Best Western Apparel Store Cary Near Me

Keith Pottmeyer: Great service orientated staff, lots to choose from. These people want you to be happy and enjoy your purchase, still shop there for all these reasons

J: Good selection

Brian Conn: Yippie Kai Yay… Great customer service and good selection. I finally got me a cowboy hat that looks awesome and fits perfectly. Thank you partners

Nicomi Kloempken: Super nice selection of today's modern wear. Bell bottom flag design jeans are super cute! Short and long sleeved western wear shirts? Yes! Bilingual staff...fun atmosphere with personal attention! They have rodeo tickets. Very nice...rare to find a nicer Staff!! Big store, so worth the stop! Easy to find near the fairgrounds!

Jamie Michael: Very helpful and engaging. Answered all my questions. Shaped my cowboy hat very reasonable

Rebel Patriot_nc_91: I bought an American Hat brand straw a few months ago from Rough Stock, and I was very impressed with their customer service and their hatters. And they carry the best brands, and all the sizes, including size 8+. I'll be doing the rest of my Western wear business with Rough Stock from here, on.

Luz Elena Lira: Pat was so Knowledgeable and polite

EduardoYLuz Guerrero: Great customer service, jose was very helpful

Rob Woods: Amazing store with great products, friendly service, and inventory galore.

Susan Frazier: Purchased a shirt there that is discolored and we didn't notice it in the store. Called and they said it was probably damaged by the sun when it was closer to the window and all sales are final. Acted as if they knew it was damaged but still put it on the sale rack in hopes someone would buy it. Unfortunately that was my son and he bought several items and didn't notice it until we got home. Love the store, but very disappointed. The guy said the owner had fussed at them for taking back damaged goods from the sale rack, they shouldn't sell damaged items! Proceed with caution!!

Pete Koski: Service could have been much better

Orion Pax: Wonderful experience and they gained a customer for life today. I have sensory issues and cannot always tell when shoes fit. The salesperson (michael? I'm terrible with names and even asked so I'd make sure.) Took the time to explain the break-in process, how shoes should feel. And even check various things to make sure I have the right size. I definitely will go back for all my needs.

Megan McBride: Great selection of mens clothes, stylish women’s clothes as well. Many boots and western hats.

Daniel Brummitt: You honestly cannot beat the customer service here!!! Me and my wife were passing through and stopped in to get a hat. They did not have the hat in stock but they told me on their website they could order it and other places I could get it from ended up buying a shirt for me and my son. If we are not in the area I will definitely order from them online!

Shannon Wesley: I absolutely loved shopping here! The staff were extremely helpful, and made our shopping experience so much easier.

Lenwood Thompson: They got what ya need western

America's Top Coach: I have my first experience at the store earlier this week. It started with a phone call on Wednesday asking for directions. The young woman answered was so explicit in her directions she was better than GPS! I arrived at the store the next day after having been through hours at Macy’s, Belk and Kohl’s and have the worst experiences imaginable. The big stores were poorly stocked, The inventory was a mess and not organized and I could not find someone to help me in the entire store and the guy that I did simply pointed of where I should go! At Roughstock I had the exact opposite experience! The minute I walked in the door I was greeted by a young man who welcome me to the store and ask you what I was looking for and did I need help. When I asked him for help, he walked me over to the section I needed, give me a quick synopsis of the inventory, show me where the changing room was and told me if I needed any help at all, to give him a holler! That is 5-star service. As I was ready to check out there was nobody at the register and the owner himself spotted me it was there in two seconds and didn’t just grab my stuff to ring it up, he called and associate over in the entire time she was ringing me out he and I engage in conversation and I could not complement him enough and what a great staff and what a great store he had. I would highly recommend this place to anybody looking for Weston wear

Alex Bullerdick: Everyone was knowledgeable and ready to help. Great selection.

Zane Gwaltney (Zane): Always have what I’m looking for, plus staff very friendly and knowledgeable

Mark Fortenberry: This place was very cool…and all the staff was very friendly

Morgan Taylor: christian is the best salesperson!! go and ask for him 🤠

Ashleigh: I'm giving 1 star for the experience , customer service, and cleanliness. The girls that work there either all crowd at the register and talk or they just ignore you. Customer service really stinks. Theres also dust EVERYWHERE. They should at least take some pride and dust. However the boot selection is great!I took pictures of the men's section of boots because there are great selections!

KATHLEEN TAYLOR: I have never been offered help here. Never. Sometimes there are piles of clothes in the dressing rooms. Hoping they don't think I made that mess and then remember they don't deal with customers...at least not ones like me?

Kordel Schaper: Great selection of cowboy and work boots. No salesmen bothered me and let me shop in peace.

