Best Swimming Pool Maintenance Charlotte Near Me

ASP - America's Swimming Pool Company of Charlotte USA Pools - NC Cannonball Pool Services Blue Haven Pools & Spas Lombardo Pools River Pools Charlotte Swim Club Management Group, Inc Charlotte Pool & Spa Outlet Daily View Pools LLC

1. ASP - America's Swimming Pool Company of Charlotte - Charlotte

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· 86 reviews

4714 Stockholm Ct #106, Charlotte, NC 28273

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ASP - America's Swimming Pool Company of Charlotte: what do users think?
Jeff Wolfe: They were professional and better on time. Unlike the people that build our pool (Athony and Sylvan)
Matthew Rimmer: We signed up for ASP for weekly pool service and was told, in writing, that the services would include "low off pool deck, skim surface, vac pool, brush when needed, empty skimmer baskets and pump baskets and backwash filter if Sand or DE filter."The first visit was during a rainstorm and the tech skimmed the pool, was on the property for a total of 5 minutes. We didn't complain. The second visit the tech came out and did exactly the same routine, and was on our property for 10 minutes. Our pool was filled with mud on the bottom from recent tree removal, which required vacuuming so I sent an email with videos showing this to the office. When I spoke with the office representative on the phone about this issue and asked why virtually none of the promised services were being performed (vacuum, blow off deck, backwash filter, etc.) I was rebutted and told the pool looks clean in the pictures provided.I again asked why the company was not doing any of the services we signed up for and the office representative responded: “I can’t go back in time and make the tech do it. I'm cancelling your contract and you won't be charged" and then hung up.To their credit, they did agree to cancel the contract and not charge us for the 15 minutes of worth of visits. I wouldn't sign up for them if you want beyond pool skimming and a chemical check-up.Service:Cleaning
Pat McCormick: The day that I called with a pump issue Rob came out and diagnosed the problem. He was back to fix it the next day and fixed it right. These days, that level of quick quality service is nearly unheard of. I highly recommend ASP of Charlotte for your pool needs.
Heidi Stewart: THE BEST POOL COMPANY HANDS DOWN in the Lake Norman area. Michael Incardona who comes weekly to keep our pool looking its best is truly great at what he does and he is also very reliable.I want to start by saying this review of ASP Pools of Charlotte and Mooresville is way overdue. We have had 4 different companies maintain our pool over the past 10 years and never has our pool continuously looked as clear and clean as it has now that Michael with ASP has been working with us.Michael cares and takes his time to let you know about any issues and follows up if you have a questions.I have always received a quick response if I reach out to Michael Rob or the office staff.I can’t say how refreshing this is after dealing with several unreliable pool companies in the past.Thank you Michael & ASPServices:Cleaning,General repairs maintenance,General repairs
S Austin: I do not recommend ASP for regular pool cleaning and maintenance. They started out strong but in the last year we have had a lot of issues, quality has gone down big time, and constant staff rotation — it seems they don’t train folks well and also have a hard time keeping cleaning staff (poor pay?). Also, they abruptly stopped providing cleaning citing staff shortages with no sense of sense of customer loyalty or customer convenience. Will not recommend both from quality, price and customer service standpoint.Services:Cleaning,Swimming pool water feature maintenance
sarah: We bought a house with a pool and tried our hands at managing the maintenance ourselves. This was not our strength! We contacted several pool companies and decided on ASP. I'm thrilled with our decision! It's a relief not to be able to enjoy the pool and not stress over it. Our tech, Michael, is knowledgeable, professional and very pleasant.Services:General repairs maintenance,General repairs
