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Shipping and mailing service
1. Custom Postal -- Neighborhood Mailing and Business Services Center - Raleigh
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· 30 reviews
7550 Creedmoor Rd #104, Raleigh, NC 27613
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4worldlovers: 
Custom Postal located at 7550 Creedmoor Rd Suite 104, Raleigh NC is the go-to resource for packing, shipping, printing and business service needs of the residents and businesses of Raleigh, NC. Our team of dedicated, professionally trained experts understands the meaning of Super-Star Customer Care—we focus on saving you time and money by ensuring you get the right products and services at the right price—in a single, quick visit.
Custom Postal located at 7550 Creedmoor Rd Suite 104, Raleigh NC is the go-to resource for packing, shipping, printing and business service needs of the residents and businesses of Raleigh, NC. Our team of dedicated, professionally trained experts understands the meaning of Super-Star Customer Care—we focus on saving you time and money by ensuring you get the right products and services at the right price—in a single, quick visit.
Pat Daniel: This is such a convenience and blessing to have so close by. #grateful!
Jennifer Li: Awesome customer service. Friendly and great staff. Thank you so much for packaging my things and for prompt and efficient delivery!!
Nick Rucker: I think keeping peoples identity confidential as to who uses a P.O. Box or incoming mail at their store is important unless their is something illegal going on. I won’t get into details as it is no one else’s business.
North Carolina Horticulturist: For spending an hour driving around to find a DHL drop off location, I made my way to Custom postal for the first time. Ludwig was incredibly helpful. He was able to not only help me with the DHL package, but he also helped me with a FedEx and UPS package. He was very friendly and gave excellent service.
Jeanette Knoll: Great Services
Dale Floyd: Family run, always professional and friendly.
Brooke Wessex: I’ve been going to Custom Postal for a while and they’ve airways been friendly and great to work with. Yesterday I was returning pillows & the postage was going to exceed the cost of the pillows. They spent over 45 minutes replacing the pillows in separate smaller boxes until finally the postage was less than the cost of the return. While I was there, a gentleman came in with wrapping paper. He was proposing that night and bought boxes for his gifts. Because he didn’t know how to wrap the gifts, Kelly wrapped them for him. And because he was getting engaged, they didn’t charge him for the box. Those two examples are emblematic of their community spirit. Glad to know them and support their local business. Highly recommend!
Nestor: Shipped something here for the 1st time. Kelly was super friendly, courteous and really listened to my needs. Highly recommend for all your shipping needs
Mia Burwell: Stopped in for the first time to ship a small package. The guys in the store were so helpful! I was disappointed that they couldn't also take my Amazon returns, LOL, but I'll definitely return in the future when I need to ship packages.
Mary McCrery: I have stopped by and used their services a few times. I find their prices are reasonable, and they provide excellent customer service. They listen to your requests for mailing to make sure they make the customer happy. Thank you.
Molly Adamek: I went here to ship a package internationally because they were listed through DHL and it is local - due to rates they suggested USPS instead. Sure that works, but I wrote down the address and told them the return address and somehow they put in an old address I haven’t lived at for nearly a decade and they put the destination address in wrong. I didn’t realize this because there was no screen to double check like they do at UPS and FedEx locations. So basically the international stuff wasn’t done right (they didn’t have me fill out customs forms) and the package got returned to an address I don’t live at anymore. I tried calling them in case they received it anyway, I had to call the post office and go and they searched but this package is missing. So now I’m out a lot of money and had to rebuy the item and ship it through somewhere else. I really recommend going somewhere where they will let you double check the shipping addresses on the screen or show you the label first before putting it on. This has been a stressful experience and they weren’t mean people so I won’t put one star but I don’t recommend this local place over chains due to this experience.
Freddie Gerry: Great neighborhood postal center.
Neal Isaacs: This pack & ship plus mailbox center is near my office and I love the friendly customer service and the fact that it's a local business that's been serving our community for decades. They always take the time to make everyone feel welcome...
Tom DiGregorio: I have been a customer and PO box renter since they opened for business.When I go in there I always feel like I am with friends. A great friendly and professional staff. Three years ago myself and 7 other went to Scotland for a golf trip. Kelly more than graciously let us drop off our clubs at Custom Postal so the shipper could pick them up at one location and ship them to Scotland. He did this at no charge to us just as a friendly gesture!
karen George: I've been a regular customer of Custom Postal for 15 years. I use their po box service, buy stamps, cards and fun little gift items you don't find in other stores, as well as send and receive packages there. I know the price of stamps/shipping is a little higher there, but its soooo much more convenient than driving out of my way to the post office to stand in a exceedingly long line. Well worth the savings on my time and gas!The people that work there have been there for years and some decades.They are wonderful and are an extension of my team as I own a small business. Always friendly, courteous, very helpful and knowledgeable.A great asset to our community! I highly recommend them!
Jonathan Denton: I went to this store for convenience but now if given the choice, I would go out of my way and wait in a long line at the PO before I go back.1) I expected prices to be higher, but $15 for an $8 flat rate envelope is ridiculous.2) The main reason I'm writing this review is because Kelly (I heard him give his name to someone) was about as rude a store owner/employee? that I have encountered, and he didn't even wait on me. He was very rude to the Amazon driver who came into his store and then he carried that on to the next customer he helped...because he wasn't wearing a mask. This isn't the platform for that debate, but there are appropriate ways to address people and he failed miserably.
vinyrg1: this store located in my neighborhood and would be very convenient for me to mail ups or usps packages except for one thing... Your pre-shipped labels are never scanned and mailing receipts are not available for customers. i lost two packages this way because i had no prove of mailing package . I much rather drive to Strickland UPS store or Creedmoor rd UPS store to get great professional service with printed receipt
Fahz Diaz: Kelly is five stars all around! They really are part of the neighborhood and a great asset to the community!
