Best Dhl Offices Raleigh Near Me

The Way: [2nd Visit, Delivery, NOV 13, 2022](appointment 07:00 / arrival 01:00 / door 05:00 / departure 05:30)check-in inside of the warehouse —-wait for a door staging area —-get a door & park at the dock —-paperwork at the truck*** early check-in available sometimes*** overnight parking available*** quick unloading*** nice workers

Lee Boone: Package Carriers do not follow instructions that have been set by the building. If they call and you are not here you lose. Regardless of the instructions left by me.

Jorge Arriagada: Trabajo ahi...Excelente lugar..

Rhett A: Simply put: What a joke. Packages are never on time, typically 3-4 days after the estimated delivery date if they ever show at all. A package shipped from 1 state over takes 2 weeks to arrive at my door. Usually they make it to the local DHL facility quickly but they sit there for days. I have had to reorder several items because they never get delivered (Hmmm?) and trying to straighten it out with customer service is a waste of time. UPS, USPS, even Fed Ex is more reliable and accommodating when your package somehow does not make it to your doorstep. Imagine that, they actually take responsible for an item that was in their possession. I wouldn't use DHL at all, if not determined by the shipper. If you want to roll the dice, use DHL. It may be delivered, it may not be, but rest assured you will be waiting 2 to 3 times longer than any other courier.

Aleks Safonov: Pretty fast unloading. You can stay overnight on company parking spot.

Joey D: I buy a lot of items from Japan so a few years ago a friend recommended DHL to me as the service was extremely reliable and quick. I tried and was not let down, my packages would arrive within a few days after ordering. However, that's no longer the case. Over the last year the service has become worse and worse. Now it takes weeks for packages to arrive. As I'm typing this review I have a package that's just been sitting at the Morrisville, NC facility for the last five days and my home is only about an hour away. it used to be packages would arrive in Morrisville from Cincinnati and would be delivered the very same day. Not now though. Customer service is no help either. I've tried to go get the package but customer service makes it seem as though it's impossible. It will have to be delivered to a service point, which will delay the package even more. This will be the last time I use DHL for anything. If you buy from overseas and want your packages delivered quickly then I recommend FedEx Express.

Tracey Haney: Where is my package????!!!!! System says it's been sitting in a location an hour away from me for 3 days. What's REALLY going on???

Jamison Deal: Customer no service. Always someone else USPS fault. No help in trying to find what's missing. Personality of a rock.

Frederick Lutz: Fast and quick service! Professional staff and accessible....

Megan Cappella: DHL truck pulled over on the other side of the road across from my apartment complex. The driver went to the grass and dumped out all their food from a container instead of walking to a trash can to throw it away. Hundreds of dogs live in that complex and this is the only spot for them to go to the bathroom. They will get sick from eating your disgusting human food. Driver did this about 5 feet away from me and my dog. Lazy and inconsiderate driver. Boo DHL

Daniel G: They are amazing people for every thing and I really appreciated you for your amazing jobs

Jamie Murray: Have $4000.00 worth of uniforms that was suppose to be delivered on Wednesday 9/8/2021 and we are sitting here on Friday 9/10/2021 at 7:44 and still haven’t got them. They have been saying they are coming since Wednesday and our youth football team has a football game Saturday! Worse delivery company ever! Will request to never use them ever again! We always get UPS or FedX and DHL some how got this delivery! This is a nightmare!

Dakota Cary: NOT FOR SHIPPING. NOT A CUSTOMER FACING STORE.

Martin Morinigo: DHL e-com distro center is very fast and efficient. Kind of tight for a turnaround so you don't have to blind side in, but very doable and they are very fast.

faseeha taranum: Do not use DHL for any shipping. I sent two iPhones to India and they were never delivered. First of DHL has worst customer service. They were not able to track the packages as each customer service rep gave me different story. I paid insurance and when I claimed insurance they denied saying the package was destroyed by Indian customs. I have never heard someone destroy package without returning back to the sender if the receiver didn't get it. The receiver told me that the customs in India asked them to pay $2000 to deliver the package. As a customer if DHL took responsibility of the package they should either deliver or send it back. So now I lost both phones, I paid DHL shipping and insurance to lose it.

