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Aquarium shop
1. Fish Room - Cary
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· 302 reviews
1259 Kildaire Farm Rd, Cary, NC 27511
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William Bradley: I've been coming here for 5+ years. They have a selection that is far greater than your local chain pet store. I recently went back in June of 2023 and it was great. Prices were affordable for the variety of fish offered. I keep freshwater and saltwater fish in several tanks and can tell you that 95% of the people looking to stock a tank from beginner to advanced will find the fish offered here at some point. I purchased a dozen fish and all are happy and thriving two weeks later.(6/23/23 edit: Spoke too soon. Ich in my tank. I only deal with individuals and haven't had an ich problem in years. The only introduction could have been from the fish room purchase. Fool me for at least the 5th time in a row. Edited a 4 star review down to 2.)That being said, I stopped going here for a few years because it was always sick fish, dead fish in tanks, or ich on the fish in the store (the tanks are plumbed together so it can spread throughout the system easier). I was burned a few times in a row and just stayed away and found other people/places to get fish. The older reviews were justified, but I think something has changed.(6/23/23 edit: It hasn't changed. Purchase fish at your own risk.)I noticed there weren't any live plants in any of the fish tanks, so the store might be treating all the water to prevent disease. The shop is on the smaller side and I doubt they have the space to quarantine fish from the wholesaler. If you can't quarantine, it's a good plan to prophylactically treat your system to stop disease from taking hold (edit: In my case a bottle of api super ich cure $17 was about 1/2 the price I paid for the fish. Again, consider this treatment cost when buying fish here)I read the reviews with complaints about customer service. I personally like being left alone to observe the fish and you should spend some time doing this. Mike approached me after 15 minutes in the store asking if I had any questions and I told him which fish I wanted. He didn't pressure me or hover, which I appreciate. I've never had an issue before finding someone to net fish.
J: Got koi fish for 10$
Caitlin Booth: Amazing experience here. Very helpful staff, willing and able to answer complicated or simple questions, it can be crowded but they always are willing to help so the wait isn’t that long. There’s a good selection of fish and they’re willing to trade out if something doesn’t work out in your tank and will give you store credit. It feels like they are there for the customers experience rather then strictly for money. Highly recommend.
Wolf: Lovely fish shop. Learned so much from staff and the selection is the best in the area.
Joey Harward: Very knowledgeable about fish and supplies. Come here for all the answers.
Ross Runion: Great healthy fish and plants very nice.
Traci Burch: The owner is friendly and the store is nice and organized. Beautiful display tanks and a good selection of everything in stock. This is one of 2 stores I’ve found in all the ones I’ve visited in NC and VA that truly has “live rock”! The store in VA charged 3x the amount. You can see it cycling in the store. He also has coral colonies in addition to frags. Every time I go in, I find something new. He has good prices and I love stopping in and visiting when I’m in the area. He stays busy. He isn’t a person that hovers over you the whole time you’re in there, but is someone that will answer any questions and is very knowledgeable. Today while in the store I watched him help several customers. Bagging fish, weighing rocks, selling water that is mixed at the store, helping others select products they need, and even testing a lady’s water. I’ve read in prior posts that he just stood behind counter and didn’t speak. Not sure where people get that. He has never chased me down like a car salesman, but always positive and friendly. I’ve bought saltwater fish, inverts, corals, and a clam. Everything I’ve purchased is healthy and has been living for months now. Look forward to going my next trip to Cary. Thanks Mike!
Larry C.: Friendly and knowledgeable staff.
Celia Quintana: We walked in and didn’t get greeted . Every other person that walked in the door besides my family and I got greeted . We waited 15 minutes to see if anybody was gonna approach us and help us but we got ignored . The guy working there literally stared at us & completely avoided our existence. I got treated better at a petco by a 16 year old than a grown man .
Eagle Mountain: Mike is very knowledgeable. He answered all of our questions. There were several tanks of freshwater and saltwater fish. They were all clean and super clear! Viewing all of the exotic fish and coral etc. was in itself worth the visit.
Jon C: Place is ok. Not much selection for freshwater but it is a small space. Seems to have a frequent ick problem at the Wake Forest location. Some tanks there look dreadful at times.