Scott Shuffler: Maybe they were just having a bad day but they were pretty rude. I won’t be returning.
Stephon Jeffries: Mailed off my refunds
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Shipping service
2. Ship On Site - Raleigh
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· 107 reviews
10911 Raven Ridge Rd #103, Raleigh, NC 27614
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Victor Nwosu: I came here to have my application for TSA Pre-Check processed and was highly impressed with how easy the process went. The location was easy to find. The representative who assisted me was super friendly. She gave clear instructions and made the entire process so simple. Highly recommended!
Burvee: Oh my. This place is amazing. The people here know their stuff and get you in and out with a smile. If only every business could hire such competent and efficient people. 💯
Caitlyn: Super easy and fast for TSA pre check!
English Bernhardt: Went for my TSA precheck enrollment and was in and out in less than 10 minutes. So quick and easy and the staff were incredibly friendly!
Reginald Best: I had a wonderful experience !!! Carolyn was great !! I recommend this location to everyone.
Vanessa Maniuszko: Very convenient and speedy service! Staff members were friendly and helpful!
Steve Paolini: 🙌🏼🏆 HAZMAT EndorsementLet Me Start out that Lori & Carolyn were a huge help. I said I would share my story and maybe it will help someone. Im a truck driver that just moved here from FL. My CDL was about to expire, my plates n reg. As well as my Hazmat Endorsement. I went to the DMV everyday for 2 weeks going through hoops just to get my CDL changed to NC and Renewed with Hazmat again. The DMV was no help. I wish I spoke to you both sooner. So if any other Truck Drivers are moving here from out of state looking to get Hazmat put on. Save yourself time. Get your NC ID first, then come here to do your fingerprints and then go back to DMV to put Endorsement on. The DMV failed to tell me this because they did not know, it’s sad that I had to tell them. I hope this helps someone in the future, Also Bcuz I am prior military and also had a Hazmat before you will be happy to know my Background check came back at 7pm. 8 hours after I left your office. I know u said 2-6 weeks. Figure I would tell you on here when you see this. Thank you again ladies Lori & Carolyn 🙏🏻🙌🏼
Rachel F: Carolyn and Lori assisted me today at Ship on Site for my TSA Pre-Check enrollment. They are a well oiled machine and so efficient! I was there for 5 minutes total and they made it so easy. I saw they offer a bunch of other services (shipping, notary, etc) that I’ll be back for.
William Justice: Hannah and Carolyn where very helpful. Especially with us older people that can't use computers
Engin Arslan: Very professional and efficient. Enrollment of a TWIC card was seamless and pleasant.
Tripp Razor: TSA PrecheckOn Friday, March 3rd I received an email saying that my TSA precheck appointment was cancelled at another location. I walk into the Ship On Site on Durant Rd at 4:30 on that Friday without an appointment and Lori took care of me. She was understanding of my situation and informed me of the process going forward.Thank You, Lori !!!
Jim French: I tried to get TSA pre-check last minute before a flight the next day. They took my appointment with 1 hour left in the work day. I had no wait. Thanks to Lori for making process was smooth, quick, kind, and enjoyable.
Teri Edwards: Michael and Hannah were rock stars! I tried to get Pre-TSA done in Cary this morning and their scanner didn’t work right! Ship on Site got me in as a drop in and I am set! Many thanks for great customer service with a smile!
Patricia M: Wow!! What a great place. Hannah made everything super easy to sign up for TSA PreCheck. Go here. They also ship UPS, USPS and FedEx too and will advise you on the best way to get your package to its destination!
shannon Priester: Completed my TSA paperwork super quick.
Andy Babcock: the person who helped me today with my TSA Precheck application was very efficient, and also very kind. I really appreciated that!
John McGuinness: What a great store! Hannah was a complete delight. Got my TSA approval as well as fingerprinting for securities licenses at this terrific store very professional with a optionality for carriers to ship packages….go here!
Hannah Rowerdink: Many thanks to Hannah, Carolyn, and Lori for being so kind and helpful every time I come in! Service is always fast and easy!
Robert Atkinson: Thank you Michelle for your great customer service.
John Joyner: Many thanks to Carolyn for her polite and patient assistance. I had a very important package that needed to go to a very important client and get there before Christmas. She could not have been more helpful. Such customer service is why I only use Ship-on-Site Raleigh for my business shipping needs.
Frank Warf: Having the need for TSA Precheck, I went to Staples. Because I am a healthcare work and excessively wash my hands, they were unable to get clear fingerprints. I was referred and recommended to Ship On Site by Staples. When I arrived to Ship on Site, Michelle greeted me as if she already knew what I needed. The process with Michelle was smooth, seamless and quick. She was able to achieve what was needed and within 24 hours, I received my TSA notification. I definitely will return to Ship On Site when I need to ship my Christmas presents!
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Mailing service
3. Qwik Pack & Ship Raleigh - Raleigh
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· 5 reviews
2920 Forestville Rd Ste 100, Raleigh, NC 27616
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4worldlovers: 
Qwik Pack & Ship Raleigh located at 2920 Forestville Rd # 100, Raleigh NC is the go-to resource for packing, shipping, printing and business service needs of the residents and businesses of Raleigh, NC. Our team of dedicated, professionally trained experts understands the meaning of Super-Star Customer Care—we focus on saving you time and money by ensuring you get the right products and services at the right price—in a single, quick visit.
Qwik Pack & Ship Raleigh located at 2920 Forestville Rd # 100, Raleigh NC is the go-to resource for packing, shipping, printing and business service needs of the residents and businesses of Raleigh, NC. Our team of dedicated, professionally trained experts understands the meaning of Super-Star Customer Care—we focus on saving you time and money by ensuring you get the right products and services at the right price—in a single, quick visit.
Magick By Nature: Poor customer service they don’t understand simple concepts of sending certified mail, and then get an attitude towards customers who regularly patronize this location never again I will go somewhere else. Well, I’m well respected..
