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Concesionario Ford
1. Capital Ford - Raleigh
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· 2224 reseñas
4900 Capital Blvd, Raleigh, NC 27616
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Tim Hackim: Tuve una gran experiencia
Krystal Greenhaw: Estaba bajo un poco de presión al comenzar una franquicia para tener un Ford Transit disponible. No me di cuenta de los retrasos en la oferta y la demanda. Entré a hablar con alguien y terminé con Tim Dunn. Él fue fantástico. No fue ningún beneficio para él, pero se tomó el tiempo de encontrar un par de lugares para que yo tratara de contactarme para ayudarme con la camioneta. ¡Gran empleado! También una buena conversación con él en ese corto tiempo también. Aprecie el excelente servicio al cliente.
Floopydoopz: ¡Chris fue increíble! ¡Fue fundamental para llevarme a mi nueva Tacoma! Muy eficiente, amable y ayudó a que todo saliera bien.
D Lebel: Hemos tenido el peor servicio con Capital Ford. Ve a otro distribuidor.
Candice Davis: ¡Juan B fue genial! ¡Fue profesional, cortés e hizo que comprar mi auto fuera divertido! ¡5 estrellas para John y Capital Ford!
Ryan Patin: Terrible departamento de servicio... todo lo que buscaba era obtener una cotización de un servicio simple, ¡¿y necesitaban mi número de VIN?!?! Política ridícula, se fue a otra parte para el servicio. Pregunté por su tarifa por hora entonces, y ella me dijo que la tarifa de diagnóstico solo era como $249!!! ¡Ay!
Chris Sayler: La División Comercial trabajó con Robert, sin duda la mejor experiencia al comprar una transit 350 2019, ¡gran compra! ¡Proceso súper bien informado y rápido! Voló desde el sur de Florida, me recogió, hizo una prueba de manejo del camión, firmó y condujo de regreso el mismo día, ni un solo problema, 700 millas, no podría estar más feliz de ir a ver a Robert en la división comercial en Raleigh.
ykarthik reddy: Cross es un gran vendedor, muy servicial y conocedor.
Steven Walters: Qué lugar tan lamentable: el gerente de finanzas y el vendedor estaban tratando de venderme un automóvil que necesitaba llantas nuevas cuando dije algo sobre la podredumbre seca en las llantas, dijo que reemplazarían una llanta pero no las cuatro porque perdían dinero cada segundo que estaba trabajando en el trato
Kylie Amann: Gran experiencia en Capital Ford y con John como mi vendedor. Me dio tiempo para pensar en el auto que quería sin problemas ni estrés. Y, John siempre respondía rápidamente a un mensaje de texto durante el proceso. Este es el tercer auto que compro de Capital Ford en los últimos 15 años. Hay una razón por la cual la gente pasa por otros concesionarios Ford para ir aquí. Su equipo es verdaderamente el mejor del Triángulo,
Jacob Parson: Capital Ford ha sido de gran ayuda para ponerme detrás del volante de mi nuevo vehículo. John Blackwell ha sido muy honesto y directo en todas mis interacciones con el personal de Capital Ford. ¡Muy emocionada con mi nuevo auto!
Breanna Williams: ¡Muchas gracias, Devon Williams, por ayudarme a conducir mi auto nuevo! Devon es un gran vendedor, muy conocedor de autos y de lo que sería mejor en mi situación. Si alguna vez vas aquí, ¡pregunta siempre por Devon!
Gary Talley Jr.: Kenneth Watson está trabajando duro para conseguirme el auto adecuado para mí.Lo recomiendo mucho.Gracias
Allegra D: ¡Devon Williams fue excelente! ¡Muy profesional! ¡Fácil de hablar e hizo que el proceso fuera muy fácil!
Chris Williams: Compré un Toyota FJ Cruiser usado de estos chicos hace 3,5 semanas. Al principio, experimenté un poco de confusión, mi vendedor se frustró. Rachael salvó el día, ¡a lo grande! Hizo los arreglos para que le pusieran llantas nuevas a mi viejo Toyota, y eso hizo toda la diferencia. Mi coche ahora puede hacer más de 70 mph sin temblar. También estoy agradecido por Chris, no solo me ayudó con el cambio de neumáticos, sino que también me ayudó a que Bluetooth reconociera mi teléfono. Gracias a todos, se siente como un automóvil que recorrerá la distancia.