Devon B: Helpful and friendly staff. Lots of great healthy looking fish.
Julio Ramos: They get just get it. Cleanliness, organization, customer service! Everyone here is super cool and always on the up and up.
Ryan Moss: These guys are great! Very knowledgeable and always have unique critters stocked.
Warren: Got a few fish from one of their tanks and they brought Ich to my tank. I guess it happens. They have too many fish crowded in most tanks. They had many common breeds of freshwater fish but not much in fancier species. They have lots of salt water tanks.
Melvia Anthony: I love this play this is my number one fish store
frank lovash: Nice prices on there fish
Micheline White: Picked up a blue crayfish today from Fish Room. Don't know if it is a boy or girl, so we named it lady blue. The staff was very patient and helpful. Even though they were packed. I highly recommend buying your fish and supplies here.
Hamza Khan: They have great customer service. Also great collection of saltwater fish food and supplies.
Mike and Valerie Stephens: Wider selection of fish than many places and good prices on the larger fish. On the negative side about a third of their tanks were shut down so not sure what is going on with that.
Anthony Mcmillan: The store is nice and neat I brought my family 2kids an my wife to get accessories and more fish not a word was spoken to us as if we were not welcome in the store reassured that thought when I approached him about what we were looking for! We left and didn’t make a purchase such a shame everything looked wonderful but I will not spend my hard earned money when we can’t be greeted an treated like paying customers we didn’t come for anything free an were the only customers in the store my son was so disappointed we had to leave after displaying so much excitement upon entering the store
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Tropical fish store
2. Fintastic Aquariums of Wake County Inc - Cary
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· 254 reviews
303 E Durham Rd Ste A, Cary, NC 27513
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Carolina Shore Fishing: Favorite shop in the triangle area! Best prices, selection, and knowledge. Fintastic is always looking out!
Roger Vargas: Awesome place! They really know about saltwater aquarium.
Chrissy The Weeb: Awesome!
Jacob Butler: I told them I recently setup a 20 gallon water box. They questioned me on if my water parameters were correct, I didn’t know the correct numbers I go by the colors on the API reef masters test kit chart. They treated me I like I didn’t know what I was doing it was very belittling. I ended up going to the fish room and was treated very well and bought what I needed and a fish. I went home and retested my water parameters and everything was just fine as I knew they were. I wasted an hour driving to fantastic aquariums I will never step foot in that shop again.
Wise Old Traveling Mouse: The title is not misleading. This place is FINTASTIC! Great fish and nice employees 10/10 on the mouse scale
Ryan Moss: Great store with great expertise along with a a wide selection. Would recommend !
Laura Nelson: Nice selection of salt water fish and supplies but nothing for fresh water aquariums, so I kinda feel like it should be called “Salt Water Aquariums” not “Fintastic Aquariums”
Amit Hore: Decent price , good saltwater live stock
Lillyxdraw z: I have been going to this store for a very long time and always noticed it was quite sketchy, but they had a few good items to purchase. I continued going here like normal and had picked up a few sketchy interactions with one of the staff. I thought this was an “ok” go to fish store until a recent experience I had. I was interested in buying a sand sifting starfish however they only had 1 left in stock. One of workers checked it out and we both agreed it wasn’t looking too great to buy . Another staff member took the starfish completely OUT of the water to it to air which can kill a starfish that small. Exposing a starfish to air any amount of time can trap air bubbles in the starfish which can kill it. She then proceeded to say it was fine to buy this starfish. I obviously did not buy this starfish. I think you guys have a great selection but please be careful with delicate animals like starfish.
garsons grams: Horrible experience talked down on customers. Wouldn’t come back with the lack of respect they have for the people that come into their establishment. Their saltwater fish selection was fair, but definitely saw some that looked sick. Recommend other local aquarium shops in the area that have far better customer service and way better fish selection that look healthy.
Thomas Belt: The only salt water shops with 1.) Excellent fish selection 2.) Corals and 3.) The owner who is knowledgeable about the hobby. Takes the time to know his customer and makes recommendations for your tank.
