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Quest Diagnostics Raleigh New Bern Quest Diagnostics Inside Raleigh Walmart #4484 - All Urine Drug Screens by Appointment Only Solstas / Quest Diagnostics Raleigh Six Forks Road - Employer Drug Testing Not Offered

1. Quest Diagnostics Raleigh New Bern - Raleigh

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· 25 reseñas

3031 New Bern Ave Suite 300, Raleigh, NC 27610

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David DeWald: This location has permanently closed.
Evan Lock: Hours do not match posted information
Carolyn G: This location is now closed on Fridays. I was able to make an appointment for a blood test 2 weeks ago and was given zero warning about the new hours. The sign on the door technically states that the new hours won't be in effect until April 13th, but no one was there today. Some warning from Quest next time would waste less of everyone's time.
Vanessa Hunter: Admittedly, I cut it close by arriving at 4:57 pm (they close at 5 pm) but after rushing thru traffic after work I arrived to find they closed the clinic early today. I asked an employee of the neighboring business and apparently this behavior is commonplace (they’ve apparently left up to 30 mins early). I’m so annoyed that I have to come back and possibly miss them again due to my work schedule!
Sam M: My appointment was 4:30 PM, I was the only patient at the location, the Technician called my name @4:40 to walk in see her doing nothing but sitting at her computer. i have showed her the doctor's test order printed on the quest diagnostic form to be told with nasty attitude that I had to have the paper form. She can't receive emails nor that she can enter the order manually. Who is still dealing with hard copies in the 21st century? and who accepts hard copy in the COVID era?It took 40 minutes driving to get to the location then to go back to my doctor's office to have the lab done.
Swati Gupta Kasera: TERRIBLE FACILTY!!! THEY DESERVE ZERO (0)We went to the facility for preventive blood work of my kids. They applied insurance for one of my kid but not to the other one. Also, they sent the test results to the Doctor for only 1 kid. For other kid, the results were missing and they sent me the bill of $255. I called my insurance provider to check the same, they confirmed me that since it's annual and fully paid by insurance, we don't have to worry. Insurance paid, sent me the EOB and also to Quest.Even then, EVERY MONTH I GET A BILL FROM THE QUEST FOR ALREADY PAID SERVICE. NOW I'M GETTING CREDIT COLLECTION NOTICE FOR THE AMOUNT I DON'T OWE. I MADE SEVERAL CALLS TO QUEST, MY PROVIDER AND TO CREDIT AGENCY TO RESOLVE THE SAME. QUEST LOST THE EOB, NOT UPDATED THEIR SYSTEM AND NOT EVEN LISTENING TO MY INSURANCE PROVIDER.I told my Doctor not to ask anyone to go to Quest.
Angela Battle: I had an appointment. Waited 30 pass my appointment then left. Be prepared to stay all day. In the time I was there only 2 people were called.
Chuck Lysaght: Had an appointment for 11:45, waited until 12:15 and still had probably 20 minutes to go before the bloodwork so I left. I’ll never go back.
Elizabeth G.: Great service! The staff was friendly and quick. The lady who took my blood was experienced and got it out without much pain.
YARI: Had a lab draw on Friday and Regina is the person who did my blood draw. She really went to bat for me! It was a long process (longer than I anticipated) due to my complicated insurance and LONG order of tests. But, she was very kind to me and very patient and got the job done. After calling my insurance agency to verify my insurance, I was able to sort things out and proceed. She even called my doctor/customer service line to get clarity on the tests. Thanks for your help, Regina!
