Best Auto Auction Fayetteville Near Me

thomas mcneil: If they want it they'll get it if you need it they got it

Shanice Morgan: Had to call the police to get the rest of my stuff out the car I knew for sure I had a special ring in there somebody gave me years ago it wasn’t n my stuff sheriff pulled up search car and found it immediately.. they was holding my change too naw gimme all my money !!I need every penny out my car that’s my property . Plus they don’t answer the phone my suggestion is PULL UP ! She gon act like she ain’t know I was out there but soon as the sheriff pulled up she came right out frauds !!

Breakfast Munchies: These people are thieves. They had a simple job tow the trailer to its destination. These people used a crowbar broke into my food trailer and stole everything I’m talking about over $10,000 worth of stuff; propane tanks, monitors, inventory, fryers and ovens, equipment you name it. I am currently in contact with compliance who is telling me that it is going to be a lengthy process to investigate what happened. I just want to be reimbursed for all my stuff that they stole as I’m still financially responsible for this.

Jaryssa Tambi: Friendly customer service I give two stars only because they didn’t return all of my items out of my vehicle (obviously there were items I KNEW for a fact were in there) and when I called back after noticing they said “they didn’t see it.” I recommend that if your vehicle gets towed here you retrieve your items yourself asap.

Emily Fensterer: It took a week to get a holdOf them to recover my items

Troy Storms: I NEED MANAGEMENT FROM CORPORATE TO CONTACT ME... I HAVE CALLED AND CALLED, I WANT THE PROPERTY YOU DAMAGED AT MY RENTAL THIS COMPANY DID, STOP IGNORING ME OR WE CAN DO A DIFFERENT ROUTE ABOUT THIS

Gina Scott: These are the worst people to get in touch with. Be on hold hr and 30 min then phone just rings when youre transfered. No one picks up the phone

Korean Sessoms: Worst service EVER!

Moka Drop: The call hold times are terrible..I’ve been on hold for 2.5 hours and I’m caller #1!

Kandi Koate: Your phone lines aren’t working and I need to get my vehicle. Two phone numbers - neither are operable.

TechyTask Twin Mom: Where do I start? This entire experience in just trying to retrieve my things from my vehicle was a 1/10. Don’t bother showing manners to anyone but the guy that cleans your things out of your car for you. Shout to him for showing respect the entire and every single time I came in concerning getting my belongings.1. The short black haired lady was extremely rude when I asked for an answer on what else to to do if my car isn’t “in my name” and proceeded to close the gate in between and walk off and said she’s done talking.2. There was a bald gentleman with one tooth in the front of his mouth that felt the need to yell at me because I asked for my keychain back.3. When I called my auto loan company they confirmed that my name was obviously on the account and that they had no idea why they wouldn’t release my things out of the vehicle.Thank you.

Nick Clelland: This company towed my vehicle back in October, It is now December and they still refuse to give me my belongings back from the vehicle. When I call about it, if the lady doesn't hang up on me, she lies about the person that cleaned out my car being on family leave so they can't find my property. I have been more that nice and cooperative and patient with them. I have offered to pay double the lot fee to get my stuff but she refuses to give me my belongings. I have recorded all of my calls with them and will be taking them to court.

Thomas Rizzo: Just so folks dont get confused its not an auto auction facility, you cannot buy cars from this establishmen

Rachel Phillips: This company towed my car, ( HORRIBLY I will say, I could see my front bumper scraping the pavement as they were driving off.), the day I tested positive for covid and had to begin Isolation. (Just my luck), I have had severe asthma since I was diagnosed at age 2, my albuterol inhaler was inside of my vehicle at the time it was towed. Upon contacting the agency to try and get an address, so I could find a way to pick up this medical necessity, I was completely stonewalled, the gentleman was unkind and discourteous after hearing of my diagnosis. I tried explaining to him that his attitude was already making a difficult process, impossible, to which he hung up. I understand a confirmed covid case can be alarming, (try being the asthmatic, without her inhaler and confirmed COVID case) but this gentleman forgot he is the face of a company, and the one he chose to show me, was completely unempathetic and unethical. If you have to deal with them I am sorry, hopefully me bringing light to how poorly my situation was handled, will make yours a better process, because I wouldn't wish this company’s flagrant disregard for people, on my worst enemy.This gentleman also refused to give me their address after I was told that I am not allowed to come pick up my belongings from my vehicle, so after reading all these reviews, I can only hope all of my belongings, ACTUALLY get returned to me, seeing as how this companies trend, seems to be one of “misplacing” belongings, which is just another fancy word for stealing.

Ariyan Drake: This company has THE worst wait times ive ever experienced. I almost asked if they were hiring for help because they need it. Ive been on hold for 2.5 hours. Im still only number 4 in the que. terrible. They need to invest in the call back system.