Tejal Vemuri: My wife and I have recently switched over to Rob’s team for our total pool servicing needs. We initially was impressed with Rob helping us through an issue with the pool heater. Since then we have continued to be impressed with the quality and timely service provided by the whole team. We feel much more comfortable that our pool is in good hands with Rob because of his extensive knowledge and honesty! Thx Rob!
Brenda Beck: They gave me good information about my problem. Thank you very much.
Jeremy Hamill: Greg is the best pool guy ever! He always goes above and beyond, seems to fix every little problem we have without asking, and is just a nice, fun guy to be around.Been through a couple pool companies and finally found a good one with ASP!
Paul Denby: Positive:Professionalism,QualityMichael does a great job.
Mary Jo Annas: Positive:Professionalism,QualityASP has been taking care of our pool for over 3 years. And they had been taking care of it even before then. Michael does a great job!
Ruth Dube: Positive:Professionalism,Punctuality,ResponsivenessMichael I. is very professional, reliable and friendly. He does a great job and is very thorough. Answers any questions that we have. Satisfied customer. Thank you.Services:Cleaning,General repairs maintenance,Winterization
John Bryan: I have owned and maintained my own pool for over 20 years. I have always stayed away from pool services. On the recommendation of one of my friends, I finally gave ASP a try. I will confess that I have enjoyed my pool more this year than ever before. It has been an absolutely worry free pool season this year with the cleanest water all summer. Michael is our guy and he has been reliable and amazing with the service he has provided. I hate that I procrastinated so long. Totally worth the cost and has made having a pool a true pleasure. I recommend you give them a try.Services:Cleaning,General repairs maintenance,Swimming pool water analysis
Michael Felder: Positive:Professionalism,Punctuality,QualityDan did a great job taking care of our pool. Reliable and friendly. Highly recommend ASP!Service:Cleaning
Paul Galentine: Positive:Professionalism,Punctuality,Quality,ResponsivenessWas alreadyvery happy with their pool cleaning service. Then when my pump failed they responded immediately and replaced it with a new one in one day. Rob and his entire team have been a pleasure to work with and I would recommend ASP Charlotte without hesitation.Service:General repairs maintenance
Emily Horner: Positive:Professionalism,Punctuality,QualityThank you Greg of ASP in Charlotte! You helped us and taught us how to keep our pool clear and Algae free in this summer heat! Thank you for taking the time and patience to make our pool perfect!Services:General repairs maintenance,Swimming pool water analysis
Diane Frazier: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery happy and satisfied with ASP ... not only do they clean well but also take time to care for the pool, equipment and its surroundings.Service:Cleaning
Suzanne Adler: I just wanted to say what a great job Michael, is doing on our pool. He is always polite, knowledgeable, and hard working. He has shown us how to keep the pool cleaner and what to do if there is a problem. The pool and surrounding area are always sparkling and clean after he leaves. He is a very friendly man and hard working. I look forward to speaking with him every week.Suzanne AdlerTroutman, NCServices:Cleaning,Swimming pool water analysis
Becky Phone: Positive:ResponsivenessThe company's very responsive. Michael I is very good. I appreciate his going the extra mile and cleaning off the patioServices:Cleaning,General repairs maintenance,Winterization
Alana Craycraft: My experience with ASP and more specifically with Michael I. has been so awesome. I really appreciate how Michael goes above and beyond when he’s here. We’ve had a couple minor issues with our system and water and Michael has been super informative and knowledgeable as to what was going on and how to treat it. Very happy customers! Thank you! -Alana and Mike E.
Joseph Kessler: We have been using ASP for 2 months now to clean and treat our pool and spa, and are very pleased with their service. Michael I. our pool tech is punctual and professional. He does a great job. We really like the emailed report and photo describing the chemicals added and weekly water analysis results. We can now enjoy our pool worry free knowing that ASP has us covered.Services:Cleaning,Swimming pool water analysis

