Best Progressive Fayetteville Near Me

Green Team: Use Stephanie for personal and business insurance services. Most of our clients receive lower quotes and higher coverage for homeowners insurance.

Develma Page: Been dealing with them for years. They are ok

Cathy T: The Absolute Best Customer Service you can get with Insurance. Gina works with and for you! Her knowledge is unmatchable with a touch of sincerity and patience you can not buy!Lifetime customer here!- You're Welcome

Katrinda Pettiford: The one on yadkin rd isnt that friendly well one of the agents isnt but raeford rd more helpful willing to explain your policy

Kristin Cannon: Positive:Professionalism,Quality,Responsiveness,ValueSusan Bullock Is Great

Sarah Sanders: Positive:Professionalism,Quality,Responsiveness,Value

Edward Shaw: Nice

John Gillespie: We have used ISC for many years. They always find the best rates and companies for us to use.

Jazmen Burton: Positive:Professionalism,Quality,Responsiveness,ValueI had Nina as the agent that assisted in quoting me for auto and renters insurance. She was very professional, informative and walked me through it all. I appreciated her time and kindness. You can really tell she puts a lot of care into her work. Great service for sure.

Erica Hicks: Positive:Professionalism,Quality,Responsiveness,ValueMs Katie Trahan is the best!

Judy Jones: I have been with them for years and have had nothing but great service and the rates are better than other companies I checked on. Jessica Hilburn gave me exemplary service in a quick time frame.

Jeff Thomas: Large agency with a Hometown feel

Denise Dee Dee Hoskins: Great Services

Fernando Alvarez: Great price

hoangthu81: this is my lesson: stay away from them. Purchased life insurance policies with one agent who no long work in this place for a while. However, there was no notice or anything to let me know my agent is no longer available. It seems like these people just there to sell you insurance for the commission. After that, you are on your own.

Jenifer Fennell: They sure make it easy to get insurance, so pleasant, but they write with a company that will not help you. Don't go with a company who will not be there when you need them. Spend the extra money and go to a big company like USAA so when something major happens beyond your control, you actually can get assistance. That's what insurance is for. To help you when your home needs more help than you are prepared for. Protect your family...don't use this company.

Professional Reviewer: JUST CAN NOT GET IT RIGHT. I have been with this company for 7 years and as of September 18, 2017, I can no longer allow this company to make another penny off of me. I put trust in this company to handle every asset of my life and they failed me this year because of their sorry performance to do their basic job. I had business, home, life and auto insurance and one by one I had to go with different companies because of how they handle my insurance policies and failure to give correct information. I honestly gave this company numerous chances because I believe in human error and loyalty. Over the years this company made minor mistakes and we work through it. I had trust in them because they made my transition out of the military and purchasing a home easy. This year was extremely terrible. First was the business insurance, I paid $245.00 for the first year and when it came time to renew the price jumped up to $597.00. The reasoning for my fee going up was because of my information on my website. I was confused because my information on my website was no different then when I first got the insurance policy. I don't mind paying for what I need but you got to do better than putting a claim on something that never changed. So, I changed over to Callahan and Rice Insurance Company for my business insurance and got a better deal. Now during this time I found out that I was paying too much for auto insurance. So I took the information that was given to me by Callahan and Rice and explain it to ISC. I want to give them a chance to explain why am I paying $233 and 6 other insurance companies are giving me quotes as low as $161 and as high as $176. They claim it was a internal point policy and my prices would go down in August 2017. This was in March 2017. In June 2017, I get my renewal policy and it is $255 a month. Now this is for full coverage on a 2016 SUV and liability on a 2004 Pick up truck. I was confused and anger and called numerous times to get a straight answer. Keep in mind my wife and I have ZERO points on our license. They claim that the accident that Fort Bragg was held reliable for was counting against us and that we got a new 2016 vehicle is the reason why it went up. We got this vehicle in December 2016 and the quotes we got from other insurance companies was lower almost a $100 cheaper, we got better coverage and the accident that they claim that went against us, no other insurance company could see it. So, again try to give them a chance to fix it and they did nothing. So after I thought things were going to be resolved, my insurance policy renewed and on August 1, 2017 $255.00 was taken out my account. Nothing was fixed. So on August 2, I actually go in to ISC and cancel the policy and change over to State Farm Insurance. I was angry but problem was resolved. So at this point they only had my life and home insurance. On August 22, 2017 I received a billed saying I owe $183 for canceling my insurance policy early and It was canceled on August 15, 2017. At this point I am going to give them one last chance to fix this and I ask to talk to the owner but only talked the son who is second in charge. I explained this entire story and showed him documentation of all of the issues that I was having. He said he would look into it and today their answer to my problem was a Excel spreadsheet that I was suppose to have gotten on September 1 but didn't get it until today. Which once again had the wrong information again. I am DONE! I plan on transferring my last two insurance policy to other agents outside of ISC and WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN. As you can see this is basic insurance business and they just could not get it right! Here is a copy of what they sent me to show their solution to my problem and issue and keep in mind the information was still wrong. My policy Renews on July 15, 2017 not June 1, 2017 and it was canceled on August 2, 2017 not August 15, 2017. How can you trust a company that can't even get the basic information correct.

Tewlee Boone: Been with them for years...nothing but the best. Thanks

Ben Spexarth: Have done business with this company for many years. Started with one small policy. Now they meet all my insurance needs. Really nice that you can always talk to a person.

