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1. Adam & Eve Charlotte - Charlotte
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· 29 reviews
1437-A South Blvd, Charlotte, NC 28203, United States
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Tiffany Nguyen: Terrible customer service. I was overcharged for the item. Luckily, I noticed and mentioned it. They would not honor the price that was on the actual tag, instead said they could give a 20% discount. Won’t ever be back. There’s better shops in Charlotte.
Whitney Killian: LADY WAS VERY RUDE
Lisa Wright: I had the best experience at this location today and it was because of the great customer service I received from Tay. She was very friendly and helpful and knowledgeable about the merchandise.
Allison Whitaker: We visited on a Sunday afternoon recently and had such a great experience with Lauren. She was knowledgeable, kind and helpful! The prices are reasonable (including the clothing pieces) and I appreciate that most items came in straight sizes and plus sizes! We’ll definitely be coming back for any of our needs of this kind. 🤫😉
Emily Vigneault: Way overpriced I got something literally a 100 dollars cheaper at just for pleasure
Matthew Helton: Everyone working here was absolutely phenomenal!! They have brand new management, and are very very helpful.I came here because of the bad reviews and wanted to see if this was an actual thing.Couldn't have been more of an opposite experience!
TT Mac: Came in on January 9th and all we received was a hello. Walked around never did anyone ask if we needed help looking or anything. Absolutely no interaction with me being the customer. CUSTOMER SERVICE WAS HORRIBLE...
Molly Jordan: Great selection in this store. Thanks for understanding my needs and helping me to find exactly what I wanted!
Annabella Neko: Reasonable prices, excellent quality, excellent knowledge and overall excellent service. My recent shopping trip here was great! Casie and Josie both were great and helping me find what I would like and in the way I wanted to it to fit. Certainly a cut above some of the other adult entertainment stores that I have been to. This store will be seeing me more often.P.S. the original people that were the subject of poor reviews from a year ago were fired. So give this store a chance!
David G: Can’t figure out why so much hatred & negativity for an ‘adult playground’ shop.The store is clean & well stocked.. staff was polite & helpful in respectful manner..Anybody who walks into a sex-toy shop only to complain about the prices is a moron.. NEWS FLASH: sex sells & people are willing to pay for things to spice up their life. If it’s not in the budget, that’s no fault of Adam & Eve!
Alex The Lion: Don't know what everyone else is complaining about, I had wonderful service, friendly without being invasive or uncomfortable, and I'm pretty nervous about buying this sort of stuff so it's hard for me not to be uncomfortable in this kind of store. Hard to find something on a budget but definitely worth looking. Will be coming back in the future when I need something new.
Dee Irick: Everyone from this store is always so rude... including the Asian lady. Today I was going to cachet nail and then Adam and Eve until the Asian lady came outside and said that I can't park there. In the stores parking? “It’s for Adam and Eve customers only.” I didn’t even walk away from the car yet, so she had no idea if I was going in or not. She just came outside and said that. It’s no Saks! Not even Victoria secret. So who is this lady??😩🤯🤷♀️I’m still getting my mani and pedi tho 🤦♀️On another occasion they stopped me and asked me to look through my purse. Even tho I as buying a bunch of stuff. I walked out. No you can’t look through my Valentino bag lady. She treated me differently because I have tattoos. I have tasteful art. And btw that doesn’t mean I’m a criminal. I’m a mother, a wife, a daughter, and a friend. I am educated. And I work hard for my things. And I am accomplished and proud. You don’t know me so HOW DARE YOU...Another time, the lady behind the desk wouldn’t run my husbands debit card with me handing it to her, even though my husband was right next to me. This place is terrible. And some of these (if not all) good reviews are clearly written by the staff themselves. What customer takes a pic of the store trying to advertise the place?? Lol again not confirmed, but pretty fishy...
leonardv2: I will never buy from this location again. The white woman with the glasses is racist, uninformed, and tries to pressure you buy more expensive items. This is why im fighting their charge with my financial institution as I speak. DONT buy from this location. You will get better service from the Concord location.
Erin Harrington: Super cute display! Friendly and helpful ladies!
Ollie Frye: The store was out of what I went into get but the generosity and helpful attitudes of the store associates made up for it. Thanks ladies!
Jack Frederick: manager and other staff racially profiled me as a shoplifter before i had a chance to even look at the product. after reading other reviews i understand it is because i am an african american. the blonde manager and brunette (both white) employees were both obviously intoxicated while working and i overheard them saying racist remarks about me. i emailed upper management and they offered to meet me there to remedy the issue but when i walked up to the shop I saw that the same racist employees i complained about were there. i will never visit this establishment again. wish i could give zero stars
salty sweet: Helpful and patient with my questions. Not a huge store but good selection and good atmosphere.
