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Perfume store
1. La Parfumerie USA - Raleigh
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· 23 reviews
4325 Glenwood Ave Suite #1110, Raleigh, NC 27612
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Eric Diefel: La Parfumerie is a great business. They really care about their clients. I ordered a bottle of Sospiro Vibrato. It showed up and the bottle was damaged. I could tell it was a factory error from Sospiro. Not the fault of La Parfumerie! I contacted them and Viktoriya was on it! I had problems with my email. Viktoriya called me directly. She rushed me a new bottle immediately . I received it quickly and just love the juice. Couldn't be happier with the customer service
Betty McKinney: Had never shopped at LaParfumerie and had a wonderful experience. Both Salespersons were knowledgeable, kind, and patient as they assisted me and 2 others that were with me. We all had questions and wanted to be certain of what we wanted before purchasing. I would recommend LaParfumerie Crabtree Mall for your next fragrance purchase.
Javier Gonzalez: WOW!! Amazing customer service. I had an issue with a product and the owner Viktoriya went out of her way to make it a better experience for me. I 100% appreciate everything she did.
Ariel Cromwell: This isn't your typical perfume seller, it is so much more.I happened to visit this store on a whim yesterday and WOW?!?! I am so happy I did, I cannot say enough great things. Whether you have an appreciation for the artistry that goes into fragrance making or just love a great scent, this is the store for you. The inside is clean and modern, filled with the most beautifully crafted, niche perfumes. It was my first time ever meeting her but Viktoriya is poised, extremely knowledgeable, helpful, and passionate about the artistry that goes into not only crafting a scent, but wearing it. I had my 4 year old with me running around the store and she was as cool as a cucumber and even gave her a sample perfume which made her day. This store is a gem to have here in Raleigh and I hope it thrives. 11/10. I can't wait to purchase all of my future scents from Viktoriya and La Parfumerie USA.
Alina Paveleva: Great choice of perfumes and professional personnel ❤️
S.R. F.: A true gem in the state of North Carolina, and up there with some of the best fragrance boutiques I’ve visited in Europe! Selection is incredible and staff is awesome. A must visit for perfume lovers.
Henry Jourdan: This place is amazing! I’ve been collecting designer fragrances for a while but never got into niche until today. Going into this store changed how I feel about fragrance in general. Cole was very passionate and was great help to me and my girlfriend. I narrowed down my favorites and found the perfect birthday present to myself. This is the perfect place for anyone looking to buy a more personal product with customer service to match. Thank you Cole, and thank you La Parfumerie!
kelly Wiblitzhouser: a gem for seasoned niche perfume lovers AND beginners. Don’t be intimidated if you don’t feel fancy enough to go in. Cole was so welcoming, he really took the time to get to know my taste, and recommend things outside of my comfort zone which I appreciate. Definitely ask for him when you go. They don’t pressure you to buy anything just to make a sale, they truly want you to be happy with what you purchase, and they are happy to make you a small sample to take home to make sure you really love something before buying. Will definitely be returning. Check them out!!
Karen B: Top tier service at La Parfumerie! I first visited the store on a trip to Raleigh and it was an incredible experience. Viktoriya was so friendly and easy to talk to, knowledgeable about the products as well as the brands, and just super passionate about fragrances! It was so fun to just talk shop and try out niche fragrances not easily available elsewhere.Since I don’t live in the Raleigh area, Viktoriya has also worked with me virtually to find new fragrances to love. I’ve made several purchases in person and online and am already looking forward to my next new fragrance!
Sam Forrest: La Parfumerie is a heaven for fragrance lovers. So many wonderful choices from the best niche houses. Vika and Angela are super helpful and it is nearly impossible to leave the store without finding what exactly you are after for. The best customer service and product range. Highly recommend to visit them.
Jeanette D: Victoria has opened an amazing boutique of Perfumes in Crabtree Mall Suite 1110 called La Perfumerie . She is such an amazing person, pleasant, friendly always smiling and super helpful in the process of picking the best scent for you. I absolutely always loved my fragrances, but since I have gone to her shop I will never buy a fragrance from a department store again. Everywhere I go I get stopped and asked what fragrance do I have on and how wonderful it smells. I have quite a few different ones now, but my favorite of the ones so far that I have is Black Citrus abd Cognac & Plum. If your in Crabtree Mall it is a must visit. 😊👏🏻 The best of the best!
Keona Jones: My boyfriend and I visited La Parfumerie today. This was my first time visiting this store and I can honestly say the owners customer service was amazing. She was one of the most kind hearted individuals and she was super knowledge about different perfumes. I ended up leaving with three items and she gave me a bunch of free samples as well. I will definitely come back for more goodies. #SupportLocal!
