Best Shoe Repair Shop Fayetteville Near Me

Harold M: This Shop Has Been Sowing Military Patches Onto My Leather, Felt And Straw Cowboy Hats. They Have Done Over 15 Hats For Me And All Were Expertly And Professionally Done, Creating A Very Beautiful And Unique Hat. I Get Continuous Daily Positive Compliments On My Hats. Would Recommend This Shop On The Highest Level.Harold A. McAdoo DDSCol/Ret/U S Army

Jose Lopez: The shop repair 4 pair of my cleats before a big tournament and I am happy with the work.

Vera Conteh: I had a pair of UGGS, as a gift from New York. I brought them to the Service Shoe Shop and you can not tell that a New York Rat had chewed them for lunch!!! Awesome job guys!! I love them😇

Phillip Hall: Had my shoes for 3 weeks, I called and they had lost my shoes, I called back a week later, they found them and they had not been touched. Wanted to keep them, I went down and picked them up. NEVER AGAIN!!!!!

Mae Johnson: Just picked up a pair of shoes that I had repaired at Service Shoe Shop very pleased with repair and service.I will be doing business with them in the future

dkdiva katrena: they were only suppose to put new taps on my shoes. They chip the heel of both shoes beyond repair. I have been going back for the last 2 weeks to speak with owner but now the store is always closed. The lady who took in my shoe for repair tried to polish the chips and I explained polish will not fix it. I was told to bring my shoes back for a redo. I have no idea what they plan on redoing. I would not recommend this place to anyone. My next action will be legal action. They damage a $300 pair of shoes with no remorse! Please do not waste your money at this place.

Jeffrey Williams: Has had a pair of my wife's boots and a purse for a year now. Keeps giving excuses and promising to fix them. Tired of the lies. Picking up next week. Very unorganized.

Tricia Everett: I left my shoes there for 5 weeks and they never even touched them! I called 3 times to see if they were ready and was told each time they would be ready soon. I eventually just went and picked them up and took them elsewhere. The lady never even said she was sorry. Horrible business, in my opinion.

Jodi Carroway: Love yall, glad you around.

Stephanie S: Obviously, They never learned the golden rule: Honesty is the best policy. When I went in, I explained that I was trying to salvage a pair of shoes for a wedding if possible. The shoes had a lot of nicks in the color from wear and tear. When I went to pick the shoes up, one was out of the bag. The employee tried to convince me that I told her that the flower was falling apart. Long story short: the flower was barely holding on, with wet glue, and missing petals. I would have rather her told me the truth instead of trying to pass the shoes off as being in the same condition.

Karan Garg: Rare to see a shoe repair shop in times like these

Paula Cardoso: the worst experience ever! I went to the Service Shoe Shop to see if they could repair two of my purses. one of my bags, just needed the handles replaced, the other one, needed a clean, a logo stitched back on, and some of the metal pieces attached to the bag, were a little tarnished. I called beforehand, and asked if they repaired purses, the lady who answered the phone said they did. I took my bags, explained what I needed done, and gave the $15 deposit that she requested. she told me that she would replace the handles, that she would stitch the logo back on, and that she would clean them. she called me two or three days later and told me that my bags were ready. I walked in yesterday to pick up my bags; and I gave her my ticket. first, it took her a good 10 minutes to find my bags. when she finally found them, she had them in a plastic grocery bag. she then starts to explain to me what she did. on my first bag, that just needed the handles replaces, all she did was cut off a piece of the original handles, then stitched a piece of stretchy black material to it. did I mention that one of my handles still had the needle that she used, inside of it??! then, on my second bag, she glued the logo back on it, instead of stitching it back on; which everybody knows, completely ruins the material of the bag!! for the tarnished metal, she SPRAY PAINTED gold! she didn't even bother to remove the handles first, she just spray painted the whole thing gold!! she obviously did not wait for the paint to dry because the gold spray paint is now all over my black bag and all over the plastic bag that she had them in. needless to say, my bags are now ruined. I will not be returning to such a horrible place and if anyone ever asks me for a reputable shoe/bag repair shop, I will NOT speak highly of this place. take your bags or purses someplace else, unless you want them ruined beyond repair.

