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1. Discount Appliance Outlet - Raleigh
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· 45 reviews
6304 Westgate Rd c, Raleigh, NC 27617
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4worldlovers: OUR LOCAL APPLIANCE RETAIL OUTLET SPECIALIZES IN AIDING INDIVIDUALS AND FAMILIES IN THE RALEIGH AREA SAVE MONEY ON BRAND NEW, SCRATCH AND DENT, OR DISPLAY MODEL APPLIANCES. We don’t sell customer returns or refurbished items.
NEW FOR US DOES NOT MEAN ORIGINAL PACKAGING AND ACCESSORIES, HOWEVER FORGOING THIS DOES EQUATE TO Savings of 20% up to 60% off retail prices. What you see is what we have in stock with the option of a extended CPS warranty. That is UNMATCHED BY BIG BOX STORES.
TAKE YOUR NEW HOUSEHOLD APPLIANCES HOME WITH YOU UPON PURCHASE TODAY OR HAVE IT DELIVERED IN A DAY OR TWO.
NEW FOR US DOES NOT MEAN ORIGINAL PACKAGING AND ACCESSORIES, HOWEVER FORGOING THIS DOES EQUATE TO Savings of 20% up to 60% off retail prices. What you see is what we have in stock with the option of a extended CPS warranty. That is UNMATCHED BY BIG BOX STORES.
TAKE YOUR NEW HOUSEHOLD APPLIANCES HOME WITH YOU UPON PURCHASE TODAY OR HAVE IT DELIVERED IN A DAY OR TWO.
Josh Fulan: The sales and delivery people are friendly but unfortunately don't seem to know what they are doing. My washer and dryer were not tested after they were installed. My washer leaked substantially the first time I used it, and the dryer did not function correctly either. DAO sent out a tech to look at it, but everything the tech told me ended up being incorrect.They were certain that the unit itself was fine. After weeks of going back and forth with DAO and the tech, I finally scheduled an appointment with a tech from LG. Within five minutes of arriving, he confirmed that the issue was with the unit itself, and he was able to fix it in less than an hour. While fixing the issue, he mentioned that a step had been skipped by DAO during installation. I contacted DAO twice about the installation issue, but they never got back to me.In short, you will likely be left on your own if your appliance does not work properly upon delivery. I hate leaving a bad review for a small local business. However, my experience with DAO was absolutely horrible, and I cannot recommend them.
Shayna Baker: The staff here was so friendly when we were out perusing options for our house being built. The man who helped us (I apologize I forget his name) was so nice and gave us a great idea of what they offer. Will definitely be back !
Shanta Johnson: I went in today due to my refrigerator unexpectedly dying on me. Customer service was great! It is an outlet, so there is always a risk - however, you can purchase an extended warranty on-site!
Lauren Topliffe: *In response to the owners:-We have the notes from LG (using the serial number they were able to see everything that was wrong with the washer before you sold it to us) It states that the washer was missing a hose on the inside. So no, it was not our fault.-Also, we were told your husband couldn’t deliver our washer, so we had to do it ourselves.-You also lied to our insurance company. According to them, you told them you sold the washer to us in a box. That was a lie. We have a picture of the unboxed washer in your warehouse.Review:Please please please do not buy from this company. Bought an LG washer - spent a decent amount of money. They said it was new. Had it installed. First cycle flooded our laundry closet/carpet and the ceiling below. A drainage tube had been replaced with the wrong part inside the machine. (We know this because the warranty company was able to look at past notes). We called to complain - the day after we purchased it - and was told to use the warranty and then she hung up on me. Yes, I was upset but I don’t believe I was being unreasonable. I was watching water pour through my light fixtures. I was lied to. Don’t buy from here. It’s not worth it. The worst experience I’ve ever had.
Tim Haley: Very knowledgeable, helpful, and friendly. No high pressure sales pitch. Good selection of appliances at good prices in a true warehouse setting.
Ken Barber: Good prices and Troy was very helpful!
Sara Welch: We had a great experience with Emily and Christina last weekend. We found DAO through Facebook Marketplace, as we saw they had posted a deep freezer but figured since we have also been looking for a new washer/dryer we would just go check them out in person. The experience was great from start to finish. They were very attentive and made sure to answer any questions we had. They allowed us to take our time and weren't pushy - I wanted to read reviews and user manuals of the two appliances we had our eyes on before purcahsing. Since we went on a Saturday, there were no warehouse workers to load the appliances we purchased, but with my husband there, the three of them were able to get both our new fridge/freezer and washer/dryer loaded safely and easily into our truck. We have since told 3 or 4 friends about this place and are looking forward to returning when we are in need of the next upgrade!
scott jimenez: Came in to the shop to look at new possibilities and the staff there was amazing. Not only are they friendly but are really knowledgeable about what they are selling compared to other places. 100% will recommend people here when looking for quality appliances at affordable rates! Thank guys you were a huge help!
Ethan Chiasson: Really friendly staff. I would recommend them to my friends as they are local and super helpful !
Will Priest: STAY AWAY FROM THIS BUSINESS! I work really hard not to leave bad reviews. I think that most bad reviews are one of situations with an unrealistic expectation and are used to try and take out frustration of a business. I used this business for a dishwasher on a unit I was trying to sell. I spent a large amount on new repairs including new vinyl floors in the Kitchen. I made the mistake of not being present for installation but was assured before and after photos would both be sent (neither happened). Delivery was set for a first date, promised another date, and pushed again. They never called me and was only completed after I called them multiple times. During installation the new vinyl floors were torn. If these were not freshly installed I honestly wouldn't have cared except for an apology, but these floors were brand new! The official stance is that they were that way when they arrived and they will not do anything even though all I requested was for a refund on the installation. The lack of care, the not my problem attitude, the lack of follow through and follow up. You get what you pay for and discount is in the name.
Chantal McGill: I had a great experience! My fridge was broken and I had my food in a cooler. I saw a fridge on their website that I was interested in. I called and they were super friendly. They talked me through the process and the cost. I went in at lunch time and picked out a fridge. It was exactly as the website described. Although their delivery schedule was already tight, they went above and beyond to make sure I got the delivery the same day so that I wouldn't have to go any longer without a refrigerator. They even walked me through how to use it and gave tips for getting it cold. I really appreciate it and am very happy with the fridge I picked out so far. It had a few small dents but otherwise looks brand new and is working great. If you need delivery, installation, and haul away, just call and they will walk you through the prices.
