Best Stores To Buy Cheap Custom-made Furniture Raleigh Near Me

Allison Crumpler: We have purchased every couch, chair, and ottoman from Dexter for over 15 years. It's the highest quality you will find and their level of customer service is unmatched in the Triangle. Cannot recommend Dexter enough.

carolyn mason: This is the best place to get a couch, and/or window treatments made. You get exactly what you want and the quality and turn around is first class. Wendy has been helping me for years! Friendly and very knowledgeable. Prices can’t be beat.

Ghanim E: I had the best furniture shopping experience for my new home! Wendy was extremely patient and helpful. Worth every penny compared to the quality and finishing of lower priced furniture.

Cindy Walter: Excellent customer service and assistance with dining room chair upholstery. Thank you!

Todd Mozingo: I first visited years ago and had a positive experience with Wendy. I returned this year and had Lynn’s assistance with designing a sofa and pillows. Both Lynn and Wendy were helpful, patient and showed integrity. The products are excellent and are made in NC. Large selection of fabrics.

JOYCE LONG: We had our sofa made 20 yrs ago, when we moved to beach! It’s still looks brand new. It’s SO comfortable, & we love it! 👍❤️

Blain Lefort: Many years of good experiences with customer service (Wendy is fantastic) and great quality stylish furniture with a huge selection of fabrics to make each piece your own. This is our go to place for furniture.

Vann Crawford: Good place to review all items manufactured. Lori was patient and understanding and has many insights with great guidance . Suggest you check them out!

Crisy Saele Interior Designer: Excellent customer service from the owner and his employees. All of my questions were answered in a professional manner and the quality of their product is top notch in the furniture industry. I highly recommend you stop in if you are shopping for quality furniture.

Adolf Muzwagwa: Very good quality furniture and excellent customer service. I will recommend to all.

Chris Turner: My girlfriend, her family and I browsed briefly in this store looking for a couch for my girlfriend's apartment. One of the sales representatives came over to help us and after expressing to her we were looking for something a little more modestly priced (the prices were lofty, as is most furniture) the sales lady directed us to some other discount furniture places and said we could come back when my girlfriend had a "first rate job". I found this comment extremely condescending, and classless. This establishment will never receive any of my business. Such treatment to potential customers is tactless and unprofessional.

Kelly Grant: Buyer Beware: these people really take ALL SALES FINAL to the extreme, even if they deliver to you something that is the antithesis of what you agreed you were buying.I ordered a $1400 sofa and was adamant with the sales person that I wanted a plush, soft seat. We looked at lots of frames on their sales floor until I finally found one! Just the right size, could be customized the way I like it, and then set out to look at fabrics.I have a few years experience in the home furnishings industry and special ordering is no mystery to me. Of course it's not going to set exactly like the floor model. Any reasonable person knows that, or should. But when I asked the salesperson if she though the jaquard fabric we had found together would affect the the feel of the cushions, she was adamant: NO, it would not.Well, it did. They delivered to me a sofa that sits more firmly than any sofa I have ever sat on, and I have seen a lot. I called the store immediately and the salesperson told me that I was just "in shock" from having bought a new sofa. That's absurd, and it's condescending.I agreed to go in the next day, and I met the owner. HE said that yes, the fabric would affect the seat. But his solution was the same as the one offered the day before by the salesperson: they would WALK on the cushions to break them in. That is preposterous for a sofa in this price range. And I myself had never once heard of that as a remedy. I'd also never seen a special order come out so drastically different from the floor model. I did not get what I ordered.I called. I emailed. I was very polite in every call or email, and yet the owner refused to communicate--I could heat crickets chirping.I even offered to take a loss on this piece of furniture and take a store credit--not a refund, but a credit; and I had originally intended to buy a chair and ottoman from them as well.They won in small claims court, because the judge cut me off and would not allow me to finish discussing the substantial paper trail I had which included the unanswered email and letters, along with my phone log. The judge said that "thousands" of people have probably sat on that floor model. I'm sorry, but that is faulty reasoning as well. If the sofa is that worn, then it is not a fair representation of what I would receive when my order was complete. This piece is either defective or or was misrepresented by a floor model that was nothing like the finished piece.In the interest of diplomacy and creating a very happy customer--who would likely write very positive reviews and buy more furniture from them, I would think this owner would have offered to work with me, rather than ignoring me--or offering to walk on the cushions (or "manipulate").They seem greedy to me; once they've got your money, they do not care. That man could have created a customer for life in me, but a lousy $700 profit got the better of him and was even worth spending a few hours in small claims for him.BUYER BEWARE--don't trust Dexter Furniture. If they mess up your order, you will be stuck with it--unless you get a judge who will allow you to speak and be heard in court. But who wants to go to court anyway? Beware. This store owner is not a decent merchant who cares about customers--not even if you spend $1400 with them.Try Norwalk Furniture nearby on Glenwood for quality, custom made upholstery. Their customer service is excellent and they appear to care about creating great furniture and happy, satisfied customer. Dexters does not care.

