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1. Rack Room Shoes - Charlotte
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· 125 reviews
8411 Ikea Blvd B, Charlotte, NC 28262
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samuel young: Super helpful
Terell Harper: Nice store!!
Sophia Ege: Really appreciated the customer service and how they helped me with a birthday discount.
L. A.: Can always find a good pair of sneakers
Lauren: Jay the store manager provided me excellent customer service from the moment I walked in the door, in fact the best customer service I've ever received at any shoe department and any retail clothing store in general. Even better customer service than when I went gown shopping for my wedding dress.As soon as I walked in Jay greeted me and asked me what I needed assistance with. I brought it 2 shoes that I got from Rack Room that I needed to exchange. Jay did not waste any time and called the closest store that had my size and looked online to find my sizes too. He seamlessly fixed all my problems within a few minutes and I left a very satisfied customer. Thanks Jay! You deserve a raise.
Carl Johnson: Small selection of over priced men's shoes
David S: Not open when advertised. Sitting outside a dark store at 10:17 AM
Sammie Mohammed: 8:35pm on 11/14/22 3 Employees 2 girls 1 boy standing around talking to each other! Not one asked if I needed assistance! Walked around store from men to woman’s and children and again not one asked if I needed assistance! First and last time visiting this location! They all should be fired! Went down the street and purchased Crocs for my husband! Ugghh!
Elizabeth Hyatt: The associates here were so kind and helpful. They went above and beyond and also made everyone feel welcomed.
Charles Davis: Store had the style and size of shoe I wanted. Service was cordial.
Leonard Wilder: Didn't find what I was looking for.
michael byers: Not the same customer experience
Daryel Miller: Bought some hard to find Timberland's and Lugz here... was very happy that they had them, and also very happy with the prices! Great store!
John James: Good prices but the selection is so so. I was looking for converse chucks and none to be found. Women's and kids selection is great but for guys it's pretty slim. Unless you really love Yeezy.
Ronny Bastidas: Excelente atencion lo recomiendo
Migdy Lopez: Muy bueno tienen un poco de todo, son muy amables
Myrna Smith: Store was clean, organized, great sales and I was met with good customer service. Unfortunately I couldn't find anything that fit me. So I left disappointed again.
R C: Personnel very friendly and knowledgeable about products.
javad khalesi: They say 50% off on the second pair but all brands are not included . Be careful
Charles Lassiter: Always have a great deal bogo 50% off can't beat it
Jeremy Morin: Good selection and good sales
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2. DSW Designer Shoe Warehouse - Charlotte
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· 362 reviews
9551 South Blvd, Charlotte, NC 28273, United States
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Palazoloup: Good prices, great selection. Friendly staff
Arlise Robinson: My cousin ordered some shoes online that were sent from a DSW store in Massachusetts. The shoes had a white bottom; however, bottoms of both shoes were dirty as if someone had worn the shoes and returned them.We returned the shoes to the store, and Emily at the customer service counter assisted us. My cousin told her the reason that she was returning the shoes was because the bottom of the shoes looked like someone had worn them based on how dirty they were. Emily responded and said "it's because our floors are dirty and the shoes get dirty from people walking around." It was a nice try at the answer, but nah man. Them shoes didn't even come from that store, so it's a no for that excuse. Second, we walked around that store for a few mins looking at shoes that had white soles, and none of the shoes at that store had that much dirt on the bottom. Third, whatever store sent the shoes, they put the clearance sticker on the bottom of the shoes on top of the dirt.Between the dirty floors, silly customer service answers, and the selling of dirty shoes, it's a no for shopping at DSW going forward. As for this location, y'all may want to call the company that cleans the carpet at Nordstrom Rack next door since Emily said the floors are dirty, which led to loss and business.Be safe!
Jason Ung: Bought 2 Reef sandals from DSW but they not true to size. I let it in closet too long so they reject refund or exchange to a bigger size because it pass 90 days. Nothing wrong with sandals, still in box but still reject. Customer satisfaction is not what they aim for I guess. Will stay away from DSW
P Jackson: Likely will not patronize this location again. I didn’t realize they closed at 7, it was 6:54. An employee ran to the door, grabbed it, and shooed me off. Excuse me for not knowing your hours!!
