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1. Raleigh-Apex Hitch - Apex
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· 175 reviews
1610 E Williams St, Apex, NC 27539
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Marc & Bella: Great customer service and quick install. Up front with costs. Very competitive pricing. In fact they were cheaper then the quote I got from uhaul. Professional service. Answered all my questions and walked me through removing the bike hitch and its features. Very happy to have trusted them with my vehicle.
Will Williams: Emailed to ask about a hitch install on our Kia Telluride and received timely feedback on appointment availability. Showed up and the hitch was on in 30 minutes for a fair price. Great service and the quality of work was excellent as well. Would 100% recommend.
Randy Gambill: I had the opportunity to work with Chris, Katie & Matt at Raleigh Apex Hitch Inc. These folks are fantastic!!! They were all courteous, professional, and thoroughly knowledgeable about their products. They gave me personalized attention and genuinely cared about customer satisfaction and were just nice folks to boot! I give them an 11 out of 10...highly recommend them.
Mike Flynn: I've done business twice with Raleigh Apex Hitch....and in both cases, the service was stellar, and they overdelivered on timing for parts. I find, in today's post- pandemic world, incredible service is rare. You will find it here! Communication, parts, and installation are all on point. Don't look any further.... make an appointment...you won't be disappointed.
Shikhar C: Had an aftermarket hitch installed and it was completed in an hour as promised. Quality of work looks good. I am happy with the installation. However I didn't check the cost of hitch online. It was cheaper for the same part number. Perhaps this route can be suggested to customers like me to save them few bucks. I would recommend this place.
Anthony Cowan: I contacted these guys from a referral from a trailer dealer in garner that I purchased a trailer through. I had some wiring issues with my truck and when I called ,it was a Friday. They said it would be Tuesday before they could start, and I was surprised they could get me in that quick. I got a call a day early, they diagnosed and repaired my problem by 2 or 3. If you really do want the best service and knowledge around,you owe it to yourself to call them. Did I mention,the repair was under 100 dollars. Good service,good price. I can't say enough good things
H Dud: Excellent Customer Service, Very Knowledgeable about their products. Very Fair Prices for the Quality of Service and Products they sell. Service Installers Very Professional. 5 Stars Recommend.
Kristin Lund: Great service. I was able to make an appointment very quickly. They were friendly, quick to install and knowledgeable. I wanted a hitch for my car that has a recall from the OEM hitch. This place had an after market option that they knew would not be affected by the recall. Would definitely recommend. Thanks!
AMF: If you need a trailer hitch installed, Raleigh-Apex Hitch is the place to go! I really wasn’t sure where to go for a hitch, so I called my car dealer and was quoted a ridiculously high price. I called a local mechanic and asked him where he would go to have a trailer hitch put on…without any hesitation he told me to go to Raleigh-Apex Hitch. I called them, told them what I needed, was quoted a very fair price; and on the same day and less than an hour wait, I had a trailer hitch on my car!! Can’t say enough good things about this business…but I left feeling happy and satisfied with the experience.
Karl Leif Bates: I was sent to these guys by the service manager at our fancy European car dealership because he knew our aftermarket class two trailer hitch would be half as expensive here. It was!
Amy Dowden: I was so impressed with the outstanding job that Raleigh-Apex hitch did installing a hitch on my Toyota Sienna. They were incredibly knowledgeable and professional. They also customized the height to our abnormally low trailer which worked out perfectly when we hooked it up and used it. They also completed the work on time just as promised.
Jodi Pollard: Raleigh-Apex Hitch was a life saver when we needed a hitch installed on our car. They were friendly on the phone and in person and got our hitch installed quickly as we were on a tight schedule. Don’t bother going anywhere else!
Mark Westray: RA Hitch was $100 cheaper than the other hitch installer that I contacted, gave me a quick appointment, and did the work in 45 minutes. Plus very friendly! Highly recommended!
Glenn Graham: Just had my hitch adjusted here wow what a great place. All started with the receptionist who took a glance at the hitch and said oh we can do that now for ya. Then a very pleasant man came up front took the hitch and 5 minutes later all finished. In all my years of pulling trailers and boats, I have never had such an amazing experience. They have it All and do it All. To me they are the outright source for any trailer hitches and or accessories. I will travel back here to have my hitches worked on everytime. I would give this place 10 STARS IF I COULD. SIMPLY AMAZING, THANK YOU RA HITCHES.
Christopher Casale: Fantastic experience getting a hitch installed. Absolutely worth the money.
Cornell Chandler: We got an Ascent Blue Ox Tow bar system installed at Raleigh-Apex Hitch on our Jeep Grand Cherokee. When not in use, the hitch connections are not very obvious. They did a very good job with the installation. They gave very good instructions on how to use the system and it worked out well. Pricing is good, much better than some of their competitors. Their showroom and shop are very well kept. I recommend that anyone considering a hitch installation look at this firm.
Ruth Anne Coblentz: We had a blue ox hitch base plate installed. We sent pictures of the plug we needed to connect the wiring to the motor home, so that they could have everything ready. When we checked everything before leaving they had the wrong cord. It was not the correct plug on it. They took the cord and cut off the factory installed plug and installed one that would work. The first time we went to use the cord the plug came apart. When it came apart it blew the fuses for everything that was wired in to the plug. Which left us with no lights on the motorhome.Also the hitch came with 2 plugs to put in the the base plate when it was not being towed. They did not give these to us. When I called about the missing pugs they said they would not ship them to us. We would have to drive approx 2.5 hours to their location and pick them up. It seems since they should have given these to us at installation they should be responsible for getting them to us. Instead we had to purchase another set from Blue Ox.
