Best Fire Damage Restoration Service Fayetteville Near Me

911 Restoration of Fayetteville RestorePro Reconstruction - Fayetteville Showcase Restoration R&K Cleaning and Restoration Cape Fear Restoration Venturi Restoration - Fayetteville PuroClean Disaster First Response Highland Construction Fayetteville BluSky Restoration Contractors Master Build Enterprises Precision Construction & Restoration LLC EMERG+NC PROPERTY RESCUERS FAYETTEVILLE Cary Reconstruction Company Carolina Foundation & Insulation Save A Lot Carpet and Upholstery Cleaning John The Handyman - Handyman Service, Building Restoration & Home Restoration Fayetteville NC Master Build Enterprises

1. 911 Restoration of Fayetteville - Fayetteville

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· 52 reviews

168 Wilkes Rd, Fayetteville, NC 28306

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2. RestorePro Reconstruction - Fayetteville - Fayetteville

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· 63 reviews

8018 Raeford Rd Suite 106, Fayetteville, NC 28304

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RestorePro Reconstruction - Fayetteville: what do users think?
Patricia Bange: Positive:Professionalism,Quality,ResponsivenessAaron and his team at restore pro are the best. I'm a property manager of a 266 unit property and Aaron has always been responsive, knowledgeable and quick to take care of whatever we need when we have water intrusions, mold issues, etc. We love working with him and his team!Service:Water damage-related mold removal
Paulette Veloon: Positive:Professionalism,Punctuality,Quality,ResponsivenessI highly recommend RestorePro-Fayetteville. They provided prompt service, maintained clear communication with me, and were respectful, polite, and courteous. The completed work looked great!Services:Flooring,Water damage-related cleanup repair,Painting
LaDesica Meeks: CHRISTMAS WEEKEND AND WE HAD A LEAK FROM OUR KIDS BATHROOM THAT SEEPED THROUGH THE FLOOR TO OUR DOWNSTAIRS CEILING. Eric arrived same day WITHIN 30 MINUTES and began working. He was highly professional, responsive to my husbands questions, and easy to talk to. The company is amazing but Eric made it an exceptional and easy experience. Definitely worth the call. Thank you!
Gretchen Allen: Poor communication.
Steven Cales: I recently called in a claim for my parents house for water damage in their kitchen, pantry and dining room. Ashley Akins with RestorePro was contacted immediately and the crew was out in a matter of a few hours to begin the mitigation process. They have been very professional and prompt on their response with the entire process. Highly recommended company for all or your mitigation and restoration needs.
Shelly Roper: This company is top notch. My project managers were amazing and very responsive and courteous. The crews they brought in did great work. The flooring crew from Raleigh stayed until 8:30 pm just to get it all done in one day. The painting crew stayed until 7:00 pm as well. Getting it done and over with really helps the family get back to their life quickly.Service:Water damage-related mold removal
Kay Rodriguez: This was my first experience with a major water leak caused by a leak from my ice maker. Aaron from Restore Pro Mitigation was the first person outside of my insurance adjuster to assess the problem and give me guidance. Aaron went above and beyond to put my mind at ease. He answered questions about how the process works and what to expect next. So far I've only had the mitigation part completed and awaiting an estimate for reconstruction. I can't say enough how appreciative I was of Aaron's professionalism and assistance to make the process run smoothly!! The work he and his team did was unbelievable - professional and cleaned up all the mess. Highly recommend their services if you find yourself in such a situation as to need them!!Service:Water removal
Shane Gregrow: Positive:Professionalism,Punctuality,Quality,ResponsivenessAfter a small house fire RestorePro was contacted by USAA and handled everything, I didn’t have to lift a finger. David Johnson was very professional and flexible with my schedule. The work was done on time and the team made it look like it never happened.Services:General construction,Fire damage cleanup repair
Kris Barefoot: Critical:ValueWanted $150 just to come look at my situation. I know there's mold, know where the damage is, have had saples done already and they still wanted to charge me just to come look? No thanks!
Lyderick Durden: Positive:Professionalism,QualityTotally professional and I would highly recommend RestorePro Reconstruction (Mr. David Johnson) to any. Very knowledgeable in all aspects of the job which is getting repaired. Very direct and upfront with you on everything, so when he leave the area you’re definitely on the same page of understanding. Thank you Mr. D. Johnson!Service:Water damage-related cleanup repair
James Cromwell: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueDavid was friendly, informative, and professional. He kept me informed and updated throughout the process. He was attentive and responsive, providing answers to my questions throughout the project with patience. Overall, the team was great and did a wonderful job!Service:Fire damage cleanup repair
Anna Jeffries: Well, a tree fell on our home in January of 2022. At the time of writing this review (June of 2022) we have still not regained use of our master bedroom. I have found RestorePro to give excellent "lip service" and communicate quickly with us for the most part. I have been disappointed in their ability to submit the required documents to our insurance company in a timely manner, as well as their attention to detail in their service to us. At this point, I expect anything they say they're going to do to take 2-3x as long as they project. I do not have any complaints about the quality of the work, but that is a testament to the subcontractors they utilize, not necessarily to them. If I could go back and choose another company to complete our restoration project, I certainly would.Services:Roofing,Water removal,Water damage-related cleanup repair,Painting
