Best Vacuum Cleaner Repair Shop Fayetteville Near Me

Wailing Siren: This is about to be a pretty long one. If I could upload videos I would.Kirby came to my Apt for the first time around November. I live by myself and I am pretty small and I never have guest over unless I know they are coming. However, sometimes the leasing office will come and walk around or knock on the door to do Maintenance or change a filter.At first it was a tall white rugged man with no teeth that knocked on my door. I assumed it was a maintenance man. Luckily I had my sister and brother on the phone in case something had happened. Needless to say, I have bad anxiety and struggle to comprehend things at times. This man spoke extremely fast and shoved an extremely small tide bottle in my hand. He said something about he is asking people to do a quick survey and we get a free gift. He asked me if I had time to do the survey. I said sure thinking it was going to be on a card. He said okay I’ll be right back . When he came back it was a total of 2 males and a short Asian female. I felt extremely overwhelmed and didn’t expect for them to have so many people. They brought the Kirby in the house and the white guy left. KIRBY WAS NEVER MENTIONED AT THE BEGINNING.As soon as I could realize what was going on I voiced that I was not interested in buying anything. The black guy said okay but is it cool for me to still do the demonstration and bc I was scared I agreed. I immediately texted my brother and sister for them to stay on the phone with me. I also announced to them that they were on camera. (I was on Group FaceTime and the way the camera was facing it showed my entire living room)The black guy did the demonstration while the Asian girl just sat there . Although the black guy was extremely nice and understanding when I kept expressing that I did not want to buy it, the white guy just kept walking in and out of my apartment and was literally trying to pressure me into buying the stupid vacuum. I was becoming extremely annoyed and I told the black guy that the other guy was about to get cursed out. So when the white guy came back in for the last time the black guy gave him something to do so that he wouldn’t come back inside.After they finally left I thought that was going to be the last of it because I expressed NUMEROUS times that I DID NOT WANT TO BUY THE VACCUM. (The black guy admitted to me that our Apt complex told them they were not allowed to come here to sell anything.)Soon after that at approximately 9 pm, I hear a knock at my door and it was this female posted on these pictures. I didn’t open the door but I looked through the peephole to see her standing there. I walked away because again, I felt extremely uncomfortable, she looked like she was on some type of drug, and I don’t have people come here especially at night.Roughly a month (maybe a little over) after that encounter, my neighbor (who has a ring) brought to my attention that there was a white male that walked by my door (her fiancé) and stopped to look at my mat. (It says bi*ch don’t wear no shoes on my house) a couple days later is when the girl knocked. There was also a black man (who’s been caught peeping through a neighbor on the first floor bedroom window) that knocked on my door while I was at work. When he realized her ring was recording him he left.At this point I decided to get a ring as well because now I am worried for my safety.Today, there was a different white girl and black guy that knocked on my door instead of ringing the ring bell. You could hear them mumbling back to eachother. My neighbor sent me her footage and I sent her my footage. The white girl looked back at her ring and the black guy asked her what she was looking at. When he looked back he says something about “I’m trying to get somebody” and they walk off.All the other people are confirmed to be working with Kirby, however I am not sure these two people today are.There are so many post on Facebook of how sketchy these Kirby people are. They are extremely rude, and don’t care about anything .At this point it’s harassment.

Michelle Dunn: Poor experience

Reynaldo H: Great call

Jimmy Deleon: Could be a 5 but they didn't open on time assistant Manger she gets 5 stars!

Emily Gatlin: Great Service!

Steven Lee Cantrell: Knowledgeable, friendly, was enquiring how to get filters for my Dyson.

Jenny Macaranas: If I could rate this place 0 or lower I would. The sales men lied about who they were, pushed their way into my home without permission, and then continued to force me to sit on my couch and yelled at me for being on my phone while trying to get my fiancé to come get them out. Kirby is the absolute worst company I have ever interacted with and it’s despicable who they hire. They were on our property illegally and continuously get the cops called on them. Disgusting.

