Best Carpet Stores Charlotte Near Me

Carpet Discount Warehouse Carpet & Rug Superstore Hall's Flooring Hughes Floor Covering Décor Carpet One Floor & Home Georgia Carpet & Flooring Warehouse Carpet to Go Flooring Charlotte Stark Carpet Empire Carpet & Blinds A-1 Carpet & Tile Shaw Industries Inc MyNewFloor.com Carpet & Flooring Liquidators

1. Carpet Discount Warehouse - Charlotte

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· 55 reviews

6100 E Independence Blvd, Charlotte, NC 28212

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Carpet Discount Warehouse: what do users think?
Alex from Charlotte Melchor: Excellent service, very helpful and the price is very good.
Caitlyn Hogg: Purchased our new carpet here, Michael was super knowledgeable and helpful throughout the process of selecting our carpet.
KS: Horrible horrible customer service!!!
Kim Rogers: Great place to look for carpet!!! Super friendly staff. Very easy to work with!!
Jose Ines: Chiido
Kathy Allman: I have visited this store multiple times over the years and am never amazed at the selection that they offer. Years ago they carpeted my new house and on this day I found a separate rug that met our needs at a great price. We felt completely comfortable and found what we were looking for on this visit.
Michael Addison: Mike was very helpful
Lady “First Lady” Wills: Everyone looked at us when we came in and no one spoke.
Katie Laflin: Was so excited to find a remnant that would work for a weird space in our home. Appreciated how attentive the staff was in taking our order and picking out binding, etc. We were so looking forward to this working, which is why we were so disappointed to unroll it and find it sewn crooked. A linear pattern that should've easily been framed straight on got off by about 3-4" in one big singular wave. Pretty clearly a mistake. If the default was with the remnant, a phone call would've been appreciated. $550 of work for a remnant that was originally $75, and it's crooked? Not great. Disappointed.
Bianca Smith: I needed carpet installed stat as the company we had been working with really let us down. We needed it installed ASAP before our move in date. Mike was not only friendly and knowledgeable but he was efficient, honest, and reliable. He helped me select what I thought would be a comparable carpet to the one I had picked with the previous company. Not only did I get a better quality carpet, but the pricing saved us money too. The best part was that he had someone at my home to measure within a half hour, and had it installed the very next day. He communicated very well and got the job done fast. Noel and Daniel did an excellent job installing and left me clean space. All in all very professional! I highly recommend. 3 bedrooms and 1 large family room.
Simone Walter: Good service and extensive selection. We could not find what we were looking for in the area rug selection. But floor rugs there are plentiful.
G. Bandel: Inexpensive, yet quality place. I had a rush job that I needed to get done and they got the job done and it looks beautiful. It was a small one room job and they handed it like I was a big job. Shout out to these folks for sure!
Telisha McCrimmon: I love this place. They have tons of carpet to choose from and the staff is very helpful and friendly.
h h: Carpet Discount Warehouse installed carpet in our basement. We needed the same carpet replaced. We came out on this past Saturday and the first salesman said I was not his customer (something about rotation, not sure how rotation applies to a customer) but he'd help until Mike was available. Mike was pointed out to us and told we were waiting on him. We found our carpet and sat down to wait for Mike. Mike went from the front of the store to the back and managed to avoid us right smack in the middle each time. After a bit we decided Mike was too busy for a simple "be with you in a moment." We left and there was Mike at the front. He kept his eyes down and muttered something as we passed. This was a good experience for my daughter: she can see what lousy customer service looks like and what an appropriate customer response looks like. Georgia Carpet Warehouse finished the install under budget.
Cherrisse Hall: Carpet discount warehouse should change their name immediately! Nothing discount out their carpets. Michael the sales man was not the friendliest and at times pushy and dismissive. I chose a carpet for installation. Spoke to Michael to order it, he came to the house to measure snd drew it out which was nice and old school but looked cool. When it was time to price for the entire upstairs carpet area minus laundry room and two baths was nearly 720 square feet. I was quoted almost 6k to carpet the area. This price was more than double Lowe’s and Home Depot’s price for carpet plus installation, moving and replacing furniture with the possibility of placing laminate planks in my kitchen. Michael forgot to order my carpet and stated the carpet wouldn’t be in by my target date after waiting two weeks thinking he put in the order. I think in this case I dodged an opportunity of disappointment with these folks and will never shop there again.
Clay Lewis: Excellent service with custom outdoor rug - Michael was very thorough, turnaround was quick, and the delivery was fantastic
classic Up: I went in there to buy a carpet and spoke to a guy named Michael Peck and all he tried to do was sell me an install job. When I told him I had an installer already he kept running off finding other things to do besides help me. I grew tired of standing there waiting for him so I left along with my buisness.
Jeannie Luckey: I don't know
R. O.: Vast array of carpets and flooring for all price points. The staff was friendly and helpful. I have not purchased yet, but I collected several samples to consider for this project.
Steven Bear: It's huge.
Dr. Tara Dowdell: Good service. Nice selection. Installer (Alfonzo) does an exceptional job!