Kelly Huffman: The only true scent destination in the area. The curated selection of niche fragrances is amazing! Superior service is the key to this perfume heaven. Viktoria and her staff share their knowledge and do a wonderful job selecting your perfumery needs.This shop could be in Paris or New York and would still be a must to visit.Best products and best service makes this the destination for any scent needs
Marion Wright, Jr., MD: I have been a lover of niche fragrances for quite some time and would normally have to travel to Charlotte, NC to visit Neiman Marcus or even go out of state to find a wide selection of such fragrances to suit my taste. I was in awe when I learned this store was in Raleigh, NC, only a little over an hour's drive from me. I was very impressed with the variety of products that I had never heard of or seen anywhere else. Everything in there smells absolutely amazing! Victoria and Angela are very helpful and knowledgeable and have very warm personalities, making them excellent salespeople. I just can't say enough about how pleased I've been with their customer service. I have now shopped in this store 3 times in one week and will likely go back soon.
Justin Smith: Victoriya is amazing. You won’t find a selection of niche fragrances like this anywhere else in NC.
Ali Mourchid: Vika is amazing, she's very friendly and professional as she's giving the best options for her customers as she's having a wonderful team. We become friends and she's always ready to make a beautiful friendship with all her customers. I highly recommend checking La Parfumerie USA's website as they have a beautiful website for an easy online shopping experience with tons of great promotions.Anybody who's around or willing to visit Raleigh, NC I would recommend visiting La Parfumerie USA boutique, you'll be very welcomed and will feel that you're in your own home with your family members.
Lara Husary Nacer: La Parfumerie is more than just a perfume shop. It is a whole sensorial experience, guided by the most knowledgeable and enjoyable person, Victoryia. Her understanding about perfumes, brands, notes, as well as each individual person's tastes, makes this an incredible experience. She has curated an amazing collection of exclusive world-renowned niche fragrances, and all right here in the Triangle. So excited for this amazing find, and will surely keep coming back!
Nick Nixon: After discovering La Parfumerie a few months back, it has become my first stop when it comes to purchasing fragrances! Their carefully curated selection of niche is eclipsed only by the the owner herself, Viktoriya... who is uber-knowledgeable and very customer service driven! With a just few questions, she is able to narrow down the perfect scent(s) for you and your body chemistry to make sure that you always walk out with a purchase you are 100% happy with!!!La Parfumerie is also a great source for fragrant home products and gifts. The Nicolai candles are the best!!!If you find yourself in the North Hills area of Raleigh, do yourself a favor and stop by! You won't regret it! Tell Viktoriya that Nick sent ya!!! 😁
Jonathan DeFoto: Wow! Where do I start!!? La Parfumerie USA is your one stop shop for all things fragrance — especially when it comes to quality, exclusivity and knowledge. The owner Viktoriya is not only incredibly kind, but incredibly knowledgeable. She meticulously curates the shop with the finest fragrances and devotes one on one time with each customer. The experience is nothing you will get at a department store, or your local Sephora.Whether you’re looking for a spring, fall, or summer scent or just something for a special occasion, La Parfumerie has it all! Let’s just say I stumbled upon the boutique about 3 months ago, and have since bought 10 different fragrances! Prices are reasonable for the quality, and the wealth of knowledge you will acquire is top notch. They also do private and special events with each of the creative directors or noses👃 (as they say in the industry) of the various houses, really adding to the already incredible experience and journey. Nothing like it, and nothing better in the RTP area — La Parfumerie has won my fragrant heart ❤️!
Yeri Santos: Good
Irina Sedina: I have purchased a unique home scent from La Parfumerie called Ball a Venice by Nicolai!! And may I tell you my house has blossomed with a delicate scent of roses!! I am in love!! It creates an amazing atmosphere of romance and serenity. It is not overpowered yet well concentrated. Great quality of a natural aroma! I love the Reed Diffuser as well! It is both stylish and convenient for I can simply control the intensity by the amount of reeds.Altogether great experience! Thank you!!
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Clothing store
2. Raleigh Vintage - Raleigh
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· 13 reviews
18 Glenwood Ave, Raleigh, NC 27603
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Gary Schoen: Excellent vintage choices
Sofia: A good retail store provides an experience, not just product and that's exactly what visiting Raleigh Vintage does. The owners are most genuine down to earth people and they give you a such a warm welcome as if they've known you for years. They've curated a beautiful collection of quality brands and clothing. A perfect place to shop for special occasions/events. Feel free to ask them questions, they're happy to share their knowledge of the unique pieces and backstory.What a gem to have in Raleigh, we should feel lucky to have them. I will certainly return!
Achyut Shrestha: Great collection of high quality vintage clothes. The owners Andy and Isaac are cool people to meet, and both passionate about fine vintage clothing. Their place is always has a good party going on the "Raleigh First Fridays". Andy curates the old vintage clothes from all over the world, and has encyclopedic knowledge on the topic. Many top tier stars and celebrities frequent the store, however the owners are tightlipped about all their guests and visitors.
