Best Couples Spa Raleigh Near Me

Lauren Williams: Enjoyed my customer service experience from spa director Melissa. Thank you so much!!!

Hailey Bernier: Great service to the front desk & estheticians!Rose is amazing & has done wonders to my acne prone skinService:Skin treatments

Wendy Brown: Love this place, experience was impeccable, a few months ago I had my sculptra treatments and it is looking fantastic. Chelsea was very thorough and walked me through every step of the process, I also had Marisa for a facial and she was great.Service:Sculptra treatments

Julia A. Melzer: Customer service was nice. Knowledgeable staff. Will be back.

A. Francis: Was gifted a visit here for a 65 min massage. Dana was absolutely wonderful! She was lively, professional, and very knowledgeable. The massage received was exceptional.

Cody Hall: I have been a client of Lorena Luca for a little over a year now. When I first visited, I was paired with LeAnn. She’s such a kind person and her work is flawless! My experiences have been nothing shy of perfection! My skin always looks incredible when I leave and she has helped me make such a transformation in my skin! All of the services I have received have been absolutely fantastic. It can be a little pricey, but the quality of products they use certainly justify the investment. I will always recommend this place when people ask for a great spa!

Susie Friedel: From the minute you enter you are surrounded in luxury. I love that the sauna and steam room are part of the ladies locker room experience. I highly suggest going an hour before your massage and spending time relaxing heating up and then a quick shower and cool down in the sumptuous lounge. My Signature Massage from Michael could not have been more perfect- it seemed to go on forever, yet was over too soon! Lorena Luca is the perfect escape from a hectic world. From someone who spent 20 years as a massage therapist in high end spas, take it from me- Lorena Luca is the bomb!Service:Massage

Aaron Myers: My appointment was canceled by them, which was totally fine, but the threat of charging my credit card for a "no show" for an appointment that they cancelled is laughable. They did me the "great favor" of waiving the cancellation fee. Found another spot for my needs. No thanks. And the owner response just explains they have a no show policy. Not that they canceled on me.

Katie O'Neal: I booked a facial with Carter today and it was incredible!! She was kind, gentle, knowledgable, and very effective in treating my skin concerns. I really enjoyed getting to learn from her and will definitely be returning! Thank you Carter!Service:Skin treatments

Amy Amra: Well that's it, I'll never go to another masseuse again because there is no way it gets better than Shermicka. From start to finish the Signature Massage by Shermicka was so well done. Medium pressure was perfect. I feel like with medium pressure I usually find it either too hard or too soft but this was perfect throughout. She just did a phenomenal job with the massage - usually there is at least one moment in a massage where I'm not comfortable or something disappoints or feels awkward, sometimes it even feels robotic - to the point where I thought I'd stop getting them because maybe I am just not into them anymore. My sister bought me a gift card here though so I used it today and am so glad I did. I'll recommend Shermicka to everyone from now on and can't wait to come back. Also, the salon itself gives excellent service in a beautiful, relaxing environment.Service:Massage

Adriana Ortiz: Great staff. Highly recommend Michael for massages!

Green Eyes: First time at this location Shermicka was amazing. Definitely booking my monthly appointments here. I Highly recommend this place.Service:Massage

Anita Karimu: Such a great and relaxing experience! All the staff were delightful and my deep tissue massage was so relaxing. Their amenities are well maintained and all their products smell so good!

Laura K: Always a great time.

Caroline Reynolds: I've had facials here 3 times. Haley and Leann are great estheticians. I'd highly recommend either one for a facials. Lorena Luca is a beautiful spa that's the perfect place to relax and melt stress away!

Kayla Christopher: Arrived 15 minutes after opening. Sauna was cold, was offered water and 30 minutes later never received it. Had to ask for it. Got up for some hot tea. Was never even plugged in, had to plug in myself and figure out how to turn their machine on, now having to wait another 30 minutes for the water to boil to enjoy a hot cup of tea. Very poor customer service. Will not come back again. We were here a year ago and were treated with better customer service, hence why we came back again. But unfortunately will have to take our business elsewhere after this experience.

Johnny Ingram: Had my first experience here with Leeann and it was honestly the best facial experience I have ever had. Leeann is so sweet and does amazing work. I can’t wait to come back!Service:Skin treatments

Bennett David: Great service, and great massage experience. The customer service is on point and the massage therapists are very skilled.

Tammy Blackard Cook: Love this place! Top notch clinicians and services.

Erin Golden: I had my first Biologique Recherche facial with Haley and it was amazing! It was the most relaxing facial I have ever had. The cryotherapy was calming on my sensitive skin and I left with my face feeling lifted and plump. I would highly recommend for anyone with sensitive skin looking for big results!Service:Skin treatments

Leanne Douglass: I tried to book online on their website a 1 hr massage for my husband as a gift and they have no openings for appointments until August. Insane you have to wait 3 months for availability

Jean Farrell: The folks that work there are fine but the business model and owner are terrible. Don't join their membership! My Mom tried to get out of her membership. I am helping. We talked to several managers, and went in person several times to achieve this. We put it on hold, used all her credits, followed their procedures. We started this effort in May '22. By October we had a few more visits in person to be able to speak to the owner in person. He said it would be canceled. Yay! No! In Feb '23 my Mom realized they are still charging her since Nov. We called and left a message, never heard back. We are now dealing with it on the credit card side. So frustrating. He went thru 3 managers during that time last year. Stay Away is my advice!