2. Hall’s Flooring Discount Warehouse - Charlotte

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· 0 reviews

3120 Washburn Ave, Charlotte, NC 28205

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3. Carpet & Rug Superstore - Charlotte

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· 112 reviews

5892 South Blvd, Charlotte, NC 28217

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Carpet & Rug Superstore: what do users think?
Bill McKinney: Jim Gardner did an outstanding job helping us with our carpet needs. His follow up and follow through was spot on and I’d highly recommend his service.Jim understood our time constraint and he delivered well above our expectations.The install team was on time, efficient, and very customer friendly. The finished product looks amazing.
EvanBrenda Turtz: I highly recommend the Carpet and Rug Superstore. The rug and floor selections are extensive throughout the store and the prices are competitive which of course is important… however what sets this store apart from the other rug/floor stores is the unbelievable service. Jim, the store manager was everything and beyond what we expected and could have asked for. Unlike many store managers, Jim answered all of my phone calls or he returned all my calls promptly. In addition, his knowledge of the products, the manufacturers and the industry was super impressive and his patience with me was most appreciated. He makes evening appointments to get accurate measurements before he places a detailed order. His professionalism and work ethic and communication was admirable. Even the crew he sent for the install showed up on time and finished the job quickly without any issue. The room looks beautiful and I am very grateful for this experience. I will order floors from Jim again and recommend him to anyone.
Brandon: Absolute pleasure working with Jim. Very friendly and knowledgeable. The crew that did the install was great as well and very friendly. Came in and went straight to work. Was done in about 2 1/2 hours.
David Scruggs: Jim's guys are quick and do a good job for me. I've been a customer for many years with my 100 properties.
Laurie Jamieson: Oh my what a fabulous experience it has been working with Jim on my carpet redo and possible LVP for my other rooms! Jim came out and measured and guided me in what I was looking for in carpet replacement. He brought out the samples when he came to measure. Miguel and his team did the install yesterday. They are a top notch install team. It was a very big job and and am so pleased with their work! Thanks Jim!
Camilo Rojas: Great service at the store and the installation was very well done.
Erin Azaroff: Jim was AWESOME in helping up pick out carpet for our bedrooms and a runner for our stairs. He had great recommendations and was so helpful. On install day, Miguel and his team arrived. They were AWESOME as well - they moved our furniture with care, were tidy and cleaned up after themselves, and did great work. Could not recommend this company and their all star team more! You will always have my business.
Stephen Young: I had a great experience getting a new carpet installed in my home. There are plenty of options to provide what you are looking for and Jim has a lot of knowledge on the products. The install took less than a day and the guys did a great job. They were respectful of the furniture they moved, they cleaned up after themselves, and the carpet looks fantastic.
Susan Shimulunas: Wonderful customer service, excellent quality, professional installers. Highly recommend
Wilf Errel (Wilf Errel): The absolute best place for carpeting. Jim the manager was fantastic and the final bill was $50 less than quoted. The installer, Miguel, was top notch as were his assistants.You can't go wrong with this store. Honest, quality place!
Satish Amin: Jim & his team did an excellent job in scheduling & installing carpet and hardwood floors. Would recommend them anytime.
Greg Williams: They have an amazing selection of area rugs, carpets and hardwood flooring. The service was very friendly and helpful. We were shopping for area rugs and Jim was very helpful and answered our questions and explained how to best take care of the rugs. We’ll definitely be back!
Karl Curry: Having been effected negatively by supply side issues on the delivery of a bedroom set it was refreshing to deal with a company who sold a product that they actually had in stock and was able to deliver within 2 weeks. Add to it an impressive 2 man team who were efficient on the install and very good on their clean up and you can see why I must say this was a wonderful overall experience.
Ingrid Rand: The best experience! Jim came to the house and did the measuring and did a great job following up, then the install crew did the most amazing job, they were very conscientious and very professional, did not damage any of our freshly painted walls and moved all furniture as needed, so hard working! Would highly recommend, plus it was 1/3 of the price of the remnant price at Hall's, so that was a welcome break!
Julian Rogers: We’ve had a couple great experiences at the Carpet and Rug Superstore. Both times we worked with Jim and he is the utmost professional when it comes to your carpeting needs. He was able to come out and measure and have his installers complete the job with precision and in a timely manner. We’re happy to use Carpet and Rug Superstore and will be going back to Jim and team for all our carpeting needs!
Kaleigh Overcash: We’ve now come by the store twice and they’ve been closed when it was during their store hours. Super annoying. Looks like a decent selection through the windows…
Jonathan Addair: Great products, communication, and service! Jim and team were great to work with and I would certainty recommend them.
David Brooks: We will be back again. The store has a great selection of flooring. We purchased carpet. The installation was flawless. We are very happy with the entire experience.Jim, the store manager, was extremely helpful when helping us select the best carpet for us. He was also excellent in his communication with us during both scheduling and the actual installation. Jim also followed up with us a few days after the installation.Thank you Jim!
James Gardner: Very Professional and our home has never looked better. Thanks Jim
Jay Kumar: Job was done perfectly with no hassle.service was excellent and prices were very good
Lea R: I had Jim and his team install new carpet. Jim was great...no pressure, no hurry up. Was very courteous and patient. Will definitely use again!