Mike Chaney: The receptionist and technician were friendly and knew their hitches. They started and finished the job on time. The waiting area was nice coffee was available.
Matt: I recently purchased an RV and needed to find a way to flat tow my 2021 Silverado 1500. I looked online, and found Raleigh-Apex Hitch with good reviews. I decided to give them a shot.I'm a very happy customer. The equipment used was all top notch, the battery disconnect was awesome (simple push button) from the cab! The demo given was excellent to show me how to hook everything up.The entire setup looks perfect, and my new truck still looks new! @Matt the manager is a professional and runs a tight ship.
Bobby Lee: Great people lady at front desk was kind to explain the process 👍
Jack Thorpe: Love these guys. I run a non profit and needed a tow bar installed. They did it for us on a very accommodating schedule. Work was excellent. Service was excellent. Katie is the bomb.
2. Ervin Rigsbee Tractor-Truck - Raleigh
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· 0 reviews
Raleigh, NC 27615
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Trailer supply store
3. Leonard Buildings & Truck Accessories - Raleigh
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· 102 reviews
4239 Capital Blvd, Raleigh, NC 27604
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4worldlovers: As your go-to resource for storage buildings, sheds, trailers, and truck accessories in Raleigh, NC, Leonard is here to help you with a wide range of needs. Our store is located at 4239 Capital Boulevard to serve the Raleigh community six days a week at convenient hours. From heavy-duty trailers to American-made storage sheds, the Raleigh, NC Leonard store offers a long-lasting, budget-conscious solution.
Since 1963, we have been #1 in the Southeast for home and business storage. Shop Raleigh storage sheds, barns, carports, and many other types of structures. You can learn all about the options in our shed buying guide. We deliver sheds for free within 30 miles, which includes the towns of Wake Forest and Clayton. Leonard also carries doghouses, chicken coops, and kids’ playhouses.
Since 1963, we have been #1 in the Southeast for home and business storage. Shop Raleigh storage sheds, barns, carports, and many other types of structures. You can learn all about the options in our shed buying guide. We deliver sheds for free within 30 miles, which includes the towns of Wake Forest and Clayton. Leonard also carries doghouses, chicken coops, and kids’ playhouses.
Augusta Lawn Care of NW Raleigh: We purchased our first utility trailer from this dealership about a year ago and we can are proud to recommend this dealership. They have great customer service, and great techs in the back.
Jim Royal: I purchased a BAK Revolver X4s Bed Cover for my 2021 Tacoma in the Spring of 2022 at the store on Capital Blvd. They did a great job of scheduling and installing the cover. Recently, I had an issue with the slats near the tailgate in the rollup cover. I went to Leonard. They filed the warranty for me. Two weeks later they called and had a new cover to install. I scheduled an appointment and took the truck to the store. In about 35 minutes they installed the new cover and I was on my way. The service was excellent. I have really enjoyed this bed cover and the warranty service was excellent.
Robert Parks: Shop here for your truck needs the service is awesome!!
Toneisha Williams: Please visit Leonard’s of Raleigh. The service is great, fast and of course EXCELLENT!!!
Carol Vassey: What great operation! I am a RV newbie and Leonard's Raleigh went out of their way to help me and make me comfortable with what I will be doing. When all the necessary parts didn't arrive in time to install the ECHO brake package and the Blue Ox TrackPro, they installed a loaner brake kit so I could safely tow to Jordan Lake for a planned shakedown weekend. My scheduled installation with all my ordered items went very smoothly and, once again, everyone explained how the system would work and what I needed to do. I also visited the Leonard's in Albemarle and they were helpful as well. I think this is a very "customer service-oriented" company and would recommend their services to anyone!
michael johnson: Truck came out fantastic, very happy with the work.
David Murphy: Purchased a Truxedo bed cover here in 2014. I noticed it wasn't staying tight and rolling up as it had done so many times. I called and talked to Russel, explained my problem. He asked if I could bring it by so he could take a look. Took him about 10 minutes to see the problem, took about 15 minutes to call and order the replacement parts and a week later it took about 45 minutes for them to fix the issue. My Truxedo bed cover is as good as new.On a scale of 1 to 10, I rate Russell a 20. Leonard stands by their products. Ask for Russell, he's the best.
Scott Garfield: I Worked with Russell to purchase a 6x10 aluminum trailer and all of the accessories needed to trailer our Can AM Spyder. This was my first time trailering anything so not a lot of experience. Russell could not have been more helpful and knowledgeable about what I needed to purchase to make sure that I had everything that I needed. He spent probably three hours showing me how to use everything and doing a couple of dry runs to make sure that I was comfortable . Truly refreshing to work with someone who is such a professional at what they do and has great customer service. GREAT JOB!!
cody salmons: Did a great job and friendly staff!
Sam Brown: Everyone at the dealership was helpful and knowledgeable about all their products. They were able to give me ideas on different options and attachments. Great people, not to mention quality trailers. Highly Recommend!
K Kahler: These guys are great!!! Currently getting our third setup of ladder rack, bedliner and shell. When we need small replacement these guys are always helpful.
Robert Schwachenwald: Great place! Super helpful. Cust9mer service is top notch. They outfit our trucks and my personal truck. Great value! Quality products. Will always use these guys. They stand behind their work and products.