Caroline: Not certain on where to start and end with my experience but I’ll say this- if you buy, take pictures of the device upon receiving for possible return purposes. My fiancé and I kept ours for 3 days before deciding on returning and were pretty much accused of these mysterious scratches on the base, unbeknownst to us in all honesty...We’re 100% certain they didn’t get there through any negligence on our part, and we were charged for said damages. Have fun picking out the sincere salesman and the conmen at this location. Take caution.

Pro Tips With Jason: I bought a vacuum from an in home demonstration. High pressure sales pitch, and they spent hours in my home for what was supposed to be a quick demo, no pressure situation. Suddenly they were competing for a trip, and they needed to sell 4 more vacuums to get it, and every other reason they needed to sell it that day. I tried to postpone my decision until another day, and they kept coming up with ways around whatever excuse I used to wait till later.Fast forward to 3 days later, and I’m regretting this purchase, since it’s a small fortune for a freaking vacuum, so I consult my contract to find a clause allowing me to cancel as long as I return it in the same condition it was sold to me in. I then inspected the vacuum looking for any signs of use, scratches, dings, etc. I found nothing wrong with it other than it had a used bag inside. My fiancé removed the bag, wiped it down, and I made the call. Due to the language of the contract, I wanted to return the vacuum along with the signed cancellation notice in person to the store, but the salesman tried for 20 minutes to convince me to allow him to pick it up in person, which seemed odd. I told the salesman I would give him $100 to compensate him and his wife for the time they spent, which I did at the store before going in. I get inside, and have another guy try to convince me that all my reasons for wanting to return it are wrong, but he gives up. I signed the cancellation in the office, go back out to the car, and before I could leave, the salesman comes running out saying they found some scratches on the unit that somehow I’d missed in my inspection, and my fiancé also missed. I’m expecting small, minor scratches since we didn’t see it ourselves at all, but find several very large, very conspicuous scratches that looked like someone had literally scraped it with a key. They then say that the contract says it has to be in the same condition it was sold to me in. I’m kicking myself for not taking pictures beforehand, but I inquired about the cost of replacing the part that was damaged. They charged me $160 for the part, tried one last time to sell it to me at a large discount, but I refuse. So yeah, don’t buy a Kirby in Fayetteville, and if you do, and decide to return it, take pictures of everything inside the store or video it when the guy arrives to pick it up if you don’t return it yourself. This entire experience has permanently stained the Kirby brand for my family and I. The salesman kept my $100 tip and I got extorted for $160.

Tucker Bearden: Great people!Great environment!Love this place!

Joshua Seyler: Great experience and great customer service

Beau Frazier: Clerk was more than likely on opiates

Angelia Willis: This company had my vacuum for over 2 weeks and it is still not fixed. I was charged $89 for a service and it wasn’t even put back together properly. I will be going back ASAP.

Ana “Nikki”: Great products an services the staff an owners are very polite and friendly

Stephen Zinnerman: This place is a complete sketch artist hub. They no doubt have some talented salesmen, but the tactics are very abrasive and again, SKETCHY. It is why we took ours back and called the financing company that they used to hit our credit with, a call to make certain it was cancelled. The guy who they call boss man was very irritated that we’d brought a$3900 vacuum cleaner back and tried his hand at insults at myself and my wife, in front of our children. God bless them though, they’re definitely going to need Him soon.

Michelle Hensley: We were very pleased with the quality service frim this company very polite and kind atmosphere its the best kirby vacuum company in the city....send all your friends and family to experience an Awesome product with even more Awesome representatives.