Melissa Wingler: Amazing! Shannon was fantastic - so sweet and informative! Had an amazing experience here and my skin is phenomenal!

Cheron Wingate: Terrible establishment with a money hungry owner and apathetic employees!

Trilis Yurer: Horrible place

Robin Ryan: All good until you want to leave . I cancelled last November verbally, then in writing, which they have , as the receptionist said so ,she said the manager would get back to me ..they did not . 5 months of contagious charge after I canceled. So beware they don’t honor their word . It’s not easily cancelled. And don’t get back to you . Currently disputing this buissness. Totally unprofessional.Beware before join

Kathy Hojnacki: Purchased a gift certificate for a couples massage. Neuse Rd. does not offer this service, even though they sold it to me, and now they refuse to refund my money.

Evgeniia Larson: Great service! Noheli, is the best esthetician ever! She is very passionate, pays attention to details, is very gentle, and makes my skin look and feel amazing! I can trust her and know that she will provide great service and recommend only the best products. I've been coming to this location and to her for more than 6 months and never want to stop doing that.Thank you, Noheli, I'll be coming back to you all the time! ❤️❤️❤️

Desiree Johnson: I would say, the staff was friendly. Now! I don’t like telling ppl I am a LMT and have been for 17yrs. I like to try different establishments to see why they have 4&5 stars. As far as the massage is concerned. When you fill out a an intake form and note your problem areas, you’re suppose to go over that with the therapist so that/he or she knows the areas to focus on, the pressure etc. I come to be relaxed. I shldnt have to talk through the whole massage like can you go just a little firmer, can you massage my low back, can you do this and that. As a therapist you’re suppose to ask the client at least 2xs how’s that pressure and if you’re doing good, keep that up. If I note in my intake form and say my neck and back is hurting why wouldn’t you focus on those areas, if my intake form says firm pressure why would you give me basic Swedish massage with hot stone? I feel as though I had the most basic massage there. I went in with back pain hoping that the massage will give me some relief, but I came out the way that I went in, none of my problem areas was even touched for almost $90 plus a tip that was definitely a waste of money for me. I hate I have a balance on my gift card which is almost 200+ dollars left. I would rather continue to give my money to the Chinese massage suites. At least they listen to what I say when it comes to my problem areas , I feel as though they get the students straight out of school because those massages are very basic and generic. My therapist was just OK. He was surprised when I told him to go just a little firmer not deep but firm. I guess ppl don’t get firm massages 🤷🏾‍♀️ Once I use up all the money on the gift card, I will never return to hand and stone again. The 4 and 5 ⭐️ reviews are definitely from people who rarely go to spas. I will try a different therapist every time until the funds are depleted. Oh they advertise 1hr massage but you get 45min. That not an hour. If I massaged here, I wld take everyone’s client. I’m one of the best hands down. I’m mad my dam back still hurts. I have to pay another 75$ for the chines massage tmrw 🤦🏿‍♀️

Jazz: Great customer service, and the facials always leave my skin glowing.

Melissa Prieto: I love Hand and Stone I've been a member for years. The front staff is great and welcomibg. I've been getting my facials with Noheli who is phenomenal!!!! She is very gentle (if anyone has had to do blackhead extractions you know how important it is to have someone so intune with their client's response) and her skin care recommendations have been top notch. Highly recommend coming to see her!

Farah Dee: The esthetician was very professional and friendly. Ms. Hicks did a great job.

Nia Laeliah: I absolutely love Hand and Stone Spa. I highly recommend it to anyone looking to treat themselves/others. Whether you’re looking for somewhere to get a relaxing facial/massage or dealing with acne/hyperpigmentation, this is definitely the place to go! I’ve always had pleasant experiences, no matter what location I go to. Front desk employees and estheticians are always respectful and very professional. I have signed up for the monthly service and received multiple add-on services done here every appointment. My skin is always so flawless after facials and my body is always free from tension and anxiety after massages. For both facials and massages, the professionals will ask what you are looking to correct and they will give you advice and recommendations on services. Please try it out and let them know I sent you!

Maggie Anderson: I just wanted to compliment Brie! I'm a new member and she was beyond helpful. She quickly answered all my questions. She was so friendly and really made my day!

Alex Moore: I got a facial with Noheli and she was excellent. She made me feel comfortable and always made sure to check on me. I would definitely recommend her to anyone looking for a great facial experience.