2. Anthony & Sylvan Pools - Charlotte

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· 529 reviews

9201 Southern Pine Blvd #C, Charlotte, NC 28273

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Anthony & Sylvan Pools: what do users think?
Keith Latham: A big thank you to Ryan Long for a great pool layout and always being there for any question or clarification we needed along the way. During the pool build the same level of professionalism and accessibility with Mike Turberville “Turbo”. He was always there to answer questions and move us along each step of the way. During pool school Brian Turberville did an outstanding job explaining everything about our pool, the chemicals, and again accessible when you need that question answered quickly. I was able to text Brian a day or so after he left to clarify some things and he immediately wrote back the answer and we got back on track within minutes. The accessibility of these gentlemen are what makes Anthony and Sylvan of Charlotte stand out….they are there for you even when the pool is complete.
Patricio Muraira: Positive:ProfessionalismGeoffrey Vanleer was so great and so helpful!!!
Donnie Good Times: Positive:Professionalism,QualityDillion provides excellent service and goes the extra mile. His attention to detail far exceeded our expectations!Service:Cleaning
Roberta Muraira: Geoffrey Vanleer was very professional and solved my problem very efficiently
Bibi Muraira: Geoffrey Vanleer was amazing. Solve my problem same day
Megan Long: Positive:Professionalism,Punctuality,QualityDillon did a great job cleaning our pool today. He checked everything, reviewed with me. And had enough time to clean the filters! He was nice and professional!
Katie Whelan: Positive:QualityWe love our pool from Anthony & Sylvan! Mario was our project manager and helped us get the pool of our dreams!!
Amber Bernard: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueGeoffrey Vanleer was so helpful getting us all set up for our pool! He got back to us in a timely manner and took the time to walk us through everything we needed. We are very thankful!Service:General repairs maintenance
Ron: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueTara G does absolutely amazing service to our pool and hot tub. She’s awesome to work with and is very informative about the chemicals she uses and the condition of the pool water every time she is there servicing. Thank you for everything!
Lisa M: Everything worked out better than expected. Dale did a great job on the pool design for our yard, showing us several different mock-ups at all angles and including landscape design ideas. We had 4 companies come out to provide quotes prior to committing, and Anthony & Sylvan was the most comprehensive and responsive. Pricing was competitive, and there were no surprise additions after we signed the paperwork. Mario took over as project manager and did an amazing job keeping the project moving on the expected timeline. Mario was reliable and answered any questions we had without judgement. He seems like he honestly enjoys his job, and was a pleasure to work with.We love our pool. It's like having a vacation right out the back door.
Jeremy Whelan: Positive:Professionalism,ResponsivenessBrian Turbville did a great job getting us set up with the chemicals and everything we needed to start using our pool!Service:Inground pool installation
Heather Allard: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThank you Tara Galleshaw for your outstanding customer service. We appreciate all you do to keep our pool clean as well as educate us on how best to keep it maintain. Additionally we appreciate your frequent and timely communications.Service:Cleaning
Katie Cutler: Brian Turbeville was outstanding with Anthony Sylvan. He is the pool guy!
Stephanie Gilmore: I can only speak to the servicing department at A&S but they are all incredible! Anytime we have had an issue with our pool they are always there to help. Mission services our pool every week and is an absolute delight.
Robert Cutler: Positive:ProfessionalismBrian Turbeville has been great to work with truly an asset to Anthony Sylvan. We are very pleased with the end result!Service:Inground pool installation
Sharice Latham: Positive:Professionalism,ResponsivenessGreat job by Ryan Long with initial design and questions along the way. Brian Tuberville did fantastic with Pool School and putting our mind at ease!Service:Inground pool installation
Hoard Law: Positive:Punctuality,QualityTara was extremely responsive and helpful. Lightning knocked out our pump and she made sure we got taken care of.
Victoria Mitchell: Anthony Sylvan built our pool and now takes care of the maintenance and cannot say enough good things about them. Tara Galleshaw has been taking care of the pool almost since the very beginning and she’s been amazing; every time we had an issue due to debris from construction next door or extra leaves from the trees around us, she was able to fix it for us right away and even came a few extra times to make sure the pool was up and running. She’s a gem and always goes above and beyond for her customers!
John Cocchi: Geoffrey Vanleer did the installation consult regarding filter operation and chemicals. He gave me his cell and said call him with any questions. Over a year later he still picks up the phone and helps me when I have a problem. Very knowledgeable. Highly recommend.Service:Inground pool installation
Jaimee Hagerman: Anthony and Sullivan built our pool and it was such an easy experience. Brian S was our designer and he did a great job with a very difficult sloped backyard. Our pool school was done by Brian and he has the patience of a saint! He was so thorough and explaining all of the equipment and how to care for the pool. He’s also been super responsive to any questions we’ve had since the pool was finished. Overall, it was a great experience and we are loving our poolService:Inground pool installation
Stephanie Porter: Positive:ResponsivenessGeoff Vanleer is the best! He always takes my call or returns my call right a way if I ever have a problem with my pool or spa.Services:Inground pool installation,Custom Swimming pool design,Swimming pool summerization