Lars Capener: Bought a GE Washer/Dryer Laundry center from Troy. He was very friendly with big promises when you buy (but you don't see the terms "No REFUNDS" until it is on your credit card receipt after the sale. When there is a problem, he avoids your calls, send the GE warranty service to fix, when they say it is not covered under warranty, Troy says they took pictures of it before it left and inferred that I must have caused the damage. The dryer drum is rubbing against the wall from a dent. Then says we can go to court or solve it like a man out back. Dishonest, not honorable and BUY AT YOUR OWN RISK as Troy will not stand behind anything, except your money. Troy's responses to dissatisfied customer don't sound like someone who will get many repeat customers.
Joseph Soldani: This was without a doubt the best experience I’ve ever had dealing with an appliance store. Multiple big box stores failed to provide us a refrigerator after purchasing, going as far as missing the planned delivery date and following up with a 20 day wait before their next attempt. We went to the Discount Appliance Outlet and the owner delivered a refrigerator himself, and on the same day of the purchase. He also matched the original sale price from Best Buy all the while providing a better warranty. I would recommend this store to any one in need of an appliance. I know I’ll be going back for a garage fridge soon.
Jasmine “Authoress 2023” Hendricks: The service that I received at this company was absolutely perfect! The service provider went above and beyond to assist me in finding what I needed and was affordable! I recommend anyone who needs appliances to visit this location. Thank you!
April Caldwell: I went to browse mainly and they have some really good deals. The people there are really nice and very helpful. I will definitely buy from them when the time comes.
Lauren Carlyon: Great service and great prices. They can deliver and install as well. We will definitely be coming here in the future for other appliances.
Allison Prodan: Had a great experience! Would highly recommend for both product and delivery services. My kitchen is on the second floor with a tricky corner, but the guys navigated it quite well. Very happy with my beautiful new fridge!
Charles White: We had a great experience! This is a family-owned business and they were very friendly and very knowledgeable! Great Price! We purchased a double oven and couldn't be happier.Had a issue with getting the plug installed (totally my fault) and reach out after hours on FB. They responded quickly and helped me realize that I was using the wrong tool. I will definately purchase my next appliance from these folks again!
Katie Dunn: With everything being on back order during a pandemic, this store had exactly what I was looking for. Easy financing, great customer service, and local business! Will be back! Thank you!
Joshua Greenstein: In mid July my wife and I went to discount appliance. I had seen what I wanted on their online listing. The person in the store was unauthorized to make a sale without consulting the owner. They assured a call back. Days past and I called them and finally got a callback a week later. We agreed on terms and I got an install scheduled for July 20.Installer (owner) arrives gets the old machine out and new one installed to test. Error code comes up that could not be resolved. I inquired about other options but everything was sold. The only diagnosis was an error code indicating to contact whirlpool. A week later we had a service person come to perform a warranty repair. They needed to order a kill switch. It took over 3 weeks to get the part. They come back to install and it is missing a $2 bracket to install the switch. 11 days later we have a working dishwasher.We were without a dishwasher for about 2 months. The savings was not worth washing a lot of dishes by hand for 2 months. Also if we bought at a big box store they would have replaced the unit much sooner. I did also inquire about an additional discount for my trouble, but only received snide remarks from Christina. Needless to say buyer beware. If you want an unprofessional amateur experience then discount appliance is the store for you.
Thomas Smith: First of all they charge ten percent taxes which is illegal. Also I paid for delivery and the items were not in the condition that I bought them upon delivery and we were told that if anything was wrong that we could refuse delivery. The gentleman not only was rude to my spouse after we spent over two thousand dollars for a washer and refrigerator that looked like it was bought used. He also wanted to give her a guilt trip about his foot being hurt and how he lives in a camper behind his work place which has nothing to do with the condition of the appliance s that was purchased with my hard earned money. I am a father of three and I have videos of this gentleman refusing not only to take them back but also left them right in my driveway and didn’t even bring it close to the house. This is a husband and wife scamming duo. After this tandem got me for my money they talked to me in a demeaning manner and would not fix the issue. I’m reporting them to the better business bureau and government for fraud be careful!!!!
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Appliance store
2. Discount Appliance & Mattress Outlet Inc | Appliance Store in Raleigh, NC - Appliance Shop, Dryers & Dishwashers Store, Appliance Sales - Raleigh
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· 82 reviews
5563 Western Blvd, Raleigh, NC 27606, United States
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sarah vladimery: Purchased a used washer and dryer from here and was promised a warranty that ended up being a complete lie! Now the washer doesn’t work and will need to purchase a new one. BUYER BEWARE!! DO NOT purchase appliances from here! SCAM ALERT!!
Jennifer Childs: I tried to get them to replace the busted dryer that the installer said was horrible for over a year before I just gave up. It sounds like there’s bricks in it, it’s so loud. It rattles. Nevermind that what was delivered is NOTHING like what was advertised and what I paid for. These people gave me the run-around over and over and OVER again. Multiple text messages admitting they need to replace this hunk of junk. All saying, “I’ll take care of it.” Nothing ever done. They stopped answering my calls. They take your money, and deliver their garbage.
Fahad Agga: Low price for new and open box appliances, delivery and installation was perfect and free, they also picked up the old once, I do recommend them because they tell you when to come and purchase the right item.
Nathan Farcasin: Appliances still work over a year later, delivered quickly, affordable
David: I am relocating to Raleigh. A friend recommended I try this company. I wasn’t ready to buy a $2000.00 washer/drier combo. I have to say I am amazed at the customer service I have received. From my initial phone call to my subsequent follow up calls I have been treated by professional and polite employees. They have been very accommodating to my needs even arranging delivery the following day of my order.This is what I consider the epitome of great customer service and excellent prices. Thank you! I will certainly recommend to anyone who needs appliances.
Ebony Burns: SCAM!! VERY UNPROFESSIONAL, SUBPAR APPLIANCES AND JUST AN OVERALL JOKE! Stay away from this "business" as they will give you the run around for weeks and when it finally gets delivered will not be what you ordered. Dennis, one of the delivery guys, was pleasant at first but once I started asking questions became rude. The "owner" [Ed] is beyond tacky and unprofessional. I saw someone else mention there being back and forth with someone named "T" and "Ed"; this was also my experience. Be advised that what's on the website is not what you will get. One star is much more than they deserve!