Jerry Li: I've been shopping at this store recently and it's been great. They have an excellent selection of fish and corals and the staff are very kind and helpful.EDIT: In my original review, I had thought the store treated their sell tanks with sub-therapeutic levels of copper, given the swift demise of a Flame Angel I bought from them. After calling the store for clarification, I learned that they only use copper whenever an issue is detected. However their sell tanks DO fluctuate salinity. The Flame angel's sell tank had a salinity of 1.015 gravity, whereas I keep my tank at 1.025. That's a quite large difference and the poor Flame just could not deal with my 45 minute acclimation.I realize it was my fault for not asking about the salinity/parameters of the sell tank. I had assumed it was in a common range of 1.020-1.026. That being said, I feel like the Fintastic should've warned me that the sell tank had a current salinity well out of normal range.However, after speaking with the owner, they offered a heavily discounted price of any new fish. Even though I might not take up the offer soon (since my current display tank is full), I appreciated the apologetic sentiments and the effort to make things right. And this is in-line with my other positive experiences with the store. Therefore, I'm amending my review to five stars. Not everything goes perfectly but the response is what matters the most.
Brian Miller: David and his team did a great job moving a 100 gallon established reef tank to my home. They worked for 12+ hours to make sure everything was up and running before leaving for the night, and gave me their cell numbers in case any problems came up. Tank looks great less than 12 hours later. They obviously care about the animals and spent a lot of effort to protect my home as well. I will be shopping there for my livestock moving forward. Highly recommend!
Gwen Brown: Only salt water fish, which is ok, but not specified on their site. Also extremely expensive!
Jacob Hambright: Wonderful staff. One of the employees, Luke, was very helpful and seemed to be tending to everyone's needs while keeping the shop in order simultaneously!I was feeling anything but 'salty' when I left!
Roc Bowers: Love these guys. Extremely knowledgeable and sell quality fish and corals at a great prices.
Lanee Glass: Love the staff there! The fish are always healthy.
Isaac Granick: They give honest advice and have helped my wife set up her first saltwater tank. They are a great source of information, supplies and new residents for your tank! Highly recommend!
Michelle Lee: So unwelcoming atmosphere I do not know whether this is call the act of hatred or discrimination but the staffs are often lying to me about the prices few times higher than usual to either stop you from buying or buying with a extraordinary high price. They never have the price tags displayed on. I guess they will name theirs pricse after their feelingBe aware!!!!!!
Sheree Cameron: They have good prices, good selection and healthy saltwater fish and coral.. No freshwater fish. They have always been happy to answer all my question and give great advice.
James Daniels: I went there today (based on a reference), and there were decent prices but their tanks were pretty underwhelming... Couple little niceties, but didn't see anything worth buying.There were also some people standing outside (including employees) one of which had really dead face and bad vibes and was open carrying a fire arm. Not really what i want to be around at the fish store.Edit: I have to make a fair shake at this store and say that the subsequent visit or two was actually pretty nice. They have since gotten a better looking stock and they have not had the loitering they had previously. I have not purchased fish or coral only shelf products.
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Aquarium shop
3. Apex Aquatics - Cary
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· 11 reviews
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Pet store
4. Petco - Cary
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· 669 reviews
416 Crossroads Blvd, Cary, NC 27518, United States
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5. Pet Supermarket - Cary
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· 290 reviews
268 Grande Heights Dr, Cary, NC 27513, United States
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Rafael Yoll: Hemos conseguido todo lo que requerimos para nuestras bebas gatunas…
Sara Jones: Nice people. Good prices. And they have isopods!
Awesome Rob Green: Great employees.
Hannah Overfelt: As a budding aquarium enthusiast I really like this store. Most people wouldn't really think that a general pet store would take the cake in many ways against some aquatic stores but this one does.Recently I have been dropping in about once every 3-4 weeks to pick up a few things and bombard them with my aquarium questions. I really appreciate how they always take time to listen to my questions, make recommendations or let me know if they are unsure instead of guessing about things as you so often find in other stores.While I am getting the hang of keeping my fish tank hobby they have been really patient with me when one of my fish died(my fault) and got me a new one and helped me work out what went wrong. The next couple fish I have bought from here are doing well and all the live plants I have gotten from them are also thriving and look gorgeous!They have also mentioned that they can order certain fish that I might want that they don't normally carry if their supplier has them. This is really cool because most places just have a set type of common fish and it can be a struggle to find something that makes your set up unique.If you are an aquarium hobbyist I highly recommend you stop in here and poke around. They have a nice assortment of fish with hidden gems that you wouldn't see in the other box stores. Finally, over all, I haven't noticed much illness or disease among their fish as well. Just a few nipped fins here and there. I look really closely because most other places have ich like crazy and no one wants that.
