Best Telephone Answering Service Fayetteville Near Me

Maddie P: Best suvice

James McLean: The Technician was very knowledgeable and friendly. It was a pleasant encounter!

Bea Hall: I had THE nicest gal help me at my appointment. She was super patient about all of the questions I had and didn’t rush me at all. I couldn’t be happier about my visit! Thank you Jurnie!!!

David Schroeder: Service Rep did a great job answering all questions and getting my phone set up!

Steven M: The place was awesome the worker was very helpful Thank you Jurnie 😊

Byron Arrington: Very professionally done everything done in a timely manner in and out very quickly. Thanks.

Frederick Tyson: Very helpful staff!

Kerstin Hanson: Journey is amazing - she was engaging, intelligent in all aspects of doing her job, kind, patient, and efficient. Highly recommend!

wanda parrish: I learn about how to clean my phone and take better care of it. I was given patient and understanding of what I was getting.This type of customer respect is hard to come by these days.

Angela Crumm: My husband and I got new phones and Derrick at Verizon on Raeford road in Raeford was amazing he answered all of our questions helped us get discounts. I highly recommending you ask for this person when you go in there. ☺️

Ken Witt: Very professional. Very friendly

Ted Rutkowski: James was very good and knew how to meet our needs without spending money on something that we would never need. His knowledge with sales and the products was outstanding.

Z L: I’ll never go back to scamming Skibo Verizon. Here the really nice lady helped us set up a family account even while some of the family were out of state. Can she be given a raise?

Shonterio Brown: Great service one of the best experience I had, in and out

Indirose2021: Beat experience with a Verizon ever!!!

Jason Baker: Good customer service. Very friendly.

Gage Stewart: Very friendly and fast compared to other Verizon stores.

kyra gamble: This experience was great! I traded in my phone for the 13 pro max . The manager Benjamin was a great help with my trade & the whole process. Thanks!

Samika: Journi was absolutely fantastic! I had a thousand questions, and complaints lol, and she handled it all with confidence and poise. I was very pleased with my purchase and the service I received.

Nancy “Maiden name McLaurin” Faircloth: You can't talk to a human being and I pay $440@ month I want to talk to a human 😕

SHERRI SELLERS: Excellent service fast friendly and great atmosphere

Karen de la Vega: Duane McLean was very professional and super helpful! Great customer service!

Walter Merritt: Went into an att store to place an order for an upgrade. Phone wasn’t available at the store. Was told they had to order it. Everything was fine. Paid taxes on phone was told we would get the receipt via email. Never got receipt. I’m trying to find out the status of my order come to find out the order was never placed and the phone we wanted was unavailable after talking to att customer support we finally got it fixed 2 days after we was suppose to get the phone in the mail. Now I’m trying to get the upgrade phone ordered. Not to happy with the att store now. Never had any issues with this store until now.

Jonathan Mitchell: Was assured the promotion would be valid on my account, two months later I received a notification saying I owe because the promotion wasn't valid

Michelle Palmer: Came in a couple days before Christmas, went with the opening time that was on the door, it was not open. The guy inside setting out phones ignored my knocks as did another man that came out from the back. I didn’t go away, so after me standing in the rain for 5 minutes being ignored he finally made eye contact with a dirty look and I pointed to my watch and mouthed, what time do you open. He threw up ten fingers. I was not pounding or being rude in any way. I was baffled. Especially after I got in my car, left and drove back by before 10 and saw someone go in. So I pulled up and went in. The guy who helped me was rude. I told him I wanted the AirPods Pro and he gave me the newest ones, which I did not want. He kept them on his side of the table until he put those and the iPad I got in the bag and sent me on my way. Imagine watching the person I gave them to open them and I’m like wait, what? Very very poor customer service

Mark Worrell: Rep lied about the 2 week Direct promo and never called us on the 13th day to see if we were going to keep it or return the box. We returned it and never picked up our 2nd cell phone. VERY bad service for a well known company.

Georgia Spriggs: Fixed my problem so fast. Very friendly. Great customer service .

Martin Jackson: Employees new what they were talking about and I had a good experience.

Daphne coleman: Good staff

Shirley Wilson: Great people 😀

Jalyn Jones: Came in for some help with billing and adding on a new service. Stephan was very friendly, helpful, and attentive to all my questions. Will be referring friends and family to this store!