Steven K: Great company. Awesome team. Super helpful. Highly recommended. 👍🏻👍🏻
Michael McFall: Every time I go in there the customer service is great and they are very helpful.
hxrst: Pleasant and easy experience renting a Uhaul I would recommend using them.
Kayla McCarthy-Miller: This is my most frequented local business! They have excellent customer service, which is a rare find and is very much appreciated. Have used them for shipping and printing services.
Matthew Duberville: Unreal customer service, my new first stop for any occasion shipping!
Dawad Norville: Great and quick service. Very knowledgeable.
Ali Goodman: I paid for an overnight delivery and it was not delivered. I’m went back and spoke with the employee he said he would check out the situation and call me back. Never received a phone call. More than a week later my son still doesn’t have his package and the owner will not give me a refund for the service I paid for. The owner push the blame on the postal service. I will NEVER use this place. He didn’t even try to do anything for the inconvenience. I understand why the employee never called me back. The owner set the standards.
MARIO MALABUNGA: Fahz extended our expectations! Aside from a very fast and reliable service, he went above and beyond making a great quality work. Customer service is exceptional as well! He and his company is the best in the area. Trust that he can do any job with excellent results. I normally don’t do reviews but his products and service deserve a great review and hopefully may help other people if they need any printing products or service. Thank you again Fahz!
Mo Sma: Excellent fast service. Very convenient one stop shop for shipping and printing services . Absolutely deserves a 5 star.
Julie Thomas: I LOVE this place and the team. We had a Fedex shipment for a return that the receiving vendor never claimed they rec'd. We lost our tracking info. The team helped me right away, with a smile and I got what I needed to get my refund! It's convenient for packing/shipping and their team really cares about their work and their customers. I take a 5-star review very seriously so highly recommend!
Dylan Rhoades: Fahz & Audrey are amazing! Very personable & professional , I go to them for all shipping needs. Fast customer service as well
lseneway: I always appreciate an atmosphere of friendliness and confidence when I have to do errands that eat into my day. My experience was pleasant, I was in and out quickly and I left knowing I had nothing to be concerned about. That’s worth money in itself.
Benny Rodriguez: Helped me with some printing. Great Customer service.
Grateful Queen R: worst customer service.Rude and didn't deliver service as promised.
Angela House: Fahz, Thank you so much for your exceptional help! I had a great deal of docs, scans, e-file and you did all. Great professionalism and polite. I was happy to learn you guys at QWIK PACK & SHIP are a One Stop Shop with all the various services, making 🔑, notary, passport, printing, shipping, photos and more. You'll be my go to place for help.Thank you again!
John Merrick: I wanted my computer equipment sent next day delivery. Did not get my electronics until four days later.
Danny Wong: Very close to where I live, have all my shipping needs, they also take passport photos, AND has a notary! Truly a one stop shop. Plus there's no line, I'll be going here from now on instead of the post office which is about 15 minutes away!
Jessica Harriman: This place is fantastic. Great place to have a mailbox and facilitates all of my shipping and packing needs! Owner is super friendly and they provide a lot of services. Just got a batch of magnets made. They were great!
Jocelyn Warren, AParadigmShiftEvent: I cannot say enough about the service I get here. This is my go to printing, passport, shipping service. Fahz is amazing And goes above and beyond ALL THE TIME. The entire staff is friendly and makes everything easy. I highly recommend!!
Reigne Pineda: Mario was so pleasant and helpful. Great service and vast knowledge. This my new spot vs the UPS store.
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4. United States Postal Service - Raleigh
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· 58 reviews
311 New Bern Ave, Raleigh, NC 27601
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Jay Foster: Returning an item in a small box and didn’t have it tape up and the lady said that they didn’t have a bit of tape smdh went to the next location and amazingly that had tape 🙌🏾
vinyldesignsllc2021: Outstanding service. Tonya was so very helpful. Thank you!
Crash Gregg: Typical of almost every post office except the one in the Village District), horribly slow service here with usually just one or two employees at the counter. Plus the employees fill up the entire parking lot so there's never any parking spaces available.
Wanda Thompson: I mailed a milestone bday card to my bff on March 29th from this location. Bypassed the closest post office thinking it would get there sooner. It is April 1st and her card has yet to arrive. My sister mailed her a card from our closest post office and it arrived today. And the USPS wonders why we prefer UPS, FedEx, Amazon over their snail mail?? I'll NEVER use this location again and I suggest if you want your items to arrive in a timely manner, you do the same. Doesn't take that long from Raleigh to Morrisville. I could have walked it there faster!! Good thing I also sent her flowers!! And they arrived two fricking days BEFORE her bday. This location SUCKS!!!!!
Tim Bradley: Thank you for the referral from the insurance company! Incredible new roof installed by Local Quality Roofing
Firas Amro: Great people.
Jacquet Brown: My favorite post office. I drive past my closet post office to do important stuff
Tamira26: Tonya was amazing stopped in today at 4:55 pm and she took the time to tape my package up and make sure it was secure to withstand any damages in transport. End of the day and customer service was still top tier thank you Tonya
quanique: Never had an issue
Myra B: Don’t tell you anything but expect you to come prepared
Kelly BW: No complaints- I needed to forward mail for a family member who passed away. As usual for this location I was treated kindly by the woman who helped me. This is in complete contrast to the grumpy, rude worker I encountered at the Holly Springs location who barked at me about not having the document she wanted me to have versus what the USPS website says I need to have. I find when you treat people like you want to be treated, everyone gets treated better.