Lisa Wagner: CAUTION DO NOT BUY from these people or any of their affiliates. Selling broken, irreparable machines stating warranty and within weeks no longer working. When contacted to send repair they continued to put off... tomorrow, tomorrow refuse to show up. Unending
LaTrice Cooley: Best experience I've had shopping for a refrigerator!
John: You don't get a BMW for the price of a Kia, OK? This is a good place to get refurbished washer & dryers and their 1 year warranty is legit. Bought several things here, I'll probably buy several more. Good stuff for the price.
Anthony Crabtree: I purchased an appliance online and never received the email confirmation the website said I would. I called to cancel and they basically refused to cancel it. So after being told twice they’d call me back to set up delivery. 3 weeks later I still haven’t heard from them and never received anything from them yet they’re fighting with my bank over the $420 I gave them online for the washing machine they never gave me. Theses guys are idiots.
Grayson Barnette: An absolute scam. DO NOT SHOP HERE.If your appliance breaks they will literally direct you to someone who will redirect you to someone who will, you guessed it, redirect you to someone.No help at all. Don't buy anything from here.
Ibrahim s: Great people and products, my washer was delivered last week, working great, also got a 1YR warranty.
Miss J: Do not buy from this store or any store affiliate with this store. The owner Abraham "Ed" is rude and a terrible business man. He workers are overworked and stretched then I have been without a dryer for a week. I regret evening going through them. Do not answering to any of their Facebook post!!!!! 1 star is too many to give.
Kristina: Noticed this store was posting some ads under our business name. I was cussed out by an employee and told I would be put in jail and they would press trespassing charges if I attempted to come into the store and speak with an owner or manager. I have screenshots but it won’t let me post them here. Very unprofessional. I can’t speak for the owner but their employee Hana Masud was rude, cussed at me and accused me of threatening her because I said I wanted to speak to a manger or owner.
Kay Wallace: I'm actually a repeat customer from when they were in Tower Shopping Center and at their location on Hillsborough St. As of 2 weeks ago, this is My third set and they totally ripped me off. Clothes come out dripping wet. Even after an extra spin cycle. Called and the owner came out. Stayed 5 minutes. Still not working. May as well still be going to laundromat. Single mom. Don't have time or money to waste.
J P: They hit my car with the delivery van while I was in the store and had no intentions, and if they did, no urgency or concern to come inside and let anyone know. Luckily a lady saw it and came in and told me while the delivery guys didn’t make eye contact and kept unloading while I waited for the police. So, while I was distracted, they charged us $600 for a set that looked good in the store. I’m 99.9% sure this is NOT the set they delivered. It leaks and is extremely loud, rusted and falling apart, dryer squeals and takes almost two hours to dry a load! We called them to come out to the house to see the piece of craps that they delivered and how they leak and how old and we were told it was normal and it’s just because “they’re old”! So why were we charged $600???? Also, it took them over a month before the person ever showed up to check it out. You’re better off getting a nice set off Craigslist for $100 than dealing with this place. It’s definitely a rip off!I wish I cold post the video of the washer at work but I’m not sure how.
Tammy Perez: Terrible customer service and sorry appliances ..
Alphonso Lewis: Went to this place spent 211 dollars on a washer and to have it delivered. It came and never worked not one time. Called and was told to text and number with my address and the problem. I did that was in February, it's now March and I still haven't seen anyone. They refuse to return the money but claim will fix it. Oh and I brought a 9ne year warranty. What a waste of money and time
Julie Cox: Needed new appliances for a rental property. I walked in and met Ibrahim, who treated me like a friend from the get go. He ordered a pizza and offered me a slice while I browsed!! Such a nice guy!! I got a great deal on a stove, fridge, microwave and dryer. They were delivered by Dennis, also incredibly friendly and knowledgeable like Ibrahim. I am already planning my next purchase for my next rental property with 99 Cent Appliance Center. I would absolutely recommend them to anyone!
Bob Barker: SHADY SHADY SHADY!!!BEWARE of these scam artists! Charged me a $90 restocking fee on a washer I purchased and they never delivered!!!
Shadowriser1001: Great service and great people we got our washer and dryer delievered the exact same day! I honestly have no idea what these other guys are talking about lol from my experience this place seemed pretty good.
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Appliance store
3. Discount City Inc - Appliance Store, Appliance Sales, Washer installation - Raleigh
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· 109 reviews
1030 N Rogers Ln Ste 113, Raleigh, NC 27610
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Carlos Moore: Do not buy anything from them that old man (the owner) is a con artist and very deceitful . His delivery crew really have no idea what they are doing except the older white gentleman. We have caught them in several lies about there appliances . They sell items with missing pieces and don't tell you and play dumb on top of that they lie about coming back to fix problems. They couldn't even lift the refrigerator into the house it was two guys and they still needed me the customer to carry it one of the workers stopped lifting and me ( the customer and one of the workers ended up doing the work they couldn't even put handles on the refrigerator I had to do it because they couldn't figure it out and I've never done it before. Long story short purchasing from this store is a big mistake you will help them rip you off 📴 trying to save money. Do not shop there .
Carla Hinton: Great guy I bought a washing machine with a Year's warranty good service
Anita Johnson: I don't recommend them. Find somebody else to give your hard earned money to. No matter how cheap or convenient, you'll wish you had not gone there. They will say anything for a sale and do the bare minimum afterwards.
Bre Amoako: Awesome business I got a dryer that works perfectly & my phone fixed for an amazing price y’all are awesome
Phil Smith: Used to have a good experience with this store, but the quality of products no longer met my customer's expectations
David Grimsley: Bought washer and dryer. They showed up dirty, damaged, and not working. They replaced them with another set that was unnecessarily loud and the dryer stopped working one month later. We have a one year warranty but the customer service is a joke. Please come fix this.
Janelle Richey: Heed the warning.....DO NOT PATRONIZE THIS BUSINESS! You might think you're getting a great deal, but you only end up receiving an extremely damaged item & Ibrahim Shteyh's refusal of a refund & accusing you as the customer for damaging the item.He is a horrible business owner/operator & has 1 star on BBB.Spend your hard earned dollars elsewhere!
