Best Container Supplier Fayetteville Near Me

Jason Hall: Called several times, no answer. Made the 45 minute drive to find a gentleman out back that couldn't help me. He sent me in the back entrance of the office and no one was there. Waited around outside decided I'll do business elsewhere. Selection appeared to be small as well.

Marilyn Wynne: The pod, the delivery, and the pickup were all good but I had to pay for an additional month I didn't need it because the pickup window was so far out.

Shawn Hart: Everyone here was very helpful and accommodating. Thank you Brandy!

Jay McLeod: Positive:Quality

Pamela Crisostomo: Representative that do her job and have my POD out at a proper time

Angie Wilson: Positive:Professionalism,Quality,Responsiveness,ValuePODS always deliver and pickup on time as scheduled.I've used them twice and PODS has always exceeded my expectations.

Andrew Spencer: Positive:Professionalism

Steve Short: Positive:Professionalism,Responsiveness

Mike Caggiano: We were assured that we would get our full weight tickets as soon as possible (military move). We reached out to customer service who said that they should’ve been uploaded by now and they’re unsure why they haven’t been. We were told to wait 3 more days. It’s stressful after reading reviews that people have had issues with weight tickets so we are hoping to get this resolved as the rest of our experience has been good so far.

Omar Bermudez: Positive:Professionalism,ResponsivenessPODS ease of moving your container from one place to another makes moving in a new home less stressful. There outstanding customer service, response to a scheduling and quick execution has allowed my family and I the enjoyment of moving into the home. Thank you

Becca Kordes: The initial phone call to get information and schedule the POD was great. Every customer service interaction following that was less than stellar. Phone associates were rude and really unhelpful with a PIN that they recorded as inaccurate. Another we could varely understand as their foreign accent was so heavy! The driver who brought the POD did not place it how we'd asked for it to be placed during the scheduling process. Even after we reminded him of what was originally agreed upon, he essentially told us to take it or leave it. So it blocked half of our driveway for the few weeks we had it. Being up against deadlines - we felt we had no choice in the matter. Based on our experiences we would not recommend using PODS to our family and friends. As a military family stressed with buying and selling homes in this economy, and moving, we expected so much more from this company. Left disappointed and underwhelmed.

Anne Devon Burnore: Positive:ValueBeat all other prices but they do not have a week to week option.

Alecia Edmond: The price was a huge issue. Once it was time to store items the price increased 100 dollars and then when I got it delivered I had to pay a full months of storage plus $100 delivery fee which totaled over 300 dollars and I only had the pod until the 17th because that’s the only day the could pick it up

Michael C: Positive:Professionalism,Quality,Responsiveness,ValueDrop off and pickup was timely with good communication. Service was excellent.

kari Freeman: We recently used PODS for our first DITY military move across the country. We had heard great reviews from friends and our initial call to set the POD up was easy and the agent was very knowledgeable. I was 8 months pregnant at this time and we were looking forward to what should have been an easy move.Everything went horribly wrong after the POD was dropped off at our residence. On the actualPickup day, no one came to get the POD. I called customer service that night and was told it was picked up. The agent repeatedly questioned if it was still outside our house, which it was since I was looking at it! The driver had associated a weight ticket with the POD that was NOT OURS and uploaded it to our account. After several hours on the phone, the agent then SUSPENDED our account in an attempt to show the pickup had not been completed. It took THREE ADDITIONAL days to get any answers about when the POD would get picked up because it was showing that it was taken care of. We had family who had purchased plane tickets and rental cars to help unpack at our new house since I would be unable to help very much with the pregnancy. We had movers already booked for the following day. Each time we called for an update, we had to recount the whole story all over again because it was showing that it was in transit, even though it was still outside our house. we were not given any updates from the facility who was supposed to pick it up and I couldn’t see anything in our online account because on the customer side, it was suspended. It took three days of calls to get our documents recovered and reuploaded for our records. I spent nearly three hours on the phone each day trying to get any information.SIX days after the originalPickup date, it was picked up, where it sat at the storage facility for two more days before it started the drive across the country.Once it arrived, we needed the weight tickets to be reimbursed for the military move and saw that when it was finally weighed at our original state, the driver had the whole truck and empty pod weighed, so our weight tickets didn’t match. The customer service agent I spoke to told me there was not a uniform system in place for weighing the PODS. We had to be on hold AGAIN for three additional hours to request a weight ticket of the empty pod be conducted once it was picked up at our new house.I am so disappointed. Family lost money on plane tickets and car rentals that were cancelled. I had to unpack our house 8 months pregnant; 9 months by the time everything was settled. We had to pay more money for a different moving company because our original company was unavailable once it did get to our new house. Customer service agents did the best they could but the system was horrific—literally every phone call I had to recount what was wrong and direct themTo to the call log, wait ten minutes while they got caught up, then be put on hold while they called for clarification.We will never use PODS again and will not recommend to any of our military friends. Military moves are stressful enough as it is, and this was the worst experience we have had to date. We had a friend move from the same base and her POD was also messed up, showing that a full 3 bedroom apartment only had 600 pounds of weight. If I could give 0 stars I would.

Melissa Scott: Positive:Professionalism,Quality,Responsiveness,ValueThe container leaked and ruined several shoes, but otherwise was a goo experience.

Dawn Hodges: Positive:Professionalism,Quality,Responsiveness,ValueInformed POD that I was not able to be home for the delivery and where to place the POD in my driveway. Juan called to confirm where I needed the POD placed and did exactly what I instructed.

A MANAGEMENT PRO CORP: On time delivery.

Christine Lee: Years ago, this was the worst experience ever. Update to 2022. Under new management: We were thrilled with the professionalism of the drivers and their timeliness. They were very courteous. It is clear that since the last time I used PODs, they have changed their performance standards and improved their training. Yes, there was a time that I thought they were the worst, but those times are in the past.HORRIBLE. Note all my reviews. Rude driver! Shows up late, shows up too early. Is rude and obnoxious. Find another company that values your time. Provides a window in which they will come and then they show up hours before or hours after. What is the point of having a contract? None. Go with someone else.