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1. Majestic Bath - Charlotte
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· 9 reviews
621 S Sharon Amity Rd, Charlotte, NC 28211
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2. Lowe's Home Improvement - Pineville
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· 1097 reviews
10625 McMullen Creek Pkwy, Charlotte, NC 28226
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Julian Razavi: Comes comsa!
Kim Taylor: This lady was too busy having a conversation with another employee. 🙄 The other lady was on the phone with another customer and even asked for her to help me... She then proceeds to tell me my order wasn't there. Meanwhile, a much nicer guy comes by and goes straight to where it was and hands it to me. Won't be back to this location. UNREAL. Here's a photo of the two I mentioned...
Omar Plumey: No issues with this location. We love the garden center! It’s one of the more clean locations I’ve been to as well. Friendly staff. Watch out for other customers in a rush. We almost got hit because someone wasn’t looking.
claudia martinez: I went on Sunday to buy a washer and they supposed to deliver on Monday but they did on Tuesday and they bring me a dryer so I returned so I went to Lowe’s again and they exchanged And they say they deliver the washer on Thursday and again they bring me a dryer so I went again and they promised me that they will bring me the washer on Saturday and they never did , they bring the washer on Sunday I’m really disappointed.
Rudy Hayden: I called and spoke to two different people over the phone to ask about a product in stock. They were very unfriendly and just referred me to the website. Then when I went into the store I encountered numerous employees y”who were also unfriendly. Sad state of affairs. Leadership and management need to turn that ship around.
Steven H: While the people that work in the rental department are very nice. They push selling insurance that covers nothing other than regular maintenance items. Absolutely a money grab by Lowe’s. Use Unites Rental. Much better!
Jesus Tecpile: Muy buen servicio
Mark Hutchens: A custom bathroom vanity was ordered 8 weeks ago and it came in without a door and 5 drawer fronts and also no holes were drilled for the drawers. Lowes picked it up per my request and said the doors and drawers are on backorder. I stated they will not match since they have been painted with a different paint lot at a different time.Sydney in Cabinets stated that there will be a 20% restocking fee and ((Mr Wonderful)) Jimmy the floor supervisor stated that I was in breach of contract. THREATS FROM THIS STORE!!Lowes are the ones breaching contract due to their inability to order a cabinet thats complete.I am warning everybody to stay away from this Lowes because they are clueless. NEVER AGAIN! Both Assistant Mgrs. never called me back as they promised. ((David and Stacy))
Robin Champaign: While it took ten minutes to get help from a clerk in appliances, I did purchase a new Electrolux washer and dryer. The best part was delivery was to be within 4 days time. Important as my Miele washer no longer worked. Getting Miele to repair it became impossible as their authorized repairman claimed erroneously he could not move it. Lowes delivery team expertly and efficiently removed the old Miele set (2004) . They did not seem troubled by the tight laundry room and had the old out/new in within less than 45 minutes. Pleasant, professional and courteous. Plus I have a wonderful new laundry pair. Extremely important. I had backed up dirty laundry and was washing a load of clothes before the men buckled their seat belts. Thank you Lowes!!
John Prater: Had exactly what I wanted
Kwindolyn Hall: Very nice and helpful staff.
Bob Ware: Why do I feel like they treat me like I'm a thief?
Mahmoud Kadous: Very disappointed from the service I had
Matthew Robinette: It's not a bad place. It's just so hard to get someone to help.
Debbie Dickens: Very friendly and helpful staff
Ryan Harding: Lowes in Ballantyne had straw bales selling for 4.98 but were out of stock so I went to the closest store with them in stock which was Pineville but there prices were $8.28 a bale and they wouldn’t match the price. They offered 10% off but that doesn’t even come near to HD at $6.67 a bale. Guess this might be the straw that broke this camels back…
Kim Gallo: One of my favorites!!!
Aneve Carter: Found 1 extremely helpful associate but was very disappointed at checkout that the associate who checked me out didn't call someone to help me load a very heavy potted plant into my car (and I'm almost 63). It was a struggle for my bad back but I did it. Just think I may call and leave a word for the management team.