Jared Ollison: I dropped my dump trailer off to Leonard’s Trailers on Capital Blvd. for repairs just before going out of town for a week. While on vacation I received a text message to call the office about my trailer. I called and I was informed that my trailer was ready and that there was no charge for the repairs. I asked why there was no charge and they told me that they identified some wires that they incorrectly installed several months ago when I dropped the trailer off for repairs a previous time and that was causing me the problems with my trailer. They could have easily told me something different and charged me some money, but they didn’t. As a retired law enforcement officer and a disabled veteran, I applaud the team at Leonard trailers for their professionalism and integrity. Unfortunately, we live in a day and time where we don’t always have positive experiences in or at repair facilities. I know I can trust the people at Leonard and i feel comfortable saying you can too, give them a try!! Jared Ollison
Justin T: They know what they are doingGo check them out.
George Talley: I have been doing business with Leonard’s of raleigh for over 20 yearsI stopped by store today looking for parts for bed rails that I bought in 2002 from Leonard I just purchased new truck & needed the parts to install on new truckRussell the manager was able to look through his parts & found what I neededWhen I asked how much he said just come back when I needed new itemsI have been going here for years and they have always had great customer service
Greg A: Russell and his team are extremely helpful and knowledgeable. I've purchased two utility trailers here as well as several repairs and upgrades. I'll definitely continue doing business with them.
LANCELOT MACAULEY: These guys have excellent customer service! Ask for Russell
Darrell Davis: Great service and friendly people. I would highly recommend.
Kyle Williams: Service was more than what I expected. Andrew was very knowledgeable and able to help me out in a pinch. Good job guys!
Stuart Lamm: Russell was awesome and had me in and out in no time! Highly recommend.
Angela: 1:1808! 5G ALeonard Buildings & Truck Accessories (21..VinAngela BrenWe purchased equipment from thiscompany and the equipment wasdamaged and warped. We returnedthe equipment in a timely manner assuggested by the company, who wassuppose to look the equipment overand come up with a plan toexchange or refund us. Afternumerous calls to the main office,Not only did they not give us ourmoney back they refused toexchange the equipment.Wow, unbelievable an ongoing issuewith this company.What kind of customer service isthis.We are now having to exploreadditional options to be refundedour money or get other equipment.Thumbs down
4. U-Haul Trailer Hitch Super Center at Durham Chapel Hill - Durham
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· 32 reviews
4409 Durham-Chapel Hill Blvd, Durham, NC 27707
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4worldlovers: 
U-Haul has the largest selection of trailer hitches and towing accessories. Reserve a trailer hitch installation online at U-Haul Moving & Storage at Durham Chapel Hill. U-Haul is your number one provider of quality and long-lasting tow hitches and trailer hitch receivers in Durham, North Carolina, 27707. Purchase a trailer hitch online and you will get lifetime unlimited hitch warranty for only $5 when we install it at U-Haul Moving & Storage at Durham Chapel Hill.
The vehicle information you have entered has triggered this alert. If you are planning to tow a trailer, for use over any distance, you should consider the condition of your tow vehicle. Towing a trailer can be demanding on some older vehicles, depending upon their condition. You should consider the mechanical condition (Engine, transmission, suspension, brakes and tires) into your rental/purchasing decision and if applicable consider the following alternative options:
U-Haul has the largest selection of trailer hitches and towing accessories. Reserve a trailer hitch installation online at U-Haul Moving & Storage at Durham Chapel Hill. U-Haul is your number one provider of quality and long-lasting tow hitches and trailer hitch receivers in Durham, North Carolina, 27707. Purchase a trailer hitch online and you will get lifetime unlimited hitch warranty for only $5 when we install it at U-Haul Moving & Storage at Durham Chapel Hill.
The vehicle information you have entered has triggered this alert. If you are planning to tow a trailer, for use over any distance, you should consider the condition of your tow vehicle. Towing a trailer can be demanding on some older vehicles, depending upon their condition. You should consider the mechanical condition (Engine, transmission, suspension, brakes and tires) into your rental/purchasing decision and if applicable consider the following alternative options:
cassia: The truck i got didn’t have ac
Christopher Everett: I had zero issues renting a trailer. I even had to change the pickup date, twice. all with zero issues. the staff I dealt with on the phone and in person were all very friendly and helpful. and of course it's U-Haul so they have everything you need to get a move done
Toyosee Oginni: Friendly staffs
Henry Hansley: Getting in and out with a little time consuming but the professionalism and quality service was excellent.
Robby Birdsong (birdblue4u2): This is the U-Haul store I visit most and I rent a lot of U-Hauls. If you're looking for a store that's ran by professionals, then visit this one.
Emily Leverett: They were helpful and friendly
Nancy Storm: A1
SooJin Lee: Friendly and easy to work with!!
Brian Thomas (Mussadiq): Staff works hard to get the client road ready.
Ronnie Sadoski: Very rude and disrespectful
Eunice S. USA: Poor customer service. Charged twice for a single service. Provided with a truck 3/4 full gasoline & expected to return it with the same amount of gasoline; I ended up filling it but got no credit for it. I wouldn't recommend this location for anyone
Julia Hoskins: I think I've been to over a dozen U-Haul locations and this is BY FAR the worst experience I've ever had at one. The "manager" is inexcusably rude and condescending. Literally laughing at me on the way out with his buddies when I eventually left out of frustration. Zero even basic competence. If I can't trust you to use basic common sense and honor your own policy, I sure as hell don't trust you to make sure my hitch is safe or store my belongings. Please for the love of god do not go to this U-Haul location.