4. Hall's Flooring - Charlotte

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· 43 reviews

3300 Monroe Rd, Charlotte, NC 28205

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Hall's Flooring: what do users think?
Darrell Thomas: I am the owner of Carpet Pros & we offer services such a carpet cleaning & carpet stretching. As part of our every day business we talk with many homeowners about their flooring &, I must say that we see some very poorly installed carpet, this is with the exception of those installed by Hall's. In my 27 years in business, I can honestly say that they are the absolute best. The owner, Keith Dunn & his staff do everything possible to take care of their clients. Hall's flooring is the only flooring retailer we recommend.
Donna Roth: All issues have been resolved to my satisfaction, so I have changed my rating for the company.
RJP III: First Class Experience from Carpet Decision to Installation. Karastan Cream Herringbone Carpet was installed with perfection and promptness. Greg’s responsiveness was best in class.
Brad Abernathy: we had been to several flooring stores and none were very helpful in pointing us in a direction or giving info on the various options.Hall's was the polar opposite of that. Dana was super in helping us pick out flooring & carpet and was great to work with. The install went great and on time.We had a water issue 24 hrs after the carpet was installed and Dana/Hall's recommended a great company to help get the carpet saved.Carpet Pros. Very helpful, and very quick, professional. They saved the carpet and the sub floor and also saved us a lot of $$ on total replacement.We don't do flooring replacement often, but if we ever need anything else we will certainly go back to Hall's flooring.
David Taylor: Sales representative in-store was very knowledgeable and helpful. He took the time to carefully listen and suggest solutions. Purchase process could not have been easier, and the installation was done by an experienced team who were courteous and careful. We could not be happier with the end product.
James Weymann: Wow! This place has everything, great sales staff and so pressure. They know their product and what will work for your home or business.
M.T. Morrison: Need more staff.
Felicia Cummings: Greg was great to work with, he went above and beyond to make sure I got the floor that I loved. Hall's flooring was excellent to work with, highly recommend them ask for Greg when you go by. Again, thanks Hall's flooring my floors couldn't be any beautiful. I got the LVP hardwood and Karastan carpet gorgeous.
JOSEPH MITCHELL: John Lord is the best!
Laura Lindsey: Great Company ! Brandon Is Awesome To Work With !
Lee Kainz: We ordered a Custom Area Rug that was delivered with a Stain. I contacted Halls Flooring by phone and email but no one resolved our issue, in fact no one from Management would even talk to us about the problem. We have filed a BBB complaint. We expected better from Halls as we were past customers.
Dianne Senn: I chose Hall's Flooring to replace my hardwood floor with vinyl flooring and I was very pleased. My sales person, Gregg Rinder, was very knowledgeable and courteous and kept me informed each step of the process. The installation crew arrived on time and was spot on.
Char Roland: I would NEVER recommend this company for any project. I was scheduled for an installation which never showed up and had to make multiple phone calls to find out about why and trying to reschedule. After 5 calls to the manager/ owner, I never got a return call. They are very unorganized and don’t seem to care at all!
Heather Hahn: I hired Hall's to install hardwood floors on the second floor of our new home. Mr. Rinder is extremely knowledgeable about the products and product lines in the industry and his installation crew consists of top-notch craftsman, who were also extremely considerate and professional. I could not be happier with the floors. Mr. Rinder guided me to the ideal product and his team did the rest. The floors are gorgeous and have transformed the rooms. I plan on enjoying the grain and color of the hardwoods for years to come.