Rebecca Smith: ¿Cómo le doy a este lugar 0 estrellas? El personal es extremadamente poco profesional. Fui a este lugar para dejar un laboratorio en casa. Llegué a las 12:25 y la puerta estaba cerrada. Llamé durante 5 minutos antes de que alguien saliera. La mujer me dijo que estaba en su hora de almuerzo y se negó a verme a pesar de que estaba allí antes del cierre de las 12:30. No solo se negó a dejarme entrar, sino que fue extremadamente grosera y condescendiente. Cuando me hice los análisis de laboratorio, los flebotomistas se quejaron de lo grande que era el pedido. Está claro que las personas en este centro no se preocupan por sus pacientes y no disfrutan de su trabajo ni de servir a los demás. Recomiendo no confiar en ellos para clavarte una aguja.
Jordan Saukaitis: Acabo de visitar hoy para una evaluación biométrica. Me dieron entrada justo a la hora de mi cita. Entré y salí en 10 minutos. ¡Ella fue amable y no fue doloroso en absoluto!
ARTENIDA CELA: El técnico de laboratorio no usó la máscara; comiendo papas fritas frente a mí y con las mismas manos me pidió mi tarjeta de seguro; no obtuve suficiente sangre para mis pruebas y 15 días después aún no tengo resultados. Por favor, no vaya a este lugar. Nunca uso Quest.
Crystal Clark: Acabo de salir sin hacerme la prueba después de esperar en una sala de espera vacía durante 45 minutos. Hice mi cita para la 1:45 y me di cuenta mientras esperaba que era después de su almuerzo cerrado. Cuando entré, me dijeron que esperara mientras 2 empleadas hablaban y después de que el empleado "adecuado para covid" me dijo que me sentara y esperara. Hice una cita y traté de explicarle que pagué por adelantado, ella solo me dijo que esperara. Pasó otra persona con Covid suiteD y procedieron a hablar durante unos 5 minutos. Cuando le grité a la parte de atrás para saber cuánto tiempo más, me dijeron 10 minutos porque tenía otro cliente. 15 minutos después me fui. No volveré allí y reprogramaré en otro lugar.
jodi underwood: Horrible staff, horrible phlebotomist!
B W: Esta ubicación específica ya no hace pruebas de drogas. Afortunadamente, me encontré con una empleada y ella me explicó que la ubicación de Triangle es donde brindan pruebas de detección de drogas.
Chasity Walters: TERRIBLE TERRIBLE TERRIBLE. Primero son desagradables y groseros. Procesan mal mi muestra de orina, cuando volví a subir también a ver qué pasaba. Tres trabajadores estaban sentados sin hacer absolutamente nada, solo estaba tratando de explicarles que la muestra de orina se procesó incorrectamente. Básicamente dijeron que no podían ayudarme y me dieron el número a su supervisor Chris. Llamé y le dejé mensajes y, por supuesto, NUNCA me devolvió la llamada. No recomendaría a nadie que vaya aquí.
Keisha Wall: Mal servicio al cliente! Esperé 45 minutos para ver a un empleado real.
Latanya Loyd: ¡Ojalá hubiera podido gobernar este CERO estrellas⭐️! ¡Esta ubicación es la ubicación menos profesional en la que he estado! ¡Estaban demasiado ocupados riéndose y socializando para hacer su maldito trabajo! ¡Nadie en la recepción! Esperamos 45 minutos escuchándolos, je, je, antes de llamar a una señora que estaba esperando que el tipo fuera atendido para preguntarle si ella sabía que él era un pastor ahora y bla, bla, bla y todos ellos participando en el ¡je, ja, ja, antes de que finalmente nos digan que no se nos puede ayudar con el servicio por el que vinimos! ¡¡¡Pero otra vez!!! Si alguien hubiera estado en el escritorio, no habríamos perdido tanto tiempo. Luego los escuchamos mentir rotundamente a un compañero de trabajo o a un supervisor acerca de estar ocupados... dijeron que vendrían a este lugar... las mujeres lo discutieron después de colgar... luego las llamaron para que no vinieran... bueno ¡sí! Acababan de mentir sobre estar ocupados y 5/6 personas esperando ... eran 3 personas esperando y solo 2 para el servicio. SMH ... definitivamente no recomendaría esta ubicación y rezaré para NUNCA tener que volver aquí.
Ann Cooper: I have been going to this location for several years to have my blood drawn. The same phlebotomist has been there the whole time. She is professional, thorough, competent, and caring. I cannot say enough good things about her. Therefore the 5 star rating.
Christina Bailey: Rude staff.