Rashidah Butler-Jackson: Jen/Jan the manager, is rude and I had a horrible experience with store employees while struggling to soothe my sick and overly tired toddler. If you value customer service and empathy, I encourage you to not spend your money here.
Valerie Larsen: Such a large selection..you should find what you are looking for here
tootsie Diallo: Love the place best staff ever
LSoulet: The ankle boots selection was pretty limited. I have been in other locations in Central Florida that have a much more diverse selection.
charlotte Lee: Good costumer service friendly atmosphere shopping in Charlotte NC
Alicia “Pooki” Diaz: I like DSW, however, Customer service is awful.
Kenny Van Horne: Closed at 6pm. WOW.....
Parez Faiz: This place is weird. They made rule just for me :)
Sheila Johnson: I didn't find anything that was listed on the website
Emanuel Ramos: The shoe selection is fine and plentiful but my gripe is the checkout area. The dread of all shopping experiences.They make you do a reverse loop to then exit. You'll see it when you go and you'll wonder the same thing...just why?I assume to create a longer area for a line of people to stand but this forces your customers to walk into each other repeatedly to enter and exit the lone. That experience alone makes me realize the management doesn't care about the customer.
terrick Young: Nice selection to choose from..
Otrice Ellis Gibson: This location is as expected. Very neat amd clean. This location is usually well stocked. Very attentive and friendly staff. I usually shop here for sandals because they usually have a good selection of all styles. My last purchase was cute flat sandals to wear with my swim suit to the pool while on vacation. They were so cute that I bought another pair online while on vacation then the 3rd color when I got back. They were on sale and I had a fee rewards for being a vip member and it was my birthday month.
Edgar Vazquez: would have liked to see better selection os sizes. little pricy. expect sandals to be durable at those prices.
Shaquala Rice: Great selection and reasonable prices.
Luther Braswell: It was ok. Couldn't find anything I wanted
Jim Mabon: Don't even answer their phone
Deborah Pearson-Heyward: I can always find something and I did for a good price
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3. Shoe Carnival - Charlotte
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· 182 reviews
8150 Ikea Blvd, Charlotte, NC 28262
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Miriam Delrio: Muy bien
Anthony Chaudéron: Big selection of shoes but prices too high for my budget
Danny Cao (Kaos): Great selection of shoes and sandals, great prices… not too impressed about the staff here… they seem like they do t want to be here… I walked by at least 3 employees and not one has said hey to me or even asked if I needed help…. Disappointed….
Pisces: Great selection of women's shoes always find 2 pairs!
odetta bailey: Good place to find unique styles and dress shoes.
Mr. Fred: Good staff.clean store.great location. Lots of parking.good prices many choices of shoes
Harold Gonzalez: Good shoes at low price
Gadi Yekutiel: Large selection.Store is clean and organized.Staff is friendly
Marco Carrera Santiago: Preciosos 💖 excelente atención
RROCKY DOG: I'm always up in here buying sneakers or casual shoes. Laid back atmosphere.
Yvonne Russell-Uitenham: Found the perfect shoe at a great price yeah!!!
Tuyet Nguyen: Best price is back to school shoes...
Arthur Costello: Good prices, large selection of foot wear.
Myrna Smith: The store was clean, plenty of sales, at least one associate acknowledged my presence but I couldn't find anything. Sizes were few in most designs limiting choices. Left with nothing.
Jerrod Miller: I went in to buy a pair of shoes and walked out buying 3 pairs because of the prices on their shoes.
Gjygeka Diallo: Always have what I need an More
John James: My only gripe is the selection is really limited. If you're looking for converse chuck Taylors look elsewhere.
Holly Sullenger: Good selection and good customer service.
Xavier Ochoa: Buenos precios ,bonitos zapatos , buena atención en Español .
Keisha Townsend: I go here to get vans. My kid’s love them
lalesha horne: Prices are not good
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4. Famous Footwear Outlet - Charlotte
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· 160 reviews
PREMIUM OUTLET, 5506 New Fashion Way #350, Charlotte, NC 28217, United States
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4worldlovers: 
How do I return or exchange items bought at a store?
Can you tell me the hours of operation for a specific store?
How can I track an order I placed in a store?
How do I return or exchange items bought at a store?
Can you tell me the hours of operation for a specific store?
How can I track an order I placed in a store?