Karen Chavis: Positive:Professionalism,Punctuality,Quality,ResponsivenessThanks to entire Team, including the restoration contractorsWater mitigation team and of course Adam Green. I truly like the way Restorepro follow up each week ( Katie Pierce ) , to check on the progress. Thank you for a job well done.Services:Flood restoration,Flooring,Water damage-related cleanup repair,Painting,Drywall repair
Cl J: Service:Water damage-related cleanup repairPositive:Professionalism,Quality,Responsiveness
Kim von Bleyle: I have had two great experiences with RestorePro. Both times it was a water leak (separate leaks that had nothing to do with each other) and they were amazing both times.The first time they came they had to fix a water leak in my laundry room caused by my water meter getting replaced and I pretty much had a waterfall coming through my downstairs ceiling. I was so flustered and thankfully they were picked through my insurance (USAA) and made the whole process less scary since they deal with these things pretty regularly. I was so glad I knew who to call when I found mold in my bathroom about two years later (we assume the shower door was not sealed correctly and has slowly been leaking since the home has been built).For both projects they were professional, clean (both times tile had to be torn out and I was amazed at how much they make sure they take care of your home as they are doing the demo). I was also super happy with the contractor who came and did the remodeling as he was always on time and was very talented in his trade (tile, paint, textured ceiling). They use contractors that care about what they do and will make sure things are done right.They were also great at working with my schedule and between the project manager and the office someone is always making sure things are going well and is available for any questions or concerns. I really hope I don’t have to use them again lol but it’s good to know who to call when you have an emergency with your home.Services:Water damage-related cleanup repair,Water damage-related mold removal
Rebecca Mahon: I have been using Restore Pro for a couple of years now and they are here for me and my community whenever we call! They are quick with their price quotes and they get the job done fast with a timeline and follow-up so our residents can know how we are handling everything. Their communication is on point!We have used them for fire and remediation and what's unique to their company is that they do literally everything! Most companies that help in these instances would not do the put-back or drywall repairs after remediation, but they do it all!So thankful for them! Shout out to Ashlee and Nick for helping us and getting us everything we need! Big fan.Services:Fire damage cleanup repair,Water damage-related mold removal,Drywall repair
Tatiana Schlienz: Picture this: you find the home of your literal dreams.. in this WILD market and two months later, you are passing through one room and the ceiling catches your eye... what was that?! And you see a ton of water damage that was definitely not there before, actively dripping all over everything. You start the wild search of what it could be coming from and realize the refrigerator line decided to not play nice with others and has drenched everything in protest, ruining not just the ceiling below but all your floors that were ever so polite to hide the damage from you to alert the issue in the first place. Thus, an insurance claim to USAA ensues (THANK YOU, USAA! WE LOVE YOU!) and they get ON. IT. FAST! This is where RestorePro comes into play - they were out here SO FAST I couldn't believe it! Best crew ever shows up and starts ripping away the damage so it stops causing further damage, and starts the drying process. Next comes the floor demo and replacement, toilet/sink removal and replacement, drywall replacement. I was crying at the beginning from sadness, shock, frustration of the water leak and these crews come sweeping in to make it BETTER than right! I could not have hoped for nor asked for a better company and better crews to handle everything. They are AMAZING and should be everyone's FIRST and ONLY call! David was our project manager and he was on top of everything and kept us updated at all times. Ana Sanchez checked in with us frequently and consistently to make sure we didn't have any questions or concerns and if we ever did (Only one time), she was on it! Mr. Hernandez and his flooring company did such a phenomenal job on our floors - I mean, my goodness, they're actual perfection, Norl Todd's Home Services, Inc made the ceiling look like perfection, as though nothing had ever happened, and last but not least, Benjamin Franklin Plumbing got the final touches put all back together. "THANK YOU" isn't strong enough. We are absolutely full of appreciation and gratitude to everyone for making our water-damaged house right again.Services:Flooring,Water damage-related cleanup repair,Painting,Plumbing,Drywall repair
PAT JORDAN: Positive:ProfessionalismThank you, David Johnson, James Wolf and crew. You did a profession job and ensured all aspects of the job was completed to my satisfaction. I know all this happened over the holidays, but that didn't stop you from getting your teams in to get the job done. Well done, many thanks.Services:Mold inspection,Water damage-related cleanup repair,Water damage-related mold removal,Drywall repair
Elizabeth Ruiz: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueDavid Johnson was the Project manager with RestorePro. Very respectful and always on time. Would call with updates and always had answers for any of my questions.100% recomend.Services:Tile work installation,Drywall repair
Derek McKinney: Positive:Punctuality,QualityDid a great job repairing my ceiling after it caved in. They worked quickly and painted my entire room as well. It looks brand new.
Barbara King: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