2. Quest Diagnostics Inside Raleigh Walmart #4484 - All Urine Drug Screens by Appointment Only - Raleigh

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· 29 reseñas

8000 Town Dr, Raleigh, NC 27616

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Kay Johnson: but I was turned away by a very disgruntled, miserable employee.(Traducido por Google
B: No pierdas el tiempo, tienen la costumbre de rechazar a la gente e inventar excusas. Any Lab Test Now en el futuro es súper amigable y eficiente y puede tomar órdenes de laboratorio de Quest Diagnostic.
Kaylee Knight: Este Quest está en un Walmart y tiene la sala de espera más pequeña y húmeda que he visto. UNA persona está trabajando. Por suerte son agradables, pero con exceso de trabajo y abrumados.Hice todo lo posible para hacer un apartamento para 1030. Se vieron 4 personas que se presentaron al menos 20 minutos después de mí. No me vieron hasta las 11:20. Se disculpó mucho y no culpo a la persona que trabaja, pero el tiempo de espera para un apartamento es absolutamente ridículo.
Bethany: Rápido y eficiente pero un poco grosero.
K M: Tuve el placer de ser atendido hoy por dos personas muy encantadoras. Desafortunadamente no obtuve sus nombres, pero el proceso fue perfecto. El área frontal estaba limpia y las instrucciones para registrarse eran claras. Antes de que pudiera ponerme cómodo en la silla me llevaron a la parte de atrás. Tomó 5 minutos como máximo, incluida mi vena difícil. ¡Gracias al joven y la dama que me ayudaron hoy! Excelente servicio al cliente y muy útil.
Deborah Thatcher: La mujer que salio fue extremadamente GROSERA...""Para que estas aqui" eh...Ella no debería trabajar en servicio al cliente.PERÍODO !Ella necesita una CLASE en servicio al cliente.PERÍODO !Me sorprende QUEST DIAGNOSTICS....toleraría ese tipo de comportamiento....Boooooooo👎👎👎👎👎👎👎👎
Ryan Petersen: Tuve una gran experiencia hoy y sentí la necesidad de equilibrar estas revisiones. El personal era eficiente y profesional y muy educado.
Tonda Claborn: Las instalaciones están muy limpias y el personal fue muy amable y profesional.
Gerard Boyle: No escribo reseñas, pero solo quería decir que tuve una gran experiencia en este lugar. Estas dos mujeres fueron excepcionales y serviciales conmigo. Entré y salí en unos 10-15 minutos. ¡Gracias!
Tyshon White: I really wish I read the reviews before I booked the appointment for a drug screen. I go through all the motions of setting the appointment, going somewhere to print out the form because I don’t have a printer at home, drive all the way up there only to be met with a sign on the door saying that their services were unavailable. A phone call would’ve been nice to let me know that they couldn’t do it and to reschedule. What a colossal waste of time.
VICTOR HINES: NOT ONLY WERE THEY RUDE !!! BUT VERY INCONVENIENT!! HOW YOU ONLY GOT 1 LOCATION IN RALEIGH FOR DRUG SCREENING IN A CITY THAT HIRES NEW EMPLOYEES AROUND THE CLOCK !!!! I CAN'T SYAND QUEST DIAGNOSTIC!!! YOU SHOULD MERGE WITH LAB CORP AND GET YOUR ACT TOGETHER!!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
• Ulyssianah: The lady that was there Nov 3rd 2021, was NOT friendly. I asked for a form I needed for school and she was COMPLETELY NASTY. Before I could even explain what I needed she bombarded me saying she doesn’t have what I need and that she has other customers in line. “I wanted to help you but I don’t want to now, now I can’t do anything for you.” HORRIBLE representation for the company. I calmly and nicely asked her for it (I also have a recording) and she was totally rambunctious and very unprofessional. She went to the specimen she had collected from me, picked it up and still denied me access. I waited 1hr after my 845a appointment to be seen and I asked for the form during the appointment but she did not provide that so I had to come back to get it and she denied me access. I was very respectful and patient after waiting an hour and I had a HORRIBLE experience here over a form she could’ve presented with no issue.
Mark Andrew Samia: Not taking walk-ins for pre-employment tests. Tried getting help with scheduling, staff are rude, unhelpful, won't even acknowledge any questions. Appointments backed up to who knows when.Pick another site that's not as backed up, takes walk ins, and staff that will at least give you the time of day.
Ethan: Vanessa took care of my Biometrics and did a wonderful job!
brittany eilum: Everyone at this location should be fired. This location should just be shut down because it’s useless.
Osha D: This place is just useless and the people are rude. I don’t understand why you need an appointment to do a 5 second drug screen. This is one of the reasons why no one has a job.
Ace of Magic: Went in for a drug screening, could give them enough so they sent me home and told me to make another appointment. I did and apparently it didn't show up so they sent me away again. The workers are also super rude.
A M: Rude and not accommodating. Waste of time.
L rry: Had an appointment scheduled and confirmed and it appears that everyone decided to not come to work today! Great.
Shanita Walters: Me asignaron a esta ubicación para una prueba de detección de drogas previa al empleo. Mi documentación dice que examinan las drogas hasta las 3:00 p. m. Cuando llegué, me dijeron que paraban a las 2:30 y que podía volver mañana. ¡Muy frustrante! Todavía estaban abiertos, pero ya no hacían pruebas de detección de drogas durante el día. Realmente no entiendo.
Sean Casa: La peor experiencia de servicio al cliente que he tenido. Asegúrese de tener una hora más o menos disponible cuando venga aquí. Trabajan a su propio ritmo en este lugar.