Niasia Hart: Will not be visiting this store again. Was there last night with 3 other friends ages 20-21. Didn’t even step inside good enough before we were asked if we had ID. We were watched from then on the clerk even went to get another worker from the back who also watched us. We continue to look around the store trying to pay it no attention until one of my friends and I decided to pick up and goof around with one of the items and the clerk basically yelled at us to stop as if we were kids.... terrible serivce, and small selection
Nia Williams: So....we were going to come here but the lady that popped her head out the door was SUPER rude. We parked in front of their store and walked toward the nail salon next door to see how long the wait would be. We were going to walk back over to Adam & Eve to come inside because we knew we were going to have to wait on a nail appointment.The lady inside popped her head out the door and with an extremely rude tone told us we had to move our car. My friend told her we were coming back over there after we got an appt. Her response was "ok if you get an appt you need to move your car." CLEARLY WE KNEW THAT.Very nasty lady. Horrible attitude. The store already has bad reviews and someone else left almost the exact same review.You just lost business. Won't ever come here again. Wish I could leave 0 stars.Now I'm seeing other reviews here saying she is very rude to people of color. So now it makes sense!
Taylor Marie: The store is nice and neat but the employees are weird. The cashier at the time was very rude and she watched us closely asking every two seconds if help was needed (we were the only ones in the store) note the store is not big AT ALL she was literally following us around‼️ Also This store offer a VERY SMALL selection of items and it’s ALL overpriced😡 Will NOT be returning and will NOT recommend this Adam and Eve to people of color‼️‼️Me and my husband felt very uncomfortable😔
Marissa: Will never enter this store again. My partner and I (African Americans ) came here last night. There was a white couple in the back of the store, the cashier was behind the counter. We enter the store and start looking around. The cashier comes from around the counter and pretends to "dust" while keeping her eyes on my partner. I noticed this, got her attention and we immediately left. That was my first ever experience of such a thing first hand. (Racism, prejudice, stereotypes) will never go away. She had no reason to think we'd steal other than us just being black. I was angered by the whole experience.
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Lingerie store
2. Soma - Charlotte
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· 25 reviews
4400 Sharon Rd G07, Charlotte, NC 28211, United States
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Deborah Pearson-Heyward: Love Soma but sad that it is not longer at Northlake mall
Erin Eley: I’ll start by saying, I LOVE Soma. It changed my boobs’ lives. I visited this location on vacation and was WOWED by Caroline and Kendy. Their level of service and professionalism went beyond any expectation I had. As a manager in customer service, I would hire them in a heartbeat!
Theera D: Staffs weren't helpful at all and it wasn't busy when I was there. I end up walk out and went to Victoria Secret instead. Victoria Secret staffs were more friendly and very helpful. Disappointed and i am not going there again.
Estefany Aguilar: I’ve been to this store before, but today was my best visit so far. Rachel was very helpful - she sized me perfectly and found every product that I was hoping to find today. Then, Autumn checked me out and also provided me with amazing service! Usually when I check out no one tells me coupons available through my rewards, but she did, and was able to save me a great deal of money. I got what I was looking for and more all thanks to the amazing customer service Rachel and Autumn provided. Thank you both!
Jess Reed: Katia is literally the best at her job. She took her time to pull everything I needed and ordered the exact color I wanted. Hands down, if you need any intimates for to Soma!!
hayden keziah: The manger at this store (I am so sorry I have forgotten her name) and the associates today made me feel warm and welcome after I had a bad experience at another SouthPark store. I appreciate soma products but more importantly- this store treats everyone well and is so incredibly helpful and kind. And that will keep me coming back for life. 5 stars all around. Great products and great people!
Yaviri Escalera: Great customer service.
Michael Rubin: My wife was able to find what she needed. Bought an additional bra on sale.
Jamesha Brown: Need more training to help teen girls. The lady was not helpful at all!! Customers need work!!! I will NOT GO BACK!!
Marina Litvinenko: Deesha was wonderful!! Thank you so much for great customer service! 12/10
Elizabeth Allen: I got 3 underwire bras, and all of them lost one of the underwires in the first week.
Lauren Santana: Literally the ladies here do not know how to size or help you find a bra that fits. I’ve gone here twice recently and wasted my money on bras that don’t end up fitting correctly. Very disappointed because I have loved these bras in the past
Sara Miller: Best bras!
Irene Primeaux: The service is always great but there has been a steady decline in the quality of the lingerie.
Natasha Nat: I found a new bra store! They are very nice.
marsha ivey: Love me some Soma. The fat back bras really work
JC WALDROP: Try me
Bill Kathy Bambach: Love the merchandise.
Shannon Reed: Great staff and very helpful!
Cece's Exploration: Employees were very nice, even helping when I had to get a different size for my friend who was in the dressing room, a bit more pricey than Victoria Secret, and was pleased with the plus sizes.