3. SERVPRO of Fayetteville - Fayetteville

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· 31 reviews

923 Ramsey St, Fayetteville, NC 28301

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4. Showcase Restoration - Fayetteville

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· 175 reviews

125 Drake St, Fayetteville, NC 28301

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5. R&K Cleaning and Restoration - Fayetteville

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· 116 reviews

3562 Gillespie St, Fayetteville, NC 28306

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R&K Cleaning and Restoration: what do users think?
Michael burnett: Services:Remodeling,Water damage-related cleanup repairPositive:Professionalism
Dehigh Tarrer: This place rips you off by hiring contractors that over price for simple repairs. I just needed drywall installed over an area that needed one sheet. They offered to charge $1000.00 for the repair. I found a more reputable company that did everything completely for $225. Do your research.
John Wilson: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery helpful in a time of trouble. Would recommend for restoration! Also, I had them design a bathroom remodel and I’ve been very pleased with the progress!Service:Water damage-related cleanup repair
jeffrey gonzalez: I hired R&K to do water mitigation and repair the damage done. Patrick the owner was very curtious and helpful. He explained what needed to be done to repair my house. He was flexible with me and kept me informed of the status on the materials and other items needed to complete my repairs. Once complete the areas they fixed looked great and totally changed the look of my house. Overall I would recommend using this company to repair or upgrade your house
Iyana Jones: Positive:Professionalism,Punctuality,QualityPatrick and his crew are amazing they redid my bathroom ,and when I had a pipe burst and fix it and got all the water up . I would recommend they service to anyone who need anything fix or work on.
chris desentz: Do not use this company. My wife called them to assess and treat 2 possible mold spots under a house we were selling. They charged $500 to assess and then sent an estimate for over $8000 to service the issue. In the bill, they were charging $95 a hour for someone to hold a cell phone and dial 911 in an emergency. Then when we declined, he knocked the price down $3000. Very shady and poor business. I would not trust this company at all and run.
Kody Smart: I was in a tight spot on a tight timeline to get out of my rental for an upcoming move. I called up R&K and they did everything they could to fit me in on time so I could clear out of my house. Patrick came personally and got my carpets looking better than new and for a bargain of a price. I couldn’t be happier with the services of R&K. Highly recommend this veteran owned and operated business to anyone in Fayetteville, Hoke County, Robeson County, and the entirety of Central North Carolina. In speaking with Patrick, I learned that he also handles a lot of restoration projects. If you’ve had the misfortune to encounter a busted water line in your home or find something structurally not to your liking, I’d give R&K a call to get your biggest investment fixed back up. Couldn’t recommend enough! Again, it’s veteran owned and operated...need I say more? Support local business and give R&K a call today.
yvonne brown: Excellent customer service! The expertise of the R&K personnel is apparent in the results they deliver. They did a great job cleaning my carpets and bathroom tile. They also referred me to a company (Cox's Painting and Home Improvement) who did an outstanding job on painting the interior of my home. R&K will be my "go to" company when ever I need an expert.
Michael Kirkland: Couldn't have asked for a better company, pipe broke and they arrived very quickly. Same day.They set up the fans and stuff needed and explained everything. Very polite and professional.
Ian Sykes: Had water damage in my kitchen, they came right in and fixed and Dried everything on the spot! Couldn’t ask for a faster or more reliable service!
Sabrina McLean: R&K was hired buy my insurance company for restoration services which was a simple task. They came throughout a span of 6 days. I gave this company a 2 star only because of the two guys that set up the restoration equipment; very nice and respectable people. If it wasn’t for his field workers, I would have given them 1 star.They were going to repair the damage to out existing floor due to water damage. I callI'd the office to gain information regarding the steps his team will take, copy of contract to review prior to signing, license number to research if he had any legal issues with company, his warranty, details of his ability insurance if him or his team damage anything in my home, and the length of time to complete the job. No one answered my questions. As a contractor, he should provide his potential customers with details and answer questions. Patrick over talked me when discussing my issues with my ceiling as well. I was informed by his receptionist in a aggressive, rude, and disrespectful way that he does not have to provide me with the information. Once I stated I was cancelling the contract, before it began, she changed her responses. Him and his office people are unprofessional.
Tenisesha Durant: Positive:QualityThese individuals are very professional and handled my water damage issues with the utmost professionalism and respect. Thank you for everything that you all have done. My house looks amazing as if nothing happened!
Justice Lawson: We had a water leak that resulted in a flooded attic that we found out about on a Sunday and R&K were the first people we called to see if they could handle the issue and not only were they understanding they went above and beyond to help us out! You don’t find many companies that work all weekend long much less make it out same day and then provide advice about what steps to take after they helped dry out all the water! I can’t recommend this company enough for all of the services they provided to us in an emergency situation! Thank you R&K!!!!!!!
Jessica Dooley: Rescheduled us, then called 10pm the night before to cancel and was incredibly rude on the phone. Unprofessional.
Joey Walker: 100 year old home floors cleaned and brought back to a lustrous shine. Crew was punctual, professional, and very communicative, Strongly recommended. Super Job, Super Crew. Super Super Company
Christine Lee: Patrick and his team did an outstanding job on cleaning and polishing my aging hardwood floors. Beyond my wildest dreams they reconditioned the floors and cleaned the grout in my kitchen and bathroom. They have earned a customer for life. I'm pretty stressed as I prepare to sell my home, and they kept their cool with me and stayed polite and professional. Here's an extra star for them to give them six stars (*).**Ask Patrick for the "before" pictures. You will be amazed.
Natividad Chavez jr: They cleaning carpets at The Crossings of Wayside and they look best I seen in year I be use them again and tell everyone about them
Joseph Dawson: Heard of this company through a friend. Customer service was polite and enthusiastic about taking care of my home.
Kimberly Thomas: Don't Walk but RUN....As Fast as you can.....as you read his positive reviews comes from carpet cleaning which they no longer provide....I used them for water restoration and once it was determined he couldn't scam the insurance company out thousands of dollars he pretty much washed his hands of me leaving my rental is disaray (molding and doors not replaced) I will admit I didn't read the piece of paper and I admit I saw the negative review on yelp but still went ahead with this company....my fault for both but please don't make the same mistake...he is out to make money off insurance that is pretty much it and he is a liar and says whatever to do so
Mountainking10 (Mountainking10): Bought a new house, old owner left it in shambles with cat urine all over. R & K came to my rescue late on a sat night before easter. Professional and very nice techs came out and saved an old army guy and his family. I will always recomend this crew. Thank again
Shannon Capuano: If I could give no stars that would do the trick!! This guy is a FRAUD. He will try his hardest to scam your insurance company to get more money. His work is TERRIBLE. Go check out screen shots from PATRICK KNAPP (the owner) and watch how he talks about his scams and how he speaks of the people PAYING him.

