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1. Great Tech Geeks - Raleigh
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· 105 reviews
6325 Falls of Neuse Rd Suite #5, Raleigh, NC 27615
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Chris Malott: Been a while since I reminded everyone what a terrible place this is.
Gabby Wilson: Sent a request to get a Ps4 fixed, via website, called the store never got a call back..
Gwen Potter: This location is permanently closed.
Ronni Marblestone: Very helpful & professional. Good to work with.
Liz Anderson: Had to drop off my Mac computer due to a cracked screen. Easily fixed it, yet another problem arose from when I had dropped it in the first place. They easily fixed that on a day off! They are closed on Saturday and I leave for school that Monday. A kind women came in to fix it on her day off. Took good care, and good quality. Also great communication
Brandon Reams: Dropped an Xbox One off May 1, 2021 for an HDMI-out port repair. I told Sanje I was okay with them just soldering off the existing HDMI-in port and replacing the HDMI-out port with it, and he said okay and that he would let the techs know. I signed up for repair updates via text message. Called numerous times, each time the front desk informed me it was in the queue (had not been seen by techs yet). On May 20, I called again for an update and to address the issue of me having to call when I elected for text updates (they weren't texting updates because there was no update after 20 days in their shop). They apologized and informed me they were waiting for a new soldering gun in order to make the repair. Fast forward several months of me calling (still no text updates) and them telling me they were waiting for a soldering gun, until in August when they informed me they needed to replace the entire mother board (instead of simply and as I instructed swapping out the bad HDMI port). They don't do that. So we waited and waited until months later, they informed us they couldn't replace the motherboard due to supply issues caused by the pandemic. When I went to pick up the device on a non-holiday Saturday, they were closed despite listing Saturday hours of operation on their website. They could not repair a single HDMI port. I was able to replace the HDMI port myself after watching an instructional video on YouTube.
Misty Murphy: We took three phones to these people several months ago. One we finally received back after about four months, "repaired" in that the phone mostly worked most of the time but it was reassembled so incorrectly a rubber band had to be employed to keep the back on & it still gaped open.The two other phones were in their possession for roughly 7 months...and they still were not fixed when we picked them up after losing all patience with waiting for them to get it done. Not only did it take them 7 months to not fix them, but they lost at least one piece of one of those phones.Responsiveness to queries were seriously lacking. Their ability to do a quality repair is questionable at best.
Hillary K Jones: Critical:Professionalism,Quality,Responsiveness,ValueTerrible communication my mothers camera was with them for over 1 month and it was just returned to us without any lens cap or filter. Or the original memory card sent with thousands of photos. The communication was terrible and never again will we be working with this company.
Alex Moore: They wouldn't fix my drone after 3 months of being there
Shekinah Kabala ENG: Positive:QualityI love the people they were nice , and my computer was fixed
Fahim Sharif: Critical:Professionalism,Quality,Responsiveness,Value
Elizabeth Stupke: Positive:Professionalism,Quality,Responsiveness,ValueAn Absolutely amazing business and outstanding service! They worked with me and were very professional and they were very responsive as well. Excellent service. I would absolutely recommend them!
RAVI GUPTA: Positive:Professionalism,Value
Garnes Rumley: Good Service
Utsav Shah: Positive:QualityGreat service! Definitely recommended
Ravish Tripathi: Positive:Professionalism
Curtis Peagler Jr.: Supposed to do warranty work on my television. Sent pictures of problem with TV and 2 contact telephone numbers along with email address. Have called numerous times and the person I talked with said the would have the technician call me back. Never does call back. Talked to the warranty company rep several times and still getting the run around from them. Waiting on call again. Great tech rep told the warranty people they have tried to call me but have 2 numbers and email. Extremely disappointed in them and warranty company. Been since before memorial day weekend and nothing has been done.
Infia Global: Positive:Professionalism,Quality,Responsiveness,ValueWe being an IT company regularly get our PCs fixed at this store, very pocket friendly, polite staff though recently services have not been as prompt as it should have been but that's understandable seeing the pandemic.
Abhishek Verma: Got my laptop repaired here. Good service, staff explained the problem and shared the estimate before starting.All in all satisfied with resolution time.