Lizzie Edelyn Torres Sabala: Loved this store. Right as we walked in DAJAI P was waiting at the entrance ready to help us! I told him why we were there and he got right on it. He accommodated us 100%. His customer service, professionalism and initiative to make sure we didn't have to wait for our phones to be shipped was a call way above and beyond. This is the first time in 5+ years that our family has been in and out of a wireless phone store totally happy, satisfied under an hour. So glad we switched to AT&T.

The Ge Baby: Shantel was AMAZING!!!! She was very knowledgeable and extremely professional!!!!! Ask for Shantel when you go!!!!

Janine Miles: Alexis Diclemente is a fine representative of your company. She was not only knowledgeable and efficient but extremely pleasant and very helpful with all our questions and requests. It was a pleasure to do business with Ms Diclemente and AT&T. I also would like to commend Shantel Desrosiers another fine representative of your company. 5 stars all the way for both of them.

nicole delabastide: I had a great experience recently with customer service at the store on Ramsey street. I recently decided to upgrade both of our iphones. We have been ATT customers for 12 years plus. I have always gotten my phones through them. Sometimes online and sometimes in the store. It's an easy process. USUALLY. This time online...was a NIGHTMARE. I never received a return kit for my trade in device. The return shipping label included with my new device....was clearly a return for the new one. it was attached to my invoice. I am savvy enough to know that. The invoice listed a return kit and shipping label....was not in my box. It was absolutely misleading. I can see how people would use that label. I called to get clarification on if it was being shipped seperately or what was going on. The longer the device return takes....the longer you're not receiving the trade in credit. Which is the entire reason i decided to upgrade in the first place. The number for trade in help was clearly a third party not att....and man. They need to get their mess together. They're telling me to use the label in the box. I speak to someone else they say NO it sometimes ships seperately. And it typically arrives ten days after you activate your new device. They said I was absolutely correct don't use the shipping label on your new device invoice that will go to the wrong warehouse and cause delays in your trade in discount. They told me they would ship a new shipping kit for me. I should get it in 3-5 days. That passes. I call att directly and they told me to go online and I can get the correct shipping label. The website has the option to order a new shipping kit delivered to my house.....not simply print out a shipping label. That's literally all i needed. So I did that. Another week passes. At this point I've requested two shipping kits and the one that was "probably" going to arrive in ten days...none arrive. In the meantime. I'm going to have to pay 73 bucks a month for two devices instead of the 28 bucks for the trade in price. On top of that first 400 phone bill you get when you get a new phone. I get so frustrated. So I walk into the ATT store on Ramsey at full steam. And in literally five minutes. One super friendly patient att employee solves every issue. Just like that. She knew all her stuff. She listened to my concerns. I felt heard. understood that i was angry and made it her mission to fix it. I know they work on commission and this wasn't going to benefit her as much as a sale. Yet she treated it with the same importance and care. She wasn't in a rush to get me done and out. She told jokes and she was entertaining. I could tell she wanted to fix more than just the issue at hand. She wanted to repair the damage done to satisfaction with ATT in general. And she did just that. Her name was Alexis Diclemente. And she's the best example of customer service I've ever ran across in the entire time I've been an ATT customer. I was so impressed with her. Yes att is fantastic. The deals. The coverage. And usually the trade in process. But NEVER again will I do it online. I don't know what has changed since the last time I did it online. But it needs to be address and fixed. When you call in for help...you simply get transferred to a different person over and over. It's like a hot potato....which is the last thing I needed on a time sensitive issue. Send them an Alexis. They need one!

Charles Reed: Came in with a phone issue and the manager fixed it for me. I was happy to be out of power saving mode.