BeOptimistic4213: I’ve noticed a lot of negative reviews here related to frustrations regarding passports and although I can’t speak to this, this is my second time coming to the post office and have had a good and pleasant experience with ALL staff members even people waiting in line have been friendly with one another. Both times I arrived within 10 to 15 mins of closing and no one has been rude or impolite if anything helpful. Last time the woman who closed the door even let some people come in at 5pm before she closed. So…just dropping this to let them know I’ve appreciated my visits!Update: Came again today (Ive been mailing off clothes I’ve sold on PoshMark and this is a convenient location to stop after work) and I can’t emphasize enough how great and friendly everyone is. Staff updated me that perhaps one individual who may have been a source of the negative reviews is no longer employed there so come pay them a visit for your mailing needs!
Lisa Fellman: What a relief to find a knowledgeable person to take my passport photo! After taking one myself using the online tutorial from the state department and being rejected to going to another vendor who did not follow guidelines, I walked in, was asked to wait even though I didn't have an appointment, and was graciously reassured that this my photo would not be rejected!
Dilan Mattison: If you would like an idea what hell is like, try doing business at this post office.The website to book an appointment for a passport for the most part just doesn't work. After much frustration I booked an appointment. I come in on time for this appointment and wait at the desk for passports where no workers were while workers at the other desk just stared at me with no suggestions. After a hot minute I go to the other desk where mailing is done and say I have a passport appointment. I'm then told the passport "agent" is injured and I was called and there was a message left telling me this. I would like the record to state I was never called nor was there a message left. I was then referred to another post office where I can only imagine what kind of psychological torture awaits me there.Here's a picture of chocolate milk
Chalisa Williams: They have the worst customer service EVER just Horrible customer service. They were close to closing and I was there to ship somethings to my sisters. I started writing the label on my package only to notice I left my phone in the car with the address . I asked the AA woman with the locs if I had enough time to go to my car to grab my phone for the address and she replied “we’re about to close” RUDE AS EVER. I mean she hardly looked up from what she was doing. I’m not mad that she said no but it was her tone and body language. I went to leave out and the door was locked so the other AA lady came to unlock the door . She just unlocked it didn’t say a word so I said have a nice day she didn’t even want to say it back . What’s going on at this post office cause the workers moral is lost . Maybe they need some new workers with a fresh approach cause clearly the ones they have aren’t happy about something .The whole atmosphere in this location is depressing. The location on Sunnybrook road is better it’s welcoming the workers speak as you come in and leave.
Jay Livingston: They’re still letting you schedule passport appointments but their agent conveniently calls out sick each time. Sister location they refer you to is temporarily closed.Book it one month in advance and it still won’t matter.
Ann P.: Moving back to Raleigh and my experience at this location was very unpleasant. Lady at the counter who serviced us was rude for no reason. Wrong information given about postal box because she did not want to be bothered. The postal box I received had black soot covering the inside. The young lady we reported the incident to was professional and apologized. Parking is also tight. Not sure I will stay at this location.
Kimberly Weitkamp: Very kind and helpful
Sandra Mariano: Steve is absolutely AMAZING! I submitted my passport renewal application to him, and even though I hadn’t made an appointment to have my picture taken, he kindly did so after he finished up with his customer ahead of me. Steve is very professional and 311 New Bern Ave.is lucky to have him.Thank you Steve for your EXCELLENT customer service!!!
Mbye Fam: I had an appointment scheduled 3 weeks and they called to Cancel my appointment at the very last minute for reasons best known to them. Very disappointed.
Natasha T.: I had a great experience about 6 months ago but my last 3 trips have been awful and not worth going back. I can do with the black female does not care to do her job. I don’t know her personally and do not care to.
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5. United States Postal Service - Raleigh
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· 19 reviews
806 Oberlin Rd, Raleigh, NC 27605
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Eric Chancy: No problem with this being on the backside of a church. Using resources sparingly, I get it. Two post offices within 3 miles of each other closed between 12 and 1 - incredibly shortsighted.
justin k: 4.5 stars because I had a large amount of certified mail to go out (work related reasons) and the guy working was so helpful between the amount of cert mailings and other people's mailings. Definitely an A+ for being really helpful to all the customers. Always a great place to do mailings here.
Evann Pollard: Tried calling the linked line from USPS and I guess no one wants to answers the phone…
BETTY BOYD: Stephen/Steven moved to this post office from New Bern Avenue he gave such great customer service that I now come to this post office which is closer to my job. Very nice and professional environment.
Leigh Watkins: NICE People BUT CLOSED during Lunch - should be noted on their hours - closed 12 to 1.
David Harrison: The personnel at Oberlin Road are Excellent! Very helpful, knowledgeable, and efficient. Adverse reviews are about postal service reorganization and hours, not the current staff. And the signage on Oberlin Road is inadequate... it’s behind the church, no longer across from Harris Teeter. I enjoy going there, for a change!
Jean Goodwin: WARNING CLOSED 12-1
Akiko Takahashi: Best service ever!
dan smith: There’s nothing wrong with taking lunch, but if you’re going to close for lunch, your hours of operation should reflect that you close for lunch.
Ruth Brandin: Google maps took me here didn't see it from the street. Post office is BEHIND a church. And there is only a small itty-bitty street sign too, really? So if you pass the church, you passed it. Great, nice staff.
J. Franks: A small location tucked behind Cameron Village. The staff there are incredibly helpful and friendly. I enjoy going there to send out my packages and is my favorite USPS location in the area.
Erin Watkins: This was my first time at this “new” Oberlin location since it relocated, and it was great. Both ladies were super kind, understanding, and helpful – even though I ran in like a bat out of hell at 4 PM! They even made me laugh. This is a win for the US Postal Service!
Elle Chanel (Blank): For those in the review complaining about this location, with only 3 employees, closing from 12-1 for lunch should take their business and entitlement to dictate operations to a bigger full service USPS or the UPS down the street that'll charge you extra to mail regular mail.Stop whining all the time. You don't like it, don't go. Simple.
Jason Honeycutt: Never seem to be open during the actual hours of operation
Avery Shaffer: Cool place!
Em: The women working there are always kind to me and go above and beyond to help me with my packages!