6. Cape Fear Restoration - Hope Mills

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· 24 reviews

2731 Hope Mills Rd, Fayetteville, NC 28306

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Cape Fear Restoration: what do users think?
Kylie Larson: #GiveDeniseAPayRaise she's lowkey running that place
steven jensen: This originally was a 5 star rating. But a month and a half later they haven't come back to fix anything. We told them multiple times "don't throw away the flooring, it has been discontinued", but they tossed it anyway.After waiting a month I fixed my laundry room. Since I fixed the laundry room the two rooms and ceiling apparently wasn't worth thier time and they blew us off.
Hermena Richardson: I had a water leak under my house. After the plumbing repair Cape Fear restoration was referred and Brian Jacobs came out. He was friendly, professional and very knowledgeable. He helped me understand the problem, the mitigation and repairs process. So far so good.A crew came out to remove crawlspace insulation and set up dryer fans. They were very professional and explained what they were doing and why. They did a great job of cleanup from insulation removal. Will,Forest, Eli, Chris Mac and Dalton were satisfactory to me and I would welcome them back.
Charlie Schmidt: We had a leak from our bathroom that made its way to the hallway and into the bedrooms. Called a Plummer and they found and corrected the leak. They recommended Cape Fear Flooring and Restoration, who came out within an hour or two. Hayes Fane was the one that came out and went through the entire process of drying, replacing and working with our insurance company. A few days later, the crew came out and setup to start drying and we’re great. Explained what was going on and what to expect. During the entire process, was kept abreast of what was going on with the readings and such. Could not have asked for an awesome crew/company. Outstanding. 100% customer satisfactionService:Water damage-related cleanup repair
Katelyn Schrader: Brian and his team were really quick to come out. They assessed the damages and gave me an estimate within hours. They sent a team out very quickly to clean up a sewage leak we had under our crawlspace that was preventing the plumber from getting under there to fix it. They were friendly and answered all my questions. Brian even came inside to make sure that I didn’t have any moisture damage in the floor that was over the crawlspace. They took their time and I did not get a sense of anybody rushing to finish. Would highly recommend and would use them again.Services:Water damage-related cleanup repair,Sewage cleanup
Liz: Positive:Professionalism,ResponsivenessBryan the supervisor from the Mitigation department is very professional, and friendly. The team that came to clean up the tiles off the floor did a good job cleaning, and setting up the equipment. Someone is in contact with you through the whole process.Services:Flooring,Water damage-related cleanup repair
michael nesbitt: It was goo
Denzil Halliday (Seventeen): I called Cape Fear Restoration for a water damage estimate. During the call therepresentative was very patient assisted understanding of my situation. Thomas contacted me within 1hour and set up a same day appointment with me. Thomas very professional and thorough, he ensured that I understood the details of the assessment and documents. He went above and beyond with assisting me with addressing the insurance adjusters assessment discrepancies with my insurance company. Prompt and professional customer service. Will definitely recommend them to my friends and family..
N “Mrs Truth Be Told” Cruz: Nice people, prices are high
Erika Young: Young girl up front had to call someone to see if they carried outdoor carpet. How do you not know this???
Scott Murray: if i could give them 'no stars' or even negative stars, I would. Small leak; caused some minor repair and when the team 'finally showed' they wanted money up front'After the 3 day 'drying period, the 'estimate rep; 'NO SHOWED twice" and each time; I had to call them.Finally got everything moving and then the company had trouble finding someone for the repairs (?);Once the bill hit it was quite higher then what the insurance was willling to pay and then BINGO: the CRC pulled out. They stated the project was way too big for them (probably a bath room the size of a bed of a truck).this left me with the entire mess from their wet/drying team; which destroyed much of the bathroom.The whole 'drying it out business isn't worth it and they must subcontract to 'keep their cost down so they can bill you more for their profits.DON"T USE EVER
Shana Smith: The team does great work, very understanding, Brian T and Rob L thank you for packing things carefully and the young lady that's been coming out making sure that everything dry(don't know her name) but thank you guys 👍👍👍👍
Josh Powers: This is by far the best company that I have dealt with. The crew, Sandra and Chris May were fantastic. They came in and set everything up to dry up the water from a water leak that occurred. Sandra and Chris May are truly rock stars at what they do. Thank you for all your hard work and dedication!
Matthew Jacobs: Thanks to Joey and Allen for a great job repairing floor damaged due to a water leak.
Bobby Johnson: This company pays plumbers (like roto rooter) to make a small mess into a large one so they can come in and rip everything out to repair it. Paid for demo and then paid to restore. My insurance company found that the roto rooter technician was paid to call them the night roto rooter caused a sewer shower in my house. Cape fear restoration came out the next day and tore up my kitchen and bathroom far more than was necessary. They then tried to keep their equipment over the weekend just to charge me/my insurance more. They are crooks and scam with other companies and will tear everything out so they can be paid twice to come back and repair all the damage. Would never allow them in my home again.
tammy mackinnon: My brother is getting his kitchen renovated and I would like to commend Wyatt, Wyatt ll.Fred and Chris from Cape Fear Flooring and Restoration for their professionalism and hard work. Thank you
Diane Moran: 02/08/2019 On time professional, and did a great job. Took time to explain the process. Would recommend Cape fear flooring and restoration. Chris M.,Brain T, and Robert Thank you
Ricki McMillian: This is by far an amazing company! The crew lead by the amazing Sandra was fantastic. Sandra, Dottie, Eric, Fred, Brian T and Robert you are all my rock stars and I truly thank you for all your hard work and dedication!
Casey Ferris: I love CFFR! I have worked many places, but never for a company who cares as much as they do. Employees are treated like family, and so are customers! The mitigation crew knows their stuff, and the whole staff is amazing! There is only one place you should call for water damage!
Jordan Grabill: The staff at Cape Fear Flooring & Restoration is very friendly and knowledgeable. They have a vast variety of products and services, and I definitely recommend using them!
Roxanne Kane: Working for CFFR has been a joy if not more. The people I work with are family. There's no place like home!