Lethal Rx Fitness: For some reason this facility believes that a couples massage can be done in separate rooms at separate times! I am beyond annoyed. The Durham location is terrible so I figured I would try Raleigh and this happens. I have had two cancellations from the Durham Location and now this. I don't want to be disrespectful but i'm just not understanding how someone could book a couples massages in two different rooms at two different times. & then I'm expected to be okay with it. Then instead of trying to call more staff in- I get told I can get moved to early time (as if we don't have jobs and work in the day time) This is beyond ridiculous and I will be canceling my membership! I literally just saw a woman in the durham location cancel for the same reason. I lived in philly and I have been a member for over 2 years. I have NEVER had this problem in philadelphia. IT'S CLEAR CUSTOMERS ARE NOT VALUED. & THERE NEEDS TO BE MORE TRAINING BECAUSE "AINT NO WAY YOU THINK A COUPLE MASSGE MEANT TWO DIFFERENT ROOMS AND TWO DIFFERENT TIMES"

Jay: As a man I was concerned to get a facial but Noheli made me feel really comfortable, she extracted all my black heads, and she performed a facial on me to target my acne concerns. I will definitely be back to see her and I highly recommend her

Liz Cofer: In the past four months, my appointments were cancelled day of, even though I had a membership and had my appointments booked for 3+ months each. So, I cancelled my membership for a new spa, and that was on October 4, 2022- witching the 30 day window as my draft out date was the 11th of every month. Last Friday, I was charged the $70 for November, but should not have been. I called in, and was told the manager would call back by Saturday evening at the latest, but I never heard anything. I called yesterday, and was told that the manager has left, and I could call back at 10 to speak to the owner. I called back, and was told that the owner was on a call, and to call back later. I called back last evening, and was told the owner was busy on calls with members. I told them I would wait on hold if needed. Pretty ridiculous just to have things fixed, especially after having my last few appointments cancelled with them.

Bianca Tavarez: Best facial!! The esthetician Noheli, delivered such a wonderful service with the right pressure, she removed all my black heads. She was always checking if I was ok without being overly chatty. It was therapeutic and relaxing and I came out feeling refreshed and revived!!

Zechariah 4:6: Great massages. Very pleasant reception staffAugust 2022 updateScheduling is becoming an issue. I made 2 appointments- Both in person after a service received.I call to confirm prior to my nrct service and I'm told there's no record of either appointment ??????.From the looks of the reviews THIS IS A PROBLEM AT ALL THE LOCATIONS in the RDU area so beware.I also don't like having to give my cc information when I try to schedule at a different location other than my ' home' location, especially since I wouldn't have to call another location if my ' home' location would accommodate me.10/28/22Went for my last massage and discovered they charged me for ANOTHER MONTH in error. 30 day notification give verbally AND WRITTEN, and both notices confirmed in their system and STILL charged.DONT SIGN UP FOR THE MONTHLY MEMBERSHIP...SEE OTHER REVIEWS ON THIS LOCATION ABOUT THIS.Revolving door of massage therapists further proof of this being NOT A GOOD BRANCH to deal with.

Tanz'nay Jacobs: love this place ! the atmosphere, the salt cave, and massage therapist Samantha is amazing. Very detailed to my problem areas. I left feeling refreshed and tension free! Ask for Samantha if you can, you will not regret visiting !

David Botts: I want to take a moment to share how this spa took what was a day we were looking forward to and turned it in the exact opposite.I'm also going to start this out by saying, It was my fault that I wrote down the wrong time for our appointment. So, I played a role in this. But if you want to understand how this spa handles misunderstandings with customers who have been there before, read on.I received a call at 3:15 PM from a young lady who said, "Should we still expect to see you today?" Surprised, I paused and said, "Of course, 5:00, we're still planning on being there." she followed that by saying, "I'm sorry, we were expecting you at 3:00." She put me on hold, while she took a minute to see if there had been a scheduling error. When she came back, she apologized and said that due to the misunderstanding she went ahead and looked at two other dates July 5th, and July 12th, for us to reschedule. We were pretty upset at the time, and driving, and decided we would call back to reschedule.Of importance, I also told her we could come right now. She said, we would only get about 45 min of the treatment, but she would rather schedule us for the whole treatment. Not to worry.Around 4:45, the same day, the spa called us back to inform us they were going to charge the full amount of the visit, $304, to the card on file. Further, that the Director and Owner of the spa had said "Go back, and listen to the call recording, to see whose fault it was."Apparently, it was my fault and I learned this at this point. This was a rescheduled appointment, from a previous 5:00 appointment, but I took it down incorrectly and thought we had held the same time.I completely understand making mistakes, and I own that. But the way this Spa handles it should be known.Foremost;1. They gave me the option to rebook on the first call. If I had rebooked my time on the phone with them earlier, there's a good chance none of this would have happened. But because I did not, clearly, that upset the owners. Rebooking was not an option when they called me at 4:45, telling me I was responsible for the full balance today.2. They took the time to go back and listen to a phone conversation recording weeks ago but didn't take the time to listen to the call that day, and listen to see if it sounded like there was a legitimate misunderstanding. They didn't care about the misunderstand, or that we were equally as upset about not enjoying a couples massage. They cared about money.3. You will be charged 100%. Because we missed the appointment, we paid $304 for nothing. Nothing at all. No $50, $35, 10%, 20%, or fee to cover a mistake. No pro-rated fee like most offices. Full Price.So, be aware if you go to this spa that there is no grace from the owner of this location. No compassion for a mistake. Charging the full fee is more important.As many of you reading this will know, when you have a hard week and you are looking forward to an experience like this, confronting someone with no compassion for their customers is quite unimpressive.**update: Pay close attention to the owners response. They listened to the booking call but not the call the day of the appointment. The owner doesn’t want to acknowledge that her staff told me not to come in, even though I could have had part of my appointment. Instead they told me not to worry, and offered two reschedule dates**

Ly Nguyen: Really friendly staff, enjoyed our experience In the Salt Caves :)

Bria Johnson: I’ve been going to Skin Sense for a while now and every visit gets better and better. Today I received a deep tissue massage and foot peel with Samantha and it was the best massage I’ve ever had. Her attention to detail and precision was something out of this world!!! She also was very pleasant to talk to. I highly recommend her and this spa.

