Best Airsoft Stores Raleigh Near Me

Xtreme Park Adventures Mad City Outdoor Gear Gotcha Paintball DICK'S Sporting Goods

1. Xtreme Park Adventures - Durham County

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· 602 reviews

7460 Wake Forest Rd, Durham, NC 27703

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2. Mad City Outdoor Gear - Raleigh

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· 418 reviews

5301 US-1, Raleigh, NC 27616

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Mad City Outdoor Gear: what do users think?
Jim Spencer: Didn't hear anything for over a week after sending emails asking about my order. I said I would cancel if I didn't hear from someone and they cancelled my order saying I requested it! Very poor customer service!
T Hudson: When I ordered gear from this company, the website and confirmation email said 3-13 days for shipment. One month later, there was no status change, and the gear had not been processed or shipped. I emailed the company and was told the product was in stock, and should ship within 0-6 days. Checked the status 6 days later, and still no change. There I was, 37 days after the order and still no change. They were quick to cancel order, but we will see how long it takes to refund. Seems like this business is not capable of keeping up with online sales. I should have read the multiple similar reviews before ordering… Lesson learned.
Mason D'Elia: I ordered two canteen pouches back in January or February from them and it said that they would be back in stock in 3-13 days. 4 months later and I haven’t heard anything back from them about if they got them and honestly forgot about my purchase until recently. The customer service was always nice and respectful so that gives them an extra star.
DEVIN M: Not a pleasant experience. There seems to be a lack of customer service with this retailer. Ordered some gear then returned it for a different size. In the middle of the return process, a sales person told me the correct sizes were processed and should be ready to go out 3-13 days. Come to find out 38 days later, they never ordered my exchange products. I had to have the sales manager from HSGI call Mad city to process my order. Totally unacceptable. At this point, I'm still unsure if my order has even been shipped or even processed.
Darryn Obanner: I placed a order all most a month a go .you guys are so quick to take the money but have not received my package .if I new about how bad you guys are I would have not bought any thing from you ....so I just want my money back a.s.a.p ...
田中トビマル: They have a ton of stuff. Way more selection than other shops in the area, and all new. I really liked their selection of true spec gear; the tactical pants that they make are second to none. Will be back here in the future!Edit: Docking a couple stars because I went back in today and had a very poor experience. The girl behind the desk had some of the worst customer service skills I’ve seen in retail, and apparently couldn’t (wouldn’t?) check stock, check if a product is even sold, or answer questions about placing an order. We weren’t greeted and even after we went to the counter, we were just stared at and not addressed until we spoke to her. The guy last night had zero problems assisting us, so idk what the deal is today. Left without buying or ordering anything after checking the floor for it myself. Will have to buy on Amazon I guess. A shame, I would much rather support a local business.
drew malarchik: Good selection staff was courteous overall awesome place
Audron: This place will try to scam you if you let them. If you’ve ordered anything and it’s been more than a 3-5 day wait for your item to be shipped then cancel it because you probly won’t get it anyway. This place needs to hire some warehouse people that aren’t lazy and make excuses at every turn.
Nathaniel Moore: By far the best outdoor store in this area. The best knife selection I've ever seen and the staff are great. I'll definitely be back, thanks guys.
Darc Shinobi: No phone number to call I'm wondering if they sell airsoft guns & gear before the 30-minute drive
michael darlington: Ten dollars short and cashier magically had a coupon for me!!! Great spot!!
Jeff Wescoat: MC outdoor is my go to place for outdoor/tactical gear. Everyone working at the Raleigh location has been super helpful. Even when they didn’t have exactly what I was looking for, they gave me good advice on how to move forward and find it. Cool patches, good mres and great customer service. MC outdoor is the first place I’d look for anything outdoor or airsoft related.