Samantha Hering: Do NOT use unless you want to basically set your money on fire. DO NOT USE.After initial install of wool carpet it looked wavy- the installer that put it in said he has seen this before and it was the padding our sales guy choose (the recommended one for the carpet) so we changed it. We did want a more plush padding anyways. However the sales guy said it wasn't that and the felt padding would be fine- but again we wanted softer padding. He said it just needed to settle (spoiler alert: It's STILL wavy and it was installed months ago and they came out to steam the rooms but "forgot" to do certain rooms) we changed out all the padding THEN the company tried to blame the issues on the padding now. When the issues were there with the padding in the first place (issues listed below).the wavy ness was JUST the start of our problems: -carpet coming lose on the edges-carpet lifting in the center of the room- still the wave in the carpetthey blamed it on the house /padding which the carpet that had been taken up before fit perfectly and didn't have any issues (it was the exact same type of wool carpet, just a different color) so no the issue is the poor workmanship/the company not caring.Eventually, They had a different installer come out to give his perspective on the install and only said there was nothing wrong with the install and that my eyes were lying, even though I was physically lifting the edge of the carpet off the floor (due to not being tacked down). I asked this particular installer to leave my house because it was clear he wasn't going to address any issues and then he became adamant he wasn't leaving. I told him I would call the cops if he didn't leave and still he refused and told me to call the cops. Ultimately, he left at the direction of the salesman. For an installer to refuse to leave an owner's home at their request is unexplainable and I think is something everyone should be aware of before using this company.So now after A LOT of money spent on this terrible carpet job and padding, we are having to replace it because it's SO BAD. RUN AWAY. Do not use this company.
Charles From the USA: Great service and prices
Petrina: We highly recommend Hall's Floor Covering for custom area rugs. They have a huge warehouse full of remnants, including wool, that can be made into custom area rugs of any size. Great quality, prices and customer service. Ask for David.
PJ Zonie: Had Hall's Flooring install Karndean vinyl planks in several rooms of my condo (kitchen,entryway, 2-bathrooms). The glue they used is seeping upward, through the seams of the planks, leaving a sticky mess. No help in resolving issue from Hall's Flooring.
Carla Jansen: We recently purchased a townhouse in Charlotte and decided to re-carpet the bedrooms. At the recommendation of our real estate agent, we went to Halls Flooring. We found a great piece of carpet that matched the color of the bathroom tiles and complemented the wall paint. I was so excited about the find. Three weeks later the carpet was installed and we moved into our new property the next day.A day or two later, after living with the carpet and seeing it in different light situations, I realized that the carpet seemed to have pink undertones. I still had the original sample so I pulled it out and placed it on the new carpet. The colors looked completely different. I was quite distraught to think that we spent all this money on new carpeting and it wasn’t the right color. Clearly, the dye lot was different. Every time I looked at the carpet all I could see was pink, not the taupe I thought I ordered!I decided to go back to Halls with the original sample and a cutting of the carpet that was installed. When I showed the two samples to our salesman, Dan, he said he would look into it but it would probably take a couple weeks. I was not expecting a good outcome. I assumed that the manufacturer was going to explain it by saying it as a change in the dye lot and I’d have to live with it.After a few weeks Dan called me to say that he received a new cutting from the manufacturer but he felt it looked worse the what had been installed. He said he’d request another sample from the manufacturer. After the second piece came back with no improvement, he recommended that we select something different. Really? Wow! Dan said he just wanted me to be happy.The new carpet has now been installed and I am thrilled with it. I never expected such a positive experience.I am so happy that I shopped at Halls. They are truly committed to customer satisfaction. I highly recommend them for future carpet purchases.Thank you Halls and Dan!!!!
Cody Starling: Great Flooring
Lea Williams: I had a great experience with Hall’s Flooring. We needed a stair runner installed because we have very narrow/tall stairs and the folks at Hall’s made it an easy process. My salesman was Brandon and he helped me pick out a carpet from the outlet warehouse (very reasonably priced—they have tons to choose from out there); after I picked it out, Brandon came out to take measurements within 1 week and we had it installed within 1 month (they were able to fit me in before Christmas—I was so thrilled)! Our installer was Tim and he was very efficient/professional. The finished product is beautiful and high quality.
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5. Hughes Floor Covering - Charlotte