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Lingerie store
3. I. C. London Lingerie - Charlotte
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· 65 reviews
4310 Sharon Rd T13, Charlotte, NC 28211, United States
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Lingerie store
4. Priscilla McCall's - Charlotte
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· 88 reviews
4903B South Blvd, Charlotte, NC 28217, United States
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JAMES MARTIN: Both young ladies were knowledgeable about the merchandise, friendly and courteous!
Jessica Martinson: Always a laid back vibe in here. Good customer service. No judgement vibes.
Nikki Teshawn: The employee was employee-ing that morning! She was knowledgeable and helpful!
Jaquasia Johnson: Got everything I was looking for plus some! Thank You for great customer service & a good time!
Shennel Hall: Beautiful lingerie
Leash and Leather: Pam is the lady you want! She made the best suggestions and was just lovely all the way around! Best experience ever!
Patricia Benson: Great accessories good customer service
Cheryl Lane: Jus what you need dance wear novelty items for men and women galore so much to choose from it'll make your head spin
Sandy Snyder: Do NOT go here!!! They ROBBED ME $70! I came here 10/04/21, in the evening, to shop for some lingerie. Because of COVID, the fitting rooms were closed. I was hesitant to buy anything without trying it on first, but I was assured I could return the items within 30 days as long as I have the original receipt (A lady with very short hair told me this). So I bought 2 similar pieces, knowing I'd likely only keep the one that fit/looks best on me. I tried them on that night when I got home and knew immediately which one I would return. I almost returned it 10/06/21, but I had a conflict and a busy week in general. I was thankful to have 30 days to return it. Just 6 days after my purchase, on 10/10/21, I had time to return it. It was a different lady helping me, and she had to call the manager to walk her through how to do a return. Well apparently, they have a 3 day policy, not 30 days, even though I was assured "30 days" multiple times from the original staff member. I was furious as I came so close to returning it just 2 days later. Heck, I could have returned it the same night if I knew their true return policy. I WAS LIED TO! I wish I got the "30 days" lie in writing or on video. The manager never offers to talk to me on the phone. They hang up, so I ask the lady to call the manager back and ask if I could perhaps get store credit instead of money back. (I was lied to after all!) She calls the manager back and then relays to me that I could only get store credit if I returned it within 3 days because ... get this ... THEY DON'T DO MONEY BACK! So not only did the original lady lie about 30 days, but she also lied about me getting my money back. UNBELIEVABLE. These employees are either LYING or NOT TRAINED to the store's actual return policies. I WILL NEVER GO BACK! This store doesn't deserve your business.
Maddie Watson: Wonderful selection! Very friendly and helpful staff.
Sherry Polk: After walking around and no one asked if I needed help or even said hello, I get to the counter to pay for what I wanted the cashiers talked to each other for a nice time once I realize no one wanted to check me out I left the stuff on the counter and walked out. Won't be back.
Ravi patel: Great staff
Poke Savage: Chill and quiet
Connie Holder: Not much of a selection but very nice staff.
Josh Dixon: Nice store, very clean. The lady who was there was very helpful to everyone. It didn't look like much when we entered but it turned out that they did have a very nice selection of just about anything you could want or need.
Jolisia Epps-Smith: I love this place! The selection is expansive and the prices are spot on!
Dee Williams: Staff walks around watching you in the store as if you're trying to steal something,...very uncomfortable.
Robinette Taylor: A fun place. This is a good place, but after further review of my product and receipt, i question product pricing and advertising. The young lady was kind, informative and sale motivated. I was charged $10 extra, product price stated 28 I paid 38 and the product said waterproof and is not. Im not bitter because theirs always a chance that you will be had in places like this. My advice is chk your receipt and pray the product work right. I do live 500 miles away so i couldn't do anything about it.
Latasha Joseph: A lot of items on sale. Very clean and organized.
betty boop: Minimal choices of itemsSmall sections
Filip Nowak: I bought my wife the surprise bag for $20 and my wife got very upset when she opened the bag. The bag contained a lingerie for a skinny woman and my wife is little chubby, which got her very upset.I've went back to the store to try and return all of the contents (unopened) to get a different bag, however they said they can't take it back or exchange it.This is not right! You guys should not be putting lingerie in the bag, as you don't know what size the lady wears.
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Lingerie store
5. Jockey - Charlotte
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· 43 reviews
5404 New Fashion Way, Charlotte, NC 28278, United States
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Walt Liebert: Nice staff ever helpful
Tony Spence: Could not find the black undershirts I liked in my size, but I got a great deal on (3) colored t-shirts. They had a good sale going on.
Pat Able: I've been a customer of jockeys over 20 years the store was well stocked with a large selection however for an outlet store I expected better sales and lower prices on some of the merchandise that was in stock I have no incentive to return
Kevin Feeney: Emergency stop for. Wife and she did not pack her bras
Kristal King: Way overpriced. And I felt a little uncomfortable going to try on undergarments with only 2 males working in the store. Hard pass for me.