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5. Finish Line - Charlotte
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· 158 reviews
5512 New Fashion Way, Charlotte, NC 28278
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4worldlovers: 
If you’re searching for one of the best shoe stores in Charlotte, NC, look no further. Finish Line Charlotte Outlet Center has the latest running shoes, basketball sneakers and athletic clothing from top brands like Nike, Jordan, adidas, Puma, On Running, and New Balance. We're committed to providing top-notch customer service and offering a variety of products for men, women and kids so you can find all the popular shoes, on-trend clothing and accessories you've been looking for. Come in to our Charlotte shoe store today and leave with fresh kicks on your feet and new gear in your hand.
Visit us at Finish Line Charlotte Outlet Center and stock up on the latest and greatest styles like, Air Force 1, On Running shoes and Crocs. Check our sneaker release dates for upcoming launches like Nike Air Max, Jordan Retros, Nike Dunks and more.
If you’re searching for one of the best shoe stores in Charlotte, NC, look no further. Finish Line Charlotte Outlet Center has the latest running shoes, basketball sneakers and athletic clothing from top brands like Nike, Jordan, adidas, Puma, On Running, and New Balance. We're committed to providing top-notch customer service and offering a variety of products for men, women and kids so you can find all the popular shoes, on-trend clothing and accessories you've been looking for. Come in to our Charlotte shoe store today and leave with fresh kicks on your feet and new gear in your hand.
Visit us at Finish Line Charlotte Outlet Center and stock up on the latest and greatest styles like, Air Force 1, On Running shoes and Crocs. Check our sneaker release dates for upcoming launches like Nike Air Max, Jordan Retros, Nike Dunks and more.
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6. Foot Locker - Charlotte
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· 134 reviews
3121 Freedom Dr, Charlotte, NC 28208
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4worldlovers: 
Foot Locker is a leading global source of athletic footwear, apparel, and accessories. Catering to the sneaker enthusiast, if its at Foot Locker, its Approved. Foot Locker provides the best selection of premium products for a wide variety of activities, including basketball, running, and training. From humble beginnings supplying the local community with premium footwear in the Puente Hills Mall in the City of Industry, California, Foot Locker branched out, and now boasts over 3,000 locations on virtually every continent. Known as the premier location for performance athletic and casual sneakers, Foot Lockers trusted and knowledgeable staff are there to assist with all of your sportswear needs. Foot Locker carries every major athletic footwear and apparel brand, including Nike, adidas, Jordan Brand, PUMA, Reebok, New Balance, Under Armour, Vans, Converse, ASICS, FILA, New Era, Champion, and many more. Styles range from the latest cutting-edge performance models to casual classics for everyday wear. In addition to the physical storefronts, FootLocker.com is a top online destination for sportswear. For the biggest sneaker aficionados, FootLocker.com also offers a schedule of release dates for the hottest and most anticipated styles months ahead of their drop.
Foot Locker is a leading global source of athletic footwear, apparel, and accessories. Catering to the sneaker enthusiast, if its at Foot Locker, its Approved. Foot Locker provides the best selection of premium products for a wide variety of activities, including basketball, running, and training. From humble beginnings supplying the local community with premium footwear in the Puente Hills Mall in the City of Industry, California, Foot Locker branched out, and now boasts over 3,000 locations on virtually every continent. Known as the premier location for performance athletic and casual sneakers, Foot Lockers trusted and knowledgeable staff are there to assist with all of your sportswear needs. Foot Locker carries every major athletic footwear and apparel brand, including Nike, adidas, Jordan Brand, PUMA, Reebok, New Balance, Under Armour, Vans, Converse, ASICS, FILA, New Era, Champion, and many more. Styles range from the latest cutting-edge performance models to casual classics for everyday wear. In addition to the physical storefronts, FootLocker.com is a top online destination for sportswear. For the biggest sneaker aficionados, FootLocker.com also offers a schedule of release dates for the hottest and most anticipated styles months ahead of their drop.
Brit Bennett: Thank you for reminding me why I buy most of my shoes online bunch of lazy I don’t wanna be here on a Sunday airheads if you are seeking shoes for the lil one don’t waste your time didn’t have nothing…
Matthew Dockery: Great selection of shoes, very friendly and knowledgeable staff, Chris helped me and was very friendly, professional, and knowledgeable. All in all one of the better foot lockers I've been in!