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· 67 reviews

4312 Monroe Rd, Charlotte, NC 28205

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6. Décor Carpet One Floor & Home - Charlotte

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· 9 reviews

1200 Westinghouse Blvd O, Charlotte, NC 28273

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Décor Carpet One Floor & Home: what do users think?
WILLIAM RONDON: Nice people
Richmond: Too busy?? I have never heard of such for a growing business. Or was I the wrong color???
Rene Mejia: I proudly have been working at this company for the passed 15 years, as a subcontractor, great service and quality installation
Scotty Sowell: Excellent Flooring Materials
Jason Miller: I decided about a month ago to continue the same Beautiful high-end laminate wood floors I have in my Living and Dinning rooms into both of my Bedrooms and Bedroom Closets. I did my research and got 4 different estimates, there was really only one choice! Carpet One! They had installed the original flooring in my living areas. When I called I spoke with Rebecca King, she was absolutely delightful and we set up a time for her to come over and give me an in-home estimate. Within a day or two she got a quote to me. Once I paid a 50% deposit the flooring and materials were ordered. She was flexible with me in regards to timing since I was having crown molding installed a few days prior to the delivery of the materials so that they could acclimate properly for a few days before the actual installation. The flooring crew that came the day of the installation were professional. Even with a language barrier they knew what to do and took great care not to damage and of my things. Understand that with any contract work like this there is going to be a mess at the end! The crew did a decent job cleaning up afterwards. Enough at least to make my job a little bit easier once they left. Carpet One is easy to work with and with in 2 days after the installation I payed the other 50% once they knew I was satisfied with the work that had been done. Rebecca was excellent and easy to get a hold of when I needed her. I have even included some photos below! Thank you Carpet One!
Daniel Hogan: Great place

7. Georgia Carpet & Flooring Warehouse - Charlotte

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· 18 reviews

8514 Monroe Rd, Charlotte, NC 28212

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8. Carpet to Go Flooring Charlotte - Charlotte

