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1. Polo Ralph Lauren Factory Store - Charlotte
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· 18 reviews
5404 New Fashion Way Suite 780, Charlotte, NC 28278, United States
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Diego Felipe González Medina: Worst quality ever, first wash of my daughters t shirts and it looks like 10 years of use, they said they don’t have a quality policy and they can’t do anything about it. Quality Zero. All my clothes were white and clean instead of these two t-shirts, estrange that both had the same issue. Manager was unhelpful and doesn’t care about their products.
Golden Critic Weaponhandler: Very professional in there. Very spacious and has a lot of variety compared to other Polo stores. Friendly for veterans looking for military discounts!
Patrick Owens: Very nice selection of clothes. Good prices.
Mark Lohold: See how they make money. The creative way to discount items without actually discounting it :-)Put 20% sign on it and label it again with 20% bumped price. After checking this, I just left the store. Such an unethical store. Shame on you.
Dre Nelson: Love there service to all customers
Melvin Flynt: Very much selections
Jim Patronis: Nice store
Child of God's Kingdom: My brother loves this store my nephew nickname is Polo great new fragrance is out
Angie Viteri: The store manager is so rude Mihail
Maurice Montgomery: Nice place with welcome faces and prices. Good selection of clothes. I'm a big guy so I like their big and tall collection
Chloe Doust: Change Mihail, the store manager, periodt.
Vader: ❤️❤️ best selection I've seen all year
Ashlynn Adams: So upset they dont have a size Large in any clothes any style no size Large!!!! I was looking for hoodies they have none. Worse experience ever.
Ciera Poag: It's polo
Héctor Suárez: Espectacular y excelente calidad..
Rob H: What you should always remember folks when it comes to shopping in a luxury store...is that people who truly buy and afford luxury items come in for fitting and to place or pick up orders. Or for their employees to do so.Stores like these are designed to showcase the wearables and provide a proper venue for fitting.Not for you peasants to come in and touch things and knitpick from the shelves and inventory on hand.The end.
Brian Howell: Great store
Joshua Miller: Calvin is the man. He helped me find the right pants (which is hard to do for me as a former college football player with giant legs) and saved me $250 on my purchase by signing up for the reward program that i didn’t know existed. Shout out to Calvin. I will be back.
joel stokes: Of course Polo Ralph Lauren factory store is my favorite in The outlet.
Geoffrey Forde: Good stuff decent prices
Dave I: Nice clean store. But horribly high priced!
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Clothing store
2. Brooks Brothers - Charlotte
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· 13 reviews
5501 Josh Birmingham Pkwy, Charlotte, NC 28208, United States
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Daniel Dufour: Very helpful. Great customer service!
Lawrence Cole: Had a great sale on my favorite shirts! Customer service was superb.
J 2000: Great place to shop while on extended layover, esp. during winter clearance sale
Brad Boyd: Great service. Decent selection. They don't take Brooks credit here, however.
Michael Landen: Extremely polite and helpful staff.
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Department store
3. Nordstrom - Charlotte
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· 1203 reviews
4400 Sharon Rd, Charlotte, NC 28211
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Elizabeth Mendoza: I always buy at Nordstrom. It is very easyto find what I need and, always the employees are willing to help. I love to shop at Nordstrom.
Dylan DeFranco: Great selection and staff
Vishal Reddy: I don’t know why Nordstrom associates here are rude?
Satyajit Patidar: Good collection of high end products
Taylor Peterson: Alfonso was the absolute best today!! I went in completely unsure of what I wanted and he was kind, generous and incredibly knowledgable on the subject of perfumes. He gave excellent suggestions and made me feel comfortable and excited to continue on my scent journey! Thank you Alfonso!
Jeanna Martin: Great customer service. Will be back.
Mary Chase Stewart: I came in the other day to find a dress for a party and Amoy was amazing and such a huge help!! Helped me find so many different dresses to try on was super sweet too!
Dot: I love sampling perfume at this location specifically. Very friendly/helpful staff and they don’t pester you. They have a large variety of perfumes and colognes to test out, majority of them being higher end fragrances.
David Rinehart: Only if you can afford their stuff
Jeanette Brognano: P0
Loreley Banchik: I love shopping at Nordstrom for men
Inez Eldewek: Nordstrom is my to go store fur high end brand names. Friendly staff!
Kenya Hairston: Nice staff. Clean dressing rooms. Very fancy
Mery M: Nordstrom has luxury brands for handbags, shoes, accessories, makeup, etc. They carry different brands as well. Their clothing selection are trendy and chic. Employees were attentive.
Brian Zaph: Happy Mothers Day!