Vivilove82: If I can give a ZERO IT WOULD BE THAT! DO NOT REPEAT DO NOT BUY ANYTHING FROM THIS MAN HE’S RUDE AND APPLIANCES DON’T WORK AT ALL! I purchased a microwave that was supposedly new didn’t work I returned blame me for breaking itHe was messing with the wrong one and gave me my money back. I also purchased a washer and dryer set “USED” he said works like new 🤪 yeah he’s a liar after delivery try the dryer it’s doesn’t even come on the set was dirty and smelly on and on top of that the delivery people scratched my wood floors really bad while delivering the appliances. I’m so mad and angry that he would lie in my face knowing these items don’t work.Please don’t do it you’ll thank me later
teresa Henson: Would not buy from these people .
Elsa Kane: We bought a used washer and dryer, worked great at first but the dryer broke a week later. I called into the store and, I believe he is the owner, came out the next day on a weekend and fixed it no problem. Great experience for used goods! Certainly can’t get that kind of service everywhere nowadays!
Nicole Wetzel: Do not buy anything from this place! All employees are rude and their "refurbished" appliances don't work. I bought a washer and dryer in September of 2021,have had issue after issue, to then be blamed that I intentionally went into the dryer and broke it! It is now November 2021 and I still have not yet been able to get them to replace their faulty appliances. I have already contacted the BBB about these people so hopefully they will not be open much longer to do this to people.
Breia-lyn Mackin: The owner blatantly lied to us to make a sale. He told us he would order new handles for our fridge if we purchased it ... We did and we have had nothing but issues since. The "brand new" fridge has had to be serviced more than once. It was not under warranty because it was purchased by the owner under less than ideal conditions (per the person that had to come and fix it) even though the owner assured us it was covered. Now we've had it a year and it leaks and the freezer door doesn't work correctly.
Tonya Clark: They are the worst. They don't honor their own warranty. They'll tell you the warranty is good for a year if something happens within the year they'll charge you $60.00 to pay a repair man. They came took out one washer and replaced it however the replacement washer leaked water all over my kitchen. They have came and picked up the replacement washer with nothing to replace it with at this point don't know when they'll be bringing another one. I wouldn't recommend no one to purchase anything from this place.
ejk2911: Asked if I needed help while I was on a call. I gestured that I was on a call and she rolled her eyes. Then I went to look at some appliances she called out to me and said I wasnt allowed to walk and talk on the phone for safety reasons. That I can stand still and talk on the phone if I wanted to. So I walked away because I found it odd.
Donna Taylor: It’s a shame that when you purchase items from them and they claim and out right lie about delivery times and dates. They take your money and then tell you every excuse under the sun of why they can’t deliver when they promise to deliver. I have heard one story after another and still no delivery of the product I paid for and on top of it they are RUDE!!!!!!!!!
John D Martin III: I presently am waiting for a delivery that was supposed to be here four (4) days ago and these folks have the nerve to tell me that they are checking on where the truck is. IT'S BEEN LOST FOR FOUR DAYS, APPARENTLY.
Tony G: Zero stars would be too many. The product was defective, and the service was beyond awful. The didn't come to 2 separate installation appointments, when the store manager came late at night to install, the dishwasher leaked a day later.My home warranty repairman showed me the bent leg that meant the unit would never work right. The store refused to stand by the product they claimed they fully tested.Steer well clear of this place. What they promise is not what they produce.
Annette Luffman-Johnson: Abraham is very nice and helpful.
Julie Stone: If I can post 0 stars I would. Guaranteed dryer didn't work. Couldn't get anyone to come out to fix it. They won't return it. Had to buy another dryer from someone else. I bought from a company for the guarantee. Guarantee is worthless. Wasted time and money when used dryers are cheap to free.
Andrew Quick: Total joke of a business will not refund delivery charge. They want us to pay for the dryer again before they dill refund the delivery charge.
Joy Williams: We bought a brand new Maytag washer and dryer and a brand new Samsung refrigerator here. We also paid for the delivery. The delivery men were late and didn't have a problem cursing in front of my children. They also said the fridge needed a water line not provided, and if we didn't run to Lowe's to buy one and install it asap, the fridge could be damaged once plugged in. It would have been good to know this ahead of time, but the owner did not inform us.On top of that, the washing machine had a broken water valve, discovered by the delivery men as soon as it was taken out of the box. We had to wait 10 days for the repair man to fix it after calling Discount City. A few days later, the washing machine stopped actually washing. Again, when making an appointment, the repair man wouldn't be able to come for another 10 days. I stayed home all day waiting for the repair man, and because he called my husband while he was at work (and therefore didn't answer right away), the repair man never showed up. Repair man said he would not knock on the door if we did not answer his phone call first. We are now having to wait another week before even seeing the repair man after calling the manufacturer again. Again, this was a brand new washing machine, not much cheaper than Lowe's or Home Depot.Discount City cannot be counted on for reliable machines, and they do not return broken appliances.
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Used appliance store
4. Capital Appliances - Raleigh
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· 138 reviews
5720 Capital Blvd suite k, Raleigh, NC 27616, United States
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Mary Miller: Every single person at Capital Appliances, from the store clerk to delivery/installation guys to the owner go above and beyond in their service. They are true to their word and really good humans as well. We give them the best endorsement!
Jorge Figueroa: The staff is very friendly and they helped me a lot with what I was looking for, super affordable prices... the owner of the place is a gentleman, I recommend them 100%
William Flores: Excellent service 👌🏼
Junior Rivera: Excellent local shop tu buy used and refurbished appliances ! They have variety of appliances great prices and they have excellent customer service.Delivery service is available haul away and they have free basic installation .
Dianne Zimmerman: I can’t say enough about this place. The washer and dryer we bought for our rental has gone out a couple of times and every time I call, Melissa has been able to get someone from her team out to the property in a reasonable time to fix the problem. Junior who worked on it the last couple of times was able to find the problem on the same day and also had the part in had to fix it without any delays! Thank you for the great communication and service! We will continue using your services!
Carrie Miller: Nice sales staff. Didn't find what we were looking for but were told the inventory rotates often!
Melissa Rodriguez: Best place to buy appliances! Highly recommend this place !