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· 81 reviews

7135 E W.T. Harris Blvd, Charlotte, NC 28227

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Carpet to Go Flooring Charlotte: what do users think?
Jessica Vegan Jessica: We just had some Shaw laminate replaced with new Shaw laminate, yesterday by Carpet 2 Go. We have had a lot of work done to our house and we have had experience with companies where everything went great, to the opposite extreme and with Carpet 2 Go, everything went great! KC at the store did a great job, the installation scheduler was very understanding of us needing to wait for subfloor repairs prior to installation, and the 2 installers who came out to replace the flooring yesterday did a fantastic job! So glad we chose Carpet 2 Go and will again in the future, if we need flooring work. It seems rare to find a company for house work where every part of the process goes smoothly, so this is definitely very appreciated.
Alexa Tupper: We recently moved into our new house and quickly realized that we needed new carpet. Brian with Carpet To Go was quick to measure and provide an estimate that beat competitors prices without sacrificing quality. Within a week, our new carpet was installed in a timely fashion with attention to detail. Highly recommend Carpet to Go!
Lisa Carter: Professional, fast!!!
CALVIN SIMMONS: NATALIE! WHAT A WONDERFUL CUSTOMER EXPERIENCE YOU PROVIDED WITH MY CARPET INSTALLATION! I WILL BE TELLING ALL OF MY FRIENDS AND RELATIVES ABOUT YOUR PROFESSIONALISM. THANK YOU!
Julia Raddatz: You've got to ask for Brian! We came in with 8 month old twins to "entertain" while we shopped for carpet (NOT ideal). Brian was amazing at helping us with our options and budget and got us a really quick install to boot. The install went flawlessly. Very professional. We were impressed and thrilled with our results. Highly recommend.
Greg Palmieri: We love our new LVP floor.Natalie she made everything so smooth. Price is right and they were able to install in less than two weeks. We can’t thank her enough because our floor turn out perfect.100% highly recommend this place
roblox gaming (3 C Gamers): KC is the man. Hiring Carpet to Go has been a wonderful experience. KC came out on his day off just to give me a quote. The best part was he didn’t make me wait days to get the quote. He sent it back the same day. In addition to this he followed up with me every step of the way. Never came off as a pushy sales guy. He was genuine and sincere and did his best to honor his word. He worked hard to get my carpet delivered and installed in a timely manner. I found the install team be equally awesome. They came the day before to prime the floor. I never had to worry if they were going to show up or not. They showed up and for the job done. This is a company who provides customer service and quality work. From start to finish. Even after the project was done and paid for KC followed up. That to me says they care. You aren’t just a number to them!!! I can’t recommend carpet to go enough. They have a customer for life!!!
Bryan Sifford: I’ve used Carpet to Go a few times where always quick and painless I got what I wanted at a reasonable price.
Jasmine Irby: KC was a huge help. He made sure we were happy with the carpet we received.
Markyla Taylor: KC was great, helped us every step of the way.
Annmarie: Natalie was wonderful to work with. She helped me select flooring and came out to measure the very next day. The installers are friendly and professional, and the installation minimums are very reasonable. My new floors are beautiful.
Mattie Williams: They didn't have what I was looking for but he gave me advice where to look for what I needed
Tim McGuire: Looking to replace our upstairs carpet. KC was very nice and knowledgeable about the options. Would recommend to others.
Tim Trautman: Carpets to Go just installed new carpet throughout our home. From start to finish they were great! Natalie at the store was incredibly helpful, knowledgeable and easy to work with when we were making a carpet selection. When she came out to measure she brought samples with her so we could verify our chosen carpet in the house. She used a digital tool to measure that was quick and gave us assurance that we weren't paying for carpet waste. The installation team was great. They were very professional. The house looked amazing when they left. We got a great value in carpet and service from Carpets to Go and highly recommend them! We have already begun working with them for LVP flooring and are experiencing the same. Ronnie Baker has been extremely helpful in recommending a great product for a reasonable price!
Oscar Manero: Excellent overall. The carpet was gorgeous, Natalie the Manager is first class and the installers did a fantastic, very professional and clean job. Very satisfied!
Sreypov Chhin: We love our new carpet. Everything went pretty smooth. Natalie she is amazing and she have help us choose the right carpet within our budget.i got a few quotes from different companies for our place and Carpet to go give us the most affordable price.Their showroom for the carpet is like a candy shop. The installer team they are the pro and they work really fast. We definitely highly recommend this place
Ronnie Cyzner: Dependable and efficient, price was right and kept me abreast of progress
Rosalind Smith: Natalie came to our home we visited the store and chose a potential carpet selection. She was very pleasant and the quote was less than other stores we shopped. Was originally scheduled for a Friday install but they called and moved it up to a Weds. The installation was done in no time! We are very happy and would recommend Carpet To Go to friends.
pat robinson: Great experience. Kristie and Chad are very knowledgeable.
Dalon Williams: I first set up an appointment online to have someone measure my home and bring samples. Fred Tomasello called and verified the appointment and showed up at the designated time. He brought samples for us to review, measured multiple rooms and provided an estimate all within an hour. We had nearly the whole house that was going to get carpet. Working with Fred was great.Beyond that, the scheduling and installation was flawless. The Install team was very fast and hardworking. They carefully moved the furniture from our rooms, installed the carpet, and moved everything back to where it was. This was all set to be done in 2 days but was completed in 1.5 days. I could not have asked for a better experience. I highly recommend using this company. Thank you Carpet2Go!
Darlene Lyons: Customer service was excellent I will go back