3. Professional Pool Services - Stallings

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· 6 reviews

2532 Willowbrook Dr, Matthews, NC 28104

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Professional Pool Services: what do users think?
Eric Simpson: Never called me back, Left messages twice.
Roger Shuster: Positive:Punctuality,Quality,Responsiveness,ValueBill is a real pro who really cares. Such a great value .This is my 4th pool company.Nothing is close to Bill.Hire them
F P: I’ve been with PPS for nearly 4 years for routine pool maintenance. My next door neighbor has been using them for even longer. Bill and his team have been 100% reliable, professional and honest the entire time that I have known them. They will give you a fair price and always follow up to ensure that the work is done well. I highly recommend.Service:General repairs maintenance
Tracie Baucom: Positive:Professionalism,Punctuality,Quality,Responsiveness
Joe Walthall: Best pool service in town! Just had to have my heater replaced and they were able to do it the next day. It took my home warranty company over a week just to get a quote. These guys are awesome and I highly recommend them!
Cheryl Coors: Outstanding, consistent, and reliable service! All of the technicians are very courteous and professional!

4. USA Pools - NC - Charlotte

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· 1 reviews

1235 East Blvd #174, Charlotte, NC 28203

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5. Cannonball Pool Services - Pineville

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· 7 reviews

12413 Woodside Falls Rd, Pineville, NC 28134

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Cannonball Pool Services: what do users think?
Scott Freeman: The absolutely best pool repair serviceI have experienced in my 30 years of being a pool owner.I will never think of calling anyone else!!!
Sandra Abbate: Did a great job fixing my heater!! Definitely knows what he is doing.
Rick Harper: Great Service! We recently purchased a home with a pool. He stopped by and gave me some education our pool, pump, and programmed our remote system. Highly recommend!