3. Quest Diagnostics Raleigh-Northeast - Raleigh

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· 0 reseñas

11001 Durant Rd #106, Raleigh, NC 27614

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4. Solstas / Quest Diagnostics Raleigh Six Forks Road - Employer Drug Testing Not Offered - Raleigh

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· 11 reseñas

5620 Six Forks Rd, Raleigh, NC 27609

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Mike Erickson: Had an appointment. Waited an hour. No patients were taken back the entire time. Staff laughing loudly in the back. No communication whatsoever about what was going on. Ended up leaving because I had to get back to work.
Mike B: This is the WORST service I ever encountered (in any medical field) They sit on their asses in the back office and take care of EVERYTHING BUT THE PATIENT. Pure-D LAZINESS!!!
Miguel Hung: Vanessa and Wendy were very professional and friendly, I was actually hesitent to show up for my appointment base on previous reviews , don’t forget “ we see the world as we are” if you are not friendly and positive don’t expect people to be nice to you, thank you again Vanessa and Wendy for a great experience 😊
Ellen Frost: Had a scheduled appointment for 9:00 AM. Arrived at 8:55 to an empty lobby - not even a receptionist. Waited ten minutes before seeing a single employee except for the two that were running in late. Didn’t get seen until 15 minutes after. Inefficient and unfriendly service. Would not recommend.
May Markoff: Twas the day after Christmas, and all through the waiting room, no one was stirring, not even a spoon. I signed my name on the sheet on the desk, and waiting one minute at this place they called Quest. The lady was pleasant and unlocked the door, she was alone there just waiting, and now there was one more. She drew up my blood as fast as St. Nick, I barely felt the needle stick! Then as quick as can be, I left wishing her well, today was unusually quiet, that much I can tell.
Golden Tempting: When I got treatment there last year, the employees were 30 min late to open and you had to sit in the office next door while you waited. That office said it was a common occurrence. Today I went in to obtain only my vitals from my prior visit ( not blood work results) after arguing, she gave me another patients vitals. Finally gave me mine. And I could see the sign in sheet of patients first AND last name. May need a HIPAA officer as well as a lesson in efficiency and customer service. Needless to say, pick the next closest medical facility for your blood work/labs!
PWLC RDU: Love this lab! Best customer service EVER with Felicia! She is always on point and knows how to draw blood especially with the most difficult ones. Has had no issues with our clients and has always been very warm and welcoming to each and every client. We send everyone to her!
Christina Weber Stang: Horrendous!!!! Good grief it took over 50 minutes to get blood drawn. Incredible inefficiency the likes of which I've ever seen. Find a different lab.
Bonnie Chisholm: I won't ever use this lab again; they failed to draw the main lab test, that I was sent to the office for.... the very specialized test had to be sent away to Virginia and it took 3 weeks. After 3 weeks I get a call saying, sorry, they had failed to collect this lab when I had all the blood work drawn. They collected several tubes of blood, and I specifically asked, "Are you sure you have all of the tests collected"? - and they said yes. Due to medications that I have been started on since the lab draw, I won't be able to have the lab test repeated for about 6-8 months, in the meantime, have to follow strict dietary restrictions. I can NOT, nor will I ever recommend this lab to anyone in the future.....
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5. Quest Diagnostics Raleigh- Northwest - Raleigh

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8300 Health Park #223, Raleigh, NC 27615

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