CIAA Maniac: Called this place just to get a price quote and the person who answered the phone refused to give a quote. i asked for a ballpark range, he stated "none". Every other business i called asked "one shoe or two" and/or "stitch or glued" then they gave a price RANGE.

Gary Richmond: Fantastic

Cheryl Harriman: Very professional, interested in details, and excellent experience

Eugen Bach: Good service.

Sherry Dean: Larry had to pair of boots to repair. One heels need glued and the other needed new soles. Did an excellent job. Very pleased with quality and service and price. Highly recommended.

PAPI LOCO: There professional 🙏🙏

Kiwi Green: The owner was very nice! The price was right and the service was fast. Will be going back if I ever need another shoe repair!

Sabrina Richardson: The lady very very professional and polite.

Marygian Rebullar-Barnes: Amazing place! After being turned down by basically every other boot repair place on Yadkin, Jan’s was my last hope. I had gotten a pair of custom genuine leather boots made overseas and my dog decided to nibble on them. He didn’t even flinch when he saw the damage. 6 day turn around! And he got the repair as close he could to the original. Will definitely come back again! I recommend 💯

Richard Clarke: Great job and people.. thanks alot!.

Jason Conaway: Positive:ProfessionalismGood repair! Was reading other reviews. Guess it’s the new Army, because who pays someone to shine their own boots! Lol! Learn how to shine your own boots! Sad.

Destini R: I had a boot with a broken wooden heel repaired here, picked them up, and wore them a few days later, it broke again.Unfortunately by the time I had a chance to drive into Faye for a re-repair, the one month guarantee had expired, so I paid to repair them a second time.They broke again after the second repair. I called the guy (again, outside of the one month guarantee) and was told they only use glue to make the repairs, which clearly won't work for this particular pair of boots with wooden heels.They were professional and seem to be successful with other types of shoes.

A Friendly Smile: I didn't think I could hide the big scratch on my new boots, but he did an amazing job fixing them. You can barely tell it's there!

Sandra Brown: Great job.

Michael Monk: Great work!

Gwendolyn Campbell: Was not the best work.

Sven Lee: Bought 2 pairs of tennis shoes to get glued ,they told me to come back? Next week! Came back 1 pair of shoes done! Other pair Not! Smh! Come back the next day? To find a Big Scuff on the side of my white shoes, which was,nt on there? I payed 35$ for that! Which he tryed to cover up with white out! I,m mean Come on Really!If I had my way No Stars!That's not good business! Ok got a call back ? He correct everything!

James: Get my boots shined there every time & go there a lot for many both SOTM & Promotion boards

Montgomery Peckham: My go to place for boot repairs. Brought in a pair of rocky s2vs that I needed repaired quickly for a selection, and I couldn’t be happier with the how they turned out. Fast turn around time and great pricing. Thanks J’s Boots!

Tammi Peters: Very friendly and helpful. My puppy chewed the leather heel off a favorite pair of boots. The lady glued the pieces the leather back together and used leather dye to blend it in. She assured me know one would be able to tell. She was right! And she only charged me $5.00!

Luis Cruz: Super excellent

Mike Anderson: This family [shop] is incredible. The turn around times for dry cleaning and sewing are lighting fast, not to mention high-quality. On top of that, they have every packing list item you would need from Ranger School to Selection. Whenever I need help, I go to S.O.S. because I know I can count on them.

Travis Gardner: Had exactly what i need, great customer service as well!

Jay H: They charge way too much for sewing patches on uniforms. They act like the AGSU is more difficult to sew. I think they just take advantage of their location and uninformed Soldiers. It’s their prerogative to do so but I found a place within a mile and spent a third of what they charge.

She'Kailah Davis: I highly recommend selling or buying here! They took the stuff that no one else would buy at a fair price from me on Yadkin (leftover CIF gear) at a really great price!!