Palazoloup: This is my favorite home improvement store. They have everythijng from gardening, appliances, paint, lumber etc. I have always purchased appliances here. But the extended warranty for major appliances.
Marcia Swanberg: In my experience the more mature workers give the best customer support are generous with their knowledge and experience, and I leave feeling like a valued customer.
Loretta Falkowski: Great selection in gardening. In store is very neat. Friendly helpful staff.
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3. Lowe's Home Improvement - Charlotte
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· 1492 reviews
1100 Chancellor Park Dr, Charlotte, NC 28213
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4. Lowe's Home Improvement - Charlotte
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· 639 reviews
5310 Ballantyne Commons Pkwy, Charlotte, NC 28277
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Andy Piatt: Had an issue with a recent purchase and was impressed with the response and resolution. The team listened, acted quickly and resolved my problem. Good work!
David Lee: I went to the garden shop to obtain some concentrated weed killer and it was a rather frustrating experience. I'm of the opinion that Lowe's puts their really novice summer help in the garden shop. So .... you'd better know your stuff. At least the young man knew where the chemicals were. As I was making my selection (without much success) a former Lowe's employee came by and ended up being quite helpful.So ... the garden shop requires a shopper to be quite knowledgeable with the Lowe's employee there merely to tell you where things are.
April Corley: Friendly staff. Easy to find the things you need.
Elizabeth Robinson: Excellent customer service over the phone today. Lisa in appliances was so patient and helpful with me. I really appreciated her kindness.
Willie Thomas: Lowe's is such a wonderful and inspiring place to acquire goods and services. I recently bought three pallets of Naturescape mulch, of which I used to finish a large section of my yard. Things turned out wonderful. The delivery man arrived on time and was very professional. I highly recommend shopping at your local Lowe's store. They're worth it.
Lawrence Dorfman: It was nice except only one cashier most of the times! Not really as they claim that they can't get any help! They are getting slightly better now. Lately not enough sales and or promotions very sorry to say.
Nicole Rorie: I love getting gardening essentials at this Lowe's home improvement store. Spearmint and peppermint are great for spritzers and to keep the wasps away from your home.
Bob Mrkus: Friendly staff helped me to find what I needed.
Justin Wycoff: The worst customer service I’ve experienced. I’ve only shopped at Lowe’s but will be taking my business somewhere else. It took nearly 20 minutes for someone to help me try to purchase an appliance and had zero knowledge on what to do. I feel sorry for their employees and lack of resources.
Ms. T: Always my go-to
Brooks Quinn: Lowes has it all. Helpful staff and always has what I need for home repair and garden items
Jugghead McKinzie: They have what I need!
Robert LoCascio: While this Lowe's has a bit of an unusual outside, it's what you'd expect inside. This is a large well stocked store. Everything was very clean. I visited him multiple times but today during the spring rush. No problem finding what I needed, no problem finding help from the staff.
Monalisa NotDaVinci: Great help !
Jeff S: Just walked out of the store with the 900.00 I had in my pocket to buy a grill. Pressed the help button and waited 10min. Not going to stand there for 10min and then not be helped. I'll find another store that wants my money.
cloud gameing: Worst customer service ever. Stay away from lowes and this store especially. I've never been treated so poorly. Had been a lowes costumer for decades but never again.
Carolyn Wessel: Replaced my porch light.
Trevor Willis: Everyone is extremely polite and eager to help you find anything you need. They ask you if they can be of help, not the other way around. I am always able to find what I need.
Transformation Builders LLC: Great place to shop for tools.
lienlienchan chan: This should be a ZERO star. I went to LOWEs on Ballantyne Commons PKWY about the back door installation around Dec. 2022. I paid $37.00 for LOWEs people to come to measure the back door. I paid LOWEs $1, 691.00 for the door & installation on Jan. 4th , 2023. I had been to the store to followed up on the back door installation, and had talked to the manager at this location. The manager said will get back to me. It's March 13th ,2023, still nothing. No communication from LOWEs, No back door installation. I will leave it to the readers to sum up about LOWEs. . Good luck doing business with them.
