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1. Petco - Midtown
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· 527 reviews
900 Metropolitan Ave Suite 1a, Charlotte, NC 28204
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2. Petco - Charlotte
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· 511 reviews
3401 Pineville-Matthews Rd, Charlotte, NC 28226
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3. PetSmart Grooming - Charlotte
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· 745 reviews
206 S Sharon Amity Rd, Charlotte, NC 28211
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4. PetSmart - Charlotte
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· 505 reviews
5401 South Blvd Suite 14, Charlotte, NC 28217
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Jamie Bernal: I've been here a few times. The selection of wet cat food is decent but usually messy and not completely stocked. The low rating is due to management/the company trying to scam me out of money. Common sense is not common here.
Golddslugz: I bought a small betta fish on 6/11/23 unfortunately it died on 6/19/23 so i called the store earlier in the day and spoke to the store manager Leo who advised me to come in for an exchange. I asked was it necessary to bring the dead fish in to exchange it. (Who wants to walk around with a dead fish) I told him I have a video he said it wouldn’t be necessary & said if i came in before 5 he would take care of it because he knows the situation but he would notify the other manager if i came in later.I came in this evening at 7pm. To do the exchange. After the transaction was complete and the cashier (a white lady with glasses) said that next time i need to bring the dead fish in. I told her that i spoke with the store manager and that i would not be walking around with a dead fish. I told her i have a video if she’d like to see it. It’s quite aggravating to think someone would be dishonest to get a 7.99 fish!!
Frankie Bruner: Always a great place to shop
LindaG Charlotte: Great service by the manager, Leo. He was very knowledgeable about the dog food products that they had for my fog size and breed. We discussed different collars, leashes, chew toys and also the dog training that they offer there. It was a great visit and I'm much appreciative of Leo's assistance and his knowledgeable information he shared with me. Thanks so much.
Magic Powers: Ordered online and went to store for pick-up. Process went smoothly and efficiently.
Julie Jones: This is where I usually shop for cat food and supplies. The prices are good and employees are always polite.
Lovella Dawkins: My baby will never go petsmart for grooming again. When finished he looked like a dog that had no home. Cut in patches. Had to do it over when we got home. Take your babies at your own risk. Good luck
David Winters: The grooming service at this location is great. We always take our guy there to get his nails and teeth done.
Mindy Roberts Johnson (Squirrel): They were very nice and helped me find a snail for my aquarium
Megan Elizabeth Katz: Took our dog Porter to the grooming salon, and paid an extra $15 for them to grind his nails. When my husband picked him up, they didn't mention any issues. When he got home, I checked his nails and his front paws weren't done at all. I called and asked, and they said it took 2 people to attempt his nails. I've had them done at the Rock Hill location and never had an issue, but fine. However, they still charged me $15 for the nail grind we obviously didn't receive, and if they had mentioned at pickup about the nail issue, then I wouldn't have paid for the extra service. I did speak with the manager, and he was nice and understanding, but I'm annoyed that I now have to travel back out to Pineville to get a refund when I never should have gotten charged in the first place.
Lauren Stovall: Always a great experience for me and my fur baby. Theresa always has my puppy Ziggy on point. Loved Jerry at the register who makes sure we never leave without getting a treat from the treat bar.
Sharika Collins: Nice place to shop to get all your pets need
Roberta Cardenas: Outstanding Customer Service
Lourdes Mendez: Excellent customer service! Cashier was really helpful.
Martha Almonte: Love the different choices available for both dog and cat foods. Plus they offer vet care and pet grooming plus training. Everything at one convenient stop.
Chris Humphries: Ok service. Needs price drop.
Amber N.H.: Katie and chelsey are the most knowledgeable associates in all areas of petcare
Bratty Girl: Pricey but they have everything and the staff was friendly and helpful.
Alesah Richardson: The staff was very friendly and I can tell the really like the work they do. I will be returning
Michael Edgerley: Tonight at 7:27 PM I had the greatest experience at this store. The cashier saw that the Cat Food I was purchasing was due to expire in 9 days. I would never have checked this. She went and retrieved another bag with a much later expiry date and finished checking me out. This is the most exemplary customer service I have received lately from anyone, and the cashier deserves the highest recognition from PetSmart.
Sreenivasa S Kothapalli: My Leo had his first haircut & bath visit at this location, very friendly staff, attention to detail and excellent service. Had best experience comparing to other Petsmart locations. My Leo had his cutest haircut. In fact, my house is 15miles away but when i see the reviews of this location thought of giving it a shot, had a best experience. I recommend this location to all my friends.
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5. PetSmart - Charlotte
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· 985 reviews
10245 Perimeter Pkwy, Charlotte, NC 28216
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6. PetSmart - Charlotte
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· 951 reviews
8150 Ikea Blvd #25, Charlotte, NC 28262
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7. Pet Supplies Plus Charlotte - Charlotte
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· 437 reviews
7601 Pineville-Matthews Rd, Charlotte, NC 28226
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8. PetSmart - Charlotte
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· 650 reviews
9515 South Blvd, Charlotte, NC 28273
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9. i.d. SPOT - Charlotte
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Pet Supplies Plus, 2001 E 7th St, Charlotte, NC 28207
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10. PetPeople - Charlotte
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· 168 reviews
10018 Benfield Rd Ste 200, Charlotte, NC 28269
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11. PetPeople - Charlotte
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· 109 reviews
2400 Park Rd, Charlotte, NC 28203
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12. PetPeople - Charlotte
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· 95 reviews
15201 John J Delaney Dr A, Charlotte, NC 28277
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13. Pet Supplies Plus Charlotte - Charlotte
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· 236 reviews
4732 Sharon Rd, Charlotte, NC 28210
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