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Clothing store
1. Southern Alternative - Fayetteville
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· 162 reviews
417 Hay St, Fayetteville, NC 28301
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Charlotte Hirst: I have read the reviews so far about the customer service but that was not my experience.I had ordered a pair of shorts which arrived with a broken zipper. I immediately reached out to customer service and got a response within a day. From there the lovely customer service person made sure I got the size I wanted and that the problem was made right. I have never had better customer service from an online boutique.Although the shorts did arrive defective, they are high quality denim! I will be returning and buying more in the future.
Erin McCarthy: If I could give this company a negative score I would. They have absolutely no customer service. They never reply to your calls or emails. Additionally we bought a dress here that was small and returned it only to find out that we could only get store credit. We bought other items on the store credit which were also too small and then they made excuses why they wouldn’t take those back as well. IE it was a “western sale” so they don’t take it back.Small is actually extra small here. My daughter is a size 2 and the small was tiny. Once you’re in the loop you can’t get out, you only have store credit to work with and must read the fine print with every purchase. Do yourself a favor and avoid this store. We are sorry we ever heard of it.
Brandi: Horrible customer service for returns. DONT BUY FROM THEM!!!!
Alana Kaiser: At this point.. they don’t even deserve a 1 star review from reading all the reviews. Because another customer is now experiencing what so many others have. I should have looked at the reviews before I ordered. I ordered a super cute dress but unfortunately when I received the dress it was not flattering on me! Is what it is. I go to return it and realize they only do e-gift cards. That was a bummer but it was my fault for not checking… I put in my return on 3/15, the day I got my package. No word from them. I email them again on the 28th and still nothing. I’ve tried calling them as well and every time it goes to a voicemail… and of course there’s no more space to leave a voicemail.What a horrible experience. Never again.
Hanna Jumper: Bought two white dresses for anniversary photos. Loved one but it came damaged. The second was way too revealing on me since I’m 5’9 so I decided to send them both back for store credit but it says the items are non-returnable. Sooooo I’m stuck with a damaged dress and another one I’ll never wear. :(
Katherine Coker: Do not shop here online! You can't verify the quality of the item and the process of returning online orders through their customer service is HORRIBLE!
Anna Rupp: I feel bad for reviews bc their clothes are adorable and good material yes some of the stuff feels and is cheap but most of the stuff is really nice and cute and have really nice dresses and jackets, to scared to try the jeans and them not fit but their Aztec crochet cardigan has become my absolute favorite two layers well made super soft and never had a issue with shipping and all clothes came no issue although I will say they're support team definitely needs some help they have probably been short staffed since COVID I notice y'all took a hit with it stay strong been following y'all since 2017 ❤️
Karen Davis: Ordered a jacket for a Christmas gift. Never arrived. Sent an email. It's been 2 weeks, no response. Voicemail has been full for weeks also and never cleared. I will never buy from this company again. Worst customer service ever.
Mary Williams: Wanted to buy clothes at their physical store. It's their with the items on the display window kinda weird they wont open maybe to avoid taxes or hiring people. Why bother to have the physical store and not to reopen after covid ? Other stores are open as well as society
Danielle Penney: Terrible customer service. I placed an order during their Black Friday sale. They shipped package but did not include the boots I purchased in the package.I reached out to them on 12/5/2022 regarding this issue. I did not hear back from them for 4 days where they responded that they would check with their warehouse team. It has been almost two weeks now and I still have not heard back from them or had this resolved. I did email them 2nd time with no response. Every time I call their customer service phone number, no one answers and their voice mailbox is full.I will not be purchasing from this store ever again because of this. One of the worst customer service experiences I’ve ever had.
Crystal Harnett: I do the majority of my shopping with the store online as I live in Florida. Quick to ship, great variety.
Mmp 813: All the bad reviews are legit I just wish I would have investigated before buying. Terrible customer service and product. On my second return now because the quality sucks. I’m hoping at some point I finally find something I like because they refuse to give me cash back. Lol
Samantha Blackburne: The worst boutique I have ever shopped with. Tried to return items and they only gave me credit for 2/3 items I sent back. You can never get anyone to email you back and their voicemail box is full. Will never shop here again.
Andress St. Germain: Didn’t receive half my order back in July. Contacted the day of the shipment, and it’s now November. They stopped responding to emails when I checked in for an update, and their customer service inbox in full. I tried calling at least 5 times during their business hours and no one picks up. I’m out $50. I will never buy from them again, nor recommend them to anyone.
Tiffany Baze: Ordered a hat from them and it was cheaply made, way overpriced for the material. They also packaged it awfully so it arrived smashed and damaged. Will not purchase from them again.
gabi bolander: I gave this place multiple chances. Customer service is horrible. I was missing part of my order contacted them, never got a response. Im done shopping with this company:)
Christina Reeves: Store doesn’t offer refunds back to original payment method. Only store credit although their website says free refunds.
Joseph Helm: Wife ordered an outfit never received it, company would not return calls nor emailsDo Not Buy From Them
Jessica Scanlon: never again! i have called, emailed, and submitted request through their "new" returns section to no response on being able to return the dress that I received! When you try to call customer service the mailbox is full and cannot leave a message. It should not take days in order to get information/label to return an item. Buyers beware of how horrible their customer service is and you are better off shopping elsewhere.
Hannah Wheelock: I ordered about 2 months ago and never received my order. I then emailed southern Alternative in which they sent an email back saying it was presumed “lost”. I emailed and called them again numerous times about getting my money back and have not yet gotten a response. I am VERY disappointed with this company.
