Best Equipment Supplier Fayetteville Near Me

Alan Maggio: High quality customer service conducted by professionals who know their products and services. Excellent experience. Recommend Systel Business Equipment.

Richard Gill: Kudos to Larry Parrish who has worked hard to get our new multi-functional device up and operating correctly. He was very professional and did a good job of explaining how to operate the system. We have worked with Systel for years and appreciate this hometown business.

Fayetteville Free Christmas Giveaway: Wonderful group of people who do so much for their community! You will not go wrong with this company!

Meg Moss: Will DuBois is the Account Manager at Systel that I work with, and he is very personable, and easy to get ahold of when needed. Thank you for the great service!

Ben Chambers: My family's business has been doing business with Systel for a few years now and have had an excellent experience. Everyone we've dealt with has been very professional and knowledgeable. I'd like to give a special shout out to our rep, Will Dubois. He's very attentive to our needs and always keeping us abreast of new trends and technology. I'd definitely recommend Systel to anyone needing their type of service.

KA Parker: We have used Systel for over 10 years. Will Dubois has been our account rep. for seven of those years.Will is a terrific account manager. He keeps us current with our equipment & we know we are receiving the best price possible. He goes above and beyond for his customers.Thank you Will!

The Williams Group Property Management Company: I can't say enough about what a positive impact our account manager Will DuBois has been for our business. We have a highly evolving company and are consistently adding to our staff, which most representatives would consider a to be a headache, but not Will. Any questions, concerns, or tasks that we contact him with are always resolved effectively and without hesitation.Will always makes our staff feel as if he considers us a personal asset and not just a business transaction, and we feel the same about him!Systel's Customer Service is top notch.

cindy rodriguez: We have used Systel for over 4 years and always receive excellent service Will Dubois is always prompt to respond to any questions we have and keep us updated and whats new and what would be a better deal for us.

Ashley Tucker: Our account manager, Will DuBois, and his team at Systel has been fantastic to work with!!! They are always very responsive to our needs and questions. Service is quick and efficient. They are cost effective and competitive. As a small business, we appreciate their partnership!

kristy arey: TheLee County Partnership for Children has used Systel for years and enjoy good quality printing and copying along with great customer service. They are also good philanthropists who support the communities they serve by giving back. We are happy customers!

Charlotte Parchman: 100 % satisfied. Wish we would have switched to Systel years ago. Zach Pritchett is great. He goes above and beyond to make sure his customers are satisfied.

Brenda McLean: William DuBois is the best salesperson that have assisted our company with a copier in years. William walked us through the process personally and made sure that we was up and running before he left. He always check on us to see how we are doing. He even brings us cookies and donuts. Thank you Will for all you do.

Anna Blackham: Been working w Will for years. Just opened up a new business and new account w the company. They are quick to resolve any issue that may occur even on their day off. This is a great company and Will is by far my favorite

Austin Duke: As the Community Outreach Coordinator for Fayetteville Urban Ministry, Inc., I'm responsible for a myriad of marketing duties -most of which require not just paper, but printing. Our organization has worked with Systel for years but in my own limited time working with them I can say with the utmost confidence that they're the best in the business at what they do.Thanks to the efforts of employees like Will Dubois and Danielle Walker, we've completely modernized and transformed the way we do in-house printing. And the fact that a service call can, and often is, answered and fixed the same day it goes out speaks for itself. I cannot speak more highly of their business, their workforce, and their presence in this community. If you're looking for business equipment and good people, you need to be looking at Systel.

Peggy Taphorn: As the Director of a non profit, I appreciate Systel 's excellent customer service and affordable pricing. Thank you Will Dubois!

Temple Theatre Marketing: When WIll Dubois from Systel initially contacted us, we had about a year left on our contract with a different vendor. Will followed up regularly, and when we started taking bids, Will brought us a proposal that was so much better than the competing bids, I wasn't sure I was reading it correctly. Needless to say we went with Systel and have never looked back. Their customer service over that last two years has been absolutely impeccable.

