Best Rope Stores Raleigh Near Me

REI West Marine Great Outdoor Provision Co. Harbor Freight Tools DICK'S Sporting Goods Westlake Ace Hardware The Home Depot DICK'S Sporting Goods The Home Depot REI Northern Tool + Equipment Lowe's Home Improvement Westlake Ace Hardware Walmart Westlake Ace Hardware Walmart Supercenter Dover Saddlery Northern Tool + Equipment Lowe's Home Improvement Walmart Supercenter

1. REI - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 339 reviews

4291 The Cir At N Hills St, Raleigh, NC 27609

Address Website WhatsApp
REI: what do users think?
KW: I recently joined the cyclist life style, so I made a pit stop at REI Six Forks to pick up some equipment for my new bike. I was greeted with a smile and received white glove treatment. Kira assisted me along the way with product recommendations as she is an avid cyclist. She was amazing, and I appreciate the time she took to explain the purpose/value of certain equipment. I appreciate the excellent service at this location and will be back in the near future.
Brian Ratti: Probably the worst REI location for mens clothing. Looking for mens hiking shirts, I managed to find less than 10 total, excluding the REI. Same issue with shorts.
chan ham: Friendly staff and excellent location. However, my brompton was not ready as email and forgotten. Make sure you call to see your order status rather than just trusting email notifications.
Christopher Sanderford: They have it if you need it for your outdoor experience. Just be prepared to hunt parking due to being at the mall
Kayla: I am very delayed to getting this review up, but I wanted to give a special shout out to Reid, Lilly, and Beck. You guys were all so welcoming and warm which was very much needed for the time I was experiencing. Reid especially did an amazing job setting me up for success in order to live comfortably out of my car. He was very thoughtful and kept my best interests in mind when showing me around the store and picking out what I would and would not need. I’ve been to many REI stores and am a member, I can full heartedly say that this team fully exemplifies what I have come to benchmark as the REI experience and why I will only ever go to this outdoor store. You all showed me a kindness during a dark time in my life which I will never forget. Thanks again for providing both the products and knowledge I needed to be safe on the road.
Jonathon Cesaro: As always very knowledgeable friendly staff.
H. Gutierrez: GREAT store, very nice staff, and a good long-distance hiking class
James Willcox: Unparalleled customer service and customer care. Knowledgeable staff committed to helping customers not just selling products. REI is committed to the ecological balanced partnership between people and the enjoyment of the outdoors.
Summer Hedges: We picked up a roof box that we ordered online. The team members encouraged us to park at the loading dock, helped us open the box, inspect for any issues, and walked us through installation and gave us a lot of tips for use. So friendly and helpful, even on a busy weekend day. If we had to figure it out on our own, I am sure it would take 3 times as long! This will enable us to take an awesome trip with our pups later this month!
Patrick Dalton: Friendly and attentive staff, very helpful!
Lifting Covered: I’m sharing my experience in case it helps others. I’m sure it didn’t help that. This is the first time I’ve ever been into this mixed use development area and it was nice weather on a Saturday, hence very crowded.I ordered a bike rack to pick up from this location. It took me some effort to figure out where to park, and my only option was the parking garage. For pick up, you need to stand in line for the regular checkout counter. When it was my turn, the associate was able to locate the rack and because of the size it was on a dolly. I asked if I am able to bring my car because I parked in the garage. The situation was new for them so they said I should be able to park in the curbside pick up spot and not get towedIf you do this, be prepared to go back inside to get your item, load it and then bring the dolly back to them. Next time I’ll either do curbside or go to another location that’s more easily accessible.
Ca'ren Hudson: I came in for what I called my “hiking starter pack” and each and every employee I talked to was beyond helpful. Want to give a special shout-out to Cameron, Morgan & Beck who helped me find my pack and my shoes. I can’t wait to keep coming back!
Joel Oliver: Always helpful staff. And love the dividend
Luis Suarez: Loved that the team took the time to help me find the right size boots. Great customer service.
J Greens (therealjgreens): Several super friendly people here. Great experience.
Michael Shanken: Neat store with anything you need to enjoy the outdoors. Hiking, camping, biking, rock climbing, whatever you need, they have it. Friendly staff are always willing to help. This location is 2 stories, but there is an elevator in addition to the stairs.
Michael Saunders: Great customer service
Alison Williams: Had to exchange an item and Jack was so helpful and so accommodating during the transaction. I always have a good experience here.
Muniba Khan: This was my first time at REI and I had a great experience. We came to get hiking shoes/boots before an upcoming trip to Asheville. We knew absolutely nothing about hiking shoes and the staff was so incredibly helpful and spent a lot of time with us explaining the different options and technologies in the shoes. I left as a new REI member and with a pair of shoes I'm really excited about!
Tyler Satterwhite: Stick to selling outdoor equipment and chill with politicized marketing and branding.
Sarah Matthews: This location has the most helpful and friendly staff. Great selection, too.