Jimmy Ryals [hehim]: On May 11, I took Great Tech Geeks an iPad Mini with a shattered screen. It still powered up, charged, and responded to touch, but the screen was broken.On June 4, I picked up the same iPad Mini; this time, the screen was intact, but nothing else worked.The three weeks in between were maybe the worst experience I've ever had with a business (home improvement and car repair excluded). When I dropped off the tablet, I was told I'd hear from someone in a couple of days with a diagnosis. That actually happened; I got an email saying the diagnosis was complete and that a customer service rep would be in touch. That didn't happen.A week after dropping off, I went to ask for the tablet back. The owner (I think), Sanjeev, told me that the gas shortage the week before had really limited his manpower and asked for a little more time. The needed part would be in in 2 days and the tablet would be fixed by the end of the week.The end of the week came and went. I heard nothing. I emailed Sanjeev and he told me that the screen had been repaired but the that the tablet need to be opened up again -- something had gone amiss with connections between the touch sensors and the screen. It would be ready "soon."Another week passed with no news and no response to emails requesting an update. I called and told a customer service rep I was coming to get the iPad, and he told me nothing had ever been done to it all. This was the third distinct story I got about the repair -- first, that a part was on the way and the repair would be done in 2-3 days; second, that something had gone wrong and further work was needed; third, that nothing at all had been done with it.When I picked up the tablet, I was surprised to find a pristine screen, but the tablet was otherwise unresponsive.Do not trust Great Tech Geeks with your stuff.
Ashish Shukla: Positive:Professionalism,Quality,Responsiveness,Value
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Computer repair service
2. Computer Repair Specialists - Raleigh
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· 1 reviews
4030 Wake Forest Rd Suite 300, Raleigh, NC 27609
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3. Warp Computers - Raleigh
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· 85 reviews
4701 Atlantic Ave #107, Raleigh, NC 27604
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Terry Anastasi: A wire broke on the electric fence system for our dog - we searched for different adapters trying to replace it but they were the wrong size…Hassan stopped what he was doing to quickly repair the wire and help keep our dog safe! He was prompt, knowledgable and saved the day…Highly recommend!
Patrick Keenan: These guys do a great job every time. I've used them for years and have been very happy with their work.
Regina Watkins: Let me start off by saying this was the worst experience. This was my first time and my last. It took about a month to get it back. Evert time I called I got something different but the main thing they always came back with is waiting for part. I took my computer in for one thing which was the memory board and had to take it back because I pick up computer and notice the touch wasn’t working and it wasn’t keeping a charge which they said the battery was good on first visit at drop off.. They said everting was fix so i pickup laptop. But its still not fix. I took in a touch screen computer and came out without a touch screen computer and the staff is trying to tell we its not a touch screen so its nothing they can do. I know what I purchased, and it was a touched screen during the whole covid for my 16-year-old if it wasn't touch screen trust me my child would not have wanted it.. So, I took it somewhere else, and they even said yes, it’s a touch screen but it’s nothing they can do with it now. Then I take my charger in with the computer when I had to take it back to get fix again since it wasn’t fix when I pick it up and go back to get the computer and they lost my original charger..
A C: Easy computer repair experience. Our home laptop wouldn’t power on. We dropped it off and later received a diagnostic call - swollen battery. The nice gentleman informed of us the cost, ordered the new battery, and in a few days called us for pick up. Highly recommended.
Bark Tree: Very kind and the kind gentleman assisted me with finding laptop charger
Andre Johns: They got the job done,I was real please on how great they did & it was done before the they said. I will becoming back in the future.
T White: Great Experience! So thankful Mr. Hammond and the staff were able to fix my laptop on my 2 separate visits. I will recommend to all my wfh friends!
Isabel del Valle: I have used their services before and I haven't have a complain, until I came across the owner/manager. All I wanted to do to my laptop was to cleaned it, they semi did it, so when I asked him to at least clean the screen and the vents on the side, he returned my laptop cracking when opened up and not closing anymore from the base, I was showing it to him how it was not OK and something was wrong and the base of the computer just ripped apart from being force, something he did was so wrong that not only it didn't close anymore, it broke apart! And all he did was asked me to comeback next week, because according to him it was plastic and it was going to break sooner or later, so bad luck! I refuse to take it because the receipt clearly indicated there was no damage, and after he took it to the back then he came back with it all broken, clearly he didn't know how to do it and just messed it up. Its been 3 weeks and not a phone call I have received or an answer of what is going on. I do not want to contact consumer affairs for this matter, but it seems like I won't have any other option.
Jeff Dill: I have used these guys twice since I moved to the area four years ago. They go above and beyond in customer satisfaction. That is something that is very rare in the retail market now days. They will try to fix your computer instead of just saying it can't be fixed and trying to sell you a brand new computer like most big box stores do today.