Julie Davis: Great customer service. FANTASTIC Account Manager, Will DuBois!

Courtney Aguirre: Great place for medical supplies! They make sure you have what you need! Will be back if I ever need more supplies!

Stephanie Conroy: If you’re looking for a power lift recliner this is the place! My father needed one for his upcoming hip replacement surgery and we needed it that very next week.The manager and the front desk receptionist understood the urgency of needing the chair and went above and beyond.The day the chair arrived from their warehouse they personally delivered it the very same day!It’s been almost a week since having the chair and it’s really helped my father during his recovery. The power lift recliner comes with massage and heating options and can lift my father to his feet without putting strain on his hips. I’m unsure of the weight capacity of the chair but it lifts my father who’s 275 pounds with ease.The massage feature comes with its own remote ( I’ll attach a picture) the great thing about this is that you can tailor it to your needs. Most recliners that come with a massage option just “vibrate” but this one you can specifically choose your hips or back, the intensity, and how long ( 15m, 30m, 1H) OR you can just choose all options for a general massage.The only Con I can possibly think of is the small lettering on the remote ( you’ll need some reading glasses for sure)but considering it has so many functions I understand why the font is considerably small.Overall we’re very pleased with the power lift recliner. Thank you Mercy Home Medical 🏼💕

Wallace Campbell: Lisa is the absolute best! Mercy is where you should shop for all your medical supply needs!

Sheila McLaughlin: Great customer service! Friendly and helpful staff. I highly recommend them for all home medical supplies!

Leonard Barber: Excellent service! They took time to work with me and get what we needed! I believe the employee that helped us was Lisa and she was incredibly helpful. We will definitely return for future needs. -Mitchell B.

Alex Reyes: The ladies were very nice, great customer service

P Smith: Absolutely the best CUSTOMER SERVICE that I have ever seen from a company! Their medical supplies were exactly what I was looking for.... One Stop...they had it all!!!!Plz stop by, you will not be disappointed!!!

Joseph Marlowe: Staff was very cordial and polite. They were eager to help us and show us the different products they had that suited our needs. We were very well satisfied. - Joseph and JoAnn Marlowe

DeWunn Wilson: Great Customer service.

Vi G: Wonderful shopping experience! Stopped at this store in hopes of finding crutches for a tall man and was pleasantly surprised to find some in stock, and at a very reasonable price! Associates suggested additional medical supplies I might find helpful after explaining my patient situation and even offered to save me money with the military discount! This will definitely be my 1st stop for anything medical supplies! Thank you ladies for making my day that much easier😁!

Laura Brown: The ladies in this store are GREAT! They were so patient with us. We returned several times before making a decision and Lisa and Debra were so kind. I would recommend this store above any in the area!

Don Walker: Very friendly and knowledgeable staff. Helped us find the right equipment at the right price, among many options. Highly recommended!

Latarsha Warren: Diana was an Angel and a blessing!! She help me find the medical supplies I needed for my hurt employee. Thank you so much

Melanie Dank: I use to waste my time going to a regular pharmacy or chain store. When half the time they were out of supplies that I needed. Well today Mercy Home has changed that for me. From the moment I stepped foot in the door, Diana (an associate) went above and beyond. She was kind and helped me get everything I needed. She treated us like family. She also explained the difference in some items I was looking at..Im telling you that you need to stop by this place. Bc once you go, you will NEVER go anywhere else for your supplies. Wow I can't believe how long this review is. But hey if the place is awesome, I would want to make sure that people know how great it is so they can experience what I did today. Thank you Diana and Mercy Home for everything!

