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1. Lowe's Home Improvement - Raleigh

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· 1809 reviews

4601 Capital Blvd, Raleigh, NC 27604, United States

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2. The Home Depot - Raleigh

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· 911 reviews

9517 Strickland Rd, Raleigh, NC 27615

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The Home Depot: what do users think?
Lawrence Rollman: There were eight of us in line at the “Pro” check out, line isn’t moving at all bc of a problem the one employee working the register was having. I looked around and there were SEVEN employees in the vicinity including the lady working the register, including a manager, and only two were obviously doing anything, one was sitting in a chair looking at the people in line waiting to spend their money at Home Depot. You’d think they’d want to get your money and keep you happy getting you out quickly but my experience is that this is how Home Depot approaches customer service.
J J: It's a good home depot.
Simin Imanirad: Always love it
Colton Tingen: I thought this was a good location but I would have to agree worst customer service ever. I've walked through this store on several occasions and was never greeted or asked if I needed help finding anything. Most of the staff looks to go out of their way to avoid you.The straw that broke the camels back however was when I pulled up in the parking lot at 7:59 pm to return rental equipment at 8:00 pm on Sunday when it was due back only to be yelled at from the entrance after I had loaded the equipment on the cart that they were closed and that I would have to come back tomorrow to return the equipment tomorrow morning. Thats cool except I live in Cary. My feedback would be don't tell some one to bring back their rental at 8 pm, or allow customers to schedule that return time on Sunday if you are going to be closed at 8 and not allow anyone to return their rental at that time.Apparently they did the same thing to another guy as I was standing in the parking lot writing this review. He just left his equipment at the front door.Silver lining to the experience, a team member named Janey (sp.) at least had the courtesy to come up to me in the parking lot and apologize. She also encouraged me to talk to the rental team in the morning as they usually will be reasonable due to the inconvenience. Thanks Janey. We'll see what happens in the morning.
Blane Rice: Being a native of North Carolina , I was a dedicated shopper of a competitor. Lately I've been shopping at Home Depot since I had a couple of bad shopping experiences at the competitor. I've found HD employees are very helpful at this location and I count on needing some assistance and advice at this kind of store . The availability of products seems better than the competition lately. I think I'm a convert to Home Depot.
Erick Rodriguez: This Home Depot has just about everything in stock that surrounding area locations seem to constantly have out of. I always enjoy this location. Although it feels smaller than most.
John Warren: Great people, great time of day to go! Morning, 10am.
Sal Moolah: The people who work the register are so unfriendly and disrespectful. I remember a time I shopped at Home Depot with my father and it was an adventure. Today, I get the worse customer service.
Ashley Hutchinson: Great
Tom Francisco: There employees are more concerned about call in and online order then taking care of their customers in the store. There employees also like parking close to the store and take up customer parking spots.
Matthew Sharpe: Ordered a dryer and it's supposed to deliver tomorrow. Just got a text saying it has been rescheduled for another week from now. I called and was told it's on back order and nothing I can do about it. I told him they would have known this when I ordered it a week ago, not just the day before it's to be delivered. I'm guessing someone forgot to actually order it.
Steven Shelton: What an unorganized place.
Roger Himmel: The employees are helpful. They will take you to where things are or tell you on what aisle to find the item. A little grungy at times.
Isabella Freeman: The worst customer service experience of my life. I made an online order back in March, it was damaged during shipment and returned to the wearhouse. I had to call and follow up on the order instead of someone contacting me to let me know, refund my money or ship a replacement. When the second order arrived I received no notification. When I called to inquire I did not know I’d be making 3 long phone calls where I was placed on hold for nearly 30 min each time and promised return phone calls that never happened. It’s almost June and I gave up on the whole thing and got my money back. This was absolutely abysmal service and I will never order a product from Home Depot online again.
Jay: No one available to help me after asking several times. There were plenty of employees standing around at registers with few people checking out, but no product specialist to be found. I left and went to another (non-big box) hardware store nearby, where they were very helpful.
V M: Tried to find a special bit for snes'Too specialized for The HD
Adam Arcadipane: This is a nice home Depot but it is a little bit smaller and limited. The worst part of the whole thing is the parking lot. The spots are way too close together. Most of the clientele have trucks. What were they thinking??
Jennifer Jones: LOVE the flowers and seems like they get deliveries almost every day. Staff very friendly and helpful. I think I'm addicted to Home Depot hahaha
RICHmike: Took 50min of being in the store to buy a grill. We stood at the front of the store for 35min waiting on RICH the manager to grace us with his presence to unlock the grill. I'm not sure how this gentlemen ever became a manager. Thank you for the rest of the staff that tried their best to help us. If I were homedepot I would greatly consider retraining RICH on proper customer service. He went so far to say he tried to come to the front, yet my wife stood there waiting the entire time with out him coming.
Randy Overton: I want to give credit to a few employees at this HD location. Shell, manager of Appliances Dept., Diane at the service desk, and Denise in Appliance sales. All three ladies were great to work with in solving a problem my wife and I had with our order and delivery. Shell made sure the delivery manager knew about what happened so it could be corrected. HD is still our go to for Home Improvements. Stock is great also!
Oak Miller: Good location