Da BU: For delivery FCFS but pick up 15 min appointment time! No overnight thanks

Kendra Smith: Very informative

Letitia Edwin: just horrible first time for a package to get delieved and they sent it to the wrong address like come on.... just horribe

micah jalon: I had ordered a package from BattDepot and it supposed to be here by April 10th Today is April 14th and still not at my door.

tim villejoin: Customer service never called back and my package has been at your facility since last month.

Melissa Barnett: My heart always drops when I see someone is sending me a package via DHL. Sometimes DHL transfers to package to USPS which gives me hope. If not, I am stuck trying to find a time during the workday to drive to DHL (20 mins away). DHL doesn’t attempt to delivery packages. I’m always told “premies closed”. It is my home, not a business! How is that possible? Makes no sense at all.In reality, I have watched drivers zip by without even attempting to delivery. If you don’t want to delivery packages then say so! The back and forth game to obtain my packages is getting pathetic. 2 stars because nothing has been damaged.

THOMAS DRESSLER: Worse Carrier in the USA.

McKenna Crockett: WORST EVER. I HOPE TO NEVER DEAL WITH YOU ALL AGAIN.

Kevin Hall: I can see the all the terrible reviews and their experience is just like mine! My delivery was noted as 'out for delivery' for 3 straight days! Got a hold of the terrible customer service and requested it delivered at a pick up partner on a particular day. Of course it wasn't delivered that day! Supposedly it will be at the pick location the next day (today, 6/1 actually). Will it be delivered? I have no idea and no trust in this process. Anybody at DHL who sees this review wanna do something about this?

Ken Hyers: Package was delivered to the wrong address. Picture of delivery was of a different address. More than two days later, still no idea where package is, whether it has been recovered or whether I will actually receive it. Am told that local office is not communicating with Corporate DHL office, so I'm completely in the dark.DHL had previously been my preferred shipper as they were generally fast and reliable. But now that I see how they handle things when deliveries go wrong, I am rethinking using them.Recommend using a different service (i.e. UPS) rather than DHL.Edit: Two days after the package was misdelivered, a DHL agent provided me with the address where my package was delivered. I ended up going to a stranger's house several miles away and retrieving my package myself. It had been opened and everything inside thoroughly inspected by the person who received it, but everything was intact.I stand by my 1-star review of DHL's service for this delivery.

Synnamin Jones: It keep saying my package was delivered and it wasn’t saying my package was in morrisville nc I stay in Henderson nc this the second time this happened Costumer service was no help at all smh 😡

Brea Daniels: DHL is by far the worse delivery service there is. My address has always been listed correctly and twice on 2 different days I had received a message saying “delivery attempted” and I know for a fact he didn’t come physically to the address. Customer service is not helpful and I would suggest using UPS or FedEx NEVER DHL

Rich Brian: Oh, where do I even begin with DHL's exceptional service? Let me just say, I'm absolutely blown away by their remarkable attention to detail and unwavering commitment to customer satisfaction. I mean, who wouldn't want a delivery experience filled with deceitful lies about attempted delivery and unauthorized release signatures?And don't even get me started on their delivery method - leaving packages at random people's homes without any authorization or notification. It's like a game of hide and seek, except with your valuable packages! And the icing on the cake? Taking a quick snap of the package as "proof" of delivery, because why bother with pesky things like actually delivering the package to the intended recipient?In all seriousness, this is a prime example of how not to provide delivery services. DHL should be ashamed of themselves for such a sloppy and unprofessional approach to their job.

hartmut ludwig: Just want to share our recent experience with this service center. We are desperately waiting for a spare part shipped from Taiwan.Item is shipping to Safeharbor Jarrett Bay Boatyard which is open 24/7 and has a designated shipping/receiving department open from 8am to 4:30pm.At 2:24pm we received a text message that package will be delivered soon, driver 3 stops away. I checked the map, driver was in Moorehead City. An our later I checked again, driver still in Moorehead City, however now 7 stops away.Since shipping department closes at 4:30pm, we did the following- called DHL and put a note that driver should call when at boatyard so that we can meet- changed on demand delivery option to deliver without signature at front door- put a note to the front door of shipping/receiving department to call meAt 5:06pm we received a text that item could not be delivered: Delivery attempted – consignee premises closed.This cannot be true, since boatyard is open 24/7. If you enter boatyard there are signs guiding you to shipping/receiving. There are also people you can ask.Pretty sure the courier has never been attempted to go the boatyard.We tried to follow up with hotline yesterday. Even escalation did not help. They said: we try to reach driver to return, nothing has happened since then.We do not know where the item is or when the next delivery attempt is going to be. We probably will drive to the service center today (3 hours away) to find out. Cannot find any phone number we can call.You guys really have to improve on your last mile delivery service, it sucks.