Veronica Benavente: Thank you Capital appliances for my beautiful Whirlpool washer and dryer. Everything since I stepped in the store was absolutely wonderful, from customer service , installation and professionalism. I had the pleasure to meet the owner and he was on point on absolutely everything . He installed my washer/dryer but the cabinets built around them were not big enough he was able to get me a smaller installation kit and installed it to be able to push them further in. He also fix the dryer door so that both doors open the same side. He took the time to give me what I wanted. Their prices are excellent and their professionalism is almost impossible to find in any other business . I felt that they really care about their customers and they are always there to answer any questions. I absolutely recommend Capital Appliances.
Sherry (BuckeyeFan24): Great place for used appliances. Bought stove from them still running strong 6yrs later and just bought washer and dryer unit for sons new home. Friendly, great customer service and they are also willing to send photo if need to. They offer 30 day warranty and delivery service if within area of coverage. A+ A+A+
Renita: I bought a used washer and dryer from them in 2018 or 2019 and they were still going strong when I let someone else have them. I will be going soon to purchase another set from them. Staff is helpful and professional.
Crystal: Fantastic experience. I went in, picked out the washer I needed, paid, and it was delivered the next day as promised. They offer a 30 day warranty, and a fair price to come out and repair your purchase should anything happen after the 30 days. I will definitely use them again.
Elbio Cavallo: Excellent Service, Great Attention, and Awesome Appliances with great prices!!!Good Job!!
Devon Corey: Repeat customer. Will continually come back. The team is amazing and helpful at all times. The prices are amazing and the product is checked and checked again before it leaves the warehouse. Amazing work and amazing business!
Ceant'e Pope: Great Service, Friendly and Reliable...I would highly recommend it, especially when you are looking for appliances at a reasonable price
William Allen: Very easy to work with. No issues
Maurice Morring: Super good prices and very friendly people will buy again thank you for my kitchen set up
Tanya Riley: Thank you Capital Appliances, for my Whirlpool W/D set I just love it. Great customer service I think her name was Melissa who was friendly and helpful with questions. Delivery and set up was above and beyond, Maurice was very professional, informative and considerate. It's like my laundryroom got a makeover. Thanks!
Alex Molina: Mala atención, una señora que trabaja ahí es bien prepotente , no tiene paciencia ni amabilidad, no recomiendo ahí no volvería ni gratis
Zheloz _: Melissa is super amazing! They have amazing customer service and are super nice definitely coming again soon!
L. Carol Wilkinson: Staff was niceWas bummed I couldn't use my Loan Company, but understand that Capital Appliances wasn't responsible for my Loan Company not updating their websiteI'll go here again
Emily Alverio: Excellent customer service!! We have purchased several new and used appliances from Capital Appliances for our rental properties in the Triangle. They are always reliable, professional and happy to help! Don’t look any further if you appreciate quality and reasonable prices.
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Appliance store
5. Garner Appliance & Mattress - Raleigh - Raleigh
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· 110 reviews
6310 Plantation Center Dr #5186, Raleigh, NC 27616
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George Galachiuk: They are where you need to go if you need hi-end appliances. Very knowledgeable. Great selection. No pressure sales.
Peggy Wyatt: After my 2 year old Maytag washer (covered by 5 year warranty) died, warranty service was scheduled by Garner TV and Appliance. Service Co. made two visits and told me they had to order pump, board and harness. Factory b/o parts for 30 days. After a fruitless talk with factory representative, I called Garner TV and Appliance (where I bought it). They went to bat for me-a new washer was installed a few days later. Can’t say enough good about these people—they truly take care of their customers!
Andi Acosta: Never been here but I think it must be good lol
Nadine Lyon: Great place.
Chuck Borum: Did not go there
Cody: When my 10 year old GE washing machine started acting weird (would sometimes shut off mid-cycle), I decided I had got my money's worth on my current laundry equipment and decided to buy a new set. I went to Garner Appliance in North Raleigh and spoke with Max. He is a great guy - He steered me in the right direction based on my budget and his own personal recommendation. I later found out that he has been selling appliances for 10+ years, and no one would know better than Max. So I took his suggestion and purchased a Maytag Top Load set. 72 Hours later it was delivered and set up at my house. Everything was seamless and went as expected. My girlfriend is just totally in love with the new washer & dryer. She said its so simple to operate and it actually cleans her work clothes, vs the previous laundry set that she said was "Ho-Hum at Best." So standing ovation to Max and Garner Appliance for steering me in the right direction. Thank You!
Rose Beane: Lots of appliances. Clean store.
Jessica Frederick: 1st time visit but not the last! In the past I've purchased appliances exclusively from Lowe's. It is a COMPLETELY different experience here! Sam listened to my wants then walked me around the showroom and gave me several quotes & advice.
Eduardo Neri: Don't know this place
Robert Rogers: Very helpful staff. Great overall experience, unfortunately the exact item I was aiming for wasn’t in stock (it is an odd size refrigerator), but they gave me multiple options for ordering the item. Definitely appreciate the effort and would highly recommend this store!
Jeena Dutta: We ordered our appliances from Dave and our experience was pretty stellar. He was informative, answered all of our questions and kept us up to date on all of the delays caused by Covid. We purchased appliances from them before which is why we went back. Great customer service, polite and professional.
Peter Manning: Purchased new washer and it was a top buying experience of my life. Staff has exceptional product knowledge and learned more in 10 minutes then 4+ hours of self research. Max made the whole buying process smooth. Scheduling and installation was also done by Garner Appliance employees who were extremely professional and made sure the new washer was functioning properly. Also hauled away old machine for next to nothing. Stop wasting your time with other companies / doing self research and go see Garner Appliance for your next appliance need.
DARLING BATISTA: Buena atencion
B F (LAWN-BOY NC): Sam Fransen @ your Raleigh location was very helpful and knowledgeable.
CYNTHIA COPPOLA: I worked with Dave (Raleigh store) over the phone. He was professional, knowledgeable and efficient. My washer and dryer were delivered on the day and time I was scheduled (within 4 days of in-stock purchase)and the delivery team did a great job of working with us to install the appliances to our satisfaction. I will work with Garner Appliances again.
