Best Propane Supplier Fayetteville Near Me

Henry Jiles: All I can say about Ferrellgas is you guys are "excellent" when it comes to service and providing up to date contact with your customers. And I appreciate the service, Thank you, Henry Jiles

Christine Purton: Parker's Gas had scheduled to come out and paint a propane tank that they had recently installed. They were supposed to come out on Friday and even texted confirmation on the Thursday beforehand.Come the day it was raining so we didn't really expect them and sure enough they didn't show up. That was understandable, but what wasn't was the lack of any communication from Parkers to apologize and reschedule. Still haven't heard from them. Obviously customer service and common courtesy are a thing of the past.Since posting the above review I have been contacted by a member of the Parker Gas staff who apologised for what was an oversight on their part. Two of their technicians also called out to our home today to complete the work originally scheduled for last Friday. The work was completed quickly and to my satisfaction and so, based upon that and the efficiency with which they completed the initial installation of our propane tank, I am more than happy to amend the rating that i initially gave them and would recommend then to anyone considering a propane installation.

Janette Torres: FANTASTIC customer service from the office to service employees. We ran out of gas in the middle of the night on a cold day and they came after hours to fill it up and do an inspection to make sure we didn’t have a leak of any sorts. They were so quick and efficient. Thank you so much Team

Heather Botto: We've been a customer of bobby Taylor oil since we moved here in 2006. We use our propane for our stove a fireplace. Since our kids have grown up and moved out we rarely use our fireplace and we cook once a day every day. Since we haven't ordered propane in 2 years we are getting hit with a "non use fee" of $75.00. They gave us no warning of this "fee", we just got a bill. That's awesome courtesy for your loyal customers!

Barbara Mckoy: Way to expensive

Roger Knox: This will be a lengthy review, I felt it was necessary to share the experience I had with UPG. I’ve been a customer for about eight years or little longer n in those years I’ve never been a customer to not pay a bill or had any confrontations with any of the staff.Seems the last few years customer service changed, I could never reach a live person when telephoning for delivery of gas once my gas tank was at 30 percent capacity. Around Dec 26th I tried calling the Greenville ofc sev times, no answer. Called another day n rec’d a recorded mesg stating I would have to place an order online. I did so n in the remarks I ask for a courtesy response back letting me know the order was rec’d. No response, I then placed the order again n rec’d a response that they were sorry for the inconvenience n would get back with me. Waited sev more days n still no gas, at this point I was concerned my gas would run out. I tried calling them sev more times for sev days n no answer. Finally, I called n a live person answered n I ask who she was n where was she located. She said her name was Dawn Rabon n she was in the Dunn, NC facility. I explained my prob to her n she listened patiently n said she would follow up n find out what the delay was in delivering the gas n she def would respond back to me that afternoon. She def kept her word which I respected her for that n she did respond back to tell me I should be on the list for delivery of gas the next day. I did rec gas the next day n I def wanted to commend Dawn on a job well done. I was an HR Coordinator for 30 years with Hallmark Cards n I know what it means to have dedicated n honest hardworking employees. I feel Dawn is one of these kinds of employees n one that a company needs to try to keep. It takes everyone working together n doing their job to make a company successful. I feel in today’s world Dawn is a rare find n should be commended n compensated for her outstanding customer service. She is an employee that will continue bringing in new clients with her way of treating people. Word of mouth will always be the best advertisement along with quality customer service. This will keep a successful business running for many years.Hopefully, this review will reach the right people to follow up with future issues like this one n make some changes.Barb Knox