Mark Anthony Baltimore: My wife had a wax (4th one) and the person pulled of some her skin. The person she had must of been new and lacking experience caused harm. She does want to go back to this place .

MW: Fantastic....Jojo gave a great facial! I will be back

Stefanie Zizzo: Wonderful experience! The Salt Cave was so relaxing and rejuvenating. The whole spa space is beautiful, smells wonderful and love the Russian Tea in the relaxing waiting area - really added to our lovely experience.

Robin Henderson-Wiley: Our experience was fantastic. I had a facial and a couples massage. We felt great afterward. Kudos to Emily, Paige and Rachel for being a part of our Anniversary spa day.

Janice Livingston: Four layer facial and back facial wete awesome. Nice place to relax.

Cynthia Hannibal: Beautiful clean establishment. Friendly staff.Gift shop area requires TONS of self-control. There are so many opportunities to assist in an individuals well-being.The reasons for giving four (4) stars...NO SALT GENERATOR!!!! My spouse, son and I attend salt rooms/caves on a regular basis. This is the first time we have visited a salt cave/room without it having a generator. Sincerely, had we known there was no salt generator, we would have reconsidered. Thanks to the staff for allowing us to have a double session. The results were not the same just reclining in the room. I usually blow my nose for hours after completion of a session and this double session did not make that happen. Plus, COVID has not disappeared, there were seven (7) of us in the room. After the session was underway, one person left the room and did not return. We did not find the music to be calming, it was too upbeat and it was too loud. We requested the volume to be lowered and it was. I have several suggestions: Have complimentary water or let the customers know they should drink water after the session.Change the music for a more relaxing atmosphere.Thank You!

Joshua Baraka: Hello sir/madam, I'm Joshua Baraka from Nairobi, Kenya. Am a beautician and a masseur by profession with an experience of two years. I'm in search of job, if you have a vacant position at your spa please hire me, I'd love to work with skin sense spa. Thank you

Lisa B: Have been here a few times over the past years and consistantly i get good service and it is such a nice environment. If you havent tried the back exfoliation, it is AMAZING!! Front reception is always so nice.

Carla Brooks-Holder: I Wanted to reschedule my appointment scheduled for today at 12. because I am very sick to another day!. I did not want to cancel it. I could not help the fact of that. I did not provide the 24 hrs so they told me they would charge my card on file $25. We went back and forth for a bit. SHE TOLD ME I COULD PROVIDE A COVID TEST!! I NEVER SAID I HAD COVID SYSTEMS..I told the girl that I understand it wasn't her fault but I still feel it was not right. If a person is truly sick, can't make the drive and wanted to r/s...they should have more consideration!! SO THIS WAS MY FIRST APPOINTMENT AND INTERACTION WITH THEM AND I WILL NEVER GO THERE NOR WILL I REFER ANYONE TO THEM!! THEN ON TOP OF EVERYTHING..I RECEIVE AN EMAIL SHORTLY AFTER THE CALL AND THEY CANCELLED MY APPOINTMENT AND CHARGED MY CARD FULL FEE OF $175.00 NOT THE $25 ..****.I HAD A GIFT CERTIFICATE TO USE I WAS NOT GOING TO PAY OUT OF POCKET**** THEY MUST BE DESPARATE FOR MONEY AND HAVE NO CLIENTS*** THEY WAY THEY HAVE TREATED ME TODAY I AM NOT SURPRISED!!! BE AWARE!!!!!!!

Jen and Don Patronelli: I love Alyson, she is an amazing estitician! The whole staff is super friendly and accommodating.

Makayla Foulkrod: Everyone was great. A very clean and relaxing atmosphere. Savanna was super nice and always explained everything along the way. Could not have asked for a better experience!

Lisa Schulstad: Love the peaceful and quiet atmosphere here. Definitely helped me to de-stress and relax. The salt cave was amazing. My facial was very relaxing and my aesthetician was very knowledgeable and explained every treatment she was applying and why it was beneficial for my skin. Love this place and will be making it my regular stop for skincare and relaxation!

Brandy Ayoubi: Worst experience ever. I called within 23 hours to cancel because my daughter and myself got the stomach bug and were throwing up. Instead of being understanding in the slightest- all they kept saying was that they were charging my card for the services regardless if I came in or not. I had a Groupon for the salt cave and got charged for my facial as well as the FULL amount for the salt cave. Stay away from this place. They clearly don’t care about customer service - the only thing that matters to them is money.

Marquita smith: I was really impressed at my experience today with Skin Sense. The ombience there was comfortable, relaxed, and made you feel on cloud 9. From to top to finish I enjoyed myself. Preston my masseur, was very professional and made me feel relaxed. He was also very knowledgeable about what I could work on to relief my pressure points. I will be returning, and recommend anyone to stop by here. Definitely worth the time! Thanks

Shonda: Very relaxing and therapeutic

Timothy Mullen: First time visit....great atmosphere .. superior staff and great value for your money. So relaxing.Used steam room, facial and salt cave.