Miss LeDoux: CUSTOMER BEWARE!!!I have been a customer for YEARS. Didn’t have any problems up until the last 6 months. My last two orders were purchased months before special events I had planned and both items didn’t show up in time. First order was a month late and this current item STILL hasn’t arrived and it’s been 2 1/2 months. On their website it states “all orders ship within 24 hours” that’s a lie. I paid for shipping (5-7 business days) and it’s taken months. I called customer service several times, no answer and no way to leave a message because it’s full. I emailed customer service 2 weeks after my order hadn’t arrived, no answer until a week ago. I wasn’t offered any compensation and was given no answers. The customer service is horrible, and they will no longer be receiving my business.
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Clothing store
2. Citi Trends - Fayetteville
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· 331 reviews
3308 Bragg Blvd Suite 224-B, Fayetteville, NC 28303
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4worldlovers: 
Whether you’re just getting started, a seasoned professional or it’s time to switch things up, join us and help drive our business to the next level—and have a lot of fun along the way! Whatever you’re passionate about, we have a place for you! Support our store operations team from our headquarters in Savannah, GA, or be a part of our talented Buying team in NYC. Go ahead, leap into a successful new career today!
Citi Trends’ distribution centers and the dedicated front-line employees that keep them in full swing 365 days a year are the very heartbeats of our business. Their tireless efforts to ensure the right merchandise is delivered safely and on time is what allows us to successfully operate and open 600+ stores and counting!
As a store manager, you’ll be responsible for putting the company’s best face forward! No two days will be alike, as you lead a dynamic team to help provide an excellent shopping experience for our customers while building a positive sense of community. From daily store operations, creating schedules, delegating responsibilities, and problem-solving, you will be wearing many hats!
Would your peeps describe you as fun, hardworking, and high-energy with a passion for fashion? Well then, Citi Trends is looking for you! As a store sales associate, you will hustle and grow your skills that will lead to a thriving career in retail. What are you waiting for? Check out our latest opportunities!
Looking for the freshest fits that scream money. We got you! Freshen up your wardrobe with the essentials for that instant lift or stand out in our graphic tees and distressed denim. It’s all about making a statement whether chillin’ with the boys or at home with the fam, looking good and spending less is top priority. Don’t forget to complete your look with our huge selection of hats, chains, watches and brand name shoes too hot to mention. Shop Citi Trends today for your next Instagram ‘fit for way less spend.
From the latest trends to the hottest brands, Citi Trends has your favorite fits at incredible savings. Give your wardrobe that instant lift by freshening up your everyday essentials and picking out new statement pieces. From women’s tops, dresses, matching sets, jackets, denim, and so much more we have a wide selection to match your budget. Save and slay all day in our fab finds while creating insta-worthy outfits all year long!
Find the latest tops, bottoms and sets for the young ones in your life! With a wide selection of Boy’s and Girl’s fashion and accessories, Citi Trends can be your one stop shop for all things related to your kids, grandkids, nieces or nephews. Get those kids looking great in the latest from Citi Trends. Tops, dresses, matching sets, jackets, denim, and so much more, we have a wide selection to match your budget.
Whether you’re just getting started, a seasoned professional or it’s time to switch things up, join us and help drive our business to the next level—and have a lot of fun along the way! Whatever you’re passionate about, we have a place for you! Support our store operations team from our headquarters in Savannah, GA, or be a part of our talented Buying team in NYC. Go ahead, leap into a successful new career today!
Citi Trends’ distribution centers and the dedicated front-line employees that keep them in full swing 365 days a year are the very heartbeats of our business. Their tireless efforts to ensure the right merchandise is delivered safely and on time is what allows us to successfully operate and open 600+ stores and counting!
As a store manager, you’ll be responsible for putting the company’s best face forward! No two days will be alike, as you lead a dynamic team to help provide an excellent shopping experience for our customers while building a positive sense of community. From daily store operations, creating schedules, delegating responsibilities, and problem-solving, you will be wearing many hats!
Would your peeps describe you as fun, hardworking, and high-energy with a passion for fashion? Well then, Citi Trends is looking for you! As a store sales associate, you will hustle and grow your skills that will lead to a thriving career in retail. What are you waiting for? Check out our latest opportunities!
Looking for the freshest fits that scream money. We got you! Freshen up your wardrobe with the essentials for that instant lift or stand out in our graphic tees and distressed denim. It’s all about making a statement whether chillin’ with the boys or at home with the fam, looking good and spending less is top priority. Don’t forget to complete your look with our huge selection of hats, chains, watches and brand name shoes too hot to mention. Shop Citi Trends today for your next Instagram ‘fit for way less spend.
From the latest trends to the hottest brands, Citi Trends has your favorite fits at incredible savings. Give your wardrobe that instant lift by freshening up your everyday essentials and picking out new statement pieces. From women’s tops, dresses, matching sets, jackets, denim, and so much more we have a wide selection to match your budget. Save and slay all day in our fab finds while creating insta-worthy outfits all year long!
Find the latest tops, bottoms and sets for the young ones in your life! With a wide selection of Boy’s and Girl’s fashion and accessories, Citi Trends can be your one stop shop for all things related to your kids, grandkids, nieces or nephews. Get those kids looking great in the latest from Citi Trends. Tops, dresses, matching sets, jackets, denim, and so much more, we have a wide selection to match your budget.