Wendi Knapke: You should add the store hours to this page and your website

Katrina Debnam: Great customer service

Mrs. Shannon: They are the politest most helpful non pushy place to shop comfortably. I found my piece of furniture after looking for 2 years to match my bedroom set. This place even went beyond my expectations and gave me a few handles so I wouldn’t have to worry and could have a complete bedroom set for years to come.

Avery Cox: Went in originally when I first moved to Raleigh and went to a bunch of furniture stores looking around. People were rude and were “too busy” with other customers to help not to mention prices were overpriced. Went into this store and immediately got helped by one of the sales associates and went head over heels for me showing me all kinds of options in a wide range of prices. He had helped out a lot. I was ready to purchase but just didn’t have anything with me at the time to take the furniture home. Was thinking about buying from another place but in the back of my mind the experience that these guys gave me I never forgot. So I came back and purchased everything that I was in the market for. If you’re wanting new furniture at a great price with great customer service this is the place to go. Everything was well appreciated!

Angela Grubb: Bryan Nikolaj was wonderful and went above and beyond for us. He was honest and very patient with us. He answered all my questions and showed absolutely no annoyance. If you want honesty and kindness he is the one to go to. Thank you Bryan

TALIA Will Tell Ya: Ariel....HE IS OUTSTANDING!!!!

Yolanda Perez: The prices seemed to be reasonable but we experienced horrible customer service. Sales guy didn't seem like he was motivated to sell anything to us. The conversation was uncomfortable and condescending.

Cariza Gonzalez: This bed broke the first day I got it they didn’t even help me

Pier Komes: Was okay, decent selection, not a lot of pressure

Felecia: Pleasant shopping experience. Gerald Coleman has excellent customer service. Will definitely go back.

John Lane: Good prices good selection

Tyler Colbert: My wife and I purchased furniture for our new house at the Haven't Furniture location on Glenwood Ave. In Raleigh. I was really impressed with the professionalism of our salesman Mello, it is so rare to meet someone who is honest and as relaxed as he is. He has kept to his word and has come through with every thing he told us without fail.

Dave C.: Frankly, I'd look elsewhere for low quality, high priced furniture. I wetland their entire showroom, nice looking OSB and other materials with very high prices for the materials. Better stores have real wood, not just OSB. Plus the higher than deserved prices make you wonder what their business model really is

Neelam Mahajan: Beautiful collection

Zawandi H: They didn't have what I was looking for.The customer service was good.

Erik Beatty: We had a great experience with Heavner. Andre was fantastic to work with. We had a horrible experience with Ashely furniture and everything was wonderful with Heavner. We have already recommended them to several people and they will be the first stop should we have any more needs.

Chamaria Wilson: Bought furniture from them and was told there was a few in stock at the warehouse. I originally had it set up for delivery on July 19th. I had to push the delivery date back a week to July 25th because my closing was pushed back. Called to get a new delivery date the week before and all of a sudden the furniture set was damaged and they would not get a new shipment until August 12th. Got a delivery date set up for August 17th. Called August 15th to confirm, got told yes it was still coming. A few hours later I get a call saying the furniture was still not there and could possibly come by August 17. No word from them. I call August 17 morning to see what the status is. They tell me they’ll call me back. I went through my entire work shift without a call back, so I call and get told they won’t be delivering it until next week. A huge inconvenience as I am having a house warming this weekend and now nobody has anything to sit on. These people just lie and don’t even apologize for the inconvenience they cause. Will update when my furniture actually gets here.

Karol Brown-Shoffner: Very nice selections. Quality Customer Service provided by Lloyd.

Tim Mickelsen: Large selection of furniture if you don't want real wood. Couldn't find real oak bed.

Frank B.: Great selection and staff was very helpful when info was needed

Brian Plank: Great selection with very nice salesperson. We have already bought stuff from them twice and are planning to buy more. Amazing prices.