7. Venturi Restoration - Fayetteville - Fayetteville

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· 25 reviews

2046 Skibo Rd apartment c, Fayetteville, NC 28314

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Venturi Restoration - Fayetteville: what do users think?
Ben Allen: We had a leak in our home that required demolition of our existing floor and installation of replacement flooring and drywall. Andrew walked us through the entire process and ensured our needs were met throughout. Venturi is a great company to work with and makes what could be a frustrating situation much easier to handle. Highly recommend!Service:Flooring
Penny Blackmon: Service:Water damage-related cleanup repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
michael hunter: Hard pass….I do not recommend. Their organic employees are professional and thorough, however the subcontractors are unskilled laborers who do horrible work. Almost every job has had to be redone.I had to have several conversations with the management about the lack of quality of work. I should not have to explain to workers what they are here to do. They didn’t wear booties, lay down drop cloths, or when they put on booties just wore them in and out of the house dripping drywall mud and paint everywhere. They do not use painter’s tape so there are no crisp lines, just completely unprofessional.They cracked my bathtub because they dropped the toilet into it.Tile work is uneven, crooked, and pops when you walk on it.Painters never tape anything off, they get paint everywhere.The painters removed a hard wired smoke detector and recapped wires, not a single one of them is a licensed contractor or licensed electrician.I’m missing air vent covers and a valance to my custom blinds, they also got paint on them as well.They painted a whole room the wrong color.The drywall/paint crew honestly did horrible work. They are unskilled subcontractors with no oversight. They used my wife’s new Shark vacuum to clean up their drywall dust mess and ruined it.They got paint all over my front lawn which I contract a company to maintain.I can honestly say my house looks worse now than before they started. It was not restored to its original condition. An absolutely disappointing experience that has dragged on for several months due to incompetence.
Ava Devault: Service:Fire damage cleanup repairPositive:Professionalism,Responsiveness
annette bullard: Jerry Sessoms came to my house to do estimate on my house. He had to come twice. The insulation had to be removed from attic due to fire/sutt and some outside construction had to be done. The insulation was remove 11/18/22. The insurance adjuster approved getting the insulation installed, but Jerry would not proceed without all of estimate approved, even though he told me he would. This left me with out any insulation in my attic for over 8 weeks, thru the Thanksgiving and Christmas Holidays, which we experienced 10 degree weather. My house could not hold heat. I was freezing. Jerry DID NOTHING. He did not respond to texts, emails or phone calls. After the first of the year, he contacted my adjuster to follow up on approval. I had already hired Koons Insulation, and due to my circumstances was there on a Saturday, Dec. 31st and install my insulation. Jerry was fired. I would not waste my time on this company. They are not reliable, and try to put on estimate work that was not needed. BEWARE OF THIS COMPANY.
Amanda Price: We are tenants and had such a good experience with these guys after a water leak in the home we're renting. Chris, Kelvin, Maurice and Keith felt like family by the time the job was done. They were super attentive and thorough and made sure every place where there could have been an issue was dried out and did not remove the equipment until they were sure it was complete. Every day they came out to check, they were very friendly and personable as well as professional. I highly recommend them!Service:Water damage-related mold removal
Sterling McLaughlin: Services:Remodeling,Flooring,Water damage-related cleanup repair,Fire damage cleanup repair,PlumbingPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Claudiu Oltean: Services:Remodeling,Flooring,Water damage-related cleanup repair,Painting,PlumbingPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Rosemary Dinneen: Positive:Professionalism,Punctuality,Quality,ResponsivenessResponsive, friendly and found them to be very focused on customer satisfaction from the very first interaction. Very pleased and satisfied with Venturi Restoration and their team, highly recommend them to anyone in the event of water damage to their home!!Service:Water damage-related cleanup repair
Nikeisha Waring: Services:Water damage-related cleanup repair,PlumbingPositive:Professionalism
GREGORY LIGGINS: This company is horrible and unprofessional. They were recommended to come out to our home by our insurance company to handle a water problem. The initial team showed up to access the situation, never called ahead, when they began to access the issue no one even consulted with us with moving forward they immediately just started ripping out floors and walls.Fast forward after the water mitigation crew left our home left everything exposed with no way ahead. We waited a week plus with no contact from a project manager, representative, anybody . We received the notice to write a review from the company and expressed our concern with the lack of communication and this company immediately sent my wife an email stating that they don’t want to do the rebuild because of the review and to contact our insurance company to be reassigned. So basically this company manipulates the system and attempts to bully and control their poor service by running away from jobs that they fail to properly service the customer. Now we have ripped up floors and torn out walls and have to look for another company to finish what they started.Service:Water damage-related cleanup repair
Loren Collazo: Positive:Professionalism,Quality,ResponsivenessCalled this place up, a young man named Keenen really helped us out with painting and getting my place feeling like a home. great experience, will use them again!!Services:Roofing,Flooring,Painting
Debra O'Bleness: Positive:Professionalism,ResponsivenessKeenen was great at coming in and checking our attic ad well as roof. He is very knowledgeable and a hard worker. He found the source of the leak and knew exactly how to fix it. 1000/10 recommend this company. Especially Keenen!Services:Roofing,Water damage-related cleanup repair
naila ace: Having a Fire is not something anyone plans for, Venturi has been amazing since day one! But I do have to brag about our contractor William Speers, this guy listens and listens and simply listens and addresses the concerns right in the spot. We have been so truly blessed to have our home back to normal and it has exceeded our expectations, I must also brag about Dane, omg this guy was so thorough with the packing process, he truly took his time to check all of our belongings, we are so happy because this tragic event truly turned into a blessing in disguise 😊Services:Remodeling,Painting,Fire damage cleanup repair
Christian Freed: Positive:ProfessionalismHad massive issues due to tenant and property manager neglect. Insurance assigned this outfit and they were prenominal from start to finish. William is a first class project manager. Highly recommend!Services:Remodeling,Water damage-related cleanup repair,Painting
Ronald Roberts: Positive:Professionalism
Walter Williams: Service:Water damage-related cleanup repairPositive:Professionalism
Jen Greene: Positive:Professionalism,ResponsivenessHad the pleasure of working with Dane, he was super helpful and answered every question I had. He is very knowledgeable and I would definitely recommend Venturi and Dane for your restoration needs!
Justin Ross: Positive:Professionalism,Quality,Responsiveness
Amoni Wright: Service:Fire damage cleanup repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