Joshua O'Bryan: I ordered my boots 12/25/22, knowing there would be a 3-13 day delay on the order, but the price was hard to beat, it is now the 26th of January and while I'm glad my boots did ship, they set three timeframes that they had failed to uphold, they we're very cordial but but they could do a much better job of explaining the information. All it would require is adding NOT IN STOCK or ON BACKORDER being properly displayed below items for sale, to which they say this is made known but when reviewing the website this information is not clearly visible or apparent as it should be, and before the team tells me I'm wrong, there are several rreviewwith the same problem, and this is not all websites, I recommend that MCOG browses the websites of SportsmansGuide or BudK, Out of Stock or BACKORDER is listed where the price normally is, in which case you can have the option to have the storee-mail you when a product is n stock, and they will not take your money until they have the item and it is ready to be shipped. This would be a better template to go by. I was okay with waiting, but during the wait I expect accurate information to be provided with regards to shipping times, I was told that this is not a normal issue and rarely happens, but after reading dozens of reviews with the same issue over the past 3 years, I now know that the information given to me was not truthful, and in the future I will likely not be using this store again.
Matthew Stanley: If I could give more than 5 stars, I would. Just discovered this place recently, and visited for the first time today. They have an incredible selection of quality tactical gear, camping gear, packs, holsters, clothing, and more. Staff was super helpful and friendly, and I will be recommending this place to everyone that I know. If you are looking for gear, and you like being able to check it out in person versus buying online, this place is it. They have been open a little over a year, and I’m glad I found them. Absolute hidden gem. Will definitely be back.
Joe Biebel: I'd like to start this by saying that I'd give 0 stars, even negative if I could. I've never experienced customer service this bad!! First off, it took then 3 weeks to ship my order, and when I finally did receive it, I was sent the wrong item. Mistakes happen, I get that. But it took over a a month and a half to finally get a response from their customer service and get a refund. I had to email and call them multiple times before I finally got a response. It says on their website that "You will ALWAYS receive a response within 1 business day.", and after it took weeks to get a response that still didn't get me a refund or fix my problem, I think it's very fair to say that I was more then ticked off with this company. I would NEVER ORDER ANYHTING FROM THIS COMPANY EVER and would give everyone else the same advice!!
Josh Gilley: The reviews online were a bit confusing. I had seen a few talking about surplus gear. Which is what led me to this store. However I get there and everything is new. Not a bad thing at all. They had a really nice selection of bags and other kit. I was just looking for something used to beat up. I will be back though. The lady behind the counter was helpful and even met the dog. In all a really neat store.
Holly Mata: SCAM ! SCAM ! SCAM ! PLACED AN ORDER THAT NEVER CAME !! SAID TO WAIT 13 DAYS FOR IT TO GET IN STOCK, THEY SAID WAIT LONGER !! MY ORDER NEVER CAME !!! NO ONE EVER ANSWERS, E-MAIL SENT STATING I WOULD LIKE A REFUND, NO REFUND !!! SCAM !!!!!!!
Cory Pearson: This business literally stole over $100 from me. I placed an online order on 3/30/22 and I still have not received my order or any explanation. Stay away from this shady business as they will steal your money.
Jordan Wilcox: I went in to the store and warmly got greeted by a young man named Jamison. He helped me with anything i needed help with and had a very helpful response to any question I asked. I highly reccommend coming here for anything outdoors related and for sure I will be coming back to get many more items in the future hopefully sold by Jamison.
Jessten Hower: They false advertise and sell things they don't actually have!They list things for sale as "Will ship in 3-13 days" on their website yet when I went to order items listed as that and asked where it was after a few weeks of no updates they told me it isn't actually in their inventory and are awaiting a resupply from the manufacturer. One of the items didn't even say that when I ordered it, yet after I ordered it they must have changed it..The order I placed was in April and to this day (over 5 months later!!!) the order is still not complete. I tried to request a refund for an item in the order that still hadn't shipped, but their representatives lie, skirt the issue, and basically refuse to do anything I want, yet at the same time try to assure me they are "easy" to work with. Yeah right!They have had no problem wasting a ton of my time with a ton of back and forth emails (I have sent 7 separate emails so far!) trying to accomplish very simple things. Online orders shouldn't even require any contact, it should go smooth and easy!They ignored my email about refunding the final item and then "coincidentally" I get an email 3 days later saying it's going to ship, with a shipping label that says they haven't even dropped the item off yet. I emailed again saying I want a refund and they are now trying to get me to waste even more of my time by having me refuse and ship back the item (that I don't think even exists) I want refunded.Absolutely atrocious customer service, I will never buy anything from them ever again!!They clearly have an unethical, zero integrity way of running their business that I would say verges on SCAMMING.I recommend avoiding buying from them at all costs, it is not worth it!! You will be buying nothing but air and frustration!
Andrew G: Awesome. Got me a bag I couldn't find anywhere else quickly.