Nick Muntjan: The entire crew at Warp is awesome. I walked in with a non- working laptop, they diagnosed a dead motherboard, they were able to save my HD, so I lost no data. Guys are all very honest and bring great customer service. They will be my go-to from here on out! Thanks again!
Toni Montague: I definitely recommend this place as my number destination for computer repair. I brought in my cracked screen for my hp laptop and it was replaced within a decent timeframe and the price was unbelievable. The customer service is stellar and Bryan was very nice, knowledgeable, and professional. I’m really glad I went :)
robert dill: Wow where do I begin , December 23 I came in with my new computer that wasn’t turning on and with all kindness despite how busy they were he was willing to take a look , within minutes he saw the problem, a loose wire that got knocked out in shipping. This saved me a lot of headache and time . These people are awesome! This was the third place I went to and was turned away by other computer repair shops , although the guy at intrex suggested this company .. so happy for they did . Anyway thanks a lot for the help. Merry Xmas . Keep up the amazing work!
Candis “Strawberry” Mitchell: Needed my battery charged & he was able to assist me along with other questions I had. Very friendly
Candace Chivis: Positive:Professionalism,Quality,Responsiveness,ValueThis place is awesome. Sold me an excellent computer. When computer later suffered hard drive failure, installed a new hard drive within 48 hours. Definitely will now have all my computer business
Jo-Jo Koo: I highly recommend this laptop repair shop. I spoke to and worked with Brian, the in-store laptop repair man. He was excellent both on the phone and in person: very responsive, courteous, and understanding of my situation. I desperately needed to have my laptop repaired because it was a Friday afternoon and I had to use my laptop to study over the weekend for a 3-hour test the following Monday. Brian understood my situation and fit me into his tight schedule that Friday afternoon. The repair was fast; he explained to me what went wrong exactly and how he fixed my laptop. The cost was also very reasonable compared to the cost estimates given to me elsewhere that afternoon! I will definitely return to this laptop repair shop in case I have computer problems in the future. Thank you!
Mika V: Wow, I just want to start off by saying that Warp Computers has exceeded my expectations when it came to repairing my broken Macbook Pro and their exceptional customer service. Also a huuuge thanks to Brian, who was very friendly and knowledgable the whole way through. I appreciate him communicating through the phone with me to provide answers on what went wrong, the estimated pricing, and how long it’d take to repair it. To my surprise, everything was all ready to go in less than a week! They’re all so dedicated and genuine in helping with their customer’s needs and concerns. Again, thank you guys so much. I will definitely be returning to Warp for my repairs!
Anthony Scott: Have been a client for many years. They know what they are doing. And they are open carry friendly
Jason Cooper: Good local PC repair shop. I've been going to them for over a decade now.
Roger Morgan: I took my laptop in for a new battery. Hassan ordered and had it in stock in days, and only needed my computer for half an hour to install. Several other places I called needed my computer FOR A WEEK, and if I wanted it quicker had an 'emergency' fee of $100+ to turn around in 48 hours. Can't do that, as it is my work computer. Highly endorse Warp Computers!
Renee McGill: When it comes to customer service, whether in person or on the phone I feel it is important to treat others how you would like to be treated. Brian not only helped me to find a great laptop, but went over and beyond to make sure that the person receiving it gets exactly what was offered and more! If I could give Brian a 10 star rating, I definitely would! A HUGE THANKS for being informative, knowledgeable, and KIND! He deserves a raise for the kind of positive customer service I received. He went out of his way to make sure everything was right! THANK YOU to Warp Computers for employing people that truly care about their customer!
4. Raleigh Computer Help - Raleigh
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· 1 reviews
Raleigh, NC 27609
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Buzz Spam: My computer was stuck in a startup loop and Windows wouldn't load. He diagnosed the problem quickly, backed up my data, and reinstalled Windows from scratch. Turns out I had a virus that corrupted the Operating System. Thanks for the meticulous work!!
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5. COMPUTER REPAIRS - Raleigh
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8305 Neuse Lawn Rd, Raleigh, NC 27616
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6. One tech Services Computer - Raleigh
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· 11 reviews
2200 E Millbrook Rd Suite 101, Raleigh, NC 27604
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Ramesh Alizada: I come here every day for almost 10 days to fix my phone . The door is locked but the sign and website says we r open . It’s just playing with ppls time
Anthony DeMeglio: Showed up at 11am to discuss a repair since I saw great reviews. Open sign is lit, door is locked, and phone number on the door is forwarded to another number that went right to voicemail. Guess I’ll try the next one on the list.