Jenny Ruiz: 10/10 service! I came to Lowes to buy curtains 4 my room. And the cashier, Dot who rung up my curtains. Was very nice, polite,friendly.
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5. Charlotte Winnelson - Charlotte
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· 3 reviews
8800 Monroe Rd, Charlotte, NC 28212
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Derek Morris: Always helpful staff and variety of supplies to finish the job or start a new one. Lots of inventory available.
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6. Lowe's Home Improvement - Charlotte
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· 1513 reviews
217 Iverson Way, Charlotte, NC 28203
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Chris Brown: Lola is the best!!!!
Bavonne Little: Great store, great customer service and great prices!
M A J: My daughter and wife tried to purchase some standard 1/4 in machine bolts to assemble a bed. Not being too familiar with those products, they asked for help from a man who was zero help, who looked at the spec sheet and told them to go to where they bought the bed and walked away. Let them buy some over sized screws. So I went back with my daughter to return the useless screws, and located the exact needed product in less than a minute, even though product rack was a mess and in disarray. On the way there noticed trash all around the building. The cashier was friendly but could not provide a printed receipt. Very poor store for being so close to the Corporate HQ. You’d think some senior management would get out and see first hand what their customers experience.
Danielle Reed: My go to place in the local area for home improvement supplies
Bernice Vasquez: Love this place
Johnna Hauck: Rented a power tool from this location for the first time & it was a great experience. Can’t say enough good things about Keith! He was super friendly & knowledgeable. Showed me how to set everything up, gave me tips, helped load & unload equipment. Would absolutely recommend :)
Cheryl Lewis: This was the third Lowe's I have been looking for assistance with flooringSeveral trips to customer service and announcements over loud speaker. Never got any help.
Ethan L.: Great
Sarah: One of the friendliest hardware stores you’ll ever go to! Shout out to Sarah for giving me immediate instructions to find exactly what I needed.
Martha Almonte: I love this place the employees are wonderful. Helpful and courteous. The place is clean, and the isles are brightly lit.
Charles Hoyle,Sr: I was in need of a good mop Walmart's mops didn't have what I needed. I went to Lowe's had what I was in need of. A good mop at the rite price $7:00 bucks
Cassandra Turner-Drakeford: An Item was tagged 40% percent off. The store manager Tai refused to honor price. Corporate and 3 other Lowes Stores saidManager Tai's decision was in poor taste.
John Marcel Brown: Found everything I need for Yard work or anything else like that
The Costas: The only good thing about this particular location is the older lady that greets you when you come in. Aside from that... the store is poorly stocked.Inventory counts are usually wildly incorrect, and good luck getting a cashier.If it's not a stop for the taco truck or to say hey to the greeter, there's much better options within 2 blocks away.
Martin Pressley: Ordered $ 20K of Windows and Doors. Somewhat slow install process. Overall great value.
Juju Zahcar: It's a warm big environment of friendly faces, kind atmosphere and buzzing energy.
Zycaria Hough: Vast and they were all very kind. I enjoyed the atmosphere. It smells good in there and they were very organized and quick.
Veronica Tabor: Lowe’s protection plan customer service sucks. Why is is that the store is in a hurry to sell you a warranty but gives customers who have paid their money such a hard time when it comes to getting them to service products under warranty. It shouldn’t be that difficult.
Samuel Brown: Good job
Cheryl D: Everyone who I encountered was friendly without being pushy. The associates helped me with my product selection and answered every question I had. I really enjoyed shopping here with my chihuahua in tow!
Man Fur: I love this Lowe's. And after coming here for a long time, I just learned TODAY that they have parking on the rooftop! How cool is that?!
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7. Lowe's Home Improvement - Charlotte
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· 1764 reviews
10275 Perimeter Pkwy, Charlotte, NC 28216
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Jorge Laguna: Kellee safe the day we kept calling for assistance on riding lawnmowers and she came thru with her iPads trying to help figure out the right filters for it she made us keep coming back great customers service
Claire Todd: Great experience!
Frog: Good service when in the store but I had a delivery that's now over due and customer support has had me on hold for 15plus minutes....**update** after an hour I got info that my delivery was in traffic and would be late. It's now been 3 hours. That 12 min drive must have terrible traffic.