Marsha Munn: We recently bought a refrigerator here. Our salesperson was very knowledgeable and quite helpful. We give it 2 stars because, of the three employees in the store, one was not wearing a mask at all, and the other two had cut the bottom strap so the mask just hung from their faces. We did say something but no one made an effort to correct it and one made snide comments about Governor Cooper and the Covid restrictions. We found this distressing. We would not shop there again
Kanha Boutavong: I didn't go inside
Arthur Jaeger: We would like to complement Jennifer Douglass and the staff at the Raleigh Garner Appliances location for their customer service. Their help in resolving a problem with our range was invaluable especially at this time with the difficulties COVID caused in getting repair parts and replacements.
Farid Ahmadi: A little pricey
Brad Young: local business and run like one should be
Dorsey Taylor: Great service and very knowledgeable about their products!
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Appliance store
6. Conn's HomePlus - Raleigh
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· 1314 reviews
2900 E Millbrook Rd, Raleigh, NC 27604
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Appliance store
7. Distinctive Kitchen and Appliance World - Raleigh
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· 58 reviews
5910-127 Duraleigh Rd, Raleigh, NC 27612
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Valerie Baker: We ordered an AGA range from Terri and were assured the range would be kept in their warehouse until our kitchen remodel was ready for it. Terri was very friendly and helpful, but she never mentioned any delivery cost. On the receipt the only mention is a line that says “COD Delivery/Install” with no price given. They contracted the delivery out to Pro Appliance. After the stove was installed Pro Appliance handed us a bill for $750! This was for an induction electric range with the receptacle already in place. They put the panels on the stove and plugged it in. We try to buy from local small businesses, but I am afraid the cost is getting too high. For the exact same sales price, there is a company online that will deliver AND install the same range plus include a two-year warranty for $49. One would assume that they are most likely contracting with some of the same installers and service pros. Needless to say, we are very disappointed with this company and would not recommend them.
Louis Valente: What a wonderful experience. Terri B was extremely helpful in our purchase of a Miele Dishwasher. The sales process was smooth and painless and the installation by Stephen W was awesome. This is my go-to appliance store because the customer service is phenomenal.
Michael Greshes: Had a great experience getting a new range, which was in contrast to the awful customer service at Ferguson. Working with Terri was fast and easy. If you're in need of a new appliance, do not go to Ferguson. Just go straight to Distinctive Kitchen. You'll deal with a lot less frustration.
Hunter Howard: Look no further for your appliances! Terri and the team here are amazing. They were hands down the easiest supplier/vendor we have worked with throughout our new build. They are so friendly and helpful making your selections, fast responding to your questions, and super friendly delivery men! I have never worked with a company that provided such superior service. Will most definitely be back for all our appliance needs!
Gwen Kuehl: Terry in the store is great and was really helpful in selecting the appliances I needed for my new home. Unfortunately, Distinctive Kitchen and Appliance World contracts with Pro Appliance to install the appliances. The installer flooded my laundry room because he didn't know how to install the wash machine. He started the washer and then left without making sure it was working appropriately. Additionally, Pro Appliance had to come back three times to get the dryer hooked up and finally had to send the owner of the business to do it. It is clear that the employees of Pro Appliance don't know what they are doing. I loved the retail experience but the install was a nightmare. You might do better going to Lowes.
Jennifer Colvard: Awesome company to work with for appliances. We had a horrendous experience with another company in getting our oven and came to Terri to see if she could help us. Our oven was in and installed within 3 months. She is a TRUE miracle worker.
Kate Anlyan: Spectacular service, prices, quality -all the way around. I will be recommending them to all of my clients!!
Linda Molten: I had a great experience with Distinctive Kitchen; both the ordering process and installation were very professional. I am very happy with my new stove and “pizza box” hood vent.
Christina Menges: Distinctive Kitchen and Appliance World is terrific! I cannot recommend this fabulous place enough! We will NEVER shop at another big box store again and will continue to send our business to Distinctive whenever possible.Terri B., our salesperson, was a pleasure to work with - not only did she reply to our request for more information about a refrigerator immediately, she was friendly, knowledgeable, courteous, prompt, helpful and let us know without delay when our item was available for delivery. She made recommendations on additional products that we were interested in without overselling us on a product that we didn't want to afford and actually LISTENED TO WHAT WE WANTED AND MADE EDUCATED RECCOMENDATIONS ON PRODUCTS THAT ACTUALLY WORKED FOR US!!! SHOCKING!It's so nice to know that a place like Distinctive exists in a time when other places hire individuals who not only know NOTHING about their product lines, but barely take the time to look up from their phones to answer a question about their products to help their customers. I love feeling less important than Candy Crush and TikTok especially when I'm getting ready to drop about $4000 - 5000.00. Awesome.Again, we will NEVER shop anywhere else EVER again.Can Distinctive start selling furniture, cars, lawn mowers, TV's and Stereos as well? I figure if you handle the appliance world this well, maybe I can count you for everything else? No, seriously.Thank you Distinctive Kitchen and Appliance World - And thank you Terri B!
Timothy Toppen: Everyone was outstanding from purchase to installation!
Michael Daubman: I had a very urgent need to replace a fridge that unexpectedly broke. In an environment where finding high end refrigerators "in stock" is a nightmare, they were SUPER helpful. They worked with me on my requirements, their stock and even worked VERY hard to find a time to make this install happen ASAP. The install itself was great. I've had a few big-box deliveries lately and they prioritize speed. The Appliance World people communicated well, took their time and even helped relocate my old fridge to the garage to be repaired. The installer and I spoke a lot and he was very informative and lovely to talk with. I even got some great restaurant recommendations. They will be doing ALL my appliance needs from now on. 5 stars for sure!
Cathy Dixon: We had a GREAT experience at Distinctive Kitchens. Bought a new Refrigerator an Cooktop (Dacor) and Dishwasher (Miele). Even with supply chain issues they made it happen. The installation team was amazing. Had all three in and the old stuff out within 3 hours. Cannot recommend this company highly enough.
David Lewis: We have purchased our appliances from this operation for over 20 years with excellent results. They are knowledgeable about brands and their plusses and minuses in a market that is continually changing. They stand behind their commitment to customer support during and after the sale and when you eventually need service point you toward excellent repair people. They were superb with our recent purchase and they will continue to be our first stop for appliances.
Barbara Baranski: We had a great experience picking appliances, and our installation team was great!