Ebram Beshay: the staff are really hard working and have nice attitude and like to chat and do very nice work and they deliver it on time thank you for creating this store it help alot
Natalie Martin: Hired One Tech to install a camera system I purchased. Ehab gave me a price to do that and an option to upgrade to a higher definition camera with upgraded wiring. Appointments were on time and best of all they were able to reach crawl spaces they weren't expecting to. All of my wiring is hidden. So glad I opted for the better cameras. Can't go wrong with this guy. Honest and fair ( not cheap/ big difference). I'd give him an opportunity to install or fix anything I can. He does business the old fashion way. Good customer service.
daad masri: Best company ever
Frank Chapman: After being told from experts at Best Buy that my computer had a bad motherboard and would need to be sent off to Kentucky (really) for repairs, I decided to get a second opinion.Don't think that because this place in not in the high end rent areas that it is not top rate! Ehab was over the top nice. He stated he would take a look at the machine for $30 (cheap). So smart to find this issue was nothing to do with a high price motherboard replacement of over $600 was estimated from Best Buy (could be more they said). It was nothing more that two DDR3 ram chips that were bad. He fixed the computer and had it up and running in less than twenty minutes. I am telling you this guy knows his stuff. You will be happy if you take your electronics to Ehab. He was a pleasure!
Binta Diallo: Best services at one tech services
nancy hayner: Having recently moved from N.Y. to N.C. I was so lucky to choose One tech computer Services and repair when my hard drive crashed. under their wing and fixed us right up in less than the 24 hours they advertise as a favor to us. We were so pleased with their way of making you feel very important. Next I brought them my lap top that was so full of viruses, I couldn't use it. That was fixed in one day and discounted as they just did a job for us. They are very, very knowledgeable people. I highly recommend One tech Computer Services and Repair.
Khoudia Dieng: Great staff, I recommend supporting this business as much as you can. Way better than Best buy. Helpful and knowledgeable staff, reasonable prices, and a great selection.
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7. Geeks Mobile-Computer Repair - Raleigh
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· 4 reviews
Raleigh, NC 27601
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Daybot: Critical:ResponsivenessBusiness does not exist or has since moved, phone number is invalid.
dinshaw ghadiali: OK
8. RTP Techs - Raleigh Computer Repair - Raleigh
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820 Green Ridge Dr, Raleigh, NC 27609
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9. Raleigh Computer Repair - Raleigh
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8601 Glenwood Ave, Raleigh, NC 27617
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10. Ctrl Alt Del - Falls - Raleigh - Raleigh
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· 372 reviews
6675 Falls of Neuse Rd #111, Raleigh, NC 27615
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Phillip Gregor: They did what they could and that’s allI could ask.
juanita harrington: They were very professional and quick to get back to me about whether the computer could be repaired and gave me an estimate right away and also dispose of the computer when I decided not to repair it at no additional charge highly recommend
Jeff Karpinski: Great service! Brought in my laptop with a bad hard drive and they replace it with a new SSD drive and save my files from the old hard for us. Excellent experience. Highly recommend to anyone in need and they do not up sell you. Very honest trustworthy folks!! :)
Jarrod Williams: This Place Is The Worst Place To Take Your Device! The Will Lie To You About What Needs To Be Fixed Just To Make A Sale! The Repair Will Cost More Than What Your Device Is Actually Worth. They Will Knowing Misdiagnose Your Device As Well Just To Do A Repair And Will Not Refund You Your Money Back. Highly Don’t Recommend Going To This Place At All.
Tyler Pointzes: These guys are great. Took my iMac here. They called and kept me updated and informed every step of the way. Will be returning for future services. Very affordable as well.
James Higgins: These people are extremely honest and trustworthy. I brought my laptop to them fearful that it had been compromised by hackers. My wife and I had just been scammed after being phished (and I don't want to get into any of the details because it's embarrassing that we were so gullible). Anyway Ctrl Alt Del ran diags and scanned the laptop's databases and logs. They said that they found some anomalies, but that all in all the laptop was secure and uninfected. I picked up the laptop after only paying for the laptop diagnostics. They could have milked the situation and charged me for some generic cleanup work, but they didn't. The way that Ctrl Alt Del treated me as a customer is what makes America great!
Michael Simmons: Went there because my laptop screen wasn't working. The guy working the front desk discussed what he thought may be the issue and explained the timing when I would hear back. Very quick and pleasant visit. Highly recommend.