Muh James: Positive:Professionalism,Quality,Responsiveness,ValueJust had to get some sewing done for a few uniforms, and they were able to get them done before the end of the day. The service here is quick and carefully tended to. I couldn’t ask for more.

Cynthia Williams: My husband who is civilian and stopped in to look at the waterproof army jackets. The guy was very rude. Told him the price. My husband asked to look at it and the man quickly told him he didn’t need that because he was a civilian. That had nothing to do with it. If they don’t sell to civilians then put a sign up that says that. My husband told him that was fine, he’d go somewhere else.

Lance Beisley: The old man has a terrible attitude and likes to refuse service over the most petty reasons. I mean PETTY - one time I asked him if he would accept a slightly discounted price for a set of used OCPs (he was charging the same amount as on post for a brand new set) and he got in my face and was so angry he turned red. It's actually kind of funny, almost everyone I know has had a memorable experience with him. I stopped shopping here a while ago, it's just not worth it.

Justine Abramski: Prices are alright, not a huge selection but it's well organized and worth the stop.

Taylor Maki: Sold me a broken rhino mount for $69

Hayes McDowell: Great people and great store!

Bill Kaminsky: Need a zipper replaced on my work boot, quick turnaround. Reasonably priced. Highly recommend this business.

Dan Chapmen: Has everything you could ask for in a off base shop

v l: They always have everything and anything you need every day of the week!

Kaisha: Critical:ProfessionalismFirst time being yelled at for a mistake the merchant made. The owner is quick to yell... at the customer... due to the cashier charging too much. During his ranting he is also misunderstanding that I have more items that I purchased and continues to fuss. Realizing his mistake, there is no apology given.

Shane Winford: This has been my go-to shop for uniforms and gear since I got to Bragg.

Evan Robinson: Brought my husbands dress blues in so they could dry clean and put all the ribbons, insignias, and ribbons and cords on. They told me he had the wrong cord which they were wrong about. They argued with me saying no I bought the wrong cord and they are right. 😡. Told me my husbands one thing on his uniform was full and changed it out for the wrong one. Said it was gonna cost $61 ended up charging me $99.51. I don’t suggest coming here they aren’t the greatest. Like to argue and over charge you.

Great Warrior: They do the best SOPC Special to Army issue boots around, but I wouldn't go there for anything else.

Luiz de Souza: Bad attitude, over priced. Refused to sell to me when I was comparing prices to other stores. Lost my business today due to garbage professionalism. There are way better stores in this town

Andrew Ochoa: They know exactly what you need and also have very good prices. Their sewing is also top of the line.

Shelby Wadkins: Charged $30 to shine my husbands boots and I was able to pick them up the next day.

Scott Scallan: They have a good selection of work shoes and boots. Prices aren't terrible. Some of the employees are disinterested and not at all helpful, but not all of them.

Tito: Wife went to buy some shoes for work and an employee hits on her, even after she let’s him know she is married he continues. This is a shoe store not tinder… Control the staff.

Kerry Hall: Very nice employees and easy to deal with. I wouldn't have ever tried this place if my work didn't provide vouchers to shop here, but they have thoroughly impressed me.

Jay Mizzy: I use to walk right in and grab a pair of boots but now that’s not the case. I went I. December 7th 2021 to purchase a pair of boots. Didn’t have my size so the tool my payment and ordered them. IT IS NOW MAY 12th 2022 AND THEY HAVE NOT COME IN YET? I was told that DUE TO COVID-19…….

Ted Browning Sr: I bought a new pair of work boots wolverine and the bottom came off only had them since September , they will not fix them I have had been a frequent customer but not no more customer service is bad.

Rick Connor: The best work shoe store I've been in

Eliezer Correa: A thousand shoes without prices, something ridiculous

Alfa Briggs: I used to buy my work boots in this place, now I will have to look for another place, they do not open! I have been there 2 weekends and it is still closed... 🤔

wayne harris: have been there and customer service is lousy, others have told me this so I thought I would go and see first hand as I needed a good pair of boots and I walked in and walked around looking for boots but never got no help or even a Hello and others have told me of a place in Dunn called Lee's shoes that do vouchers and have been in business many years and the couple that run the place knows shoes and they also know customer service brings you back when you need another pair of work shoes as I witnessed the day I was there, every customer was helped as soon as they walked in till they walked out with the shoes they needed. It might be a little drive to get there but you will like the way your are treated as soon as you walk in the door and Sherry's Bakery 2 doors down is a great place to eat and take some goodies home with you. Lee's Shoes of Dunn, please look them up you will not regret it.