Jillian Wesselow: They’ve got a really wonderful collection, and really caring staff!
BP Reynolds: Just the very nicest people. Definitely makes you want to come back again and again. The prices on the vintage items make it possible for you to find something in most any price range - plus they carry eclectic jewelry and apothecary type items. A little something for everyone.
Danny Ng: Most beautiful vintage store I have ever visited. A little hidden gem of Raleigh. They have amazing stufs in amazing condition too! Bought me a 1980's Dooney and Bourke saddle bag that is still in almost new condition. That is amazing! They still have 2 more and I may come back for the green one. Lol. Don't know how and where they find these bags but keep up the good work!
Allison R: Great shop with amazing decor and the best vintage!!!
Dani Smith: Such an amazing store! So many unique one-of-a-kind items in that carry so much style and a story. The owner is so kind and has incredible style-the store layout is absolutely beautiful! Will be going back over and over again!
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Perfume store
3. The Secret Fragrance - Raleigh
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· 0 reviews
5508 Skylock Dr, Raleigh, NC 27610
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Cosmetics store
4. SEPHORA - Raleigh
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· 190 reviews
4325 Glenwood Ave Suite 2088, Raleigh, NC 27612
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Paula Dickerson: Why put some of the inventory in the draws below and not keep the shelves stocked and then tell customers not to go in the drawers??? That was the first time I heard that. Very rude customer service. I’ll shop elsewhere.
Iva Hutníková: The worst Sephora I’ve ever been to!! Junky, dirty, products all over the place. Don’t even get me started on their lazy staff. 10 people chatting when I asked them for help they just gave me a look like I’m bothering them. Their manager clearly doing something wrong.
Ginger Klein: I walked around this store for over 15mns before someone acknowledged and asked if I needed help. Ut was not busy (4 ppl?) And I counted atleast , what appeared to be, four employees.
Stephanie Reese: The store is so dirty. The testers are missing in several make up lines. The products are dusty and the store has major stock issues. They are always out of inventory so you are better off ordering online. They staff tells you to order online and they will ship for free because they don’t have inventory. I’m not wasting my time shopping in this store and going to Ulta because they have inventory and at least their store is clean and they have testers. This store is so filthy and unsanitary, I’m surprised they don’t get violations for it. Definitely not well managed and it’s shocking that corporate allows it to operate in this condition.
Amrutha Amarnath: 5 stars for Susan, definitely ask for her if you need any help. She was so sweet, patient, kind, and helpful!
Michael Scott ‘s Paper Company: Yes it’s obvious that Sephora is expensive. But their customer service makes up for it. They are very helpful, understanding, and all resemble as experts in their store. Although it’s busy, they definitely know how to keep their lines moving.
Jelena Stankovic: I called this morning to ask about their return policy as the ilia products I bought were causing me to break out. I had given them a few months to see if it was me or the product itself. Anyway I called to ask if I can exchange for something else I didn’t even want a refund just a foundation that didn’t make me breakout. The girl on the phone told me 60 days for a refund and 90 days for store credit. I was at the 90 day mark so I drove 45 minutes and was told this is not the return policy by some he/she looking person who was disgustingly rude to me. The “manager” some blonde lady came over with an attitude and was mouthing off to me that her employees would never say that. I explained to her that I literally spoke to someone a few hours ago and they told me to come in. My fault I should have gotten the employees name. The manager is very unprofessional and doesn’t know the first thing about customer service. I mean who can blame her she is a BIG SHOT MANAGER at Sephora lol. Definitely won’t be back at this location and get a real job if you want to act like a big shot manager and learn some manners girl!
B B: Last reviewer isn't lying, customer service sucks here with the 2 or 3 people I've tried to get help me. #shoppingwhilewhite lol. They don't discriminate in whom they ignore. The tall big curly hair latina ignored me when i asked for help. And went to help another customer. And this chocolate complexion girl did the same thing to me when i asked to get color matched. She just looked at me & walked to the register 🙄...Guess u gotta walk in looking like a millionaire.And this store gets the most crowded out of the sephoras in town.However; during the weekday I was greeted by Sade. She was an angel 😇 that stood out in a store full of rude workers. She was knowledgable & went over & beyond!Helped me find a primer that worked for my skin! Went a different time & she helped me match a foundation for my complexion/skin concerns. And was good at multi tasking multiple customers during a busy rush. Love her!!!! I highly recommend her when you go!
Quintan Miller: Outstanding service! The team really treated me like they cared I feel valued at this store. My wife sent me in with specific needs and I was welcomed and helped and my expectations were greatly exceeded. Daljit was a standout. I feel like I've found a store I can feel comfortable going into.
Janet Bailey: Good stock and variety of beauty supplies. Definitely my go-to place!