8. PuroClean Disaster First Response - Fayetteville

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· 13 reviews

5851 Ramsey St suite c, Fayetteville, NC 28311

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PuroClean Disaster First Response: what do users think?
Arisa Layce Mason: Puro clean appears to be knowledgable and well meaning, but due to my experience with the insurance company and having both present in my home at once, I feel some deception occurred. Firstly, I was told by my insurance agent to identify where a water leak was coming from in my home and have it confirmed. The initial plumber who came to my house spoke with my insurance agent directly stating the plumbing was the cause of the leak. Puro clean/ Aaron spoke to me seemingly privately* telling me after a plumper company put unnecessary holes in my walls that he blamed the water leak on my daughter and from not having the curtain closed. He also stated to me that he believed the issue was pre-existing.Note- I have lived in my home since 2018 and never needed repair work to this extent, and wouldn’t know how to cover up previous damage. I also have gotten repairs on my plumbing a few times but for seemingly minor stuff. I do not appreciate the blame being placed on my daughter. Not to mention, confirmation about the cause of the leak was given to Elizabeth first hand from the plumber! This evaluation was over $100 to complete. And if Aaron felt the cause was something else, he could have said so the first day where both the insurance agent and his team were in my home doing mitigation, but he did not. So why ask me to pay someone to confirm the cause if Puro clean is just going to make up their own reason and blame the owner?After this, I experienced moreTrouble and delay with my claim which leads me to believe some triangulation occurred and false reports were given to my insurance company. My claim was initiated August 31 2022! And is still being evaluated and it’s almost February 2023.I also feel that the hole Aaron put into my daughters closet was unnecessary. The plumber had already identified the issue, and Aaron drilled even more holes into my home that I had to pay for in the end. This hole was not small. It was extremely huge square drilled into my closet.Also the insurance agent said in front of puro clean that no repairs are to be done until finding and resolving the water leak, so it made no sense for me to have to contact and pay another person when Aaron was just going to try to find the issue on his own and report to my insurance company what he THOUGHT was the issue and then putting excessive demolition on my home that I had to pay for.Puro clean charged $3000 dollars to essentially destroy my home, and the insurance company paid me $51 for repairs.
Netta McGee: Aaron was very responsive and arrived minutes after my call. He was very professional and was able to answer my slew of question and reassure me of all the ins and out of water damage and what was needed for my particular occurance. We went over the action plan and worst case scenario. Really was a pleasure working with them. I would recommend them to anyone and hopefully this doesn't happen again but if I need to have something done in the future I will be giving them a call.Service:Water damage-related cleanup repair
Estelle Moore: Omgoodness! Very professional people. They will answer all your questions before and not after just trying to tear your house up for money. They did very neat work and even my insurance adjuster was impressed. Highly recommend and will use again in the future.Service:Water damage-related cleanup repair
Joearbn: Outstanding crawl space remediation service from PuroClean! Aaron was extremely helpful in explaining the process and he always returned my phone calls in a timely manner to answered my questions. Customer service and pricing is the best. I highly recommend PuroClean for any crawl space clean-up issues. PuroClean will definitely beat the competition in cost estimates and customer service.
Sarah Gastonguay: Puroclean was the first call I made, they were very fast and efficient. They explained everything very clearly and simply in terms I could understand. It was so nice to have such an easy going technician, especially when dealing with water damage. I would highly recommend them. I hope to not need them again ,but if I do I know they're a phone call away, and ready and willing to get the job done!
Erin Hayes: Had a great experience with PuroClean! Very hard workers! They were able to fix every issue I had in my home!
Mandy Sessom: Thank you so much for helping us.. You guys did an excellent job!!
Ben Nolting: I could not recommend this company more. After returning home from a long absence I walked into my living room severely water damaged. I called several (6 to be exact) water restoration business. Aaron and Mark were the only individuals that could seem to help me. Any other businesses were telling me that they couldn't assist me for over a week. Once on the property I was greeted with a smile and assurance that they would have everything cleaned in a matter of hours. The professionalism and costumer service within this company is gold standard that others should seek. This kinda of unfortunate circumstance can and will leave a family stressed and seconded guessing them selfs on what to do. once PuroClean of Fayetteville is called they will take all that weight off your shoulders and return everything to normal promptly.Thank you so much for everything Mark and Aaron.
Aaron Baucom: PuroClean responded very quickly. They were professional and made this bad experience as easy as it could be. I highly recommend using this company.
Charissa Moore: Aaron Davis was very proactive during the evaluation and remediation of our crawl space. He was able to relay information in a way that I could understand and eliminated a lot of unnecessary worry and stress. I really appreciated Aaron's willingness to work within our time frame and his customer service is top notch. Aaron was always timely with returning phone calls and emails. Our crawl space issue was inspected by four different experts and overall, we got the best service at the best price around with PuroClean.
Amy Hayes: PuroClean and their employees were so professional when they were here. We did't know what to do or expect but they not only took care of the problems, they were so informative with us as well. Highly recommend.
Eric Sutton: You guys do a wonderful and professional job. Thanks
Aaron Davis: When we had a large home damaged from a busted water line, we had the guys at PuroClean Disaster First Response come and help us out. They were great to work with and I would refer them to anyone.
Paige Davis: Thank you PuroClean for the wonderful job you did for us.