9. Crown Carpet & Tile - Charlotte

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· 4 reviews

7601 Pence Rd, Charlotte, NC 28215

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10. Stark Carpet - Charlotte

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· 8 reviews

11415 Granite St Suite A, Charlotte, NC 28273

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Stark Carpet: what do users think?
Marlon Ponce: Best place for rugs and carpet their installations are the best in town
Kara Wilkerson: Excellent selection and quality. The staff is professional and friendly. My account manager, Amir, is outstanding.
Mark Nicholson: My wife and I recently purchased 1,500 square feet of wool carpet from Stark carpet in Charlotte. We have been trying to rid our home of synthetic materials and thought wool carpet might be an option for us. The salesman, Andrew, made extreme claims about how perfect wool carpet is, how it will not stain, is perfect for kids and you will not have to replace it "until you get tired of looking at it". He must have seen us coming a mile away. The carpet has been down for three months and we already have stains despite not wearing shoes, eating or drinking on our entire second floor. He also did not mention that wool carpet has to be vacuumed (about) every day. Oh, and you can not use the rotating brush on the vacuum because it can destroy the fibers. Yes, you have to set the vacuum to the hardwood setting; No, it doesn't do a good job on that setting. Finally, the customer service. I spoke with Andrew the day we bought the carpet and that was it. The installation was handled by his assistant who is completely inept. I called her multiple times to coordinate the installation and she stated that we do not schedule installation until the carpet comes in. What happens the following week? The installation guys show up to install the carpet and we had no idea they were coming. We had to rearrange other projects in order to accommodate Stark carpet. On a positive note, the installation guys were great! Julio was courteous and professional. I can not, in any way, recommend Stark carpet.I wanted to update my review based on a recent experience with our Stark carpet. Andrew (the salesman) was certain that Stark's wool carpet was extremely durable, stain resistant and great for kids. I am guessing Andrew does not have children when he made his "wool carpet is perfect for kids" claim because my 5 year old woke up at 1 am and vomited all over the carpet. After attending to my child, we put baking powder all over the vomit and let it sit for about 20 mins and then tried to vacuum it up. No success. We called a local carpet cleaning company (Prestige Chem Dry) that held the "wool safe" certification. Chem Dry did as good of a job as can be expected but as you can see, the stain is still there and is incredibly unsightly. If you have young children or lead an active lifestyle in any manner, I would strongly encourage you to think twice about wool carpet for your home. If you do decide on wool, I would not recommend Stark carpet of Charlotte.

11. Empire Carpet & Blinds - Pineville

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· 34 reviews

10500 McMullen Creek Pkwy, Charlotte, NC 28226

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12. A-1 Carpet & Tile - Charlotte

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· 42 reviews

4612 South Blvd A, Charlotte, NC 28209

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13. Carpet Store On Wheels - Charlotte

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· 7 reviews

8600 Monroe Rd, Charlotte, NC 28212

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14. Shaw Industries Inc - Charlotte

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· 34 reviews

10901 Texland Blvd, Charlotte, NC 28273

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15. Carefree Carpet - Charlotte

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· 1 reviews

8600 Monroe Rd, Charlotte, NC 28212

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16. MyNewFloor.com - Charlotte

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· 221 reviews

1300 South Blvd Suite E, Charlotte, NC 28203

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17. Strathmoore Carpet - Pineville

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10700 Kettering Dr, Charlotte, NC 28226

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18. ProSource of Charlotte - Charlotte

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· 60 reviews

2500 Distribution St #100, Charlotte, NC 28203

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19. Carpet & Flooring Liquidators - Pineville

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· 224 reviews

931 N Polk St, Pineville, NC 28134

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