Danny Kenney: Awesome customer service and the prices are ideal.
Elaine Williams: Always happy with clothing, the last three times I have shopped at the stores there is a BIG problem with doing a exchange. Today I was charged the wrong price on 2 items and had to drive back a mile to get it fixed. The staff has a problem with a exchange so they do a refund then a recharge but it takes them 25 minutes to decide how to do it.
Ritchie Marion: This WAS one of my favorites, always shopped there when I was in Charlotte to visit my son. I will no longer shop with Jockey. Customer service was terrible. RUDE clerks.
Brenda Radford: Wonderful the lady that was working , was so nice and kind and very helpful. We need more people like her in this world.
Michael Fellini: I typically find some very good values at this location. The product being produced is very very good. And the staff is very pleasant. And the store is overall well maintained
Stephanie Hodge: Excellent staff
Renee Jeffreys: Great sales going on know. Robert was awesome 🤗
Michael Freeland: Pricey
Cara Turner: Robert was very knowledgeable! Great services! Double checks his work.🌷❤️❤️
Cheryl Lamar: Great service
Sandy Beaty: The best customer service you could ask for in a retail store!!
Michael Wheeler: Great prices and friendly sales associates
Betty G: Only one in charlotte premium outlet mall's jockey outlet. Fitting room not open but live close enough to do returns, which were no problem. Make sure you join Jockey Club and do AAA coupon booklet. Felt safe.
Charlotte Rider: Loved the deals. Products were cheaper in store than on line. Stocked up. Great deals.
Jess Wilson: This place has had some awesome deals going on lately. Some of my favorite clothing items are Jockey, and typically they're pretty pricey. But today for instance, I spent eighty something dollars and apparently saved like a hundred and fifty... that's pretty sweet.
David Delfiner: Love it... and everyone is so nice.....shout out to Janee
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Lingerie store
6. Torrid - Charlotte
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· 127 reviews
5512 New Fashion Way Spc 105, Charlotte, NC 28278, United States
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Paul Rivera: Came to pick up an online order. Store has paper sign saying stores hours are 11-7. It’s 6:26 and they are closed. Would give 0 stars.
Lauren Stanton: Closed in the middle of the day. 3pm. Get it together.
Brandie Nicole Hamilton: The best clothes for my body type. I love them.
Natasha Skinner: love Torrid, they were having a good sale, called to make sure they were having the sale inside too. get there and they were closed. at 5:30. i called again they said they were closed for the day. Hours listed as being ope until 8 :(
Shameka Baines: I went in today in search of a sweater. Kelly was assisting but I couldn't commit to anything. Casey tried assisting and no fault to anyone, I just couldn't make up my mind. Kelly and Casey are the most patient and honest in-store help. If you ever shop here...trust these 2 only!! Great experience. Thank you ladies.
Kernise Jones: The staffed is always extremely helpful.
Ava Kathryn: Lots of options!
Veronica Becerra: I don't know why close before 9pm!!!!
Tracy Jordan: I'm a big fan of Torrid, and this smallish shop was nice with very pleasant staff; however, it certainly was not in line with my experience of an outlet store. Yes, I'd shop here again, but with the understanding that pricing is the same as at any other Torrid location.
Paula Montes: Omg!!!! Hello??? I'm here 🤦♀️ says open and drive 30 min to have a sing at the door saying reduced hours closed at 6pm 😳 wow thanks!
Steve Pope: It was awesome the employee was great
Erin Gallagher: You should really update your store hours so that customers don’t drive 30min cross town just to see a sign on the door with reduced hours.
Tawnya “Tawny” Pedro: LOVE TORRID!! This location rocks!! Super friendly, courteous and pleasant staff.
Authentic You: Cool store.
Cherri Gurley: Lots of comfortable cute pieces for voluptuous women like myself.
Leah Dover: Wonderful staff very clean awesome selection
TEC: Manager Karen has a lack of customer service attitude or initiative and doesn’t even try to find information that she doesn’t have if she needs it to help the customer. Not a good look for management. Lacking Customer service skills doesn’t smile was partially helpful but shouldn’t be in management.
Tena Bougor: My great niece bought a pretty dress here.
Nita Puckett: The Young lady at the register was friendly but I expect to find really good deals at outlet stores, and did not find any here.
Ben Bailey: Their hours are inaccurate. They are not open when they say they are.
Amanee Shabazz: Employees barely noticed us in the store
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Lingerie store
7. Victoria's Secret - Charlotte
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· 313 reviews
4400 Sharon Rd, Charlotte, NC 28211, United States
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Karol: I like the visual communication of Bictoria Secrets. I'm only going to talk about soap creams and perfumes, which is what I usually buy. Be prepared to spend more than necessary because they always have some crazy promotions that nobody understands but actually force you to buy more, for example one product is worth $27 two for $34.90 something like that. This last time I went to the store I just wanted a moisturizing body cream and nothing else, I ended up leaving with four products. Congratulations to the brand's sales strategy team, they managed to make me buy more than I needed.