Cosmo627: Spoke with Dave about the problem with my sink and he helped me put a whole plan together to repair it, got the parts I needed, explained everything thoroughly and was very patient. Great guy and needs to be promoted.
Marcela Martinez: We bought a dryer, it was scheduled to be delivered in two days. The brought us one that was broken, i refused to accept it. We had to go to the store to complain. We asked for the manager and he was so unprofessional that did not come to talk to us, just told an employee over the phone, what to tell us. It took a whole week for them to finally deliver our dryer. Would not use their store anymore.
Ryan Brown: Great place to get tools. They had everything I needed for my project.
Velvet Ties: Plan a gram was not correct.
Kris Rhino: Good clean store.
Jaime Gonzalez: Great for all my household needs at a good price
Reginald asumadu-sakyi: No cashier, why?
Fabio Tellez: Lowes your home improvement center.
Jeffery “Jeff” Prince: Very rude customer service and Mgr..
Patrick Moore: I was pressured into using self checkout by an employee and she and another employee assisted me and I was charged twice for a item and I need to get in touch with corporate
Alex Vazquez: the best place for all kinds of work good prices, the kindness of its staff safe environment to make your purchases of materials
Rossi Ramos Ortiz: Buen servicio de los
Jose Luis Vargas Mendoza: Mm en mercadería muy bien!! En servicio solo 3
john cuervo: The loaders see work and run away but the staff inside are helpful and friendly
Barbara Betker: The employees at the this Lowe’s was awesome 😎 today. JaMaria was incredible in helping me find the items I was looking 👀 for. Better than Google. The Betty was so helpful at checkout helping me with gift card useage on machine. Then when I got to my vehicle, Terrell was close by to assist in loading heavy box in to truck. It was such a pleasant experience and want recognize these for their exceptional service. So often, all they get are complaints. Bravo 👏!!!
Lord Bartlett (Tony): Always good service.
Brandon T: I frequently use this store to supply my work truck with items I need to get my work done. Today I was helped by a lady in a blue vest named Madison she was very helpful and Is always polite when our paths cross. I needed help finding Garage Remotes and lock boxes, she not only pointed me to the correct location she took me to each location, that kind of service is why I use this store the most.
Sky Baylock: Rude older man ignored me when I asked for help and the “pro” desk employees said I couldn’t do a phone sell which I do every week. I’ll just hit Home Depot up. Waste of my time.
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8. Lowe's Home Improvement - Charlotte
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· 1282 reviews
8826 Albemarle Rd, Charlotte, NC 28227
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MJDesrosiers: Wife and I needed to purchase a washer and dryer and we lucked out with Quoc as our salesman ...Very knowledgeable and an easy personality...Great sense of humorNot at all pushy or aggressive...He made the entire experience painless...Wish I could say the same about Lowe's customer service getting back to us when we thought we had a problem...Otherwise it would be 5 stars 🌟
Norman Harrison: Today we picked out a countertop for our kitchen. Joe B. helped us through the selection and with picking out our sink. Thank you for the great experience.
James Blakney: Everyone is always helpful
Jan Cochran: Great place to shop. Brandy in the home area isle 15, and Phillip in lawn and garden were extremely helpful. They helped me save money, so I got the best bang for my buck. Appreciate these two and the other associates who were equally kind and helpful.
Jim Wright: Lashonda was knocking it out the park at checkout with those come-hither eyes and her beautiful smile. Sadly, she's the only employee I saw.
tony curry: It usually have what i need at moderate price
Roaul Binion: I have never had a bad experience shopping at Lowe's. Employees would ask if I need help finding ideas. Checkout was quick.
Gloria Lorenzo: Me lo recomendaron muy bueno todo
Mary Chase Stewart: Came in the other day to get blinds and Wynston was amazing! Really went above and beyond to help me find the right blinds and get the correct measurements!
Jordan Abraham: I came in today around 3:15 for a new dryer. By 3:50 we were loaded up and ready to go! David and Cecil were a big part of what made my experience so wonderful. 10/10 would recommend finding the two of them on the floor if you’re there. Wasn’t even David’s area of the floor and his customer service even still was immaculate. Both were genuinely kind, willing to help, and knowledgeable!
