Best Electricity Companies Raleigh Near Me

Google Account: DO NOT DO THE "BUDGET BILLING PLAN" IT DOES NOT SAVE YOU MONEY! IT MAKES THEM MONEY. SURE YOU'RE BILLS ARE "SMALLER" (MINE WAS $140), BUT AFTER 6 MONTHS/YEAR END PLAN, THEY HIT YOU WITH A MASSIVE $400 CHARGE OUT OF NO WHERE! MY BILL WAS $600! AGAIN DO NOT DO THE BUDGET BILLING! THEY SCAM YOU OUT OF MONEY!

Smart Choice: Duke Energy technicians were in my area just now. I was driving my car beside their truck off Chapel Drive and Avent Ferry rd. Suddenly a very strong smell and misty powder coming from their truck. I can’t see the road so i opened the window and the smell came inside. My car is all covered by this dust. Was really disappointing. I think they should block the road and put a sign for a safety matter, but they don’t care. Duke Energy, please respect us as people and treat us as a human beings. WE THE PEOPLE

Osman Arslan: Trying to move service. Online system does not work, on call customer service disconnects while connecting to a representative. Worst service ever. NC needs to change this company. I see they have the worst ratings but they don't care. I guess we are doomed to this company. What a pity!

David Gurney: If I could give zero stars I would! I have been a Duke Power customer for well longer than the 6 years I have lived at my present address and have paid faithfully every month with an equal payment plan called Budget Billing in which my bill was assessed every year and my bill was $97.00 a month. Then all the sudden for the month of November it shot up to over $200+. I called and told them the discrepancy and I was told that my Budget Billing was assessed on the quarterly. I complained and told them that I didnt change it and they said that they didnt either. At this point I just wanted to reset back to the annual plan and they said that I would have to wait until the billing cycle ends which ended in January which was this month. This afternoon I paid my bill and called to switch to the annual plan. I had to wait 30 minutes on hold to get someone to pick up the phone only to tell me that I was never in the Budget Billing plan when I was seeing in front of my face that I was enrolled in the quarterly plan. I went back and forth arguing until I was really getting extremely annoyed and told her to transfer me to her supervisor. "I can't transfer you sir!" I told her that obviously she didnt know what she was doing or I was going to get the corporate office involved and also get the media and a lawyer involved. Then she put me on hold and said that she was going to speak to someone in charge. I waited another 15 minutes on hold (she did check to make sure I hadnt dropped the call every few minutes) to tell me that I would have to wait another three weeks when I was the next billing cycle to end even though I had already paid the bill. I am absolutely irate and tomorrow morning I am going to get a lawyer and contact the news media. I am a disabled US veteran and live alone and Duke Energy is playing games. They think they can get away with piss poor customer service because we are on a captive customer base. They better think again!

Macie DeLuca: HATE this service. I applied for payment installments, was told for a month that I owed $0 and the installment plan was being worked on. Suddenly this month (01/2023) I owe $193? My last bill was $93 and I asked to break up that payment. This is a sad excuse for payment assistance. I have been a faithful, pay-in-full customer for YEARS. I ask for a month of assistance and they screw me over.

A Z: Criminal institution enabled by corrupt politicians.

Ronen Sheffer: It became a habit of outages every weekend, for a minute or two, while we are asleep.All those times, the weather was very nice, so they have no one to blame.Not only is it risky to the appliances when the power is back (power surge), but all the smart lights go off when the power is back and wake up everyone.This is not acceptable even in 3rd world countries.They have one job...

Joshua Rodriguez: Worst people ever been in my house for 3 months and still haven’t received a bill had to call and ask and was told a claim had been put since July 15 and that my first bill will be from July 15 to whenever they decide to bill me I wish I could give 0 stars

charlotte stiles: No bad comments or complaint’s at the present time and moment

Monica Deason: I’m truly at a loss of how to get in touch with a person LOCALLY that is willing to help me. I don’t want the tone in this to come off “Karen like” because it’s the opposite…it’s desperate, it’s exhausted. I’m on the verge of tears. I’m standing outside of the building at 411 Fayetteville St trying to decide if one employee leaving for the day might be able to answer a question. I’ve called into the useless 800 number so many times and been told “we’ll make a note of it”. All I’m looking for is help with what I’m guessing is a local transformer around my area. I lose power 8 times out of 10 when it rains/storms and probably once every other month randomly. Something is obviously not right and I’m truly at a loss on who/what/where/anything on getting it fixed. It’s been like this for 2 years. It’s my entire street. Please, someone…anyone help? Anyone have ideas? Connections? I’m lost

Julio Vargas: If you have another option of power company, do yourself a favor and stay away from Duke Energy, you will thank me later!