3. Gotcha Paintball - Raleigh

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· 72 reviews

2210-101 E Millbrook Rd, Raleigh, NC 27604

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Gotcha Paintball: what do users think?
Jim Peele: When they're open, the store is alright. Call before you go though, the hours on the website and the door basically mean nothing and it's seemingly random if they'll be open.
Juul Vapor: Tried for 3 days to go get my canister filled and they have not been open
Williams 81: Business hours are posted as 4-8pm Monday thru Thursday. I arrived at 7:15pm on a Wednesday after driving an hour to find out the place is closed !!!
Brett Alford: Bland boring and ridiculous
cortez cooper: After reading several reviews, decide to stop in anyway. Reviews for the this company are pretty accurate. Their customer service is horrible, they have very limited supplies and accessories, and the store is nowhere in proximity to their arena. I’ll never come back to this location nor would I ever suggest it to anyone.
Phil Anderson: Excellent place, great staff helpful
krazysteve33: This is the store location and is about 25mins or so from the Gotcha field. This place is great and offers a good selection of paintball products. Educate yourself about the sport before buying yourself/kid a marker, and be ready to ask questions! Support your local paintball stores!
Weston Madariaga: Fixed the seal on my paintball marker with no problem’s .
Alterek White: Ben is the best!!! My church group and I enjoyed ourselves to the fullest... The representatives on the paintball field is beyond amazing. Definitely coming back!!!
juwan “DJ Darkcyde” helm: Great team.
Ashen Vendetta: This place is great I played here 20 years ago and I Play here today. Its about Paintball !!
dean hodgkins: Good little store. Check the hours, tho. Got to the store, after checking hours, and web site. Closed for "vacation". Would be nice if the posted that instead of wasting people's time.
Shaheed Henderson: My son, who is generally respectful, well-mannered and easy going visited today to ask about repairing his marker and buying a new one. The older gentlemen in the shop was unprofessional, condescending and reacted very immaturely ("childish" according to my son). He told me he was so upset by the man's behavior he had to leave the shop and calm down in the car. The man insisted that my son had to prove he owned goggles (or buy them from him) before he would sell him a gun. My son showed him a picture taken the day before of his equipment that included goggles. He even offered to facetime his brother that was at home with the equipment, but the man refused.
Fatyonce Viclife: Under new management and they are awesome‼️ Great friendly staff was really amazed how into each game they were made it a great experience.
Josh H.: It looks cool from the pics 👍👍
James Kim: Great place!
Edward Baker: Good place.
Charles Currin: The guy running the place was Extremely rude to everyone and had a smart mouth with me and my buddies. All around bad place to go for a good time I would highly recommend Xtream paint ball and Airsoft. This place Literally made me quit Paintball and switch to Airsoft.
Me: Caution. There is a reason why this establishment is not ranked in the top percentile for such an activity in the area. There are other worthy establishments in the Triangle area. Avoid this place if you value your family, friends and loved ones. Firstly, this is a complete bait and switch from the photos posted on the company web site. The field is extremely dangerous and run down. To a point where the protection netting has holes. I took my daughter there and while observing , almost got hit through one of the open holes which was barely holding up with zip ties. Another VERY DANGEROUS circumstance we ran into is there are two very huge pit bulls roaming the property while the kids were trying to play. No one from management even attempted to secure these dogs that they owned. The kids were terrified. The staff is disrespectful and very unprofessional. I advise going elsewhere, especially considering the outrageous prices.
Sydney Turcotte: Fun!
Javier Vela: Cuentan con envíos a benson ?