Jane G: Great selections, good prices and customer service, and some cute critters to enjoy seeing, or maybe take home with you!
Doug Phelps: Cool staff, great place for ghost shrimp.
Karen Gonzalez: They have multiple options for my cat and dog food. Love that they have a cheaper alternative vet on weekends that can do shots for your pets
Susan Helms: They are always accommodating friendly and helpful.
That Great Scott: Local feel. The ladies work hard but never fail to help you find what you need (even when it's a heat lamp for a hedgehog.)
Donna: Great selection and extremely helpful.
Evelyn Chapple: Friendly, knowledgeable staff. Lots of variety. Fair prices and they will match. Also support rescue groups. Adoption days.Classes on how to care for your pet.Senior and Military Discount last Tuesday of month.
D.J. Svoboda: This sure has been a Great and Amazing and Very Fantastic part of Harrison Avenue for quite a Long time! The Team here is Very Friendly and Very Caring. We even found Excellent Cat Food for Our Oldest Cat. Come to this Incredible and Amazing place for your Pets Needs!!😃😃😃😃😃😃😃😃😃😃😃😃😃😃
Opal Johnson: The staff is friendly and the store is clean. They have a variety of items for pets. I still like my other pet place better, but if I were in a bind I would shop here again.
James Macdonald: Nice people and decent prices with good product
Francisco Lopez: Great place to get live feeders!
Laurel Belanger: Employee was very helpful in aiding our choosing the right products for our puppy
Dylan Brown: Good fish selection
Marissa Beal: They stay open til 8 p.m :-) it's a little bit of a drive from Durham but not to bad! Their staff is so helpful and friendly. They sell live feeder mice
Kathleen R: Irresponsible, inconsiderate and maskless. That about sums-up my experience.Five of the six employees were maskless. That contrasts with the fact that every customer I saw was wearing one.It's disgusting that this store, it's management and its policies place zero regard for the health and safety of our community. The Town of Cary has quite a few options for pet stores. Simply put, we will NOT return to a store that is this irresponsible and this inconsiderate.
Michelle Sinnott: Great pet shop and good prices.
Ansley McLaughlin: They always have great prices and amazing selection. Also unlike a lot of pet stores the employees are super friendly and helpful.
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Pet store
6. Petco - Cary
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· 369 reviews
7121 O'Kelly Chapel Rd, Cary, NC 27519
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Deanie Deitterick: We love their pet grooming services.
Haley Pitino: rude and awful grooming service. waste of time and inexperienced workers who don’t want to do work. Never take your dogs to Ann and Cody.
Kimberly “Kim Ocean Deep” Evans: Great store ! very clean organized with great customer support for all of my pets needs including information about their rewards program. Thank you .
Patrick Pruitt: Great staff! They always do whatever they can to make sure the fur babies are taken care of!
Michael Giacona: Made an appointment for a vaccine.. Took an hour to get seen for a 3 minute shot. What's the point of an appointment if it can't be honored?
Garry McKnight: Great store for my supplies. Atmosphere a little dry.
Alena Garcia: Says they can't help with animals right now
Aniq shahab: Unprofessional people work in this Petco store!
Timur US: They have super unprofessional cashier girl! When you ask for the manager she says that she is the manager.
Heather burns: Gave incorrect help
Kaleb Wright: I don’t like leaving bad reviews, but of all the petco stores I’ve been to this one was by far the worst. The entire time I was there no one wanted to help or even look at us. And when I got to checkout the girl behind the register obviously hated her job, she was so rude for no reason. I work in customer service I get that sometimes you’re just over it but this was ridiculous. She rolled her eyes at me multiple times and wouldn’t keep her eyes out of her phone, said everything with an attitude. Even tho it’s out of my way I’ll be going to the Durham location I’ve never had issues like this anywhere else.