Neek H: Good customer service. So far Best location I’ve been to
Donnia Davis: Enjoyed the unique shoe options and size availabilityGreat customer service.
Leon Steele: Can't go wrong at Foot Locker. There are always great shoes and when you can catch a sale - watch out!Customer service was great; however, inventory was lacking. We grabbed several pairs of shoes that were on sale and some fall sweatshirts as well!
tunisia sanders: Terrible customer service
TaLeena Ashley: I called to find out what sneakers they have in , very unprofessional ghetto associate . Whoever worked on May 22. 22 at 1pm all associates were very very unprofessional not customer friendly and straight up ghetto I would never spend my money here
K Hicks: Placed online order, received 1 shoe in the box. Person who fulfilled order from store did not even have the decency to check the box to ensure proper item(s) were included before shipping out. After calling customer service they contacted the store directly and requested shoe be mailed overnight to us. The store sent to an unknown address in PA and order was refused and sent back to shipper. Tried calling store this morning and selected option for Store Associate and received the following message: " I am sorry we cannot take your call at this time." Horrible display of customer service and shows the integrity or lack there of the staff at this location.
Smeag Scientist: They don't answer the phone
LaVonda Stokes: Great service and was very professional!
dj Henderson: My favorite shoes is not in there I have to go online
Nikita Alexander: Light skin mix looking guy attitude was very dry and rude so uptight . I think he should loosen up he’s in a place of business. No help at all it really just self service to by this time all I needed was to get my right size no type customer service just straight attitude no smile no nothing. Only giving two stars because the lady said bye as if that would help being her co worker showed no effort .
Eric Cash: Phone broke or something 🤷🏾♂️
Latasha “TheBabyCake” Cross: Same ol Footlocker I would say🤔🤷
Tammie Morris: Need more women sizes please
Kiem Kpa: Good place to go
Kimberly Cohen: Customer service was great! The selection for youths was slack...
Viya Washington: Love😍 how i can walk in not 🤔knowing what i want... But walk.😁out.with some 🔥🔥 kicks
Rhett Michael: Tons and tons on unique shoes.
Yolanda Williams: AWESOME customer service
Tee Anderson: Ghetto
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7. Rack Room Shoes - Charlotte
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· 124 reviews
8036 Providence Rd #400, Charlotte, NC 28277
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Robin Champaign: Super helpful clerk and great assortment of shoes. Every price and type. Good supply of most sizes. Zero of womens size 12. Yes there are women with large feet. Elizabeth Taylor was size 10.
Juan Betancourt: Finally found the sneakers I want with great assistance!
Christina McDowell: Great selections ,but they didn't have the color of Champions, I wanted but cashier was so sweet and kind and helpful so she told me what store had the color I wanted and she was sooo nice . I purchased a different color and definitely getting the color I want as a gift after Christmas.....Great store ......,
K Williams: Manager here was very polite great customer service.
johnny Daniels: They was so nice in this location
Arkadi Libman: Poor customer service.
rusty shackelford: Great selection, friendly helpful staff.
Thomas Herman: It's a shoe place, just a shoe place
Thats One Classy-Lady: Found the shoes my husband wanted and at the right price. Had a $15 off coupon so it was an added bonus
Ace Zhao: excuse me :D
Becky Johnston: This is a good and safe place but for women's there's is not many options and for most of the shoes the sizes are lower which makes it hard to find shoe you like that will fit
Linda Ross: My boys love the athletic shoes.
Reddman67: Extremely helpful staff at this location....and I got back 6 months later with my kids and the staff is still helpful
Dempcey Knight: Clean store, lots of shoes however, lots of the same type shoes. Polite cashier. Greeted when I walked in and out despite not buying anything.
David Barton: Lots of shoes....
Rene Larson: Very helpful and nice staff. Great selection of shoes to choose from.
Asa Holloway: Limited,on non slip work shoes
K: Great people
Julie Tomlinson: Lucky to have a quality shoe store in such a convenient location. They always have a deal going. BOGAHO
jose luis vargas guevara: Good prices, good attention.
Suzay Smith: Great staff, nice set up of store, variety of name brands, great prices, buy one, half off, always a great deal, and excellent customer service. Thanks for being Great @RackroomStaff!
