Best Newspaper Advertising Department Fayetteville Near Me

Tim Bruce: They call several times a day for several weeks to push the resubscription.

jUSTIN nOPE: I remember when investigative reporting meant more than just driving around looking for food trucks in parking lots. This town deserves better. Check out WRAL for some suggestions about how to report on Fayetteville?

Patrick Stephenson (Dizzle): No one here

Garry Hawn: It was a better newspaper, say 25 years ago. Then, like everything else in this city , it went to SCHEISS. So sad. Now the only thing it's good for is to wrap fish in it. ,,,,,,😎

Claire Johnson: Delivery of my paper missed several times in the past two months. No paper replaced. I called twice and left messages but have yet to receive a response! I saw that there is now a new head for the Fayetteville Observer. I hope she can improve (1) delivery of my paid copy of the paper seven days a week, (2) have a person actually ANSWER your phone when we, your paying subscribers, call you, (3) have someone respond to a message left., (4) follow-up on delivery issue calls , not ignore them! I've called several times, left message about undelivered paper and still not received a response call. What's going on? The Fayetteville Observer used to be reliable!!! I'm seriously considering canceling my long held subscription!

Johnnie White: Th observer has gone down hill since the new company bought them out. Much of the news is 2 or even 3 days old. Often I see the same articles that were in previous editions. Too many times cartoons are re printed. I have been getting my paper by 5 am every day but this week i have been getting it anywhere from 10:30 am to 12:30 pm. This is unexceptable. It's 11:15 on a Sunday and i still don't have my paper. If they are using a sub driver they need to get started earlier. I am considering canceling my account.

Randy Yates: I canceled my subscription to this paper due to moving out of the area, then a year later I found I was being charged for another subscription to the tune of more than $400! I called several times and left messages, sent 2 emails, no response. Customer support is abysmal.** In response to the response, I have sent SEVERAL emails, each with my phone number, the only call I got was from a delivery person who said he was told to call me. What was he going to do? I am going to take this up with the Better Business Bureau, it may not get me a refund, but it will make this situation more visible.

Ronald Card: U are the owner i have a question could u email me at ronniecard97@gmail.com please

Carassa Crumpler: It's a newspaper and ad company

Sharon Collins: Just went to pay our bill. Paper is delivered daily.

Joshua Pardo: I enjoy receiving the paper, however they did not say anything about the new “premium” service before I signed up. Decreased my subscription by more than half. I will receive roughly six of the twelve weeks. I will not be renewing my subscription.

Sarah Thomas: Nice people

Terri Schleich: All the info you need for close to home and abroad!

MH DAVIS: Deserves -10 stars. The worst customer service ever. It is bad enough that you have to talk to someone in another state but then you constantly get the run around. We have had issues since Gatehouse Media purchased them. Mr. Yarborough would be sooo disappointed in how far down hill the quality of the paper and customer service has gone. We were overcharged on our subscription and promised a refund which never came. It is a shame that the oldest newspaper in NC has become such a disaster.

Maxim Brindin: The person at receiving paper rolls is friendly.

charlene leak: Worked there many years ago.. nice place to work

Kathy Leandro: Poorest customer service I have experienced in 40 years of taking paper. Delivery is so bad our entire neighborhood is concedering dropping paper. Bad enough that paper is not an actual paper but to not receive until after 10 am is not acceptable. Talked to circulation manager many times last month but he only says he will do better! Do not take or advertise in this paper as no one reads it. Call center is in Fka. And they just laugh!

J Nicholson: They change your subscription arbitrarily. They pressure customers to sign up for automatic payments, then they take payments beyond the monthly subscription claiming special inserts are worth the same amount as your monthly bill. The company that bought the paper is ruining what used to be a good and reputable business.In response to the "owner's" response, I called your customer service about my bill and all I got was a run around. I went in person to the paper to try and get some resolution and all I got was more run around and the same excuses. I also got to witness your staff pressuring the senior citizens, who were coming in to pay their bills, to sign up for automatic payments. Most of them couldn't understand why their bill date kept changing and all they wanted was a set date to pay their bill and a set amount for their subscription and they wanted to be able to pay it by mailing in a check. And as for your letter to subscribers, the only way to not be billed for the inserts was to not get the weekend papers. I wanted to get 7 days worth of papers. I was charged 15 times in a 12 month period - the subscription rate, not an additional fee. An additional fee would have been two or three dollars. When I tried to get clarification of that YOUR "customer service" kept telling me that my subscription date changed each time I was billed for one of those inserts. It certainly did, it was reset backwards. Unless you come up with a refund to everyone your company has duped with this scheme and then make a reasonable offer to ex-subscribers that is above board and honest, then you can keep your paper.

Evelyn Barnes: This newspaper has lost its hometown appeal, not worth the money anymore!

Dina Simcox: Worst customer service ever, worst subscription delivery ever.

wldman Dan: Great people Great Local Magazine

Bill Mcqueen: Great folks doing wonderful things for Cumberland county! I highly recommend their publications.

Michele Runge (KITTY): Love the free paper! Keeps me up to date on what is happening in Fayetteville NC!

Melissa Jo: Great information about what is going on in the area

thomas kinlaw: All of the employees and staff are the best..Mr Bill is a great guy and everyone is very helpful and friendly....I recommend to anyone when advertising a business....

Cindy Rogers: Love Up & Coming local paper. Love Margaret Dickson's columns and the crossword puzzle, in particular.

Drew Perrin: I thought this was a nice family paper. The unsubstantiated rumor festering tripe vomited out about the president is not worth the propaganda ink it is written in and meant only to smear and incite. I will never pick up an issue again and will try and get as many as possible to do the same. At least do a minor amount of context research and pretend to be fair. Where is the other side's viewpoint or for that matter a middle point. Biased political bilge from the far left trying to condition the public. Goebbels said, "Repeat, repeat!" Not nice at all.

Don Garner: Fayetteville's only locally owned and operated community newspaper. NEWS, VIEWS, ARTS, and Entertainment with over 250 rack locations in Cumberland County. A good read.

Green Seen: I love Up & Coming, they are so professional and provide fantastic news! Good news at that!

Monic Allen: Sad that you have to visit your children in this place with no entertainment for kids really . you have to be quiet you cant enjoy what little time you have with your kids . if visit starts late due to social worker they dont allow the few minutes of make up time they only care about being out of there exactly when they close at 5pm. Workers and front personal sit in the front and talk about the parents that come in and they are judgemental about how many children some of the women have very unprofessional. Rude . inconsiderate. Un caring about us mothers situation . please keep cps out of your life if u can help it