Ken Britte: Shanice greeted me as soon as I walked through the door willing to help. Overall it was a good experience and I found what I was looking for. Will be returning
nic nic: This Sephora is aaaiight, but I mean it is in the mall and there is a lot of people passing through here depending on what day of the week and time you come. I was not greeted and no one the entire 20 minutes I was there asked if I needed any assistance. I understand they’re busy and it’s easy to miss people coming in. Stock was just ok. Every time I go here all the good stuff is never in stock. It’s like they get stock once a month. Also feel like the girls they hired here could be nicer. Three stars may actually be too generous. The Sephora on NC state campus and brier creek are my favorites.
J Neum: Terrible customer service. Nobody ever acknowledges me when I go in there and i can never get any help. I understand being busy but twice now (on 2 different visits), i have approached an associate for help and they said they were busy but would send someone over to me. I waited….and waited…and waited…nothing. I don’t mind waiting, but all I could do was assume I was forgotten about since nobody ever came over to at least tell me it would be a little longer of a wait. It’s just rude! Also, they are very often out of what i want anyway so i think I’ll just stick with Ulta where I tend to have a much better experience!
K Savage: Daljit was very rude. He rushed me off saying my order wasnt ready when infact, i received an email saying it was. After arguing that it wasnt ready , Laura W came over and was very helpful. She informed Daljit that i was right. She is also the assistant manager so hopefully something will be done about him dismissing people. Extremely unprofessional!
Sandi Day: Great customer service. Excellent selection.
NS Showell: I went to the Crabtree mall Sephora for a 60 min make over and was sooooo disappointed! First the mua was lacking knowledge of the makeup they had in the store...couldn't color match me OR find a full coverage foundation. His attitude was horrible and was very impatient and seemed to be in a rush. The makeup was sloppy and all over my the collar of my shirt and jacket. The look was rushed an horrible. I don't recommend this Sephora for beauty service.
Mityl Biswas: Love Sephora, but not this location.
catty cox: Love this place. Can i have one? Someone
Serpent Spine: Brow person is not trained well. Messed up my brows. No brow mapping. The front people are rude.
Ariel B: Shanice was amazing! I go here all the time but she truly went above and beyond to help me find the products at other Sephora locations that were sold out at this one. Super sweet and helpful throughout. I definitely recommend this location over the one at Fenton (Cary) where they seem to be much more pretentious.
SEJ: Horrible customer service. I was NEVER greeted or asked if I needed assistance of any kind. I was refused check out at the register, after being told I was next. The cashier left me standing there for minutes while she helped someone else on the floor. The young lady next to her refused to check out my items because I was standing at the other register- I spoke to the store manager LAUREN who didn’t seem to care much. Long story short I returned my $90.00 worth of items. #shoppingwhileblack
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Cosmetics store
5. SEPHORA - Raleigh
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· 40 reviews
2023 Cameron St, Raleigh, NC 27605
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K. K.: Great experience every time! The staff is amazing and are always so helpful!
D. Jerome Davis: Jaydah! Phenomenal! I walked in the store and I was completely lost.. I'm a guy shopping for someone else! Jaydah greeted me at the door and helped me find what I was looking for.. You want to know the definition of good customer service?? Talked to Jaydah!!! Thank you!
Jessica Starbird: I had an AWESOME experience with Lenae (who’s name I’ve almost certainly spelled incorrect- sorry!). They were fantastic! I’d booked a Personal Shopper Service online and when I got there (early) they’d already read my notes, had ideas, and were willing to explain everything. They were also just so personable and put my apprehensive self at ease. It was exactly what I needed, and their recommendations were perfect. 10/10 would recommend.
Chrystie S: Went to return something I purchased online that I used Klarna for at check out. First cashier person that attended me was super nice and tried to figure out why the machine was asking me for a card, when Klarna doesn’t use a physical card. The second associate who came in to figure it out said I had to give the same Klarna card I used, but again there is no physical card. She was super unhelpful and also made no sense and kept asking me to come up with a card that didn’t exist or take store credit. I went outside and called Sephora customer service and he said that I’m correct there is no physical card needed to process the return in store for Klarna. The Sephora customer service processed the return for me on the phone thankfully and apologized that the store person gave me a hard time. Thankful he helped and I’m getting my refund without even having to return the product. I would say don’t bother coming in here if you used a virtual card online for your order. Just call Sephora customer service on the phone and they’ll be more helpful :)
morgan s: i love sephora but the staff here was so rude and extremely condescending i could not help but write a review.
Cameron Shaw: Went in for some help with red dry skin. Thank you Katie for making it an easy experience! Katie at Village District Sephora is excellent and has amazing customer service! She made me feel comfortable and was able to recommend products that do exactly what I was looking for. Highly recommend this location! Especially for anyone unsure of what they need!
Livi C: The employee Marvin at this location is very helpful! He helped match my foundation perfectly.