Joseph Lauro: Great for relaxing, physical therapy or gifting to yourself or someone else. Super staff, professional and friendly.

T Bunday: Great business model. Even better customer care.

Kaitlyn Kulikowski: I had a great experience at this Massage Envy location. I pulled something in my neck while traveling and could not turn my head to the right at all. They were able to get me in for a last minute appointment with Allie and she is a miracle worker! By the end of the massage I had much more mobility in my neck and 2 days later I am completely pain free! Thank you, Allie!

Brent Jahnke: Elizabeth A. is an amazing masseuse. My 90 minute deep tissue massage was fantastic. As a larger man, I find that many masseuses can’t provide me firm enough pressure. This is NOT a problem with Elizabeth A. Her touch is powerful and therapeutic.

NugsAndSlugs: My first appointment with Elizabeth was absolutely amazing. Highly recommended

Juliette Stone: Gatlin and Scarlet are always so pleasant and welcoming each time I come in to receive services. My massage therapist Wael has healing hands and a refreshing spirit. I leave refreshed, relaxed and renewed. This is by far the best Massage Envy that I have been to. Thank you all for making each experience memorable.

Morgan LaBarbera: The massage therapist was great. But this building has paper thin walls. I wasn’t able to relax at all during my massage because the person in the room next to me was talking the ENTIRE 90 minutes. I was not even compensated or given a discount for the inconvenience. I will be avoiding all chain Massage Envy’s going forward.

Katherine B: Worst massage I ever had, the massage therapist didn't have an ounce of care, never asked me for my preference on pressure or if the massage was okay at any point, and was coughing the entire time. I left feeling more tense and in pain. it's extremely disappointing since I took the day off to get a massage on my birthday.

meredith hickory: Excellent staff, clean, professional

Tony Swann: This is my favorite Massage Envy location. Front desk employees are always pleasant and helpful and I've never had a poor Massage.

Reece B: LaToya is hands down the absolute best masseuse I have ever been to. 1000000/10 would recommend.

Cece Gray: Joe is seriously the best massage therapist I’ve ever had in years. I’d recommend him to everyone! Very sad to be going back to Charleston but literally if you’re in Raleigh, you have to have him as your massage therapist. Just amazing.

Nichole Alley: When you can get in, it's a decent experience. The problem is they keep cutting their hours so there's never any availability if you work a 9:00 to 5:00 job. Better if you went to a local place that can cater to other schedules.

Ryan Price: Excellent service. Professional staff.

Kevin Vallecorsa: I never leave reviews but I would recommend going elsewhere. I gave up 20 credits in my account just to walk away because of multiple difficulties with scheduling and management.

S Cameron: Great!

Jackie Mosi: Positive:Communication,Professionalism,QualityGreat location. The staff is professional. Clay my therapist is great,I walked in with aching muscles and nodes; and now I feel 1000% better.He is very knowledgeable and professional.Thanks.

Kelvin Wright: Enjoy the location. Have seen Gregory and Kimberly who do a fine job, and the front desk staff were also friendly.

chelsie darner: I had a fantastic experience at Massage Envy. I always enjoy it when I go, but today was special! My massage with Clay was spot on! He was very personable and my muscles feel great! I then had an amazing facial with Jessica. She took a great amount of care with my microdermabrasion and high frequency treatment. She even had a recommendation for a new skin care product line to help me combat 'mask'ne. :D

Anita Jackson: Massage was average. Therapist was cordial.

J J: Love this place! Am super happy they are successful! Just hate waiting 8 weeks before their next opening. Got LUCKY yesterday, the awesome lady at the front desk had a cancellation for today, I moved stuff around at work so I could grab that appt! Colton is a fantastic masseuse! Will definitely be back, hopefully in fewer than 8 weeks. :-)

Cate Foy: Excellent massages, very professional, beautiful atmosphere.

Melissa Fredrichsdorf: Always great service

Rosh Milholland: Emily Kohl and Summer Lane give great deep-tissue massages!!

LaLa Mac: Very clean and decorated beautifully! My massage therapist did not come to get me from the front lounge 10 mins after my appointment started. I was supposed to get a 90-minute massage, and I got a 75-minute massage. The massage therapist was supposed to give a semi deep tissue massage but gave a Swedish massage.

Katie D: Love this place!

KM: Only facial I received that I could actually see a really good difference! Facials anywhere are not that relaxing to me (but I'm weird). But I'm willing to undergo one if I get results like these! This place is very good - one of the best. Other established clients seemed very very happy here.

jodi underwood: Love everything about this place. The hours are great, the massage therapists are helpful and kind.

Ro Jo: Birdie is amazing! So kind and talented! She’s very thorough and takes a lot of consideration into making the massage effective and enjoyable!

Lauren Handsel: I was really excited to try this place, but ultimately left feeling a little disappointed. As others have pointed out, the space feels very sterile and unwelcoming. My massage therapist also seemed frustrated and angry with me during my session. I spent most of the hour worrying I had done something to offend her rather than relaxing and enjoying myself. I ultimately left a 20% tip out of guilt but now I wish I hadn’t. If you want a relaxing, spa-like experience, this isn’t it.