2. West Marine - Raleigh

Verified

Verified

· 78 reviews

3027 Capital Blvd #111, Raleigh, NC 27604

Address Website WhatsApp
West Marine: what do users think?
Tim Dang: Was not able to get much help over the phone for a water pump and a trim/ tilt switch. It’s also hard to get a hold of the their staff.
Oliver Maxwell: Tom always provides excellent service, he's the main reason I always come back to this store.
Elinor Angel: Waste of time. Seriously the business edited their hours a week ago to make it look they're open every day. In actuality they are closed on Sundays and Mondays. Thanks for wasting my time driving 20 minutes to get here. Will be ordering online from a different business.
V Miller: Friendly and helpful staff!
James Fouts: Very helpful and friendly service. Unfortunately they didn’t have the latch I needed, but they provided other options to find something that should work. I’ll definitely be back in the future for other items. Thanks!
Daniel Parham: Had a great experience. Very helpful and good selection. Dogs allowed!
Raymond Jeter: Very helpful staff.
Mitch Gaines: Drove an hour and they're closed during open store hours. No sign or nothing. Thanks for nothing.
Jose Cabrera: They did not have the part, I asked him for help with the correct sizes, and in a very bad way they told me no, a very old man who works there
lee mcfarland: Thorough inventory, well organized. Very clean place with helpful friendly staff. Reasonable prices.
Ricky Taylor: In June I applied for one of the assistant manager positions and was offered the job by Ms. Wainright, which I accepted. I received an email to fill out all the employment paperwork and I completed all forms within a few days. I was suppose to start the second week of July. When I called for my schedule, they said Ms. Wainright would call me back. I have not heard back from anyone. Is that how you should treat potential employees. I’m sorry to share drama like this, but people should know how they operate at the Raleigh West Marine Store!
Marina Kalinin: We needed a coast guard approved life jacket for our kid, something that we can trust to float and will fit well. Got to the store, were directed to what we needed and were in and out in 10 minutes. Great experience.
Tonya Downing: Very helpful, friendly and had what we needed
Darius Clark: Convenient place to get boat stuff.
Christopher Council: Nice people. They've probably got what you need for the boat. But how is a boating supply place not open on Sunday?
Deanne Sampson: Great customer service and fast shipping, I ordered parts and supplies for my husband as early Christmas gifts and I'm very pleased. I will continue to shop with West Marine.
Dave Long: Good group of people. Its water and fishing stuff, what else do you need to know?
Steven Helbert: Not only do they lack basic knowledge of their products but their extremely overpriced selection is very limited.. I highly recommend not shopping here
Ben Kiefer: Ordered a hydraulic steering fitting, one week in and still no shipping info just a note that says could be delayed because of covid. Already purchased from another vendor and repaired the boat. I was told I can't cancel my order because it is shipping but still no shipping info. They let me know I could return to the nearest store 2 hours away. I guess I can pay shipping again to send back if it ever comes.
Sheila Hale: Has what's needed. Other than that.. neighborhood
Clinton Franklin: The best selection ,and the best help .if you have a boat ,you really need this place .

3. Great Outdoor Provision Co. - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 251 reviews

Cameron Village, 2017 Cameron St, Raleigh, NC 27605

Address Website WhatsApp
Great Outdoor Provision Co.: what do users think?
T whitetail: Store had a good sale going on. Super friendly shoe guy.
Ed Vennik: Great selection, and knowledgeable staff.
Preston Ball: Needs better hiking clothes, especially for women.
Melanie Knight: Great place to shop for all kinds of provisions, including nice clothes--even for just regular living (there's a nice selection of shoes & socks too!). Just took my husband there on his birthday, and he picked out two summer shirts and a pair of socks. The people there are friendly and offer help when needed but are not overbearing. While the inventory is all new, stylish, and made in accordance with emerging technology, the customer service is wonderfully old school. Highly recommended.
Eric Hepburn: Great staff and service! John got me setup with my new kayak and trailer. Very knowledgeable and always ready to help! This is how you retail!
Jane Seo: I had ordered an Eagle Creek luggage and proceeded to this store to purchase. I couldn't find the item on the floor and asked an employee to help locate the item. I explained that I had ordered the item online and received confirmation. He seemed annoyed and walked us over to where all of the Eagle Creek items were located. The specific item that I ordered was not there. He then stated that not everything shown online is ACTUALLY available in the store, that it's not always in the inventory. He didn't bother to check in the back. Instead, he went to the front computer and kept saying that the store doesn't carry item. Eventually, the register showed the item in store. I persisted but he did not seem to want to help me make this purchase.
Andrew Smith: Friendly staff! Peyton was extremely helpful in answering my plethora of questions. Thanks again!
Nuna Business: Staff VERY knowledgable and helpful. When asking about items in store-they knew exactly what I needed. Always a pleasure to shop here.
Jim Cokonis: Good company and store. The selection of kayaks and knowledge of staff is VERY good. (This is what brought me in, they are a Hobie dealer)The only reason this is not five stars is one communication was dropped but it is not earth shattering.They also have a nice selection of ladies apparel for my wife.The store also teaches classes on fly fishing, tying and more.
Edd Hughes: Has everything you need for outdoors!
Ugo Vuotto: Friendly staff did not feel rushed or pressured into buying anything, Parking around xmas was a bit challenging, but definitely not their fault. Good brands are available.
Brian Ratti: Good quality products, good selection of dependable brands.
Sam Sigarto: Love that store.
Teresa: I went here to buy a pair of hiking shoes and the staff here was really helpful. They helped me try on different styles and sizes. I didn’t feel pressured to buy and I ended up buying a pair that was on sale. I learned that their return policy is about a month long, which is much shorter than REI.
Wes Hall - WalksOnOne: Great store and exceptional staff
Dave McWatters: Very helpful staff and they carry a good selection of gear.
Jeffrey Howard: Great selection and very reasonable prices!Sales and clearance racks are worth taking your time to go through!
Jill Mertens: Good service without being too in your face.
Mike K: Great store and people. While they didn't have what I was looking for today, I had fun shopping. Not sure how they make the floors creak in a modern building, but I love it.
Ray Barnette: Tremendous selection of outdoor wear.
Sean Deacon: Very friendly and helpful team, good selection of gear