Ruben Piedra: Bad location to waste your money don't it they have bad customer service they don't want to help me out with the hate that was bought from just needed a reshape but they can't do it.FAKE COWBOY STORE DONT WASTE YOUR MONEY ON THEM!!!!COUNTRY CONNECTIONAT GARNER NC IS WHERE YALL NEEED TO GO I WASTE ABOUT $3-4K YEARLY WITH NO PROBLEM

Maricruz Vieyra: Just wanted my brand new stallion hat to be reshape and they made me buy another one for higher price and it arrived but messed up need to shape up so I went to Greenville location and they did it WORST!!!!DO NOT SHO0 AT BOOT BARN!!!BAD CUSTOMER SERVICE!!!!!!!!!

Jack Bowman: Top of the line for boots and hats....

Mr.B: worst customer Service , you ask for help to find a size of boots and they tell you to find it yourself .

Denise Hill: Great selection

Jinhang: So much to choose from and such helpful, friendly staff. Check out the discount rack!

Lizzy Scott: Only reason for giving 4 stars is for Christian! The absolute sweetest and most attentive sales person! The other employees mainly look at you like you are trash to them and don’t help at all they do not speak when you speak to them and look miserable all of the time. I love the store itself but the only reason I will continue to go is if Christian is working! Make him the manager! The manager and assistant manager definitely don’t need a position like that with their HORRIBLE attitudes.Thanks again Christian for all of your help!

Melissa Anne: Good place lots of selections.

Travis Clifton: Smaller store but plenty of inventory in stock.

Jason Hickler: By far the worst boot barn I’ve ever been to. The boots are so unorganized you should get a discount for having to go through every shelf just find a pair

Burke Mitch: Had an issue with a pair of work boots I bought here. They were so helpful and accommodating. 10/10 service. Definitely coming back for future purchases

carl evans: Great place to find your cowboy boots and plenty to choose from

Laura P: Very upset how they didn't have verity of work boots for female. Also kids boots boys/girls all on the same shelf not many sizes couldn't tell the difference. Store could do better knowing there's more female in construction industry.

Felicia Bunch: Very cute boots in there and amazing hats, but it's a little pricey so come with wallet prepared to spend at least a couple hundred!

Courtney Breakell: Worst customer service I’ve ever experienced on 9/9/22 at 5pm EST. Employees all huddled around cash wrap barely said hello. No one asked us what we were shopping for. Went up to check out and there were zero employees on the sales floor or at the register. One girl came from the back room after we shouted hello. Was going to spend $200 on a pair of boots but we will be going else where.

Fake Name: Rude

Heather Edgington: I absolutely love this place! They have a huge selection, and the prices are the cheapest I have found in the Raleigh area. Tracie is so sweet and very helpful! If you haven’t been here, you must try it! Would definitely recommend it!

Ashleigh: Absolutely love this store, lots of great options for any occasion..including work! People here are super nice and helpful ❤️

Marcy Cascio: Wonderful Family ❤️ run business. I have a favorite belt and cut off jean shorts found here. Awesome customer service. Great place to find gifts!

Betti C: The store is very well laid out. The staff was very nice and helpful, I will be going back!

Justin Vance: They supply the majority of my work boots the new location is way bigger, with an awesome selection of shirts, boots, hats, belts, buckles, jackets and jeans. The people are always super friendly.

Pedal Faster: Great store with friendliest staff. Everyone is very helpful and happy to help any way they can.

Lisa Broome: Worth the trip from MD for my husband to get boots for his bday- helpful and knowledgeable people at Tracies were awesome!

Betty Esparza: Great shopping experience with Michelle. Found boots, hats and jeans since they have such a good variety.

Mike Baldwin: If it was possible to give less than one star I would. Called today to verify shoes were in stock and was told yes. Told clerk I was on my way and he stated he would hold them. Drove straight there from Raleigh (20 minutes). Upon arrival I asked for the shoes and after an approximate 10 minute search, I was told they were sold online about 10 minutes ago. When I asked why they weren’t held as I was told, their answer was “we have people tell us all the time they are on the way”….. no attempt to make it right just an offer to “see” if they could order them. Came home went on Amazon, and shoes are being delivered overnight. If this review can prevent just one person from being treated as I was today, it is worth the time it has taken to write it. Won’t waste my time nor spend any $ at this store. Worst customer treatment ever

Southern Patriot: Wanted you to know that I just left your store…Although a short visit this time, my experience was first class! Many thanks to your super star Cassidy for delivering the kindest customer service!!Great job y’all!

Savannah Sprague: Went in today looking for some Christmas ideas and had no idea where to start when it comes to men’s boots. The boys in there were SO helpful explaining how the sizes work, what style I was looking for, and showing me all my options. Definitely definitely going to come back!