Grace Salo: Friendly workers, great service! I went around 1:30 after the lunch rush.
Stacey B: Please update the hours on your website if you’re going to close from 12-1pm. Also, these hours (9-12 and 1-4pm) make it impossible for anyone who works a full time job to use this post office.
Tierra Knight: I've shipped two international packages from here and they're kind and patient! Packages also made it to their destination!
Joe Belanger: They are not open from 12-1pm. PLEASE UPDATE THE HOURS!!!!
Meredith Delavergne: The Post office is at 806 Oberlin Road. It is behind the church and it is attached to the church. Just drive around to the back of the church. Parking is great and so is the service.
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6. United States Postal Service - Raleigh
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· 24 reviews
300 Fayetteville St, Raleigh, NC 27601
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Cheese Ham: My printer is broken so I had to get a shipping label in another way. I tried label broker for the first time, and didn't receive the QR code until hours later (so at the time when I had to get the package out, I just thought I wasn't going to receive the email), and I thought just having my label broker ID was enough. The clerk was extremely rude to me, cutting me off while talking, and not at all helpful. I know that I was confused and probably annoying, and I know that working with the public sucks but I was definitely a little taken aback by her attitude when I didn't approach the desk with rudeness.
Linda Jabbar: The lady there today on Friday 1/14/22 was the nicest postal person I’ve ever met! Thank you so making my trip easy and efficient :)
Tara Francis: Not busy at all days before Christmas right before closing. In and out in no time at all.
LEE JOHNSON: I am so "f"ing tired of these automated so called customer service computer programs that never never never have the option that you are looking for. At least put an option in there to talk to somebody!
Mike Nguyen: My package was return to sender without delivery attempt or missed delivery notice on door. Seem like they don't want to work on Sunday and pushed my delivery date to Saturday and didn't even try to deliver it at all.
John Barris: Got notice that my DHL package was delivered. Went out to the mailbox and got my mail but their was no package. So I call at 3:24 and I am told their is between a 50 and 50 minute wait timeto talk to someone. Great...
ivan juarez: They keep on stealing my checks
Tomer Katz: They mailed me something I left at the counter. Amazing!! Thanks :)
Allison Howard: With all of the recent detrimental comments that have been made about the USPS in the Triangle area, I must give high complements to the service received at the downtown Raleigh post office. Outstanding professionalism and customer service received from Jackie and Allen, in particular. Extremely appreciative.
Kayla Atnip: I was in and out, and Allen was able to help me with something that took two times and way too much frustration at the location on Oberlin road. He was very professional, and helpful, and I will make sure to go to this location from here on out.
Capitol Smoke Of Raleigh: Jackie and Allen are some of the best people I have the pleasure of seeing on a regular basis. No matter if im shipping 5 first class packages or picking up a few stamps.
Peter Sherman: I found mid-morning to be good time to go - there was no wait for me. The employees were friendly.
Freethinker 1: Don't go during lunch hours you will have great SPEEDY service. Go lunchtime the speedy goes out the window! Still great service.
Fran Brown: The friendliest thing in that room was the yellow pens with the followers. Never again!!
Sylvia Reyes: 4/18/16 at 11:24 am ET. Lovely tax day...this postal clerk must have had a bad weekend. I went to have my tax return envelopes post-marked. I requested to take a photo of them before she put them in the processing bin. She inappropriately stated, verbatim: "That's a lot of drama. You are living in a fool's paradise. If they say they didn't get it, they didn't get it." I stated NOTHING, simply thanked her. I have filed a complaint with the USPS. This postal clerk's name is "Cyndy." Avoid her.If there was a "zero" star rating, that's what Cyndy would get.
Izhana M Rawi: The senior staff is not friendly, I pity new staff who's having hard time to help me with the international parcels. Sangat memenatkan!
Sean Brown: No reasonable parking and next to prison.
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7. United States Postal Service - Raleigh
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· 59 reviews
3919 Beryl Rd, Raleigh, NC 27607
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Chase Cares: Nice little post office, there was no line when I went and Friday morning.
WolfBenz: Our packages were thrown all over the place in our mail delivery room for the Wade Park apartment complex. This is ridiculous and unacceptable. There was an attempt to place the piles at the base of the appropriate mailbox area, but the proper approach was to either place it in the correct mailbox or in a locker so that they were not mishandled, stolen, or otherwise lost. By the time people had rummaged through the piles, it was impossible to know what package belonged where. This is clearly a lazy, undisciplined, and careless delivery person. Now we are going through the process of trying to find our package and, ultimately, trying to obtain a refund from the supplier. Absolutely poor customer service, to say the least!
Jessica Story-Johnson: The staff here are so kind and caring. I drive from Fuquay to mail things from this specific location because I know everything will get where it needs to go. Love this post office!!!!!
Susan Odaniel: Always love the customer service. Never have to wait long. And they always have a nice variety of stamps in stock. I drive extra to go to this location.
Abby Parker: This is my favorite post office in the area. The staff is helpful, efficient, and very patient when I have questions or need guidance. I wish there were a few more parking spots, but everything else about this USPS office is wonderful!
Ellen Arthur: Don’t know If this is the post office that Supposed to be delivering my mail but it’s the closest to my new place so - I get More Wrong mail in my box than right - I get mail & packages - like Some Poor Vets VA stuff - in the same batch of mail I have gotten 3 Other strangers stuff - All Wrong Address too - I’ve been waiting abt a month for a replacement Drivers License -Probly went to some Stranger somewhere elseAdd. Now I am Not getting ANY mail at All for at Least a week & a Half now - Still have a Paid for Legally Required ID in the mail Missing for a Month now - I Also am Disabled &!on SSI & they Will Cancel my Benefits If I don’t Respond to their letters with the appropriate paper work - Which I am Not Getting. WAS getting mail for me here along with 3 Wrong addresses & names mail - Wrote Here about That. Now Finny NO Mail. I Did call the number & lodge a formal complaint but That was 3 days ago - Not heard back yet
Jennifer Gilmore: follow up: I went back to talk to them about it, and Rosalind was belligerent and uncaring. When pressed to discuss it, she threatened me with trespassing! I filed a formal complaint.Original review. I came to the post office at 1:28 pm to buy a roll of stamps which would’ve taken two minutes. unfortunately, they had already locked the door for their lunch. That starts at 1:30. Even though she came to the door to explain this to me and I showed her what time it was, she turned around and said that they were closed for lunch and shut the door.Now I will have to come back at another time which will take far more than the two minutes she could’ve spent selling me some stamps.