4. Harbor Freight Tools - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 1098 reviews

3302 Capital Blvd, Raleigh, NC 27604

Address Website WhatsApp
Harbor Freight Tools: what do users think?
Jeffrey Graper: Good selection of affordable tools. This location was kept up well and staff were helpful.
Chris: Tools, tools and more tools. I bought stuff just because the prices were so low.
justin oconnor: Terrible customer service and unsafe products.
Eddie Alonso: Let me start this off by saying that I am a huge fan of Harbor Freight. But this visit on 6/21 has left me extremely unsatisfied with the company. I purchased a few items totaling $66.96. I attempted to pay twice for the items and both were declined. Thankfully my wife was able to cover the amount for the items. After checking my account I noticed that I had two processing transactions for $66.96 and $51.35. The first was the full amount and the second was trying to process the remainder of was in my account. So not only was I charged what my wife paid, but also my declined payments. I went into the store to speak to the management and she assured me that it would drop by the morning and wouldn't do any further investigating. Fast forward to 6/22 and both payments went through and I am out the $118.31 from the 2 declined transactions not including the 66.96 my wife paid. Called Harbor Freight Customer support to see if something could be done, but got no where with them. My only hope now is that my bank can correct this situation quickly. As minimal of an amount as this may seem to some people this put me in quite the bind for the remainder of the week. Just putting this out there for everyone to be a little more cautious when paying at this location.
Jess Paxson: It's got all types of Tools
Nathan Ortiz: Wouldn't let me return an item and claimed because I had opened it already. Literally no mention of that in my email receipt, just that I needed proof of purchase and be within 90 days. The older man was also short with me and rude. Drove to the Cary location and they took my refund no questions asked. Maybe need to retrain your employees on making up their own rules.
Jay H: Harbor freight!
Richard Sweatt: Very convenient
Adam Kane: Cant beat the prices
Liam j Salmon: Disrespectful worker, Cranky when I tried to return someone
Teven Claxton: Love this place. Don't let the neigh sayers distract you. They have teirs of item from cheap to great.
Tom: Just gotta know the prices for goods before you enter. Very good combination for price and quality if you know what comparables cost elsewhere. There are some exceptions but genetally speaking, very good place to look for non-big box store brands.
Joshua Taylor: I purchased a new replacement air compressor pump, the McGrath style twin cylinder and once I got home and unpackaged the pump I realized the pump was suppose to come with the side air filters for each cylinder and they were not packaged in the box with the pump, manual and gaskets. I drove back to this store and spoke with the manager Alan and he stated I needed to unbolt the entire pump and bring back for them to inspect but he could not guarantee anything. I was then informed I had to make a third trip back to this store an hour from my location for them to just look that picture and receipt was not sufficient. I do not suggest this brand pump or this store based on this type customer service and inconvenience. Oh it gets better there is a restocking fee should I want to return it all and purchase somewhere else that has all the parts that should come with the pump.
Keith Frank: Not too big on doing reviews but thought this occasion warranted it. I was trying to replace old cordless tools with new options and decided on the Hercules brand cordless tools. With a stroke of luck they had a sales event going on for those items which was great. I was looking for a cordless ratchet and they looked but had none left. They checked the other stores and the closest store that had some was the Wilson store. I drove there the next day and unfortunately they said they couldn’t find any even though their system said they had three. Quite disappointed with that, I called the local store on Capital Blvd to ask them if they can check again if any stores had any since I didn’t get much help at the Wilson store. They checked again but I also added that I was looking for multiple items to go along with the ratchet. After speaking with the manager there, Patrick assured me he’d have one from the sales floor for me and would give me a small discount. I showed up and the staff was helpful and when I spoke to Patrick, he went out of his way to help me and I got a great deal for the multiple tools I purchased. I really appreciate the staff at the Capital Blvd store in assisting me with getting the items I wanted. Really disappointed in the Wilson store for wasting my time with the drive there to be told they can’t find any when their system said they had three in stock. Sorry this is long but thanks again to the staff of Harbor Freight on Capital Blvd.
James Pearce: Helpful staff.
Tabris Fleming: Great customer service!
Peggy Robinson: They have a lot of things for you there. Tools and more.
Thomas Bohlmann: Good place
Kerry Cameron: Great place for good quality off brand tools at great prices.
John Barker: Got a couple of grow lights good price seem to work well
taimur tareen: I was posted there was a giant sale of 30 %. I travelled to the location about 27 minutes away. Bout about 12 items. At the register wanted to know how many item were 30% off? None! I was told I selected those without 30% off. There may be just few but I picked up all w/o sale. Unbelievable. False ad.
Related inquiries Hardware store:

5. DICK'S Sporting Goods - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 547 reviews

3630 Sumner Blvd, Raleigh, NC 27616, United States

Address Website WhatsApp
DICK'S Sporting Goods: what do users think?
Jackelyn Ortiz: My husband has gotten into fishing and I wanted to surprise him with some new gear. Brian was super helpful! He answered all my questions, gave me some suggestions, and was overall super pleasant.
mario borja: Muy atentos todo el personal en todo momento
gerald park: Great Store, had every thing I was looking for. All sales associates were very helpful especially bc Abby
vicfishing 1 y más: Buenos artículos de pesca
LOVE THE BEAUTY OF THE WORLD. Daily magazine.: The brst experience buying sport equipment ever.
Felipe Fierro: I came here for baseball cleats for my special needs son. Miles, Bill, and Daymar (apologies if I spelled it wrong), were EXTREMELY helpful and friendly. They went way out of their way to be of help. I appreciate it more than I can express. We weren't able to find cleats that fit my son's needs, but they earned my business ten-fold by being willing to put in the extra effort for my boy
Alyssia Modesto: Employees were very helpful but my only complaint is the fact it was very warm in there. The employee's even looked hot and uncomfortable.
Lisa Lu: Thank you for having clean restrooms, for your customers to use 😁. That's a very rare occurance in stores, these days.
Steve Edwards: Bill was extremely patient and knowledgeable when helping my wife and I choose a new pair of running shoes. We will definitely buy our shoes here from now on.
Tracy Sansone: I waited over 20 minutes for shoes to come out of the backroom to try on while watching people who came in after me get their shoes. Eventually 1 pair came out...3 sizes too small ! I walked out, but not before telling the manager how terrible their service is !
marks love for watermelon: Saw the most handsome cashier and mf was so cute man 😭😭
Lara Mi: This location is my favorite one to go to. They have way more inventory than some others and always have enough people working. The high ceiling, bridge and escalators make you feel like you’re in the superstore location. Plenty of registers and happy crew.
Capri Rae: This location racially profiles all African Americans that comes in to shop, regardless if they have a bag, look suspicious or not. Also, the management treats African Americans employees horribly as if they don’t exist, don’t get acknowledged, causing them to seek other jobs. This establishment need to be looked into further ! It’s 2023, these types of behavior are not acceptable, can go viral on social media for awareness & should be addressed !
Bridgette Gathings: The attendant at the bike shop in triangle town square in raleigh nc was extremely helpful and he educated us on the bikes that would fit our needs. We bought 2 bikes and he made sure that they were ready for the road. Great experience we will be back for maintenance.
Franklin Olmo: Milton's has never let us down. When we are craving a well-made pizza made with our favorite toppings cooked to perfection. It's always our neighborhood spot, Milton's.
Thomas Hamilton: Came here looking for a new kayak. They had plenty of them in various styles, but only 4 had a price tag on them. I might be interested if the price is right. No staff to ask...but this isnt something I should even need to ask. Management, why are all the tags empty?
Julio Cancel: Good service. A bit high priced but good quality
Miguel angel Escalante Pérez: La persona que me cobró casi me avienta la bolsa, mal educado
Egbert Gracias: Was trying to buy soccer cleats for my son. They didn't have his shoe size for everything he picked, we spent a lot of time but couldn't try or buy anything
Monica Klebes: 10 stars for Andrew and Bernadette. Friendly, knowledgeable, all around nice. Clean well stocked location.
Cortney Stet: Terrible. I went shopping for some new running shorts before a 5k and had my baby with me. I had a backpack on as most moms do for diapers etc. I was followed around the store non stop by employees, making me feel extremely uncomfortable like I was about to steal something. I spent well upwards of $100 and probably would have shopped more if they weren’t so aggressive. To top it off I waited in line because they had so many employees out doing patrols not at the registers.

6. Westlake Ace Hardware - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 327 reviews

6196 Falls of Neuse Rd #100, Raleigh, NC 27609

Address Website WhatsApp
Westlake Ace Hardware: what do users think?
Rich Earley: Great service, 3 to 4 people asked if I needed help. I bought a BBQ grill.
Maggie “Myst1kFlame” Sanders: Didn't spend a lot of time here, however the employees were very friendly and knowledgeable.
David Ross: Well stocked
Denise Rhodes: The best place to get helpful advice, service and quality. We needed stain and sealer for our privacy fence. Called ahead, stain was mixed and ready when we arrived. Other times we've been, staff was extremely helpful in assisting us with advice on a project, or finding just the right clamp or hook. Yes, usually a little more expensive than Lowes or HD, but cannot beat the service.
Caleb Whitmore: Not a good Ace location. I’ve really been enjoying shopping at Ace lately as they are usually super helpful, well staffed, and have good inventory and a good app. I’ve shopped this store in the past, having spent several thousand dollars at it. However today was an extremely disappointing experience.I needed a particular item, an Ooni pizza oven table. I went onto the Ace Hardware app and searched for stores in the area that had it available. The app said this store had it in stock. So, I drove 30 minutes each way to get to the store to buy this item. On arrival at the store, I found a staff member and asked for help finding the item in the box so that I can purchase it. They searched and came back and said that there were none available. I pointed to the floor model and asked, is this one available for sale? To which they said no, we can’t sell floor models.I’ve never met a store that doesn’t want to sell something to a customer, when it’s in the store and available, and the customers they’re wanting to pay for it. let alone a case where the stores on technology said the item was available for purchase, and a customer drove all the way there to go purchase it.I’m sure they get new inventory in all the time, and could simply set up a new floor model once a new item came in.The idea that they would not honor what’s in their App’s inventory that is made available to their customers to search and find is absolutely absurd. I was advised to call ahead in the future to make sure something is available. Well, I can understand the staff’s desire to try to help, and they were very polite, but something is very broken with either management at the store, or Ace Hardware’s corporate technology that they would allow a situation where it says something is in stock and available, it is available at the store, yet they aren’t allowed to actually sell it to a customer, money in hand ready to purchase.Unfortunately, thanks to this experience, I won’t be back to shop at this or any other Ace Hardware anytime soon.
David Price: The staff is top-notch. Everyone is very friendly and helpful!
Lawrence Cole: Great hardware store, friendly people fair prices!
Emanuel Davis: Went to have key made senior person wasn't interested in helping me
Leigh Holloway: Incredibly helpful staff. Lance spent significant time with us to help make a decision on a yard equipment purchase that fit our budget and set us up for success. We were so appreciative!
Makeit Talk: store does not take apple pay in 2023 1 cashier was not friendly and said he could not check me out cause his hands were oily😑 while the other cashier was nice and polite apple pay is something they don’t except. door greeter was nice.
Ann Thornton: Friendly helpful staff!
Ren Pridgeon: Had keys made. Quick and friendly service.
Dan dV: If you walk in and you need some help fixing something broken in your house, the service provided by some of the staff varies Widely...... I have met some not-so-helpful staff at this Ace Hardware. On the other hand, some are really capable and helpful.
David Edwards: I am here around twice monthly and never been disappointed. Staff is friendly and helpful and they often have hard to find household repair parts. Best ACE in the area!
Mai Mclean: NICE and cleaned.and got everything needed when I came for.
Clifford Graham: Awesome place. The people there are very helpful and friendly.
Brad Winkler: Has all the items a big box store has with customer service as a plus!
L C: My go-to hardware and bird supplies store! Everybody here is always super friendly and helpful!
Mark: Been to this location several times and always experience great customer service.
Ramon Levine: The staff is always helpful and knowledgeable. Always someone to help you find what you need.
Josh Fasola: This place is great for a quick trip to the hardware store, even if you're not quite sure what you're looking for. The staff is easy to find, there is always someone close to the door to greet you. I've gotten in the habit of offering my greeting then simply stating the item I am looking for. If I need help with the specific item, the staff member that greets me can help or will quickly locate someone who can be of more help. I've never left this store disappointed with my experience.For sheer volume of stock go to a big store, especially if you know what you are looking for. If you want some friendly help and maybe a brief introduction to some of the finer points of your project or chore, Westlake Ace Hardware is the place to go!