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8. Foot Locker - Charlotte
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· 131 reviews
4400 Sharon Rd E20, Charlotte, NC 28211
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Aliyah Sampson: My experience with footlocker at South Park Mall was unprofessional. I think this store should be shut down just like the other stores. Especially since South Park is a very fancy mall. Their customer service is bad. I ordered some shoes online, and I had them shipped to the store. Well, I wanted to know what the status of when my shoes were going to come in. Well, I call the store 4 times within one day. Nobody never answers the phone. When I finally got someone on the phone, they acted like they had no clue on the information I was giving them. I think the employee doesn't take customer service seriously or shows the customers no attention. Due to the status of my shoes, I never received my shoes on time due to the employee or manager that runs that store. I used to work at footlocker and footlocker kids in the past, so I know how that store operates.
Hannah Steel: Went all the way to the mall for footlocker to be told it's no longer in the mall. If this is correct you really need to update your website.
Robert Tring: Looked all over for this store in the mall and figured it must have shut down
Khalif Assimov: That very good
Jolene Vilis: Again poor selection of women's shoes.
Katelyn Griggs: I have attempted to call this store about 15 times in regards to an order I had placed that I needed refunded because I live out of state and the order that was placed was meant to be a gift. I am either hung up on or sent to voicemail. I am very disappointed and irritated that it has been so difficult for someone to pick up the phone as I have limited/no availability to drive 6 hours to Charlotte to resolve this issue. I have also attempted the call center and my carrier who both told me, "There's nothing we can do." and simply being rude.
Lina Bejarano: Muy mala atencion, no son amables los vendedores
Mads Jensen: Staff couldn't care less about me, and left to start servicing others customers, after mumbling something about not knowing if they had shoes in my size.
Alesia Kulahina: We got been inside the store and on front of me store worker hided our shopping bag from other store just stoledOnly after i asked to inspect cameras he gave back!!!
Elijah “Maurice” Watson: Great experience
janice osborn: Got a great deal on a pair of Nike
The fixer: One of the really good sneaker places around. Good place for Christmas shopping.
Linda Davidson: Excellent
Grace Mendoza: Just a bunch of teens that don’t know what they’re doing. I recommend ordering online.
Absolutely Clean: Terrible they clised tge doirs before it was time tonclose 17 mins early actually... they suck and are rude when told they closed to early. I will be reaching out to corporate
Sophonie Moise: Very Nice despite this crazy pandemic!
Janice Hightower: Shoe store got some great shoes at a great price
Danielle Little: Helpful staff, very nice. I think the guy that helped me name was Nas. He was amazing. So helpful with my son too
Christopher Powe: Great Experience, and Amazing customer service
Susie Morton: Lots of sales great inventory
Park Rey: Shoes good but hoorible social distancing and face mask policy's
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9. Rack Room Shoes - Charlotte
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· 246 reviews
5512 New Fashion Way #972, Charlotte, NC 28278
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D W: Got the best deals
Lauren: Ryan was amazing when I visited this store yesterday. He helped find me a pair of sandals at another store quickly and offered to call them to hold them. I’ve been to over 10 of these stores and no one has offered to find another store so I’m glad he took the extra mile to do that for me. Ryan was also very respectful as well. Thank you Ryan!
Dennis Canuto: This BOGO thing is probably one of the best forms of marketing and advertising. I didn't even need new shoes, and I ended up leaving with a new pair.
Fannie Rosario: Great shoe collections!!!!
kai müller: Everything okay.
Epiphany Rosario: Great selection of shoes...
Michelle Wales: The gentleman in there taught me something about if a shoe is tight and you need a wide and none us available go to the next size up !! Thank you
sonja b: Helpful sales clerk. Friendly cashier.
Wil D: I was served by a guy named Ryan. Very kind, patient and with a gift of service. I am very pleased with your assistance.
Pamela Henry-Smith: Always have nice shoes
Kseniya Los: Маленький ассортимент и завышенные цены в отличии от фирменных магазинов.
Kevin Shelton (Realtor): Very clean place and staff was spot on!
Tina Harms: A huge select choice of shoes! Some great choices for Summer Fun in the Sun!
NIRMAL PATEL: Outrageous staff. Really need someone with people's skill.
Rodolfo Barcelo: God place.
Jason Doar: I was going to purchase a pair of mens heelys, but the staff can not find the actual wheels that go to them. How is that possible?!? How absurd to have a brand new product for sale for $70 but not have all the parts.