Brian Rudow: Maybe we can eventually start getting with the 21st century and put utilities underground. probably wont lose power when a gust of wind comes through

b stradley: Duke had the meter for my apartment switched with my neighbors. When my neighbor moved out Duke shut off my power during a heat wave. This took hours to resolve and then the next day they shut my power off again. Once this was finally resloved I was told a billing credit or refund that i estimated to be about $500 would take about 3 weeks, but when I followed up over a month later Duke had no record of starting a refund/credit. Once this newly created service ticket was started I made sure to get the Ticket Number. A week later when I followed up again Duke has closed the ticket without telling me, claiming they had conflicting meter numbers associated with my account. Duke had both my apartment and the vacant one next door under my name. Now they say a tech will come out to verify the meter numbers and the refund process will still take another week. The fact that Duke keeps trying to screw me out of my money is criminal. The supervisor I spoke with claims they will contact me once the appointment with a tech is set and again once the refund/credit is processed. The fact that Duke refuses to contact customers about resolved tickets or issues as a general rule is absurd. If this resolution cycle goes nowhere I will contact the State Utilities Commission and a lawyer, I would rather spend money going to court than to let Duke get away without fixing their malicious errors.Follow up 7/22 No technician was sent out and everytime I call to resolve the issue Duke shuts my power off. They have shut my power off twice today.

Beata Gawin: Zero stars

mark brodzinski: For the third time in less than a month we are without power... we have four and five year old trying to get relief in minivans and SUVs

Rob Johnson: Their online app doesn’t work and neither does their website portal, trash company can’t even make a basic payment portal function

Nepus Media: Cool place to work over there.

Belinda Sears: Horrible customer service on 10/29/21. No coordination existed among the three of them and very unprofessional to represent such a big corporation. Each customer deserve exceptional consumer service doing these perilous times. A simple question turned out to be hard on the customer, when no one knew the answer themselves.....

Angie Skipper: They don't even deserve one star because because I disconnected power on September 28th 2021 to my house so we could tear it down to build a new 1 And I received a light bill For the month of October and they cannot get it through their heads No house no electricity equals no light bill

Niada Hammadi: Completely unorganized, set up service a week ago.. I called today to confirm and no one had any idea who I was.

Nicholas Harris: I would take my business elsewhere but oh wait i can’t it’s a monopoly. Do better North Carolina, at least choose a good provider for your monopoly

Chanel Hendricks: Help me understand why you all are charging people electricity that you all get for free! Energy is free and pulled from the Ether.

Joseph Livengood: Why worry or stress! Duke is gonna charge what they want to?

Jhonny Gutierrez: Son unos mañosos

Jamie Batchelor: This place sucks! They took a total of $259 + the equal pymt plan. They said i owed from last year i went over then they increased my monthly pymt too. Im disabled & im getting ready to have another surgery. I asked for financial. They said equal pymt plan was it.Im now searching for another electric co.

Scott Seftner: Dealing with these people after hours is torture. If you have a scheduled power drop just assume your out of power till the next day

Kelsey Mallah: The Duke Energy website is insanely slow, I don't understand why such a big company has such a terrible website

Tyler Nash: Critical:Quality

Alex Hawkins: Duke. You are my most frustrating bill to pay.Why do you make it as hard as possible to throw money at? It makes no sense. Your call center never answers the phone, your bill pin never registers as correct when trying to use your poorly optimized web page, which makes paying you only possible with SpeedPay, and their $1.50 fee.If anyone has thought about moving to Raleigh, I'll be leaning your company into my cons list.

Timothy C: Can't view past bills their website sucks

Vera Mashtakova: Professional and clean

Emily Woody: Everyone from their sales team to their support team is wonderful. They are easy to work with and always respond.

Dawn Popovic: I attempted multiple times to reach someone at this company. All automated prompts were disconnected. I finally reached a guy in the sales department. I told him who I was calling for and was advised that that person no longer worked there. I asked for the name of the replacement person and he refused to give me a name or a number to contact anyone. I then asked for his supervisor and he raised his voice and gave me an email address but refused to tell me who or what position that person held in the company and then hung up on me. I have never been treated so rudely by a sales person in my life.

Heather Livingstone: Positive:Professionalism,Punctuality,Quality,ResponsivenessHad great service from Raleigh Electric Company today. Their electrician, Giles, was on time, efficient, and thorough - made sure to check all of the possible problem spots to find what was tripping my breaker. My experience was professional, courteous, and responsibly handled. Will definitely use them again for future needs.