Zachary Bowen: Much much better than Best Buy.Put simply, Best Buy had me wait a week so I could reset my computer to factory settings (and if you dont want to pay the fee for them to back up your data you have to do it yourself and reschedule for a different week) and then ship it off and I was expected to get it back 3 weeks later. Instead I went here, it was a simple walk in, I explained the issue, and got my computer back good as new a week later for a reasonable price. And I didnt have to reset my computer. Ctrl Alt Del will be my go to repair shop in the future.
Michael Hamlett: I love dealing with these guys. Fast, quality service with prices that are easy for a small business to handle. I feel better knowing i have these guys on my side as my goto IT Techs when I need extra assistance.
Vicky N: I had my MacBook screen replaced. They replaced it with a very used and ugly screen. After asking them to correct this, they replaced it with the screen it had but it was also used and had a scratch on the back which I didn’t see because they put their sticker over it. There were also big issues with the data import. All in all, unprofessional and not upfront. Save yourself the hassle and wasted time and take your computer to Best Buy.
Jaime Koeppen: They correctly diagnosed and repaired my desktop. The only issue was that their supplier sent them a defective part and it had to be re-ordered, which took an extra week. That's not necessarily their fault, but that tells me that they may not have a robust inventory of parts on hand... in this case a motherboard.... that would allow them to improve their turnaround times. Otherwise, they had a professional crew and, again, I'm very happy with the repair.
aaron price: Positive:Responsivenessbrought by macbook pro in to have the battery and one of the speakers replaced. they diagnosed the problem and had me up and running in no time. would def recommend them and would take my computers back to them for service.
David Donnelly: My laptop crashed unexpectedly and would not restart. I called the guys at Ctrl Alt Del who told me to bring it down for diagnostics. They quickly identified the issue and called me to confirm the works and price. I was impressed with their speed and the efficiency of their online customer service portal as well as the very reasonable cost to fix my problem. I had the laptop back up and running in no time and would highly recommend the company if you have any technical issues. Thanks for your help!
Dr Timothy Weir: Positive:Professionalism,Quality,Responsiveness,ValueWe rely so much on our computers for our clinic. We have used these guys twice in the past, so when our main computer decided to give up the ghost, we turned back to Ctrl Alt Del and they didn't let us down. They know their stuff. If we need a repair or a rebuilt computer to buy, they are our go to guys! thank you!
Eleanor Goodwin: Positive:Professionalism,ResponsivenessThey did what every excellent business does… under-promise and over-deliver! My computer had malware on it; they cleaned it up and had it back to me in short order!
Chuck Sceiford: Great job. Fixed my issues quickly.
Janet Williams: Great! Ish helped me sort out my immediate problem and also sped up my computer. I didn't even have to leave it. I've been to a couple of others in Raleigh and Ctrl Alt Del is definitely the best. (Speaking from the POV of a gal who's been in IT for decades.)
David Beardsley: I don't know what "Computer Doctor" is and don't care. But do yourself a favor and take your problem FIRST to Ctrl Alt Del - Falls - Raleigh, before you check your product manufacturer {e.g., HP} or Geek Squad, Best Buy, etc., specifically Ish {and probably others, but he's the only one I can personally attest to}. Best competence, speed, and price!
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11. Warp Computers Systems - Raleigh
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2822 Capital Blvd, Raleigh, NC 27604
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12. Dr. Jones Computer Repair - Raleigh
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5305 Arete Way, Raleigh, NC 27607
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13. Buckeye Computer Services - Raleigh
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· 11 reviews
7121 Missionary Ridge Dr, Raleigh, NC 27610
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14. Computer Squad - Raleigh
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· 2 reviews
3200 Spring Forest Rd, Raleigh, NC 27616
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15. Intrex Computers - Raleigh
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· 195 reviews
6274-108 Glenwood Ave, Raleigh, NC 27612
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16. Lamar PC - Raleigh
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· 8 reviews
Centennial Townhomes, 3700 Western Blvd, Raleigh, NC 27606
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17. Geeks On Site - Raleigh
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· 1 reviews
4300 Six Forks Rd, Raleigh, NC 27609
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18. PC-MAX - Raleigh
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· 150 reviews
3029 Capital Blvd #111, Raleigh, NC 27604
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19. Geeks Mobile-Computer Repair - Raleigh
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7129 Tyndall Ct, Raleigh, NC 27615
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