Tabitha Baldock: Over priced me when it was 5/$40 on the mists and charged me the buy two get one free disappointed
Jucci Drugs: 😏
Lynda Ledford: I loved 😍 ♥️ it !! I found some great deals!!
Maria M Copelli M.: I LOVE IT.
Isabelle Kelley: I'm not the biggest fan of stores but I was immediately acknowledged without being overwhelmed. I was helped and assisted by the lovely Adele. She was able to help me choose the perfect bra which covered multiple purposes and I managed to find knickers to match that I never expected. I also looked T the perfume section and I was helped by Lindsey. She was also very lovely and positive. I would definitely come to this store again as opposed to my normal online shopping gala. Definitely the sweetest ladies to deal with in here!
Jessica Mahone: As soon as I walked into the store, I was kindly welcomed by the employees working that day. The team of VS experts was very knowledgeable and I was able to find exactly what I needed quickly. And even at the very end of my experience in the store, Annette at the register was super sweet and helpful. Victoria's Secret appears to have a great team of staff working at this location !! Kudos !!
Monika White: The representative was nice; however, she wasn’t very knowledgeable about the products within the store. She told me Heavenly was only going in one portion of the store and I found out differently as I strolled through the store.
Jenni Jones: Always my favorite store. Staff is wonderful
letizia ragno: Very kind saleswomen accompany you in a comfortable environment where you can dream. Always nice to come back.
Alissa Goodrich: While shopping I was greeted by a worker named Vung, “V” (nickname). She made my experience at Victoria S. one to remember! This girl deserves a RAISE!! Thank you so much V!!
Kællum: Friend and I came in. Retail workers were not helpful and rude. One retail worker kept starting at me and was very creepy. Very slow service and quality is very cheap.
Bianca Drake: ALWAYS an issue with my online orders or bill statements. I was charged a late fee for a $2 balance. After I called before it was due to see if I had to pay it. Was told that it would just carry over to the next cycle.
Kathleen Hess: Too expensive!
wendy hiott: A very nice experience! I'm used to shopping online. I was helped by all four employees. Everyone there was just so nice, helpful and knowledgeable. I enjoyed myself. Very organized and clean and lots of stock.
Christina Calhoun: Savannah is a very Rude person for a manager! My husband went in to get a price adjustment (everyone and she spoke so strong with him and firm, I then called cause there was some confusion and I spoke to an associate before her and asked if I need tags for a price adjustment and that associate did not know the answer and instead of telling me she was getting we manager (Savannah) she just hands her the phone and she asked what I need, that frustrated me and having to explain it once again cause I was under the impression I was still speaking to the originally person who answered the phone, after explain I had a frustrated tone, she then explained what I need in a nasty way, and I told her to not be snarky, she then explained to me I was being snarky which was out of line on her end.If she is a manager can you imagine who else she is talking to like that. That’s no manager.
D Nieves: Great new selections of bras, just no matching underwear. Staff told me they are put out on the floor at later date, was disappointed in that. Sale prices were great along with the customer service!
Gwendolyn Keahey: Had an amazing shopping experience at Victoria Secret’s Southpark location because of Alexis! She was attentive to my needs. She was very professional and friendly. Next time you’re there, ask for Alexis. You will not regret it!!
Adeolu Abiodun: Beautiful location
Valerie Agyemang: Thankful for my gift from my Boo!😁
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Lingerie store
8. American Eagle & Aerie Outlet - Charlotte
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· 98 reviews
5518 New Fashion Way Suite 520, Charlotte, NC 28278
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Stewart Tyler: They simply do make clothes for people such as myself. I wear a size 42 waist, so I am clearly not their target demographic. Skinny teens IS.
Antonio Jimenez: Extremely polite and very helpful. One employee named Aaron was especially fantastic and a huge help and very patient
Elizabeth Portiyo: Hermosa. Ropa
Mirna Lopez: 👍
Reyna Jeanniton: RUN, don’t walk, to AE - Olivia made my day! I will definitely be returning next Black Friday! She came up to me to ask how my day was going, then proceeded to strike up a conversation with me, help me find pants similar to what I was looking for, and even suggested things she thought I’d look good in! Then when I went to try something on, she said I should come find her if I wanted to keep looking afterwards! I was so impressed with her professionalism and friendliness. I was met with the exact OPPOSITE attitude at Old Navy, and I wish I’d never left this store to go there. Please reward Olivia for this experience, especially because it was only her 2nd day! Olivia, thank you!