Deandres Sanders: So I visited from Texas for a week with no makeup and 2 formal/semi formal events. I knew what I wanted which was the IT Cosmetics CC Cream with 50 SPF! Tik Tok had already sold me on it ( the coverage is AMAZING). Well I used the shade finder tool and was stuck between 2 shades so I found my nearest Sephora! I was helped by the Beautiful, knowledgeable, personable and PATIENT Raena! Representation matters and it can be really tough finding a stylist of any sort let alone makeup who understand skin of color. Well Raena went above and beyond in my eyes. She also suggested a couple of her faves after probing me to find out what I really needed and wanted! She also gave me the most cost effective route seeing as it was just for 2 days. After partying till 6 I’m the morning both days I will be purchasing the O/S “On til Dawn” setting spray and and setting powder as well as the Sephora concealer. It’s also important to know that my skin can get very oily. Just before an after party I would spray my brush with the setting spray and tap my face and it would look as if I just put on my make up! I know this review is lengthy but I want y’all to feel me lol I also rarely do reviews so yeah…. My hair stylist and Raena had me feeling myself I was getting so many compliments. Give Raena a Raise Sephora she is amazing!
Jennie Perry: The store itself is beautiful, but at this point, I’ve had multiple negative encounters with a staff, and it’s rubbing me the wrong way. The first time it happened, we were checking out and the girl checking us out, was very chatty and was educating us about the product we maybe asked one question. As we were leaving, we overheard her complaining about how she had to talk to us to the next customer. That left a really bad taste in our mouth.We then came back because we were so excited to get one of the new lip oils from rare beauty. When asking about the availability one of the staff rudely cut me off and asked, “what’s your question.” Then proceeded to cut me off again as I was explaining my question, asking me “exactly what shade are you interested in.”Overall, I can’t figure out for the life of me why the staff come off as entitled and rude here. I really would not like to go to Southpoint just to pick up makeup, but at this point I’ve had three encounters that make me feel uncomfortable. They need to do some retraining and teach them how to have good customer service. We are the ones paying and visiting your store. Make us feel welcome because at this point, I don’t want to go back. Honestly, I’m now going to order the lip oils directly off of the rare beauty website instead of Sephora.
Aayanah McCreary: Ohh my gosh! I just had one of the best Sephora interactions/ check outs ever. A new worker (?) was super sweet to me - knew so much and gave great advice. So inviting and so nice. Give her a raise. I’m asking for her when I come in - even though I don’t know her name! She’s a gorgeous Asian woman with beautiful black hair.
Julie R: Great store and will absolutely go back. I was completely lost trying to find a foundation. I haven't bought foundation in several years (only wore a CC cream). Giselle helped me find a Lancome foundation color matched for me and I love it. Thank you Giselle!
Christy Stephens: I scheduled an appt to chat and plan beach wedding makeup that I also wanted to incorporate my every day makeup and vibe with. Giselle is half my age, young, stunningly gorgeous and NOT the least bit condescending which was my biggest fear walking into this appt. She openly took all of my comments and ideas into account and another coworker even jumped in excitedly to help us!! I walked out after an amazing hour of girl time with amazing products, tips and tricks, and can’t wait to share pics with her from my big day 💗 If you need advice or a lesson, Giselle is your girl out of any of the RDU area locations.
nic nic: All the workers here are lovely! Haven’t had too many ask an irritating amount oftimes if I need help, or followed around the store. As a shy, quiet black girl that’s important to me. They always have good stock, very organized and clean. Four stars because the hours aren’t the best. Open late, close early. :/
Sonshy9 Womack: This Sephora was different...and U know with change, it's not always positive so excuse my thoughts... no place to sit, makeup is tried on you while u stand in middle of aisle. Too me kind of chaotic because U have to keep moving out of another person's way...lady that was helping us, saw 1 of her friends (A guy) and brushed us off to another person for checkout.
Mema Nena: I went to purchase perfumeI had the worst experience! the sales girl that got the perfume for me was so unprofessional and sarcastic.she even told me how much she hates perfume because the smell of perfume brings the bugs. why is she even working in a Sephora if she hates perfume? she also tried pressuring me to sign up for a credit card there all very unprofessional in that store they all have a bad attitude I would give 0 star if I can.
Valerie Ryan: This Sephora is lovely! Had my makeup done here and it looks so good. ❤️ The employees are incredibly friendly and really helpful when it comes to suggesting products. If I'm ever back in the area I will definitely stop by!
Annka Duke: Of all of the Sephora in RDU, this is the one to go to!! Was stocked, clean and had incredible service. If you can go see Tori she was incredibly patient with my Auntee and I. Color matched her, gave her options and even encouraged us to look at the foundation in diff light. She’s extremely professional and knows/understands makeup and application and is super friendly.