Rachael Faulk: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThanks for everything!Service:Moving-related cleaning

JMT: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe had a great experience with Brighter Image-we used the company for a move out cleaning at our rental AJ was very professional and knowledgeable as well. We were contacted with reminders and payment was easy and a reasonable price. Highly recommend!Service:Moving-related cleaning

Melter Properties: Positive:Professionalism,ResponsivenessAJ and Rachel are the Best! I have used other carpet cleaning companies in the past and Brighter Image is hands down the BEST! They are very responsive, honest, reliable and professional and they do a fabulous job! Plus AJ is a Veteran! We appreciate your business and all you do for us and our clients!Services:Moving-related cleaning,Carpet steam cleaning,General carpet cleaning,Pet stain odor removal,Area rug cleaning

Joel BlodGett: Positive:Professionalism,Punctuality,Responsiveness,ValueA.J is a great guy! Excellent company! 10/10 give these guys a call!Services:Moving-related cleaning,General carpet cleaning,Pet stain odor removal

Morgan O’Neal: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAJ and Rachael were professional and so kind. AJ did a great and quick job cleaning our carpet. Highly recommend this business to everyone who needs carpet cleaning.Services:Moving-related cleaning,General carpet cleaning

Kelly Lundy: Service:General carpet cleaningPositive:Professionalism,Quality,Responsiveness

zakiya mclaurin: Very professional. Arrived early. I never doubted their service but I didn't think they would be able to get my carpet that clean. Phenomenal job!!

Erika Doyle: Positive:Professionalism,Punctuality,QualityExcellent service!!! I would definitely recommend this company.I had some pretty tough stains and he was able to get all of them out.Carpet looked new again. Friendly and on time.Services:Moving-related cleaning,General carpet cleaning

Randy Cain: Unable to help me in my time of need.

Amanda Craig: Brighter Image Carpet Care was fantastic from start to finish. I filled out my info and needs on their webpage and had the sweet and professional Rachel call me back in under 3 hours that day. She gave me a price range which was affordable at the low and high range. I told her we were hoping to close by a certain day on our house, and if we didn’t, could I reschedule. She said yes, and I appreciate their business’s flexibility with that!AJ came to the house, right on time. Went over pricing again before starting and did not try to up-sale or anything. He was funny, polite, professional, efficient, and just did an overall wonderful job. He was able to also give us an insight as to about how old our carpet was which was SO helpful, because I was so close to just wanting to replace all the carpet in the next year (turns out it was only 3-5 years old!). Our carpets now look immaculate and beautiful!I also really like how BICC is veteran owned and operated, as we are an Army family, and it makes you feel just even more grateful to have someone with such valor, respect, and selflessness helping you with anything in the place you call home. If you are looking for an EXCELLENT carpet cleaning place, look no further than Brighter Image Carpet CareServices:General carpet cleaning,Deep clean

Chassity Cancel: Services:General carpet cleaning,Pet stain odor removalPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Erica Moyer: They came through for me and helped me out when I was in a huge bind. Money was tight, husband is deployed, and I was being forced to move out by my landlord because he wanted to sell the house. With moving, having to prepare my old house to turn the keys in, and trying to juggle a job and a 5 year old; they helped keep me somewhat sane by offering their services at a huge discounted price. AJ showed up on time and did an awesome job. He was very professional and polite. I can't thank them enough for all their help!!!!Services:Moving-related cleaning,General carpet cleaning

Bjorn Twurdy: Outstanding service, takes the the time to explain the process and answer any and all questions.

Julie McLamb: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAJ did an amazing job on our master bedroom carpet! Our carpet looks brand new and he even removed several stains. I highly recommend this company! Excellent customer service!Service:General carpet cleaning

TJ: Nothing but good things to say about AJ from Brighter Image.I recently moved into a rental property and the carpets were absolutely grimy, dirty, packed with hair and dust. AJ worked an absolute miracle and got my carpets looking almost brand new. He even managed to take the paint stain out of the master bedroom carpet and cleared up stains in the two smaller bedrooms.Throughout the whole process he kept me apprised of what he was doing, and why he was doing it. As a plus, he showed me the products used and I am glad to say that they are pet safe and non toxic.The two images I am attaching show the filth that AJ was able to take out of my carpet.Hats off to him, and Brighter Image. 100% recommended.

Christopher Banks: I love the way they cleaned my carpet

Jim Tuttle: Positive:Punctuality,Quality,ValueWe needed a move-out cleaning last minute and was very pleased with the whole experience. Great follow-up via telephone to confirm our appointment and they were flexible with scheduling. The work was top notch and our carpets came out much better than expected. Highly recommend.