6. Caribbean Pool Services - Concord

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· 16 reviews

4541 Raceway Dr SW, Concord, NC 28027

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Caribbean Pool Services: what do users think?
Tina Lorenz: Job interview, Jennifer was very pleasant and friendly.
Danielle Ealy: Exceptional Customer Service
Katherine Little: We called Caribbean for two reasons; one, we needed the sand in our filter changed, and two, we needed a new pool light. We never made it to the pool light part, because to make a very long story short, they had our filter apart for ten days, trying to coordinate their staff to come out, order parts, get the right parts, try to get the filter apart and put back together... After many attempts, they basically told me they had inadvertently damaged whatever mechanism or bolts were involved in getting it back together. In the end, my filter was rendered worthless, they claimed that it was too old to be serviced (it's 13 years old, not that old for a pool filter, plus it was working just fine before they touched it, just needed a sand change). They apologized, and I was promised a call from the owner the day after the last tech called me, but that never happened. Their communication was poor, they made excuses for everything (their owner was out of town, technicians were injured, technicians weren't communicating what part was needed, etc.). It was a giant mess. I am not sure I've ever dealt with more disorganization at a company. Not only did we have to purchase a new filter (over $1,000 in cost, for another local, yet actually competent company to provide it and install it), but it then took almost a week to get the water clear again, as it turned into a swamp during the time Caribbean had it disabled. For nearly the entire month of August, our pool was down, all because of them, and I incurred a great deal of cost, both in the new filter and having to shock the pool and get it back to normal. I wouldn't recommend them to my worst enemy.REVIEW UPDATE 10/20/22: As you can see, it takes them 5 years to respond to a review (my original review was written in 2017!). They don’t want to take accountability for anything. Maybe I should thank them, this experience threw me into the loving arms of Cayman Pool & Spa, we’ve been loyal customers of theirs since this incident!! Hey Caribbean, take a page out of their book on how to properly take care of a pool, AND provide good customer service.
mrsjennifer.brown: Positive:Quality,Responsiveness,Value
Republic Flats: I work for one of many Greystar Properties.I am write this because, I want to every one knows in side Greystar or out side, That you Can't count with Caribbean pool on responsibility, professionalism, time.they are not going the extra miles for you.Ah! when you call customer service they never answer. and if they do,!! they can't do nothing.hope they get better. at this point no one can blame this on Covid LOL.
tadd ewing: They were hire to replace pool tile. They never give me what time they were coming. When they arrive they cut the lock to gate to get in. They fill 4 of are big trash can full of tile and cement and left it and left more trash laying around. Contractors refuse to clean up their mess. They also took my 100 foot extension cord and my sub pump. When I call about it they said they would bring back , but did non happen. If you call office and complain they all way say owner out of office and will call you back. But of course it doesn't happen. They also broke thing during repair.Service:Swimming pool tile repair
Joshua Davis: Awesome service and very professional
Tim Wheeler: Very knowledgeable, professional and always there for your pool needs
Crystal C: Best commercial pool supplier in the southeast. Superb customer service!
Adylson Ramos: Great customer service! Rita will go above and beyond to make sure that they are taking care of your needs.