A. Taylor: Horrible. Poor service all around.
Onyechi Onyekan: Horrible, horrible, horrible and insulting, irresponsible customer service.
Colin Wells: This is the least helpful experience I’ve had of not alone u haul, but any store I’ve ever been too. We have a tire going flat IN THE PARKING LOT. And nobody will help in the slightest or has no desire to provide any service.
Kym Gardner: I rented a truck this morning here for the second time. I have to say they are great! First time was a 10' box truck for a haul to GA from NC. Today was a pick up truck for an hour. Both times the U-Haul online experience was quick and smooth (even having to navigate through all the options I didn't need). The on-site experience though will make them my go-to place to rent trucks. Thanks, guys!
ladyT Peaches: Just dropped off free boxes but always a great place 2 do business
dana staats: Lacking in service. Nobody would answer the phone.Last time I used them, their wiring harness that they installed didn't work. I had to go back the following day for them to get it working. One should not leave the place without checking everything. Dont believe that they double checked it. That's what they told me and the work was not done well.It's just too expensive for this much hassle.Good luck if you use this place.
haider alanssari: very bad costumer service
Xiang Li (lx93bill): Took 40 minutes just to return my unused boxes. Very inefficient and poorly managed
Victor Engle: I bought a hitch and installation online and drove over on a Saturday morning for the install appointment. I was early for a 9am appointment and they got started right away. I was out the door by 9:30am. The installation was perfect and the installer and attendant behind the counter were professional and courteous. I'm just going to use the hitch for a hitch mount bike carrier for now but if I ever need a wiring harness I'll definitely go back to this place.
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5. U-Haul Moving & Storage at Capital Blvd - Raleigh
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· 136 reviews
3001 Capital Blvd, Raleigh, NC 27604
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6. Leonard Buildings & Truck Accessories - Durham
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· 67 reviews
2112 New Raleigh Hwy U, S. 70, Durham, NC 27703
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Matt: Highly recommend this location! The team there went above and beyond servicing my truck’s tonneau cover. Thanks again guys!
Nicole Caddell: Guys were great! Highly recommended.
Joseph Smith: Great job. I’m pleased with work they did. I will use their services again and will recommend them to others.
Maintenance Masters: Passed by this facility for 4 years on my way home. I wise I had stopped years ago. Excellent customer service from the entire team. Great guys!
Roger Martel: I needed a hydraulic jack controller in a pinch and they let me borrow one for the afternoon for free,which saved me several hours of driving to go back to get mine.
Keith Riley: Who is the owner of the store and how can he be contacted directly?
Jonathan Markle: I stopped by today to get them to look at a water leak on my bed cover. They checked things out, pulled it into the garage, made repairs and had me on my way in no time. My cover was out of warranty but they stood behind their product! Great service!!!
Dream Green: They should fire Jamal as soon as possible! I waited outside this location since 8am assuming their hours of operations started at 8:30am as advertised.Jamal shows up LATE (9:15am) didn’t apologize and quickly became aggressive when speaking to me.My trailer was repaired by him but not completely finished because he said we needed to come back. He then states “we’ll take it somewhere else”Very unprofessional, bad business and do not recommend coming here ever again.
Kii Scott S: Refugio was great very professional can help you find any part for your trucking needs
Adam Pantola: I reserved a Leonard trailer online and within 2 hours also received a confirmation call that the trailer was immediately available for pickup. That's convenient proactive outreach. Then later that evening I arrived to pick up and it was brought to my attention a sizing issue with my hitch setup. Thanks Jerome for the thorough safety check- you did me a solid. And the front office guys for the trailer rundown and extra gear I needed. Extra shout out to the DM and Leonard for generously acknowledging my prior military service. A+ experience for me. I'll be back to get a hitch put on another vehicle they were so coool 😎Ps. Cool that these tailgates can collapse like this
Keegan Fowler: Called and got a quote for a product and was told to call back to confirm and order. 3 days later and 20+ phone calls I have been ignored. Left voicemails with contact information and everything. Seems like they have better things to do than sell their products. Called the Raleigh Leonard’s and purchased the product over the phone in less than 10 minutes, and they charged me $120 less for the same exact product.
Kyle Ollis: I've bought products from Leonard's for years, always top notch, professional and on point. Shelly, at the Durham store on 70 is just awesome!
Kendall Surfus: I purchased a tonneau cover online for my pickup, but the cover didn't arrive with the hardware I needed to attach it to the bed liner. After calling around town, a little birdie suggested that I drive out to Leonard. I did, and the staff member (I didn't catch his name) hooked me up with what I needed, and then installed the cover on my truck to boot. I was really struck by – and grateful for – this generosity (especially on a 100-degree day). Next time, I'll check here first to purchase my truck accessories. Y'all are the best.
Shannon R: Matt was very patient and helpful with my custom building order. Even in this awful heat, he showed me the buildings he had on the lot twice, so I could be sure the sizes of the options I wanted were going to suit my needs.
Doug Dickerson: Long wait. Pricey way up. May have just been me. 69 yrs young and prices may be up from 10 yrs ago. But still over 400 to put trailor hitch on?