Jackie alston: Not helpful!! They didn't want my business. Guess I wasn't the correct skin color
Samantha Jones: The staff here are extremely rude! Including the manager! They always ask if you need help, but when you asked for the help they don’t help you! I came here and one of the black women working just lifted her head and eye to take me next to be checked out. As I was checking out the women had an issues because I put the products on top of the counter where her computer was. So the lunatic asked to put them at the bottom so she could get them…. Not sure why I was completely confused. Well she had an attitude because I told her if she could put my change and receipt on the bag (I had put hand sanitizer and I didn’t want to touch any money) well she just stared at me didn’t say thank you or anything was smiling and looking at another fluffy black girl next to her. The “manager” called me I had told her my experience and she didn’t want to hear it and said she could get a few free items delivered to me since I had a bad experience & I told her I didn’t want anything free to just get her staff together & she went on with the it’s not free product…… if it’s not FREE why are you saying your going to send me a free items? Any professional manager would of emailed me saying it was nice speaking with you blah blah blah but in this case she didn’t they don’t care. This is why they have bad reviews staff and manager don’t care about the customers.
Lyndsey Campbell: Staff always ask how they can help, but they really don’t actually care. Still nice to have this location in The Village District.
Tara Burnett: Love ,love this location. Always and elegant experience when I visit with GREAT selections.
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Perfume store
6. Perfumania - Raleigh
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· 54 reviews
5959 Triangle Town Blvd #2051, Raleigh, NC 27616
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BRIAN MCKOY: My wife loved the Gucci Bloom 😍
Divinity McClellan: Pleasant staff, very attentive and good deals!
Ant Rogers: Great customer service and very good selection.
Kamil Piątek: I had pleasure to talk to Diane. She was very helpful, patient and let me try plenty of new smells. I left store with 3 new perfumes that are gorgeous !!!and I didn't even know that they exist. Thank you Diane
brandon anderson: Great place to get your nose on scents. They carry Michael Malul fragrances which are hard to find.
L R: I went in looking for a new scent but thinking I would probably buy the 1 perfume that I've worn for the last 5 years. I walked away with two new ones that I would've never considered but absolutely love. The young man who helped me was patient and made suggestions that I initially thought I wouldn't like; but I kept coming back to them after smelling others. He wasn't the least bit pushy and genuinely wanted to help find something I would love. Mission accomplished.
Kelly Light-Wilkins: Expensive
Reymond Martinez: 100 % excellent I LoVe this PlaCe
severo flores: Good service
Lucia Nieves: Amazing
Antonio Roberson: Got sum new smell good!
Dave Mollohan: Lisa was very helpful!
Prabha Bhattarai: Not good customer services
Romix santos: Quiero saber si son originales ???
Juan Arroyo: 👍
Raj Dev: They have very few selection of perfumes. I normally shop at Perfume world at southpoint mall DURHAM . Perfume world store has CREED, BOND NO AND DUBAI PERFUMES at a reasonable great prices.
Theo Freij: Great for shopping for holiday gifts. Can find good deals on many products.
John Lora: Great staff and incredible prices. My favorite cologne store.
Seriana: The worker was extremely helpful today. I needed a cologne for my dad and she let me smell and decided from about 10-12 colognes and I even got something for myself.
Tiffany Hill: Great deals 👍 love it.
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Cosmetics store
7. Ulta Beauty - Raleigh
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· 82 reviews
6250 Glenwood Ave Ste 104, Raleigh, NC 27612
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Jessica Case: Hair stylists did a fantastic job. I can't be any happier with my new colors and cut. Thanks ladies
Laura C: Placed an order for pick up, it was filled quickly and they had everything I needed.
Somya Alghamdi: Great
lil ap: Large assortment and friendly helpful staff.
Alexandria Cayton: AJ, Fatima and the rest of his staff are so amazing. Never felt more comfortable in a store ! Keep being fantastic! ❣️
Liliana m: Had a Horrible experience at the hair salon. My appointment started at 5:00 and I left at almost 8:30. I had A haircut and highlights and left with the front pieces of my hair a gray color. I’ve never had gray hair in my life and this was very upsetting. I left the store crying. I paid the full price 179.00 and left a tip but this isn’t okay.
Natalie Woods: I love this Ulta. The staff is amazing and so is their customer service. I just was in the store about 5 minutes ago and they had just opened. Most of the staff was stocking but I needed help with finding what I wanted and they instantly dropped everything to help me. They did not complain about helping me or even give me a sense of they did not want to help me. I usually go to Sephora at Crabtree and their staff is nothing compared to this one. I appreciate everything you guys do!! Definitely will be coming to this Ulta more!!! Thank you Nicia!
becky hall: This store is absolutely fantastic!! Every time I come to this Ulta the customer service is out of this world. They always jump to help me with all my needs even when I do not know what I want exactly. This place very comforting because I always see a friendly face when I walk through the door. Even when the line is long they still make sure every customer is taken care of quickly and effectively. Their staff is one of the best staffs I have seen in the Triangle Area. I love this staff and this store!!