7. The Home Depot - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 1148 reviews

4901 Capital Blvd, Raleigh, NC 27616, United States

Address Website WhatsApp
The Home Depot: what do users think?
Samantha Warren: I usually come to this Home Depot and it’s a good experience, and, today Steven in the paint section really made an impact with his customer service skills! Thanks for helping me find another store with more of the product I was looking for in stock!
Tony Beasley: The Crapital Boulevard location is always well stocked, not crowded, (when I go), friendly associates who are always helpful and knowledgeable about all products and their locations. Check it out for your DIY needs!
Thomas Staff: Tobias was first class. Despite other colleagues not being willing to help him I.e lazy, Tobias problem solved the situation and sorted as quickly as he could. Thank you Tobias
Jes: Avoid.
Keshia C.: I picked up an order that was ready and had to wait 20 mins to get it. Customer service was 5 out of 10.
jeferson patiño: Craft program for kids, free familia plan every 1rs Saturday month.Excelente plan para niños y niñas, manualidades en Home Depot primer sabado del mes 9 am.
Charlotte Collins: No one helped, and 3 employees watched me struggle at the register while lifting the items.Will not return.
Jesús Alexander Guardia Fonseca: Excelente y Magnífico Lugar para Comprar Productos y Herramientas en General.
Juuaan Peeresz: El peor servicio al cliente home depot se molestan por que viene a recoger algo que ya esta pagado desde un dia antes y no esta lista mi orden molesto tendria que estar yo😅
Justin: Terrible customer service rep. Don't order anything to be delivered to this store. They will give your order to someone else. Didn't even check my ID even after they had already given part of my order to someone else
Jamie Hunt: Nice people, good service, but store layout needs to be more contracting friendly!
Myriam Susana Puente Jara: Que bien me fué aquí, pude encontrar lo que necesitaba, hay buena atención a los clientes. Sí que disfruté mi visita a The Home Depot, volveré. 👌😀☘️🍀🎸
Bryan Kristoffer de la Silva: We were standing in the drapery section for a good 20 to 30 minutes, and not one employee offered assistance. We only chose to purchase products here because the prices were good but do not expect costumer service of any kind.
Lynetta Spells: Jessi was amazing as a women it can be overwhelming sometimes especially wanting some help. But she made my experience so good! We need more people like her in this world! She truly loves her job and it shows
Breck S: Great place for tools
Steffen Schmitt: Good assortment, friendly and helpful staff
jeff romano: Really really need more people working there to help sometimes it's very hard to find someone to help you on a certain area
Yvette Holmes: This is the second Home Depot that didn't have a person in the appliances department to answer questions. The customer service people did their best to get the answers I needed. I believe her name was Abbie. She went over and above to find the information. She was patient and stayed on it until she found it. I found her to be very helpful and polite.
Wafaa Darwish: Good storeGood customer serviceI got machines from them it doesn’t work I returned it back and they refund me and I got another one
Christopher Heath: The best place to buy shingles Home improvement items bath fixtures kitchen fixtures you name it they have it all and the best prices to L***** is okay but Home Depot has definitely got them beat they are top-notch they are upping their high spot of the Fortune 500 companies for a good reason they know what they're doing and they have helped very helpful employees to help you find what you need and I'm very happy with them so far and I just really wish the best for them and I keep shopping with them two to three times a day unfortunately that's part of my job I am a contractor that goes in and out all the time and I do know a lot about what I'm talkin about here if you need anything for your DIY projects they are the place to go.. The Price is Right and most of the time they would is in good shape not all been warped up like the other place that I know of some time
Wendell Perry: They don't have enough people to help you find what you need and when you find someone they just point and don't show you or better yet walk you to were the item is. I just want to know if customer service is important to these big retailers nowadays?