Julie Smith: Terri was so wonderful to work with! I am so happy with my new range! The whole process was professionally handled and, dare I say, EASY. It even arrived a week before we thought it would. Our installer was meticulous and made sure I was happy before leaving. Thank you!! What a pleasant experience!
Natalie Pope: Teri is kind , patient but most of all very knowledgeable on products lines.Responsive to my every question. With supply chain issues of today she was always on point with keeping us updated and staying on schedule.
Chris and Reed Elliott: The mark of a quality seller is how they handle things when there's a problem. We purchased a Jenn-air slide-in range from Distinctive Kitchen and Appliance World. When it arrived the installer immediately realized that the dimensions would make it protrude in a way to block access to kitchen drawers. I called Distinctive Kitchen and Appliance World and they could not have been nicer about accepting a return with no expense to me even though I'm sure they must have had to absorb the cost of the installer coming out to my property. This is a first-class operation. Great products, great variety, super service before and after sales AND they come through when things go wrong. I'd recommend them to anyone shopping for an appliance.
bill nickels: 5 stars! Best people. Best products. Best service. BEST!
Elizabeth Adams: I just want to pause to thank Distinctive Kitchen and Appliance for saving the day by delivering a dreamy professional-grade range in time for the completion of our full kitchen renovation. We had been jerked around by Wayfair and Appliance Connection - our "dream" oven delivery date kept getting pushed back and pushed back. Distinctive Kitchen helped us find the right fit for our family and delivered within a few weeks - not months - and we absolutely love the oven. Excellent customer service. Don't go with the "big box" Internet sites - trust these folks with your appliance purchases!
Rod McElrath: Terri was awesome. The ongoing shortages of appliances has been miserable. Distinctive Kitchens was not only able to get me a better price for our new slide in range. But they were able to check the delivery pipeline and provide hard details on when to expect the range. The time moved around a LOT but Terri was glad to keep tabs on it for us. The range actually arrived earlier than expected - in time for installation in our kitchen remodel.I called Terri back when it was time to make a decision on range hoods, and she made some great recommendations.You are also going to get a better price on extended warranties through Distinctive Kitchens - we purchased one for our Range.
Shana Lynn: Had a great experience with distinctive kitchen. Our dishwasher pump died and we were having trouble finding a new dishwasher. We wanted to replace our builder grade Maytag with a Miele but had a lot of trouble finding one as appliance are hard to come by right now. Ashley was super helpful both over the phone in letting us know which models they had in stock before we came out there and then in person showing us the features. Install was super fast (less than a week). The installer (who manages the showroom) showed us how the new washer worked and made sure we were all set and ready to go... all questions answered... before he left. Overall, highly recommend. I will definitely look back to them the next time we need an appliance (although I hope that wont be soon b/c I dont want another appliance dying anytime in the near future).
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Used appliance store
8. New Raleigh Appliances - Durham
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· 6 reviews
2324 New Raleigh Hwy, Durham, NC 27703
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James Clarke: Terrible! Jordan gave us a "one year warranty", came out to fix the washer twice then quit returning our calls.All he did was bypass EVERY safety switch which caused the motor to burn out, and makes it incredibly dangerous to use.He also used duct tape instead of electrical tape. He knows nothing about electrical work and made a death trap. Avoid at all costs!He seemed like a really interesting person until he abandoned us.
Brian Hicks: Two years update: Stove is still doing perfect.I write this review because I have a bit of faith in Jordan. I needed to replace an old GE spacemaker and because I am in the middle of a snail's pace kitchen remodel, I needed a cheap stove to get me by until the remodel is done. What I wound up getting was basically the stove I was going to put in the kitchen eventually, another GE, but a slide in. So let me address all the 1 stars. I suspect, as I literally talked to Jordan for an hour, that, the people who have left the reviews 1. Expected the same experience as say Sears outlet center (this is after all a single man, repairing appliances and reselling them, it's not a store, it's his house and, yes, things are unkempt, but the vibe I got was that he doesn't have time to worry about it, kinda like me.) 2. Didn't get him to fully test out the appliance (I went over with a ohmmeter and insisted we test the oven before I bought it) and 3. When they had a problem they were rude about it. The snapshot I saw was of a man trying to make a living. I haven't had a problem with my oven and it's been 2 months so far. If it wasn't for the fact that I get what the owner is trying to accomplish I'd probably leave like 3 or 4 Stars, but the thing is. I understand. I can't speak for not honoring a warranty or what not. I haven't been down that road, but my experience was in fact positive.
Ashleigh Wyatt: We bought what was supposed to be an RV AC/DC/LP refrigerator from Jordan. Jordan said if for any reason it doesn't fit or work we had 30 days to return it and he would give us our money back. Called him for 3 days and didn't get an answer or call back. Finally get him to answer and he said to be there the next day at 6pm. We were there at 5:55pm. He finally showed up at 7:15. While we were waiting two additional cars showed up. He took the other people first that were making a purchase. When I asked him to help us, he said he would only do a trade. He didn't have another RV refrigerator. Then he started saying there was damage to the fridge. The fridge was put on our trailer by Jordan and strapped down by Jordan. The refrigerator never left the Trailer and was parked inside a locked shop for the entire time we had it. Plus we have pictures of all damage of refrigerator before it left his place. Once we showed him pictures, he changed the subject and said he will only do exchange. But doesn't have one to exchange it for. Don't do business with this man!!
Greers Heating and Air: Doesn’t honor warranty and dodges any phone calls when he learns your number is calling about a warranty problem. Never trust these people
Sharlet Ambrister: Unethical, not trustworthy, deceitful, corrupt, unfair, unprincipled, underhanded and wicked. Sold me a dorm refrigerator that did not work. Promised to make good on the sale because another customer was there but never did but gave me the run around.
Teshauna Brewer: I wish I saw reviews before dealing with this man. He is a HORRIBLE businessman. He sold me a fridge he claimed has only been used once and it never got cold. I called him, he promised he would have someone come out to check it. No one came. I had to then go back by and he said he didn't have any cash and to come back. I came back and he pretended he wasn't there and came up with yet another excuse. Oh well, now I'm at a loss and I won't be shopping local anymore.
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Electronics store
9. Minor's Discount Appliances - Raleigh
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· 8 reviews
5020 Departure Dr, Raleigh, NC 27616
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Daryl Lee: Honest, hard-working, family-owned
Scott Lawson: Marquiese sold me broken appliances, & didn't repair or refund. Bad business. Stay away!