L. Mccall: This is the worst company...run. Their agents lie to you to get you to take out their policies. I was told that my homeowner' insurance mirrored a previous policy with State Farm and when the hurricane came through and we lost electricity for several days and our food was lost, that's when we figured out the true details of our policy. The owner John Canady was very unprofessional when I talked to him about what was done. No respect for people and their belongings.

Angela Steffens: Change y'all grease.... its disgusting

Phillip Bowman: Critical:Professionalism,QualityHorrible customer service and very unorganized. One of the most unprofessional customer service experience I have had to date. There are many other insurance option and I suggest you go with someone else.

Brian Evans: Positive:Professionalism,Quality

Katherine Leviner: Helpful 7/10 times when you call. They of course have their girls with an attitude, but who doesn’t? I give a four out of ten really for my last phone call alone. Sounded liked a Hispanic girl maybe just by her accent. Anyway, she was AMAZING.

Christine Hammonds (Chrissy): Awesome Ppl working here.

Ronald Sweat: Each and every time that I have contacted this agency via phone, to verify coverage for a customer, I am placed on hold and no one EVER comes back to the line. I'm talking 8-9 minutes of holding the line, just to have to hang up and call back. More often than not, when calling back, it's the same routine. They are rude and dry over the phone. Everyone there needs a crash course on customer service.

Duval Wyndham: Poor customer service. Poor professionalism especially the one in charge.

Jerri Davis: Never open on weekends or after hours

rebecca zeppenfeldt: Excellent care, excellent staff, feel like family!

Jeremy Vick: Great rates especially for New drivers

Jazmine Chavis: Very rude staff. They gave me a price on insurance then got my first month's bill In the mail and it had went up. Then the next month's bill had went up then Then I got my next month bill had went up again.. So I questioned the reason for the price going up and they told me to call the main office so I did and the main office told me that the office In Fayetteville was making mistakes and I needed to contact them back. So I did and they told me that the Main company told me that because they didn't want to deal with me???? What kind of company says & does that ? That's not how you uphold a company. Nobody was wanting to help they just keep giving me the go around. Highly disappointed in the company. If i could rate a 0 I definitely would. So sad. Then everytime I went into the office In Fayetteville all the employees were on the phone gossiping about there home lives and etc. Very poor service

Patricia Alvarado: PESIMO SERVICIO, TE PONEN EN ESPERA POR MUCHO TIEMPO, NO RESUELVEN, DE LO PEOR

Stacy McAllister: VERY POOR CUSTOMER SERVICE.

James Berry: If you want to spend triple the amount of competitors prices then come here. I used this company to insure my business and 5 vehicles for the last couple of years.I was in a rush to get insurance for my business and this was the first place I went. After they drug their feet on getting paperwork sent to one of my main contracts for my business (which I havent been able to work for for a month due to this issue) I decided to go elsewhere. I went to state farm and got insure for a literally a third of what I was paying here and all my paperwork was sent off within the hour. I would never recommend this company to anyone.

Sean Lambert: They take advantage of people deploying and say they'll lower the premium, then don't, knowing that you can't stop it. Then charge a fee to cancel after being overcharged for 9 months.Horrendously shady business, avoid at all costs.

Taisha W: Super cheap insurance and always courteous service 👍👍

Jasmine: Poor customer service and they give the run around

I-95 Muscle: Super nice folks with great premium rates! Everyone shopping insurance should get a quote from this place.

ciara Adams: Never had a problem.

Brittany stokes: Was told I could've paid my bill over the weekend with a 1800# but I was never giving a number not is the number on this site I won't a refund

Winona Simmons: They will get you insurance with a hefty rate if you have points! Never ever had a person of color employed in all my 12 years of business; but the Holly & Michael bear the moment with common courtesy. The vibe I receive is like most all white establishments; but we coexist

Melissa Bowen: I love them I been with them for 22 years they are awesome

Nasya Stanley: They've great since day one! They helped me find a company and plan that would cover what I need for my first little beater car. Some communication lines could be a little better, but over all not terrible. Everyone that I've spoken with before has been friendly and helpful! I recommend them to anyone looking for help navigating insurance.

Glam Keyy (Miss Glam Bliss): Excellent customer service! The ladies are always attentive and helpful.

Bernard Mcneill: Car insurance low low

Brad Amber: Good insurance company

Shirley Sorenson: Going to get insurance with them

Michelle Pagan: Awesome

katrina lovett: Mike is a sweet heart

WYD store reviews: Great customer service

Jessica Todd: Positive:Professionalism,Quality,Responsiveness,ValueYou cannot beat the prices provided by Carolina Planning. Have been with this company going on a year and a half and I do not see myself leaving!

charles meadwell: Great group to deal with for insurance

Melanie Romp: Positive:Professionalism

Abdullah Mateen: Been with Family when my sister was here. Longtime in the Family....

Anna LaCroix: Best insurance company i have ever had

Cleola Thompson: Great service!

Oritia Holtan: Friendly staff. Food was well prepared and tasty.

Eric watkins: Not very good asked for trout got catfish. Ask for diet Pepsi got regular Pepsi. Bad communication between front and cooks. Remember their a lot of diabetics in the world you don't want a situation that could end up bad for you business try to be mindfull. Just a thought is your resuraunt.

Helen McKoy: They are a very good insurance company and I like them

Thomas Hughes: I have had a couple of vehicles insured with them and they are great. I love the staff they are always there to help you when you need it.