Rogelio Meneses: Today I went to look at some trailers because the hours said 8: 30-3 and I was there from 12-1 and it was closed, it said a note that they had left the bank and that they were returning soon and in an hour they never returned. I wasted my time this morning in going on a schedule that according to is open when you are closed
Toby Smith: Good Price to put on tow hitch great customers service
Stanley Rose: My 12 by 20 building was delivered and set up the same day of purchase. Salesmen very professional and old school care. Very satisfied and will return for more purchases.
Tiffany Wyche: Fantastic, fast and friendly service from Chris in purchasing a trailer today. He went the extra mile to make sure we were all set up. Low pressure helpful service and very high quality equipment. Thanks!
Sherry Anderson: I came to Leonard's in Durham last Saturday and had some questions about a trailer hitch and possible cover for my truck and had a great experience! Chris was the gentleman that helped me. He seemed very knowledgeable about the products and was able to answer all of my questions. I will definitely be using Leonard's in the future! Thank you Chris for answer all my questions! Very clean and friendly facility!
Nolan Clark: Good Covers Good People
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7. U-Haul Moving & Storage at 64 East - Raleigh
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· 64 reviews
4720 New Bern Ave, Raleigh, NC 27610
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Mark Sutton: Bathrooms are absolutely disgusting
S Walker-Wiggins: The bathroom was not clean
Rhonda Davis: Everyone was great from beginning with Paul to confirm availability and reserve truck over the phone, both gentleman's counter help during pick up and Destiny's help during my follow-up call the next day. Although they a customer rush as I arrived with four customers walking in ahead of me, the two gentlemen handled it well to the best of their abilities. The wait was more of two of the customers indecisiveness at the counter. Overall, Excellent staff and customer service.
Joan gakuo: Nobody contacted me about my lost key for my house its been 2 days I went to the store and they would contact MA and they didn't and that was my only house key I had to break my door don't recommend U-haul
Paige Barefoot: Jonathan is the best! He helped solve our problem with a great attitude!
Redd Smith: The entire staff is very pleasant and friendly, they went above and beyond in helping us adjust our rapidly changing plans during a chaotic move. The manager was so understanding when I realized I couldn't drive the truck we reserved and worked with us to resolve the issue fairly
Kyle Doughty: Excellent service. The two ladies and the manager are great. Extra kudos to the manager for his help.
John G: $200 for a 10’ box truck local for one day. Side of the truck says $20 lol
Big Ant: Trash!!!! A whole Hour wait in line just for a return. Unbelievable!!!! Also the guy there was super rude and moves super slow never going to this location again.
Adam Adoom: It’s five of us customers waiting inside and the guy is outside. Does not care who’s inside the business
Tewanda Mg: 11/2 to get a truck reservation at 5 pm 6:30 gets truck with no gas and horrible customer service from general manager Johnathan all the way down ../ U-Haul needs some retraining for all staff!!!
Ruben Olivares: Ive been here for more then an hour waiting for propane.. the one on capital blvd mear ihop they say they dont have a certified person to do propane.. on a sunday. Been here since 10:35a.m its not 11:47a.m..
Seniorheff Heff: Getting hitch on work van. Excellent staff and price!
L: My husband and I had a great experience with the customer service of Daniel. He is super attentive and friendly. We hardly recommend this U-Haul location.
S Alex: I went in today to buy moving supplies. Dallas was extremely polite he greeted me as soon as I came in. He answered all my questions and with no hesitation gathered all my boxes and took my boxes to my vehicle for me. I really appreciated this. Great customer service. Thank you!
Dashun Moore: Terrible service. The young lady was up there by herself helping 5 other guests. She had NO HELP not to mention she was dealing with rude guests at the same time. Went to turn my truck back in and the Internet was down so I couldn’t get my cash back. Called before I went to get my cash back and apparently they sent a check to my address without even informing me of that situation. Communication is terrible!!!!
Vicky Jenkins: We rented a U-haul trailer on February 27, 2021 and had a wonderful experience working with Arica and Jonathan. Receiving excellent customer service in the 21st century is a huge deal. I must say that Arica & Jonathan provided one of the best customer service experiences I have had. They provided timely professional service as their goal was to ensure we were able to handle our business at hand. Unknown to us, a fuse on our truck was out, but Arica and Jonathan worked well as a team to locate and fix the problem. We were grateful to God for their stellar work ethic.
Tylor McDaniel: I was helped by Arica and all I can say is Wow. This place helped me with everything. Every step was easy and she worked with me through all the paper work, the set up, and the return. This place is awesome. 10/10
Jerrell Parker: Arica was awesome and provided excellent customer service and accommodating. One of the best Uhaul rental experiences that I have had.
ben weaver: Super nice storage unit. Mary was very helpful. Would recommend!
Jenna Slawson: My hitch installation was a breeze. Rich, the owner, was super involved along the way. He was very intentional and positive with each customer.
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8. U-Haul Moving & Storage of Downtown - Raleigh
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· 97 reviews
716 Capital Blvd, Raleigh, NC 27603
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Steven DeYoung: Shoutout to Dequon Harris at this U-Haul location! He didn’t expect me to lift a finger, even though I was more than willing to help connect the 6’ x 12’ trailer I had on reservation. Dequon explained everything clearly, patiently walked me through the process, and brightened my day with this extremely fast and efficient experience. Thanks, man!
David Forrest: With all the negative reviews, I had hesitation about renting from this location. That said I took the chance, and I’m glad I did! The people were very nice, there was no issue with miss quoting rates or anything like that as referenced in some of the other reviews, and they pick up and drop off process was painless. I could not ask for a better experience and, due to having multiple properties that I own, I would likely be renting vans and trailers again!