9. Highland Construction Fayetteville - Fayetteville

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· 77 reviews

1409 Clinton Rd, Fayetteville, NC 28312

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Highland Construction Fayetteville: what do users think?
Carl Powers: Highland Construction does a great job and they have awesome staff. They've helped me multiple times at my house and each time they were thorough and professional. And with each project they kept their work area clean.
Gerald Page: My experience with Highland Construction was not favorable.We had a mainline stoppage in our house which caused some flooding and water damage. Highland Construction was the 2nd contractor assigned through our insurance company for the repairs.First off, the project manager, Aaron was completely hands off throughout the entire project. I don't know if this is normal practice but he was absent the entire time, everything was in the hands of subcontractors who did shoddy work. Aaron knew nothing that went on except what I called and told him.The first night, the subcontractors left my house unlocked and unsecured, which I found out the next morning when I returned from the hotel we were staying in throughout the process. After this I went home every night to make sure it was secure because I couldn't trust them.Since returning home, after the (finished) project we found that they had not finished putting in our light switch covers in the master bathroom, I did that myself. We had a chain lock in our bedroom that they removed and did not reattach, I also did that myself.They put the wrong flooring in the master bedroom. Now the flooring in our bedroom matches the flooring in both bathrooms. It still looks nice but still not what we wanted.We found two spots on our wall where they must've made holes and plastered over but did not paint.They also did the paintjob in the bathrooms out of order. The painters were supposed to paint before the plumber and the cabinet guy could put the toilets and the vanities back in, but they didn't, and now there are unpainted spots behind our toilets and in the corners next to our vanities.Ultimately with all the time it took, and the amount of coverage that got ate up, there was no point complaining, so we just ate it.I've added pictures from the supposed FINISHED job, when Aaron called me asking to schedule signing of completion papers... He knew nothing of any of this until I told him, because as I said, he was absent the entire time and was not checking on his subcontractors.I had to bring them back to reattach the bathroom door and cleanup their mess. Ultimately, I put the light switch covers back on myself cause I couldn't take it with them anymore!
Jon Gogolen: Critical:Professionalism,Punctuality,Quality,Responsiveness,ValueI feel taken over by these guys. Over $900 for an 'emergency' visit that wasn't even done the same day, but the following, just to put down a tarp. Ouch...Service:Water damage-related pest control
kimothy monroe: Professional service from beginning to end of project. Very courteous and careful with owner's property. Company keeps owners informed of activities, prompt, and keeps to word as promised. I had major water damage and Highland never stopped working until their process was completely finished and satisfactory. I highly recommend Highland Contruction Co.!
Stephen_ S: Critical:Professionalism,Quality,Responsiveness
Christopher Baker: I had a leaking roof and Highland Construction was contracted to replace my roof, replace some knockdown in one of my rooms, as well as some water mitigation. They were able to complete the exterior work in a day and the interior work in two days. Friendly crew, clean, followed COVID protocol (mask, social distancing, etc.) and communicated every task along the way. The company surveyed the completed work and walked through with me to verify the work was to my liking.Services:Mold inspection,Fan installation,Paint indoors,Roofing,Water damage-related cleanup repair,Drywall repair
Dustin Chapman: Terrible Experience from beginning to end. Timelines were completely missed due to a severe lack of oversight. We consistently had to reach out time and time again to try and get updates as to status of our project and the way forward. Additionally when this issue was addressed the excuse provided was " Well we are sorry but we have a lot of projects going on and unfortunately we cannot be in more place than one." All work done on the house was done by sub-contractors that did mediocre work at best. Dealing with the stress and inconvenience of a home improvement/repair project is enough to deal with on it own. Do yourself a favor and consider going with another company or hire the subcontractors yourself and cut out the overpriced middle man. At least at that point you wont have to get pushed around dealing with a company whose only focus is on profit.Service:Water damage-related cleanup repair
Josie's Point Of View: I was completely satisfied with all aspects of my interaction with the company. From the very first telephone call to the final walk thru after the work was completed; I have absolutely no complaints. They were on time, kept all of their promises and followed up after the project was completed to make sure I was satisfied. I also liked the fact that their subcontractor cleaned up at the conclusion of the project. I would definitely use them again.Service:Roofing
Lathario Barnes: My insurance company assigned Highland to do all my repairs to our rental home that was damaged. I will say from my first conversation with the staff was awesome and very professional. They knew I was located in Hawaii and they made sure they stayed in contact with weekly also keeping us updated at all time. Sam was the person that was overseeing the project on our home and he was great and very respectable also made sure everything was done right. I will recommend this everyone due to the outstanding job they did for me and my wife.Services:Paint indoors,Flooring,Drywall repair
Katie Jackson: Sorry quality. Paint (poor quality)on door jams peels off like plastic or things that are not not even of that quality. Spots missed on walls, paint job was not good at all. The only thing I was satisfied with was the person that pulled up floor and put wood back down. Slow and not reliable. They ripped me and insurance company off. I would not recommend them to my worse enemy.
Johnny Rotten: Had a HVAC leak within our home that required immediate remediation. The initial experience was good, timely and Carlos was great. However, we had an additional leak within our home that required a leak detection for which Highland just wasn't suited. Since the other company spent so much time on our home, we decided to continue with their services for the rest of the mediation. This wasn't a slight on Highland, it was just easier for us. I gave Highland the courtesy of calling and letting them know that we didn't need their services for this portion of the job and even answered questions from the extremely rude, condescending, and unprofessional individual I spoke with.Now that the remediation was complete we now require drywall and floor installation. My wife called Highland in an attempt to schedule an appointment for a quote only to be rejected because we didn't utilize their remediation service. That is completely fine, as we have free market capitalism in our country and they have the right to refuse service. As a consumer I have the right to tell anyone and everyone that will listen to not use Highland as they hold personal grudges on $10,000 jobs, which in my opinion isnt the best business model. One suggestion, someprofessional development for the folks that answer the phone would go a long way.Service:Water damage-related cleanup repair
Kevin Shumaker: Positive:Professionalism,QualityBryan was great to deal with. In a time where the whole world is on backorder the leadtime was long but they were honeat about it.The end results was amazing and we are extremely happy.Service:Remodeling
Jen Wilson: SAVE YOURSELVES SOME HEADACHE AND STAY AWAY FROM THIS COMPANY.
Andrea Haro: They had what I needed!
Scott Dreiling: I had the worst experience with this company I do not recommend them.
R AJ: We contacted this company and were given a consultation date after telling them we were paying out of pocket cost. Less than 24 hours prior to consultation date/time, we received a call from the company stating they could not complete a free consultation because the payment would not be through an insurance company. We asked if there was a fee for consultation, we could pay that. We were told that based on our information they would not work with us as self-pay customers, only INSURANCE PAY CUSTOMERS. We asked for an explanation of why they could not provide us with an estimated cost receipt and were told "this has nothing to do with if you can pay". This was stated again after explaining that we had the money to make any household repairs. This is very unprofessional for a restoration company and gave us little time to find another company to fix our bathroom. Customer Services was poor and uninformed.Update:Issue has been resolved. Thank you for following through to complete a consultation.Service:Water damage-related cleanup repair
LATISHA Chatman: Horrible Horrible Horrible
Cheryl Macias: Services:Remodeling,Roofing,PlumbingPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
Tom: On 19 May 2020 I had a Oak Tree fall on my house. Highland was very responsive and did a great job in the initial and following stages of the work right up until completion. The estimator Angie was absolutely wonderful and very helpful through the whole process. The project Manager Patrick did a great job from the start, and up to the finish line. Patrick was very responsive and addressed every question I had in a timely manner and was great to work with. The subcontractors used by Highland did a absolutely wonderful job.The Framer who repaired the Truss in my roof Bill was very good to work with and does quality work. He went above and beyond doing his job not only repairing the Truss but in repairing the facia board and soffit as well. Great crew!Kent and Joe Brock of Brock heating and air did all of the inside repairs on my house. Painting, dry wall, and window replacement. Kent and Joe are awesome folks and went above and beyond to make sure everything was done correctly! They are two of the best people to work with and I highly recommend them to anyone who needs repairs done to their home or business, it would be hard to find better. I would also like to add, that they had to remove the siding on my gabled end over my garage to replace the window. They did a very good job. When they replaced it they made sure everything was correct and paid attention to the details. I could not be happier! Again a great Company!Tile with Style replaced my kitchen floor ceramic tile. That crew did a great job in a timely manner and were wonderful to work with. If anyone needs flooring done I highly recommend them.Danny Reyes of Rubi walls and Home Improvement and his crew did all of the painting on the outside of my home. They did an excellent job and constantly went around checking to make sure nothing was missed. I am very happy with their work and would recommend them to anyone needing painting or home improvement to anyone. Just a great bunch of people.Breath of spring Cleaning run by Heidi Snyder did a wonderful job cleaning up my house! They came in and completely cleaned the dust out of the house from all of the work and made it sparkle. When they were done my house would have passed a military inspection!In closing I would like to say the people and sub-contractors I worked with from Highland were AWESOME! You could not ask for a better group of folks to have work on your Home. All of them went above and beyond to make sure everything was correct! Thank you to all of the subcontractors and to Highland for a job well done!Services:Roofing,Flooring,Water damage-related cleanup repair,Painting
Janice Newell Newell: Our insurance company assigned this company to access damage from a water issue. They asked for our deductible up front before even coming out and taking a look.Bad business practice if you ask me. We called our insurance company back and they were surprised and stated that should not happen. We are looking elsewhere.
Frederick Thomas: The guys were very professional at all times did a outstanding job love there work.