Cee Clouds: I had the pleasure of having Diana answer my call for assistance. She was not only knowledgeable and proficient, she wasreceptive, responsive and efficient in carrying out her job, and an excellent representative of Mercy Medical Supply in Fayetteville, NC. When in doubt, she took the time to research the answer and provided the accurate information I needed. The item I needed was not currently available in stock and, after having to wait on the phone while she continued to search for the item I needed, Diana suggested that I give her my name and phone number and that she would call me back as soon as she could. Upon hearing from me the urgency with which I needed the item and an answer, Diana promised she would call me back the same day; and she did!!! She not only gave me the answer, but made suggestions as to what I could do if her answer was not what I needed. I was so impressed and thankful to be working with a caring and responsible person who so willingly, with a smile that I could feel from the phone, provided excellent customer service. Mercy Medical Supply, you have a winner in Diana. I pray that you appreciate and appropriately compensate Diana for her due diligence.C. Vaughan from Virginia

Darcy Ankner: Diana was extremely helpful during our visit to this store. Thank you very much for excellent service!!

Nikkole Whitaker: I came in to get accessories for my sister Kendra Wheelchair and Wanda was phenomenal. Not only did she provide great customer service skills she also was very helpful in showing me how to use the product I purchased. She deserves all 5 🌟.

Marissa Hernandez: We just moved from out of state and I left my nebulizer at our last house. This store was the ONLY med supply store open on Saturday. They’re literally life savers and the woman that worked there was so helpful immediately.

Ebony Green: Mrs. Diana and her staff are the best. They are professional, fast, knowledgeable, helpful and overall a complete joy. I literally called so many medical supply companies for assistance and she was the only one with both supplies in stock and no appointment needed. Thank you for your service to the community. I will be referring Mercy to everyone I know.

Milagros Newton: This location was so clean, organized and the staff was amazing. Lisa is amazing, knowledgeable and down to earth. She took her time to assist my mother and I with everything we needed and we couldn’t be more grateful.

Marilyn Mrchinek: The hospital contacted Rotech to supply with portable to have at home as I had a concentrator. Rotech said they would deliver with in 2 to 3 hours. They didn’t show up at the hospital and was called again. They said that they were coming from another community and would be just as quickly as a good, and that we would call as soon as they reached town. The patient went home without oxygen, which was only a little ways from from the hospital. At 10 o’clock that night they finally arrived and this was sad about seven hours after she had gotten home. They brought the portable tanks no regulator, no cannulas and also not a carrying bag for this portable. So he said he would have to bring it back which he did. Apparently they were very close here. That evening he did bring back a regulator so that portable could be used when they were going to be leaving in the morning. The next morning we discovered there was no cannulas, so which had to take the cannula off of the concentrator so that we could use that portable unit. this is 615 that evening and we still do not have the equipment we had told him to leave. It would be the desk at our apartment and it has not been done .I have been on oxygen for several years and I just moved here last April from in the west my company out there. We’re right on the spot every month there so they would call to see if I needed equipment every too much. They were out cleaning my concentrator my concentrator that belongs to you has never been touched by your company since I have arrived last April I feel that this is a a health problem I feel at this company is is not treating their customers properly they’re lying to us they never show up but by golly they’re getting paid by the government and I tell you work I will never recommend this company again and I am going to tell the hospital the same thing .I hesitate to give you my telephone number but you may contact me. My initials are MM I live off of the Fed TW Alexander across the street from them wake med Silletti on ACC Boulevard and you may contact there the desk in the lobby. We’ll know who I am and I will let them know that there’s a possibility that your you’ll be calling and they can contact me too and we can talk on the phone.

David Miles: 1st time going there through a doctor 's referral. Staff was very friendly and professional. They supplied me with all the equipment and supplemental items needed, as well as going over all the equipment and teaching the functions, proper use and maintenance of the equipment.

Charles Davis: This service is a whole new meaning to CROOK.Even though we were no longer a patient they continued ti bill us monthly.While calling to ask why they tell us to not worry about it it will be taken care of.Here it is August and they are still billing us for service that should have been cut off in January.Again when called every month they say disgard the invoice.Its crazy.