Katherine Flaherty: I go out of my way to visit the post office on Avent Ferry Road to avoid this one, even though it's closer. The staff is weirdly aggressive, the parking is awful, the hours are terrible; it's just not worth the hassle.
April Haight: I forfeited running a couple of errands on my way to make it here on time and they closed at least 5 minutes early.
Walnut Rental: If i can give less than one star i will. Roslyn was very rude and unprofessional. Very bad customer service!
Samantha Lillian: If there was a zero, I will put that for the disgusting service I got from Roslyn. She yelled at me just for standing in line. I got confused to why she acted like that and just asked her why she was yelling and being rude. Her answer was that she will show me what rude is! I've never experienced this kind of treatment. Every time I come to this place the employees are not nice and have ugly attitudes, but this was the worst time ever! She really should be fired! She is so unprofessional and has anger issues
luvcoffee454: Not a lot of room inside to wait and the parking lot is hard to get in and out of plus limited parking spaces.
Elizabeth P.: I go out of my way to come to this location. For over a year now the ladies there have helped me send all kinds of packages for the best possible price. They are so sweet and helpful. I don't know that it's possible that this is actually a USPS location. The employees here are too perfect ❤
davonte spruill: Nobody wants to speak to an automatic response all day!!
Muhammad Shams: Worst post office customer service experience.. WORST
Joel Heumann: I post at this location almost every day. Usually I do not require help from personnel. Yesterday, I asked for a mailer of a specific dimension, and was shown 2 options. Today, a different counter person told me there was no such thing. When I insisted, she called me nasty. This is no way to treat customers. When you've seen something with your own 2 eyes, and then are told you're wrong & nasty, that's bad customer service.
mussarat asim: If you are having a good day and want to turn into the worst day of your life, just enter this post office and the two ladies will hunt you down there with unprofessional attitude and ver bad customer service. You will be discriminated like crazy. I wish i coud give them 0 rating. DO NOT GO there if you want to have a good day..
Maria Doyle: I 100% disagree with the negative comments here. I arrived 8:55AM (the office opens 9AM) and Sharon saw me right away and with a smile. She was very professional and friendly. At 9:10AM I was on my way home. The customer who was next in line also conversed with Sharon and it was obvious she knew her clients using this postal office. I will be using this office again!
Laura L.: Been going to the post office for years. It really is terrible. It smells like mold and the people are not friendly and are slow. Usually end up waiting an incredibly long time in line.
Kristina Gudovskikh: I came at 1:06 and it is closed. No sign on the doors .nothing. Just closed. Nobody inside. The lunch is at 1:30 as for their schedule, so I don’t know the reason for being closed on Monday at 1:06
CHARLES: Extremely nice workers!Helpful and very friendly (:
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8. United States Postal Service - Raleigh
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· 42 reviews
4901 Departure Dr, Raleigh, NC 27616
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朱丽莎老师: Lobby door was locked when I came to check the mail. A Sunday afternoon. Lobby is supposed to be open. Staff are wonderful, though. Super helpful!
Cheryl H: Always friendly & wanting to help.
Guy Smith: Great local post office.
Lisa Parisi: Don’t pick up mail in morning have to wait till after 4:30 which is not right. Time sensitive letters need to be delivered. Not acceptable.
Nary Khoeum: The two women here are absolute angels. I’ve gone to a few different locations in Raleigh where the workers are rude but I’m sticking to this location because of the workers. They are so sweet, professional, helpful and patient. They try their best to be fast yet efficient with each customer.
VIRGINIA GILLEY: So very nice they are so overwhelmed and always I treat them with kindness 😊❤
Alex Green: I had no idea they didn't open til 9:30, but a friendly woman let me drop off packages 35 minutes before opening. Appreciate it!
Rachell Wallace: Love this location! I visit pretty frequently and the staff is super kind and helpful!
Ashley Thomas: I love this post office. The women who work here are so sweet, helpful, and patient despite being overworked and underpaid.
T Scarboro: Lack of customer service. I arrived with a package and the electronic barcode for the Post Office to print and affix the shipping label to the box that contained an item previously purchased that I was returning. I did not have tape when packing the item but I knew from prior experiences at other USPS locations tape is available and the staff will use on items being shipped by customers. Not this location! The clerk stated I needed to purchase a roll of packing tape instead of simply using the packing tape that was literally next to her on the counter. Better service needs to be offered to customers. This was the first and last time I will visit this USPS location.
Richard: I filled out the mail transfer form and it worked a couple of times. Then it stopped working.then I received information that my mailbox at 437 Rosehaven Dr had quite a bit of mail in it and 2 packages. Neighbors took it to the post office and they said they would hold it. One was a prescription. Someone didn’t implement the transfer. I would sure like to get the mail being held. So if you at the post office get this please send me my packages and mail. To 178-2 Amberwood Lane Jefferson NC 28640.
Mike WAtkins: James, the postman filling in is the rudest postman I have ever met. I have been going to this post office for several weeks now and have been charged a certain rate for my packages by the nice ladies who work there. James who was filling in tried to charge me a different rate and when I try to explain it to him he would not hear me. I asked for one of the ladies who work there and he refused to go get her. He lacked any sort of politeness and was very unhelpful.