Stephanie Austin: Mandy at the Benefit Brow Bar is the best! She takes her time and is a lovely person. Great value!
Amber Tookes: Never seems like they want to help me with finding my right shade of make up. Nor do they give a free sample in your check out bag at this location.
Geneva Sisk: britney (i think britney L) was super nice and funny and i actually enjoyed talking to her so much! she was very helpful as well, give her a raise!!
Deb Karber: I had coupon on my phone for $3.50 off purchases, however, it scanned as expired even though it was active for 3 more days. Therefore, it did not ring up the $3.50 off the total. I didn’t realize this until I got home. I went back to same store and they told me I had to have the products in order to get the $3.50 refund. The inexperienced cashier had a major meltdown and then had another cashier come help. This person also said I had to have the products to get the $3.50 refund. They finally decided to refund the entire bill and to ring it up again using the $3.50 coupon. The inexperienced cashier needs more training, especially with customer service!
Renee DeRouen: It's a nice well organized store. The staff goes out of their way to help you. They have so many different products. Lots of gifts. High quality perfume, makeup, hair accessories and other beauty items😊
Jessica Phillips: I always appreciate the opportunity to walk around in Ulta, get advice from experienced staff, and bring something back if it's not working (and discuss alternative options).
Kaitlyn Storme: I must say Mandy Pastor who works at the brow bar inside this Ulta is AMAZINGGGG! I've been going to her for atleast a year now I believe. She is the ONLY person I will let touch my brows now that I've found her. If I can't get an appointment because she is all booked up (which she usually seems to be so definitely make that appointment a few days ahead of time) then I wait for her and only her bc my brows have come such a long way from how they once were. Thank you Mandy!!! A womans brows shapes her face and make up such a huge part of how we look and feel and you can tell Mandy loves what she does!!
Maria Georgiou: The staff here are very nice, super patient, and knowledgeable about their products. This allows them to make several recommendations depending on the results and budget you have. Thanks you!
K Brie: Marissa was really helpful and insightful in helping me with looking for a new fragrance. She had an awesome personality and made it fun for me because I normally hate in shopping.
Jailen Andrews: My wife has been raving about a certain perfume she wanted and I stopped by this Ulta on the way home. I was greeted in the most kind way by Ingrid. She had a bright smile and was ready to assist, as I looked kind of confused walking in. I told her exactly what my wife wanted and she knew where it was located. I was in & out in 15 mins. Ingrid was the only one in the store and manned the whole ship. Will be visiting again. Thanks again, Ingrid.
Megan Jones: Customer service is at a 0.
Morgan Maxwell: Mandy is the best at brows!! It takes me a while to find a good ride or die but when I do, I’m loyal. You will not be disappointed with her work!
Holly Yates: Was accused of stealing from a very rude young sales Girl RUDE!!! Go to Sephora or and at least stay away stay away from this store with their Inept rude workers. I have spent hundreds of dollars monthly for years only to be accused of stealing from this very rude very young person. Manager not helpful. Hopefully they will overhaul their management style.Awful awful experience. Went to Sephora So much better. Night and day ! If I could give customer service a 0i would
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Cosmetics store
8. Ulta Beauty - Raleigh
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· 159 reviews
3070 Wake Forest Rd, Raleigh, NC 27609
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A M: they need more customer service
Breanna: Very rude people that work there.Make me uncomfortable
Alex L: I have been in this Ulta multiple times and I get this eerie feeling that the workers are watching me like a hawk when I go in. Never given them a reason to do so, so it must be my tattoos, because why else would they watch me and follow me so much so that I notice it (because they aren’t very good at being inconspicuous.) I understand that retail stores have to look out for theft, but when they make it so obvious watching people (I KNOW I can’t be the only one) that it makes ME uncomfortable while I’m shopping, they should focus on people ACTUALLY shoplifting. Assuming makes an…..well you know the rest.
Reyna Wilson: To anybody that is looking for an AMAZING esthetician, run to Lamari at Benefit Cosmetics Brow Bar in Ulta. She is second to none when it comes to her expertise in brows and cosmetic recommendations. She is professional, all while being friendly and easy to talk to. I am finicky when it comes to my eyebrows and would not trust anyone else doing them. Each time I get the wax & ombre tint combo…..I leave Ulta feeling like Beyonce!
Jaz Tee: No Star!(1) Worst Ulta Beauty Customer-Service Experience!(2) Verbally taunted/assaulted for refusing to give personal info (for a point-program I want no part of): What's up with this? Data Selling/Theft is at an all-time high: The way the associates BULLY for Full Name and Phone, one would think ... never mind (wink)! I shop to pay for my purchases with no expectation of being BULLIED/HARASSED! I also sought manager assistance: Both managers were just as lacking in professionalism as the low-level cashier!(3) If you want Professionalism, Respect for your $$$, and not to be harassed for personal data, this is not the location!!!