Tara Tarlton: Petco sales rep was misleading about vital care, and corporate refused to address the issue. I was a loyal customer for 17 years but will no longer shop at Petco.
Latosha Dennis: Didn't groom and still charged. Stated that our puppy was nervous. They just didn't want to do their job. Anyway, found an amazing grooming place that's farther and cost less they are amazing.
Thorsten Stremlau: I reluctantly maintain my son's aquarium while he is away at college. I have no experience of maintaining these fish. However, I can consistently depend on the petco staff to provide the proper advice and recommendations and then sell me the best product to meet the needs of my pets
Suhas Patel: Made a grooming appointment for my dog a few days ago at the Petco in Parkside. I've been here several times before but they must have had staffing issues because the grooming service was shut down temporarily. The old staff was great. I called and made an appointment with someone after not being able to do so online due to issues with their website. The woman asked me to bring proof of the rabies vaccine since I had not been there in a while, and that's it.I get to the appointment and they ask if my dog is on any meds. My dog is 14 yo and is on an anti-inflammatory med, so I said yes. They proceeded to tell me that they cannot provide service to my dog because she had a dose of medication today. I said no one told me that at the time I made the appointment. Apparently if I had not given the dose today but gave it to her every other day this week, then they would provide service. There is no indication of this policy written anywhere. I asked to see the policy and they couldn't produce it. The employee, Ann, said it's an internal policy, and that even she doesn't agree with it. The store manager, Dustin, was called and he didn't seem to know about this policy until Ann mentioned it. If it's internal and not posted and not communicated, how is the customer supposed to know about it?I will NEVER use Petco again. Very poor customer service.
Becky Snyder: I called to see if they had and blue damsels. Girl on the phone asked, and said we have 6. So, I load my disabled husband in the car, drive 40 miles, walk in, NO BLUE DAMSELS!!. fish lady said we only have black and white damsels. Sorry. Me too. Goodby petco!
Stephanie Smith: Took my dog for some training and to pick out a toy. Great inventory and staff!!
Kevin Flack: Never bringing my dog here again.
Tim Hanlon: TERRIBLE SERVICE. MADE AN APPOINTMENT, WENT TO IT, FILLED OUT PAPERWORK. WAS THEN TOLD WE DONT HAVE A BIG CRATE TO HOLD MY GERMAN SHEPARD.RIDICULOUS, I WOULDNT GO THEIR AGAIN.
Trent Ayscue: Nice selection of saltwater aquarium fish and accessories. Reasonable prices. Very helpful and knowledgeable staff. Help me with my decisions. No pressure. Definitely will go back.
Aaron Ward: Lots of selection for toys, food and meds for both our dog and cat!
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Pet store
7. PetSmart - Cary
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· 1086 reviews
2430 Walnut St, Cary, NC 27518
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Jessica Price: We adopted a super sweet 3yo American Staffie mix from the local animal shelter about a month ago. She was listed as a stray and initially exhibited a few behaviors that their staff took the time to help with. Their advice was much appreciated! She also just had her 1st grooming apt with Haleigh. We weren't sure if she's had a grooming apt before but Haleigh was AMAZING with her! When we picked her up she was happy, her coat was super shiny, and the Paw Report was SO cute! Definitely recommend 👌
Nicomi Kloempken: Banfield is my vet for my pets, convient drop off hours at 7 am before the store opens.
Caroline Negron: Bought a hamster!! The salesperson was super helpful and patient.
stephanie lagunas: The Petsmart employees are very nice and friendly. My mother-in-law brings her dog here all the time. My sister works here and she the best veterinarian!! Ask for natividad to take care of your pups ❤️❤️❤️
ivette rodriguez: Very bad service for cats. First No Oriental by phone. I arrive according to the services when I wake up. When it's my turn and I fill out all the paperwork, my cat didn't take care of me because he was scared!!! nor did they agency me for service by appointment.Not recommended and tactless towards me.