Don Fant: Always nice
Pat Able: I went there for a job fair I was in disbelief in the difference in what was advertised and what they were actually hiring a few positions to fill and the people doing the interviewing were wearing jeans this is not the company I thought they were very disappointed
Fudge Brown: South Park mall in Charlotte NC, I really like this store and mall.
Juan Carlos Murillo: 5 star the staff is very friendley
Doug Robinson: Overpriced, in need of a redo. The whole all looks stuck in the 80's
Héctor Andrés Noguera Ortiz: Fue una meada satisfactoria… 😅
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Department store
4. Belk - Charlotte
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· 1697 reviews
4400 Sharon Rd, Charlotte, NC 28211
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4worldlovers: 
Come Visit Your Local Belk Store in Charlotte NC - Southpark
Come Visit Your Local Belk Store in Charlotte NC - Southpark
Gavin Mcmanus: This place is so great, I have only been to Belk a few times in the past, but this location makes me want to come back again asap!! It has four floors and is by far their biggest location, if you like shopping come here, if you don’t like shopping, still come here. They even have a restaurant on their bottom floor! There are so many good deals, like 50% off everything (except select items) most of their items were on doorbuster so I couldn’t use my coupon, I got a spinner suitcase that is normally $149.99 for only 49.99, I got a super cute decorative pillow that is normally $50 for only $12, I got a really nice Baja hoodie that is normally $160 for only $47, they also had a sale on beach towels, buy ONE get TWO free!! I definitely will be back!
R B: Good store
April Turner: Always shopping Michael Kors!
Rostyslav Fedyna: Nice store. Love their shoe repair too!
Giovy Trcka: Mi lugar favorito para hacer compras especialmente de vestidos y zapatoslas que atienden muy amables y este Belk es uno de los más organizados que he visto.
Tawana Smith: Great shopping experience.
Darryl Page: Great shopping experience. Wide variety of choices with a varying price range
Emily: Just had the rudest customer service I have ever had. The cashier in the ladies shoe department basically told me "im busy go somewhere else I can't help you" when I only wanted to ring up one dress.
Chris Fuller: I like to shop at this Belk because it always has the best selection of clothing, and is well staffed. I found what I wanted easily. I was able to get checked out fast. I will be back.
Michael Felder: Great MAC counter. Don't have to go into the mall to the actual MAC store.
Kim Leigh: Had a lovely time shopping here. Ruth was so helpful in the purse department. She made sure we got the coupons we needed and helped us select a restaurant for dinner.
Sonia Ramirez: Excelente m encanta
Terry Irby Jr: Nice place. Friendly staff.
R Wygal: Was surprised that they carried what I was looking for! Lines were long however, they went rather quickly!
Livia: Its a belk not much to say about it
Rony Juarez: A very good option to find what you need for special ovationsGifts perfumes clothes etc
Carla Villamar Marazita: I love Belk's clothes
Bill Wilson: I like shooping at Belk. Henri in the Men's Dept was very helpful and fun. Good prices for the high quality goods too!
Timothy Walker: Pleasant people there.
Dave Lyons: Nice store, clean. Friendly staff
joe james: **BUYER BEWARE**Bought a bracelel for $600.00 as a birthday gift on the 26th of April. It broke two days later. Brought it back in because i was told it would be exchanged as it had only been two days. When I arrived I was told it had to be shipped off for repair. Three weeks later and still no bracelet. Do not buy here or any Belks as they likely have same quality merchandise as well as service!!
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Department store
5. Dillard's - Charlotte
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· 880 reviews
4400 Sharon Rd, Charlotte, NC 28211, United States
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Robbie Forrest: Best quality and selection of clothes
google account: all around great store, kind arabic man helped me find my pair of shoes.fragrance ladies are great too, my friend was given a bunch of bonuses with his valentino born in roma
Terry Irby Jr: Got measured for a suit, and Toni took care of me like she always does. I really appreciate her attention to detail and knowledge.
Ed hall: Folks! This store is terrible. The bathrooms are disgusting, look up at the air vents in the ceiling in the store mold in the vents!!! ). And people are quitting there cause the managers there take advantage of the employees!!!! Some of the managers have a file of complaints and yet she still works there!! Go elsewhere!!!!!
Bill Atkins: Nobody helps you
Tali Zessi: Update: I continue to receive terrible customer service at this location. Today, I was trying to return a gift for a merchandise credit so I could get something different. The cashier wasn’t paying attention to what she was doing and refunded to the original card. The. She thought she’d waste more of my time and sent me up to customer service to talk to the very rude Bridgette. They can’t fix it. There went my gift.More wasted time, lost gift and no apology!!Why are all the dressing rooms locked and no one around to let you in??????