Ryan Moore: Selection of shoes wasn't good at all
Myo Z Oo: Rock room shoes is always the greatest store. Cheap and easy to find the shoe. I got mine here , very clean place .
Angelia Johnson: Great place to shop the prices are great Associates are knowledgeable and friendly
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10. Rack Room Shoes - Pineville
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· 137 reviews
11025 Carolina Pl Pkwy D39, Pineville, NC 28134
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Boyd Mcswain: Over priced shoes in a mall setting.
Loveable Red: I come in to trade a pair of shoes neither one of the so-called managers was friendly. However, all I asked was a question I needed to return a pair and they were the same kind of shoes. I’m pretty sure I got them from there, but they wouldn’t trade them out, and then the so-called manager walks up and I ask was that the manager because she did not speak or anything wasn’t happy to help. Remind you I just asked the first little girl was she the manager that walked off and she looked at me and said that both of them are managers and then I asked who was over them and she just said he wasn’t here won’t go back. Need mature employees
Olga Olga: Big choice
Richard Thomas: This used to be my go-to shoe store but the employee I met yesterday only wanted to determine if I was a shoplifter. Hint: I’m not. I took my money to a competitor.
Kendra Sheppard: I buy crocs here on sale compared to others who charge about $70.00. They even offered my daughter a job!! They are hiring.
Proverbs House: I buy all my shoes from here
Brandon Helms: Found the right shoes for my love
Aaron Castaño: Got some Skechers, Vans and Nike, wr all found our size, which normally doesnt happen. The store was quite organized given the amount of customers.
Natania: Sophia was super friendly and patient with my indecisive mom! The store was clean and organized. The only issue we had was all the fine-print limitations on the sales.
Colton Roark: Make sure to wear thick shoes so you don't end up stepping on a security tag with the spike standing up. Went into my girlfriend's foot through her shoe.
Bob D: My daughter's weakness!
Maria Griffin: Great price and selection
James McCullough: I really like my new shoes. I only meant to but 1 pair and ended up with 4...
Jorge Alfaro: Muy buenos y tienen muy buena atención al cliente
Tremaine Jones: Nice selection
Russell Stout: I always like going to Rack Room Shoes as they often have the buy one. Get one half off sale. Unfortunately I was looking for shoes for disc golf and didn't find any to my liking. They did have a great selection of women's and kids shoes and worth a look if you happen to be in mall
jay 9 tee: Great shoes for great price love
Rick M: Rack Room has changed so that they mostly carry sneakers and tennis shoes. Their dress and work shoes have very little variety. Very disappointing.
Kédron “Deobeon” French: Awesome sale! They had a buy one get one half off sale, bought two pair of dress shoes for 13.99.. which means I'd spent 21 and tax so they were roughly cheaper than the sale price a peace. I'm a thrifty and satisfied customer 😊
Courtnie Steele: Stars for variety and Always have a large selection.
Veronica Adams: Great prices ans sales associates
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11. Finish Line (located inside Macy's) - Charlotte
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· 21 reviews
4400 Sharon Rd, Charlotte, NC 28211
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12. Foot Locker - Charlotte
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· 121 reviews
5430 N Tryon St Space 7, Charlotte, NC 28213, United States
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13. Foot Locker - Charlotte
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· 94 reviews
6801 Northlake Mall Dr, Charlotte, NC 28216
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Sportswear store
14. Nike Factory Store - Charlotte
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· 1076 reviews
5518 New Fashion Way Suite 590, Charlotte, NC 28278
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Department store
15. Nordstrom - Charlotte
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· 1203 reviews
4400 Sharon Rd, Charlotte, NC 28211
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Shoe store
16. Finish Line - Charlotte
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· 1 reviews
6801 Northlake Mall Dr, Charlotte, NC 28216
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17. Hibbett Sports - Charlotte
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· 121 reviews
3203 Eastway Dr Ste 3, Charlotte, NC 28205
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18. Cole Haan Outlet - Charlotte
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· 80 reviews
5512 New Fashion Way Suite #912, Charlotte, NC 28278
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19. DSW Designer Shoe Warehouse - Matthews
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· 136 reviews
10015 E Independence Blvd, Matthews, NC 28105
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20. Shoe Dept. - Charlotte
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· 126 reviews
5700 University Pointe Blvd, Charlotte, NC 28262
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