Haley Finn: Paid for a dolly and it was not available. Check engine oil light was on the entire time, so it would not let me see the mileage. Van REEKED TERRIBLY of cigarettes. Lots of scuff marks already existing on vehicle. TERRIBLE customer service. The 2 employees working did not look up from their phones when I Came in until I cleared my throat and they acted as if I was bothering them. Absolute worst service and will never return.
Mia Grace Chapman: Someone stole my wallet, and took out a U-Haul. (This was reported to police and they have been arrested)The manager at the store didn't check my photo ID or the picture on my debit card that the scammer used, and now U-Haul is SUING me! This store is refusing to help me and the manager is extremely defensive and unprofessional, hung up on me 3x and refused to give me her name when she is the one who did not check photo ID and made the stolen vehicle claim.
Siena: The manger here rodnai drew is super unprofessional & rude I would never come back this Uhual again worst customer service ever!!!!!!!!!
Madeline Hunter: We love the new Manager Erica she was very nice I had a great customer service she help me with my storage unit, she didn’t give me any attitude or wasn’t rude like the other manger normally is. Thank you finally for a Great experience At Uhual
Trevor Huffman: Great experience for me at 9:30 am! I imagine with all the kids and colleges this place gets rocking! Be early!
Whitney Hinton: The manager Rodnai Drew was so helpful and provided great service.
Daniel Madding: My son accidently left a tie in the cab of the truck I rented and when I called and asked if they found it, they said they didn't find it. More like they didn't look or care.
Sofia: Friendly but overworked and underpaid. U-Haul is a horrible company. Avoid at all costs!! Use another service if you can. They leave the storefront employees with no answers for customers and out to dry.
Wyatt Bone: I second with the lady above says about the propane. Due to her review I went to the one outside the beltline, and they didn't have anyone qualified to fill the tanks there. There was a customer loading up a tank ahead of me. He explained that he had already been to the one downtown and reported there was a leak in their system. He also reported there was no one qualified to fill a tank at the outside beltline location. Complete fail.Weak sauce.
Jim Fischetti: Worst treatment ever, paid 30 days in advance, they switch locations and then still don't have a truck and it is MY fault, no trucks but plenty of excuses
B. E.: I came in with four propane tanks. The guy behind the counter said he doesn’t refill propane tanks in the rain. Asked why not.... He say, “safety, due to static friction.” The only believable explanation is laziness. If you’re looking for a good customer service experience, you should avoid the store.
Steve King: My experience with this store was excellent. I needed to rent an enclosed 6x12 trailer and thought I reserved one on the website. By mistake, I had selected a 'utility' (open) trailer and not the enclosed one.None was available, but Ms. Rodnai Drew went out of her way to get parts needed to get an out-of-service trailer working, so that I had a trailer to rent, without having to scramble and find another trailer at a different location. Many thanks!
Samantha Warren: Most ridiculous mobile check out process. Went inside for help and the customer service was horrible.
Joseph Copeland: Great customer service!
Yohance Gill: They are rude and the most unprofessional people I have ever dealt with. We had DENIAL of a reservation that was made. Then was asked for another reservation, then was told "I don't know when it will be available" multiple times in a row. When finally given one, it already was occupied with someone else's stuff!!!! After moving everything out, the moving truck did not have enough room to carry everything. We requested a vehicle, they told me "none were available, they're reserved". When asked when the next reservation will be available, they repeated that they do not know. They flat out refused to let us rent a vehicle. There we're multiple vehicles on the lot. There were so many more issues. DO NOT USE THIS UHAUL!!!!!
Md Nazmul Hasan Bhuyan: The lady over there asked me to leave the key in the truck to let her check me out at a later time and she promised me to provide return confirmation via email by the day end. I did not receive any email and visited the store again the next day to get an update. She started claiming that I did not leave the key in the truck and, thus, she could not check me out. She also asked me to pay for the key if I do not have it. Even though I repeatedly told her that I left the key in the truck, she was not ready to accept it. I then retrieved the key right from the same truck. She then check me out without any sign of remorse or a simple "Sorry".
magical asian (Gimmedachocs.): Pro:, reasonable price. The employee named Justice is great.Con: one female employee was incredible rude and discriminatory. Sent a complaint but never heard back. Well, they did call back but with a private number. Who the hell picks up a phone call from private number??
Elizabeth Stewart: Wow, had a terrible experience here yesterday. Tried to refill a propane tank. Went inside and waited for about 10 mins, with my 3 yr old. Was told that someone would be out to fill it. Went outside, finally saw a different employee after another 10 mins. She told me to get someone else, who told me she couldn’t do it bc she was ‘in training and didn’t know how’…. Went back to only employee who seemed to know anything. They told other employee to get a certain person and tell them I need propane…. Finally, that employee came out and said there was a hole in the propane line and they couldn’t fill it….?? Oh, and I’d need to drive to the next closest Uhaul to fill it. Total waste of time, with my 3 yr old to keep entertained the whole tome. Avoid this place at all costs.
Elaina Espinosa: GO TO PUBLIC STORAGE.Moving is already stressful , and this location has made it 1000x times worse. I work remotely and decided to work abroad for a couple of months. I got a storage unit here as a one month free was offered. I return and try and enter my storage unit for the first time… and the key does not even enter the lock. I go to the front to ask for assistance and they told me that this sometimes happens and I’ll have to get a lock smith. There is nothing they can do… I HAD TO PY FOR A LOCKSMITH FOR A KEY AND LOCK THEY PROVIDED. The manager here is unprofessional and downright useless. Save your money, time, and headaches.