8. DICK'S Sporting Goods - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 80 reviews

6254 Glenwood Ave, Raleigh, NC 27612

Address Website WhatsApp
DICK'S Sporting Goods: what do users think?
Omar L.: The only thing I can complain about is that they have a very limited variety for some items. For example: youth tennis shoes, indoor soccer shoes, Nike tees.
Madison Callahan: My boyfriend went for a club fitting and honestly the $100 was worth just meeting Kenny and the fitting was like a bonus. Kenny was exceptional at his job and truly a ray of sunshine. He was professional and knowledgeable and all around a stand up guy. Whatever you’re paying him, triple it.
Ileah: Cameron (loves bowling) has wonderful customers service skills. They were very polite, attentive, and helpful. Very pleasant demeanor and was able to help me make an exchange quickly and easily while still checking out other customers when needed.Great customer service is really hard to come by these days so I want to take the time to acknowledge people like Cameron. They deserve the recognition and a raise.Wonderful experience. Definitely would return to this location.
Keith Nelson: This Dick’s location is great. Staff is friendly
Brad Gold (NCNYChief): They have a lot of stuff in the store with golf since I believe they team with golf Galaxy. I go there for hockey equipment which is hit or miss. I just went to see if they had any equipment for hockey and there was none. I guess it's seasonal but still there should be at least a small section which there is not. Overall though, you can certainly get most anything in relation to sports. The prices are at the higher end for sure and if you go to some smaller sports stores you may be able to get a better deal on things. Overall, it's a good experience.
Anthony Alatis: Really big golf selections...knowledgable staff at the golf club repair area
J C: Great store…. Lot’s of good brands
Colby Thomas: ****Dick’s, Please address this concern immediately!****I would absolutely recommend Dick’s to friends, family and local residents! We have been loyal to Dick’s, and customers for over a decade. We picked up our son from school and visited Dick’s this afternoon. Immediately entering the store we were greeted at the door (as always). My family and I had an amazing experience tonight at the store. Our son wanted a new baseball bat for his birthday next week. As we were looking at the bats an employee approached us offering assistant. Not just any employee……..Quan S!Quan was polite, knowledgeable, professional, friendly, outgoing and made great eye contact. Quan took his time answering my wife’s many questions and built a good rapport with us. He was engaged and personable throughout our conversation. Quan has the natural ability to connect with people. Sharing stories about his son which is close in age with our son. He also encouraged our son to work hard, be a good person, to be thankful for his talents and appreciate “us” (his parents) for getting him a nice bat.Let me be clear………We always have a good experience when we shop at Dick’s, but this was hands down the best experience.Dick’s sporting goods, I have been a loyal customer for years and have spent hundreds of dollars. I never ask you all for anything. However, I need the management staff at his location to acknowledge and reward him for his hard work/talents. Thank you so much! Colby Thomas
Charlie G: Stopped in to browse. Looks like good quality stuff. More functional than fashion, but the stuff seems nice. I mainly looked at winter clothes.
Ginger Reed: Stop by to grab a new sweatshirt during the Black Friday sale. I was not disappointed with 50% off and soft one.
See Boon Soo: One cashier working. Take forever
Saleh Mu: Got a good deal on a ball
John J McGuinness: Louie was awesome when my driver needed a new shaft. He was knowledgeable and got me what was required….and a fine English gentleman to boot… thanks Louie!
Edward Pack: This store doesn't sell NC Fishing Licenses anymore.
nikki drayton: Derek and Ryan were amazing! Derek helped me find my purchases, carried them across the store, and ensured my checkout with Ryan was seamless. I'll definitely be back!
Gil Fdz: Excellent place for sports stuff... friendly staff!!!
Clifton Harper: Good product selections for store size, good customer service, reasonable prices for product offerings.
Carlos Sarria: Employees are super welcoming and very helpful to find what you are looking for.
Huma Hashmi: Dominique helped me find a pair of shoes I loved today! I went in really lost, with a general idea of what I wanted but without details of actual shoes. He was really though, thoughtful and, offered me a variety of options at different price points for my needs and even helped me get in soles that I really needed
Eddie King: excellent.
William Fernstrum: I have purchased and played TaylorMade irons from Golf Galaxy for 15 years, and ordered P770 irons in April of this year. I was told they would be in middle of May, then June, then July 9 which is the day after I would be having surgery that would end my golf season. I just called on July 11th while recovering, and was told that TaylorMade now had an estimated ship date of August 30. I don't know whether it is TaylorMade or Golf Galaxy that can't get their stories straight, but both have lost a life long Customer. I understand that there are shortages, and I understand I'm not alone, but they keep setting an expectation that they cannot fulfill. Honesty, regardless of how bad it is, is a better policy and would have retained my business. I understand that regardless of what clubs I purchase I will be waiting and can advertorial that, but I will not accept their unwillingness or inability to fulfill their promises.