Steven: The manager is a colorist. I walked in me being (AA) she was already startled & appalled for me to be in such a place. She then followed me and my boyfriend who is also (AA) & Mind you the store is filled with customers that don't look like us. She proceeds to ask the only (AA) in there "Do you need help with something?" I politely said "no" & then she proceeds to stand there less then 5 feet away watching until I finally picked something. If I didn't have a gift card they would have never gotten my money. I don't play fire with fire but she was surely about to get burned. Keep it cute, Karen!
TOSHIAKI TAJIMA: 店内に入ってみたけど場所にもよると思うけど日本に在る店舗の方が広くて品数も多い様な気がする。
Ricardo Alencar de Azambuja: Bom atendimento, variedade produtos de qualidade do vestuário, a bons preços!!
Blake Parris: Purchased pants that shrank when I washed them. Returned to store and stood in line for at least ten minuets while one customer at the counter was being helped. Two other customers in the store. At least three employees in the store behind the counter. Not once was I acknowledged or helped. Finally I helped myself and left.
Gilgamesh Ao: Bien acomodado, Buenos descuentos, ropa de buen gusto
T St.: Typisches Angebot der großen Kette. Besondere Angebote konnte ich nicht ausmachen.
Taylor Pauletta: If you want to be charged more than once and told there’s nothing they can do about it this is your go to place!
M J: Scott is a great employee here! Thanks for your help today!
Amber Pitts: We came this past Thursday, Veterans Day 11/11. I checked out the store but didn't see anything I wanted until I stumbled upon the clearance racks. I saw several different leggings options (exactly what I was looking for). I saw a nice pink color (mauve-ish, and sorted through to find my size. There were plenty to choose from on the clearance racks. On top of the racks, they show the original price, along with the new price of 60% discounted. I was super happy to find a pair on clearance, in my size, in a color I liked! I took them up to the register to check out. The associate rings them up, and it only took $11 off, bringing them to ~$30 some dollars. On clearance, they should have been closer to $19-$20. I asked if that was the discounted price and she let me know it was. I asked her why the 60% didn't come off and she told me they were full price, not clearance. I then let her know that I got them off the clearance rack, and that there were quite a few of the same ones on that rack. She then replied that she could give me 40% off but sternly said 60% off was not an option. I told her I wasn't going to purchase since they were on the clearance racks but would not be 60% off. I left the store empty handed. Be aware that they have options on the clearance rack, MORE than one of an item, but they will not guarantee that they are on sale. I assume the store is very disorganized since an item with plenty of options on a certain rack, isn't in fact supposed to be there and the associates will not honor the placement of items they have put on their racks. Poor service, not-so friendly associates, disorganized store = no going back. Warning for everyone else who likes to shop here.
Elin Quinones: Great deals and military discounts!
Oriana Verdin: Marian was so nice best experience of my life. I love her she is a queen. ❤️❤️
Andrea Staton: Friendly and helpful staff, esp Anita. Lots of items on sale.
The Diy Club with Nancy: If I could live in their backroom. I loved this store when I was at Eastland.
Dava Schevlin: Called ahead to make sure they had my item, the other 3 stores didn't! and had them put it on hold. When I got there I was told I had to stand outside with the 25 people waiting to shop, just to pick up my item!!! Sad customer service.
Sharon Nichols: The window says limit 100 persons in store due to covid...there were13 customers in this store, with at least half that many employees; with two of them halting/guarding people at the doors. Girl said letting in as many as they could aid n sanitize after. There was no sanitizing going on. Felt rushed as they kept checking on. And it was the ONLY store in the entire outlet of 99 stores that was limiting customers.
Michael R: I wanted to thank American eagle for saving g me several hundred dollars today due to there terrible service. After all the marketing and work the company does to get a customer to purchase their merchandise poor execution at the register is completely unacceptable. Several cashiers just decided to wonder off leaving me waiting to check out. After the first one left to take a casual stroll to the back of the store, another one did the same thing both returning in two minutes to help the third cashier fold clothes for a customer being rung up. When a fourth employee meandered to the register and just started talking to the rest of the cashiers I just dumped what I had in the box by the line and walked out. I was in the premium outlets at around 1pm 1/1/21 watch the tapes if you would like to train your staff on how to not do business.
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9. Hanesbrands - Charlotte
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· 37 reviews
5512 New Fashion Way Suite 1066, Charlotte, NC 28278, United States
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Joan Craig: Posted discounts are misleading. Be mindful at the cash register. Ask to clarify what is 60% off.
Jamey Jennings: Great customer service and good deals
T. A.: It was closed for New Years eve. But the hours said open. Disappointing
Jill Young: So happy I shopped here for my Mom! Manager was kind and so helpful! Helped me select just the perfect outfits for her to wear in assisted living where they launder in high heat unfortunately and have ruined so many clothes already. Thank you for the help! I will be back!
Jeanette Griffen: It was a great store but I wish they had kids clothes. The sales associates were very helpful & nice. Also they had really good deals.
Rita Tighe: I was at the store today 6/2/22 at 3:00 pm.Door were locked an no sign?Has the store closed ?