Scott Decker: Absolutely awesome place! Helpful and knowledgeable staff. Fair prices and quality goods. Support local and get here now!!!

ashley guzman: I went in last Tuesday with 2 of my kids.One being a very busy toddler!Needless to say the staff were great!!!!I told the younger lady I needed 4 pairs of boots for me and my kids.she got right to it.and started helping me look.she was as sweet at she could be.I wish I would have got there names.The one guy came over and started to play with my little boy because he was getting impatient.but we found everything we needed in the store.And when I need more boots I will definitely be going back to get more!(Also for my wide calved lady’s they have a wide variety and can also stretch them for you!)

Mr. Chiweeni: Off the beaten path but well worth a stop if you're looking for Western wear. Authentic décor sets the stage for an impressive selection of clothing and footwear including wide men's sizes. Vegans probably want to shop somewhere else.

Laura Smith: Good selection of boots for men and women. We got excellent customer service from attentive and knowledgeable employees. Would definitely go back.

Dallas Webb: Pretty good store. I'd like to see more high end exotic boots and clothing, but I'm not sure this is the market for that.

J: The people were very helpful

Colvin Will Do It: Amazing store. Staff what super friendly. Fair priced for the quality of product and service! Thank you guys!!

Jane S: I like the new store.

Kari Ainsworth: I took my husband to Western Monterrey last weekend to get a pair of boots. Miguel was very helpful and found the perfect pair of comfortable and well made boots for my husband. We are very pleased and will be back to get a pair for me.

Yessica Guzman: I come and shop here all the time! They treat you so nice and they’re so kind so outgoing. I never had a problem here, prices are reasonable I love it !

Stacy Petruzzi: Beautiful quality boots, super service and just downright nice folks! Small family owned store who obviously take great pride in what they do! Loved their boots so much, I brought two pairs.Shopping at your store was a pleasure, thanks!

Marco Cornelio: Super exelente calidad y buen servicio

Raul Ponce: Heard they had good boots there and when I show up they require masks but I did not have one and asked if they had any they could give me and they quickly replied “no” how do they not have masks to give to customers who do not have any? Lost a potential customer

Brianna Neill: Miguel was super friendly and helped us out so much!! Thank you for helping us find the perfect boots! ❤️

Michelle Bustos: Great service, amazing boots!!

Lindsey Pearson: Excellent experience. Friendly and very helpful with finding the right boot

Julian Resendez: Highly recommend!! Very knowledgeable and helpful. They have everything you need. Lo recomendo. Ayudaron con todo.

Regine Lopez: They are super nice but they never have boots that fit me. I’m only a size 10 but still they never have anything that fits me...

Gillian Bowles: Amazing experience!!! So understanding and even better deals!!!!🤠🤠🤠

Jeremy Henson: Good place to get good boots and also Friendly Workers. Thay help me Find the right boot for me. Try thim out 👍👍

chano Rodriguez: Muy mal servicio no tienen variedad 😔

Jose Garcia: Very irresponsible guys after two years they never cleaned my hats so I decided to take my items to another place .

Leticia Bonilla: Muy amable donde comprar tus botas y boletos a cualquier evento

Jenny Regino: We Came Looking For Clothes, Sign was on and claimed to be OPENED. Guy came to the door and asked what do we need then we said were looking for clothes he then continues to say we are not opened. Bad Place!!

Martin L: Best Wester Wear deals in the triangle period. Got a really nice hat with its feather for a great deal. Loved it. Customer service is great. Inventory selection is outstanding. I will be going back for a second hat for my dad.

Luis Hernandez: Friendliness service

Nico Flores: Muy bonito lugar y son muy amables

Cesar Figueroa: Por que tiene mucha variedad de botas a muy buen precio

Gerardo Herrera: Buen trato, precio y calidad

Jocelyn Carrillo: Los mejores precios y Calidad … variedad en todos los productos para toda la familia y muy buena atención al cliente .

Sal: Very nice boots and leather store

Jairo Mendez: Una de las mejores tiendas qué e conosido aparte de eso muy buen servicio 👌

Dominick Estrada: Love this place ❤️Be back soon 🔜

Ezequiel Castillo: 100%👍👍

Juan A. Portilla: Excelente servicio mucha variedad y calidad 👢👌 👍

Cianlo Lopez: OMG!!! Went shopping here for my husband and I loved this place, it had the top of the line clothing and shoes this was great for me, because I don't have to go far.The owner is nice, great customer service and very helpful!!!I'll be back soon :)))

creative gamer: Megusta tiene mucha ropa barata y bonita

Jose Lander: Aqui puedes encontrar ropa country , botas vaqueras también

Agustín Arellano Cruz: Muy buena tienda muy buen servicio al cliente y tienen bonitas botas de muy buena calidad

samuel guzman: Es un ambiente bonito los dueños son bien agradables tienen mui buen surtido de ropa y botas y tanbien zapatos para trabajar