Michael Babb: The electrician, Giles, came out and worked tirelessly until the job was completed. I would've been without power for days otherwise due to a bad neutral line. Service was prompt, punctual, and efficient. He went above and beyond!I would absolutely recommend them (and Giles) for future calls, and plan on using them for years to come.Service:General repairs

Leonard Woodall: Critical:ResponsivenessScheduled for someone to come out and provide a quote to install electricity out to shed. Someone came out on 10/20. It's now 11/8 and still no estimate. Followed up and still no quote as of today 11/8.

Carter McCamy: Positive:Professionalism,Punctuality,Quality,ResponsivenessRaleigh Electric is the best subcontracting experience I’ve had in 40 years of construction work. They were able to take care of a difficult access situation (middle of Lake Johnson). Josh handled the work with zero problems. I will always us Raleigh Electric for work I do in the Raleigh area.Services:Electrical wiring repair,Electrical outlet switch installation

Ben Zinser: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThis is by far the best Electrical company I have ever worked with. From scheduling with Hannah to a walk-through with Brandon, the whole process was a fantastic experience.Services:Light fixture installation,Electrical outlet switch relocation,Electrical outlet switch installation

Sandy: Giles came out to replace our bathroom lighting fixtures, and was extremely thorough. I mentioned another problem with some of our outlets not working (for another visit), and he was so kind and offered to look into the problem. He fixed it - he searched high and low for the GFI switch and found it hidden in the garage. He reset it, but it was so old I decided to have it replaced. Giles was so nice, friendly and professional! It was truly a pleasure having him work on our home, and we will definitely be having him back for other projects.Services:Light fixture installation,Electrical outlet switch repair

Matt McEvoy: Giles was awesome. He helped resolve the problem with my dishwasher, outlets, and light switches quickly and explained to me the problem and what he was doing to fix. I would hire him again. Thank you!

Nicole Santoni: We had Raleigh Electric come out via a request to our landlord. While we needed little to no repair, he was on time so nice so professional. He found switches and reasons why our outlets were not working and educated us on a few options for future electric/power solutions for our home office. We really appreciate him coming out to help. I would recommend this company to anyone. -Parkham LN. ResidentsService:Electrical outlet switch installation

jeffrey baker: Giles with Raleigh Electric was awesome. He was on time, and did the trouble shooting with my issue that I had with a breaker flipping. He was determined to find the problem, because it affected the lights to my kitchen, and more importantly my radon blower that I had installed under my house. He found the problem within an hour, and I was back up and running. I will do business with them again in the future when I have another issue.

Denise Kester: Raleigh Electric did a fantastic job! I spoke directly with Brandon one of the owners, he was courteous and knowledgeable. He sent two fabulous technicians Josh and Brennan, they were awesome. They did everything we asked and and cleaned up after themselves. They left the house neat and they were polite and friendly.We will absolutely use them again.Services:Fan installation,Light fixture installation,Electrical outlet switch relocation,Electrical outlet switch installation

Natalie Metzger: Positive:Professionalism,Quality,ResponsivenessI was really impressed with the quality of service that Raleigh Electric provided. They are timely, professional, and reasonably priced. We discovered a slight issue with the can lights that were installed and they came out the next morning and fixed the problem. Highly recommend!Service:Light fixture installation

Kelsey Brinkley: Working with Raleigh Electric was smooth. I was able to get an appointment quickly and Giles came out and was professional and friendly. We have an old house and he was not phased by our cellar/crawl space and very old pannel. He diagnosed the cause of our outlets (old, no longer tripping breaker). He cleaned up some wiring in our box and replaced the old (likely 30+ years) breakers for us. We discussed the merrits and potential hazards of a full pannel and decied to stick with the easy and less mess fix for now. I will call Raleigh Electric for any future needs.Services:Electrical panel repair,Electrical power restoration

Chris Milner: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueRaleigh Electric was great. They came straight away to give us a quote, they got us on the schedule for the repair so quickly, and repaired our company's sign in no time at all. Ethan was so polite and professional! We will most certainly use them again!! Thanks Ethan!!!Service:Light fixture repair

William Nutt: Raleigh Electric was professional and hospitable from first contact. For me, that began with an email exchange with Hannah, who promptly answered my questions and provided an accurate, fair estimate. We proceeded to schedule my appointment by email, which was my preference.Giles arrived on-time to resolve my needs with quality and swiftness. His gregarious demeanor was a nice bonus.Having recently returned to North Carolina due to Covid, I'm grateful to find a dependable resource for electrical needs in my new home.