3. Foundation Building Materials - Wake Forest

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· 5 reviews

708 Finger Lakes Dr, Wake Forest, NC 27587

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Foundation Building Materials: what do users think?
David Lewis: Pretty good place to unload. They have an inside bay for unloading during the rain and they’re pretty quick about unloading. In and out in under an hour. I would come back again.
Chris Hall!: GRATE‼️‼️
Johnnie Evans: JK-47 is my bro
Erik Morris: Inside bay for untarping loads, nice people, quick & efficient

4. The Home Depot - Raleigh

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· 1148 reviews

4901 Capital Blvd, Raleigh, NC 27616, United States

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The Home Depot: what do users think?
Samantha Warren: I usually come to this Home Depot and it’s a good experience, and, today Steven in the paint section really made an impact with his customer service skills! Thanks for helping me find another store with more of the product I was looking for in stock!
Tony Beasley: The Crapital Boulevard location is always well stocked, not crowded, (when I go), friendly associates who are always helpful and knowledgeable about all products and their locations. Check it out for your DIY needs!
Thomas Staff: Tobias was first class. Despite other colleagues not being willing to help him I.e lazy, Tobias problem solved the situation and sorted as quickly as he could. Thank you Tobias
Jes: Avoid.
Keshia C.: I picked up an order that was ready and had to wait 20 mins to get it. Customer service was 5 out of 10.
jeferson patiño: Craft program for kids, free familia plan every 1rs Saturday month.Excelente plan para niños y niñas, manualidades en Home Depot primer sabado del mes 9 am.
Charlotte Collins: No one helped, and 3 employees watched me struggle at the register while lifting the items.Will not return.
Jesús Alexander Guardia Fonseca: Excelente y Magnífico Lugar para Comprar Productos y Herramientas en General.
Juuaan Peeresz: El peor servicio al cliente home depot se molestan por que viene a recoger algo que ya esta pagado desde un dia antes y no esta lista mi orden molesto tendria que estar yo😅
Justin: Terrible customer service rep. Don't order anything to be delivered to this store. They will give your order to someone else. Didn't even check my ID even after they had already given part of my order to someone else
Jamie Hunt: Nice people, good service, but store layout needs to be more contracting friendly!
Myriam Susana Puente Jara: Que bien me fué aquí, pude encontrar lo que necesitaba, hay buena atención a los clientes. Sí que disfruté mi visita a The Home Depot, volveré. 👌😀☘️🍀🎸
Bryan Kristoffer de la Silva: We were standing in the drapery section for a good 20 to 30 minutes, and not one employee offered assistance. We only chose to purchase products here because the prices were good but do not expect costumer service of any kind.
Lynetta Spells: Jessi was amazing as a women it can be overwhelming sometimes especially wanting some help. But she made my experience so good! We need more people like her in this world! She truly loves her job and it shows
Breck S: Great place for tools
Steffen Schmitt: Good assortment, friendly and helpful staff
jeff romano: Really really need more people working there to help sometimes it's very hard to find someone to help you on a certain area
Yvette Holmes: This is the second Home Depot that didn't have a person in the appliances department to answer questions. The customer service people did their best to get the answers I needed. I believe her name was Abbie. She went over and above to find the information. She was patient and stayed on it until she found it. I found her to be very helpful and polite.
Wafaa Darwish: Good storeGood customer serviceI got machines from them it doesn’t work I returned it back and they refund me and I got another one
Christopher Heath: The best place to buy shingles Home improvement items bath fixtures kitchen fixtures you name it they have it all and the best prices to L***** is okay but Home Depot has definitely got them beat they are top-notch they are upping their high spot of the Fortune 500 companies for a good reason they know what they're doing and they have helped very helpful employees to help you find what you need and I'm very happy with them so far and I just really wish the best for them and I keep shopping with them two to three times a day unfortunately that's part of my job I am a contractor that goes in and out all the time and I do know a lot about what I'm talkin about here if you need anything for your DIY projects they are the place to go.. The Price is Right and most of the time they would is in good shape not all been warped up like the other place that I know of some time
Wendell Perry: They don't have enough people to help you find what you need and when you find someone they just point and don't show you or better yet walk you to were the item is. I just want to know if customer service is important to these big retailers nowadays?
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5. Lowe's Home Improvement - Garner

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· 1905 reviews

1575 US-70 West, Garner, NC 27529

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