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RV dealer
9. Bill Plemmons RV World, Raleigh - Raleigh
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· 299 reviews
4208 New Bern Ave, Raleigh, NC 27610, United States
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4worldlovers: Great people that work here. This is worth a drive to buy a camper. I live 200 miles away from them but saved a ton of money on my camper and I take it in once a year for service they take about a half day to service it. We just leave there and camp nearby for the weekend.
Great deal on the purchase of our camper and great customer care. The service department did a wonderful job. Zero hassles. Quality repairs. As their motto states "You'll love this place" and they mean it!
Just want to say thank you very much for being so kind and caring in working with us on the purchase of our Flagstaff travel trailer. The sales, the service, the walk through. The smiles on your faces each time I have been there, it was a blessed experience to walk in the doors of your business.
Welcome to Bill Plemmons RV World, your top, favorite new and used RV dealer in North Carolina! Whether you are new to the RVing lifestyle or are a seasoned RVer, we provide a large selection of new and used RVs that are sure to meet your needs and wants. We have an expansive inventory of both New and Used RVs for sale, including motorhomes, travel trailers, fifth wheels, toy haulers, and more! We've got something for everyone and we carry the top brands in the RV industry that you know and love, including the Jayco Greyhawk, the Jayco Melbourne, the Jayco Redhawk, and more!
Great deal on the purchase of our camper and great customer care. The service department did a wonderful job. Zero hassles. Quality repairs. As their motto states "You'll love this place" and they mean it!
Just want to say thank you very much for being so kind and caring in working with us on the purchase of our Flagstaff travel trailer. The sales, the service, the walk through. The smiles on your faces each time I have been there, it was a blessed experience to walk in the doors of your business.
Welcome to Bill Plemmons RV World, your top, favorite new and used RV dealer in North Carolina! Whether you are new to the RVing lifestyle or are a seasoned RVer, we provide a large selection of new and used RVs that are sure to meet your needs and wants. We have an expansive inventory of both New and Used RVs for sale, including motorhomes, travel trailers, fifth wheels, toy haulers, and more! We've got something for everyone and we carry the top brands in the RV industry that you know and love, including the Jayco Greyhawk, the Jayco Melbourne, the Jayco Redhawk, and more!
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Self-storage facility
10. U-Haul Moving & Storage at Us Highway 70 - Durham
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· 102 reviews
2422 New Raleigh Hwy, Durham, NC 27703
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Tony Williams: Cameron really took the time to take care of customers. The store was full but he worked hard to clear the store swiftly and by taking care of every customer’s needs. We definitely don’t see this kind of service anymore.
Simon Lv: The guys at this loc charge me wrong!! I put the gas back, but they put the gas cost in my receipt. UHAUL APP sucks. It did not allow me to return the truck via APP, so I call their 24*7 call to make a note that the truck was returned at the same day, but eventually, the guys at this loc added the overnight fee in my receipt, which is so not professional and so customer friendly... the worst experience with U-Haul dealers.... Do not like it at all...
Isabelle R: Moving is so stressful but this Uhaul location staff helped make it less so. Efficient, helpful and kind, I really appreciated the service. They helped arrange a trailer when our 20’ truck was filled to the brim and all of the fleet was reserved during high season. Jeremy offered great tips for driving and managing the trailer, and rounded with a pep talk. Thank you.
james ladd: Fantastic service here from Jamal. Not only did he hook up my car dolly, he helped me install my 2 inch ball on the receiver hitch, he showed me in detail how to safely mount the car onto the tow dolly, and he was also friendly and interesting to talk to on top of that! Great service.
Eileen Matthews: Returned a uhaul brought in to Durham from out of state. Sunday morning and the guys were professional, fast, and met us at the clearly signed return area. The store and parking area are clean and well organized. Demetrius was wonderful at making this a smooth return.
Shane: My wife and I have rented a U-Haul from this place 3 times in the last few weeks. The staff is always efficient and polite. We just got done returning our most recent rental and had kept the U-Haul a little longer than intended. The manager worked out a deal with us right after he was helping another customer with their late fees. This type of service SHOULD NOT be expected anywhere as it's considered "above and beyond" their scope of duties but this is the type of management that cares about your business and that's rare these days.
Handy Repair: Always good service, Justin & Jeremy provide top customer service. Will rent again
David Straughan: I've been to this location three times now and have consistently had a very good experience. Once to have a tow hitch installed on my car and twice to rent moving vehicles. On every occasion, the staff here have gone above and beyond to be helpful.On my most recent trip to this business, Jeremy and one of his colleagues helped load and unload a very heavy and awkward pallet jack in and out of the truck I rented and in and out of my personal vehicle.This is no longer the closest U-Haul location to my home but I'll still come back to this one due to the fantastic service I received from Jeremy and the others that work here.
Thomas Lyndes: They say they sell propane, but they really don't. No one to help you. I got propane one time out of five.