Norman Aamodt: On time, decent prices, very accommodating crew.. I'd hire them again in a minute

Natalie Archambault: Wonderful service all the way around! I met Brandon Fuller at Lowe's. He was very kind and helpful when I was picking out light switches. When I called his company regarding replacement of a bad breaker, the assistant who answered the call was helpful and nice! I got an appointment within 48 hours. The tech was fantastic! He replaced the breaker as well as a suspect outlet he found. I definitely recommend this Company!Service:General repairs

Katrina Wilson: Summary: They were amazing, did a great job, answered all questions of follow-up concerns, and better priced than other electricians. I would highly recommend them for any electrical job. 100%!!Con: If they need access through your drywall/sheet rock, you will need to get someone else to repair this because they do not. Though this might be typical of electric companies so it's not really a con, just more of an FYI.Long story: My husband and I recently purchased our first home and during the inspection our electrical was flagged. Raleigh Electrical company came out and gave a free estimate of what would have to be done which allowed us to ask the seller for those repairs. The electrical system was very outdated and the panel was an old one marked as a fire hazard, so our panel had to be replaced, relocated, as well as we needed an upgrade from 60 amp to 200 amp. They quoted us half the price of another electrical company (whom might I add told me they couldn't go into detail of what they would do since I didn't own the house yet?? very sketch) and when they came to do the walkthrough they were able to explain to me everything they would need to do which made me feel so much more comfortable in working with them already.They were able to schedule us immediately after purchasing our home so the electricity would be working and safe for us prior to moving in, and they were finished in only two days! When a couple outlets didn't work they came back and found that some of the breakers were just off. They were so responsive and Jessie (the main electrician) was so nice and did such a neat and good job moving everything. Giles was the electrician they sent to check the plugs and he was super friendly and nice, he explained to me more about the system and ways I can trouble shoot in the future which I love because I'd rather be taught and informed than always have to ask for help.We enjoyed working with them so much we asked for an additional quote for getting can lights installed in our kitchen. Eric came back out to give the quote and also explained the breakdown of everything and placement for lights. Jeff was the electrician who came to install my lights and he was also very nice and he walked through everything I wanted and placement of lights. He checked with me on the lights the whole way though and Ethan (another electrician) came to help on the second day and fixed some GFC outlets that were being tripped randomly (not their fault something prior). There was a slight misunderstanding about the switches at the end but Eric called to check with me after everything was finished and made sure we were 100% satisfied at the end which I really really appreciated.My husband and I plan to do more light work on our basement in the future and we definitely use them again as well as recommend them to EVERYONE! Seriously cannot go wrong. I feel like we met almost everyone on their team and I can't say anything bad about them really, they're all amazing and so nice. Oh also conversing with Hannah (and one other women I believe) who manage their billing and schedule they were always so so nice and quick to respond or get back to me.I also have two dogs and a cat and was home by myself every time they came. to do work. They were all great with my pets and Giles even helped me catch my cat when she escaped (again we had just moved). I was so panicked and I can't thank him enough. I never felt unsafe and I think that says a lot for women who are worried about being alone with strangers.Services:Installation,Electrical outlet switch relocation,Electrical panel replacement or upgrading

Adam Cato: Positive:ProfessionalismGiles was great!!Service:Fan installation

Lisa Linsenmeier: What comes to mind when I think about my experience with Raleigh Electric is good old fashioned customer service. They were professional, polite, and knowledgeable. They explained the issue in a way I could understand and fixed the problem for a fair price. I particularly appreciated the responsiveness and communication from Hannah. She responded to all my questions very quickly and the jobs were scheduled in a timely manner. 10/10, would highly recommend Raleigh Electric.

Alex Johnson: Positive:Punctuality,QualityJosh and Giles did an amazing job installing a light in our stairwell and redoing some wiring in our guest room. They were on time, extremely polite and did an excellent job. We had a few obstacles and they found great solutions to all of them.

Wendy Aube-Sibbett: Very knowledgeable staff. Bend over backwards to be as helpful and quickly scheduled as possible.

Corey Webb: Amazing

Rob Wilson: This is a top-notch professional and established electrical contracting company.

David Zager: Called around midnight with urgent request. Was told the on-call technician would be given message. Followed up at 8am to discover they no longer service residential -- at least not in Raleigh -- but this doesn't really explain 1) why representative who answered the phone didn't know this fact and 2) why I had to follow up to discover why my request hadn't moved in 8 hours.It's totally fair if you no longer service residential, on-call representatives should know this.