Henry Diaz: Encuentras de todo
Tariq Metwally: Issac and Sophia at the customer service desk are super friendly, helpful, and have wonderful personalities. They went out of their way to help me and deserve recognition for it. You’re the best guys! 😊
brad marks: Always helpful at the pro desk
Aldo H: Don’t bother placing an online order, waited over 30 minutes for my items just for another person to get their stuff first. Also had a previous occasion where they canceled my item moments before scheduled pick up time because the item was out of stock.
Tommy Beatty: Great selection with reasonable prices.
Christen Desiree: Easy to find exactly what I need
Ana Pearre: Bought doors
Rama krishna Vadlapatla: Okay
Richard Wise: No cashiers, had to use electronic cash register.
M S: Horrible store and even worse company. I placed an online pickup. Only 2 out of 3 items would be ready in time. I was told if I didn’t pick up all my items that I would be refunded. A month later I discover that they still charged me for items I never even picked up!Who does that? I called the store and corporate and everyone was so lackadaisical about the whole thing. Never ever shopping here again.
Monty Montgomery: Went to buy somethin'. And thenSECURITEE-BOT SUPREME approaches...... Whistling the opening tune of Livin' On A Prayer - Bon Jovi.#dalek on Insta/Face500th post/photo. Sweet!.-Monty'EX-TER-MIN-ATE.! '- Dalek , from Doctor Who
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Plumbing supply store
9. Ferguson Plumbing Supply - Charlotte
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· 58 reviews
129 W Summit Ave, Charlotte, NC 28203
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Cindy Stewart: Do NOT RECOMMEND!!! We purchased lighting, appliances and plumbing from your company 💰💰. Our Bosch dishwasher paid and ordered March 2022 has yet to arrive several delays. As of 6/2022 was told another 6 months . I phoned to discuss what options we had ad bow looking at 23 months!! I was told it was being researched and I would get a call another week passed no call. I phoned to speak to a supervisor and Melanie informed me both in a meeting and I would receive a call. James Moore and Cassie Saylers it's almost another week and NO CALL from either of you supervisors. You have my money and I am not a valuable customer as no more to purchase. When will I hear from you on a conversation of options on dishwasher????
Mary Grace Norris: Ferguson is our go to for sourcing plumbing and bath accessories! They have a wonderful showroom that displays all manufactures and the different finish options. We are always greeted with a smile when we walk in, and our rep, Chris Norfolk, is very knowledgeable on all fronts. He always helps us reach our new, creative ideas, is professional and personable. We enjoy bringing clients in and feel very confident that all will go smoothly with Chris leading us in the right direction from style to budget!
David Richardson: I was looking for a plumbing part for an old fixture. They did not have it in stock, but helped me identify the manufacturer, which was both difficult and helpful, allowing me to order it online as they did not stock it.
Michels Botello: The man at the front desk didn't acknowledge my presence. No eye contact. No welcome as I entered. I approached the counter top to make sure he was aware I was there to be assisted. No “ we’ll be with you in a moment “. I ask the owners of this location , would you want to customize and order thousands for a kitchen and master bathroom with a location like this. I was able to write this review in front of the man that didn’t acknowledge my existence. Thank you for helping to know that my business is no good at this location.
Thapuia Khawbung: Good customer Service and friendly
Richie N: Great customer service 👏 👌
Jack Miller: Shopping for components.
Julie Stevens: Absolutely wonderful experience with Lacie. She made selection so simple and stress free. Got to know who we are and what we wanted. We had a great time and picked out everything we needed for our new home.
Sarah Mulac: Our order through build.com was super easy, order came fast, and when we had a last minute plumbing mixup they helped us find a local warehouse with a replacement part.However, the two appliances we purchased were a nightmare. The order was crazy delayed, which we understand delays are probable right now, but they never once contacted us with updates. We constantly had to reach out and ask as deadlines slipped past. Scheduling was messed up twice. Parts were broke during install and again we never heard back on the replacements, we would call Ferguson for updates and finally gave up and went straight to manufacturer to get support. The appliances are nice, but if looking for customer service I don't know that I'll go back here again.