7. Blue Haven Pools & Spas - Charlotte

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· 93 reviews

1522 Cross Beam Dr, Charlotte, NC 28217

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Blue Haven Pools & Spas: what do users think?
Amy Schwerdt: We are beyond happy with everything Chris Dalamangas and his team pulled together for our pool project. We had a unique design in mind that we were really set on and Chris went absolutely above and beyond to make it all happen and execute what we wanted. We feel so grateful to have had him as our project manager. He is trustful and really cares about the quality of his work. We highly recommend Blue Haven and Chris!
Jennifer Phillips: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe couldn’t be happier with our new pool from Blue Haven. Our PM David Andrew was awesome from start to finish. He kept us informed each step of the way, listened to our concerns, and kept the project on schedule and answered all of questions.Services:Inground pool installation,Design,Installation,Custom Swimming pool design
Natalie Boschele: Blue Haven did an amazing job on our pool! They exceeded our expectations. We started the process with Larry who is an amazing attribute to the company. He worked diligently on our pool design and the outcome is spectacular! We also couldn’t be happier with Landon and Chris! They made sure we were always happy & fixed any issues that may arise! I could text them and would always get an immediate response. The team they have at Blue Haven makes the pool building process seamless & enjoyable. If you are looking for a pool company that builds a fabulous & affordable pool then Blue Haven is the right pool company for you. Trust me you will not be disappointed!😊Services:Design,Installation
Chesley Black: I would like to thank and recognize Chris Dalamangas, Project Manager at Blue Haven Pools - Charlotte… he is THE BEST. As soon as we were introduced, Chris quickly became our strategic advisor, seamlessly navigating all the needs of sales, construction, finance, pool decking folks, etc… in addition to closely coordinating with our home builder, fence company, inspectors, finishing touches, etc. He was our concertmaster of EVERYTHING and truly made all the difference in our experience with Blue Haven, and first time building a pool.I would also like to lift up one of the great team members with Chris… I noticed and appreciated “Cheveron” pressure washing our brick in the POURING rain, seeing the job through to completion to look just right!Blue Haven, THANK YOU for employing such outstanding professionals. Please thank and recognize Chis and Cheveron!Services:Inground pool installation,Custom Swimming pool design,Swimming pool water feature construction
Art Mauney: Positive:Professionalism,Quality,ResponsivenessBlue Haven was highly recommended to us. We had some hiccups .We had to get corporate involved but all said and done we love our pool. Chris our superintendent was amazing very responsive went above and beyond. Thanks. Art Mauney
Lindsay Curran: This company deserves more then five stars. I researched many companies and this one, from the start, was beyond the others. Dustin was our salesperson, he was knowledgeable and he answered my many questions. He was patient and I never felt pressured to sign anything. He saw my backyard vision and made it come to life!We then had the wonderful experience of working with the best project manger, David. David was also knowledgeable and patient with my many questions and/or concerns. He was always willing to answer my calls and/or texts and I felt comfortable asking him anything. He showed up often and kept me updated via the buildertrend app, phone calls and texts.Anytime I questioned something or wanted a minor change he already was on top of it and one step ahead of it.With a big purchase like a pool, I needed to feel like I had a relationship with the company and it's people I chose. Working with Dustin and David there was always a comfortablity with them!David had wonderful ideas and I made changes based on his recommendations! David shines with his communication skills, leadership ability , and management of his team. David is up to date on the latest trends in the industry, and he exhibits a solid understanding and expertise of the pool industry!With that being said, he made me feel secure in my decision to go with Blue Haven Pools, I have and will continue to reccommend them. My pool came out more beautiful then I could have ever imagined and was finished about three weeks early of our orginal timeline! :)Thank you David, Dustin and the whole Blue Haven team for making my backyard paradise dreams come true! Cheers to lifetime memories of fun in the sun!
Ashley Jeffcoat: We couldn’t have been happier that we chose to go with Blue Haven for our pool. From start to finish they were on it. Allen Hunt was the salesperson and was very knowledgeable and helped steer us in the right direction, while also listening to what we wanted. The project manager, Landon Hoffman, was great to deal with as well. He is definitely an expert in his field . He handled multiple crews at a time extremely professionally. He helped make the entire process manageable and enjoyable. We broke ground on 3/1 and had water in the pool by 5/1, way ahead of schedule. We can’t say enough good things about our experience and we highly recommend them to anyone.Services:Inground pool installation,Spa hot tub installation,General repairs maintenance,Custom Swimming pool design
Michael Kaminski: Landon was prompt and very efficient regarding our needs on the pool. Very happy with the service level.Services:Swimming pool equipment maintenance,Swimming pool crack repair,Swimming pool summerization,Swimming pool tile repair
