Best Porsche Dealer Fayetteville Near Me

Ro Bin: I loved our seller, June, when she sold us the car. Unfortunately, the service after the sale was horrible. I literally had to beg to get an answer to my question, and Jonathan Gibson, their sales manager, went to great lengths to intimidate me. It was an extremely distressing experience.The situation eventually reached the regional manager of Volkswagen, and with their intervention, I finally managed to secure everything that had been negotiated in the contract. It was a lengthy process, lasting approximately two months, and it took a toll on my nerves.However, I must commend the outstanding service provided by Volkswagen once I contacted them. Their assistance was truly awesome, and they went above and beyond to address my concerns and ensure my satisfaction.Despite my love for my VW, I have no intention of ever setting foot in any Valley Auto World location again.

Rene Casas: Very professional 👏. Appointments are highly recommended 👌.

sally vivan: Yearly service….. fast and reliable

Tee Bolden: Density did everything possible to get us the car we wanted. Thank you

Ronald Thompson (Ron): All the pricing stickers were removed from the windows. Think that's against the law.

sukhwinder nagra: Bought new atlas from this place after 19000 miles had to replace engine after 30000 miles have to replace transmission and can’t get a car for rental or loaner I towed my vehicle on 05/09/23 and still not fixed yet and they can’t provide me a car they refused it

Kelly Stanley: Was told my convertible top on my Eos was twisted and needed a new top. Quoted $11,000.00 for new top. We took our Eos to an hardtop convertible specialist. The top was not twisted, therefore did not need a new top. My convertible top was repaired. Saved thousands of dollars. I'm thankful for the honesty by the second opinion rather than the dishonesty by Valley Auto World Volkswagen in Fayetteville, N.C.

Jordan Fabien: I've gotten my car serviced here several times. Great service and customer service all around. I've worked with Patrick on most of my visits and he is great! Informative, personable and provides great clarity!

Sabrina Mallicote: Absolutely in love with my new Atlas. Had the best experience all around from my salesman Hairam to Teresa in financing. The team was fair and honest and the manager Jonathan was easy to work with when needed. Would definitely recommend to anyone in the market!

Gabriel Fain: The Service section (Kelsey) and colleagues im sure were able to assist me in making my car safe and inspected prior to a long drive I had coming up. I was able to utilize the shuttle service which offered to and from the dealership and my place of duty on Fort Bragg. It was a stretch but they offered a competitive price for brakes and labor which was cheaper than the competition outside.Thank you very much sir and I will see you again for any and all services I need.

D. S.: Don't bother taking convertible volkswagen their, was having issues with our eos top not closing correctly, charged me 175 00 to say top was twisted and could not be fixed, would gladly install another top for 2, 000.00 if could find one.took it to a shop in Raleigh who fixed with genuine volkswagen parts. Can even fix their on vehicle's

Sean Osborne: I went to the VW dealership in Fayetteville to get the brakes checked out on my 5 month old VW Jetta, that has 4,900 miles on the car. The brakes are making noise and are not releasing correctly. I also received a letter from VW stating that there was a possibility of issues with the brakes. So I scheduled a appointment and had the brakes looked at. I had to get a rental car as the dealership would not provide a car during this time. The dealership did not change any thing on the car and I was told it was fine. 2 days later the brakes stated making noise again. I will drive to the VW Dealership in Greenville NC, where I bought the car new. So that I can get the car fixed like I asked yhe VW dealership in Fayetteville. Don't take your car to this dealership. The don't care

Chucke Bishop: Not a good one I will not go there anymore

Mack Wyatt: I ran across a great deal on a used car at Valley Auto World VW, and put things in motion pretty quickly. I went from seeing the car online Monday afternoon to showing up with my own financing Wednesday AM, but Sales Manager Dave and Sales Rep Lawrence Brown handled everything with aplomb and got me into my car. Mr. Brown was great to deal with, very professional and personable, and he also handled a small hiccup with a missing accessory with lightning speed.Thanks for a great experience!

Natalie C: We had a great experience purchasing our vehicle back in 2022 and love our Tiguan. The issue I have currently is with the service dept. I took my car in because the Travel Assist alert kept going off at random times. When I took it in I was told that it needed a new sensor and they had ordered it and it should take a week or so to come in and I would be called when it was there. A few weeks went by and I still had not heard so I called the Service Dept and was told it’s still on order but they will keep me updated. I totally understood because I know parts are sometimes hard to get. A couple of months passed and I still had not heard anything so I called again and was told by a young lady that she did not know when the part was coming in and they would call me. Fast forward to the beginning of 2023 (this has been going on since the August/Sept of 2022) I called again to be told oh yeah your part came in and someone notified you and said that you didn’t respond to which I responded no one notified me of anything! I was then told yeah so since we didn’t know who the part belonged to we sent it back! How this is even possible is beyond me because first you said oh we tried to contact you to now we didn’t know who the part belonged to! The part apparently has to be ordered again and no one has any godly idea when it will be here. My last call to the service and parts dept was well I think a dealership in Cary has one so you can try and call and see if they will sell it to you. Why I have to call another dealership to have them sell me the part is beyond me. All I want is my car fixed! It’s a warranty part and this has been going on for way too long.

Ryan Smith: These guys were as professional as can be. I bought a Benz from them a couple days ago and this was the most pleasant car purchase I have ever had. No haggling, nobody was to pushy, I got what I wanted, they got what they wanted, everyone wins. I would have to say that this is probably the best place in town to car shop.

Karen Carter: Elizabeth was awesome.

Matt O'Brien: It's volkswagen. Anyone who knows cars knows what thay means. Nice staff though. Friendly. Talkative. Even offered to help 10 minutes before closing. Buuuuut it's Volkswagen.

Hussein: very Unprofessional Rude customer service and horrible place to do business with and get a car from!

Brenda: Love my car, and a new one!!