AJH AJH: I love the Dillards experience. Grew up going to the store with my mom. I say that to say I am giving 3 stars based on an employee in the women dress area. She’s been there a while because I’ve seen her in action and yesterday she tried me. Bottom line is her energy is off, she’s aggressive, combative at the register with guest, and quiet frankly not the person you want to chat with when your about to spend hundreds of dollars. She’s an older women….Dillards I can’t be the first to say something, so you know who this is.
Don Fant: Great selection of men's clothing
Roger Berendes: Dillard's chain wise is consistently good with service and selection
Annette: Great service in mens shoe department
Lakeisha Hill (Kitty): So, my original plan was to go to Concord Mills Mall (Coach Outlet)but, I ended up going to South Park Mall( I love this mall) to look for a Coach bag. I decided to walk into Dillard's because I didn't have any luck in Macy's on what I was looking for. So, I was in between buying a Coach or Michael Kors bag. I searched Coach bags but I need something that was going to POP for Spring. 🙂 They had a markdown on their bag today which was awesome. So, the hot pink bag stood out for me because I love pink. Originally it was $168 but, the steal was $100. So, then I got a mini wallet with originally was $76 but, the steal was $46. I had an amazing day & ended it with a cinnamon & sugar pretzel w/ a lemonade from Auntie Annie's. 🙂 Ladies, there's some awesome deals if you need any ideas for Mother's Day, birthdays or just for retail therapy. Happy Wednesday!
Jamey Jennings: Went to shoe department and there were super busy but made time to help as many people as possible. Went in there for a specific shoe and was able to get in an out in less then 10 minutes with trying on the shoe. Good service
Tyler Thompson: Such a great place to shop! Clean and the staff are very friendly and accommodating.
Sabrina Hickenbotham: Nice shoes
Stana Jones: Fantastic sales, great styles, and designer clothes. You will always be surprised at what you may find. Kid's cute clothes and In all styles for men's. and accessories, too.
Linda Ross: Love the shoe department!
Richard Porter: I had a nice experience. It was Christmas season!
Micah Darte: Great place to buy a suit. Selections from tuxes to casual suits, but best of all is the advice you’ll receive from Toni. She’ll make sure you get the right thing and look good in it!
myduggie dog: Needs more employees
verna huntley-alexander: Excellent! Great customer service! Awesome retail experience!!!
Indrajit Ba33nerjee: Very friendly and courteous staff. Dillard's collection of clothes is awesome
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6. H&M - Charlotte
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· 354 reviews
6801 Northlake Mall Dr, Charlotte, NC 28216
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Kimberly K: Both the brand and this store are getting worse and worse every time I go in there. From the staff to the merchandise offered to the changes in the return policy.
Ko Ko: Have had a mix of experiences. One time everyone was very friendly, fitting room attendant was super helpful. Another time I tried to return something and was told because tags were off they would take an exchange. Came back a week later and was told they could not take an exchange because tags were off. Confusing.
Pookie K: I had gone to H&M at the North lake Mall in Charlotte NC....there was a very nice young man by the name of Avo....he was so very helpful and as I watched him...he had asked all the customers if he could help them with anything please ask....Not all young teenager's are destructive....This young man was very pleasant and he had a beautiful smile....thank you Avo for your help....
Yvette Rivera: Me encanta
F. G: Staff very pleasant and helpful.
Khalil White: Always got something for you. Very diverse with current styles. Love to shop here.
Alisha Jenkins: Fashionable clothing with decent prices
Tony Spence: All H&M's are the same. Clean store, modern fashion, and friendly service.
A. Emy Diop: The manager is a power tripping chest thumper.
Bohdan Kovalenko: We love this store! One of the best!!!
Reginald Sutton: Nice place to shop for clothes that are decently priced. One of the employees seemed to be bothered by my presence there and I felt a little unwelcomed.
reg sprat: Just looked around
Kasey Salfrank: A bit hard to find items. But none the less H&M has cute clothes. I went for office clothing and was able to find a few items and it didn’t break the bank. But definitely take your time in there because things are scattered all over the place and you have to search for items sometimes. I’m sure the employees try their best to keep it organized but people just place items wherever they want.
Skylar Williams: My Experience in this location came on 12-22-2022. My experience at H&M Northlake was that the staff was super friendly and very Helpful. I viewed a young man greeting all the customers and wanted to experience it myself. I then came back to this location on 12-24 and the store was sooo busy I was greeted by 4 staff members on different occasions and was assisted by employees Derrick and Aaron who went above and beyond to help me with my Christmas gifts for my Family. This is a one of a Kind location and I had to make this post to show others that great Customer service still exist!!!
She Lives In Purpose: My experience at H&M Northlake was Amazing!!! I found the ladies clothes to be at a great price and very fashionable. The Manager Derek was very helpful and also very polite. I will continue to go out of my way to shop at this location!!!