Ike Prob (Ike): This location is horrible. Poor service, continually canceling reservations made well in advance stating no vehicle available. Stay away
George Burleson: Unhelpful, don't care about the customer. Just all around awful experience. Ubox was supposed to be delivered today, when it wasn't we waited on hold for multiple hours with the location and U-Haul headquarters. When nothing came from that we physically went to the location, which could not tell us where the box is or when it will be delivered. Told us to come back the next day because "it's not our department" that handles the UBox and that someone might be there tomorrow to answer our questions. Never will I ever trust U-Haul with anything again. Reporting to the BBB.EDITED - a year later the saga continues....now we are being threatened with a lien on a storage facility that we did not reserve! and we have U-Haul corporate calling us about delinquent payments and to reserve our ubox from arizona again! what an absolute cluster f&#$ of an organization.
Isacc Gilliam: I reserved a truck here and I was picking it up. No problem so far, until i look in the back to inspect and see if my Dolly's i pre-order were there. They were not. And i reserved these items at a time when the store was closed. THIS means that i have to WAIT from 5AM TO, apparently, 7AM. I'm Currently waiting right now, so what better time to do this review...Not only that but I can't even access my storage unit from the sister location 5505 Commercial Ave., in Raleigh, that was supposedly 24/7 access, until, I'm guessing, 7am as well! So thats another inconvenience that throws my plans out the window!!!The only reason that its not 1 star... is the fact that MOST of the clerks and workers are very patient and kind. And Customer service are the same. With MY experience. But iono how my equipment wasn't there. I wouldn't even be that mad about my storage if AT LEAST my stuff that i PRE-ORDER was THERE!!! Or even tell me ahead of time!
Rut Maria Casiano Matos (Ruty): El atendimiento fuè muy bueno. Personas muy educadas y pasientes. Fué fácil y rápido alquilar una camioneta.
Aaron B: No complaints service was good reservation was ready when I got there overall it will get the job done
Abstract Thinker: Chad is the man! He has excellent service and was courteous. The app sucks though.
Tom: Using the U-Box service to move coast-to-coast was a complete disaster.The empty box was a day late arriving, and I had to spend a couple of hours on the phone trying to sort it out with U-Haul. The full box then failed to arrive on time with absolutely no warning. I spent countless fruitless, frustrating hours spread across several days alternatively sat on hold or being passed between various U-Haul "Customer Service" personnel who had no clue where our box was or when it would arrive.Eventually, nearly 4 days passed the "guaranteed" arrival date, another Customer Support person finally got in touch to "warn" us that our box would be delayed. They couldn't tell me any details but assured me that our box hadn't been lost and was still on its way. A couple of days after that, they announced that our box had been located in the next state over and would be delivered the next day (6 days late, in total). A couple more conversations with the local U-Haul were required to confirm its arrival and have them prepare it to be unloaded.Finally, U-Haul were contractually obliged to refund us $50 a day for the delays ($350 in total) and eventually did so. We asked them to refund more of the $2k they charged us, considering the lack of warning of the delay and subsequent lack of customer support. They offered to help us unload to box, which I explained we didn't need, and then simply stopped replying to any further requests for additional refund. No explanation, no apology, no negotiation; Just ghosted.U-Haul clearly doesn't value our custom, so I highly doubt they'll value yours!
Payman Jaf: I had some difficulty with tracking my u-box. When I contacted this u-haul, one of the managers called Nianta went above and beyond in helping me find my box. I recommend this location because of her. Thank you Nianta!
Mathenge Wambugu: The point of a reservation is to ensure the availability of a truck when it comes time. That's why the online reservation system exists. I reserved their 26' truck almost a week before and it confirmed availability without any issues. The day before I receive no call at 6pm as indicated in the receipt, meant to confirm the pick up time. I find out they changed my pick-up location to different dealer at a much different time. A 5 hour difference. I made plans with others to start at 7am after I picked it up and now I'm forced to wait until 12pm to go pick it up at a location much further. Called them and they made it seem like it's common place to not have your reservation fulfilled. Then what's the point?! Terrible service.
Phoebe Lux: Nice staff
Santha Perian: Rented Uhaul trucks twice. Front desk guys are friendly and show no attitude in answering questions. Clean facility and they also had larger collection of trucks. I was pleased with the service and would recommend for anyone. They also provided contacts of some movers.
Myles McGonigle: never have propane to refill tanks. don't waste your time. get told propane is coming the next day only to arrive the next day to say it's out of service. this is the 2nd time trying to get a refill here and the same results. never coming back.
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Trailer repair shop
11. CRTS, Inc. - Raleigh
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· 77 reviews
3301 Integrity Dr, Garner, NC 27529
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Trailer supply store
12. Leonard Buildings & Truck Accessories - Garner
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· 55 reviews
5226 Fayetteville Rd, Raleigh, NC 27603
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Trailer supply store
13. Wakefield Auto, Truck & Van - Wake Forest
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· 52 reviews
2513 Burlington Mills Rd, Wake Forest, NC 27587
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Trailer dealer
14. Rigsbee Trailers - Knightdale
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· 45 reviews
8200 Knightdale Blvd, Knightdale, NC 27545
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Trailer rental service
15. U-Haul Neighborhood Dealer - Garner
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1305 US-70 West, Garner, NC 27529
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Trailer supply store
16. O'Reilly Auto Parts - Raleigh
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· 100 reviews
4011 Capital Blvd Ste 161, Raleigh, NC 27604
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Trailer rental service
17. U-Haul Neighborhood Dealer - Raleigh
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· 2 reviews
1733 Capital Blvd, Raleigh, NC 27604
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Auto parts store
18. Ervin Rigsbee - Raleigh
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Raleigh, NC 27605
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RV dealer
19. USA RV - Raleigh
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· 44 reviews
8512 Capital Blvd, Raleigh, NC 27616
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