Jason G. NC: Let me tell y'all this. I lucked out. The puppy/ dog trainer was there. She helped me with my 2 puppies with food, treats, and her classes that I will be tending. I already have an appointment with Banfield for my 2 little girls! I'm just saying I'm a part of this family! These are my little girls! ❤️
Pat Calarie: I have my dog's nails clipped and ground down.
tenisha perry: I love the staff at the pet hotel!!!
Maple Roads: Fantastic customer service and quality goods for our four legged loves! Store is clean, organized, stocked and filled with employees who love pets! ❤️
Tiashia Harris: Last minute boarding request and PetSmart saved the day!
Rick Tucker: Always a great place to relax and enjoy a walk.
Paula Bogar Sylvestre: I do recommend this place for grooming. Make sure to book with Madison, she is great!But… We left our dog here for the first time and we liked the accommodation. But we asked for a shower and when I arrived my dog was wet! The employee just said that my dog didn't like the dryer and that they didn't have a professional dryer. in that case it would be better not to provide the service. I want the bath money back because I'm dissatisfied with the service!
Tanya Harned: This review is for the PetsHotel. I cannot begin to say enough good things about the managers that helped with my dog during a week-long stay: Sarah, Jessica, Haley, and a male manager whose name I didn't get. They took such good care of my dog when an emergency situation came up and got in touch with me after they had my dog in the right hands. They were so great about caring for her that I knew she was in good hands until we could come home (earlier than planned) to pick her up. You can tell they truly care about the pets entrusted to them, as well as the owners. They made sure I was informed and that I also felt taken care of. I've been taking my dog there for years, but after this past experience, I am definitely a customer for life. Thank you so much for taking such good care of my girl.
Patrick Williams: Average McDonald's these days
Robert Guernsey: Prepared for a hotel checkin with Tyler. He was great and the place was spotless.
Daniel Licause: Always well stocked
Teresa “Tere” Erhard: Love the knowledgeable staff!
Jaime Daly: They were so much more stocked then they were the last time I was there. I have 3 cats & for a very reasonable price I was able to get 2 weeks worth of food & make a donation at the register for $65. Better & cheaper than the grocery store!!!
Justin Credible: Knowledgeable friendly and helpful staff.
Robyn H: Great store!Shelves are always stocked, everything’s nice clean & organized and there’s always a friendly person to help you or open another register if the line gets too long!
Kayla Cardwell: I highly recommend bringing your dog to get groomed by Aubrie! She did such a great job with our dog. She was extremely friendly, and very knowledgeable.
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Aquarium shop
8. Aquascapes - Wake County
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· 3 reviews
5405 Yates Mill Pond Rd, Raleigh, NC 27606
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Marissa Church: NC Aquascapes is amazing! They came out and delivered exactly what I was looking for, I got a Scalloped Urn fountain, and a little landscaping, and it brought my whole front yard to life. Now I keep my window open just to hear the sound! Customer service was amazing, the consultation was super informative, and all my neighbors are jealous of my fountain ⛲️
kwow: We love our new fountain & garden from NC Aquascapes! It has added beauty to our mundane front yard. They did the fountain install and then planted multiple kinds of pollinator-loving flowers around, and finished with mulching. They also put in landscape lighting that makes the area look very nice at night time from the street view. The whole project went smoothly from design to finish line. We are very happy and highly recommend them!
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Pet store
9. Pet Mania - Cary
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· 67 reviews
3659 SW Cary Pkwy, Cary, NC 27513
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Pet store
10. Unleashed, The Dog & Cat Store Crescent Commons - Cary
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· 268 reviews
2066 Kildaire Farm Rd, Cary, NC 27518
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Aquarium shop
11. Creatures Under The Sea - Franklin County
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· 9 reviews
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Tropical fish store
12. Fish Room - Raleigh
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· 502 reviews
6119 Capital Blvd, Raleigh, NC 27616
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13. PetSmart - Cary
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· 614 reviews
3101 Market Center Drive, Morrisville, NC 27560
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Aquarium shop
14. The Reef Farm - Wake County
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· 90 reviews
13629 New Light Rd, Raleigh, NC 27614
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