Anu Rajasurya: Updating from 1 to 4 stars:I got my package delivered after I made the below review. I’m going to leave it here for context. But, the person who replied to my original message (ken) immediately took action after I wrote to the email he provided. The driver who delivered was kind was professional. I just wish DHL would build better systems that actually report what’s happening. I wouldn’t have minded receiving the package today vs yesterday, if the text had read so, instead of claiming I wasn’t home. Hope to see DHL do better. Appreciate them taking immediate action in my case.Original review:Absolutely terrible. I have copied the below message from another review (changed dates)because my experience is very similar.“ If I could leave 0 stars I absolutely would. This is the WORST experience I’ve ever had with a shipping company!! Got notified that my package was out for delivery today 12/07/2022 (mine is 4/17/2023) and would be delivered between 5:30-7:30 (11.30 and 13.30 am) I just saw them driving around. When I received the message, they were 4 stops away, then 5 stops away an hr later and then The status changed from 17:30- 19:30 (11.30 am-13.30 pm) to Sorry we’re running late. Called customer service and they said “we cannot help that the driver decided not to deliver your package today. I asked for a supervisor and wasn’t transferred. ABSOLUTELY FOUL company!”I edited another message just to show you continue being an “absolutely foul company”. Get your game up or you will lose every Fournier across the globe.

Ivanka Klimko: Hello. I had the worst experience ever. I ordered a package of clothing and paid 340$. It's a lot for me. So DHL delivered this package 2 times to the wrong address. The first time, they were able to return the package back. But the second time, they delivered to the incorrect address again. Afterward, they said the package was stolen and gave some numbers. That didn't help me. Because DHL wrote down that the package was delivered. When I asked a shipper to return me money he said that the package was delivered, and they couldn't help me. Plus, when I looked at package directions in this package, the delivery location is Morrisville, NC. But when I look at delivery location in other packages from this shipper, there is my city. So what should I do?

Casey: Helpful, quick & friendly. Thank you.

Ivy Miller: Worst shipping company out there, never delivers on time, states packages are out for delivery, you wait around till 10pm just for them to reschedule for the next day where you then again wait around all day. Out for delivery at 2pm and 8 hours later, no package...Not one shipment but all 5 shipments I have ever received through DHL.

Mario Augusto Rojas Devia: Terrible service, AI at its worst, unable to track my package, impossible to speak with a human being that can solve my problem. Very disappointed.

Greg Adkins: The delivery drive is practically at my house and returns back to the Morrisville NC location and the excuse given to by the worst customer service representative is the heavy work load … DHL is among the worst I have ever seen! Let add the drives routing is jacked up! They’ll be right down the road from your house and then the go way far off to come back. Can not deliver on time !!

Karen Davis: Jason helped me with a shipping issue. Thank you to him for his quick and efficient service.

Justin L: Terrible. Order was 5 stops away. It was 1/2 mile from my house. Watched the map with the vehicle drive one mile from their warehouse and sit in the parking lot and then updated to delayed. Therefor it will not be making it today. It went thru Paris and Germany faster than it takes DHL to deliver it 11 miles from their warehouse. Wish I never had to deal with this company again. They need to be shut down (this branch specifically) other locations actually do a decent job but this location should be shut down because they clearly don’t want to work- just collect a check.

Mitch Alexander: Driver claimed no-one was home so couldn’t deliver. 2 people and 2 dogs were here and a security camera. They did not attempt to deliver as there is nothing on the cameras and no-one heard anything. Now have to waste a second day waiting in for my delivery.

Scott Douglass: My package was supposed to be delivered on December 29. It wasn't actually delivered until January 4th, which would have been fine, but it was delivered to the wrong address. The picture provided was not my house. After working with the US DHL support team, they were able to recover the item. Then, this DHL delivered it - AGAIN to a DIFFERENT wrong address. Working with the DHL support team again, they told me the item was recovered and redelivered - however the 3rd time around I was not provided a photo.What I do know is, it wasn't delivered to my house. So after a month of back and forth with DHL, they've now told me the item can't be recovered, and that I need to contact the shipper, who had nothing to do with the awful service that DHL has provided. Now I'm worried if any other company ever ships anything using DHL, I'll go through this whole mess all over again.Based on other reviews for this Morrisville office, this doesn't seem out of the ordinary, but I'm completely baffled that somehow they delivered 1 item to 3 different wrong places on 3 seperate occations. Delivering it incorrectly once around Christmas would have been possible to pass off as a simple mistake, but it's absolutely insane that a company dedicated to delivering packages can be this bad at doing that one job.