Jason Blount: Just went in to talk to a sales rep and I was pushed aside because no one was available to help me even though there where 3 people setting at there desk aware of my needs. I finally went to one of the ladies and asked for her help and she said she would send a note to see if anyone was available. She told me it was done and than approached a couple who had just walked in and immediately started helping them and walking them to the back. At this time I’ve had enough. I was walking out and the lady who has helped me before “Anne” who knew I was waiting on her said to me that it was going to be a little longer. I told her not to worry about it. That I was going to go somewhere else. She seemed relieved and said “Ok” I thought Wow they really just don’t care. Here I am looking to spend $2000 to $2500 on shower valve and she showed no concern or empathy for my distress is just bad ethics in my book. If you want to be help dress and look important or you’ll be there for awhile waiting. This place is over priced and if they are going to be soooo high class and snooty they could at least serve drinks. I will never go back. There better businesses for sure.
Lynn H: Great experience working with Christopher Norfolk!
Kay Ks: The worst service everNot recommend
Lauren Fowler: Horrible communication and customer service. Redoing an entire house and it has been a nightmare with Ferguson. We ordered 10 plus months in advance and they didn't get the order right originally and then blamed COVID. Kayla was who helped us and she couldn't be less helpful.
Deanna Bridgwood: Such a helpful staff and so much to choose from. Some great stuff, found things I could not find at the big box home improvement stores.
Sarah Jones: Tim is so helpful, appreciate y’all’s help!
Rachel Martin: Really helpful staff. Claire did a heat job and helped me figure out some things for our Master Bathroom. Beautiful options for bathtubs, showers, etc.
Norman Harrison: Great had what I needed.
Gerald Johnson: I was only there on a service call to do repair work, but I will tell you its a very nice place. Quality product. Staff there is very nice and friendly. Happy to assist you. High end product in showroom. Overall a great place.
Zo Mawia: Good 👍
John T: I was impressed with their safety protocols. Everyone was masked, there were gloves and plexiglass barriers. They seem like they're really taking care of their customers.
Jeannie Starburst: Painful, we are building a house and renovating one and chose Bluestar for the rangetop and the range for both houses, ferguson and other dealer are the only two sources in town, I am working with Amanda, I tried for over 6 weeks to place the order and it took many emails to place the order for that and other appliances. Amanda always has headphone problems and can't return phone calls. I spent over $20k in appliances and she just couldn't care less. I do not recommend this place. Worst customer service. Look elsewhere if you can, I really didn't have a choice.As of now I've been waiting for a week for a ETA for the rangetop.
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Bathroom supply store
10. The Home Depot - Charlotte
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· 1516 reviews
8135 University City Blvd, Charlotte, NC 28213
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11. The Home Depot - Charlotte
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· 977 reviews
4750 South Blvd, Charlotte, NC 28217
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12. Lowe's Home Improvement - Charlotte
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· 1258 reviews
8192 S Tryon St, Charlotte, NC 28273
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13. The Home Depot - Charlotte
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· 1326 reviews
1220 N Wendover Rd #3608, Charlotte, NC 28211
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14. The Home Depot - Charlotte
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· 927 reviews
9501 Albemarle Rd, Charlotte, NC 28227
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15. The Home Depot - Pineville
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· 865 reviews
10210 Centrum Pkwy, Pineville, NC 28134
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16. The Home Depot - Charlotte
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· 620 reviews
5415 Ballantyne Cmmns Park, Charlotte, NC 28277
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Bathroom supply store
17. The Home Depot - Charlotte
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· 842 reviews
14310 Rivergate Pkwy, Charlotte, NC 28273
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Bathroom supply store
18. Ferguson - Pineville
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· 34 reviews
10504 McMullen Creek Pkwy, Charlotte, NC 28226
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Bathroom supply store
19. The Home Depot - Matthews
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· 950 reviews
1837 Matthews Township Pkwy, Matthews, NC 28105
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Home improvement store
20. Lowe's Home Improvement - Concord
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· 1539 reviews
8670 Concord Mills Boulevard, Concord, NC 28027
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