Chastity Lee: Alonzo Pamplin fue el mejor vendedor de todos los tiempos. Brindó un excelente servicio sin presiones. Si está buscando un vehículo nuevo o usado, venga a verlo, no se sentirá decepcionado. Soy
Willow’s Journey: ¡Comiendo hamburguesas con Anthony!
POSI3D3N33: Lee hizo todo lo posible como representante que ofrece un servicio irreprochable.
Mark Bitleris: . I have dealt with pretty much every dealership in the area and while everyone was friendly and helpful, Mitch Anderson became a fast friend from the moment we stepped on the lot.Wow, what a great experience. Not overly attentive or pushing a particular vehicle he wanted to sell, Mitch listened to what we said we were looking for. While not having any vehicles that matched our description, Mitch did have something similar and dropped what he was doing to take us for a test drive. We left. Over the following weeks, Mitch checked in every now and then to provide updates and sometimes had a possible match. When a new Bronco came in, Mitch reached out straight away and was super flexible with scheduling our visit to come see it. Unlike other dealerships who sheduled an appointment when one came in but ultimately sold the vehicle before we got there (all in the same day!
Amy N: . I go to pick up the car yesterday only to have it do the exact same thing it was doing when I first drove it off the lot last Thursday. Needless to say, this is extremely frustrating, especially since I live almost an hour away in Harnett County. I feel like this has been a total disregard of my time and complete lack of customer service.(Traducido por Google
beyonce mejia: Si pudiera calificar esto con cero o cero estrellas, lo haría. El sábado pasado, algunos amigos y yo estábamos en el área simplemente mirando y buscando comprar un Mustang 5.0. Tan pronto como vimos uno que nos interesó, NO recibimos servicio por un tiempo. Mitchell Anderson pasó junto a nosotros y ayudó a un par de autos a bajar mientras TODOS sus compañeros de trabajo se sentaron frente al concesionario y no se molestaron en ayudarnos EN ABSOLUTO. Gritamos en este punto pidiendo algún servicio en un vehículo ya que nadie respondió, solo se sentó allí y nos miró. Mitchell regresó y lo primero que preguntó fue "¿Cuánto ganas? No estoy aquí para perder el tiempo, es un negocio, no personal". Nunca juzgues cómo puede verse alguien, ya que nunca sabes cuál es su agenda con un vehículo. Esto fue COMPLETAMENTE poco profesional e inaceptable.
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Concesionario Hyundai
2. Southern States Hyundai of Raleigh - Raleigh
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· 1971 reseñas
2511 Wake Forest Rd, Raleigh, NC 27609
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Shelley Valhos: I bought a 2023 Sante Fe Hybrid yesterday with Southern States, but the ONLY reason was because of the sales person, Terry McLean. Upper management did not help me with pricing, and at my first visit to the dealership, a different sales person that I talked to did not even try (I can only assume because I drove up in an old car and mentioned I was a single mom they figured I wasn’t going to buy, never followed up or anything). That salesperson also told me wrong information about the model, so I went back later just to get a picture of the sticker to go elsewhere. Terry saved the day and provided me with additional options for my budget, and did anything and everything above and beyond for me, including taking a cloth and detailing some of the parts the detail team missed. Ultimately I went with the car that was most expensive, because I know he exhausted his resources for me and it was the car I wanted from the moment I walked on the lot. Terry is an asset to the company, I gave him a big hug for his help! This review is only 5 stars for him, he’s a very compassionate human and I hope people ask for him specifically when you go in.the dealership experience otherwise would be 2-3 stars, in my opinion.
logan s: Had a great car buying experience here after walking away from another dealer. Southern states matched their price, matched car max for my trade in, and found me a little bit more savings. The salesman I had, Terry, was incredible and I’d recommend everyone ask for him. Super knowledgeable about the cars, and seemed to genuinely care about me just caring about my wallet
Travis Williams (TK Williams Talks): Southern States Hyundai Service Department is back to its usual horrible customer service. Although your calls are answered, most of the time, you may not be able to count on the information provided or directions given. Arrived twice to have a simple tire repaired and was turned away both times. I was even told to take it to Discount Tires to have a nail removed. The tire warranty process is cumbersome and not a same day process. No one in service takes ownership, With the exception of a seasoned Salesman taking ownership of the situation, my challenge would have continued. He took ownership and facilitated my tire repair. He is the only reason Southern States Hyundai received a TWO rating.
