Best Glass Blower Fayetteville Near Me

andy gomez: If I could give this business zero stars I would, I called to get a quote on replacing a broken glass on a window, I gave them the dimensions that were on the window sticker and was given a price, two days later I drove to the store, waited over 15 minutes standing there, even though a lady clearly saw me and kept rolling the chair to see if I was still there. When they finally assisted me the price to replace the glass was almost $50 more than quoted over the phone. I returned two days later to pick up the window, first they couldn't find it, then I was told I needed to drive around back to pick it up from the loading bay. When I received the window I noticed the backing that holds the glass in place was broken, when I asked the person who handed me the window about it he replied with "we don't have any of that kind of backing so nothing we can do" then told me if I wanted to complain then I could walk around to the front and speak with someone. A gentleman who according to him was the manager looked at the broken piece and then ripped the piece even more, only to tell me that they don't carry that piece and will have to be ordered, told me I could leave the window there, I did not want to do that as it was going to rain and also my A/C would run constantly without a window. He offered to have someone install it at my house once they received the piece and tried to dismiss me even though they did not have my address. This took place in May 3rd, and today is May 29th. I have called multiple times to see if they have received the part and they continue to tell me that it takes 10-14 days for the part to arrive. I needed the broken glass repaired as the house was going to be rented and now I have to find another place that can fix it before the new tenants move in.