Jolene Vilis: Very nice store
Jacqueline Caceres: Me encanto
Dwaine Bramwell: Great fashion at an affordable price
Jessika Peraza: Fascinante
Wesly Briscoe: Nice
Atoufa Lbalouta: Some whatever clothes
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7. Brooks Brothers - Charlotte
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· 55 reviews
5506 New Fashion Way Ste 320, Charlotte, NC 28278
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8. Belk - Charlotte
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· 1116 reviews
7115 Northlake Mall Dr, Charlotte, NC 28216
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Lorna Salmon: Great for shopping and prices are low
Lisa R: I am really disappointed with the new 30 day return policy. Also the summer clothing on display looks like old merchandise from last year.
Rick Greene: Good deals on clearance.
Dawn: Something terrible happened to the shoe department....the shoe selection is terrible
Isobel Mclean: Belk is a good store
Angie Smethers: Great customer service. Clean store. Great prices!
Elizabeth Mendoza: Good customer service. I went to pick up an order and it was fast, no waiting time.
Lord Bartlett (Tony): Walked in on a Thursday evening looking to purchase a few shirts. Saw one man setting up a display & refolding shirts. Asked for directions to the Big & Tall area and received directions, but when I got to the area, there was no one in any mens departments. No one to assist, no one at check out, no one but the man refolding shirts. Barely got him to look at me.Left without a purchase.Poor, poor serviceUpdate- June 2023. It was busy but staff were great
Kendra Johnson: Always nice to shop here.
Vickie Clark: Some real bargains
Javier Medina: Great experience. Memorial Day no crowds and great deals, was able to buy a men’s suit at 50% off opening a Belk’s card.
Denise W.: The service and products here are amazing.
David Matteo: I picked up a few things at Belk's at North Lake Mall, and then I couldn't find anyone to check me out. There was a woman upstairs who was ringing out an off-the-clock employee, who apparently had no idea what to do because the woman being rung out had to keep telling her what to do. Then I found two young men at the register near the furniture with no customers but they told me they couldn't help me. They can only ring out furniture. There only seemed to be three employees upstairs who were on the clock but two of them are being paid to lean against a register and converse. Downstairs, I found one woman at a register but she was taking a return and had a long line. I left my intended purchases on a table and went to Dillard's. I didn't have a problem checking out there. Belk's used to be a good store. I'm very disappointed.
Erika Anderson: Clean and organized. Belk has come a long way! The renovation and restructuring is viewable
GSA2013: Very clean and well stocked. Staffing was a bit light but we were able to hunt someone down in about 10 minutes when we needed to pay.
Saundra Porter Thomas: Belk is having a great sale right now in the Women's department. I found several items that will mix and match well with my current wardrobe. The store is bright, easy to see items. Customer service was very helpful and polite. Great experience all around 😊
Mary Bailey-Ford: Purchased gift with fift card, r hey short right but a little women kept following me around 😀 the store, All I can away is what in the world.
Courtland Kunz: Long line for fitting room. Other fitting room was closed. Cashier had limited knowledge on sales or coupons. Not very friendly.
Terry Danley: Still pretty good for a brick and mortar department store!
Delilah Hicks: I enjoyed shopping here, prices are great help was available and they had exactly what I wanted.
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9. Burlington - Charlotte
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· 297 reviews
8325 Ikea Blvd, Charlotte, NC 28262
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10. H&M - Charlotte
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· 220 reviews
4400 Sharon Rd, Charlotte, NC 28211, United States
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11. American Eagle Store - Charlotte
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· 43 reviews
4400 Sharon Road Space K03b, Charlotte, NC 28211
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12. Burlington - Charlotte
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· 217 reviews
4726 South Blvd, Charlotte, NC 28217
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13. Target - Midtown
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· 708 reviews
900 Metropolitan Ave Ste 2, Charlotte, NC 28204
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Sportswear store
14. Carolina Panthers & Charlotte FC Team Store - 3rd Ward
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· 582 reviews
800 S Mint St, Charlotte, NC 28202
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15. 704 Shop - Charlotte
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· 63 reviews
STE 140, 4756, 1616 Camden Rd, Charlotte, NC 28203, United States
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16. Lacoste - Charlotte
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· 36 reviews
4400 Sharon Rd Suite P - 10, Charlotte, NC 28211
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17. Polo Ralph Lauren Factory Store - Concord
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· 317 reviews
8111 Concord Mills Boulevard Ste 258, Concord, NC 28027
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18. Nordstrom Rack - Charlotte
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· 724 reviews
9563 South Blvd, Charlotte, NC 28273
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