Best Coach Fayetteville Near Me

kristy sloan: First and last time booking with this company. We were promised a bus with Wifi and of course it didn’t work. Then as we waited for our driver to return to pick us up from Magic Kingdom I get a text that the bus was broke down and she was trying to get it to run again. We had to provide our own way back to our villas. On the way home I asked could she stop so we could at least watch movies for our 9 hour trip home. She did and I went and purchased $40 worth of DVDs. Get on the bus to play them and the TVs wouldn’t work. I have not received a response or anything apologizing for their lack of professionalism and services.

Melba L Aiken: Our driver was professional and drove with care.

Daniella Bishop: Cross Country Coach is the ONLY company that I use for field trips. They are quick to respond and offer awesome rates for schools. I cannot recommend this company any higher (I wish they had 10 stars to give.)! I promise you will not be disappointed. Busses have wifi and all the amenities you could want. Our favorite drive is Miss Shannon!

Megan Pittman: My senior trip to Gatlinburg was horrible. He ran the bus so we couldn’t do certain events planned due to him burning his time and he was not cleaning up the bathroom and it stunk. My teacher had to clean it. He even drove horrible.

Cara L: I've attempted to reach this company through their website and via telephone for over two months because a family member recommended them. After reading these reviews and their unresponsiveness, I am now considering other companies.

Kenneth Haigler: Great company. We have used them twice for our tour to New York. Clean and definitely dependable. I would truly recommend them to move your group.

Charlotte Swift: If I could give negative stars I would. Run!!! Don't waste your money or your time. I can't begin to start to tell you of the unprofessionalism of this ghetto ass company.!!!

Ada Graham: Best Ride Ever on a Bus!

Jennie Gerber: After using this company several times I realized that initially they will give you great service and then once they have you as a customer they give you the leftovers. We recently used CC for our senior trip, to say that our students acted better than our bus driver would be an understatement. Mr. TL was a disrespectful, rude, arrogant person. Of the 4 destinations we went to, 3 of them he got lost trying to find and I had to GPS on my phone the directions, making us late everywhere (over an hour late to our first destination). And despite his incompetence he had the nerve to yell at our students about not listening, which no they weren't listening to him bc he was not their chaperone, he was the bus driver and it wasn't his place to instruct the students about something that had nothing to do with the bus??? And how about on the way home he refused to stop for bathroom breaks and even though we departed at 9:00 am he didn't stop for lunch until 2:00 and he brought us to a truck stop in the middle of no where that only had a small McDonalds even though he told other chaperones that he was stopping at a place with several options and was asked to stop an hour and a half earlier. The entire trip was completely soured by a sorry person that had a terrible attitude. Never again.

Valerie Swett: Bus driver went by the name of Mr TL was rude. He was a much older man who was physically unable to even load our luggage under the bus. Our students had to load and unload all luggage. He refuse to stop on our way home for us to eat until he decided when and where. He was literally holding us hostage on the bus.The bus was old and raggedy nothing worked. We did not get anything we were promised.

Donna Pulliam: Unprofessional at least in resolving Bus Break Down issues ! Please don't waste your money on this bus company.We went on a school based field trip to NYC . The uneventful bus experience actually began on Friday night. As we were departing NY to go to our hotel the bus was clearly driving slower than we had been accustomed to driving. Upon arriving at the hotel I clearly asked the bus driver if there were issues with the bus. He said " no, Im tired!"We drove around short distances Saturday morning and Saturday evening prior to departure. We departed NYC approximately 11:00 PM made it as far as Cranbury NJ at a service/restaurant area. The bus driver attempted to fix the bus first, to my knowledge never called his upline to obtain another bus for the students, chaperones, and teachers! At approximately 1:37 AM he came onto the bus and stated there was a part needed and he could repair. I am no mechanic, it was obvious that more than a hose was required to fix the bus. (Hose leak, strong exhaust fume returns into the bus cabin) My concern was preventing carbon monoxide poisoning to all of the students, chaperons, and teachers that were sitting in the area of the strong odors. He stated the bus company owner would provide another bus. He wasn't sure about the time but could be 45 minutes to 1 hour. It was approximately 10:00 - 10:30 AM prior to another bus arriving. It was handled poorly. A trip that should have take us no more than 10 hours to arrive home , we did not see NC until 9:00PM. Not because of this company's assistant I might add. But because one of the teachers from the other bus that did arrive home safely obtained another bus company to pick us up.This company should think about how you could have obtained repeat business. But now you have potentially lost hundreds to thousands of customers! This put a bad taste in the mouths of the teachers, chaperones, parents of all of the students ,as well as their families and friends. When you look at it from the broader perspective you've lost a lot of business!

Lauren Breedlove: THIS COMPANYNIS TERRIBLE, INCOMPETENT, AND NEGLIGENT!!!If I could rate less than one star i definitely would. The drivers were extremely difficult at times, but this was the least of our worries.We had an NYC tour group of 101, which required two buses. On the way to NYC from NC the chaperones expressed concern about one of our buses because of different sounds, riding quality, and mechanical smells. This concern was COMPLETELY IGNORED by the driver.THEN when we left NYC the last day the bus would not reach over 35 mph and the passengers could smell exhaust within the cabin.THEN the bus broke down just an hour into our trip home at a rest area.The bus company manager would not answer my calls, nor were we contacted by ANY office personnel. The bus driver wanted to wait for a mechanic for an obvious issue that was not a quick fix. After I finally contacted the manager I was lied to about a bus coming to retrieve the group. He stated that they would be picked up within 1.5 hours.My group of students were STRANDED at a rest area from 12:30am until 10:30am. TEN HOURS!!! Then only reason our group was ever picked up was because I decided to call local charter companies myself. After the sixth company I found a company that said my case sounded familiar and he had someone on the other line from my company (hmm... Thought a bus was on the way to get us three hours ago as you promised?!). The new company stated they he "couldn't get my original company to agree/confirm" to pay the quoted price.Now, 10 hours later my group is finally on the way home with a different charter bus with 7 more hours until they are home.I will NEVER use this company again and will expect a full refund.

LaWanda Southerland: Overall experience was Great! The driver was very pleasant and professional. They were on time and very helpful. The driver was excellent, stayed on point with all of our destinations and was very knowledgeable of the area. Our church was very pleased with the services provided by Cross Country Coach and will be utilizing this bus company again in our future travels. I would recommend this service to anyone.