B M: This might be a good place for a first-time massage. If you are an experienced LMT, or someone who has had massages from average-to-high caliber therapists, you will probably find this place very lacking. Aside from the very sterile feel to the waiting area, and the unfriendly receptionists, there is no essence of relaxation or calming energy anywhere in this place. It is a "chop-shop" to the bone. The 8 LMTs I saw there were okay-ish to terrible. The LMTs seem to also bring a "chop shop" kind of mentality: they don't seem to understand things like eye covers, neck pillows, how to actually use aromatherapy or what it is, how to create a peaceful atmosphere, how to NOT TALK DURING A SESSION, how to work muscles from origin to insertion, what deep tissue is, how to listen to and follow client requests, that you need to have your music working (and not have it cut out constantly), that you are prepared and competent, etc, etc. Honestly, I kept thinking I wasn't choosing "the right therapist" and somehow wasn't getting the ones everyone is raving about. I have even waited a MONTH+ to get sessions with specific people who were 'their best' and it was all subpar. Not a single therapist there really seems to have "it." They would be better suited working at dental offices or at a computer. I did massage for 14 years and in 3 different states, and if this is the best Raleigh has to offer, then the standard is radically inferior to everywhere else we've lived. I honestly can't think of 1 redeeming quality. I tried to like this place. I figured there was something I'm missing. The only thing I'm missing is a good massage, because this place isn't it. Oh, wait, there is 1 thing great: the estheticians. The best massage we had there was from them. The most relaxing time was from them. Props to the estheticians.

Tonya Mangum: Nice atmosphere.

Kelsey Shulman: I've been a member for almost 3 years, but I've never formally written a review. I get facials and massages, which are always top quality, but I wanted to give a shoutout today to Kristin for going above and beyond for her customer service efforts. I wanted to schedule a massage for my boyfriend and she kept an eye on the waitlist for me for over 3 weeks and called personally the second something opened up. I feel like family at White Dahlia, and I have since day one. While I absolutely wish the facilities had more of a "spa feel" with robes, relaxation rooms, etc., I'll never go elsewhere because I love everyone who works there so much. The way a spa impacts you is so much more than how your body feels coming out of a massage.

Jacinda Smith: They have some good massage therapist, 2 I really like however the ambience is lacking. You go in for a massage and that's it. No separate place to change clothes, no robes, no nothing. You go into the room, undress there and get in the table. Once done you get dressed and check out.

Ann Sheridan: Class act.

Vanessa Carter: I just got my second lash lift from Brooke at White Dahlia and she did an amazing job! I needed help fixing a “lift gone wrong” from another place and she was incredible. She listened to my request for how I wanted my lashes shaped and absolutely delivered. I’ve also had a facial from her before and that was also a fantastic experience. Brooke is incredibly knowledgeable about all things esthetic and an absolute joy to talk to. When it comes to massages at WD, Lynette is my go-to masseuse. Not only are her massages amazing, she’s also just a lovely person. Everyone there is so personable and I always feel at ease. Looking forward to trying some of their other services. Highly recommend:)

Sarah Shapiro: My massage with Birdie was wonderful. The staff member who rang me up was not wearing a mask (neither were two other front-of-house staff members when I first arrived), was sniffling, and rubbed both palms up her nose repeatedly. Then she took my credit card, without first using the hand sanitizer on the counter. She twice mentioned how her allergies are "so bad right now for some reason." In January. During the biggest surge of the past two years. I was disgusted and will not be back.

Brie Baxley: Positive:Communication,QualityFavorite massage place ever! They do so many services and I have loved all of them.

Meg Brown: Positive:ProfessionalismI got my husband a massage as a gift! It was easy making the appointment and they helped me keep it a surprise! The place is beautiful! The staff was very professional and kind.

Cornell C. Richards, II, Realtor®: Positive:Communication,Professionalism,Quality

Bern A: Jenny is the best! I’ve been seeing her for approx 7 years. She always makes me feel comfortable and although we chat like friends she’s extremely professional as well.

Jennifer Manning: I don't trust my face to anyone other than Jenny now. The altered pigmentation my complexion suffered has been swiped away with her consistent facials and her oils give me a glow I always thought was elusive for me.

Marie: I have been seeing Jenny for over a year now. I was looking for a more intimate and personal setting than you typically find at spas. The Universe was looking out for me when I discovered Spa Boudoir and Jenny. Jenny is awesome!!! She is such a lovely and empathetic spirit. She really cares for people and does such a wonderful job. The setting is very relaxing and each appointment is a delightful journey.

Megan Cashin: Wonderful eyebrow shaping! Jenny took the time to talk to me about all my options. I would highly recommend. Very personal experience, and very relaxing atmosphere. Thanks!

Jenny Hwa: This is a wonderful space and I had a stupendous facial experience! I have been to many estheticians in SF and NYC through the years and Jenny is a star. My organic medi-facial was extremely relaxing and more importantly restored my skin...

Sanda Markovic Marchant: Everything was amazingManager Samantha and her entire team is incredible!!Stay away from falls of Neuse location and manager Jessica and always come to this spot !You will not regret it.Service is truly amazing and staff is kind and professionalThank you for great time

Lauren Sutara: Used to be somewhat reliable but haven't been the past year+. I haven't been able to consistently book the same massage therapist for more than 2 months at a time because they quit so fast; which is really important to someone trying to manage chronic pain. Not worth a monthly membership fee or your time.