9. The Home Depot - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 911 reviews

9517 Strickland Rd, Raleigh, NC 27615

Address Website WhatsApp
The Home Depot: what do users think?
Lawrence Rollman: There were eight of us in line at the “Pro” check out, line isn’t moving at all bc of a problem the one employee working the register was having. I looked around and there were SEVEN employees in the vicinity including the lady working the register, including a manager, and only two were obviously doing anything, one was sitting in a chair looking at the people in line waiting to spend their money at Home Depot. You’d think they’d want to get your money and keep you happy getting you out quickly but my experience is that this is how Home Depot approaches customer service.
J J: It's a good home depot.
Simin Imanirad: Always love it
Colton Tingen: I thought this was a good location but I would have to agree worst customer service ever. I've walked through this store on several occasions and was never greeted or asked if I needed help finding anything. Most of the staff looks to go out of their way to avoid you.The straw that broke the camels back however was when I pulled up in the parking lot at 7:59 pm to return rental equipment at 8:00 pm on Sunday when it was due back only to be yelled at from the entrance after I had loaded the equipment on the cart that they were closed and that I would have to come back tomorrow to return the equipment tomorrow morning. Thats cool except I live in Cary. My feedback would be don't tell some one to bring back their rental at 8 pm, or allow customers to schedule that return time on Sunday if you are going to be closed at 8 and not allow anyone to return their rental at that time.Apparently they did the same thing to another guy as I was standing in the parking lot writing this review. He just left his equipment at the front door.Silver lining to the experience, a team member named Janey (sp.) at least had the courtesy to come up to me in the parking lot and apologize. She also encouraged me to talk to the rental team in the morning as they usually will be reasonable due to the inconvenience. Thanks Janey. We'll see what happens in the morning.
Blane Rice: Being a native of North Carolina , I was a dedicated shopper of a competitor. Lately I've been shopping at Home Depot since I had a couple of bad shopping experiences at the competitor. I've found HD employees are very helpful at this location and I count on needing some assistance and advice at this kind of store . The availability of products seems better than the competition lately. I think I'm a convert to Home Depot.
Erick Rodriguez: This Home Depot has just about everything in stock that surrounding area locations seem to constantly have out of. I always enjoy this location. Although it feels smaller than most.
John Warren: Great people, great time of day to go! Morning, 10am.
Sal Moolah: The people who work the register are so unfriendly and disrespectful. I remember a time I shopped at Home Depot with my father and it was an adventure. Today, I get the worse customer service.
Ashley Hutchinson: Great
Tom Francisco: There employees are more concerned about call in and online order then taking care of their customers in the store. There employees also like parking close to the store and take up customer parking spots.
Matthew Sharpe: Ordered a dryer and it's supposed to deliver tomorrow. Just got a text saying it has been rescheduled for another week from now. I called and was told it's on back order and nothing I can do about it. I told him they would have known this when I ordered it a week ago, not just the day before it's to be delivered. I'm guessing someone forgot to actually order it.
Steven Shelton: What an unorganized place.
Roger Himmel: The employees are helpful. They will take you to where things are or tell you on what aisle to find the item. A little grungy at times.
Isabella Freeman: The worst customer service experience of my life. I made an online order back in March, it was damaged during shipment and returned to the wearhouse. I had to call and follow up on the order instead of someone contacting me to let me know, refund my money or ship a replacement. When the second order arrived I received no notification. When I called to inquire I did not know I’d be making 3 long phone calls where I was placed on hold for nearly 30 min each time and promised return phone calls that never happened. It’s almost June and I gave up on the whole thing and got my money back. This was absolutely abysmal service and I will never order a product from Home Depot online again.
Jay: No one available to help me after asking several times. There were plenty of employees standing around at registers with few people checking out, but no product specialist to be found. I left and went to another (non-big box) hardware store nearby, where they were very helpful.
V M: Tried to find a special bit for snes'Too specialized for The HD
Adam Arcadipane: This is a nice home Depot but it is a little bit smaller and limited. The worst part of the whole thing is the parking lot. The spots are way too close together. Most of the clientele have trucks. What were they thinking??
Jennifer Jones: LOVE the flowers and seems like they get deliveries almost every day. Staff very friendly and helpful. I think I'm addicted to Home Depot hahaha
RICHmike: Took 50min of being in the store to buy a grill. We stood at the front of the store for 35min waiting on RICH the manager to grace us with his presence to unlock the grill. I'm not sure how this gentlemen ever became a manager. Thank you for the rest of the staff that tried their best to help us. If I were homedepot I would greatly consider retraining RICH on proper customer service. He went so far to say he tried to come to the front, yet my wife stood there waiting the entire time with out him coming.
Randy Overton: I want to give credit to a few employees at this HD location. Shell, manager of Appliances Dept., Diane at the service desk, and Denise in Appliance sales. All three ladies were great to work with in solving a problem my wife and I had with our order and delivery. Shell made sure the delivery manager knew about what happened so it could be corrected. HD is still our go to for Home Improvements. Stock is great also!
Oak Miller: Good location