Bre Amoako: Lazy and delivers with no care or consideration.I shouldn’t have to make a custom deliver instruction for y’all to know to deliver my package to my door!
Glenn Banks: I used to get very good service at this office and I’ve had a PO Box here for several years. Now I get a lecture every time I come in without a mask. Tried to explain that I have a medical exemption to the governor’s illegal mandate. She didn’t want to hear it. She kept repeating “next time you have to have a mask.” She didn’t want to give me my package which, I believe, is a federal offense. So is refusal of service under ADA. Failure to wear a mask isn’t even a state or local offense.
Alex Johnson: I left out without getting my package delivered because the lite skin lady that wear the glasses was disrespectful on 10-14-20. Smh
Ana Hernandez: Love the helpful ladies. They always help me right away, they always ask if I need help. Thank y’all!
Sean Lopz: Bad service nd they are thief's
A Journey: Nice people. Very helpful.
Jonathan Ellenburg: Just moved near this branch. I sell on the internet. Wow. I've Never had a small Post Office Near me. Nice People...Helpful...Great! I've Been treated terrible by so many Postal Clerks Over the Decades.....Well Gotta Go I Think I'm Tearing Up.... I'm So Happy.....
MJ Dancefanatic: Looked up where area code 27604 my location/address is receiving mail. Internet said this postal service. The mailbox doors are being left open on a regular bases. Mail is found on the ground. Receiving neighbors mail on regular bases. Makes me wonder if my mail is being put in other peoples boxes. We have door locks in our mailboxes. Other neighbors have talked to each other about this issue. They say the mailman is being lazy and careless. Please check into the issue.
Mansoor: Nice little post office that I found in this area of the woods in raleigh. Was suprised its still open with all the cut backs post office going thru. Any way easy in and out. A little line with only one worker doing everything and the other @ lunch. But overall its the post office no real point of complaining any ways. Oh ya closes @ 430 monday to friday and closed on weekends.
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9. United States Postal Service - Raleigh
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· 68 reviews
8081 Brier Creek Pkwy #101, Raleigh, NC 27617
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John Tworkowski: Someone needs to remove this. They no longer have postal services at this location
Olivia D: This location is closed.
Kevin Betancourt: Don't waste your time , this is permanently closed.
Mila Lamparska: This info needs to be updated, there is no post office here
Catherine Kha: USPS no longer is inside Hallmark store at this location. Lady there says it closed month and half ago.
Ashley: Generally had negative experiences here, but return because of the convenient location. Today I was informed by a Hallmark employee that it’s permanently closed and has been for 3 weeks. FYI- Google still shows it as open.
Cheryl H: Dropped off mail. Mail handlers always pleasant & thorough!
mabani hernandez: If it could be rated zero I would. My gps took me here as it is listed as a post office & mails packages. As soon as I walked in lady had an attitude. I guess she hates her job. Couldn’t supply me with tape unless she sold it to me. I’m like ok fine. Then she said we don’t do QR codes or print labels. When I said I thought this was a post office she replied with its a hallmark store. Yeah. So what exactly they do here except an attitude of hating their job who knows. It’s a constant complaint that has gone on for years judging from other reviews. If you can avoid this place please do it’s not like than can do anything a post office does. Might as well just put a mail box there & call it a day.
David Blankenbuehler: Fantastic inventory and great staff.
Dean Bangera: The lady behind the counter was very rude to me. I needed to ship one small package and she was rude and made comments during the entire process.
Amol Thorat: Quick and easy
Celeste V: The lady at the counter refused to give me one of the free white boxes that every other post office has available
Antonio Gutierrez: Fairly quick and friendly service.
Glorietta Motelli: This is so far the worst location for the USPS. The lady there is rude and disrespectful. I am never coming back to this location. Also the lines are insane because the lady is slow and lack of knowledge.
Mia Casas: If you want to start the day with the wrong foot, go to this USPS. The woman in there is rude and has not idea what she is doing, lines are a problem all the time. TERRIBLE PLACE! Do yourself a favor and go to Florietta RD to do your USPS diligence.
N P: I have been in the area for long but never had any experience like I had at this USPS location. Lady who works there around noon shift is super rude. Better to go to UPS , people are polite and respectful their.
Beth Morin: I’ve been mailing at this location since July, 2021. The several times I’ve used this location, the clerk has always been friendly, knowledgeable and helpful.
Betsy Burns: Please please please update your website when this location is closed!!! There is an update link on the website. It’s been so frustrating over the whole year - open, closed, open, closed closed .
Jamie K: New employee as of about 6 months ago and she’s very pleasant! Glad they got rid of the old employee she was sooo mean!
Lizzy French: Quick and easy visit, they have a mail drop box so I literally walked in and dropped it in the drop box and walked out! Thanks again!
Kentoria Wright: The lady is sweet, but she definitely needs help. Hire her some help.
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10. United States Postal Service - Raleigh
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· 270 reviews
2100 Lake Dam Rd #37565, Raleigh, NC 27606
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Shay Lynn: As you can tell by all the other reviews, they misplace packages, deliver them to the wrong address, & falsely mark them as delivered. This is my 4th time submitting a missing package request for misplaced mail. Do better!
Sonya: The staff is wonderful and it's always a pleasure to see them.
Matt Pittman: Multiple packages stolen by employees of this location. Ridiculous.
Hayan Alhariri: I had a terrible experience at the post office today. The customer service provided by an old white man working there was beyond disappointing. He was incredibly difficult to deal with and super rude. It was obvious to me that he didn't like me because of the color of my skin, and his behavior was blatantly racist. The way he talked to me was unacceptable. He showed no interest in helping me, and instead, made the experience of visiting the post office extremely unpleasant. It's disheartening to see that there are still racist individuals like him working in public-facing roles, especially in today's world. I visited the post office on 5/4/2023 at 1:00 PM, and I would advise anyone who values good customer service and basic human decency to avoid dealing with this particular employee.
steph vicen: Best post office around here. The employees are super friendly and never in a bad mood. They know how to treat their customers here and they're super patient.