danielle dozier: I received tracking notification that i would receive my package today. The driver came to my house and never got out the car. He started to pulled off and so I ran out the door yelling at him and he counties to drive away. I tracked my tracking status and they guy changed the status to delivered, but nothing was ever delivered. The proof of tracking signature was signed by a someone else other than me. I called customer service immediately and they were no help. The only thing they could do was create an investigation. I still have no package! Worst delivery encounter ever!

Chang Jung: Had my passport photo taken here. The owner and clerk were very nice and efficient! I was in and out of the store within 20 minutes.

MaryAshley Moody: Great experience! I needed to get fingerprints done for work and was able to get them done quickly and sent in the mail!

Steffi Nancy Vinod: We were able to get our work done very fast! We got some guidance on the Indian passport work and that was so much helpful! He was so patient in explaining us the paper works.I would highly recommend this place to get all your passport and oci work done!

jessica riewe: Went out of their way to help me pack a return

Alexander Pylnev: Great service, in time, accurate and quick, appreciate it very much!

Sharita Lamb: I contacted the business before actually going to get digital fingerprints and ask them specifically if they did digital fingerprints.I was told yes at that time and I made an appointment to see that period once I arrived. I presented the paperwork that was needed to send the digital prints. I was told that they would be able to provide this service to me. After the fingerprints were completed. They were unable to send the digital fingerprints to where I needed them to go. However they said that I could mail them for an additional. I paid $45 for this service. I was unable to use the fingerprints and had to go to a different company to have them completed. Please do not waste your $45. Expecting digital printing as they do not provide digital. Print save your money and go spend your $45 elsewhere.

Vamshi Sai: This owner helped me in passport renewal process and notary services. I would recommend to go to this one stop place where we can take passport photos, print documents, get notarized and shipping.

Poojitha Reddy: Highly recommend this place to get your passport renewal service or OCI application filing process easy. Very good customer service.

Srinivas Gollapelly: Great services, and humble customer service, must visit this store for all the postal and passport renewal services.

Rukmini Akula: Excellent services provided, especially the passport renewal services, highly recommended.

Mo Wang: The owner is actually a professional photographer. He takes amazing ID photos at reasonable prices. Every time I go there, I have a really positive customer experience.

Jacquie Biehl: Very friendly and helpful staff. They are knowledgeable and offer many services beyond mailing, including notary public and passport photos.

Pamela Anzelc: I went into postal express as a new customer. The owner notarized important documents for me and provided the witnesses I needed on the spot. Another customer was getting passport photos done and was also taken care of promptly and professionally. I noticed they will also package and ship items. I’ve never had better service at a UPS store.

Kate Bianchi: Everyone was so helpful and kind! Made the whole passport process simple and easy!

Deanna Wertheimer: I avoid the post office at all costs now because Postal Express offers reliable fantastic service that takes care of all my shipping and office needs without fail. I’ve had passport photos taken, confidently shipped passports (thanks to their guidance), many items notarized, documents printed, and lots lots more. I joke that I live here because I sometimes come multiple times a week for all I need. So glad they are a local resource and small business in our community!

Jackie Cochran: Highly recommend this post office. Extremely helpful and efficient for all your shipping needs.

Thorsten Stremlau: Just a great experience, so friendly and fast, my new go to place for all things logistics and photography

Stella Goodman: Thought I had to get a document notarized. Turns out I had just read the form wrong- huge thanks to the staff here. The man who helped me was very honest and respectable. I will definitely be using them again in the future

Avina A: Really nice post office. Love that they show you all the shipping options and costs. They also provide other services such as passport pics/fingerprints etc. Very friendly and helpful staff.

Lisa Nuesell: This is a fantastic place to mail, ship, and more! Everyone at this store is so friendly and helpful. They provide you with all shipping options so you can find the right one for you. I’ve become a regular customer for good reason. Do yourself a favor and avoid the long lines and craziness of post offices and big box shipping stores. They ship through all carriers. I have also had two things notarized and it was quick and easy. Sincerely, a lovely place!