4. DICK'S Sporting Goods - Raleigh

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· 349 reviews

8021 Brier Creek Pkwy Ste 100, Raleigh, NC 27617

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DICK'S Sporting Goods: what do users think?
Gaby nadine reyes: I loved
Harish Kumar: Don’t go to this store. I purchased the bike 2 days back . GT aggressor pro . Bike had issue. Called to store to return it. Person said I cannot return. Also person who gave bike was rude . Wasted my money and time . :(
Ana Arronches: Staff in the store very friendly, although Customer Service to assist with order very poor. And also lack of variety and numbers available.
DAVID ALAIN PAYETTE: Useless for hunting and fishing. Total yuppie oriented overpriced.
Cathy Suchy: I’m not sure the hiring and training practices of this location but I will never shop here again. The young people working the registers have absolutely no training in manners or etiquette. When I purchased an item a few days ago the cashier answered me with “yups” so much a lack of manners the receipt says his name was “Oscar”. Then when I decided to return the item just two days later I was in a cashier’s line, he then said he had to go do something so I lifted the heavy item again (65 year old woman here) and went to another line. Seconds later this guy comes back and says I’ll take you now, I simply said I’m not lifting this again and stayed in the line I was in. Completed my return, now 24 hours later the amount ($107.24) is not back in my bank account so I go in to check on it. I get yet another rude cashier talking over me and saying there is nothing he can do about it so I asked to speak to a manager. At that point this young man should have walked away and let me speak to the manager but he did not. The entire time I was trying to talk to the manager the young clerk kept rudely interjecting and telling the manager what to tell me. I asked the clerk to please stop interjecting and let me please speak to the manager. He literally told me he did not have to and could stand there and continue telling the manager what to say. These employees definitely need a massive amount of training on how to speak to customers and manners in general (apparently parents are no longer teaching this at home). I will drive to Cary and shop at Bass Pro Shop from now on, I definitely am not giving this company another penny of my business!
Skeets Fish: Gary, in the shoe department is outstanding. He helped both my kids find shoes and fitting. An absolute star for this company!
Oak Miller: Friendly and helpful staff
Rob Dusablon: Very busy, but good
Asia Schmidt: I purchased a massage gun from this store and when I got home and opened the box, I noticed it was the wrong massage gun in the box. My husband went to return it and they gave him a different one, however we still had to return this one.Upon returning the item for a second time they told me they couldn’t give me a refund because I didn’t have the original receipt. Well, I didn’t have the original receipt because the clerk who did the 1st exchange didn’t give my husband the original receipt, he gave him the one that he used to do the exchange.Despite me providing the receipt they used to do the exchange and providing them with the same card, they still couldn’t give me my refund. They offered me a store credit with and it wasn’t even for the full amount. I paid $264.00 for the item and they offered me a store credit for $216.00. Basically, I’m out of $264.00 due to an error that one of their staff members made. I will not be doing business at this location again.
Therrick Redding: I dont know if it was appernce today. Either way i came into this looking to spend large sum of money. I asked for but the manger at time (5/27/2022 @12:30) did not really want to be bother they were really short with answers to the questions i was asking, and really couldn't walk away fas enough. I don't what was going with him, but you work in retail Good Customer Service is the key to that.
Tony Wyre: Clean store, love the variety of products, great prices on everything. Also, please give Jared a big raise! He is super friendly and makes every customer feel special. Will be returning!!
Mary Tunstall: Wide variety of products, somewhat pricey. I have purchased my tennis years there for over ten years. For tennis shoes, ask them if they price match.
TMH: I have visited this location a plethora of times and had a great experience. Today I exchanged some running shoes and had to order my size (8.5) from the Cary location. I confirmed with the Sales Associate multiple times that the shoes were to be SHIPPED. He claimed even though he noted it was a curbside purchase, they would me MAILED. This was not true and an outright lie. The Cary store could not correct the error and I had to cancel ther order and purchase online. THIS GUY IS THE WORSE!
Alex McGrew: No archery stuff because reasons... For a sporting goods store the cashier's have no hustle.
Karen Jenks: We forgot my son’s cleats at home and the entire staff of employees helped us find a new pair of cleats, pay and leave so fast that we made it to the game on time. Those guys were so great, super nice and very fast! Thank you thank you!
Sarai Sprewell (Gothickittikat): Had what I needed and people working there were polite and kind. Good experience overall
Benjamin Eller: Not the greatest prices. Could have a larger selection of fitness gear.
P Hernandez: Had what I wanted and needed. Not happy to see customers without masks and not practicing social distancing especially in line at the checkout. Employees were wearing masks.
Travis House: Supportive staff
Marc Hatcher: Didn't have whsat I was looking for in. The store even though on line it said it did.
Will Isaacs: I always leave here happier and with more great gear. The staff is amazing at this location. Great attitudes, very helpful...the kind of team you want to support.

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