Kayla Butler: Upon arriving to the store, my family was not greeted. I needed help finding a particular bra but I saw only one staff member ringing up a customer so I let it slide… until another staff member came out and asked group of young boys , who came after me, if they needed help. I was still never acknowledged so I decided to leave and not spend my money here. Overall it looked like a good selection of products but it was a bit overwhelming.
Sophia B: Cashier rung up the same item twice, so I was charged for something that I didn't get. Discount wasn't properly applied. They do not answer the phone.
Tierra Blair: First time being but very nice store
Tina Gale: Hanes was clean, the selection was good. They were having a good sale as well as clearance items. The associate was extremely nice as I kept asking her about the prices and what the sales price would be. She was very patient.I would go again!!!
LaShawna Stevenson: Found what I needed
Pinkee Shah: Get good stuff....
Lady Falcon: Good variety to choose from. Clean. Most of all the saleswoman was extremely nice. It was a Sunday night and she even offered to stay later if we needed. We found what we wanted before closing.
Mina Jones: Staff is always friendly and knowledgeable. Products are great quality. They also have free bra fitting. Great store!!!
Stephanie Nester: The ladies there we so helpful!
Ellen Harvey: Rasheeka was awesome!! I was so impressed by the service. She was so upbeat and helpful to us.
K Vans: The employees here are very helpful. The lady helping me knew what bra size I was without even asking. She picked up bras for me while I was in the fitting room and kept checking on me to see how they fit. All while checking out other customers and helping others on the floor. The store was having a buy 2 bras get 2 bras free. I Walked out a very happy lady with 4 new bras that fit perfect.
josh griffin: No thanks.
Dekeita Stinson: Barbara was very helpful and informative of the products they sale.
Frank J Samuels: I have used their online shop to purchase things in the past. I was pleased with their service and prices.
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10. Soma - Charlotte
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· 43 reviews
7808-D Rea Rd, Charlotte, NC 28277, United States
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Sylvie Brockman: This was my first time visiting this store after I was afraid to just order online without trying anything on. I did not feel welcomed, when I asked for suggestion the sales associates were rude and not helpful at all! I could hear them arguing at the counter as well. The one young girl at the register was nice, but the rest should not be working with customers at all! I had a very negative vibe being there and definitely will not be back. Shopping for bras and underwear is very intimate and can be frustrating for a woman. I will go back to Victoria’s secret where the sales people are always very helpful and nice.
Katherine Hunt-Ridley: Alex is amazing. Go when she is working. Walked in for a fitting when she is basically working alone. She walked us to a fitting room and shortly after fitted my cousin and I comfortably. Made us feel great, brought us options and was helpful. With Alex we didn't feel rushed or life an inconvenience.The other two associates were not that friendly. But I'm am grateful Alex was there
Sara Uicker: I love the Soma Products because I cannot use anything but wire bras. This last experience @ Stonecrest however, has left me questioning my continued patronage of Soma. After my online order was "mistakenly" cancelled I called the store and asked what had happened. They said it was just a mistake but since they were about to do inventory they were no longer accepting online orders. Not only that but when they cancelled my order there is now a hold on the card before the money returns to my account. So, I obviously then had to pay a second time in store when I did go to pickup my order. I just had nothing but issues with what should have been a pretty simple transaction. Coupled with the rude girl at the counter when I picked up my order just a genuinely bad experience in every facet.
Deedee Potter: The days of great customer service are mostly gone but NOT at this Soma. Amazing sales associates who care and provide very personal service. Will be happy to go out of my way to come shop at this Soma and these associates.
C F: Took my very shy teen for a first time bra sizing by a professional. Kelly was amazing with her, made her feel comfortable, explained each step of the process and educated her on styles, fitting, pricing..she was just wonderful.
Casey M: I rarely ever write negative reviews, but Monday morning at the Rea Rd. store in Charlotte I witnessed the rudest behavior. I am a frequent customer of Soma and stopped by on my way to an appointment. I arrived a little before 10am, I tried to open the door at 9:57 and it was locked. I didn’t knock, and no employee was in site (which is totally fine). No problem, I patiently waited and read on my phone until the store was ready to open. A little after 10 a store associate came and unlocked the door, she flung that door open so aggressively and she gave me a look that could kill as if I annoyed her for being there. She didn’t say a word, turned right back around and let the door close in my face as she angrily walked off. I was so annoyed by her behavior that I turned right back around and got in my car. There’s no way I’m going to enter or spend my money at a store where the employees make you feel so unwelcome.