Andrew Bernardini: Positive:ResponsivenessThis company, and particularly Larry Izokovic, is wonderful! They are extremely responsive and professional, and have designed a pool for us that fits all of our requests, and then some. We are very pleased so far in the process, and look forward to the end product!Services:Design,Custom Swimming pool design
Tawny Homesley: Our Blue Haven pool and spa are truly an oasis! Our project manager, Chris, was excellent in keeping us informed of the process and was prompt in responding to our questions. He also worked alongside our general contractor as we built a pool house and outdoor kitchen at the same time. Elton was wonderful at giving us training on the pool equipment and chemicals, and answering our questions. We are so happy to have made this investment and look forward to sharing it with friends and family for many years to come!
Drew Ludeke: David, Steve and the rest of the Blue Haven team did a spectacular job from start to finish. From design, planning and construction, the service and quality was unbelievable. Our project manager David was always available to answer a question or solve a problem, a great person to work with. We're extremely satisfied with our pool. Most importantly, they do everything in house and offer competitive financing so no waiting on subcontractors, they do quality work in good time.Services:Inground pool installation,Design,Spa hot tub installation,Installation,Custom Swimming pool design,Swimming pool water feature construction
michael wilson: Installing a custom inground pool is a monumental task, and I'm so glad we chose Blue Haven pools (Charlotte). We heard so many horror stories and wanted a smooth, stress-free install. I want to thank all of the team members at Blue Haven for going above and beyond to deliver the pool of our dreams. They exceeded our expectations. We actually rent out our home a few weeks each summer and it is the one feature that gets the most compliments. I also want to specifically thank Landon for providing us with the best hands-on care and for giving us insight during the whole process. He answered every phone call, and all of my questions & concerns. I even had the opportunity of meeting the one of the owners at BlueHaven while at the showroom. He gave me a tour of the facility and taught me a lot about the process and quality products. We can't thank everyone enough at the Charlotte office for making this process so easy and transparent. We are thrilled to have such a beautiful work of art as the centerpiece of our property.Services:Custom Swimming pool design,Swimming pool water feature construction
Nikole Wilson: Positive:Professionalism,Punctuality,ResponsivenessCouldn’t ask for a more beautiful pool and design. Elliot was awesome, giving us the tools we needed to control our pool remotely and Landon was responsive at all times to make our dream pool a reality! Bluehaven pools (Charlotte) provides the best all around experience!!Services:Custom Swimming pool design,Swimming pool water feature construction
DM Marchant: I am writing to express my complete satisfaction with the work Matthew Hudspeth and his team performed on my pool area. In particular, I want to give a five-star review for the service provided by the crew that came out to level the paver patio and correct the strip drains. Thank you!Services:Inground pool installation,General repairs maintenance
Megan Walsh: Positive:Professionalism,ResponsivenessOur hot tub had a leak and Blue Haven jumped into action making arrangements to get it fixed ASAP. They followed up throughout the process to keep us posted on progress. Very thankful for how closely they followed our case. Amazing service!
Manuel Lewis: I had a negative encounter with Blue Haven Pools. From the start, they did not value my time or needs. I contacted them through their website, but instead of inquiring about my availability, they scheduled an appointment without consulting me first. When the salesperson, Steve Ripley, arrived at my home, he was unprofessional and lacked communication skills. He was unresponsive and lacked follow through. I had to keep following up with him for the estimate and pool renderings. After ten days, I called to ask about the proposal and he rudely asked me “why, do you have your checkbook ready?”.To make matters worse, the proposal I received through email had only two pictures of a mock-up pool. The design was cheap-looking and lacked all the requested features, such as decking, water features, a sun shelf, fire bowls, and LED pool lights. Steve did not provide a price or follow up on his email. It seemed like they did not care about my needs or I was a waste of their time.I was very disappointed with Blue Haven Pools and never contacted them again after that experience. However, I had a different experience with America's largest independently owned pool builder. I received my pool renderings (with all my requested features) and price estimate in less than 5 days and signed my pool agreement.When spending $100K+ on a pool, professionalism is expected, and Blue Haven Pools was unable to deliver. I do not recommend them. Communication is crucial with such a significant project, and I am glad I chose a different pool builder.Services:Design,Custom Swimming pool design