Barbara Nagel: On Monday 4/25/16 at 9pm, my electric box had a melt down, and I had no electricity. I was referred to Starr Electric, and I am thankful that I was. They actually answered the phone at 9pm and gave me my options. The next morning, they were at my house for an estimate, and gave me a very fair price, so I hired them on the spot! By 1:00pm, the supervisor arrived at my house with the new box and fuses, and started to work, HIMSELF!!! A little time later the electrician arrived and they worked together until 4pm. In the mean time, they had also notified the inspector of Garner and he arrived shortly after they were finished, and approved the work. Progress Energy was also called to restore energy, and I was back on the grid by 5pm, THAT DAY!!! This is the best customer service...EVER!! Everyone was professional, and knew what they were doing, even the office was professional and courteous!! I will definitely call Starr Electric will all of my electrical needs!

GR C: My heater quit working, so I called for service through my PSNC service contract. They sent Starr. The electrician found the problem quickly, went and got the necessary part and installed it, and I have not had a problem since. He was friendly and courteous, and also gave me tips on choosing a filter. I am very pleased with the service!

Tracy M: Starr Service is THE BEST company. I have been using them for the past 3 years and every time I receive outstanding service.In emergent situations such as no heat, no hot water, pipes leaking they respond ASAP. The staff in the office is always friendly and quick to get a technician to my house. Technicians are always polite, quick to diagnose/fix the problem, all with reasonable pricing.I highly recommend Starr Service Co. without reservation!

A Z: We had a disconnect on our HVAC system melt when the weather was 8 degrees outside. Our home service company sent them a work request and I called within 5 minutes of it going through. I was told that the next available time they could get the service disconnect replaced (which is less than a 1 hour job) was 6 days away. So I explained politely that 6 days without heat with a 4 and 6 year old at home was too long, did they have anything sooner? They responded "no" but you could find someone else. Overall, the operator was nice but with no flexibility or empathy towards this situation I would give the overall experience a 1 star.

Matt Rogers: This company sent two technicians to our house on two separate days to fix our heater. After all of the time scheduling and being available and the money we paid them they still have not fixed our heat. It is the middle of January 50degrees inside.I called and spoke to the manager Robert who could not care less that we had no heat after his "professionals" had failed to even diagnose the problem with our unit after two visits.Having paid for something to get fixed that was not fixed was bad enough, but to add to it Robert was delighted to insist that they would not be coming back out and that as a member of their local community they really had no interest in getting our service repaired or even attempting to resolve the time and money we wasted on their "service".Wow, that moment you realize that the company on the other end of the line would rather let you freeze all winter long than do the job they came out to do.

Adam Orentlicher: Used Starr Service Company for my HVAC repair in October/November, 2011. Had no heat on one floor of my home. Called them on a Friday, soonest appt was the following Wednesday. On Wednesday the tech came, diagnosed the failure, and ordered the parts. In stock the next day, but Starr stated the next available oppty to install the parts was the following Wednesday. Tech showed up the following Wednesday - 4 hours late - didn't have one of the parts, and unable to get the parts as it was 5PM. Stated he'd come back Thursday with the parts. Didn't show up. Told me he was swamped, would come Friday. Didn't make it on Friday either. Finally showed up Saturday and did the install. Over two weeks from start to finish. Poor communication. Poor scheduling. Do not recommend, choose a more reputable company.

Denizen 926: Not helpful.

Andy Hardison: Great selection of tools. Great service.

*The Fuller Family*: Went here for a three day course on Siemens PLC Programming using TIA Portal. The instructor, Mike Milton, was most helpful and patient throughout the entire training. He answered all my questions with informed and accurate information, proving his expertise in Siemens products. I highly recommend anyone seeking this kind of specific training to take this course! I hope I will get the opportunity to further my knowledge and possibly take another course offered by State Electric in the future! Much thanks to both State Electric and Mile Milton for this enjoyable experience!

Jesse Anderson: Nice electrical supply house. Very friendly and helpful staff.

Andrew Mazzeo: Very knowledgeable staff had what I needed. The only problem I see is not having enough stars to give State electric and it's employees

Travis Strickland: Usually have everything we need in stock and very pleased with service from all departments

noah stark: Very good service

dipak 396: They have everything here!

Nate H: Helpful bunch of folks, fair pricing.

Keith Lassiter: Good service on the counter and with sales. Good prices. Good customer service

Robert Andrews: Electrical supplies in stock at a fair price.

vicente arzate: They have good prices in electrical material and tools