L J: I can't get anyone in the phone. Always an answering machine. No one calls back.

Marie Cashmere: Victoria was very warm and inviting when I arrived for check in. Imani was my esthetician and was informative, attentive and gentle. Highly recommend. Great service today. Thank you!

Laura Bolling: I was double charged for my service but no one answers. I have left six voicemails, and no one returns my call. I have also emailed the corporate email address, which, too, went unresponded.

Lana Courtney: Victoria and ludyns were so kind and truly gave the best experience!

Tabitha Reeves Butt: Whoever is at the front desk needs a fresh dose of customer service politeness. I've never had a problem calling and booking appointments until now. The front desk receptionist was extremely rude and had a horrible attitude to a question I had. We will gladly be going somewhere else.

Jennifer Barnes: I went to this location from the time it opened until before COVID. Found out that they "expired" over a dozen credits I had when I let my membership lapse due to non use during the pandemic. I called and spoke with multiple people trying to reach an accommodation. Left a message for the NEW management to call me back and never heard from them. I'll be trying Massage Envy.

The Gilmore Girl: Great service! Great massage !

Steve Pelaez: Never picked up the phone

Courtney Justice: Jessi was incredible! Extremely knowledgably and helped educate me on what to do at home with my skincare. Had great product recommendations as well. If you need a relaxing, great facial. Go to Jessi!

Rachel Kincaid: Knowledgeable and patient staff. Will return!

Cassundra Perry: Taylor was my masseuse she was AMAZING!!!... She made SURE that I was comfortable at all times & that the pressure was what I wanted..She worked on the areas I asked her to work on. She did a GREAT JOB Thanks Taylor

Caitlin Kirby: Jessi is absolutely amazing. The best massage and facial I’ve had to date. The cryo facial toning treatment works so well and the results are to die for!!

Cheryl Bueck: Great massage but I am experiencing trouble scheduling the type of mAssage I want. This is a repeat issue and am considering taking my business elsewhere. I have been coming here for 4 years.

Rene Vanek: Really good spa to go to. Everyone is super nice and they have nice strawberry water and snacks in the waiting area.

Victoria Beach: I got my first Himalayan Salt Stone Massage with Jessi !!! It was so good I left with my shirt inside out!! 10/10 !!

Deniz Perrino: Raine was awesome!!!

Bennett David: You’re always going to get a great massage and great pricing for the great therapists they have available. Some places are but it miss…this place always leaves me more relaxed than when I came.

Lisa Hodges: From the front desk staff everyone were professional and friendly, my massage therapist, Ms. Orianal was amazing!!! I highly recommend her!!!

Jessica Quintero: Cody has magical hands! She knows what she’s doing and will literally make you melt. She is on the firmer side but that is exactly what I needed.

sowmya kulal: Got a membership last month, I was told if i signed up I could enjoy the membership benefits but if I had to cancel i could pay the full price and cancel my membership any time. Called today to cancel my membership since I did not great experience for my first massage. Apparently I had signed a 12 month contract which was not conveyed appropriately and now I am forced to go and relax my mind and body in a place which has a poor massage and customer service as you can see the details were not conveyed appropriately while signing up. I signed up after being told I could cancel my membership anytime. My only way out of this is to get a doctor certificate stating I cannot get a massage or pay monthly for the membership for 12 months without taking any session. Unbelievable!! Please make sure to read the hidden clauses presented to you in the ipad, just 10 min before your session as the most important clause is not conveyed to you verbally.

Jihan Nixon: I have my 1st facial here The receptionist was nice the atmosphere was great my facial specialist was wonderful overall the experience was great our highly recommend this place

Karene Meyer: You need to become a member to afford the services. By doing that you earn one service a month.Professional and clean

Daddy Duck: Had a nice massage.

Jillian Rivera: This is the best Massage Envy in Raleigh!

Rose Turco: Larissa is just the best and all the people up front are so pleasant

Rita Selmont: All the staff are friendly and Sarah gives the best facials

Toya Turner: Get the membership they said, cancel anytime they said... I should have read the fine print. It's cancel anytime after the initial 12 months. The contract says "typically" when is should say something concrete like definitely or absolutely. Learn from me, pay attention to the wording.

Nick Hiddemen: Great massage and atmosphere.

Alisa Gibbs: As always, I received a great massage and facial and had a lovely experience! Staff was amazingly friendly and helpful!

X David: Last year I was having back problems from a rollerblading accident and I signed up for their membership since I had the time to get the problem looked at, upon signing up they gave me a pass for a free 60min massage from between jun2021-june2022. I thought it was weird since I already signed up for a membership which ensured perks like that. So I asked the front desk attendant if I could give it to my gf as a gift for her to redeem and they said yes it was fine. I gave it as a give for her birthday last year. She goes in to redeem it yesterday and she showed the pass to the front desk attendant who took it and said nothing along the lines that she wouldn’t be able to accept it and allows my girlfriend in the back for her massage and then hours later they charge her for the massage and say they can’t accept the pass because it wasn’t hers to use. Which I understand policy but why accept the pass then charge her after the service has been done, that’s borderline entrapment which is odd to be happening from a reputable company. I’m upset because I feel gaslighted and envy that my gf was charged for a service I was told would be free.