Pitt_Polow Da: Not able to complete the sale items at other locations
Maya Shmueli: Claire assisted me today at this ulta location and although she humbly claimed to “just be doing her job” she went above and beyond any treatment I’ve ever received at an ulta. It felt like I was being helped by a friend, while maintaining professionalism. She was warm, kind and I felt like she genuinely cared about my well being and me as a person. She provided one of the greatest customer service experiences I’ve had a retail store. I believe she should be recognized for this and hope she receives the credit she should be due for going above and beyond for a customer.
Dylon 23: Went in about 45 minutes before closing. Was never greeted (which is fine it doesn't need to be a classy experience). When I made my selection and took it to the cashier I said hello because she wasn't facing me and then was told very emotionless "I'll be right there". I told them I'm not giving my phone number but they kept persisting. I did give my first name though. When asked for my last name I told her politely no and was informed "Well that's how things work here". I feel bad your employees are forced to badger people for their personal information. I put my items back on the shelf and will be gladly taking my money elsewhere.
Jacque Chatman: My granddaughters favorite place to shop.
Kel C: The salon and brow bar have great people working! A large store that is open and spacious! Clean lines and so many things to see.The Ulta app has some issues, so if you make an appointment make sure you get a text within a minute verifying your appointment.
Joy King: The staff at the hair salon is wonderful especially Terrie who has been doing my hair for sometime. Terrie is an amazing hairstylist and I recommend her to anybody.
Katherine Keener: Advise to avoid signing up for Mastercard. Almost impossible to cancel!! High interest rates and late fees.
Leah Urdzik: Store doesn’t have much going for it. Not a great selection. Most employees aren’t that bad but the managers are super rude. Just go to a different Ulta.
Renee Foster: I was pleasantly surprised today when I walked into Holly Park Ulta. Immediately, Dreisa greeted me and asked me if she could help me. She escorted me to the areas and searched for the best product imaginable. During our conversation, she chatted with me about my individual beauty needs. Dreisa’s excellent salesmanship and patience with her clients will definitely bring me and my friends again!
Sharon Deans: Morgan Lee did a great job on my hair. I am very pleased. She took her time and did what I asked.
Olesja Jasina: Uneducated women who don’t care even a bit for they female customers. Extremely rude and obnoxious. I was called an “ old lady” when they spoke to me and did absolutely nothing to address the issue. No I’m do sorry of any kind. Nothing. Great job Ulta!
Brittney Wendt: Helpful and professional staff. Many products to choose from and rewards just for entering your phone number
Princess: The ladies that work here have SUCH nasty attitudes. Do not recommend shopping at this location!
Lyndsey Campbell: Pretty good!
Kandace Rice: So this is typically my Ulta Store, I frequent since moving to Raleigh. It’s very convenient for me and my salon which is literally 5 minutes away. However, after tonight, I will make a drive clear across town to get to an Ulta. I went into this location literally about 10 minutes ago and did a return on some brow products that I ended up not caring too much after trying it out. The young lady professing my return kindly asked me if I used any of the products and mostly was yes except one of the brow pomades. There were no further issues with return. It was processed as normal. I then asked about a specific brand of brow products and she escorted me to the area. As I was shopping and actually picked up a handful of brow stuff from that brand, I over hear the same lady loudly blurt “I clearly asked her did she use this” to her co-workers and I they must of have noticed I was still in store bc then they carried their voices lower telling her what she should’ve done, it’s too late but assume it has been used blah blah. I have worked retail many of years before and one thing I never cared too much for as an employee or employer is making absurd comments loudly about customers especially while they are still in the store. I instantly got annoyed and could’ve said something then but I simply put my items back and left to go to another Ulta! It’s literally the growth in me I am proud about.
Elba gomez: Prices are different when you are checking out than the one advertised in the store. I’m not talking about budget with the advisor, I’m talking about the price misleading, the price in the tag and the price when you go to checkout
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Cosmetics store
9. Ulta Beauty - Raleigh
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· 451 reviews
5900 Poyner Anchor Ln Suite 157, Raleigh, NC 27616, United States
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10. Nordstrom - Durham
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· 1027 reviews
6910 Fayetteville Rd, Durham, NC 27713
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11. SEPHORA - Cary
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· 8 reviews
8 Fenton Main St Suite 165, Cary, NC 27511
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12. SEPHORA - Durham
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· 196 reviews
6910 Fayetteville Rd, Durham, NC 27713
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13. Walmart Supercenter - Clayton
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· 3561 reviews
805 Town Centre Blvd, Clayton, NC 27520
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14. Ulta Beauty - Cary
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· 309 reviews
2116 Village Market Place, Morrisville, NC 27560
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