Omega Rhone: Yanibel was awesome and went above and beyond today!!! Keep her!!!

luz nyhuis: Yanibel attended us and was very patient, informative, and courteous with us with our questions and assisting us with our new devices. Plus she also speaks Spanish.

thales nesio: I have been to multiple AT&T stores, but this store manages to excel and decay every single time I need to go over there. This location is incredible with the amount of time you have to wait to see a sales representative. There is basically no waiting, but if you think about it that can be directly related to the negative points of this store. The first negative point is that they use one large portable speaker for the store background music. In order for the music to reach the entire store they have to raise to a volume that I could not call it loud, but enough to annoy you. The second point that was frustrating to me was the fact that some sale representatives seems to have little to no experience. I am not going to get in too much detail with the experience I had, but I had to go there twice to solve just one issue I had with the same sales representative. The third and last issue is that the sale representatives tell you about the offers, but don’t go over the more important details that might think otherwise. An exemple of that is them telling you if you are a first responder you are eligible to get a free Apple Watch. What they don’t disclosure is that now you have to pay extra $10 every month because you only get that free Apple Watch if you get service for it. So for this review I can say that if you need fast service to get new device that location is fine. If you need to get anything done such as a trade in or get a new plan, I would drive a few extra miles and go to another location.

Tee Clean: Not sure what I would do without these guys. Truly amazing thanks to all you guys, for all you help me with.

Chase Serlick: ABSOLUTELY HORRIBLE!!!!! Came on October 4 to get new phone upgrades and conjoin account. Was told by 2 female employees that the process of my girlfriend and I joining 2 accounts to 1 would take up to 2 hours or more and we would have to come back the next day to someone else that could do it all then… come back on October 5th at opening time and Cameron, who we were told would help us because he has 9 years of experience, tells us he has never joined 2 accounts, doesn’t know how to do it and says he’s new… now 3 hours later and we do not have new phones because we have to wait 72 hours? And still have to come back in 3 days to finish. Not even worth one star.

Joshua Hardin: Great Service! Fast and easy to work with!

Shynae Robinson: Bought a phone in November. Horrible sales skills and they sold me a phone that only works for 3 hours. Then they told me they couldn't do anything about it. Ghetto!!!

Shadow Shadow: Paloa was super awesome! My phone was off for over an hour due to another location messing up and was extremely patient and solved the issue! Please go see this woman in the mall location! Couldn’t have asked for better customer service!

Belissa Cromartie: Ms fynn is a boss queen on the AT&T help❤️🙏🏿😘

Martika Mitchell: Deangelo was absolutely amazing. He hooked up me, my wife and my mother in law. He went above and beyond to make sure that all our needs were met. This was definitely the best service that I’ve gotten from an AT&T store!!

Christopher Manor: Do not visit here. I traded a phone in here 9 months ago and apparently now the phone is no where to be found. The store manager isn’t reachable. Tried calling corporate and nothing is resolving the issue so now for the last 9 months I’ve been paying on my phone bill as if I didn’t trade a phone in. Sorry customer service along with rude employees and sorry management.

Azurito Garcia: such a great experience! Deangelo helped me out so much. We got the brand new iphone for $5 and my husband is getting his for free. He also allowed me to use his discount for accessories!

david Moody: Great Customer Service from Ciara

John Mullins: The ladies that in the store are the best in business

Michaela Thompson: Ok so let’s talk about the ABSOLUTELY AMAZING service I received today!!!!! I was shipped the wrong item and Sierra was so awesome and suggested a better color and style than the one I even originally wanted!!!!! She took the time to set up my new watch and offered to show me a new case and pop socket for my phone… Even though I wasn’t buying a new phone I felt important and seen and in todays world that is rare!!!! Thank you Sierra for making an already great day even better!!!!!

Isaiah Chavez: Deangelo

Stephen Sullivan: Customer service was great …deangelo was great

Chrissy J: Cierra was extremely helpful with assisting with my phone activation. Definitely will be back to this store for any future needs. There was no wait and customer service was excellent.

maketa williams: DeAngelo is the bomb!!!

Jamya W: Deangelo was very helpful with ordering my new IPHONE 14!!!!!!!!

Montrell Page: Deangelo was a MAJOR help with getting my new phone ordered !!

Austin Hook: Great service. Sold me an amazing deal and made it make sense. Hooked me up with the new iPhone 14 Pro Max. Didn’t push or force anything on me. They were very professional! 5 Stars all the way

Joshua Sam: The pretty woman Paola gave me great customer service and I like her smile

Jillian Antonio: Paola was incredibly kind, helpful, and informative!

Super Kay: De’Angelo has been a wonderful rep. He helped me with every need I had in the book and continues to be a great assistant manager