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The UPS Store SE One Media The UPS Store

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1. The UPS Store - Fayetteville

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· 246 reviews

439 Westwood Shopping Center, Fayetteville, NC 28314, United States

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2. SE One Media - Fayetteville

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· 4 reviews

439 Westwood S/C, Fayetteville, NC 28314

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3. The UPS Store - Fayetteville

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· 114 reviews

3771 Ramsey St Ste 109, Fayetteville, NC 28311

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The UPS Store: what do users think?
Michelle Garland: Arrived 5 min before closing and doors were locked
Janet Leonard: The entire staff has always been great. Ms. Brenda is always helpful and pleasant. She handles a busy room with ease (even when customers aren’t always the most pleasant like the one today.)
Kamila Rygiel: UPS store #109 on Ramsey St in Fayetteville, horrible customer service, have called this store trying to find my lost package, employees I spoked with had no intention to help, when I said it is their job to help, he said no it isn’t 😂 When I asked to spoke with someone else this employee finished the call. Super unprofessional, go to other store to do your business.The employee I spoked with was a lady, maybe she is the same one that caused so many low reviews. I know one thing, if talk like her to my clients I will be terminated!!!
Lilian Santiago: Mrs Dee was super helpful and had us laughing! She was quick and efficient and can tell she’s a hard worker.
Jashua: Not sure who the lady was with dreads but she acted like she didn't see a line and a random lady walked in and assisted her before me and like 4-5 people in a line. S/o to the dude with the curly hair and glasses. He the only reason it gets a 2 star would give a 1.
Krunal Vaidya: Quick and easy place for notarized your documents.
Deborah Pureifoy: Went to the ups store on 3771 Ramsey and ,was go happy to see that the people that worked there were of different ages and of culture . thy work Great together as a Team and it was just a happy place to be try this store
roman Thapa: Really good shipping price for people great employees are there love to ship something to my family through this ups store
rayising: I see im not the only one who has a problem with the old lady ms dee I went to get something notarized not only was she calling me a whole different name than what was obviously on the paper she was trying to correct how my notary instructor who has been a notary over 20 years and literally taught over 10,000 students had me fill out my form and made me mess up a letter than says with an attitude "you dont know how to spell your name?" she doesn't know the difference between a full legal name and a commissioned name and no you dont have to make your signature EXACTLY like your license as she tried to tell me and was WRONG about they will know its the person when they recieve the application thats why her job is not an instructor then says she wasn't notarizing so I went to a different notary and called the secretary of state office they both said put a line across your mistake and just write it again SIMPLE. She was obviously commissioned to notarize in the year 1910 its time for her to retire this is a young person game now. I was being nice, one day she's going to have an attitude with the wrong person and it wont be pretty for her. l feel sorry her.
Calvin Richardson: I visited your store on may 6 2023. I wanted to get a document notarized I previously went to the Westwood store.i had to leave there the wait was to long when got to your store I was greeted by a Mrs. Dee she handled my request within minutes and was very pleasant as well as professional. I thank you for having her she really made my day. From now on I will be coming to this location even though it is across town.keep up the good work
Versa-Tile Music: Awesome customer service mrs.dee is a credit to you organization. She was more than professional when I visited your store 06May2023. This level of professionalism makes me want to refer others and I will be doing future notary business here in the future. Thanks mrs. dee
jason cole: I love the way Ms.Dee handles the store she is more than professional. She handles problematic customers extremely well. You all really need to give her a raise because some of the customers who don't follow instructions seem to become irrate and she handles them in a calm professional mannerShe is a huge credit to your organization
Taylor Stepp: I've had two Terrible experiences here first De (shady disrespectful manager/owner) stole my package and a friend is mine as well then I go in to get a notary and she would tell me what to do on the paperwork after I did what she told me she would then tell me it was wrong and make it seem like it was my fault untill I called her out on it after the third piece of paper she then proceeded to put me down as a person before I just gave up and walked out. UPS do yourself a favor and remove de the shade tree
J Shel: Don’t EVER ship anything important through this store. Time sensitive legal documents were returned, and the store took over two months to notify me. Now I have to sort through legal issues due to their nonchalant approach to returned packages. Just go somewhere else and save yourself. I was told they are short-staffed and busy. Got it—they don’t have capacity to provide services.
Yvonne Peters: Great quick easy
melissa cocoba: Services included are notary services but they don’t do it on the weekends I guess??? But it doesn’t say that on the website so I just drove to this ups store for no reason and no explanation. Not to mention you’re not greeted when you walk-in just bad service and bad info.
Sayori Acosta: I went in today to have a document notarized. As Mrs. Dee explained certain things things to me, I responded with "ok." I probably said it about 3-4 times total. She asked me not to say "ok" again. I was not being disrespectful at all, I was just acknowledging understanding. I don't know what makes someone think they should tell their customers what to say/not say, when the customers are being completely respectful. Needless to say, this location has lost my business. Unfortunately, as an Amazon seller, I often use UPS to mail my products. I will ensure I do so at other locations. While I have had a much better experience with the other employees in the past, this experience was bad enough to where I do not wish to return.
Barb Jeffcoat: Horrible Customer Service from Deborah. I went to get documents notarized and she misread my typed name on paper. She became very defensive about not being familiar with the forms.Extremely rude and unprofessional ‼️I was Forced to go to the UPS Store at Westwood where service was professional and pleasant.
Rosa Yongosi: Very friendly staff, prompt service, and very helpful.
Amy: Quick and friendly service.
CRYSTAL THORNTON: We came in and tried to mail a firearm to get fixed and realized that they no longer do it the way that they used to.... They just changed policies

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