T G: Sales lady made my 14 years daughter feels so uncomfortable after trying to give life lesson. Therapy and get her breasts reduced because she was top heavy. Me as a mother working on her self esteem, Kelly ( sale person) knocked me back 5 steps. Consoling my baby girl as well drive home and inside I wanted to physically hurt this woman. The cashier who was new was pleasant. She smiled and was very nice. Meanwhile Kelly ( black woman who measured me and my daughter) should be band from the store so she can sit home with her 5 children that she so graciously stated. FYI: I am a black mother, a single mother that promotes positivity into my kids. I was very unsatisfied and will never go back to that store. Corporate needs to handle her before another parent takes it I to their own hands.
Louise Pratt: I recently was with a friend and she told me that I was wearing the wrong bra size. I was embarrassed by this so I wanted to go to a place that would help me get fitted. Kelly measured me and gave me a couple bras to try on. She told me the differences between the lines. This is an excellent place to go for a good bra. No pressure to buy anything either, although I ended up buying 2 and very happy with them. Kelly was very helpful and she even saved me 20% by signing up for an email.
Reyna Kosla: My review is for the 7808-D Rea Road, Charlotte, NC store.There are not enough stars to show the exemplary customer service. Specifically, Angela and the manager. Due to a situation that is personal, Angela took the time to shop on the phone with me, discussing several items. Her patience and professionalism is commendable. With the manager's approval, the outfit was packaged in "Soma Style" and mailed from the store.I have had great customer service at some very elite stores but this was by far an amazing and unforgettable experience of compassion and professionalism.Thank you, Angela and management!
Nikki Nash: The ladies were very nice and knowledgeable. I will definitely continue to shop here.
Crystal M: Excellent service and selection. Great place to get fitted.
christine junghans: Outstanding customer service. Great fitting and so patient with me to find the perfect fit @
Kathy Glanton: Always good experience in store. Selections in store slim due shipping but enough options to make it a worthwhile trip to the store..
Amada Garcia: Because it has offers, I love the clothes here
Bianca Bredahl: The store closed at 6:00 pm and I got there at 5:55 yet the doors were locked and the sales girl comes to the door and gives me 3 reasons why she cant let me in. I told her I knew what I wanted and I would be quick she was extremely condescending giving me reasons why I can't shop. If the store is suppose to close at 6 the doors should stay open until 6. I guess they don't need my business.
rima solh: Soft and cozy
Shelby Freeman: Best customer service experience of my life!!!! I live out of town and came here to get a few new bras after weeks of back and neck pain. I've been wrongly sized in bras for years, and these women spent an hour making sure I tried on all different types of bras, sized me properly, and made sure that I was 100% happy with what I was getting! I HIGHLY recommend and will travel to go back to this location. Super great ladies with loads of patience and eager to help!
Shannon Hill: Went in to exchange something that I ordered online and the sales girl couldn’t have been nicer or more helpful. She made sure I got the sale price, had my new bras shipped to me, since the store didn’t carry them and I left with three other recommendations that were fabulous!
Richard Schenkel: Great store and customer service
Melanie Taylor: They were very rude to me! I wanted to try their new bra fitting technology but they told me that it did not work well and preferred to measure themselves! They only measured the band size! Brought me two stretch bras and offered no other help! I there to purchase new bras and the one I had on was not the right size which I knew. I heard the young sales lady laughing to her coworker that I had the wrong size on! Went to Hanes and had a awesome experience!
Mike Williams: Don't order online from this place!! In fact don't buy from this place!! Really no stars! Soma was no help at all when I had an order shipped to a business address and it was delivered on a Saturday. Because the business was closed, the package went to a pick-up location. Over the phone, I was told I have to go pick it up myself. The whole point of having it delivered was because I don't have time to go get it at the store. They wouldn't even credit the extra I paid for express shipping.
11. Soma - Charlotte
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· 49 reviews
6801 Northlake Mall Dr Suite 234, Charlotte, NC 28216, United States
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12. Tommy John - Charlotte
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· 28 reviews
4400 Sharon Rd P13, Charlotte, NC 28211, United States
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13. E Martini - Charlotte
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· 4 reviews
532 Gov Morrison St, Charlotte, NC 28211, United States
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14. The Reddoor - Charlotte
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· 95 reviews
5301 E Independence Blvd Suite C, Charlotte, NC 28212, United States
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15. Aerie Store - Charlotte
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· 46 reviews
6801 Northlake Mall Dr Suite 275, Charlotte, NC 28216, United States
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16. Torrid - Charlotte
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· 133 reviews
6801 Northlake Mall Dr Suite #129, Charlotte, NC 28216
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17. Dillard's - Charlotte
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· 880 reviews
4400 Sharon Rd, Charlotte, NC 28211, United States
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18. Unique Boutique - Charlotte
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· 29 reviews
2021 E 7th St, Charlotte, NC 28204, United States
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19. Victoria's Secret & PINK - Charlotte
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· 265 reviews
6801 Northlake Mall Dr, Charlotte, NC 28216, United States
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20. Ashley Stewart - Charlotte
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· 184 reviews
2770 Ashley Rd, Charlotte, NC 28208
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