Jeffrey Halbstein-Harris: I am blown away by the total lack of. Incern the service advisor had after I was told by them to bring my car in fir a check of a recurring warning i am receiving to fill the coolant on the hybrid power inverter. I had already filed a report on this in warranty problem and had been told at that time to bring car in if it kept happening.So i brought it in yesterday after calling ahead.When i arrived the service advisor looked up my file said “I know what you mean, but we cant see you until August. We are short staffed and thats the best i can do. You could bring it here on a weekend but chances are se wouldn't get to it.”I read that this is a frequent issue with the hybrids. Ive had this car for 22000 miles, love the way it handles, comfort, cargo space erc. That said: If hyundai and their dealers or even if its just Southern States abuse their customers and don’t care about after sales warranty service Ill dump my car and return to Toyota.I am angry.Thanks for reading,
Daryl Parker: Sometimes my wife’s drivers door on her 2022 Santa Fe won’t open after putting the car in park and shutting the ignition off unless she rolls the window down and opens it from the outside. It’s a huge safety concern. The service department was too booked to address it originally so we are the risks and scheduled an appointment a month out.When I showed 15 mins early for the appointment today they never looked at the vehicle and I was immediately told that the only way they could look at it was to leave it a day or two which I wasn’t prepared for since I had not been told at the time or any point in the follow up process leading up to the service. I asked for a loaner car but they said they didn’t have any. I asked to escalate it and he said we could but after 45 mins waiting around no one came to talk to me and I ended up leaving with no follow up appointment.
Jordan Morshed: Sent a vehicle there and advisor "Q" will not answer phone calls. When finally get a call back told needs a transmission and I asked for a quote emailed. Never received quote and now off for the day. Will be taking all of our Hyundais somewhere else. Not the first time dealing with this.
Carol Paniagua: Really enjoyed the service at Hyundai dealership in Raleigh. Our sales rep. Kenny G was nice and very informative. We really enjoyed the process, thank you!!
Sandrel Barrow: I took my car in the day after Memorial day because my engine light came on and it was driving funny. I got a call from Q, 2 days later, saying my car was approved for an engine replacement. Although the wait list for a loaner was a bit long because of other people car's having engine related issues, I was given one a week later. To make a long story short, I got a call from Q, which by the way is great, today saying my car is ready, 16 days later for pick-up. The people are great and I'm going to continue having my car serviced here.
Jamie Hunter: No pressure, no markup, great inventory!
Theresa Aube: ¡Kenny G es genial! Fue amable, me acompañó durante toda la experiencia y fue muy transparente sobre los precios y cuáles serían los costos por adelantado. Recomendaría absolutamente a estas personas amables y conocedoras si está buscando un automóvil en el mercado.
Piera Banks: Personal muy amable, excelente servicio al cliente.
alcurtis338: Hablando desde mi experiencia. ¡Cuando se trata de servicio al cliente, este negocio necesita mucha ayuda! Mi hija dejó su automóvil por el problema común de falla del motor con Hyundai. Nos dijeron un simple cambio de seis semanas para la reparación. ¡¡Fresco!! Desde entonces, hemos tenido que llamar y obtener actualizaciones cuando el asesor de servicio sabe claramente que es su responsabilidad mantener informado al "cliente" del proceso. Ok, lo entiendo, ¡estás ocupado! Una llamada telefónica devuelta o, mejor aún, el mismo método de comunicación que se utilizó cuando se dejó el vehículo... ¡un mensaje de texto sería suficiente para satisfacer una simple consulta! Ahora tendré que esperar otras 6 semanas debido a esta revisión. ¡El departamento de servicio de Hyundai de los estados del sur lo hace mejor!