Andrew Weinrich: Been going to this boot outlet for my work boots for years. Always leave satisfied. Today I was helped by a young lady by the name of Joseline, who was very helpful and attentive. Interested in making sure my purchase was satisfactory, I understood warranty, and I was comfortable with my new boots!

anthony baldwin: Very good 👍 helpful staff. Clean restrooms , means a lot!!!!! Outstanding !

Edwin Huertas: Good prices

John Raynor: The staff was friendly and helpful

George Montuoro: Called several times before going here due to Coronavirus and the website says it's open till 5. No body picked up, so I assumed that they were open and just busy because it didn't say they were closed. Drove out here for nothing.

Edwardc Speed: Great place too but work boots that last and feel great on your feet

Brad Lee: 5 staff members and only 1 was asked to assist customers. When the one member asked for assistance with help for another customer he was told "You can help 2 people cant you?". That was despicable. The selection of footwear is limited, and the sizes are even more limited. I returned a pair of boots and could only get in store credit, no refunds. I asked what was going to happen to the pair I returned and was told "They will go back on display". So why not a refund? Other styles of footwear were not in my size. I had to choose a pair that 1. They had in my size, and not the style I returned because of that lack of size inventory, 2. Are not the footwear suitable for my line of work. I will NOT be returning to this establishment, I recommend finding a store more suitable to the needs of the customer.

TONEY ANDERSON: THE ENTIRE STAFF WAS SUPER NICE TO ME. WE HAD A MINOR ISSUE AT FIRST WITH MY VA SHOE ORDER, BUT THE MANAGER AND HER ASSISTANT BRITTANY I THINK HER NAME IS QUICKLY HANDLED THE SITUATION, AND I RECEIVED THE SHOES I NEEDED, THAT WERE SUPER COMFORTABLE BTW (ROCKPORTS). I WANT TO GIVE A SHOT OUT TO BOTH MALE EMPLOYEES ALSO, THEIR CUSTOMER SERVICE WAS SUPER DOPE..ESPECIALLY THE YOUNGEST EMPLOYEE THERE MR. TC (I'M SORRY I CANT REMEMBER HIS NAME), BUT HE MEASURED MY FEET ON THE ORTHOTICS COMPUTER, AND HAD SO MUCH KNOWLEDGE OF THE MACHINE, AND JUST SHOES IN GENERAL..BIG THANKS TO THE ENTIRE STAFF.. WILL SEE YOU AGAIN IN 6 MONTHS.

Robert Verrier: Called ahead to see if they had the style and size I wanted in stock before driving 20 miles one way. The person I talked to did not seem very willing to help. I had to tell her a second time what I was looking for because she was not paying attention the first time. Finally she claimed they had what I am looking for in stock . I really got the feeling she was telling me what I wanted to hear just to get rid of me. We'll see. Hopefully I am wrong but I doubt it. Wish my employer would allow us to shop at a store of our choice and turn in receipt for reimbursement.Had to come here again because this is one of only two stores employer allows us to purchase boots from. They did not have the style and size I wanted but said they could be ordered and picked up later. A few hours later I was called and told the boot I ordered has been discontinued. Why was it on the sales floor if that's the case. Returned next day and picked out something different that they FINALLY found in stock and made purchase.I fail to see how this store remains in business. While waiting, I ran into a coworker who was experiencing the same poor customer service that appears to be they way this store normally conducts business. I hope employer will give us another option for safety shoe purchase in the future.

Melinda Hailey-Robinson: Limited selection of shoes. Was looking for a wider selection.

Thomas Pacenza: The ladies there were helpful and very kind