10. BluSky Restoration Contractors - Fayetteville

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· 8 reviews

427-A Chicago Dr, Fayetteville, NC 28306

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BluSky Restoration Contractors: what do users think?
Bradley Zohn: Positive:Professionalism,Punctuality,Quality,ResponsivenessAndy is highly professional and always responsive.
C Wilson: Services:Mold mitigation,Water damage-related cleanup repair,Mold cleaning,Water damage-related mold removalCritical:Responsiveness
Hope Mills: We would like to thank BluSky Restoration Contractors for coming to the rescue when we had a leak in our bathroom! We came in one monday morning to a MESS - The toilet in the Chamber Office had been leaking ALL WEEKEND and there were... feces... everywhere. We called BluSky and they were on the job that afternoon! They had old stuff ripped out and drying the NEXT DAY. They were AMAZING - going above and beyond to help us with our landlord, our insurance and so much more. We thought we were going to have to pay it all out of pocket (a daunting task for a small non-profit such as ours) but Brenda got everything covered and got us back to normal in no time! THANK YOU BLUSKY AND BRENDA!!Services:Paint indoors,Painting,Flooring,Water damage-related cleanup repair,Drywall repair,Flooring
Village Gate: BluSky to the rescue! When you are in need, make them your FIRST call. They take care of everything and all the things you do not even think of! Quick response time from start to finish. Any questions or concerns you have they have the answers and are there to assure you that everything will be okay, and you are not alone. A huge thank you and shout out to Brenda, Jose, Isaac and Nathaniel from the BluSky team, you are very much appreciated!
Cruz Masters LLC.: We have had a 10 + year working relationship with Blusky Restoration. We have worked with several project managers. They are all great but Shawn Lewis outshines them all. He is organized, professional and leads every project to success.

11. Master Build Enterprises - Fayetteville

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· 13 reviews

1310 Fort Bragg Rd, Fayetteville, NC 28305

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12. Precision Construction & Restoration LLC - Fayetteville

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· 19 reviews

2090 Angelia M St, Fayetteville, NC 28312

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13. EMERG+NC PROPERTY RESCUERS FAYETTEVILLE - Fayetteville

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· 2 reviews

3771 Ramsey St #109, Fayetteville, NC 28311

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14. Cary Reconstruction Company - Fayetteville

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· 2 reviews

3756 Sycamore Dairy Rd, Fayetteville, NC 28303

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15. Carolina Foundation & Insulation - Fayetteville

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· 36 reviews

3555 Gillespie St, Fayetteville, NC 28306

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16. Save A Lot Carpet and Upholstery Cleaning - Fayetteville

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· 319 reviews
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17. John The Handyman - Handyman Service, Building Restoration & Home Restoration Fayetteville NC - Fayetteville

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· 11 reviews
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18. Master Build Enterprises - Fayetteville

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· 65 reviews

690 N Reilly Rd #214, Fayetteville, NC 28303

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