Derrick Adams: Making this our monthly routine.

marhyssa powell: Friendly staff at the front desk. Nadia is always my go-to person. I work my schedule around her available appointments. She's the best!! Very kind and professional. Thank You for all that you do

Stephanie Tabron: Let me start by saying I thoroughly enjoyed my visit from start to finish. Everyone was extremely kind and pleasant. CHLOE IS AMAZING!!! She very polite and her hands are out of this world!! I have no words for how awesome I feel. I’ll be back next month for my next session!

Wendy Galyean: Mary and Vicki where great.

Jasmine Henry: The staff are very professional and the services are just what my body needs. Highly recommend.

Brittany Hughes: We have had nothing but trouble since I booked a massage package for my husband in June. Abby, the assistant manager is TERRIBLE. I have never dealt with somebody so unprofessional. She hung up on me on more than one occasion and was not willing to help us cancel the membership. The massage therapist canceled three times in one month and my husband was unable to use his membership package and we were not able to get a refund. Do not go here! Waste of $

FunTime WithEz: Critical:Communication

Anais Meli: Critical:Professionalism

Curtis Bradley: Excellent wholesome environment. I had a great time.

Debbie Barbee-Davis: I was very fortunate to visit Adara Spa during my visit to Raleigh. The massage I received from Leigh and the facial from Adra were both phenomenal. There professional techniques relaxed me to the point of sleep. The establishment is beautiful and the staff friendly, and welcoming. I look forward to my visit to Adara Spa during my next visit to Raleigh.

Dawn Simpson-Foster: If you are looking for an excellent spa experience Adara is the place for you. I received a facial massage by Adra and she was amazing. First time that I have had this service done and I will definitely be scheduling another. I also enjoyed a medium tissue massage by Leah and she was great and I wished it was longer. I will definitely be returning to this Spa.☺️

David Brown: Good experience.

Michael Moultrie: Sunny took care of me. She made me feel like home and took great care of me. I will be back.

Darvie Ruffin: My good friend gifted me with a gift card to Adara. I got the gel mani-pedi with Sundrae, the owner, who was very friendly and down to earth. I immediately felt like I had been going to her for years. My mani-pedi turned out beautiful and I also love the ambiance of the spa. I will definitely be back!

Jenna Hoeler: Could not have asked for a better spa experience. Sunny and her team hosted our bachelorette party and made the afternoon easy to plan - they set up a schedule for our guests and provided snacks. The atmosphere was incredibly relaxed, exactly what the bride was looking for! My spa pedicure was wonderful, and the massage was one of the best I've had. I will definitely be back and telling people far and wide to visit!

HN B: I have been going to Adara Spa for over 10 years now and have always received excellent and professional service. When I mess up a nail, Sunny and team always fit me in to get it fixed on short notice.Sunny’s idea of bringing her little hypoallergenic dog Harley to the spa just adds to the relaxed atmosphere they want to achieve. He is the cutest little thing and knows his place very well. He does not bother any customer that does not choose to engage with him and those that do get a happy puppy to pet. First time or returning customers, Sunny always makes sure to introduce everyone to each other. Cannot imagine any other spa that would make me feel this relaxed and appreciated as a customer.

Mia Burwell: Truly the BEST spa experience I've ever had. Sunny and her staff are awesome!I love that they are continuing to grow and improve their offerings.

Ashley Johnson: This spa is absolutely divine! I wanted to get a couples massage for my spouse’s birthday and wanted to support a black owned business as well. The spa was quaint and everyone was pleasant. Elizabeth did our massages and Luma did our facials. Both were excellent!! The price was worth the quality service we received. Booking over the phone was very easy and the man that helped me answered all my questions and was able to schedule everything around my schedule which was very accommodating.

Jane Green: I love the staff at Adara. Everyone is professional and extremely friendly. You always leave with the services you wanted and feeling totally pampered!

Natalie Mitchell: I was gifted a massage by my employer as a token of appreciation. I was seen by Elizabeth who addressed all of my concerns, one being TMJ pain. I am very thankful for the kindness and thoroughness of all involved in my care today. Thank you Elizabeth and Sunny! You guys are wonderful ❤️

Patricia Nichols: The best massage I ever had!

Shanika Bush: Elizabeth did a wonderful job with my prenatal massage! She made me feel comfortable and made sure I was comfortable by listening to my request and needs. I am looking forward to another massage. Sometime in the future! Thank you for your time and service.

Rachel Sue Schoen: Friendly, professional

Rabia Appi: I am the services were great, girls did and awesome job doing facial and massage. But the front desk area had little white dog wondering around and I am allergic to dogs .it’s not very professional

Patricia Alder: Elizabeth did a wonderful job. My pain has decreased and my motility increased after my first session. Thank you!

Alessia Lynch: I’m usually never at a loss for words…..I’m at a loss for words…..Best. Waxing. I’ve. Ever. Had…..*Drops Mic*

Jasmine White: This was my first time ever getting a massage and I’m sold. Everyone was so welcoming and made me feel extremely comfortable. It was the most relaxing experience. Will be booking again!

Rare Beauty: It was my very first facial and I loved it. Great service and very relaxing.