Erin Doak: ¡Kenny estuvo increíble! Muy útil e hizo que el proceso fuera muy fácil y fluido para mí.
Jeff Hunter: were both incredibly helpful in getting everything done fast. Terry was very professional and answered all questions I had. I would give them five stars.Cons: The finance guy was very high-pressure when it came to adding on coverage. I eventually did, but I went with the lowest option with a reduced warranty mostly because they didn't offer stand-alone GAP coverage. Additionally, I had brought my old Sonata there that was disabled, and because the hybrid battery died they only offered 500 for it. That's fine (even though they'll undoubtedly profit at auction
Ass Hat: I bought a Hyundai from here and a few months later, the paint started to bubble up and peel off. Found out it was a defect in the white paint for a lot of Hyundais from the same year and they said we had to contact Hyundai ourselves and that they should cover the cost to get the car repainted but there was nothing they could do and their collision center was closed bc they had no employees for it. Went to Johnston Hyundai in Cary and they took pictures of the paint issue and sent in a report to Hyundai for us and heard back the same day that they would cover the cost to repaint our car.Also we went here to get our free oil change and tired rotation and the paperwork said they put air in the tires but they didn't add any air. Also, our free oil changes never show up in the computer and they have to call Premire to confirm the two times we've gone and we are supposed to have 2 years of free oil changes.
Marcus Reynolds: The sales department is outstanding. But, the service department is hands down the worst I have ever dealt with. I bought a brand new Genesis in January and have had a couple of problems that are covered under warranty. But getting these problems fixed have been an absolute nightmare. The first problem with my parking sensors took over two months to get fixed with several trips to the dealership. This was not a staffing issue, but rather a communication issue — something that could have been avoided. I am currently going on two months for a current issue and who knows how long that will take to get fixed — same issue with communication. There is a major disconnect between all departments and service advisors. It’s a shame because the sales department was top tier and the car is freaking awesome. But, the service department has made me certain that I will never purchase another Genesis, or anything from Southern States for that matter.
Satish: I booked a service appointment for my hyundai tucson and got serviced with oil changes and other things. They informed me that they didn't have recall component and Ac component and they will contact me later. They didnt contact me. I called them twice and they said it is available in March/April. Today(05/11), I visited them by booking appointment and now they are saying they dont have components. what a waste of time..I will never visit them again. Very irresponsible service center.
Juma w.: Bad customer service, I drop my car off once and my car was there for a week no one bothered to check on it or tell me what was happening to my car. Don’t take your car at the place at all.
Michael Smith: Car buying as it should be. Was searching statewide for a Ioniq 5 Limited. Other dealerships were tacking on anywhere from $1-$4k in dealer add-ons. Southern States gave me clear pricing, no markups, super easy buying experience with as much done in advance to make the dealer visit short (ish, 2hrs) and simple. Also well below other Hyundai dealerships in fees. Definitely HIGHLY recommend for treating customers with respect and NOT getting ripped off.
Patrick Dunn: It should never be a pain or hassle buying a car. My experience has been just that, seamless. Excellent staff and excellent products. I couldn’t be happier!
Eloise Schaerlaken: Kenny G was the best to work with! He was super informative, extremely helpful/thorough, and a joy to talk to! I went in thinking I wanted a Sonata and he steered me in the RIGHT direction to the Tuscon based on the vision I had for my dream car. I couldn't be happier! Thank you Kenny, Brad and I will definitely be coming back to see you for our next purchase! :)
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Tienda de vehículos de segunda mano y de ocasión
3. AUCTION DIRECT USA RALEIGH NC - Raleigh
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· 1608 reseñas
7601 Glenwood Ave, Raleigh, NC 27612
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Concesionario de camiones de segunda mano
4. Cardinal Auto Sales Inc - Garner
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· 308 reseñas
5429 Fayetteville Rd, Raleigh, NC 27603
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Material handling equipment supplier
5. Southeast Industrial Equipment - Raleigh
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· 2 reseñas
4720 Old Poole Rd, Raleigh, NC 27610
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