Jon G.: Worst experience I've ever had. The owner, Marquiese, sold me a broken dryer & broken washer for $500. I respectfully asked him for repairs, and explained that the dryer never got warm, and that the washer did not pump out the dirty water. He immediately got upset, pointed the finger at me, and blamed me for breaking the machines. He called me a liar, and let his coworkers curse at me. Marquiese did not stand by his word to honor the "30-Day-Guarantee" on the receipt, and he did not repair the machines. Instead, I had to pay a third party $600 to get both machines repaired. Do yourself a favor by avoiding Marquiese & his business. I wish I could give zero stars for this review.
Crystal Munoz: Super nice people to do business with. Prices on their appliances were unbeatable too.
Romain Fromage: Seems to be closed.
Kelsey Gorum: Highly recommend if you are looking for used appliances. My husband and I checked many places on our search for a used washer and dryer set. This place not only had the best price but the owners were very nice and honest people. We did have a problem with our washer at first and with no hesitation Marquiese sent someone right out to our home and fixed it right away.
Chelsea Brown: Not easy to spot since there is no actual store front but great service and products. Bought a set in April and has been working amazing ever since, also has great delivery and installation. Definitely recommend!!
Jonathan Lombardi: Gave us the wrong model at first swapped it out no problem. Will come back.
William Ramsay: No answer on phone. Address is a storage facility
Marquiese Minor: Affordable nice family business
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Appliance store
10. American Freight Furniture, Mattress, Appliance (formerly Sears Outlet) - Garner
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· 353 reviews
4300 Fayetteville Rd, Raleigh, NC 27603
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Jaykwon Harris: Great customer service 🤗
Moonie Mom: The customer service was wonderful. Everything was quick and easy. I found what I wanted and they help me a lot. highly recommend.
Suchandra Bhattacharjee: It was a great experience. Shanisa was awesome!
Yvette Sanders: American Freight Rep Shanisa was great. She has excellent customer service skills and a beautiful smile. The transaction was very quick and easy. Great products and prices!
Kadi Bee: New to Raleigh and needed to purchase a washer/dryer. Yusur was amazing and made the process so easy! She listened to our needs and ensured we purchased the best appliances for our needs and budget. This will always be the first stop when looking to purchase future appliances and home furniture.
Jessica May: Very friendly staff and team! Look forward to working with them again.
nyitalian85: Shanisa was great and had amazing customer service. Great help with purchasing washer/dryer combo
Lorenzo Levine: Go see Raymond very helpful indeed.....
Sydnee Carney: Awesome place! was able to buy and take home the couch the same day! Raymond was very helpful and super nice! great place to get furniture to make your home nice & cozy!
Katherine A.: We went in on a lark looking for a deep freezer. We walked out with plans to replace every appliance in our house. And maybe a mattress. We worked with Yusur for the freezer and will seek her out for future purchases. She was pleasant to work with and knew her store's inventory and business. We couldn't believe the prices we were finding. I'm not exaggerating when I say they were some of the best we've seen anywhere. I would reccomend this place all day long and it will be the first place I look from here on out.
Lorrie Chudler: When I needed to replace my refrigerator, I was shocked at the prices of new ones. I found American Freight and drove over. I was greeted by an amazing young woman, Yusur! I found what I was looking for but not ready to commit. I went back today to purchase that refrigerator mostly because of Yusur. Not only is she knowledgeable, she is patient and kind. Sure, I'm happy with my purchase, but I'm most grateful for having had the opportunity to meet such a lovely lady. I wish her every happiness.
Lydia May: We were so pleasantly surprised to find this hidden gem of a furniture store! From the moment we walked in, we were greeted with friendliness from everyone at the front desk. No one ever felt pushy, which is such a refreshing experience at a furniture store. Raymond helped us find the exact scratch and dent refrigerator we hoped to find for our new house, and it was at a fantastic price. He was such a friendly, chill salesperson and very knowledgeable about his products. In the end, we also found a perfect living room table set and rug, also at wonderful prices. Those were new, which I didn’t realize they carried. 5-star experience! We will be back for future appliance and furniture needs.
Christian Galeas: Shanisa didn't rush us to make a decision just how I like it. First we looked around ourselves.
Cara Holmes: Great customer service from door to door. Yusuf was attentive and engaging.
Stacy Rushton: Shanise was very helpful and accommodating. She was kind throughout our entire experience.
Mary Jones: Shanisa was extremely helpful! Also had exactly what we needed
Clayton Warde: Davida was great 👍
Tiffany Stanley: Raymond gave exceptional customer service. He made our buying experience seamless and easy to understand. We will definitely be returning for all of our future furniture and appliance needs! Thank you!
Samantha Morgan: Service was great!
Kaneda Gethers: This store was great. The staff was very helpful. Raymond was on point, he was very knowledgeable and patient.
Vonzell Groom: Great service!!
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Appliance store
11. Carolina Appliance Corporation - Raleigh
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8817 Westgate Park Dr, Raleigh, NC 27617
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12. Wilkinson Supply Co - Raleigh
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· 86 reviews
3300 Bush St, Raleigh, NC 27609
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Used appliance store
13. Smart Buy Appliances - Cary
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· 46 reviews
1431 SE Maynard Rd, Cary, NC 27511, United States
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14. Aaron's - Raleigh
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· 60 reviews
3514 Capital Blvd Ste 101, Raleigh, NC 27604
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Appliance store
15. Garner Appliance & Mattress - Garner
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· 139 reviews
875 US-70 W, Garner, NC 27529
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Appliance store
16. Aaron's - Raleigh
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· 28 reviews
6582 Glenwood Ave, Raleigh, NC 27612, United States
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Kitchen remodeler
17. Kitchen & Bath Galleries - Raleigh
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· 44 reviews
8411 Glenwood Ave #107, Raleigh, NC 27612
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Appliance store
18. Best Buy - Raleigh
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· 2334 reviews
6280 Capital Blvd, Raleigh, NC 27616
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Appliance store
19. Best Buy - Raleigh
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· 1798 reviews
4325 Glenwood Ave Ste 3006, Raleigh, NC 27612, United States
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20. Cashwell Appliance Parts Inc - Raleigh
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· 47 reviews
317 Sherwee Dr, Raleigh, NC 27603
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