Smiley QUINN: Great customer service great environmentThe chili cheese fries yake u bak to the 90sThe snowballs are the best all kinds of different flavorsThis is a great family place and or to relax and fish

kim edwards: Liley is so sweet

Samantha Wilson: The people were more than nice when it came to handling my problem, but when I got my car back from them, they had reported that it was empty upon receipt, but I had accidentally left about $20 (in random change and a $5 bill) in on of the dash compartments when they took the car. When I questioned them about the missing money they had no idea what happened to it and that the car "was empty when we got it" clearly they hadn't emptied it like they had told me they were going to do when they initially took it, because all my other left behind belongings (down to a tissue I had in the door pocket) were all still in there and a quartz rock I kept in the very same compartment was now laying on my floorboard. Also I had just detailed the car and it was pretty close to spotless when it was taken and now its covered in mud inside and out.

Shelia Waymon: Lots of choices

Michael Harris: Great people to work with.

JP: To already be in the situation of losing a vehicle is bad. To have a grown man cussing and yelling in my face because I asked questions about what property I am allowed to take from MY vehicle is unacceptable. I was perfectly respectful. How do they even have a license to operate?

Youlanda Hudson: Very good but busy! But they have a lot of variety of vehicles to choose from. Just come with money!

Mr Harlemrollin30: They don't know how to do the bidding process properly. The ppl r supposed to start the bidding

Shelly Galland: I have nothing but great things to say about this business. The car was seized when our son got arrested for fleeing. The car is in our names. We went through the proper channels & were able to get the car today. Absolutely zero issues with any of the staff. The car was in the exact same condition as when it was seized. Nothing missing & no additional damage. Everyone we spoke to on the phone & in person at ME & Associates were extremely helpful & friendly.

Dwayne Murphy: They steal your property out of your vehicle saying it was locked the entire time but the tow service (Earl's towing service) said the same thing "your vehicle was lock the entire time". So in my words they both have bad service. Stealing will get you nowhere.

bailey leeann: LOVE this place! I am here all the time and the manager is super cool! 💗💕💗💕💗

Erik “Popeye” Wagner: Cheap cars and trucks. But as with any used car buyers beware. Clean facility. Easy access to claim vehicles. Not only do they do cars and trucks but also atvs and motorcycles I even saw a boat being picked up.

Terrell Dismuke Jr.: Great customer service.

J. R.: They need more cars and auctions

Tramane Mccormick: I thought the reviews were kinda staged at first but they are not. This is gambling. This isn't for us common folk if you're not an auto mechanic don't waste your time out here cause your going to get out bided

Tiffany Williams: Rude folk likely with preconceived notions about those who come into the establishment. I walked in for my 1100 appointment- on time. I see three faces in plain sight - all of those faces could see mine. One, a guy wearing a black cap, looked directly at me. The other two women, one carrying on a full blown conversation and the one who answers the phone the most, won't look to the glass where you stand so they don't have to address you. Then another walks out from the back with her lil turquoise outfit on and her face all twisted looking straight ahead. I guess my son and I were invisible to her, too. I wasn't invisible when the time came for them to collect that $780. This is big business. Unfortunately, if a police seizes your property where you weren't the driver and it is towed to this place, get it back as quickly as possible. Don't expect anything that mirrors customer service when you go, though.

Shelley Holt: Rude auctioneer, idiots bidding too high not knowing the condition of the vehicle

Gloria Garner: I went to clean out my car and something my son made me was gone someone stole something's out of my car what can I do about it that was the second time the first time the car had been flooded and all my kids' clothes and all his belongings were molded they just throw the cars out back they don't care run through the windows are up or what you got in them they just do their thing make all that money for not taking care of your car and stealing stuff out of it my son made me a dog and a car parts springs and all kinds of stuff he even painted it for me and been begging me for months to go get it out of that car and I go and it ain't even in the car

D Wheezy: Car auction, waste of time, missing keys and do not start most cafs

Lucrecia Jackson: Great service

Brianna J: My car was there for a few months, I finally get it out...And the whole car was FLOODED with water. Mind you I paid over 3000$ to get it out!! Trunk was flooded, everything I had in my car had mildew on it. It stunk so bad cause the water was sitting in my trunk and my car for weeks!! When I asked them what happened to the car they said they don’t know!!!!! My car is basically totaled now. I just paid so much to get it out. I don’t know what to do now I’m lost for words. I’m crying writing this.The worst experience of my life. Please get your car out ASAP. NOW

Jay Jays: My beautiful 2019 challenger was sooo dirty, it wouldn’t start, missing parts out of the hood, window was left open. They didn’t even tell me what happened. Just took my money and threw me the car. If you have a nice car here that you care about please get it out ASAP.