Kim Filsinger: Stay far away from Blue Haven They will basically ignore you until you just deal with the issues.My pool build started back in Aug and was a nightmare. Project manger was useless ( this is not my first build. The first one I used a different company and was smooth and seamless)I still have blue pebble coat in the back stone from when it was sprayed in the pool months ago.I asked for 4 months to have it addressed. After 4 months of asking they sent people out to clean it. To this day, I still have blue pebble coat on the stone as it was not addressed correctly and I have learned I now just need to deal with it as they will never fix the issue caused by the sub.They completed the bullnose while the pool was filled while the pm out and out lied. I still have issues there as it stained the pebble coat and made the color lighter. I have to deal with itTile issues for 7 months. Still not addressed. I’m told every single week someone will come out. Guess what. No one ever does. Tile has been blue taped to show the issues 5 times and they have said multipleTimes over the last few months to blue tape it and will be fixed never showed up and the blue tape has been sitting on it now for close to a month this last time Still no idea 7 months later when this will be addressed.Stay as far away from blue haven as you can!!!Update. After 7 months the finally sent our some to fix the tile. The people they sent out damaged more then they fixed and then filled all the issues with sand. Operations manager said he is sending it to his team. So far no follow up.I have texted 3 people and called another. zero follow upThis is only a few of the picsMay 12 update :The two side wing walls began to cave in and separate due to poor decking company work (Stephen black). If he comes ask for someone elseLuckily - Matt stepped into address the issues and 8 months later things are being fixedCoping was fixed - albeit they dropped large pieces of coping into the pool mortar side down so now there are white stains in the pebble coat and they didn’t protect the pool when they fixed the split face. Aqua shop was sent to clean it and they are worse so my pool company is coming out twice a week now to get it cleaned. Also mortar is stuck all in the pebblecoat around the pool and we can’t get it cleanedThe split face was finally fixed and the wing walls were torn down and replaced due to the bad work by Stephen blackSlowly but surely it is getting there thanks to Matt. He is amazing and trying to get us to the finish line!!Services:Inground pool installation,Design
Christy Derby: Blue Haven Charlotte just completed our end-to-end pool and spa project. Our experience has been wonderful from start to finish. Professional. Incredible quality. Creative ideas and solutions for the perfect, modern backyard oasis. Most importantly, they gave us a project timeline and seamlessly stuck to it. Our project manager David (and the entire team) was a pleasure to work with. If I could give this company 10 stars, I would. Don’t waste your time with other Charlotte pool companies, really. Blue Haven knows pools and has the expertise to deliver both quality and exceptional service. Win win.Service:Custom Swimming pool design
Gary Cardenas: It was a really nice experience working with Blue Haven. Allen designed us a pool that fits our yard perfectly and Matt was the PM who kept everything on time and correctly done.Yes, I recommend working with Blue Haven. Give Allen a call and request Matt as the PM.Thank you Allen and Matt!Services:Inground pool installation,Spa hot tub installation,Installation,Plumbing fixture installation
B Robertson: Very satisfied with the final product. Steve Ripley and Matthew Hudspath are the best. Steve was our sales person and Matthew was our project manager. Both of them are there to make sure the pool is done as proposed and customer is satisfied. Thank you again Steve and Matthew.Service:Custom Swimming pool design
Alan Johnston: Blue Haven Pools did a fantastic job designing and building our pool, spa and travertine decking. Steve did a great job designing our project, making great suggestions and modifying the design on the fly when we ran into any issues. Matt, our project manager also did a great job managing the construction of our project in a very challenging space. He kept the project moving and was always easy to get a hold of. Both Steve and Matt were very good at keeping us calm when we had concerns. My wife and I feel like we have a resort in our courtyard. We would highly recommend Blue Haven Pools.Services:General construction,Inground pool installation,Design,Spa hot tub installation,Installation,Custom Swimming pool design,Hot tub equipment maintenance,Swimming pool water feature construction

8. Lombardo Pools - Matthews

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· 15 reviews

1501 Industrial Dr, Matthews, NC 28105

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9. Hudson Pool & Spa - Matthews

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· 6 reviews

2200-2222 Grimmersborough Ln, Charlotte, NC 28270

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10. River Pools Charlotte - Cramerton

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· 2 reviews

2000 Hampton Meadows Ln, Cramerton, NC 28032

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11. Swim Club Management Group, Inc - Huntersville

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· 62 reviews

9800 W, Kincey Ave Suite 135, Huntersville, NC 28078

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12. Charlotte Pool & Spa Outlet - Charlotte

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· 37 reviews

1814 Central Ave, Charlotte, NC 28205

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13. Daily View Pools LLC - Charlotte

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· 11 reviews

933 Louise Ave Suite 101-18, Charlotte, NC 28204

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