Carrie B: This is an awful company to get oxygen from. They are always out of stock of oxygen tanks. This has happened three times now. They did not offer to even help me get any tanks. Now I am stuck in my house for a week because they're not going to get any oxygen tanks until that long.

Lisa Page: After reading all the negative reviews I was a little skeptical to get my equipment here. I decided to try it anyway to avoid a longer delay in getting my medicalSupplies. Wow was I surprised when I walked in and met Kori the respiratory therapist. She was amazing very knowledgeable and helpful. I got my supplies came home had some issues. Called first thing the next morning and spoke to Penny who reassured me everything was ok and a normal response and that if my mask continued to bother me to call back. Tried it again that night same issues. Called back spoke to Penny again she scheduled me to come in for another mask fitting. Went in yesterday explained to Kori what was going on. Explained how I was feeling and a little background history. She was very compassionate, kind ,considerate and caring. She made a suggestion based off of my issues and let me say. I slept good last night with no issues. I am so thankful for Kori and Penny for their help and kindness. You ladies ROCK!!!!

Dedra Hensley: Great durable medical equipment place to send patients to for therapy! Open communication and great customer service.

Lou Mason: Horrible service. Not patient oriented. Makes rules up to suit their profit base. Make your doctor find a reliable provider. When you need oxygen, they will not deliver and claim they are out of stock. SAD.

Sheena Paulette: Terrible company. Poor communication and no ownership of errors taken on behalf of the employees. I was misinformed many times by the billing department as to my balance, and was told months later that changes were made without my knowledge. Every time I spoke to someone there was a different story, a different amount due. Very frustrating and when I complained everyone blamed someone else. Would never do business with this company again. Recommend reading contract and staying on top of your information, Bill, and balance as much as possible. Don’t rely on the customer service to tell you anything.

Joseph Dyer: You would be better off using a air compressor for a CPAP machine or any thing you need then using this company. Customer Service is non existant. The so called Customer Service personal feel it is an honor for you to talk to them. Then they argue with you as they of course are always right. Plus the fact they down right lie to you when dealing with any issue.Find another company for all your needs.LET IT BE KNOWN YOU HAVE BEEN WARNED. By me and all the other 1 star reviewers!

j meares: Top notch customer service and knowledgeable employees! Every single time I am in their office, I have witnessed the employees deal with some not so easy to accommodate patients. No matter what is said or done to them, they always maintain their composure and professionalism. I have referred this office to all of my Soldiers and family members for their supplies. Shout out to Ms. Lauren for always going above and beyond manning the front line as well as the rest of the office and all that they do to support us Soldiers, Airman, and civilians! Appreciate you guys!

Oral Holden: Terrible!! Do not get involved with this place. After a fiasco at this place I went to another that was so much better.

Robin Blackwelder: If I could give lower I would , worst place ever they could care less. Worst customer service ever not for for animals BEWARE!

Brigitte Anderson: Needing a CPAC mask and machine, I called to get a high price range before going to Rotech. I was told the most expensive mask would be $402. My nurse had already told me that I would be fitted at Rotech and could choose the mask of my liking. Got to Rotech, did not get fitted, did not talk to anyone but was called to the desk by the receptionist and told that would be $402. When asked why I was being charged before choosing or being fitted, Rotech's rude receptionist said, this is how we do it. Needless to say, I did not get the mask. This place is a sham. Take your business elsewhere. I would give the place a ZERO if I could because they are not worthy of a !.

Douglas Osborn: Always have issues when ordering supplies. I have never gotten a return phone call to order my cpap supplies. I use to have them then they started sending me supplies without calling to confirm. Then they started sending supplies to early and my insurance wouldn't cover them so Rotech would send me the bill. I finally had to cancel the service and start using a different company. I recently got a new machine and my Dr said she works closely with this company so I decided to give them a second chance. They scheduled to call me when my supplies were do but I have not heard anything. I called them and got an answering machine during business hours, left a message and 2 weeks later still have not heard anything. Trying to find a new supplier now.