10. REI - Cary

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 500 reviews

1751 Walnut St, Cary, NC 27511

Address Website WhatsApp
REI: what do users think?
David H: Picked up a nice bag for my short hiking trips in taking this summer. They had a good selection. Three separate employees offered to help me find what I'm looking for - very friendly service. I think I'll be coming back.
Colorado Lions: I recently purchased a Yakima cargo box from REI Cary. Mark (from the bikes department) was extremely helpful with providing guidance on the install of my new equipment. I felt more confident driving down the road, and I'm thankful for his help. Will certainly be back to shop in the near future!
Ali Baba: Much bigger store than the North Hill location. Upon entering we were greeted and directed to the section we needed. At the shoes side had an associate who helped us navigate through the different types of jogging and running shoes. Only thing was that they did not carry Merrel running g shoes which is available online.
Rusty Shackelford: On a recent visit I found REI was still outstanding! They were having an anniversary sale and the place was packed! Even with it being a mad house the staff did not rush me when I had a question and were complete and very nice during the process. I also found some great deals in the used/bargain area which turned out great! It's always a highlight of my day when I am able to get to REI!
Rosalind Ellwood: Went to Cary NC REI several times during extremely busy 10 days of sale. Very impressed at how everyone & everything flowed so smoothly despite the chaotic crowds. Meredith & her register team professionally & calmly slogging through their long lines.All the floor team were engaging, helpful & happy to do whatever they could despite the strenuous hours & crowds. This store always has a Karma about it that one doesn’t realize is different from most stores including other REI locations.It’s because of Jim Bennet & other management’s philosophy & dedication. It makes one happy to support them by purchasing there.Cary store rocks!
Daniel Holleman: Went in to purchase a jacket and after wedding in an extremely long line was told I was not even able to purchase the jacket and unless I purchased their membership
April Williams: We have regularly shopped at this REI. We always find the staff helpful. Checkout is usually pretty fast. We have found some good items in their clearance section located at the front of the store. There are often clearance shoes in the shoe department too. They have bathrooms near the bike department. Their parking lot is paved and shared with other stores. We have never had a problem finding a parking space.
AdventureAttorney: Went into REI to fix a bike tire, and it was their anniversary sale. Made out with some great deals and new Rainbow flip flops for cheap!
Diane DeBruine: I went to REI looking for new shoes. I live 1 hour and 10 minutes from the closest REI. So a 2 hour 20 minute trip for new shoes. The return policy is amazing which is why I choose to shop at REI. I found a shoe that I liked but the top of one shoe and the laces were dirty. I take good care of my shoes and when I buy them new I don't like for them to be dirty. When I told the sales women they were dirty she said it was no big deal. That the shoes were fine. But if I'm going to spend $200 on shoes I'd like for them to be clean. She didn't offer to get me a different clean pair in the same size. Poor customer service at the Cary REI.
Michael: Shopped for footwear …salesperson more interested in her cellphone than customer service …went to Durham store where I had the opposite experience…very helpful employees there …highly recommend the extra few miles to the Durham REI !!
Bill Snodgrass: My wife, my daughter and I all bought things. And had I practiced less restraint I would have bought more. Mary waited on me and was fabulous. upon learning that my wife and daughter were hiking Mt. Leconte she was full of information.
Ethan Aliff: Excellent customer service and great products for outdoor activities!
Michael Carter: Wonderful place to shop ! LOTS to choose from , and customer service is friendly, knowledgeable, helpful , and patient ! The manager of this store seems to be really good at choosing the staff .
Brittany Graham: Went in this to get fitted for and purchase new hiking boots. Despite the store being relatively empty, it seems that the employees would rather talk amongst themselves than help a customer who is patiently waiting. I left without getting any sort of service. They will not get my business.
Say: Great selection of outdoor stuffs! Staffs are friendly and helpful! Bathroom in good.
vanessa koliadko: It was suggested that I take my son to REI to be properly fitted for his hiking backpack. I would like to say that we had a very awesome experience. He and I have never done anything like this before and Mark and Shannon were both phenomenal with making sure we understood everything we needed to know about our packs and the proper fitment. One of our bags was brand new and the other was donated to us. The donated one ended up having dry rotted sinch straps and we discussed the need to have those replaced. I also asked Shannon if there were any packs she would recommend for myself and she lead me to one that fit me very well and best of all it was on sale. I highly recommend these folks if you need any information on backpacking. A+ from me.
Rebecca Hunt: I wandered into REI looking for a backpack. I had looked at all the other usual stores and was disappointed. REI had just what I was looking for. I was very excited. REI is the perfect store for everything you need for outdoor activities. REI has everything you need, from hiking and camping to any outdoor activity. Clothing to cooking and everything in between. The associates are friendly and helpful. You should wander in and check out their merchandise! I am sure you will find items that you need at a great price! Enjoy your shopping trip in REI.
John Glass: First time here, was surprised to find at checkout the item we wanted was “members only”. Would be nice to have signs or something for that with the item. Shout out to Ali who was very helpful, completely the opposite of Melissa who refused to even look in our “non member” direction. Melissa, next time try telling new shoppers about the program instead of just yelling across the checkout to your peer that we can’t buy it.
Joshua Chory: Not a great selection of gloves for adults at any of the locations
Amy M.C.: Love REI!
Earl Struble: Place looked picked through, long lines but the service staff was super friendly and moved you quickly.

11. Northern Tool + Equipment - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 278 reviews

4927 New Bern Ave, Raleigh, NC 27610

Address Website WhatsApp

12. Lowe's Home Improvement - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 1809 reviews

4601 Capital Blvd, Raleigh, NC 27604, United States

Address Website WhatsApp

13. Westlake Ace Hardware - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 134 reviews

802 Semart Dr STE 112, Raleigh, NC 27604

Address Website WhatsApp

14. Walmart - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 2041 reviews

6600 Glenwood Ave, Raleigh, NC 27612, United States

Address Website WhatsApp

15. Westlake Ace Hardware - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 267 reviews

10930 Raven Ridge Rd, Raleigh, NC 27614

Address Website WhatsApp

16. Walmart Supercenter - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 4703 reviews

1725 New Hope Church Rd, Raleigh, NC 27609

Address Website WhatsApp

17. Dover Saddlery - Durham

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 221 reviews

7920 Skyland Ridge Pkwy, Raleigh, NC 27617

Address Website WhatsApp

18. Northern Tool + Equipment - Cary

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 246 reviews

1297 Buck Jones Rd, Raleigh, NC 27606

Address Website WhatsApp

19. Lowe's Home Improvement - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 1407 reviews

4831 Grove Barton Rd, Raleigh, NC 27613

Address Website WhatsApp

20. Walmart Supercenter - Raleigh

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 4681 reviews

4431 New Bern Ave, Raleigh, NC 27610, United States

Address Website WhatsApp

add a comment of rope stores Raleigh

Comment sent successfully! We will review it in the next few hours.