Julia Downing: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI had the best experience with brighter image! Friendly, responsive, thorough, and a great deal!

Ed Sansoucy: Positive:Punctuality,Quality,Responsiveness,ValueFamily/veteran owned business that is super friendly and very professional. Highly recommend. Goes above and beyond with services and knowledge they provide. Thank you so much.

Mary Coxe: First time using this company but certainly will not be the last. AJ from Brighter Image did such a wonderful job on all of our carpets in our bedrooms! He was very professional and took his time to make sure it was done right. I would highly recommend AJ and Brighter Image. Thank you again!

Jamaquel Reynolds: Never requested someone to come clean

Jasetta Dunham: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueJeffrey Shields was very professional and friendly. I appreciated his concern for the high traffic areas in the home. I will definitely be calling Triple Ds again! ...and my carpets look great!!!!Highly recommend this service and Jeffrey!Services:Carpet steam cleaning,General carpet cleaning

Laura Lewis: Service:General carpet cleaningPositive:Punctuality

Lashonda Luckey: This company is horrible or let me say the technician that came out to my home was horrible. I requested carpet cleaning throughout my home! The technician who came was very unprofessional and appeared very disheveled. He came with his boxers hanging out of his pants and had the attitude to match. He left my rugs very soiled and soak and wet! When I called the company they sent the same unprofessional tech to come back and he had a disgusting attitude. Instead of just sucking up the excess water he went back and forth with me and was very argumentative. I had so buy a shop vac and reshampoo my rugs myself! It was a very bad experience I DO NOT RECOMMEND this company!Service:General carpet cleaning

Susan W: Critical:Professionalism,Quality,Value

Elijah .: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueFast and very efficient. This is the go to for your cleaning servicesServices:Pet stain odor removal,Area rug cleaning

Gwen Haag: Positive:Professionalism,Punctuality,ValueJeffrey arrived on time, worked quickly getting everything ready, yet took the time to do a good job. He cleaned three carpets and a couch and was a very nice young man and a hard worker. I would use him again!Services:Upholstery cleaning,General carpet cleaning

robin wiafe: Jeffrey was professional and very thorough . He explained the process and was hard workingService:General carpet cleaning

Kiana Gamble: Positive:Professionalism,Punctuality,QualityHe did an amazing job! The floors are cleaned perfectly and it smell so good!!Service:General carpet cleaning

Rivera Joel: I have used Triple D’s Carpet Cleaning for years and still impressed at the professional service they provide. Carpets are clean and we have no complaints. They are always on time and dependable.

Vernon Sullen: Positive:Professionalism,Punctuality,Quality,ValueTechnician was very professional And did a very good jobService:General carpet cleaning

Charles Davenport: Good experienceService:Carpet steam cleaning

Breanne Derby: Positive:Punctuality,Responsiveness,ValueVery pleased with our service. Our couch had especially tough stains and it looks almost brand-new after cleaning. Not to mention how good the carpets and rugs look.Services:Upholstery cleaning,General carpet cleaning,Area rug cleaning

Gabriel Stapleton: Services:Carpet steam cleaning,General carpet cleaning,Pet stain odor removalPositive:Punctuality,Value

Andres Aquino: Service:General carpet cleaningPositive:Professionalism,Quality,Responsiveness,Value

Sanders Mack: The carpet cleaning service was well done and super quick. Our service man was very professional and friendly.

Gordon Hale: The young man that came was so nice and he did a wonderful job cleaning my sectional as well my area rugs. I will definitely use them again and refer my friends and family too.

Claude Woods: Triple D’s Carpet Cleaning did a great job of cleaning our carpet. The technician was professional and timely. He took his time and explained things to me that I had questions about.

Cornelius Hill: He did a great job steam cleaning portions of the carpet.

Sanchez Owen: This is the second time I have used them. The technician is very professional. He took great care to clean the couch from puppy hair.