Se Gen: Polite, friendly and knowledgeable.Did not have to wait at all even though I was early.Thanks

jeff botellio: Terrible customer service, rude people, unwilling to bend their own made rules in order to help.

Roland Snoke: Great people! Sometimes a little to pricey on the vehicles, but overall good people... I have bought 6 cars.

ct T: I do not recommend this place , they drive the cars for months then sell them and pretend they good running cars , they sold us a darn lemon now we’re losing more money with court fees , but all this will pay off with pain and suffering

James Nunnery: Solid service…went out of their way to get me riding with a zero credit score..highly recommend

Brenda Fowler: My husband and I are on a very limited income and our only vehicle started having way too many problems for us to keep driving. Sean worked with us and put us in a 2017 Ford Edge. I highly recommend them for your next vehicle.

Jakeria Newsome: Nice employees, great service!

Shugg Avery: Took my mom today and I we had a great experience.

Kaylee Fotta: Great customer service.Helped me with split card transactions and working with me after my bank was having a difficult time.

Silvonna Ingram: OMG!!! Where do i start with this car lot. I had an awesome experience with this team of people. They were super friendly and down to earth. Very honest and their willingness to work with me was outstanding. I was not prepared to purchase a vehicle at the moment I went to the lot. I was initially browsing. I fell in love with a car on the lot and they truly went above and beyond to get me into that vehicle. I am so happy with my purchase and my experience with This team. Thank you guys so much. P.s. I named her Lola 😉

The great Randinny: Good people. The owners are real nice and very informative on the particular vehicle you are interested in. But if you're looking for a reliable vehicle come here the other ones like on hopemills road for example suck.

Imani Patterson: The staff was extremely nice and I was able to get the car I wanted but I started having problems with the car just having it for only 3 weeks like my car not starting and everytime I try to contact somebody I never get a respond back.

Catherine Jobes: The employees were very nice while I was at the dealership. I had to take my disabled mother home while waiting to hopefully be approved for financing. Shawn told me they were open until 7 pm. I arrived back at 6:20 and they were closed! Called them a day or two later, spoke with Shawn again. He didn't seem too concerned that I drove back out there for nothing. Asked if he knew anything yet about getting financed, assured me it would only be a couple more hours and he would call me back shortly. That was over a week ago and I've never heard from them again. Very unprofessional!!!

Charlie Phelps III: The Car Exchange is BOSS !!! Great service, good people. They treated me with the utmost respect and honesty. If your military, this is definitely the place to achieve your transportation goals !They not only were able to assist me with a vehicle, they were able to finance my fiance with next to nothing down ! I'm telling you, The Car Exchange is hands down the best in Fayetteville !

ISAAC GOMEZ: Amazing experience, will definitely do business again. They ensured they provided the best customer service. They took care of me as if I was family. I look forward to do business with Shaun and his team in the near future. Big thanks from a very happy family. 😊

Latoya Williams: Shawn And Jeff worked very hard to get my Son in his 1st car.Very down to earth and good hearted people.They went above and beyond my expectations.I will be coming back soon.Thank you so much!

Patricia Mcdougald: I had a very bad experience with these people. I had car for over a year and could not get license plates because there was ne legitimate title to the car. They are not trustworthy. They are liars and keep you hanging. .finalla

Matthew Letender: At 1st glance thought they were good people One thing a man has in this world is word something both of those guys don't have is their word left me hanging for a couple days after promise of a price on a car but once they realised that they could get more for it rather than having the guts to say something they decided to just ghost me I am sure a lot of people have good experiences coming from them but frankly I would never go back to them and everyone I know I tell don't go to them

Sunshine Covey: Awesome service.. Made buying a car comfortable and joyful..

William Reeves: Terrible customer service. Would NOT recommend to anyone.

Rene Hinkel: My 17 year old daughter spent her life savings here on a severely broken car. We were told by Shawn that the car was in perfect running condition. He said it had no engine or transmission problems. On our first drive it appeared to be okay, but when my daughter tried to drive to work, she only made it half way and 4 hours after purchasing the car, we had to have it towed because the transmission was badly broken and now we are looking at $3600 to replace the transmission and Shawn is no longer answering my messages asking them to help us repair the car!! The car has been in the shop for 11 days because I can't get an answer from the Car Exchange about helping us with repair bills and they won't take the car back. So we're stuck with $3600 that my 17 year old can't afford and my husband is a 100% disabled Army veteran and we cannot afford the $3600 on our fixed income. If I could give less than one star I would.

Andrew Logan: They really help me out and the car I purchased was a steal. I love it and they were the most professional used car salesman that I have worked with. Family friendly and really help me out. Would recommend to everyone to stop by and check them out

Amanda Monroe: I have bought 3 cars from the car exchange and each and every experience was GREAT I ABSOLUTELY LOVE working with Shawn. He's an AWESOME GUY