Neil Ansley: Routinely falsifies delivery scans, even when unnecessary. Our carrier is an angel and deserves to work for management with integrity.
Ian Redmon: frequently misdeliver mail and never pick up the phone.
chen yuhan: nice staffs
Wendy Kristina: This is a special "Thank you!" specifically for Terry. A month ago a package was designated as delivered to my post office box according to the tracking. However when I went to pick it up it couldn't be located. After 30 minutes of searching, Terry called me to let me know it can been found and I went to pick it up. I realize scenarios like this can happen from time to time but I was really stressed out in the moment. It was an especially small package (birthday present) and apparently was misplaced momentarily. I am very thankful to Terry for going the extra mile to locate it within the office. He is always friendly and provides great customer service!
L K: I have had packages coming through this post office containing prescriptions from my mail order pharmacy get lost or delivered to the wrong address (many miles away) and signed for by people who are not me. Very shady and illegal. They will also leave notices in my mailbox saying they tried to deliver a package and there was nobody home to sign for it (not true). Then they want me to sign for the package and leave the signed slip in the mailbox. If I do this, then the package (again, mail order pharmacy required by my insurance) is not delivered.
Marquis Mateo: This is the worst post office I've ever had to deal with. I've had nothing but missing packages and mail. The USPS is a joke of a service.
Ethan Aliff: Derrick was so helpful and precise helping me with an important package. He even let me know the safest and fastest way to mail my important package. He gave excellent customer service!
Maison Bergeron: I always have great experiences at this USPS location. Terry is such a joy to speak with and always helps me out! The staff here is so kind and knowledgeable.
Casey Wells: Very friendly and helpful staff at this location! It's the only one I visit now.
Anna: I hate the post office usually but the staff here are amazing. Literally they walk in line offering suggestions on how to save money on shipping and offered peppermint during the holidays. Only one I'll go to!
GEN V: You want to trust that your return package will get to its destination. Mailed it on 11/21 from Raleigh, going to Georgia. The tracking number says that it is in Durham as of Dec.9. What in the world is happening?? Called and went to the facility, got the runaround. I need my package or get it to it destination.
Kendall T: They are so nice and helpful here. This is my favorite post office!
Clark Nichols: My new mail carrier from this location is a liar. My tracking shows the package was delivered at the mailbox. I call customer service and they contact the courier. She goes back to check and says it wasn’t put in the wrong mailbox, and that it’s stolen. This is a flat out lie, because our mailboxes are individually locked. So she either locked the package in someone else’s mailbox and they kept it, or she lost the package and lied to cover herself. USPS won’t give me a refund because it was sent first class, so now I’m out $46 thanks to their mistake they won’t own up to. First issue through countless packages, but highly dissapointed in their integrity.
Anna Waldman-Brown: Thank you Dave for cleverly and courteously redirecting my package! Everyone I spoke to on the phone was super professional, and provided some of the best customer service I’ve experienced anywhere. Would highly recommend.
Ellen Arthur: Moved here to Kent rd a few months ago gotten Tons of Othet people’s mail - Invluding a change of address notification & Some Poor Vet VA stuff - a neighbor 2 neighbors in fact told me - She - I’ve not seen her yet Mixes up Evetones mail Every time I am Supposed to have a Replacement Drivers License . Nowhere to be Seen - I am in a biz owner service industry 13 yr 5 ⭐️Rating - Bc THAT mess would be Over before it started.Add. I have now received NO mail other than a few mass mailout flyers for over a week - I am on Social Sevurity partial Dissability - Benifits I could Lose IF I don’t Respond in a certain time line With tht enclosed paper work.Add. I have revived NO mail other than mass mailer circulars for a week & I Was getting mail to this address I was in the Same batch getting stuff for two Other people including a change of address response & some poor dudes VA info. I am on partial Dissability which I could Lose if I don’t return paperwork to thtm in a strict time linit
Shelley Lawrence: I had a great experience at this post office. Came in with an issue about certified mail and everyone was polite and helpful. Naturally, a line of people came in after me and at most post offices they would have rushed you out, perhaps even without solving your problem. In this case, I did need a managers approval for something, and both Terry and Dave were very helpful and understanding. They resolved my issue and were so pleasant to deal with. The other counter service staff also seemed polite and friendly even though it was busy. Great team!
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Shipping and mailing service
11. The UPS Store - Raleigh
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· 58 reviews
4441 Six Forks Rd, Raleigh, NC 27609
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12. United States Postal Service - Raleigh
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· 42 reviews
6320 Capital Blvd Ste 120, Raleigh, NC 27616
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13. The UPS Store - Raleigh
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· 73 reviews
514 Daniels St, Raleigh, NC 27605
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14. United States Postal Service - Raleigh
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· 150 reviews
236 Sunnybrook Rd, Raleigh, NC 27610
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15. The UPS Store - Raleigh
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· 103 reviews
6300 Creedmoor Rd Ste 170, Raleigh, NC 27612
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16. The UPS Store - Raleigh
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· 82 reviews
4501 New Bern Ave Ste 130, Raleigh, NC 27610
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17. The UPS Store - Raleigh
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· 62 reviews
324 S Wilmington St, Raleigh, NC 27601
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18. The UPS Store - Raleigh
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· 54 reviews
3434 Edwards Mill Rd Ste 112, Raleigh, NC 27612
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19. The UPS Store - Raleigh
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· 56 reviews
9650 Strickland Rd Ste 103, Raleigh, NC 27615
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20. CES Mail Communications Inc - Raleigh
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· 6 reviews
2319 Atlantic Ave, Raleigh, NC 27604
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