poorly, asked you why you were here and wasn’t wanting to help customers. I went to REI and bought my bikes because they still treated customers decently.

Jon Velez: Great customer service from the reps here. They answered all our questions and got my wife setup with bike that she loves.

Jessica Rose: Great service technicians - I've been using these same guys for years and they always do a great job on my bikes :)

Jeremy Ellender: Knowledgeable and helpful staff. With every purchase, a sales associate will explain the product, installation, and address any questions. Great customer service!

ken nowell: Matt was very helpful in making my tire and shoe selections. He obviously is much more than a store employee but and avid rider than can speak knowledgeably about products sold in the store. 100% will return!

Ian Yeager: Awesome store, great people, super helpful, unrushed experience and made sure I was getting what I needed.

Brian: Always friendly and knowledgeable service in repair shop here, rare nowadays and much appreciated

Paul Crockett: Great selection and great staff. The employees have been helpful every time I've been here, and even though I had an issue once with being given an incorrect part, the manager went above and beyond to make things right.

Ramon Levine: Friendly and knowledgeable staff. They run some group rides from there. Just bought a bike for my wife from the store. She loves it.

Teresa Gore: Your people/staff are your best offerings. No matter which location I use, they seem to sincerely desire to help. They're engaging, attentive, and are just nice, friendly and easy to talk with people. Good job, TREK Bicycle, at having great teams all over the Triangle area. Special shout out to Lea, Veronica, Joel and Matt for going over and beyond to help our TIFL athletes prepare for their very first triathlon. ~Teresa C.

Patrick Marrow: Trek holly park treats me like a KING. Great people to deal with about bicycle issues.

Anthony Patrick Sibayan: Staff are very accommodating and easy to transact with..Bicycles and related products are of very good quality and reasonably priced..

Ed Karjala: I am new to the area and I walked in for the first time in and was greeted by friendly and helpful people. The shelves were stocked up nicely with what I needed and the service was top notch. Can't wait to visit again soon!

C L: Super friendly and helpful. Excellent service department

SD D: Excellent products and customer service. Chris in sales went the extra mile to find (in Wisconsin!) the shoes I wanted and had them delivered to the store. More specifically, these were a CLEARANCE item, and he provided a level of service I would expect for a high-priced bike. Fine job. Great people, great store.

Jay Shirkman: Great staff!This location ranks up there with the Yorba Linda, CA location where I became a Trek-owner.